Motorola 89FT7002 User Manual

Applicant: Motorola, Inc. FCC ID: AZ489FT7002

Exhibit VIII. User Information and Manual:

1.) User Card - 2 pages User Safety Training and Safety Information Operational Instructions and Training Guidelines

2.) User Manual - 119 pages DIAD III Reference Guide

Exhibit 8

2963C77ODRAFT2.fm Page 1 Thursday, February 28, 2002 5:16 PM

DIADIII Terminal

with GPRS Radio-Modem

User Safety, Training, and General Information

READ THIS IMPORTANT INFORMATIONON SAFE AND EFFICIENT OPERATION BEFORE USING YOUR MOTOROLA HANDHELD PORTABLE TERMINAL

The information provided in this document supersedes the general safety information contained in user guides published prior to June 2001. For information regarding terminal use in a hazardous atmosphere please refer to the Factory Mutual (FM) Approval Manual Supplement or Instruction Card, which is included with terminal models that offer this capability.

Compliance with RF Energy Exposure Standards

Your Motorola terminal is designed and tested to comply with a number of national and international standards and guidelines (listed below) regarding human exposure to terminal frequency electromagnetic energy.This terminal complies with the IEEE (FCC) and ICNIRP exposure limits.

Your Motorolaterminal complieswith the followingRF energy exposure standards and guidelines:

International Commission on Non-Ionizing Radiation Protection

•

(ICNIRP) 1998

• United States Federal Communications Commission, Code of Federal

Regulations; 47CFR part 2 sub-part J

• American National Standards Institute (ANSI) / Institute of Electrical and

Electronic Engineers (IEEE) C95. 1-1992

• Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999

Edition

• Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure

to Terminal frequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz, 1999

• Australian Communications Authority Terminal communications (Elec-

tromagnetic Radiation - Human Exposure) Standard 1999 (applicable to wireless phones only)

• ANATEL, Brasil Regulatory Authority, Resolution 256 (April 11, 2001) "additional requirements for SMR, cellular and PCS product certification."

OPERATIONAL INSTRUCTIONS AND TRAINING GUIDELINES Body-worn operation

• Always place the terminal in a Motorola approved clip, holder, holster,case, or body harness for this product. Use of non-Motorola-

approved accessories may exceed FCC RF exposure guidelines.

Antennas & Batteries

• Use only Motorola approved supplied antenna or Motorola approved replacement antenna. Unauthorized antennas, modifica-

tions,or attachmentscould damage the terminal and may violate FCC regulations.

• Use only Motorola approved, supplied batteries or Motorola approved replacement batteries. Use of non-Motorola-approved antennas or batteries may exceed FCC RF exposure guidelines.

APPROVED ACCESSORIES

The list of Approved Motorola accessories is given below:

• DIADIII Battery FNN5101

• UPS Carrying Bag for DIADIII

• DIADIII Handle (part of terminal)

ELECTROMAGNETIC INTERFERENCE/COMPATIBILITY

Note: Nearly every electronic device is susceptible to electromagnetic

interference (EMI) if inadequately shielded, designed, or otherwise configured for electromagnetic compatibility.

Facilities

To avoid electromagnetic interference and/or compatibility conflicts, turn off your terminal in any facility where posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF energy.

Aircraft

When instructed to do so, turn off your terminal when on board an aircraft. Any use of a terminal must be in accordance with applicable regulations per airlinecrewinstructions.

Medical Devices

Pacemakers

The Advanced Medical TechnologyAssociation (AdvaMed) recommends that a minimum separation of 6 inches (15 centimeters) be maintained between a

68P02963C77-O, March 2002 Safety

Please retain for future use

2963C77ODRAFT2.fm Page 2 Thursday, February 28, 2002 5:16 PM

handheld wireless terminal and a pacemaker. These recommendations are consistent with those of the U.S. Food and Drug Administration.

Persons with pacemakers should:

• ALWAYS keep the terminal more than 6 inches (15 centimeters) from their pacemaker when the terminal is turned ON.

• not carry the terminal in the breast pocket.

• use the ear opposite the pacemaker to minimize the potential for interference.

• turn the terminal OFF immediately if you have any reason to suspect that interference is taking place.

Hearing Aids

Some digital wireless terminals may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Y our physician may be able to assist you in obtaining this information.

Driver Safety

Checkthe laws and regulations on the use of terminals in the areawhere you drive. Always obey them.

When using your terminal while driving, please:

• Givefullattentiontodrivingandtotheroad.

• Use hands-free operation, if available.

• Pull off the road and park before making or answering a call if driving conditions so require.

OPERATIONAL WARNINGS

W A R N I N G

For Vehicles With an Air B ag

Do not place a portableterminal in the area over an air bag or in the air bag deployment area. Air bags inflate with great force. If a portable terminal is placed in the air bag deployment area and the air bag inflates, the terminal may be propelled with great force and cause serious injury to occupants of the vehicle.

Potentially Explosive Atmospheres

Turn off your terminal prior to entering any area with a potentially explosive atmosphere, unless it is a terminal type especially qualified

for use in such areas as “Intrinsically Safe” (for example, Factory Mutual, CSA, UL, or CENELEC). Do not remove, install, or charge batteries in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death.

The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust or metal powders, and any other area where you would normally be advised to turn off your vehicle engine. Areas with potentially explosive atmospheres are often but not always posted.

Blasting Caps and Blasting Areas

To avoid possible interference with blasting operations, turn off your terminal when you are near electrical blasting caps, in a blasting area, or in areas posted: “Turn off terminal.” Obey all signs and instructions.

OPERATIONAL CAU TIONS

C a u t i o n

Batteries

All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touches exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.

Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions.

MOTOROLA and the Stylized M Logo are registered in the U.S.Patent and Trademark Office. All other product or service names are the property of their respective owners.

68P02963C77-O

@6802963C77@

DIAD III

Reference Guide

This guide is current through DIAD 21.32

Table of Contents

Introduction.......................................................................................................................4

How to Use the Reference Guide .................................................................................. 4

About DIAD III .............................................................................................................. 4

Features.......................................................................................................................... 5

Safety Information........................................................................................................... 7

DIAD Keys and Functions................................................................................................7

Use of Function Keys ................................................................................................... 11

Soft Key Function Selection......................................................................................... 11

Quick Reference – A.M. Routine....................................................................................13

A.M. Routine ................................................................................................................13

Verify Driver Information Screen................................................................................. 15

Verify Driver Information Screen Definitions..................................................................................................15

Menu Overview.................................................................................................................17

Main Menu ................................................................................................................... 17

Statistics Menu (Main Menu Option 5) ........................................................................... 18

Break/Lunch (Statistics Card Option 1)...........................................................................................................18

Inside Building (Statistics Card Option 2).......................................................................................................19

Other Work (Statistics Card Option 3).............................................................................................................20

Recap (Statistics Card Option 4).......................................................................................................................22

Review C.O.D. Data (Statistics Card Option 5)...............................................................................................23

Road Call (Statistics Card Option 6).................................................................................................................24

Summary (Statistics Card Option 7)..................................................................................................................25

Turn-In (Statistics Card Option 8).....................................................................................................................27

Vehicles (Statistics Card Option 9)...................................................................................................................28

Quick Reference – Typical Delivery Stop.......................................................................30

Delivery (Main Menu Option 4)................................................................................... 30

Recording Package information.........................................................................................................................30

Getting the Signature ..........................................................................................................................................31

Delivery Address Screen.............................................................................................. 32

Delivery Address Screen Definitions and Operations...................................................................................32

Delivery Package Screen.............................................................................................. 34

Delivery Package Screen Definitions................................................................................................................34

ASD Delivery................................................................................................................ 35

Scanning ........................................................................................................................ 36

Bar Coded Packages............................................................................................................................................36

Non-Bar Coded Packages...................................................................................................................................37

Signature Screen........................................................................................................... 38

Signed Service Notice.........................................................................................................................................39

C.O.D. Packages........................................................................................................... 39

Recording C.O.D. Packages ...............................................................................................................................39

C.O.D. Requirements Prompt.............................................................................................................................41

Non-Delivery................................................................................................................. 42

Non-Delivery Menu Definitions........................................................................................................................43

Missed Packages.................................................................................................................................................43

Package Info .................................................................................................................44

Package Type Menu Definitions.......................................................................................................................44

Late Air Reasons .......................................................................................................... 45

Table of Contents

Late Air Reasons Screen Definitions................................................................................................................46

Edit Late Air Reason Screen..............................................................................................................................46

Other Delivery Options....................................................................................................47

Pre-Recording............................................................................................................... 47

To Pre-Record a Stop..........................................................................................................................................47

To Access Stops From the Pre-Record List....................................................................................................47

Stop the DIAD Alert Screen..............................................................................................................................48

Multiple Stops Left At One Location........................................................................... 49

Multiple Stops Left At Central Receiving Location/Mail Room................................. 52

Editing a Completed Stop and Tracking Information.................................................. 55

Completed Stop....................................................................................................................................................55

Package Tracking Information...........................................................................................................................55

Voiding a Delivery Package or Stop............................................................................. 56

To Void a Package...............................................................................................................................................56

To Void a Delivery Stop.....................................................................................................................................56

Paper Record Totals..................................................................................................... 56

Paper Delivery Record Screen Definitions:...................................................................................................... 58

Delivery Confirmation.................................................................................................. 58

Delivery Confirmation Screen Definitions:......................................................................................................58

Special Counts Screen.................................................................................................. 60

Special Counts Screen Definitions:................................................................................................................... 60

Preload Communications .............................................................................................. 61

Accessing the Preload Communication Misload Screen...............................................................................61

Selecting the Preload Communications Load Screen.....................................................................................62

Load Quality Prompt...........................................................................................................................................63

International Shipment Checklist................................................................................. 63

Quick Reference - Pickups..............................................................................................65

Overview....................................................................................................................... 67

Scheduled Pickups (Main Menu Option 1)...................................................................... 67

Letter Center.........................................................................................................................................................67

Alert Screens........................................................................................................................................................70

Unscheduled Pickups (Main Menu Option 2) .................................................................71

Non-Letter Center................................................................................................................................................71

One-Time Pickup (Main Menu Option 3) ........................................................................ 73

Pickup Summary Bar Codes ......................................................................................... 74

Completing the Pickup........................................................................................................................................75

On Demand Events (Main Menu Option 9) .....................................................................77

System Overview: How it Works................................................................................. 77

Receiving On Demand Event Messages..................................................................... 77

Accepting On Demand Events ..................................................................................... 78

Overriding an On Demand Event................................................................................. 78

Editing On Demand Events.......................................................................................... 79

On Demand Event: Pickup ........................................................................................... 80

ODS Pickup Status Menu...................................................................................................................................83

On Demand Event: Delivery........................................................................................ 83

ODS Delivery Status Menu................................................................................................................................86

On Demand Event: Assist............................................................................................ 87

ODS Assist Status Menu...................................................................................................................................88

Table of Contents

DIAD Alerts.....................................................................................................................89

ETA Alert .....................................................................................................................89

Commit Time Alert ....................................................................................................... 89

Missed Commit Alert................................................................................................... 90

Exceeded Maximum Retries Alert .............................................................................. 91

PHONE ODS (Communications Menu Option 6)........................................................ 92

ODS Alerts .................................................................................................................... 94

On Demand Events Not Complete Alert ..........................................................................................................94

Messages Pending Communication Alert .......................................................................................................94

Text Messages (Communications Menu Option 3)...........................................................96

Text Messages Overview...................................................................................................................................96

Text Only Messages ...........................................................................................................................................96

Response Required Messages..........................................................................................................................97

Service Provider Created Text Messages ........................................................................................................98

Radio Status Indicator........................................................................................................................................99

DIAD Alerts ................................................................................................................ 100

Transmission Commit Times ..................................................................................... 100

Speaker-Comm Calls (Communications Menu Option 1)...........................................101

Radio Transmitter Disable Function...........................................................................103

Print (Main Menu Option 7)........................................................................................... 104

Transmitting Data ....................................................................................................... 104

Del Link (Main Menu Option 8).....................................................................................107

Using UPS Delivery Link ...........................................................................................107

Alert Screen................................................................................................................ 108

DIAD Restart .................................................................................................................111

Exception Reporting......................................................................................................112

DIAD Drivers ............................................................................................................. 112

Non-DIAD Drivers ..................................................................................................... 112

Recording on the Paper Delivery Record.....................................................................113

Quick Reference – P.M. Routine...................................................................................114

P.M. Routine............................................................................................................... 114

Turn-In Summary Screen............................................................................................ 115

Scanning a Daily Turn-In Envelope ............................................................................ 115

Turn-In Signature Screen........................................................................................... 116

DIAD III Maintenance ............................................................................................... 117

Soft key Function Definitions ..................................................................................... 118

DIAD Keys and Functions

INTRODUCTION

How to Use the Reference Guide

This reference guide is designed to assist you in using the DIAD. It is broken into several sections, reflecting the DIAD menus. In general, the sections are arranged according to the order of events followed by a typical driver on a typical day. The events you will encounter earlier and most frequently are covered first.

The Table of Contents shows you where particular sections begin, and graphics indicate quick reference pages. These step-by-step instructions will show you how to complete a common activity.

To find information on a particular topic, you can also check the index in the back of the book.

Purpose The DIAD is used by service providers to:

• Record and store:

Ø Delivery information. Ø Pickup information. Ø Statistical information (automatically calculated).

• Send and receive On Demand messages.

• In most units, transmits tracked and exception data to the tracking system through a

radio link built into the DIAD.

About DIAD III

DIAD stands for Delivery Information Acquisition Device. The DIAD III is the third model of DIAD to be put into service. The changes in design incorporated into DIAD III are the result of many recommendations by experienced service providers. The primary features of the DIAD III are described in the following paragraphs.

DIAD Keys and Functions

Features

• The DIAD case has a contoured, hourglass shape. The carrying handle retracts when

not in use.

• The DIAD III is equipped with more data memory and a faster digital processor than

previous models.

• A small built in flashlight is provided for viewing package labels or other objects in low

light conditions. The keypad glows in the dark for easy viewing in low light conditions.

• Pressing any key activates the DIAD. The DIAD is deactivated automatically (without

loss of screen data) if no keyboard activity occurs during any 30-second interval.

• The DIAD has a 10-line, 40-character LCD display screen for the display of

information during operation.

• Display screen is backlit for easy viewing in low light conditions.

• The DIAD stylus is used to record signatures on the display screen.

• The DIAD contains a bar code scanner, which scans tracking and other bar-coded

labels.

• A small speaker is mounted in the hand rest area near the top of the unit. It signals

certain operating conditions and is also used to transfer data over the telephone.

• The DIAD III has an automatic dialing system, when transferring data over the

telephone.

• Most DIAD III units are supplied with a built-in radio for use in transmitting data to the

tracking system.

• The DIAD is powered by a rechargeable battery that provides power for 12 hours of

operation. The unit is recharged at night in the base station at the center. The service provider can exchange the battery for a fresh one during use if necessary.

DIAD Keys and Functions

Hand Rest

Handle (Recessed)

Stylus (In Holder)

Communication speaker

Display Screen

Lights

Replaceable Battery

Keypad

DIAD III

Warning Label (on back)

Safety Information

Street #

Street Name Type Dir Suf

Note:1 –

CDS N

SAFETY INFORMATION WARNING Potentially Explosive Atmospheres Most battery-powered equipment, including DIAD III, should not be used in

areas where potentially explosive atmosphere is present. If the DIAD III battery is removed in a potentially explosive atmosphere, a spark from the battery contacts could cause an explosion of fire. To avoid such an occurrence, record packages and obtain signatures at the package car.

Blasting Areas Many blasting operations use radio signals to trigger their expl osions. In the

event that a blasting operation is vulnerable to radio interference, the DIAD III radio could trigger an explosion. To avoid such an occurrence, turn off the transmitter in any areas marked as "blasting areas" or areas with notices posted instructing you to turn off cellular telephones or two-way radios.

DIAD Keys and Functions

Health Care Facilities Most medical equipment is shielded from electromagnetic interference. However,

in the event that medical equipment is not shielded, the DIAD III device could interfere with the operation of the equipment. To avoid such an occurrence, turn off the DIAD III transmitter in any health care facilities with notices posted instructing you to turn off cellular telephones or two-way radios.

DIAD KEYS AND FUNCTIONS

DIAD III has three types of keys: Alpha, Numeric, and Function keys.

121 SIR WILLIAM BLVD City PostCode Unit ASEANA 27369 1001 Consignee Room Fir

LINE TECHNOLOGY 502 5

Completed Stop = 0 Prerec Stop = 0 SplCnts IntlChk PreComm /

Edit Dup PreRec Override

Little Arrow Up

Signature

Soft Keys (5)

DIAD Keys and Functions

Cycle

Shifts function of space key between space and backspace.

Shifts control of light key between backlight and DIAD flashlight.

Shifts selection of soft key functions between bottom two lines on display screens.

Little Arrow Left

Cycle

Alpha

A through Z keys are used to record text data (such as address information or package detail).

Numeric

0 through 9 keys are used to record numeric data (such as address information or package detail).

Space/Backspace

Inserts space character when keying in

Soft Key (Five Available)

Selects highlighted option that is directly above the specific key in bottom line and next to bottom line of screen.

Space/ Backspace

Escape VoidLittle Arrow Down

data. Backspaces over previous character

when cycle key is pressed before space key.

Big Arrow Up

Enter

Stop Complete

Scan (2)

Big Arrow Down

Scan

Activates the laser bar code scanner. There is a Scan key on each side of the DIAD for ease of access.

Void

Deletes previously entered information.

Escape

Deletes data from current field, and returns to Main Menu from scheduled Pickup screen. Also allows DIAD to exit from most lists.

DIAD Keys And Functions

Lights

Pressed to turn backlight on and off. Also controls small flashlight at top underside of DIAD. To control flashlight press and release cycle key before pressing backlight key.

Signature

Displays DIAD signature screen. Pressed while in signature screen, it displays signature clarification screen.

Stop Complete

Signals DIAD that all information on the current stop has been entered and DIAD should prepare to receive data for next stop.

Big Arrow Up (Right Side)

Moves cursor to previous screen, or in lists, moves up four lines of data.

Big Arrow Down (Right Side)

Moves cursor to next screen, or in lists, moves down four lines of data.

Enter Arrow (Right Side)

Accepts key-entered data or highlighted information and stores it in the DIAD.

Little Arrow Up (Left Side)

Moves cursor up one line.

Little Arrow Down (Left Side)

Moves cursor down one line.

Little Arrow Left (Left Side)

Moves cursor left one character.

DIAD Keys And Functions

Use of Function Keys

The DIAD selects most functions and data processing operations through the use of five general selection keys (called Soft Keys because of they are used in conjunction with DIAD software). The following paragraphs describe the use of Soft Keys in DIAD operation, define the functions controlled by Soft Keys (as listed on the two bottom function lines), and provide examples of Soft Key operation as an aid in understanding their use.

Soft Key Function Selection

The five Soft Keys are identical in appearance and are used to select varying functions as they appear on the display screen above each key. The bottom two lines of the display screen designate functions associated with the specific screen. Pressing the Soft Key directly beneath a function on the screen chooses that function. The illustration on the next page shows the Soft Key selection procedure.

In that example, any of the functions listed in the bottom two rows of the Delivery Address Screen can be selected. In the picture, notice that the Delivery Address Screen appears with the upper line highlighted. As shown, the Precommunication Screen can be selected by pressing the Cycle Key to highlight the upper function select line and pressing the Soft Key ¤ that is just beneath the “PreComm” designation in the upper function line.

Similarly, to select the "Prerecord" function, simply press the Soft Key ¤ that is just beneath the “PreRec" designation in the lower function line.

Note: The "PreRec" selection described above is based on the lower line being highlighted (i.e. This is the default condition). If the upper line is highlighted, press the Cycle Key to highlight the lower function select line before pressing the Soft Key¤¤.

DIAD Keys And Functions

Daily Totals Unit Totals for Add Tot this Stop ARS XXX XXX || Special A XXXX Special 1 XXX XXX || Special B XXXX Special 2 XXX XXX || || ||

Cycle Key

Used to highlight upper and lower function lines

Street # Street Name Type Dir Suf 121 SIR WILLIAM BLVD City PostCode Unit ASEANA 27369 1001 Consignee Room Flr LINE TECHNOLOGY 502 5 Note:1 CDS N Completed Stop = 0 Prerec Stop = 0 SplCnts IntlChk PreComm / Edit Dup PreRec Ovrride

DIAD III Soft Key Function Selection Sample Procedures

Function Lines

A.M. Routine

||||||||||

QUICK REFERENCE – A.M. ROUTINE

A.M. Routine

1. After obtaining your DIAD from the base station, review the Verify Driver Information

screen. Make sure all information is correct. Edit as necessary.

Verify Driver Information

------ ------ ---------- Name: KONG, WAI ID#: 000000001 SUP GROUP: 1 Code: 06 Sched Start: 8:30 OJS: Driv/Help (D/H): D Ctr: 9999 Time: 08:15 Route: A01 Date: 05/03/99

Battery:E||||||||||F Radio

Verify Driver Information Screen

2. Verify that battery has been charged by viewing next to last line of display screen. If not,

replace with charged battery. Note: “Ctr”, “Date”, “Route”, and “Time” are display only fields. They cannot be

modified.

3. When all driver information is correct, press Big Arrow Up .

4. DIAD displays “Do You Want To Start the DIAD (Y/N)?” and “Yes” function

designation appears on bottom line. Select Soft Key ¤¤ directly beneath “Yes”. Vehicles screen will automatically display.

Note: If the DIAD is being used by a driver helper or at a customer counter, the Vehicles

screen will not be displayed. This is indicated by entering “H” for Helper or “C” for Counter in the “Driv/Help” field on the Verify Driver Information screen.

5. Key enter vehicle starting mileage. If applicable, enter trailer numbers.

Note: The “Car #” field will remain blank. Once you insert the DIAD into the DVA, the

DIAD will automatically retrieve the car number. If you do not have a DVA, manually enter the car number.

6. Press Big Up Arrow to get to Statistics Card Menu.

7. Press 2 (“Inside Building”). Record Trip 1 Start Time when actually leaving UPS property.

8. Press Big Arrow Up twice to return to the Main Menu.

9. Press 4 (“Delivery”). Enter address for your first stop.

10. Press Big Arrow Down to get to Delivery Package screen.

A.M. Routine

11. Place DIAD in DVA while vehicle is in motion.

A.M. Routine

||||||||||

Verify Driver Information Screen

The Verify Driver Information screen is used to verify information downloaded to the DIAD, such as pay code and scheduled start time. Verify or make any changes needed.

Verify Driver Information

------ ------ ---------- Name: KONG, WAI ID#: 000000001 SUP GROUP: 1 Code: 06 Sched Start: 08:30 OJS: Driv/Help (D/H): D Ctr: 9999 Date: 05/03/99 Route: A01 Time: 08:15

Battery:E||||||||||F

Battery gauge in fully charged condition

Verify Driver Information Screen

Note: “Ctr”, “Date”, “Route”, and “Time” are view only (display only). Fields are listed below in

order of cursor movement.

Verify Driver Information Screen Definitions

• Name - Driver Name: Last name, first initial.

• ID# - Driver’s Identification number.

• Sup Group – Your supervisor group number.

• Code – Pay code.

• Sched Start – Scheduled start time.

• OJS – Your supervisors initials (when you have an OJS).

• Driv/Help – Indicates whether DIAD is being used by:

D-Driver H-Helper C-UPS customer counter.

• Ctr – Center SLIC code.

• Date – Date as set by DCS computer.

• Time – Time as set by DCS computer.

• Battery – Make sure battery is fully charged.

A.M. Routine

Menu Overview

MENU OVERVIEW

DIAD III is menu driven, making it fast and easy to operate. This means you will choose an option from a menu in order to reach another screen. Now we will explore the DIAD menus in greater detail, beginning with the Main Menu.

Main Menu

The Main Menu has nine selections, which are discussed in the following paragraphs. We will start with Option 5, “Statistics”.

DIAD Main Menu V21.32_D3 [14:42]

1 2 3 Scheduled Unscheduled OneTime 4 5 6 Delivery Statistics Comm 7 8 9 Print DelLink ODS Battery:E||||||||||F Radio SplCnts IntlChk PreComm Verify StpDIAD

|||||||||

Main Menu

Current Time Display

Statistics Menu

Statistics Menu (Main Menu Option 5)

The Statistics Card Menu also has nine numbered selections. “StpDIAD” and “Verify” functions can also be selected by Soft Keys. Various options that can be selected in the Statistics Card Menu are shown below, and are discussed in the following pages.

Statistics Card [14:42] 1 2 3 BreakLunch InsideBldg OtherWork 4 5 6 Recap ReviewCols Roadcall 7 8 9 Summary TurnIn Vehicles S=StopDIAD V=Verify

Battery:E||||||||||F Radio SplCnts IntlChk PreComm Verify StpDIAD

|||||||||

Statistics Card Menu

Break/Lunch (Statistics Card Option 1)

This screen is used to record the times of your breaks and lunch.

[13:00] Break Lunch Start Finish Start Finish : : : :

: :

Break and Lunch Screen

1. From the Statistics Card Menu, press 1. Break and Lunch screen is displayed with cursor in

first empty data field. (E.g. If no data has been entered, cursor appears in “Break” “Start” field as shown below.)

2. Enter the start and/or finish time for each period. Press Enter èto accept entered data and

move to next field or cursor will move automatically to next field when a field is full.

3. Press Big Arrow Up to store entered data and return to the Statistics Card menu.

Inc.

Statistics Menu

Inside Building (Statistics Card Option 2)

This screen contains fields for entry of specific activities performed while inside the center.

Inside Building Data Entry Procedure

From the Statistics Card Menu, press 2. Inside Building screen is displayed with cursor in first empty field.

Inside Building [08:30] Start Finish Counts Srt&Ld : : DT Unload 0 LocSrt : : DT Load 0 Wash Trip 1 : : N Recovery 0 Trip 2 : : N High Value 0 Trip 3 : : N Waybill 0

Yes No

Inside Building Screen

Inside Building Data Field Definitions

• “Srt&Ld” (Sort and Load) – Enter times under “Start” and “Finish” for any package

sorting or vehicle loading activities before departure from the center in the morning.

• “LocSrt” (Local Sort) - Enter times under “Start” and “Finish” for any unloading of

vehicles at the end of the working day.

• “Trip 1”, “Trip 2”, and “Trip 3” - Enter the time you leave UPS property (under

“Start”) and the time you return to UPS property (under “Finish”) for up to three separate trips during a workday.

• “Wash” – Field has a default of no (“N”). Press soft key under “Yes” if you washed the

vehicle on the associated trip.

• “DT Unload” (Double Trip Unload) - Enter the number of packages unloaded after

each trip when the same vehicle is to be used for an additional trip.

• “DT Load” (Double Trip Load) - Enter the number of packages loaded for an

additional trip after returning from a previous trip.

• “Recovery” - Enter the number of packages unloaded at a recovery point, that are not

clerk packages or send again packages.

• “High Value” - Enter the number of packages that require additional processing during

the End-of-Day routine.

• “Waybill” - Enter the number of international shipments picked up.

Statistics Menu

Other Work (Statistics Card Option 3)

This screen is used to record other tasks performed during a workday.

Other Work [ 9:00] Center Grp Description Start Finish 8491 4 Train New 8:30 9:00 : : : :

Other Work Screen

Other Work Screen Definitions

• Center – Enter the center’s SLIC where the work is performed.

• Grp – Enter the number of the supervisory group where the work was performed.

• Description – Select the description of the work performed from the menus, or press Big

Arrow Down for additional selections.

• Start and Finish – Enter the start and finish times for each task performed. Note: Highlight cursor moves only to fields that can logically be entered. A “Finish” field, for

example, cannot be entered until a time has been entered in the associated “Start” field.

Other Work Codes 1 2 3 Physical Train Area Train Recu 4 5 6 Train Oth Optional Train New 7 8 9 Serv Aware TLA/JRD APP PCM

ττ

Other Work Codes Screen

Inc.

Statistics Menu

Other Work Screen Selections

If required description does not appear on Other Work Codes screen, press Big Arrow Down. Other Work Codes screen 2 is displayed.

A-Drvr Mrktg I-Funeral Q-Ls-unskill σσ B-Auto accid J-Comp Train R-Lunch C-Car wash K-Acct Ride S-Orientatn D-Clk-cash L-Injury T-Paid Break E-Clk-count M-Jury Duty U-Pd trav tm F-Clk-other N-Group Meet V-Dispatch G-Dr as help O-Train Insd W-Shifting H-FeederWash P-Ls-skilled X-OTHER ττ

Other Work Codes Screen 2

If required description does not appear on Other Work Codes screen 2, press Big Arrow Down Other Work Codes screen 3 is displayed.

a-Ship Audit i-Union/LP q-Future 93 σσ b-Sick j-Union time r-Future 94 c-Sl-skilled k-Safe Meet s-Future 95 d-Sl-unskill l-Hskpg t-Future 96 e-Split Shft m-AIR Shut u-Future 97 f-Trans-feed n-Other Shut v-Future 98 g-Trans-hub o-Fam Leave w-Future 99 h-Trans-w/in p-Drv Assist

Other Work Codes Screen 3

Select appropriate description by pressing associated number, capital letter, or small letter.

Statistics Menu

Recap (Statistics Card Option 4)

This screen shows work performed by the Delivery or Pickup Loop Detail unit. This is a display-only screen.

DEL A TOT TOT DR PU PU PL LS UNIT PKGS STP STP STP PKGS LT TR

---- - ---- --- --- --- ---- -- --- 1001 90 10 3 11 14 0 0

Paper Packages

Recap Screen Field Definitions

• Del Unit - Delivery or pickup unit.

P1004 30 50 20 10 100 0 0*

* Spec A= 1 Spec B= 1

Recap Screen

Special Counts

• A - Area type.

• Tot Pkgs - Total number of packages per unit.

• Tot Stp - Total number of stops per unit.

• Dr Stp - Driver release stops.

• PU Stp - Pickup stops.

• PU Pkgs - Pickup packages.

• PL LT - Pallets picked up.

• LS TR - Loose trailer packages.

• Spec A - Total number of packages delivered weighing over 70 pounds.

• Spec B - Total number of packages picked up weighing over 70 pounds.

Note:Check local guidelines for recording Special A and Special B packages. A “*” will

appear when a package has been tagged as Special A or Special B.

Note:A “P” displays to the left of a defined area that contains paper-recorded packages.

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Statistics Menu

Review C.O.D. Data (Statistics Card Option 5)

This screen allows you to view C.O.D. information by stop and by package. This is a displayonly screen.

Shipper Col Amt Check Amt Stop 333333 12.00 12.00 D4 333333 6.00 6.00 666666 9.00 9.00 ODS D ASD OP 3.00 3.00 ODS P 222222 150.00 150.00 P3 ASD S 15.00 15.00 P8 ASD U 11.00 11.00 P4

Review C.O.D. Screen

Review C.O.D. Screen Field Definitions

• Shipper—Shipper number.

• ASD S—Collection amount for an ASD at a scheduled pickup.

• ASD U—Collection amount for an ASD at an unscheduled pickup.

• ASD OP—Collection amount for an ASD at an On Demand pickup.

• Col Amt—C.O.D. amount.

• Check Amt—Check amount if recorded.

• Stop—Delivery or pickup stop number.

D = Delivery.

P = Pickup.

ODS = On Demand System Event.

Statistics Menu

Road Call (Statistics Card Option 6)

This screen is used to record road call information.

Road Call Menu [17:30]

Start : Finish : Memo Number Mechanic's Init Bkdwn Code (Ctr/Road) R

Road Center

Road Call Menu

Note: Highlight cursor moves only to fields that can logically be entered. The “Finish” field, for

example, cannot be entered until a time has been entered in the “Start” field.

Key in the appropriate data, or select soft key under “Road” or “Center” to select the Breakdown Code.

Road Call Menu Definitions

• Start—Time breakdown began.

• Finish—Time road call ended.

• Memo Number—From the automotive department breakdown memo.

• Mechanic’s Init—Mechanic’s initials.

• Bkdwn Code

C = In center. R = On road.

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Statistics Menu

Summary (Statistics Card Option 7)

The Statistics Summary screen is a display only screen, which shows information on the shipments delivered and picked up during the course of the day. Press Big Arrow Down to access two additional summary screens, which contain information on special counts and service class totals.

Delv PU Assist| DR Stops= 21

-----------------------| Net Col = 15 Stops = 123 34 | Net Cal = 1 Pkgs = 234 879 | Fur = 0 Missed= 0 0 | Prerec = 0 | Handwrit= 0 | ODSEvt= 3 4 0 | ττ

Statistics Summary Screen

Statistics Summary Screen Field Definitions

• Delv—Delivery information.

• PU—Pickup information.

• Assist—Assist information.

• Stops—Total number of stops recorded.

• Pkgs—Total number of packages recorded.

• Missed—Total number of missed delivery and pickup stops.

• ODSEvt—Total number of ODS deliveries, generic pickups, and assists.

• DR Stops—Total number of driver release stops.

• Net Col—Completed collection packages.

• Net Cal—Completed Call Tag packages.

• Fur—Fur call packages.

• Prerec—Pre-recorded (PPRS) packages.

• Handwrit—Total number of packages handwritten on the Delivery Information Record.

Press Big Arrow Down to access the Special Counts summary screen.

Statistics Menu

Special Counts Summary Screen

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Special Counts Summary Screen

Special Counts Summary Screen Definitions

• ARS—Number of Authorized Return Service packages picked up.

• Spc1—Number of CDS packages and additional information.

• Spc2—Number of phone calls to CSC to report tracking information.

• Spkr —Number of successful Speaker-Comm calls.

• RA—Number of remote area deliveries.

• PAS (Print-At-Stop Information):

Ø Stps—Print-At-Stop delivery stops. Ø Pkgs—Print-At-Stop packages. Ø Pgs—Print-At-Stop pages. Ø OMsg—Number of On Demand messages received.

• OCA Stps—On Call Air Stops

• COP—Collect on Pickup packages recorded.

• Tracked Pickup Scan

Ø Scan—Number of tracking labels origin scanned. Ø Keyd—Number of tracking labels key entered as origin.

Press Big Arrow Down to access the Service Class Totals screen.

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