Motorola 89FT7062 User Guide

LEX L10 MISSION CRITICAL HANDHELD USER GUIDE

Contents

List of Figures.................................................................................................................................. 7
List of Tables..................................................................................................................................
List of Processes............................................................................................................................. 13
List of Procedures.......................................................................................................................... 15
Chapter 1: About this Guide.................................................................................19
1.1 Contact Us..................................................................................................................................................... 19
1.2 Versions.........................................................................................................................................................20
1.3 Chapter Descriptions..................................................................................................................................... 20
1.4 Helpful Background Information.................................................................................................................. 21
1.5 Notational Conventions.................................................................................................................................21
1.6 Icon Conventions...........................................................................................................................................21
1.7 Regulatory Information................................................................................................................................. 22
1.8 Service Information.......................................................................................................................................22
1.9 Documentation Set........................................................................................................................................ 23
Contents | 3
11
Chapter 2: Getting Started with the LEX L10....................................................25
2.1 LEX L10 Features......................................................................................................................................... 25
2.2 Unpacking..................................................................................................................................................... 27
2.3 Setting Up the LEX L10................................................................................................................................27
2.4 Charging the LEX L10..................................................................................................................................32
2.4.3.1 Monitor Battery Usage.................................................................................................... 34
2.4.3.2 Low Battery Notification.................................................................................................35
2.4.3.3 Battery Optimization....................................................................................................... 36
2.5 Powering On the LEX L10 for the First Time.............................................................................................. 37
2.6 Powering Off the LEX L10...........................................................................................................................38
2.7 Entering and Exiting the Suspend Mode.......................................................................................................38
2.8 Covert Mode..................................................................................................................................................39
2.9 Locking the LEX L10....................................................................................................................................40
2.9.1.1 Specifying a Pattern.........................................................................................................41
2.9.1.2 Specifying a PIN or Password.........................................................................................41
4 | Contents
2.9.1.3 Setting the Timeout for Locking the LEX L10............................................................... 41
2.9.2 Unlocking the LEX L10
2.9.2.1 Unlocking the LEX L10 Using a Pattern........................................................................ 42
2.9.2.2 Unlocking the LEX L10 Using a PIN or Password.........................................................42
2.10 Setting the Date and Time...........................................................................................................................43
2.11 Setting the Display...................................................................................................................................... 43
2.12 General Sound Setting.................................................................................................................................45
2.13 Public and Private Carrier Modes............................................................................................................... 47
.................................................................................................................42
Chapter 3: Using the LEX L10............................................................................. 49
3.1 Using the Touchscreen.................................................................................................................................. 49
3.2 Using the On-Screen Keyboard.....................................................................................................................50
3.3 Motorola Solutions Home Experience (MHx).............................................................................................. 51
3.3.1.1 Home Screen Overlay..................................................................................................... 53
3.3.2.1 Adding Widgets...............................................................................................................53
3.3.2.2 Moving Widgets..............................................................................................................58
3.3.2.3 Removing Widgets..........................................................................................................58
3.3.2.4 Example of a Customized Home Screen Panel............................................................... 59
3.4 Status Bar...................................................................................................................................................... 59
3.5 Notification Icons..........................................................................................................................................60
3.6 Status Icons....................................................................................................................................................61
3.7 Managing Notifications.................................................................................................................................63
3.8 Working with Status......................................................................................................................................63
3.9 Quick Settings............................................................................................................................................... 64
3.10 Applications.................................................................................................................................................65
3.11 Folders.........................................................................................................................................................67
Chapter 4: Calling..................................................................................................69
4.1 Making a Call Using the Dialer.....................................................................................................................70
4.2 Making a Call Using People List Contacts................................................................................................... 72
4.3 Making a Call Using Call History.................................................................................................................73
4.4 Making a Conference Call.............................................................................................................................73
4.5 Answering Calls with a Bluetooth Headset...................................................................................................76
4.6 Call Settings.................................................................................................................................................. 76
Chapter 5: Radio Remote Control........................................................................79
5.1 Pairing Radio with the LEX L10...................................................................................................................80
5.2 Unpairing the Radio...................................................................................................................................... 83
5.3 Requesting an Emergency Alert....................................................................................................................85
Contents | 5
5.4 Setting Zone and Channel............................................................................................................................. 87
5.5 Setting Radio Volume
5.6 Favorite Channels..........................................................................................................................................89
................................................................................................................................... 88
Chapter 6: Messaging............................................................................................ 97
6.1 Sending a Text Message................................................................................................................................97
6.2 Sending a Multimedia Message.................................................................................................................... 98
Chapter 7: Applications.........................................................................................99
7.1 File Browser.................................................................................................................................................. 99
7.2 People.......................................................................................................................................................... 100
7.3 Camera.........................................................................................................................................................101
7.4 Gallery.........................................................................................................................................................109
7.4.1.1 Sharing an Album..........................................................................................................111
7.4.1.2 Getting Album Information...........................................................................................111
7.4.1.3 Deleting an Album........................................................................................................ 112
7.4.2.1 Viewing and Browsing Photos......................................................................................112
7.4.2.2 Rotating a Photo............................................................................................................ 113
7.4.2.3 Cropping a Photo...........................................................................................................113
7.4.2.4 Setting a Photo as a Contact Icon..................................................................................114
7.4.2.5 Sharing a Photo............................................................................................................. 114
7.4.2.6 Deleting a Photo............................................................................................................ 115
7.4.3.1 Watching a Video..........................................................................................................115
7.4.3.2 Sharing a Video.............................................................................................................115
7.4.3.3 Deleting a Video............................................................................................................116
7.5 Sound Recorder........................................................................................................................................... 116
7.6 Voice Dialer................................................................................................................................................ 118
Chapter 8: Wireless..............................................................................................121
8.1 Wireless Wide Area Networks.................................................................................................................... 121
8.1.1.1 USB Tethering...............................................................................................................121
8.1.1.2 Bluetooth Tethering.......................................................................................................122
8.1.1.3 Portable WiFi Hotspot...................................................................................................122
6 | Contents
8.1.2.1 Setting Data Usage Warning......................................................................................... 124
8.1.2.2 Setting Auto-Sync.........................................................................................................
8.2 Wireless Local Area Networks....................................................................................................................127
8.3 Bluetooth..................................................................................................................................................... 132
8.3.5.1 Enabling Bluetooth........................................................................................................134
8.3.5.2 Disabling Bluetooth.......................................................................................................135
8.4 Pairing the LEX L10 with a Radio..............................................................................................................137
125
Chapter 9: Accessories.........................................................................................141
9.1 LEX L10 Accessories..................................................................................................................................141
9.2 USB Cable...................................................................................................................................................142
9.3 Desktop Cradle............................................................................................................................................142
9.4 Vehicle Cradle.............................................................................................................................................143
9.5 Holster......................................................................................................................................................... 144
Chapter 10: Maintenance & Troubleshooting.................................................. 145
10.1 Maintaining the LEX L10......................................................................................................................... 145
10.2 Battery Safety Guidelines..........................................................................................................................145
10.3 Cleaning Instructions.................................................................................................................................146
10.4 Cleaning the LEX L10.............................................................................................................................. 147
10.5 Cleaning the Interface Connector..............................................................................................................147
10.6 Cleaning the Battery Contacts...................................................................................................................147
10.7 Troubleshooting the LEX L10.................................................................................................................. 148
10.8 Backing Up the LEX L10..........................................................................................................................150
10.9 Resetting the LEX L10..............................................................................................................................152
Chapter 11: LEX L10 Technical Specifications................................................ 155
List of Figures | 7

List of Figures

Figure 1: Manufacturing Label .......................................................................................................................................22
Figure 2: LEX L10 Features
Figure 3: Removing the Screen Protective Film ............................................................................................................ 28
Figure 4: Removing the Battery Cover .......................................................................................................................... 29
Figure 5: Installing the microSD or CRYPTR micro Encryption Card ......................................................................... 29
Figure 6: Installing the Public and Private SIM Cards ...................................................................................................31
Figure 7: Installing the Battery .......................................................................................................................................32
Figure 8: Charging the LEX L10 ................................................................................................................................... 33
Figure 9: Charge and Notification LED .........................................................................................................................33
Figure 10: Battery Screen ...............................................................................................................................................35
Figure 11: Low Battery Notification ..............................................................................................................................35
Figure 12: Battery Depleted Screen ............................................................................................................................... 36
Figure 13: Quick Settings Menu — Airplane Mode ...................................................................................................... 37
Figure 14: LEX L10 Boot Screen ...................................................................................................................................37
Figure 15: Selecting Power Off ......................................................................................................................................38
Figure 16: Power Button Menu ......................................................................................................................................39
Figure 17: Power Button Menu ......................................................................................................................................40
Figure 18: Sound Screen ................................................................................................................................................ 46
Figure 19: Volume Button ..............................................................................................................................................46
Figure 20: Service Switch .............................................................................................................................................. 47
Figure 21: Switch Networks Confirmation Popup .........................................................................................................48
Figure 22: Android Keyboard Settings .......................................................................................................................... 50
Figure 23: Default Home Screen ....................................................................................................................................52
Figure 24: Widgets Screen ............................................................................................................................................. 54
Figure 25: Example of a Widget Added to New Panel .................................................................................................. 55
Figure 26: Empty My Apps Widget ...............................................................................................................................56
Figure 27: List of Shortcuts for My Apps Widgets ........................................................................................................56
Figure 28: My Apps Widget with Shortcuts Added .......................................................................................................57
Figure 29: My Status Widget ......................................................................................................................................... 57
Figure 30: Available/Busy Status Selection ...................................................................................................................58
Figure 31: Example of a Customized Home Screen Panel ............................................................................................ 59
Figure 32: Status Bar ......................................................................................................................................................59
Figure 33: Notification Panel ......................................................................................................................................... 63
Figure 34: Quick Settings Panel .....................................................................................................................................65
Figure 35: Opened Unnamed Folder ..............................................................................................................................67
Figure 36: Named Folder ............................................................................................................................................... 67
Figure 37: Insert Wired Headset Plug ............................................................................................................................ 70
Figure 38: Dialer Screen .................................................................................................................................................71
Figure 39: Call in Progress .............................................................................................................................................71
Figure 40: People List Contact .......................................................................................................................................72
Figure 41: Call History Tab ............................................................................................................................................73
Figure 42: Two Calls ......................................................................................................................................................74
Figure 43: Two Calls Connected ....................................................................................................................................75
Figure 44: Merged Calls .................................................................................................................................................75
Figure 45: Radio Remote Control Screen ...................................................................................................................... 80
Figure 46: Pair With a Radio Screen ..............................................................................................................................81
Figure 47: Blue Pairing Dots ..........................................................................................................................................81
Figure 48: Bluetooth Connection Screen ....................................................................................................................... 82
...........................................................................................................................................25
8 | List of Figures
Figure 49: Radio Remote Control Screen ...................................................................................................................... 82
Figure 50: Radio Remote Control Screen
Figure 51: ....................................................................................................................................................................... 84
Figure 52: Select Unpair .................................................................................................................................................84
Figure 53: Unpaired Screen ............................................................................................................................................85
Figure 54: Emergency Alert Activation Popup ..............................................................................................................86
Figure 55: Notification Screen with Emergency Notification ........................................................................................86
Figure 56: Radio Remote Control Screen ...................................................................................................................... 87
Figure 57: Channel Selection Screen ............................................................................................................................. 88
Figure 58: Radio Remote Control Screen ...................................................................................................................... 89
Figure 59: Radio Volume Slider .................................................................................................................................... 89
Figure 60: Radio Remote Control Screen ...................................................................................................................... 90
Figure 61: Radio Remote Control — Favorites Screen ................................................................................................. 91
Figure 62: Radio Remote Control Screen ...................................................................................................................... 92
Figure 63: Favorites Screen ............................................................................................................................................92
Figure 64: Radio Remote Control Screen ...................................................................................................................... 94
Figure 65: Favorites Screen ............................................................................................................................................94
Figure 66: New Message Screen .................................................................................................................................... 97
Figure 67: New Multimedia Message Screen ................................................................................................................ 98
Figure 68: File Browser Screen ......................................................................................................................................99
Figure 69: Camera Photo Screen ..................................................................................................................................102
Figure 70: Camera Screen ............................................................................................................................................ 103
Figure 71: Camera Option Bar ..................................................................................................................................... 103
Figure 72: Camera Zoom ............................................................................................................................................. 104
Figure 73: Panoramic Mode .........................................................................................................................................104
Figure 74: Panoramic Frame ........................................................................................................................................ 105
Figure 75: Video Mode ................................................................................................................................................ 105
Figure 76: Camera Settings .......................................................................................................................................... 106
Figure 77: First More Options Screen ..........................................................................................................................107
Figure 78: Second More Options Screen ..................................................................................................................... 107
Figure 79: Third More Options Screen ........................................................................................................................ 108
Figure 80: Video Settings .............................................................................................................................................108
Figure 81: First More Options Video Screen ............................................................................................................... 109
Figure 82: Second More Options Video Screen ...........................................................................................................109
Figure 83: Gallery — Albums ......................................................................................................................................110
Figure 84: Photos/Videos Inside an Album ................................................................................................................. 111
Figure 85: Photo Example ............................................................................................................................................112
Figure 86: Cropping Grid .............................................................................................................................................114
Figure 87: Start Recording ........................................................................................................................................... 116
Figure 88: Record Your Message .................................................................................................................................117
Figure 89: Finish Recording .........................................................................................................................................117
Figure 90: Voice Dialer Window ................................................................................................................................. 118
Figure 91: USB Cable Connection to Host Computer ................................................................................................. 122
Figure 92: Set up WiFi Hotspot Dialog Box ................................................................................................................123
Figure 93: Settings Screen ............................................................................................................................................128
Figure 94: WiFi Screen ................................................................................................................................................ 128
Figure 95: WLAN Network Security Dialog Boxes .................................................................................................... 129
Figure 96: Bluetooth Pairing ........................................................................................................................................ 136
Figure 97: Pairing Screen .............................................................................................................................................138
Figure 98: Blue Pairing Dots ........................................................................................................................................139
Figure 99: USB Cable .................................................................................................................................................. 142
Figure 100: Desktop Cradle ......................................................................................................................................... 143
...................................................................................................................... 83
List of Figures | 9
Figure 101: Vehicle Cradle on Windshield ..................................................................................................................144
Figure 102: Holster .......................................................................................................................................................
Figure 103: Contacts Menu .......................................................................................................................................... 151
Figure 104: Import/Export Contacts Popup ................................................................................................................. 151
Figure 105: Export Confirmation Popup ......................................................................................................................152
144
10 | List of Figures
List of Tables | 11

List of Tables

Table 1: LEX L10 Features ............................................................................................................................................25
Table 2: Charge and Notification LED — Charging Indications
Table 3: Using the Touchscreen .....................................................................................................................................49
Table 4: Android Keyboard Settings ..............................................................................................................................51
Table 5: Home Screen Items .......................................................................................................................................... 52
Table 6: Notification Icons .............................................................................................................................................60
Table 7: Status Icons ...................................................................................................................................................... 61
Table 8: Applications ..................................................................................................................................................... 65
Table 9: Camera Icons and Actions ............................................................................................................................. 102
Table 10: General Accessories ..................................................................................................................................... 141
Table 11: Troubleshooting the LEX L10 ..................................................................................................................... 148
Table 12: LEX L10 Technical Specifications .............................................................................................................. 155
Table 13: General Accessories ..................................................................................................................................... 158
...................................................................................34
12 | List of Tables

List of Processes

13 | List of Processes
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15 | List of Procedures

List of Procedures

Removing the Battery Cover ..........................................................................................................................................28
Installing a microSD or CRYPTR micro Encryption Card
Removing the microSD or CRYPTR Card .................................................................................................................... 30
Installing the Public and Private SIM Cards .................................................................................................................. 30
Removing the Public and Private SIM Cards .................................................................................................................31
Installing the Battery ...................................................................................................................................................... 31
Removing the Battery .....................................................................................................................................................32
Turning Off the Radio .................................................................................................................................................... 36
Powering Off the LEX L10 ............................................................................................................................................38
Entering and Exiting the Suspend Mode ........................................................................................................................38
Setting Time Out to Enter Suspend Mode ......................................................................................................................38
Turning On Covert Mode ...............................................................................................................................................39
Turning Off Covert Mode .............................................................................................................................................. 40
Selecting a Locking Option ............................................................................................................................................40
Specifying a Pattern ........................................................................................................................................................41
Specifying a PIN or Password ........................................................................................................................................41
Setting the Timeout for Locking the LEX L10 .............................................................................................................. 41
Unlocking the LEX L10 Using a Pattern ....................................................................................................................... 42
Unlocking the LEX L10 Using a PIN or Password ........................................................................................................42
Calling Emergency from a Locked LEX L10 ................................................................................................................ 42
Setting the Date and Time ..............................................................................................................................................43
Setting Screen Brightness ...............................................................................................................................................43
Setting Screen Rotation ..................................................................................................................................................44
Setting Up Sleep Mode ...................................................................................................................................................44
Setting Up Daydream ..................................................................................................................................................... 44
Setting the Font Size .......................................................................................................................................................45
Switching Modes Using the Power Button .................................................................................................................... 47
Switching Modes Using the Settings App ......................................................................................................................47
Adding Widgets ..............................................................................................................................................................53
Adding Shortcuts to the My Apps Widget ..................................................................................................................... 55
Changing My Status ....................................................................................................................................................... 57
Moving Widgets .............................................................................................................................................................58
Removing Widgets .........................................................................................................................................................58
Creating a Folder ............................................................................................................................................................67
Naming Folders .............................................................................................................................................................. 67
Removing a Folder ......................................................................................................................................................... 68
Making a Call Using the Dialer ......................................................................................................................................70
Making a Call Using People List Contacts .................................................................................................................... 72
Making a Call Using Call History ..................................................................................................................................73
Making a Conference Call ..............................................................................................................................................73
Pairing Radio with the LEX L10 ....................................................................................................................................80
Unpairing the Radio ....................................................................................................................................................... 83
Requesting an Emergency Alert .....................................................................................................................................85
Setting Zone and Channel .............................................................................................................................................. 87
Setting Radio Volume .................................................................................................................................................... 88
Viewing Favorite Channels ............................................................................................................................................89
Adding a Favorite Zone and Channel .............................................................................................................................91
Removing a Favorite Channel ........................................................................................................................................93
............................................................................................29
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16 | List of Procedures
Sending a Text Message .................................................................................................................................................97
Sending a Multimedia Message
Adding People .............................................................................................................................................................. 100
Editing People .............................................................................................................................................................. 101
Deleting People ............................................................................................................................................................ 101
Taking Photos ...............................................................................................................................................................102
Taking a Panoramic Photo ........................................................................................................................................... 104
Recording Videos .........................................................................................................................................................105
Sharing an Album .........................................................................................................................................................111
Getting Album Information ..........................................................................................................................................111
Deleting an Album ....................................................................................................................................................... 112
Viewing and Browsing Photos .....................................................................................................................................112
Rotating a Photo ........................................................................................................................................................... 113
Cropping a Photo ..........................................................................................................................................................113
Setting a Photo as a Contact Icon .................................................................................................................................114
Sharing a Photo ............................................................................................................................................................ 114
Deleting a Photo ........................................................................................................................................................... 115
Watching a Video .........................................................................................................................................................115
Sharing a Video ............................................................................................................................................................115
Deleting a Video ...........................................................................................................................................................116
Calling a Person by Name ............................................................................................................................................118
Redialing a Previous Call .............................................................................................................................................118
Dialing by Number .......................................................................................................................................................118
Opening an Application ................................................................................................................................................119
USB Tethering ..............................................................................................................................................................121
Bluetooth Tethering ......................................................................................................................................................122
Portable WiFi Hotspot ..................................................................................................................................................122
Configuring the WiFi Hotspot ......................................................................................................................................123
Setting Data Usage Warning ........................................................................................................................................ 124
Setting Auto-Sync ........................................................................................................................................................ 125
Disabling Data When Roaming ....................................................................................................................................125
Limiting Data Connection to a Network ...................................................................................................................... 125
Editing the Access Point Name ....................................................................................................................................125
Adding a Virtual Private Network (VPN) ....................................................................................................................126
Cell Broadcasts .............................................................................................................................................................127
Scanning and Connecting to a WiFi Network ..............................................................................................................127
Configuring a WiFi Network ....................................................................................................................................... 129
Adding a WiFi Network ...............................................................................................................................................130
Manually Adding a WiFi Network ...............................................................................................................................130
Modifying a WiFi Network ..........................................................................................................................................131
Removing a WiFi Network .......................................................................................................................................... 132
Enabling Bluetooth .......................................................................................................................................................134
Disabling Bluetooth ......................................................................................................................................................135
Discovering Bluetooth Device(s) ................................................................................................................................. 135
Changing the Bluetooth Name ..................................................................................................................................... 136
Connecting to a Bluetooth Device ................................................................................................................................136
Selecting Profiles on a Bluetooth Device .....................................................................................................................137
Unpairing a Bluetooth Device ......................................................................................................................................137
Establishing a Connection ............................................................................................................................................138
Cleaning the Interface Connector .................................................................................................................................147
Cleaning the Battery Contacts ......................................................................................................................................147
Backing Up the LEX L10 .............................................................................................................................................150
..................................................................................................................................... 98
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List of Procedures | 17
Backing up Contacts .....................................................................................................................................................150
Resetting the LEX L10
Performing Factory Data Reset .................................................................................................................................... 152
.................................................................................................................................................152
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Chapter
1

About this Guide

This guide provides information about using the LEX L10 Mission Critical Handheld and accessories.
Note: Screens and menu options may be changed or customized by your agency to show different information.

1.1 Contact Us

19 | About this Guide
Motorola Solution Support Center
The Solution Support Center (SSC) is the primary Motorola Solutions support contact. Call:
Before any software reload.
To confirm troubleshooting results and analysis before removing and replacing a Field Replaceable Unit (FRU) and Field Replaceable Entity (FRE) to repair the system.
For... Phone
United States Calls 800-221-7144
International Calls 302-444-9800
North America Parts Organization
For assistance in ordering replacement parts or identifying a part number, contact the Motorola Parts organization. Your first response when troubleshooting your system is to call the Motorola SSC.
For... Phone
Phone Orders
800-422-4210 (US and Canada Orders)
For help identifying an item or part number, select choice 3 from the menu.
302-444-9842 (International Orders)
Includes help for identifying an item or part number and for translation as needed.
Fax Orders 800-622-6210 (US and Canada Orders)
Comments
Send questions and comments regarding user documentation to documentation@motorolasolutions.com.
Provide the following information when reporting a documentation error:
The document title and part number
MN001456A01-A | February 2015 | Send Feedback
20 | About this Guide
The page number with the error A description of the error
We welcome your feedback on this and other Motorola manuals. To take a short, confidential survey on Motorola Customer Documentation, go to docsurvey.motorolasolutions.com or scan the following QR code with your mobile device to access the survey.

1.2 Versions

This guide covers various software configurations and references are made to operating system or software versions discussed in the following three subsections.

1.2.1 Operating System Version

To determine the Operating System version, from the Home screen touch About phoneAndroid Version. The last line provides the Android version information. For example: 4.4.4.

1.2.2 Software Build Number

To determine the software build number, from the Home screen touch About phoneBuild Number.

1.2.3 Kernel Version

To determine the kernel version, from the Home screen, touch About phoneKernel version.

1.3 Chapter Descriptions

This Guide provides information on the features listed in the chapter descriptions below:
Chapter 1, About this Guide: Customer contacts and general information related to this product.
Chapter 2, Getting Started with the LEX L10: Getting the LEX L10 up and running for the first time.
Chapter 3, Using the LEX L10: Operating the LEX L10.
Chapter 4, Calling: Making and receiving calls.
Chapter 5, Radio Remote Control: Connecting the LEX L10 to a Land Mobile Radio for communicating on LTE and P25 systems.
Chapter 6, Messaging: Sending text and multimedia messages.
Chapter 7 Applications: Using basic applications installed on the LEX L10 such as Camera, People and File Browser.
Chapter 8, Wireless: Configuring the LEX L10 to operate on a personal, local and wide area wireless network.
Chapter 9, Accessories: Available accessories and how to use them with the LEX L10.
Chapter 10, Maintenance & Troubleshooting :Cleaning and storing the LEX L10, and troubleshooting solutions for potential problems.
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Chapter 11, Technical Specifications: Technical specifications for the LEX L10.

1.4 Helpful Background Information

Motorola offers various courses designed to assist in learning about the system. For information, go to http://
www.motorolasolutions.com/training to view the current course offerings and technology paths.

1.5 Notational Conventions

The following conventions are used in this document:
Italics are used to highlight the following:
Icons on a screen
Chapters and sections in this and related documents
Bold text is used to highlight the following:
About this Guide | 21
Dialog box, window, and screen names
Drop-down list and list box names
Check box and radio button names
Key names on a keypad
Button names on a screen
Bullets (•) indicate:
Action items
Lists of alternatives
Lists of required steps that are not necessarily sequential
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.

1.6 Icon Conventions

The documentation set is designed to give the reader more visual clues. The following graphic icons are used throughout the documentation set. These icons and their associated meanings are described below.
Warning: The word WARNING with the associated safety icon implies information that, if disregarded, could result in death or serious injury, or serious product damage.
Caution: The word CAUTION with the associated safety icon implies information that, if disregarded, may result in minor or moderate injury, or serious product damage.
Note: NOTE contains information more important than the surrounding text, such as exceptions or preconditions. They also refer the reader elsewhere for additional information, remind the reader how to complete an action (when it is not part of the current procedure, for instance), or tell the reader where something is located on the screen. There is no warning level associated with a note.
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22 | About this Guide

1.7 Regulatory Information

BEFORE USING THIS device, READ the Product Regulatory, Safety & RF Exposure Guide (PN MN001458A01-A) included with this package.

1.8 Service Information

If you have a problem with your equipment, contact Motorola Solutions Global Customer Support Center for your region. Contact information is available at: http://www.motorolasolutions.com/support. You can also call 1-800-323-9949 for support and select option 6 for PS LTE infrastructure and devices. When contacting support, have the following information available:
Serial number of the unit (found on manufacturing label)
Model number or product name (found on manufacturing label)
Software type and version number
Figure 1: Manufacturing Label
Motorola Solutions responds to calls by e-mail, telephone or fax within the time limits set forth in support agreements.
If your problem cannot be solved by Motorola Solutions Global Customer Support Center, you may need to return your equipment for servicing and will be given specific directions. Motorola Solutions is not responsible for any damages incurred during shipment if the approved shipping container is not used. Shipping the units improperly can possibly void the warranty. Remove the CRYPTR card or microSD card and SIM card before shipping.
If you purchased your product from a Motorola Solutions business partner, contact that business partner for support.
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About this Guide | 23

1.9 Documentation Set

Unless otherwise specified, Motorola Solutions documents listed here are available from Motorola Online at https://
businessonline.motorolasolutions.com. If you are new to Motorola Online, follow the on-screen instructions to sign
up for an account To access Public Safety LTE infrastructure and device manuals, select Resource Center Product InformationManualsNetwork Infrastructure.
The documentation set for the LEX L10 provides information for specific user needs, and includes:
LEX L10 Quick Start Guide PN MN001457A01-A: describes how to get the LEX L10 up and running.
LEX L10 Mission Critical Handheld User Guide (this guide) MN001456A01-A: describes how to use the LEX L10.
LEX L10 Push-To-Talk User Guide PN xxxxxxxxA01-A: describes how to use the PTT feature on the LEX L10.
LEX L10 Regulatory and Safety Guide PN MN001458A01-A: describes how to safely use the LEX L10.
LEX L10 Service Provisioning Guide PN MN001462A01-A: provides technical instructions on how to activate, provision, and configure the LEX L10.
LEX L10 Vehicle Cradle Quick Reference Guide PN MN001460A01-A: describes how to charge a single LEX L10 unit inside a vehicle.
LEX L10 Desktop Cradle Quick Reference Guide PN MN001459A01-A: describes how to charge a single LEX L10 unit inside a vehicle.
For the latest version of this guide and all guides, go to: https://businessonline.motorolasolutions.com.
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Chapter
2

Getting Started with the LEX L10

2.1 LEX L10 Features

Figure 2: LEX L10 Features
25 | Getting Started with the LEX L10
Table 1: LEX L10 Features
Item Function
Charge and Notification LED Solid Blue: New notification (New Voice mail, New
Text messages, Missed Calls, Android App Notifications, etc.)
Off: Battery is not charging.
Solid Red: Battery is charging.
Blinking Amber: Waiting to charge.
Solid Green: Fully Charged.
Table continued…
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26 | Getting Started with the LEX L10
Item Function
Ambient Light Sensor Determines ambient light for controlling display back-
light intensity.
Proximity Sensor Turning off display when the phone is close to ear.
Screen Tap screen displays all information needed to operate the
LEX L10.
Recent Apps key — Press to switch to, stop or manage applications currently running on the background of the LEX L10.
Home key — Displays the Home screen with a single tap.
Back key — Displays the previous screen. Closes the keyboard if the on-screen keyboard is open.
Primary Microphone/Speaker Use for communications in handset mode. Provides au-
dio output for video and voice playback in speakerphone mode.
Menu key — At any screen or application, press to see available options.
Headset Port Connects to headsets (3.5 mm plug).
Note: Do not user 2.5 mm to 3.5 mm adapters
Volume Up/Down Buttons Increase and decrease audio volume.
PTT Button Push-to-Talk (PTT) button enables Push-to-Talk services
over a broadband network and can also be interconnected to Project 25 Land Mobile Radio (LMR) networks. The PTT application offers calls, alerts, group calls, Talk Group calls, and Talk Group monitoring and scanning.
For PTT button and application operations, see Push-to­Talk User Guide for LEX L10 PN MNxxxxxxxxx
Important: The PTT is an optional feature that requires installation of software and sys­tem connection following the LEX L10 ship­ping. To verify if the PTT feature is enabled on the device, contact your technical support.
Power Button Press and hold to turn on the LEX L10. Press to turn the
screen on or off. Press and hold to select one of these op­tions:
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Power On/Off — Turn On/Off the LEX L10.
Airplane mode — Disables all wireless connections.
Service switch — Switches between public and Pri­vate carrier modes.
Covert mode — In covert mode, all sounds and visu­al indications of the LEX L10 are turned off. See
Covert Mode on page 39.
Table continued…
Getting Started with the LEX L10 | 27
Item Function
Vibrate mode — Sets the LEX L10 to vibrate only.
Speaker on — Routes the earpiece sound to the speaker.
Front Camera Used to capture live video for video calls.
Earpiece Provides audio in handset mode.
Secondary Microphone Use for making voice recordings and communications in
speakerphone mode.
Interface Connector Provides power to the LEX L10 from cradles.
Battery Cover Latch Assists in battery cover removal to provide access to the
battery, SIM, CRYPTR and microSD card holders.
Camera Button Starts the camera and takes photos and video.
microUSB Port Provides USB client and host communications.
Radio Paring Point Serves as a secure Bluetooth pairing point with Motorola
Solutions Land Mobile Radios (LMR).
Back Camera and Flash Takes photos and video, and provides flash illumination
for the camera.

2.2 Unpacking

Carefully remove all protective material from the LEX L10 and save the shipping container for later storage and shipping. Verify that the following were received:
LEX L10
Battery Cover
2280 mAh Lithium-ion battery
USB Charger
USB Cable
Regulatory Guide
Quick Start Guide
Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Solutions Support Center immediately.

2.3 Setting Up the LEX L10

Note: The LEX L10 may be delivered to you with battery, SIM card, microSD card and/or CRYPTR cards already installed, activated and ready for use. In this case, ignore steps 2 through 6 of the following section if they were already performed.
Before using the LEX L10 for the first time, perform the following:
1 Remove the screen protection film from the LEX L10 screen. (See Removing the Screen Protective Film
28).
2 Install the public and/or Private SIM cards. (See Installing the Public and Private SIM Cards on page 30).
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on page
Getting Started with the LEX L10
28 |
3 Install the microSD or CRYPTR card (optional). (See Installing a microSD or CRYPTR micro Encryption Card
on page 29).
4 Install the battery. (See Installing the Battery 5 Install the battery cover. 6 Charge the LEX L10. (See Charging the LEX L10 on page 32).
on page 31).

2.3.1 Removing the Screen Protective Film

The LEX L10 is provided with a screen protective film that protects the device during shipping. To enable proper operation of the LEX L10, the screen protector must be removed before use.
Figure 3: Removing the Screen Protective Film

2.3.2 Removing the Battery Cover

This procedure explains how to remove the battery cover.
Procedure:
1 Hold the LEX L10 firmly as shown.
2 Using the battery cover removal slot, gently lift the battery cover up and away from the LEX L10.
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Figure 4: Removing the Battery Cover
Getting Started with the LEX L10 | 29

2.3.3 Installing a microSD or CRYPTR micro Encryption Card

The LEX L10 card holder can support either a microSD card or a CRYPTR micro encryption card. The microSD card is a removable flash memory used for storing media on the LEX L10. The LEX L10 can support microSD cards with up to 64GB memory space. The CRYPTR micro encryption card is used for voice encryption in features such as data and phone over Virtual Private Network (VPN) and Push-to-Talk (PTT) communication. The slot of the card is located under the LEX L10 battery
When and where to use:
Note: The LEX L10 may be delivered to you with battery, SIM card and microSD or CRYPTR card
already installed, activated and ready for use. In case a CRYPTR is pre-installed in the LEX L10, you will be required to change the CRYPTR password initially provided by your technical support. CRYPTR password is required whenever the LEX L10 is restarted.
Procedure:
1 Slide the card into the card holder slot with contacts facing down.
2 Push the card into the slot until it is fully seated and locked into place.
Figure 5: Installing the microSD or CRYPTR micro Encryption Card
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30 | Getting Started with the LEX L10

2.3.4 Removing the microSD or CRYPTR Card

When and where to use: Use this procedure to remove the microSD or CryptR micro Encryption Card:
Procedure:
1 Press and hold the Powerbutton for three seconds.
2 Touch Power Off.
3 Touch OK.
4 Lift the battery cover.
5 Push the Card Holder lock down to release the card.
6 Remove the Card from the holder.
7 Replace the battery cover.

2.3.5 Installing the Public and Private SIM Cards

Prerequisites: Public and private phone services require a Subscriber Identification Module (SIM) card. The card can contain the following information:
Mobile phone service provider account details.
Information regarding service access and preferences.
Contact information, which can be moved to the People application on the LEX L10.
Any additional subscribed services.
Note: The LEX L10 requires activated SIM cards. Obtain activated SIM cards from your organization administrator.
Caution:
Electrostatic discharge (ESD) precaution.
For proper ESD precautions to avoid damaging the SIM card. Proper ESD precautions include, but not limited to, working on an ESD mat and ensuring that the user is properly grounded.
When and where to use: Use this procedure to install a SIM card:
Procedure:
1 If the battery is in place, remove the battery as described in Removing the Battery on page 32.
2 Slide the SIM card into the SIM card holder with the contacts facing down. Note the card notch position.
3 Push that the SIM card into the holder until it is fully seated and flat.
You should hear a click when the SIM card in fully in place.
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