Congratulations on being the proud owner of the latest wireless communications device -
the Motorola A008.
Your handset combines a host of mobile phone features with the power and flexibility of a Personal
Digital Assistant (PDA).
In addition to making calls, sending short messages and faxes, you can send and receive IMAP and
POP3 email messages, browse the Internet, download J2ME applications and organise your
communication needs using the large touch screen.
Your handset comes equipped with:
• A Scheduler diary with reminder alert functions
• A NotePad and InkPad to capture moments of thoughts- which can be sent as faxes or beamed
via infrared to compatible devices
• World Time and Alarm Clock
• A Graphical Composer to enable you to personalise your ringer tones
• A powerful Scientific calculator
• Conversion tools for Foreign exchange and units
• Advanced GPRS functionality for fast and efficient data transfer
The advanced design of the handset together with the capability of the software make the A008
a revolutionary new concept in mobile communications.
Introduction 1
2 Introduction
Safety and General Information
Important Information
on Safe and Efficient Operation
Read this Information before using your Personal
Communicator
The information provided in this document supersedes the general safety information contained in
user guides published prior to this date. For information regarding radio use in a hazardous
atmosphere please refer to the Factory Mutual (FM) Approval Manual Supplement or Instruction
Card, which is included with radio models that offer this capability.
RF Operational Characteristics
Your Personal Communicator contains a transmitter and a receiver. When it is ON, it receives and
transmits radio frequency (RF) energy. The Personal Communicator operates in the frequency range
of
900 MHz to 1990 MHz and employs digital modulation techniques.
When you communicate with your Personal Communicator, the system handling your call controls
the power level at which your personal communicator transmits. The output power level typically
may vary over a range from 0.063 watts to 1.58 watts.
Exposure to Radio Frequency Energy
Your Motorola Personal Communicator is designed to comply with the following national and
international standards and guidelines regarding exposure of human beings to radio frequency
electromagnetic energy:
• United States Federal Communications Commission, Code of Federal Regulations; 47 CFR
part 2 sub-part J
• American National Standards Institute (ANSI) / Institute of Electrical and Electronic Engineers
(IEEE) C95. 1-1992
• Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition
• National Council on Radiation Protection and Measurements (NCRP) of the United States,
Report 86, 1986
• International Commission on Non-ionizing Radiation Protection (ICNIRP) 1998
• National Radiological Protection Board of the United Kingdom 1995
• Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure to Radio Frequency
Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz, 1999
• Australian Communications Authority Radio Communications (Electromagnetic Radiation -
Human Exposure) Standard 1999 (applicable to wireless phones only)
Safety and General Information 3
To assure optimal performance and make sure human exposure to radio frequency electromagnetic
energy is within the guidelines set forth in the above standards, always adhere to the following
procedures:
Portable Personal Communicator Operation and EME Exposure
Antenna Care
Use only the supplied or an approved replacement antenna. Unauthorised antennas, modifications,
or attachments could damage the Personal Communicator and may violate FCC and/or other
applicable regulations.
DO NOT hold the antenna when the Personal Communicator is “IN USE”. Holding the antenna
affects call quality and may cause the Personal Communicator to operate at a higher power level
than needed.
Phone Operation
The Personal Communicator is designed to be used with a headset for talking and listening. The
Personal Communicator can also be placed inside the holster, then the holster can be clipped onto
your belt, pocket, handbag, or other apparel and used with the headset.
Body-Worn Operation
To maintain compliance with FCC RF exposure guidelines, if you wear the Personal Communicator
on your body when transmitting, always place the Personal Communicator in a Motorola supplied
or approved clip, holder, holster, case, or body harness. Use of non-Motorola-approved accessories
may exceed FCC RF exposure guidelines. If you do not use a body-worn accessory, ensure the
antenna is at least one inch (2.5 cm) from your body when transmitting.
Approved Accessories
For a list of approved Motorola accessories, look in the accessory section of this manual.
Electromagnetic Interference / Compatibility
Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately
shielded, designed or otherwise configured for electromagnetic compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility conflicts, turn off your Personal
Communicator in any facility where posted notices instruct you to do so. Hospitals or health care
facilities may be using equipment that is sensitive to external RF energy.
Aircraft
When instructed to do so, turn off your Personal Communicator when on board an aircraft. Any
use of a Personal Communicator must be in accordance with applicable regulations per airline crew
instructions.
4 Safety and General Information
Medical Devices
Pacemakers
The Health Industry Manufacturers Association recommends that a minimum separation of 6 inches
(15 centimetres) be maintained between a handheld wireless phone and a pacemaker.
These recommendations are consistent with the independent research by, and recommendations
of, Wireless Technology Research.
Persons with pacemakers should:
• ALWAYS keep the Personal Communicator more than six inches (15 centimetres) from their
pacemaker when the Personal Communicator is turned ON.
• Not carry the Personal Communicator in the breast pocket.
• Use the ear opposite the pacemaker to minimise the potential for interference.
• Turn the Personal Communicator OFF immediately if you have any reason to suspect that
interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids.
In the event of such interference, you may want to consult your hearing aid manufacturer to
discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your device to determine
if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining
this information.
Safety and General
Use in Vehicles
Check the laws and regulations on the use of phones in your vehicle. You are advised to always
obey them.
When using your Personal Communicator in a vehicle, please:
• Use hands-free operation, if available.
• Pull off the road and park before making or answering a call.
Safety and General Information 5
Operational Warnings
For Vehicles with an Air Bag
Do not place the Personal Communicator in the area over an air bag or in the air bag deployment
area. Air bags inflate with great force. If the Personal Communicator is placed in the air bag
deployment area and the air bag inflates, the Personal Communicator may be propelled with great
force and cause serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your Personal Communicator prior to entering any area with a potentially explosive
atmosphere, unless it is especially qualified for use in such areas as “Intrinsically Safe” (for example,
Factory Mutual, CSA, or UL Approved). Do not remove, install, or charge batteries in such areas.
Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury
or even death.
The areas with potentially explosive atmospheres referred to above include fuelling areas such as
below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains
chemicals or particles, such as grain, dust or metal powders, and any other area where you would
normally be advised to turn off your vehicle engine. Areas with potentially explosive atmospheres
are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn off your Personal Communicator when
you are near electrical blasting caps, in a blasting area, or in areas posted: “Turn off two-way
radio”. Obey all signs and instructions.
Operational Cautions
Antennas
Do not use the Personal Communicator if it has a damaged antenna.
If a damaged antenna comes into contact with your skin, a minor burn can result.
Batteries
All batteries can cause property damage and/or bodily injury such as burns if a conductive material
such as jewellery, keys, or beaded chains touch exposed terminals. The conductive material may
complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any
charged battery, particularly when placing it inside a pocket, purse, or other container with metal
objects.
6 Safety and General Information
European Union Directives Conformance Statement
Hereby, Motorola declares that this product is in compliance with
• The essential requirements and other relevant provisions of Directive 1999/5/EC
• All other relevant EU Directives
IMEI: 350034/40/394721/9
0168
Type: MC2-41H14
The above gives an example of a typical Product Approval Number.
You can view your product's Declaration of Conformity (DoC) to Directive 1999/5/EC (the R&TTE
Directive) at www.motorola.com/rtte - to find your DoC, enter the Product Approval Number from
your product's label in the "Search" bar on the Web site.
Product
Approval
Number
Safety and General Information 7
Total Customer Satisfaction
At Motorola, Total Customer Satisfaction is a top priority. If you have a question, a suggestion or
a concern about your Motorola Cellular Phone, Motorola wants to hear from you.
For e- mail queries contact: mcrc@ei.css.mot.com
8 Safety and General Information
Warranty Information
Motorola guarantees to you, the original purchaser, the Personal Communicator and accessories
which you have purchased from an authorised Motorola dealer (the “Products”), to be in
conformance with the applicable Motorola specifications current at the time of manufacture for a
term of [1] year from date of purchase of the Product(s) (Warranty Term).
You must inform Motorola of the lack of conformity to the applicable specifications of any of the
Products within a period of two (2) months from the date on which you detect a defect in material,
workmanship or lack of conformity and in any event within a term not to exceed the Warranty
Term, by submitting the Product for service to Motorola. Motorola shall not be bound by Product
related statements not directly made by Motorola.
A list of the Motorola Call Centre numbers is enclosed with this Product.
During the Warranty term, Motorola will, at its discretion and without extra charge, as your
exclusive remedy, repair or replace your Product which does not comply with this warranty; or
failing this, to reimburse the price of the Product but reduced to take into account the use you
have had of the Product since it was delivered. This warranty will expire at the end of the Warranty
Term.
This is the complete and exclusive warranty for a Motorola Personal Communicator and accessories
and in lieu of all other warranties, terms and conditions, whether express or implied.
Where you purchase the product other than as a consumer, Motorola disclaims all other
warranties, terms and conditions express or implied, such as fitness for purpose and satisfactory
quality.
In no event shall Motorola be liable for damages nor loss of data in excess of the purchase price
nor for any incidental special or consequential damages* arising out of the use or inability to use
the Product, to the full extent such may be disclaimed by law.
*
This Warranty does not affect any statutory rights that you may have if you are a consumer, such
as a warranty of satisfactory quality and fit for the purpose for which products of the same type are
normally used under normal use and service, nor any rights against the seller of the Products arising
from your purchase and sales contract.
How to get Warranty Service
In order to be eligible to receive warranty service, you must present your receipt of purchase or a
comparable substitute proof of purchase bearing the date of purchase. The Personal
Communicator should also clearly display the original compatible electronic serial number (IMEI)
and mechanic serial number [MSN]. Such information is contained with the Product.
*
) including without limitation loss of use, loss of time, loss of data, inconvenience, commercial loss,
lost profits or savings.
Safety and General Information 9
In order to claim the warranty service, you must return the Personal Communicator and/or
accessories in question to Motorola. Please avoid leaving any supplementary items like SIM cards.
The Product should also be accompanied by a label with your name, address, and telephone
number; name of operator and a description of the problem. In the case of vehicular installation,
the vehicle in which the Personal Communicator is installed should be driven to the Authorised
Repair Centre, as analysis of any problem may require inspection of the entire vehicular installation.
Conditions
This warranty will not apply if the type or serial numbers on the Product have been altered, deleted,
duplicated, removed, or made illegible. Motorola reserves the right to refuse free-of-charge
warranty service if the requested documentation cannot be presented or if the information is
incomplete, illegible or incompatible with the factory records.
Repair, at Motorola's option, may include reflashing of software, the replacement of parts or
boards with functionally equivalent, reconditioned or new parts or boards. Replaced parts,
accessories, batteries, or boards are guaranteed for the balance of the original warranty time
period. The Warranty Term will not be extended. All original accessories, batteries, parts, and
Personal Communicator equipment that have been replaced shall become the property of
Motorola. Motorola does not warrant the installation, maintenance or service of the products,
accessories, batteries or parts.
Motorola will not be responsible in any way for problems or damage caused by any ancillary
equipment not furnished by Motorola which is attached to or used in connection with the
Products, or for operation of Motorola equipment with any ancillary equipment and all such
equipment is expressly excluded from this warranty.
When the Product is used in conjunction with ancillary or peripheral equipment not supplied by
Motorola, Motorola does not warrant the operation of the Product/peripheral combination and
Motorola will not honour any warranty claim where the Product is used in such a combination and
it is determined by Motorola that there is no fault with the Product. Motorola specifically disclaims
any responsibility for any damage, whether or not to Motorola equipment, caused in any way by
the use of the Personal Communicator, accessories, software applications and peripherals (specific
examples include, but are not limited to: batteries, chargers, adapters, and power supplies) when
such accessories, software applications and peripherals are not manufactured and supplied by
Motorola.
What is not Covered by the Warranty?
This warranty is not valid if the defects are due to damage, misuse, tampering, neglect or lack of
care and in case of alterations or repair carried out by unauthorised persons.
1 Defects or damage resulting from use of the Product in other than its normal and customary
manner.
2 Defects or damage from misuse, access to incompatible sources, accident or neglect.
3 Defects or damage from improper testing, operation, maintenance, installation, adjustment,
unauthorised software applications or any alteration or modification of any kind.
4 Breakage or damage to aerials unless caused directly by defects in material or workmanship.
10 Safety and General Information
5 Products disassembled or repaired in such a manner as to adversely affect performance or
prevent adequate inspection and testing to verify any warranty claim.
6 Defects or damage due to range, coverage, availability, grade of service, or operation of the
system by the operator.
7 Defects or damage due to moisture, liquid or spills of food.
8 Control unit coil cords in the Product that are stretched or have the modular tab broken.
9 All plastic surfaces and all other externally exposed parts that are scratched or damaged due to
customer normal use.
10 Leather cases (which are covered under separate manufacturer's warranties).
11 Products rented on a temporary basis.
12 Periodic maintenance and repair or replacement of parts due to normal wear and tear;
The talk-time, stand-by time and total life cycle of a Motorola rechargeable battery for your
A
Personal Communicator will depend on usage conditions and network configurations. As a
consumable product, the specifications indicate that you should be able to obtain optimum
performance for your Motorola Personal Communicator within the first six months from date of
purchase and up to (200) charges.
The warranty for Motorola rechargeable batteries becomes void if
(i) the batteries are charged other than by Motorola approved battery chargers specified for the
charging of the battery;
(ii) any of the seals on the battery are broken or show evidence of tampering;
(iii) the battery is used in equipment or services other than the equipment for which it is specified.
Safety and General Information 11
12 Safety and General Information
Getting Started
Checklist
Make sure that the following items are in the box when you unpack it.
• Your A008 unit
• Your A008's battery
• Touchscreen Stylus
• Handsfree headset
• Charger with plug adapter
• Leather Pouch
• Data Cable
• User Manual
• CD-ROM
! Do not use a rough cloth or any abrasive material to clean the device as these might scratch the
surface of the device. Also do not use any solvents to clean the device.
Rocker Switch
Moving the button up will:
• increase the ear piece volume during a phone call
• in the main menu screen, "Move Forward" to select the various functional symbols
• in the display, "Move Forward" to select the various display selections
• in dial pad screen, without entering any numbers, press to enter in Address Book
• turn off the Ringer or VibraCall when the phone is ringing or vibrating.
Moving the button down will:
• decrease the ear piece volume during a phone call
• in the main menu screen, "Move Backward" to select the various functional symbols
• in the display, "Move Backward" to select the various display selections
• in the dialogue box, "Move Backward" to select the various buttons
• to turn off the Ringer or VibraCall when the phone is ringing or vibrating
• in dial pad screen, press to display the last 20 calls made.
Getting Started 13
Rocker Switch & Smart
Button
(See below for
functionality)
Touch
Screen
On/Off Button
Press this key to scroll
up the screen
Infra Red port
Handsfree Earpiece
Socket
Press this key to scroll
down the screen
Ringer Speaker
Battery Cover
Smart Button
Pressing the button inwards will:
• answer a phone call upon opening the flip
• answer a phone call upon connecting to an ear piece
• redial the last number
• select functions.
Battery Release
Catch
Voice Record
Button
Motorola Button
- Press this key at most screens
to return to the main screen
- Turns backlighting On and Off
Touch Screen
Stylus
14 Getting Started
Inserting Your SIM Card
Your SIM (Subscriber Identity Module) card was supplied by your Cellular Service Provider when
you bought your phone. Your phone is connected to the network via the SIM card. You will not be
able to make or receive calls if you do not have a SIM card inserted in your phone.
! Some networks allow you to make emergency calls without a SIM card inserted.
The SIM card is a Smart Card that contains your phone number, service details and memory for
storing Phone Book numbers and messages. You can use your SIM card in any GSM handset and
you will be charged for the call.
! Like a bank or credit card, you should keep your SIM card secure. Do not bend or scratch your
card and avoid exposure to static electricity or water.
! Switch off your phone before inserting or removing the SIM card. Failure to do so may damage
the memory of your SIM card.
1 Press and hold the Power button to turn off your phone.
2 If the phone's battery door is already in place, push down the battery door release latch, then
slide the door down and lift off to remove it.
3 Slide the SIM holder towards the right and lift up the left side of the holder.
4 To insert the SIM card, slide it into the holder with the notch at the top and facing towards the
base of the device.
5 To replace the holder, press and slide the it to the left to lock it in place.
6 To replace the battery, insert it, printed arrows first, into the compartment. Align the
connections on the battery with the connections on the device. and push down.
7 To replace the battery door, slide it up until it clicks into place.
Getting Started 15
After inserting the SIM card, turn on the device. If the SIM card is inserted in the wrong way round,
damaged or there is no SIM, the Check Card message may be displayed. Remove the SIM card,
check that it is the right way round and then re-insert it into the phone. If either of the Bad Card
See Supplier, or Blocked See Supplier messages are displayed, then you will need to contact your
Cellular Service Provider.
Installing the Battery
Before you can use your device, you need to install and charge the battery. Your phone is designed
to be used only with Motorola Original Batteries and accessories. We recommend that you store
batteries in their protective cases when not in use.
1 Remove the battery from its protective plastic case.
2 If the device's battery door is already in place, push down the battery door release latch, then
slide the door down and lift off.
3 Insert the battery, printed arrows first, into the compartment. Align the connections on the
battery with the connections on the device and push down.
4 Replace the battery door then slide the door up until it clicks into place.
16 Getting Started
Charging the Battery
Before you can use your device, you need to install and charge the battery. A Travel Charger will be
able to charge a battery fitted in a phone (as well as providing power to the phone directly).
To ensure maximum battery performance, a new battery (or a battery that has not been used for
several months) should be charged for at least 14 hours before use (but NOT more than 24 hours).
A
A new battery will require several full charge / discharge cycles in order to achieve its optimum
performance.
A
A new battery, or a battery that has not been used for several months, may cause a
prematurely fully charged indication. Ignore this indication and let the battery charge for several
more hours.
A
Do not use lithium ion batteries at extremely low temperatures as the maximum standby / talk
time will not be available when cold.
1 Make sure that the phone is fitted with a battery. Plug the travel charger into your phone with
the release tab facing up.
2 Plug the other end of the travel charger into a suitable mains power socket.
! Please make sure that the local mains supply voltage at your location matches that of your
charger.
3 When charging starts, you will hear an alert beep and the screen will show (Battery Charging).
Charging can take place when the device is on or off. When the device is on, charging does
not affect the normal operation of the device.
4 When your device indicates that the battery is fully charged (Charging Complete), press the
release tab and remove the travel charger.
When your device is turned on, the battery level indicator in the top right hand corner of the screen
shows the amount of charge left in your battery.
Battery Discharged, , , Battery fully charged.
Battery Performance and Maintenance
• Best battery performance will be achieved when you regularly charge and discharge batteries as
instructed in this manual.
• Battery performance is greatly affected by network coverage.
• Set Battery Saving Mode to on (Please refer to Power Management in System Setup) and / or
Frequency of Search to slow or medium (Please refer to Network Setup menu).
• If left unused, a fully charged battery will discharge itself in approximately one month.
• When not in use, store your battery uncharged in a cool, dark and dry place.
! Always treat your batteries with care. Please refer Safety Information on batteries.
Getting Started 17
! Never leave your batteries in extremely high temperatures (over 60 degrees Celsius), for
example near the window, under the direct sunlight.
! Only Motorola Original Accessory batteries can be charged in the phone or the optional
desktop charger. This is to protect you and your phone from the risks of incorrect charging.
Low Battery Warning
Your handset allows you to monitor your battery level via the battery level indicator.
When the battery level is low and only a few minutes of talk time remain, a warning signal (two
beeps) will sound, the battery symbol will begin to flash, and Low Battery will be displayed,
prompting you to charge your battery.
Battery Indicators
Insert battery: the display will prompt you to insert the battery if you have connected the
Invalid battery:
phone to an external current mains before inserting the battery.
this display will be accompanied by a warning beep. This is to warn you
that the battery cannot be re-charged (though the battery can provide power to
the phone). This may indicate that the battery is not Motorola Original
Accessory Battery. It is suggested that you use only Motorola Original Batteries
and other accessories as Motorola will not be held responsible for any damage
to the phone, financial loss or bodily injuries arising from the use of nonMotorola original batteries and accessories.
Turning Your Device On - General
Your device may be turned on in a number of different ways, depending on the mode in which you
want it to operate.
If your device is new, or you do not want to change the default phone settings, please refer to the
steps in Phone Mode.
When you require the diary, memo pad or calculator features, please refer to the steps in PDA Mode.
If you have preset the PIN, phone number lock or the device is preset with Manual Network
Selection, please refer the Complete Process of Turning On the Device.
18 Getting Started
Turning Your Device On
To turn on your device, open the flip, press the Power button and hold for a short while
(about 1 to 2 seconds) before releasing the button.
Turning Your Device On - Phone Mode
! As this mode transmits the wireless radio frequency which may affect the normal operation of
some electronic equipment, please ensure that safety regulations are adhered to before
activating the phone mode.
! Do not turn on phone mode on board aircraft.
1 Open the flip, press the Power button and hold for about 4 to 5 seconds (until the screen
shows the mode of operation in the dialogue box) before releasing the button.
2 Select Antenna ON, (Under this mode, you can make phone calls and send messages).
Phone Mode
Antenna Off
Antenna On
Done
3 Press Done. To confirm your selection.
Turning Your Device On - PDA Mode
1 Open the flip then press the Power button and hold the button for about 4 to 5 seconds (until
the screen shows the mode of operation in the dialogue box) before releasing the button.
2 Select Antenna Off to turn off Phone Mode and select PDA Mode; under this mode, you
cannot make phone calls and send messages.
Phone Mode
Antenna Off
Antenna On
Done
3 Then press Done to confirm your selection.
A
Besides using the above method to activate the PDA mode, you can also refer to the "Complete
Process of Turning On the Phone" to activate the PDA mode.
Getting Started 19
Complete Process of Turning On Your Device
If you have pre-set the PIN, phone number lock or the device is preset with manual network
selection (refer to System Setup), you will need a few more steps to turn Phone Mode ON. But it
also enhances the security of your phone and the versatility of its functions.
Open the flip then press the Power button and hold the button until the screen shows the Phone
Mode dialogue box, then release.
If the SIM card is not inserted, locked, not registered or damaged, the screen will show the
following
2 selections:
12:26
No SIM Card!
!
Continue with:
Antenna Off
Antenna On
Power OffOK
b
Tap Antenna OFF then press OK, the phone will operate in PDA mode. Calls cannot be made,
short messages cannot be sent, etc.
Tap Antenna On and then OK, the phone can make Emergency Calls (if the SIM is locked or
registered) and use the PDA functions. Refer to the Security Setup under System Setup.
Tap Power Off to turn off the device.
If the SIM card is working and the PIN is set the following screen will prompt you to key in your PIN
as follows:
12:26
Enter SIM Pin
PDA ModeEnte r
To enter the PDA mode, simply select PDA Mode to turn on the phone. Alternatively, key in your
PIN (for security reasons, the screen will only show # to represent each digit; to correct the last
digit, simply press
20 Getting Started
to delete the last digit).
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