m
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and
the Stylized M logo are trademarks or registered
trademarks of Motorola Trademark Holdings, LLC and
are used under license. All other trademarks are the
property of their respective owners.
© 2019 Motorola Solutions, Inc. All rights reserved.
Printed in
WM500
Remote Speaker
Microphone
PMMN4127_
User Leaflet
*MN006039A01*
MN006039A01-AC
Notice to Users (FCC and Industry
Canada)
This device complies with part 15 of the FCC
Rules and Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following conditions:
• This device may not cause harmful interference.
• This device must accept any interference
received, including interference that may
cause undesired operation.
• Changes or modifications made to this
device, not expressly approved by Motorola
Solutions, could void the authority of the user
to operate this equipment.
Supplier’s Declaration of Conformity
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola Solutions, Inc.
Address: 1303 East Algonquin Road,
Schaumburg, IL 60196-1078, U.S.A.
Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: WM500
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d), and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this
device complies with Part 15 of the FCC
Rules. This device complies with Industry
Canada licence-exempt RSS standard(s).
Operation is subject to the following
conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference
received, including interference that may
cause undesired operation.
Notice: This equipment has been tested and
found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate
radio frequency energy and, if not installed
and used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is encouraged
to try to correct the interference by one or
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced radio
or TV technician for help.
provoquer un brouillage nuisible aux
communications radio. Cependant, il est
impossible de garantir qu'il n'y aura aucune
interférence dans une installation particulière.
Si cet appareil cause une interférence
nuisible à la réception de la radio ou de la
télévision, ce qui peut être déterminé en
éteignant et en allumant l'appareil, vous êtes
encouragé à remédier à la situation en
prenant une ou plusieurs des mesures
suivantes :
• Réorienter ou déplacer l'antenne
réceptrice.
• Augmenter la distance entre l'équipement
et le récepteur.
• Brancher l'appareil dans une autre prise
sur un circuit différent de celui du récepteur.
• Consulter un revendeur ou un technicien
de radio ou de télévision chevronné pour
obtenir de l'aide.
Avis aux utilisateurs (FCC et Industrie
Canada)
Le présent appareil est conforme aux CNR
d'Industrie Canada applicables aux appareils
radio exempts de licence et à la partie 15 des
règlements de la FCC :
• Cet appareil ne doit pas causer d'inter-
férence nuisible.
• Cet appareil doit accepter toute inter-
férence reçue, y compris les interférences
pouvant entraîner un fonctionnement indésir-
able.
• Toute modification effectuée à cet appareil
sans l'autorisation explicite de Motorola Solu-
tions peut annuler l'autorisation d'utiliser cet
appareil.
RF Energy Exposure and Product
Safety Guide for Portable Two-Way
Radios
Before using this product, read the RF Energy
Exposure and Product Safety Guide that
ships with the radio which contains
instructions for safe usage and RF energy
awareness and control for compliance with
applicable standards and regulation.
Acoustic Safety
Exposure to loud noises from any source for
extended periods of time may temporarily or
permanently affect your hearing. The louder
the radio’s volume, the less time is required
before your hearing could be affected.
Hearing damage from loud noise is
sometimes undetectable at first and can have
a cumulative effect. To protect your hearing:
• Use the lowest volume necessary to do
your job.
• Turn up the volume only if you are in noisy
surroundings.
• Turn down the volume before connecting
headset or earpiece.
Déclaration de conformité du
fourmisseur
Règlement CFR 47 partie 2 section 2.1077(a)
de la FCC
Partie responsable
Nom : Motorola Solutions, Inc.
Adresse : 1303 East Algonquin Road,
Schaumburg, IL 60196-1078, U.S.A.
Numéro de téléphone : 1-800-927-2744
Déclare par les présentes que le produit :
Nom de modèle : WM500
sont conformes aux réglementations
suivantes :
Partie 15, sous-partie B, section 15.107(a),
15.107(d) et section 15.109(a) des
règlements de la FCC
• Limit the amount of time you use headsets
or earpieces at high volume.
• When using the radio without a headset or
earpiece, do not place the radio’s speaker
directly against your ear.
• If you experience hearing discomfort,
ringing in your ears, or speeches that are
muffled, you should stop listening to your
radio through your headset or earpiece,
and have your hearing checked by your
doctor.
Important Information
• Do not charge your accessory in
temperature below 0 °C (32 °F) or
above 45 °C (113 °F). Do not store
your accessory in direct sunlight or
where expected temperatures can
exceed this range such as inside a parked
car.
• Storing your fully charged accessory in
high temperature conditions may
permanently reduce the life of the internal
battery.
• Battery life may temporarily shorten in lowtemperature conditions.
Appareil numérique de Classe B
En tant que périphérique d'ordinateur
personnel, cet appareil est conforme aux
stipulations de la partie 15 des
règlements de la FCC. Cet appareil est
conforme aux CNR d'Industrie Canada
applicables aux appareils radio
exempts de licence. Son utilisation est
assujettie aux deux conditions suivantes :
1. Cet appareil ne doit pas causer
d'interférence nuisible.
2. Cet appareil doit accepter toute
interférence reçue, y compris les
interférences pouvant entraîner un
fonctionnement indésirable.
AVI S:Cet équipement a fait l'objet de tests et
a été déclaré conforme aux limites établies
pour un appareil numérique de classe B,
conformément à la section 15 des règlements
de la FCC. Ces limites sont fixées afin d'offrir
une protection suffisante contre des
interférences nuisibles dans une installation
résidentielle. Cet équipement génère, utilise
et peut émettre de l'énergie de
radiofréquence et, s'il n'est pas installé ou
utilisé conformément aux instructions, il peut
• The Remote Speaker Microphone (RSM)
should be stored between -10 °C (14 °F)
and 30 °C (86 °F) to minimize battery
permanent capacity loss.
• To prevent injury, do not disassemble,
puncture, or crush the RSM because this
action can cause the battery to shortcircuit.
• Do not expose or throw the RSM into heat
or fire.
• Do not dispose the RSM into household
waste.
• Do not fill the audio jack and USB charging
port with water. If water enters the audio
jack and/or USB charging port, remove
water by shaking the RSM. Always cover
the audio jack and USB charging port with
a dust cap when not in use.
RSM Overview Radio/Device Compatibility
12
16
15
13
14
Table 1: RSM Overview and Description
No. Description
1 Volume toggle
2 Power Indicator
3 Power button
Push-To-Talk (PTT) button (for group
4
5 Answer/End-Call button (for private call)
6 P1 Programmable button
7 Channel Down button
8 Channel Up button
9 P4 Programmable button
10 Audio/Bluetooth Indicator
11 Emergency button
12 Microphone
13 Speaker
14 Charging port
15 NFC Location
16 Audio jack
call)
• LEX Series
• SLN 1000
• TLK 100
• Other compatible non-Motorola Solutions
devices
Table 2: Compatible Parts and Accessories
Part Number Description
PMLN7560_
42009312001
4205823V01
CB000756A01 USB-C Cable (1 m)
• These accessories can be paired with a Kodiak
Broadband PTT enabled device. Currently, the
supported Kodiak feature is Operational Status
Messaging (the additional features will be added
in the future), please refer to your Kodiak User
Guide for setup instructions.
• The MAC Address is located behind the belt
clip and on top of individual box.
• Additional MAC Address labels are provided in
the individual box.
Receive-only earpiece with
translucent tube
Belt Clip
Getting Started
Before you start, fully charge the RSM. To
charge, connect the USB charging cable to
the RSM and plug it to an appropriate power
outlet.
Table 3: Charging Indicator Behavior
Power Indicator Description
Blinking red
Solid green Battery is fully charged
Blinking green More than 90% charged
Rapid blinking
a. Charge the RSM immediately to prevent flat-
battery condition.
a
Solid red Battery is charging
red
Battery is low
Charging error
When RSM is not charging, read the following
table to understand the indication.
Table 4: Battery Indication
Power
Indication
Rapid blinking
red
Blinking red Battery level is low
a
Off
a. Press the Power button to get the status.
Description
Battery level is critically
low
Battery is medium or high
Read the following table to understand the
audio and Bluetooth status indication.
Table 5: Audio and Bluetooth Status
Audio/
Bluetooth
Indication
Blinking in blue Enter pairing
Solid blue Disconnected
Double blinking
blue (Once)
Solid red Mic muted
Blinking in red Voice prompt/Tone mute
Blinking in green Receiving incoming call
Description
Connected
Short press the Power button to determine the
details status of the RSM.
Table 6: Status Indication
Indicator Status Description
Audio/
Bluetooth
Power
Double-blinking
blue
Double blinking
green
Double-blinking
amber
Connected
Battery level
is high
Battery level
is medium
Table 7: WM500 RSM Button Operations
Button State Short Press Long Press (>1.5 s) Very Long Press (>3s)
Power
PTT
Power+PTT Off N/A N/A
Power+Call
button
Call Button
Vol ume+
Pairing the RSM through Bluetooth
1. While RSM is power off, press and hold the
Power button until you hear “Power On”
followed by “Searching for Host”, and the blue
LED blinks.
2. From the compatible device, search and
select “WM500” from the Bluetooth list.
3. Once the devices are paired successfully, a
tone is played.
4. A voice prompt from the RSM indicates that
the device is “Connected”.
5. For iPhone, choose RSM from the Bluetooth
list and pair again for second time.
Pairing the RSM through NFC
1. While RSM is power off, press and hold the
Power button until you hear “Power On”
followed by “Searching for Host”, and the blue
LED blinks.
2. Align the NFC locations on both the RSM and
the compatibles devices.
3. Check the compatible device for indication of
successful pairing.
Off N/A Power On Enter pairing
On RSM turns on N/A Power off
Connected PTT for Kodiak Group Call
Not connected Kodiak pairing N/A N/A
On N/A N/A Enter/Exit Dark Mode
Not connected Switches language N/A N/A
Incoming call Answer call Reject call N/A
On call Mic Mute End call N/A
Connected
Voice prompt/
Tone muted
Volume increase by
one step
Unmute voice prompt/Tone
Unpairing the RSM
1. While RSM is power off, press and hold the
Power button and PTT buttons.
2. The blue LED blinks and a voice prompt from
the RSM indicates that the paired device is
“Cleared”.
Power on and clear
Volume ramp up
PDL
Table 7: WM500 RSM Button Operations (Continued)
Button State Short Press Long Press (>1.5 s) Very Long Press (>3s)
Connected
Volume-
Service and Warranty
Other than the clip, the RSM is not repairable.
The RSM is covered under the standard Motorola
Solutions one-year limited warranty.
Voice Prompt/
Tone unmuted
at minimum
volume
Decrease volume by
one step
Volume ramp down
Mute voice prompt/Tone
Warranty Exclusion
Motorola Solutions does not warrant the
installation, maintenance or service of the
Product, accessories, batteries or parts. Motorola
Solutions will not be responsible in any way for
problems or damage caused by any ancillary
equipment or peripherals (specific examples
include, but are not limited to: batteries, chargers,
adapters, and power supplies) not furnished or
manufactured by Motorola Solutions which is
attached to or used in connection with the
Product. When the Product is used in conjunction
with ancillary or peripheral equipment not
supplied by Motorola Solutions, Motorola
Solutions does not warrant the operation of the
Product/peripheral combination and Motorola
Solutions will not honor any warranty claim where
the Product is used in such a combination and it
is determined by Motorola Solutions that there is
no fault with the Product. Upon open or dismantle
the Product, warranty is immediately voided.
Motorola Solutions specifically disclaim any
responsibility for any damage in any way caused
by improper installation by un-authorized
personnel.
Open Source Software Legal Notices
This product contains Open Source Software. For
information regarding licenses,
acknowledgments, required copyright notices,
and other usage terms, visit http://
businessonline.motorolasolutions.com.
Go to Resource Center > Product Information >
Manual > Accessories > Remote Speaker
Microphones
Recommended Wearing Position
Note: For better performance, wear the RSM
and the device on the same side.
Refer to the Best Practices for Motorola
Solutions’ Law Enforcement RSM at:
https://www.youtube.com/watch?v=82OvxqI0Vco
FCC ID: AZ489FT6023
IC: 109U-89FT6023
NOTES