This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola Solutions, Inc.
Address: 1301 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A.
Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: XPR 5550
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
Declaration of Conformity
English
i
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Declaration of Conformity
ii
English
Contents
This User Guide contains all the information you need
to use the MOTOTRBO XPR Series Digital Mobile
Radios.
Before using this product, read the operating
instructions for safe usage contained in the
Product Safety and RF Exposure booklet
enclosed with your radio.
ATTENTION!
This radio is restricted to occupational use only to
satisfy FCC RF energy exposure requirements.
Before using this product, read the RF energy awareness
information and operating instructions in the Product
Safety and RF Exposure booklet enclosed with your radio
(Motorola Publication part number 6881095C99) to
ensure compliance with RF energy exposure limits.
For a list of Motorola-approved antennas and other
accessories, visit the following website:
All the features described in the following sections are
supported by the radio's software version R02.00.00 or
later.
See Checking the Firmware Version on page 72 to
determine your radio's software version.
Please check with your dealer or system administrator
for more details of all the features supported.
English
ix
Computer Software Copyrights
The Motorola products described in this manual may
include copyrighted Motorola computer programs stored
in semiconductor memories or other media. Laws in the
United States and other countries preserve for Motorola
certain exclusive rights for copyrighted computer
programs including, but not limited to, the exclusive right
to copy or reproduce in any form the copyrighted
computer program. Accordingly, any copyrighted
Motorola computer programs contained in the Motorola
products described in this manual may not be copied,
reproduced, modified, reverse-engineered, or distributed
in any manner without the express written permission of
Motorola. Furthermore, the purchase of Motorola
products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the
copyrights, patents or patent applications of Motorola,
except for the normal non-exclusive license to use that
arises by operation of law in the sale of a product.
TM
The AMBE+2
this product is protected by intellectual property rights
including patent rights, copyrights and trade secrets of
Digital Voice Systems, Inc.
This voice coding Technology is licensed solely for use
within this Communications Equipment. The user of this
Technology is explicitly prohibited from attempting to
decompile, reverse engineer, or disassemble the Object
Code, or in any other way convert the Object Code into a
human-readable form.
U.S. Pat. Nos. #5,870,405, #5,826,222, #5,754,974,
#5,701,390, #5,715,365, #5,649,050, #5,630,011,
#5,581,656, #5,517,511, #5,491,772, #5,247,579,
#5,226,084 and #5,195,166.
voice coding Technology embodied in
Computer Software Copyrights
x
English
Getting Started
Take a moment to review the following:
How to Use This User Guide. . . . . . . . . . . . . . . . . . . . . page 1
For features that are available in both Analog and Digital
modes, no icon is shown.
Selected features are also available on the single-site trunking
mode, Capacity Plus. See Capacity Plus on page 8 for more
information.
What Your Dealer/System Administrator
Can Tell You
Getting Started
How to Use This User Guide
This User Guide covers the basic operation of the MOTOTRBO
XPR 5550 mobile radio.
However, your dealer or system administrator may have
customized your radio for your specific needs. Check with your
dealer or system administrator for more information.
Throughout this publication, the icons below are used to
indicate features supported in either the conventional Analog
mode or conventional Digital mode:
Indicates a conventional Analog Mode-Only feature.
Indicates a conventional Digital Mode-Only feature.
You can consult your dealer or system administrator about the
following:
• Is your radio programmed with any preset conventional
channels?
• Which buttons have been programmed to access other
features?
• What optional accessories may suit your needs?
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English
Powering Up the Radio
P 1P 2P3P4
OK
MENU
P 1P 2P 3P4
OK
MENU
Press the On/Off
Button briefly. You see
Motorola and
MOTOTRBO (TM) on the
radio’s display
momentarily, followed
by Motorola once
more.
The green LED blinks
and the Home screen
lights up if the backlight
setting is set to turn on
automatically.
NOTE: The Home screen does not light up during a power up if
the LED indicators are disabled (see Turning the LED Indicators On or Off on page 70).
A brief tone sounds, indicating that the power up test is
successful.
On/Off Button
To turn off the radio, press and hold the On/Off Button until you
see
Powering Down
on the radio’s display.
Adjusting the Volume
To increase the volume, turn the Volume Knob clockwise.
Volume Knob
To decrease the volume, turn this knob counterclockwise.
NOTE: There is no power up tone if the radio tones/alerts
function is disabled (see Turning the Radio Tones/Alerts On or Off on page 68).
Getting Started
If your radio does not power up, contact your dealer.
2
English
NOTE: Your radio can be programmed to have a minimum
volume offset where the volume level cannot be turned
down fully. Check with your dealer or system
administrator for more information.
Your dealer can program the programmable buttons as
shortcuts to radio functions or up to a maximum of six (6)
preset channels/groups depending on the duration of a button
press:
• Short press – Pressing and releasing rapidly (0.05 seconds).
• Long press – Pressing and holding for the programmed
duration (between 1.00 second and 3.75 seconds).
• Hold down – Keeping the button pressed.
NOTE: The programmed duration of a button press is
applicable for all assignable radio/utility functions or
settings. See Emergency Operation on page 45 for
more information on the programmed duration of the
Emergency button.
Identifying Radio Controls
Bluetooth Audio Switch – Toggles audio routing between
internal radio speaker and external Bluetooth-enabled
accessory.
Contacts – Provides direct access to the contacts list.
Call Alert – Direct access to the radio contacts list to select a
radio contact to send a call alert to.
Call Forwarding – Toggles call forwarding on or off.
Call Log – Selects the call log list.
Channel Announcement – Plays zone and channel
announcement voice messages for the current channel.
Emergency – Depending on the programming, initiates or
cancels an emergency alarm or call.
Intelligent Audio On/Off – Toggles intelligent audio on or off.
Manual Dial –Initiates a call by keying in any subscriber
ID.
Manual Site Roam* – Starts the manual site search.
Mic AGC On/Off – Toggles the internal microphone automatic
gain control (AGC) on or off during a Bluetooth session.
Monitor – Monitors a selected channel for activity.
4
English
* Not applicable in Capacity Plus
Nuisance Channel Delete* – Temporarily removes an
unwanted channel, except for the Selected Channel, from the
scan list. The Selected Channel refers to the user’s selected
zone/channel combination from which scan is initiated.
One Touch Access – Directly initiates a predefined
Private or Group Call, a Call Alert or a Quick Text message.
Option Board Feature – Toggles option board feature(s) on or
off for option board-enabled channels.
Permanent Monitor* – Monitors a selected channel for all radio
traffic until function is disabled.
Privacy – Toggles privacy on or off.
Radio Alias and ID – Provides radio alias and ID.
Radio Check – Determines if a radio is active in a system.
Radio Enable – Allows a target radio to be remotely
enabled.
Radio Disable – Allows a target radio to be remotely
disabled.
Remote Monitor – Turns on the microphone of a target
radio without it giving any indicators.
Scan* – Toggles scan on or off.
Site Lock On/Off* – Toggles the automatic site roam on or
off.
Status – Selects the status list menu.
Telemetry Control – Controls the Output Pin on a local or
remote radio.
Text Message – Selects the text message menu.
Transmit Interrupt Remote Dekey –S
transmission of a remote monitored radio without giving any
indicators, or an ongoing interruptible call to free the channel.
Voice Announcement On/Off – Toggles voice announcement
on or off.
Voice Operating Transmission (VOX) – Toggles VOX on or
off.
Zone – Allows selection from a list of zones.
tops the
Identifying Radio Controls
Repeater/Talkaround* – Toggles between using a repeater and
communicating directly with another radio.
* Not applicable in Capacity Plus
5
English
Assignable Settings or Utility Functions
Accessing the Programmed Functions
All Tones/Alerts – Toggles all tones and alerts on or off.
Backlight – Adjusts the brightness level.
Channel Up/Down – Depending on the programming, changes
channel to previous or next channel.
Display Mode – Toggles the day/night display mode on or off.
Power Level – Toggles transmit power level between high and
low.
Squelch – Toggles squelch level between tight and
normal.
Identifying Radio Controls
You can access various radio functions through one of the
following ways:
• A short or long press of the relevant programmable buttons.
OR
• Use the Menu Navigation Buttons as follows:
1 To access the menu, press the g button. Press the
appropriate Scroll Up/Down button (forh) to access
the menu functions.
2 To select a function or enter a sub-menu, press the g
button.
3 To go back one menu level, or to return to the previous
screen, press the
return to the Home screen.
The Menu Navigation Buttons are also available on a keypad
microphone (see Using the Keypad on page 73).
NOTE: Your radio automatically exits the menu after a period
of inactivity and returns to your Home screen.
e button. Long press the e button to
6
English
Push-To-Talk (PTT) Button
OK
MENU
The PTT button on the side of
the microphone serves two
basic purposes:
• While a call is in progress,
the PTT button allows the
radio to transmit to other
radios in the call.
Press and hold down PTT
button to talk. Release the
PTT button to listen.
The microphone is activated when the PTT button is pressed.
PTT Button
• While a call is not in progress, the PTT button is used to make
a new call (see Making a Radio Call on page 18).
If the Talk Permit Tone (see Turning the Talk Permit Tone On
or Off on page 69) or the PTT Sidetone is enabled, wait
until the short alert tone ends before talking.
During a call, if the Channel Free Indication feature is
enabled on your radio (programmed by your dealer), you
will hear a short alert tone the moment the target radio (the
radio that is receiving your call) releases the PTT button,
indicating the channel is free for you to respond.
You will also hear the Channel Free Indication tone if your
call is interrupted, for example when the radio receives an
Emergency Call.
You can turn off the Channel Free Indication tone or the
PTT Sidetone by disabling all radio tones and alerts
(see Turning the Radio Tones/Alerts On or Off on
page 68).
Switching Between Conventional Analog
and Digital Mode
Each channel in your
radio can be
configured as a
conventional analog or
conventional digital
channel.
To switch between an analog or a digital channel, use the
Volume/Channel Knob
• Scroll Up/Down buttons, or
• Volume/Channel Knob
When switching from digital to analog mode, certain features
are unavailable. Icons for the digital features (such as
Messages) reflect this change by appearing ‘grayed out’.
Disabled features are hidden in the menu.
Scroll Up/Down
Identifying Radio Controls
7
English
Your radio also has features available in both analog and digital
mode. However, the minor differences in the way each feature
works does NOT affect the performance of your radio.
NOTE: Your radio also switches between digital and analog
modes during a dual mode scan (see Scan on
page 33).
Using the Volume/Channel Knob
The Volume/Channel Knob can be programmed as dual
purpose for both volume and channel or as a volume-only
control.
To adjust volume, see Adjusting the Volume on page 2.
To change channels, push the knob to enter the channel
selection state. Turn the knob to change channels.
To exit channel selection state, do any of the following.
• Push the Volume/Channel knob again
• Press g
• Press e
• Wait for the menu timer to expire
Capacity Plus
Capacity Plus is a single-site trunking configuration of the
MOTOTRBO radio system, which uses a pool of channels to
support hundreds of users and up to 254 Groups. This feature
allows your radio to efficiently utilize the available number of
programmed channels while in Repeater Mode.
You can only access channel(s) with Capacity Plus via the
Scroll Up/Down buttons, while features supported in Capacity
Plus can be accessed via the menu and/or a programmable
button press.
Icons of features not applicable to Capacity Plus will not be
available in the menu. You will hear a negative indicator tone if
you access a feature not applicable to Capacity Plus via a
programmable button press.
Your radio also has features that are available in both
conventional digital mode and Capacity Plus. However, the
minor differences in the way each feature works does NOT
affect the performance of your radio.
Check with your dealer or system administrator for more
information on this system.
Identifying Radio Controls
8
English
* Not applicable in Capacity Plus
Identifying Status Indicators
Your radio indicates its operational status through the following:
The liquid crystal display (LCD) of your radio shows the radio
status, text entries, and menu entries.
The following are the icons that appear on the radio’s display.
Received Signal Strength Indicator (RSSI)
The number of bars displayed represents the radio
signal strength. Four bars indicate the strongest
signal. This icon is only displayed while receiving.
Bluetooth
The Bluetooth feature is enabled but there is no
remote Bluetooth device connected.
Bluetooth Connected
The Bluetooth feature is enabled. The icon stays lit
when a remote Bluetooth device is connected.
Emergency
Radio is in Emergency mode.
Notification
Notification list is not empty.
*
Scan
Scan feature is enabled.
Scan – Priority 1*
Radio detects activity on channel/group designated
as Priority 1).
Scan – Priority 2 *
Radio detects activity on channel/group designated
as Priority 2.
Vot e S ca n
Vote scan feature is enabled.
Monitor
Selected channel is being monitored.
Talkaround
In the absence of a repeater, radio is currently
configured for direct radio to radio communication.
*
Identifying Status Indicators
* Not applicable in Capacity Plus
9
English
Site Roaming
The site roaming feature is enabled.
Secure
The Privacy feature is enabled.
Unsecure
The Privacy feature is disabled.
GPS Available
The GPS feature is enabled. The icon stays lit when
a position fix is available.
GPS Not Available/Out of Range
The GPS feature is enabled but is not receiving data
from the satellite.
Option Board
The Option Board is enabled.
Option Board Non-Function
The Option Board is disabled.
Tones Disable
Tones are turned off.
Power Level – High
Radio is set at High power.
Identifying Status Indicators
Unread Message
User has unread message(s) in the Inbox.
*
Call Icons
The following icons appear on the radio’s display during a call.
These icons also appear in the Contacts list to indicate alias or
ID type.
Private Call
Indicates a Private Call in progress.
Group Call/All Call
Indicates a Group Call or All Call in progress.
Person
In the Contacts list, it indicates a subscriber alias
(name) or ID (number).
Group
In the Contacts list, it indicates a group alias (name)
or ID (number).
Advanced Menu Icons
The following icons appear beside menu items on the radio’s
display that offer a choice between two options or as an
indication that there is a sub-menu offering two options.
Checkbox (Empty)
Indicates the option is not selected.
10
English
Checkbox (Checked)
Indicates the option is selected.
Solid Black Box
Indicates the menu item has sub-menu with two
options.
Mini Notice Icons
Sent Item Icons
The following icons appear in the Sent Items folder.
Sent Successfully
OR
The text message is sent successfully.
Identifying Status Indicators
The following icons appear momentarily on the radio’s display
after an action to perform task is taken.
Successful Transmission (Positive)
Successful action taken.
Failed Transmission (Negative)
Failed action taken.
Transmission in Progress (Transitional)
Transmitting. This is seen before indication for
Successful Transmission or Failed Transmission.
Send Failed
OR
The text message cannot be sent.
In-Progress
• The text message to a group alias or ID is pending
OR
transmission.
• The text message to a subscriber alias or ID is
pending transmission, followed by waiting for
acknowledgement.
11
English
LED Indicators
P 1P2P3P4
OK
MENU
LED indicators show the operational status of your radio.
Red
radio is actively searching for a new site, radio has yet to
respond to a group call alert.
Solid green – Radio is transmitting. Also indicates full charge of
the battery when programmable button is pressed.
Blinking green – Radio is powering up, receiving a nonprivacy-enabled call or data, or detecting activity over the air.
Double blinking green – Radio is receiving a privacy-enabled
call or data.
Blinking red – Radio is transmitting at low battery condition,
receiving an emergency transmission or has failed the self-test
upon powering up.
Solid yellow – Radio is monitoring a channel or activity is
detected through monitoring while in digital conventional mode.
Also indicates fair battery charge when programmable button is
pressed.
Blinking yellow – Radio is scanning for activity or receiving a
Call Alert.
Identifying Status Indicators
Double blinking yellow – Radio is no longer connected to the
repeater while in Capacity Plus, all Capacity Plus channels are
12
currently busy or in locked state, Auto Roaming On is enabled,
English
Yell ow
Green
NOTE: While in conventional mode, when the green LED
blinks, it indicates the radio detects activity over the air.
Due to the nature of the digital protocol, this activity
may or may not affect the radio's programmed channel.
For Capacity Plus, there is no LED indication when the
radio is detecting activity over the air.
Upon a PTT button press, if the radio is programmed
for polite operation, the radio automatically determines
whether a transmission is permitted via a Talk Permit or
a Talk Denial tone.
Audio Tones
Indicator Tones
Alert tones provide you with audible indications of the radio’s
status or the radio’s response to data received.
Continuous Tone A monotone sound. Sounds
continuously until termination.
Periodic ToneSounds periodically depending on the
duration set by the radio. Tone starts,
stops, and repeats itself.
Repetitive ToneA single tone that repeats itself until it is
terminated by the user.
Momentary Tone Sounds only once for a short period of
time defined by the radio.
High pitched tone Low pitched tone
Identifying Status Indicators
Positive Indicator Tone
Negative Indicator Tone
13
English
Receiving and Making Calls
Once you understand how your MOTOTRBO Mobile is
configured, you are ready to use your radio.
Use this navigation guide to familiarize yourself with the basic
Call features:
A site is a specific area where a base station is placed to
provide optimal coverage for the radio.
If enabled, your radio is able to connect to different available
sites via an Internet Protocol (IP) network.
See IP Site Connect on page 60 for more information.
Receiving and Making Calls
Selecting a Zone
A zone is a group of channels. Your radio supports up to 250
zones, with a maximum of 160 channels per zone.
Use the following procedure to select a zone.
Procedure:
Press the programmed Zone button and proceed to Step 3.
OR
Follow the procedure below.
1 S to access the menu.
2 PorQ to Zone and press N to select.
3 The current zone is displayed and indicated by a 9.
4 PorQ to the required zone and press N to select.
5 The display shows <Zone> Selected momentarily and
returns to the selected zone screen.
14
English
Selecting a Radio Channel, Subscriber
OK
MENU
Alias or ID, or Group Alias or ID
Procedure:
Once the required zone is displayed (if you have multiple
zones in your radio), use the Scroll Up/Down buttons or
Volume/Channel Knob to select the channel, subscriber
alias or ID, or group alias or ID.
OR
Press the programmed One Touch Access button to select
the preset channel assigned to the button.
Receiving and Responding to a Radio Call
Once the channel, subscriber
alias or ID, or group alias or ID
is displayed, you can proceed
to receive and respond to
calls.
The green LED lights up
while the radio is transmitting
and blinks when the radio is
receiving.
NOTE: The green LED lights up while the radio is transmitting
and blinks rapidly when the radio is receiving a privacyenabled call.
To unscramble a privacy-enabled call, your radio must
have the same Privacy Key, or the same Key Value and
Key ID (programmed by your dealer) as the
transmitting radio (the radio you are receiving the call
from).
See Privacy on page 59 for more information.
Green
LED
Receiving and Making Calls
15
English
Receiving and Responding to a Group Call
To receive a call from a group of users, your radio must be
configured as part of that group.
Procedure:
When you receive a Group Call (while on the Home screen):
1 The green LED blinks.
2 The first line of the display shows the caller alias or ID, and
the RSSI icon. The second line displays the group alias or
ID, and the Group Call icon (in Digital mode only).
3 If the Channel Free Indication feature is enabled, you
will hear a short alert tone the moment the transmitting radio
releases the PTT button, indicating the channel is free for
you to respond.
Press the PTT button to respond to the call.
OR
If the Voice Interrupt feature is enabled, press the PTT
button to stop the current call from the transmitting radio and
free the channel for you to talk/respond.
4 The green LED lights up.
Receiving and Making Calls
5 Wait for the Talk Permit Tone to finish (if enabled) and speak
clearly into the microphone.
OR
Wait for the PTT Sidetone to finish (if enabled) and
speak clearly into the microphone.
6 Release the PTT button to listen.
7 If there is no voice activity for a predetermined period of
time, the call ends.
See Making a Group Call on page 19 for details on making a
Group Call.
NOTE: If the radio receives a Group Call while not on the
Home screen, it remains on its current screen prior to
answering the call.
Long press the
view the caller alias before replying.
R button to go to Home screen to
16
English
Receiving and Responding to a Private Call
A Private Call is a call from an individual radio to another
individual radio.
There are two types of Private Calls. The first type, where a
radio presence check is performed prior to setting up the call,
while the other sets up the call immediately.
When your radio is checked, the green LED blinks.
Only one of these call types can be programmed to your radio
by your dealer.
Procedure:
When you receive a Private Call:
1 The green LED blinks.
2 The first line of the display shows the subscriber alias or ID,
and the RSSI icon. The second line displays Private Call
and the Private Call icon.
3 If the Channel Free Indication feature is enabled, you will
hear a short alert tone the moment the transmitting radio
releases the PTT button, indicating the channel is free for
you to respond.
Press the PTT button to respond to the call.
OR
If the Voice Interrupt feature is enabled, press the PTT
button to stop the current call from the transmitting radio and
free the channel for you to talk/respond.
4 The green LED lights up.
5 Wait for the Talk Permit Tone to finish (if enabled) and speak
clearly into the microphone.
6 Release the PTT button to listen.
7 If there is no voice activity for a predetermined period of
time, the call ends.
8 You hear a short tone. The display shows Call Ended.
See Making a Private Call on page 20 for details on making a
Private Call.
Receiving and Making Calls
17
English
Receiving an All Call
An All Call is a call from an individual radio to every radio on the
channel. It is used to make important announcements requiring
the user’s full attention.
Procedure:
When you receive an All Call:
1 A tone sounds and the green LED blinks.
2 The first line of the display shows the caller alias, and the
RSSI icon. The second line displays All Call and the All
Call icon.
3 Once the All Call ends, the radio returns to the previous
screen before receiving the call.
If the Channel Free Indication feature is enabled, you
will hear a short alert tone the moment the transmitting radio
releases the PTT button, indicating the channel is now
available for use.
You cannot respond to an All Call.
See Making an All Call on page 21 for details on making an All
Call.
NOTE: The radio stops receiving the All Call if you switch to a
Receiving and Making Calls
different channel while receiving the call.
During an All Call, you will not be able to continue with
any menu navigation or editing until the call ends.
Making a Radio Call
You can select a channel, subscriber alias or ID, or group alias
or ID by using:
•
•
Scroll Up/Down buttons
• Volume/Channel Knob
• A programmed One Touch Access button
• The programmed number keys – This method is for Group,
Private and All Calls only and is used with the keypad
microphone (see Making a Group, Private or All Call with
the Programmable Number Key on page 77).
• The Contacts list (see Contacts Settings on page 35)
• Manual Dial (via Contacts) – This method is for Private Calls
only and is dialed using a keypad microphone (see Making a
Private Call by Manual Dial on page 76)
NOTE: Your radio must have the Privacy feature enabled on
the channel to send a privacy-enabled transmission.
Only target radios with the same Privacy Key as your
radio will be able to unscramble the transmission.
See Privacy on page 59 for more information.
18
English
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