Motorola 99FT3083 User Manual
XPR 4500 / XPR 4550
Mobile Radio
User’s Guide
6816817H01
MOTOROLA, the Stylized Logo and CommPort are registered in the U.S.
Patent & Trademark Office. All other product or service names are the
property of their respective owners.
© Motorola, Inc. 2006. All Rights Reserved.
ii
Product Safety and RF Exposure Compliance
Before using this product, read the operating instructions for safe
!
usage contained in the Product Safety and RF Exposure booklet
Caution
enclosed with your radio.
ATTENTION!
This radio is restricted to occupational use only to satisfy FCC RF energy
exposure requirements. Before using this product, read the RF energy
awareness information and operating instructions in the Product Safety and RF
Exposure booklet enclosed with your radio (Motorola Publication part number
6881095C99) to ensure compliance with RF energy exposure limits.
Computer Software Copyrights
The Motorola products described in this manual may include copyrighted Motorola
computer programs stored in semiconductor memories or other media. Laws in the
United States and other countries preserve for Motorola certain exclusive rights for
copyrighted computer programs, including, but not limited to, the exclusive right to copy
or reproduce in any form the copyrighted computer program. Accordingly, any
copyrighted Motorola computer programs contained in the Motorola products described
in this manual may not be copied, reproduced, modified, reverse-engineered, or
distributed in any manner without the express written permission of Motorola.
Furthermore, the purchase of Motorola products shall not be deemed to grant either
directly or by implication, estoppel, or otherwise, any license under the copyrights,
patents or patent applications of Motorola, except for the normal non-exclusive license
to use that arises by operation of law in the sale of a product.
Documentation Copyrights
No duplication or distribution of this document or any portion thereof shall take place
without the express written permission of Motorola. No part of this manual may be
reproduced, distributed, or transmitted in any form or by any means, electronic or
mechanical, for any purpose without the express written permission of Motorola.
Disclaimer
The information in this document is carefully examined, and is believed to be entirely
reliable. However, no responsibility is assumed for inaccuracies. Furthermore,
Motorola reserves the right to make changes to any products herein to improve
readability, function, or design. Motorola does not assume any liability arising out of the
applications or use of any product or circuit described herein; nor does it cover any
license under its patent rights, nor the rights of others.
MOTOROLA and the Stylized M Logo are registered in the U.S. Patent & Trademark
Office. All other product or service names are the property of their respective owners.
© Motorola, Inc. 2006.
XPR 4500 / XPR 4550 Mobile Radio i
Notations Used in This Manual
Throughout the text in this publication, you will notice the use of WARNINGS,
CAUTIONS, and Notes. These notations are used to emphasize that safety
hazards exist, and care that must be taken or observed.
WARNIN G
!
CAUTION
!
Note: Note: An operational procedure, practice, or other condition,
The following special notations identify certain items:
Example Description
Light button or
PHONE
WARNING: An operational procedure, practice, or other
condition, which might result in injury or death if not carefully
observed.
CAUTION: An operational procedure, practice, or other
condition, which might result in damage to the equipment if not
carefully observed.
which is essential to emphasize.
>
Buttons and keys are shown in bold print or as a key
symbol.
Menu items (softkeys) are similar to the way they
appear on the radio’s display.
iv
Contents
Declaration of Conformity .................................................................. ii
Computer Software Copyrights .........................................................iii
Documentation Copyrights ................................................................iii
Disclaimer .........................................................................................iii
Notations Used in This Manual ........................................................ iv
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Using Your Radio: The Basics .......................................................... 1
Getting Started .................................................................................. 2
Identifying Your Radio ....................................................................... 3
Control Head .............................................................................. 3
Operating Your Control Head ............................................................ 3
Turning On the Radio ........................................................................ 4
Setting the Volume ..................................................................... 5
Adjusting the Display Brightness ................................................ 5
Using the navigation key ............................................................ 5
Trunked Modes or Conventional Channels ................................6
Field Programming ..................................................................... 6
Display Status ................................................................................... 7
Feature Control ................................................................................. 7
Alert Tones ........................................................................................ 7
Basic Operating Procedures . . . . . . . . . . . . . . . . . . . 11
Basic Functions ............................................................................... 11
Selecting the Zone or Mode ............................................................ 12
Selecting or Changing the Zone ............................................... 12
Selecting or Changing a Mode in the Current Zone ................. 13
Selecting or Changing to a Mode Not in the Current Zone ....... 13
Selecting the Home Mode ............................................................... 14
Transmitting (Conventional Modes Only) ........................................ 15
Transmitting (Trunked Modes Only) ................................................ 15
Selecting the Transmit Power Level ................................................ 16
Monitoring Conventional Mode Activity ........................................... 16
Adjusting the Squelch Level ............................................................ 17
General Radio Features . . . . . . . . . . . . . . . . . . . . . . . 18
Often-Used Features ....................................................................... 18
Emergency Call and Alarm ............................................................. 19
Emergency Call ........................................................................ 19
Initiating an Emergency Alarm .................................................. 20
Initiating an Emergency Call .....................................................20
Initiating an Emergency Call and Alarm ....................................21
Initiating a Silent Emergency Alarm ..........................................22
Special Considerations for Emergencies ..................................22
Scan Operation ................................................................................23
Turning On Scan .......................................................................24
Turning Scan On While Disregarding the Squelch Code (Conven-
tional Modes Only) .................................................................25
Viewing a Scan List ...................................................................26
Transmitting While Scan Is On .................................................27
Temporarily Deleting a Nuisance Mode with Scan On ..............28
Restoring a Nuisance Mode ......................................................28
Changing Mode Priorities While Scan Is On .............................29
Restoring Mode Priorities in a Scan List ...................................29
Programming a Scan List ..........................................................30
Hang Up Box (HUB) ..................................................................32
Optional External Alarms (Horn and Lights) ....................................32
Activating the External Alarm(s) ................................................32
Changing the Selected Alarms .................................................33
Receiving a Call While Alarms Are Turned On .........................34
Time-Out Timer ................................................................................35
Push-To-Talk Identification (PTT-ID) ................................................35
Telephone Interconnect List (Conventional and Trunking) ..............36
Answering a Phone Call ............................................................36
Initiating a Telephone Call from the List ....................................37
Unlimited Telephone Interconnect ...................................................38
Calling a Phone Number Not in the List ....................................38
Storing a Number in the List .....................................................39
Editing a Name in the List ........................................................40
Call Alert Page (Conventional and Trunking— Digital Modes Only) 43
Sending a Call Alert Page .........................................................44
Conventional Radio Features . . . . . . . . . . . . . . . . . . 47
Features Used in Conventional Operation ......................................47
Status Calls (Digital Modes Only) ....................................................48
Sending a Status Call ...............................................................48
Smart PTT .......................................................................................50
Conventional Talkgroup Calls ..........................................................50
Digital Modes Only ....................................................................50
Selecting a Conventional Talkgroup .........................................51
vi
Conventional Talkaround ................................................................ 52
Talk Direct (Mobile-To-Mobile) ................................................. 52
Selective Calls (Digital Modes Only) ............................................... 52
Answering a Selective Call ....................................................... 53
Initiating a Selective Call .......................................................... 54
Viewing Your Unit ID Number ................................................... 56
Storing a Unit ID Number in the List ......................................... 57
Editing a Name in the List ......................................................... 58
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Antennas ......................................................................................... 63
Cables ............................................................................................. 64
Desktop ........................................................................................... 64
Microphones ................................................................................... 65
Miscellaneous ................................................................................. 65
Mounting Kits .................................................................................. 65
Speakers ......................................................................................... 66
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Commercial Warranty and Service . . . . . . . . . . . . . . 93
Limited Warranty ............................................................................. 93
Service ............................................................................................ 97
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
XPR 4500 / XPR 4550 Mobile Radio
viii
Introduction
Using Your Radio: The Basics
This chapter gives you the basic knowledge you need in order to use
your radio. The following topics are covered:
• Getting Started (page 2)
• Identifying Your Radio (page 3)
• Operating Your Control Head (page 3)
• Turning On the Radio (page 5)
• Setting the Volume (page 6)
• Adjusting the Display Brightness (page 6)
• Display Status (page 8)
• Feature Control (page 8)
• Alert Tones (page 8)
XPR 4500 / XPR 4550 Mobile Radio
Introduction
Getting Started
The XPR 4500 / XPR 4550 Mobile Radio is among the most sophisticated
two-way radios available. It can operate in the following frequency
ranges:
VHF UHF
136-174 MHz 403-470 MHz
450-527 MHz
These channels provide maximum communications capability under
varying operating conditions.
One of the newest in a long line of quality Motorola products, the XPR 4500 /
XPR 4550 Mobile Radio provides improved voice quality
across more of your coverage area. The digital process called
embedded signaling intermixes system signaling information with
digital voice, resulting in improved system reliability and the capability
of supporting a multitude of advanced features. Such features add up
to better, more cost-effective two-way radio communications.
The XPR 4500 / XPR 4550 Mobile radio has two USB ports that can
interface with external devices, such as laptop computers.
.
2
Introduction
Identifying Your Radio
The XPR 4500 / XPR 4550 Mobile Radio has two major components:
the radio unit installed in your vehicle and the control head that is used to
activate various radio features. Keep the foldout page opened for
reference as you read this manual. Your radio has the following
control head:
Control Head
The control head has the rotary Volume knob, 4 programmable menu
buttons, menu navigation buttons, menu button, home button, On/Off
button, channel buttons and a 2-line dot matrix LCD display.
Note: A "CH MISMATCH" error upon turning on your radio, means
that either the Control Head has been connected to a legacy
transceiver, or vice versa.
Operating Your Control Head
Your advanced control head is designed for ease of use and flexibility
of feature control. Before operating the radio, familiarize yourself with
the various controls, indicators, and alert tones.
• On/Off button: To turn the mobile radio On and Off.
• Rocker Up/Down button: To select the desired position/personality
from the radio.
• Programmable Buttons: Several of the radio’s buttons can be
programmed as short-cut buttons for many of the radio’s features,
P1, P2, P3 and P4.
XPR 4500 / XPR 4550 Mobile Radio
Introduction
Check with your dealer for a complete list of the functions your
radio’s programmable buttons support.
• Left and Right navigation Buttons: For navigating through the radio
menu.
• Back/Home button: Used to back up one level in the Menu
hierarchy (short press); also used to exit the Menu Mode (long
press).
• OK button: The “OK” button is used to make Menu selections.
• Menu button: To enter Menu mode.
• Volume Knob: Use to adjust the radio’s volume.
Turning the rotary volume knob counter-clockwise shall turn the
radio volume to minimum. Turning the rotary volume knob
clockwise shall turn the radio volume to maximum.
• Indicators
LED State Description
RED Illuminated Power ON
YELLOW Illuminated Permanent Monitor Mode
Receiving Private Call
Blinking Performing Scan
GREEN Illuminated Radio Transmitting
Blinking Power UP
4
Introduction
Turning On the Radio
Do the following:
• Turn the radio on with a short press of the power button in
the upper left corner of the control unit.
After a short time, the red, green and yellow LED’s light up,
indicating that the radio is powering up.
The radio first performs a selftest to determine its operational
capability and then powers on
The display then shows XYZ 2345.
When the radio is fully powered on, the Zone and Channel text and
menu items is displayed. The backlight will turn on to the last
selected color and dim level.
Note: Pressing the power button anytime after the LED’s light up
will TURN OFF the radio.
The radio then performs a self check.
Note: If FAIL ##/## appears in the display, the radio will not
function until the condition has been corrected.
If ERROR ##/## appears, some non-critical data has been
changed. If either of these displays appear, if the display
goes blank, or if the unit appears to be locked up, refer to the
“Troubleshooting” section.
XPR 4500 / XPR 4550 Mobile Radio
Introduction
Setting the Volume
Rotate the Vol u m e knob clockwise to increase the volume and
counterclockwise to decrease the volume.
Adjusting the Display Brightness
The backlight allows the radio's display to be illuminated from
the rear to allow you to see the display in any light condition.
Utilities
Select desired brightness from the following options and press
the OK button:
•Low
• Medium
• High
o Radio Settings oBacklight
Using the navigation key
When accessing a feature on the radio, use the left or right
toggles on the navigation key to access further options within
the menu.
If you cannot locate a menu item, it may not be programmed, or
it may not apply to the radio's current mode setting.
6
Introduction
Trunked Modes or Conventional Channels
Depending on how your radio is programmed, you can select
conventional channels or trunked talkgroup. Conventional channels
consist of a transmit and receive frequency pair, an associated
squelch code pair, and a time-out timer value. See “Conventional
Radio Features” on page 47.
Trunked modes consist of the system/announcement group/talkgroup
combination and a time-out timer value. See “Trunking Operation” on
page 61.
Field Programming
Other radio features may be slaved to the selected mode by field
programming. This mode slaving means that the radio is
preprogrammed to automatically give you the proper operation for
each mode you select.
You may use the control head to program your own mode names.
The names you assign are clearly shown in the alphanumeric display.
You can see all the key operating information, including the mode
selected or being scanned, and the on/off status of various features.
The operating conditions are shown either by the display or by visual/
audio indicators, or by both.
XPR 4500 / XPR 4550 Mobile Radio
Introduction
Display Status
The control head display indicates your selected mode, or the
currently active receive mode when scan is on.
Feature Control
You can turn the various radio features on or off, change modes, and
adjust the volume.
To exit a feature, such as phone, press the HOME button.
Alert Tones
Tone Type Name Description
Two highpitched tones
Four highpitched tones
every five
seconds
Single, highpitched tone
Four highpitched tones
Sound similar
to a telephone
busy signal
Private
Conversation™
Call Alert Indicate that a Call Alert page has been
Central
Acknowledge
Mobile Unit
Acknowledge
System Busy Indicates, when you press the
Indicate that a private call has been
received.
received.
Indicates that a Call Alert, emergency
alarm, reprogram request, or status/
message transmission has been
received by the system’s central
controller.
Indicate that a Call Alert page has been
received by the intended unit, or the
emergency alarm, reprogram request, or
status/message transmission has been
acknowledged by the intended
dispatcher.
microphone push-to-talk (PTT) button,
that you cannot transmit because all
system radio channels are in use.
Release the PTT button and wait for call
back.
8
Tone Type Name Description
Introduction
A series of
two short,
high-pitched
tones
A series of
two short,
high-pitched
tones (same
as automatic
call back)
Continuous,
low-pitched
tone
Single, highpitched tone
every nine
seconds
Automatic Call
Back
Talk Permit
(optional)
Talk-Prohibit/
Out-of-Range
Failsoft In an unmuted receive condition,
Indicate that a channel is now available
for your previously requested
transmission.
Indicate, when you press the
microphone PTT button, that the system
is accepting your transmission.
Indicates, when you press the
microphone PTT button, that either you
are out of the range of the trunked radio
system, or the system is out of service,
or the channel is busy with the Smart
PTT feature enabled.
indicates a trunked system central
controller failure. The radio reverts from
trunked operation to a system similar to
conventional radio repeater operation.
Other system users can be heard
sharing the channel.
Continuous,
low-pitched
tone
Brief lowpitched tone
XPR 4500 / XPR 4550 Mobile Radio
Illegal Mode Indicates that you have entered a mode
Time-Out Timer
Warning
where normal system traffic will be
missed, or you are attempting something
which is not permitted. Examples
include: forgetting to exit the telephone
interconnect mode after a call ends (fleet
and subfleet calls cannot be received),
attempting to transmit on a receive-only
conventional mode, attempting to select
a dynamic mode where no dynamic ID
assignment has been made.
Indicates that your present transmission
will soon be disabled.
Introduction
Tone Type Name Description
Single, short,
high-pitched
tone
Single, lowpitched tone
Unique
chirping
sound
Valid Key Indicates that you pressed a valid key, or
you entered a feature configuration
state, or you are receiving or
transmitting in the clear mode on secure
models (with TX Clear Alert Tones
enabled).
Invalid Key Indicates that you tried to make an
invalid key press, or that an emergency
alarm, reprogram request, or status/
message was not acknowledged.
Dynamic
Reprogramming
Indicates that a dynamic ID is assigned.
10
Basic Operating Procedures
Basic Functions
This chapter shows you how to access the radio’s basic functions and
includes the following topics:
• Selecting the Zone or Mode (page 12)
• Selecting the Home Mode (page 14)
• Transmitting (Conventional Modes Only) (page 15)
• Transmitting (Trunked Modes Only) (page 15)
• Selecting the Transmit Level (page 16)
• Monitoring Conventional Mode Activity (page 16)
• Adjusting the Squelch Level (page 17)
XPR 4500 / XPR 4550 Mobile Radio
Basic Operating Procedures
Selecting the Zone or Mode
A zone is a grouping of modes. A mode is a group of characteristics
such as transmit/receive frequencies, Private-Line™ codes, radio
parameters, and an alphanumeric name.
Note: Your radio supports up to a maximum of 50 zones.
You can select or change zone via the programmable button or via
the radio menu.
Selecting or Changing the Zone
MenuoZone
1 Press the main menu button and scroll to Zone.
2 Press the OK button to access the zone list.
The display shows the current zone and mode.
3 Press theor until the desired zone is displayed.
4 Press the OK button or PTT button to save the displayed
zone as the new home (default) zone.
The zone name stops flashing once it is saved.
12
5 Press the PTT button to begin transmitting on the
displayed zone.
Basic Operating Procedures
Selecting or Changing a Mode in the Current Zone
To access a mode in the current zone, do the following:
1 Press MENU button.
2 Scroll to Zone Lists and press the OK button.
The display shows the current zone and mode.
3 Use the navigation keys until the desired channel in the
current zone is displayed.
4 Press the OK button or PTT button to save the displayed
channel as the new home (default) channel.
The channel name stops flashing once it is saved.
5 Press the PTT button to begin transmitting on the
displayed zone and mode.
Selecting or Changing to a Mode Not in the Current
Zone
1 To access a mode that is not in the current zone, use the
navigation keys to move to the zone containing the mode.
Note: Analog and Digital channels can be mixed in each zone.
2 Do one of the following:
• Select a desired zone (page 12).
• Select a desired mode in the current zone (page 13).
Selecting the Home Mode
This feature must first be enabled by a qualified radio
technician.
Press the HOME button to select the home mode contained
within the home zone, from any other zone and mode in the
radio.
XPR 4500 / XPR 4550 Mobile Radio
Basic Operating Procedures
Transmitting (Conventional Modes Only)
1 Lift the microphone off-hook, and listen for activity on that mode.
2 If you hear no activity, press and hold the microphone PTT
button.
Transmitting (Trunked Modes Only)
1 Select a desired zone and mode.
2 Lift the microphone off-hook, and press the microphone PTT
button to transmit.
Speak clearly into the microphone.
3 Release the PTT button to receive.
Selecting the Transmit Power Level
You can select (toggle) the transmit power level via the
programmable button.
Press the programmable button.
The display momentarily shows L at the power level icon is
low power is selected or H to indicate high power level is
selected.
14
Basic Operating Procedures
Monitoring Conventional Mode Activity
This feature allows you to monitor channel traffic on conventional
channels by defeating the coded squelch. This feature must first be
enabled by a qualified radio technician or system administrator.
Do one of the following:
Take the microphone off hook.
(This is the same as monitor on. You hear all channel traffic.)
OR
1 Make sure you are in Home mode where the default zone and
mode are being displayed (page 14).
2 Press theor button to scroll to the MON softkey.
3 Pressing MON softkey momentarily toggles between MONITOR ON
and MONITOR OFF. MONITOR ON shown on the display indicates
that the radio is monitoring.
4 Pressing MON softkey again turns monitor off and you don’t hear
all channel traffic.
XPR 4500 / XPR 4550 Mobile Radio
Basic Operating Procedures
Adjusting the Squelch Level
Your radio’s ability to transmit or receive signals varies as you move
away from or close to your base station. You can adjust your radio’s
squelch to improve its ability to receive transmissions.
Do the following:
1 Press the programmable button.
You can either chose tight or normal for your squelch setting.
Your squelch settings will be remembered upon power down,
battery removal or change of channel.
16
General Radio Features
Often-Used Features
This chapter shows you how to access the most frequently used
features. The following topics are covered:
• Emergency Call and Alarm (page 19)
• Scan Operation (page 23)
• Optional External Alarms (Horn and Lights) (page 32)
• Time-Out Timer (page 35)
• Push-To-Talk Identification (PTT-ID) (page 35)
• Telephone Interconnect List (Conventional and Trunking)
(page 36)
• Unlimited Telephone Interconnect (page 38)
• Call Alert Page (Conventional and Trunking—Digital Modes
Only)
(page 43)
18
General Radio Features
Emergency Call and Alarm
The emergency call and alarm features allow you to have priority
channel access and/or send an emergency data transmission to the
dispatcher in an emergency situation.
The desired type of emergency feature—alarm, call, call and alarm,
or silent alarm—can be preprogrammed by a qualified radio
technician.
The radio must be turned on to activate any emergency feature.
Emergency Call
Emergency call gives you priority access to a voice channel for all
subsequent transmissions after you press the emergency button. The
level of priority access is determined by the system manager.
SmartZone Emergency Call Receive Operation
®
A radio configured for SmartZone
RECEIVED whenever it receives an emergency call. The display
alternates with the selected-mode display as long as the radio is
unmuted to the emergency call.
operation displays EMER
XPR 4500 / XPR 4550 Mobile Radio
General Radio Features
Initiating an Emergency Alarm
The emergency alarm feature sends a data transmission to alert the
dispatcher of your emergency condition and identify your unit ID.
Press the emergency button.
A tone sounds and the display alternates EMERGENCY with the
current zone/channel.
For trunking modes, a high-pitched tone indicates that the
alarm has been received by the trunked system’s central
controller.
A dispatcher acknowledgment ACK RECEIVED display follows.
The radio automatically returns to normal operation. No further
action is required.
Initiating an Emergency Call
1 Press the emergency button.
A tone sounds and the display alternates EMERGENCY with the
current zone/channel.
2 Press the PTT button and announce your emergency.
3 After completing the emergency call, press and hold the
emergency button until a tone sounds.
The alternating EMERGENCY display disappears, and the radio
returns to normal operation.
20
General Radio Features
Initiating an Emergency Call and Alarm
If the radio has both emergency call and alarm features, it
automatically proceeds to the call mode after the alarm is
acknowledged.
1 Press the emergency button to activate the emergency call/
alarm feature.
The display begins alternating EMERGENCY with the current
zone/channel.
For trunking modes, a high-pitched tone sounds, indicating
that the alarm has been received by the trunked system’s
central controller.
A dispatcher acknowledgment (four high-pitched tones) follows,
accompanied by an ACK RCVD display.
2 Press the PTT button and announce your emergency.
3 To exit from the emergency state altogether, press and hold the
emergency button until a tone sounds.
The alternating EMERGENCY display disappears, and the radio
returns to normal operation.
Note: Turning the radio off also cancels the emergency state.
XPR 4500 / XPR 4550 Mobile Radio
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