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89FT5877
User Manual
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Motorola 89FT5877 User Manual

Mobile Release 17.0
MTP8500Ex Feature User Guide
OCTOBER 2018
©
2018 Motorola Solutions, Inc. All rights reserved
*MN002033A01*
MN002033A01-AG (en-US)
MN002033A01-AG (en-US)

Contents

Contents
List of Figures............................................................................................................13
List of Tables............................................................................................................. 14
Declaration of Conformity........................................................................................ 15
Safety Information.....................................................................................................16
Notice to Users (FCC and Industry Canada)...........................................................17
Copyrights................................................................................................................. 18
General Information.................................................................................................. 19
1.1 Icon Conventions................................................................................................................... 19
1.2 Using this Guide.................................................................................................................... 19
1.3 Feature and Service Availability............................................................................................ 19
Getting Started.......................................................................................................... 20
2.1 Product Technical Information............................................................................................... 20
2.2 Before Power On................................................................................................................... 21
2.2.1 Attaching the Antenna..............................................................................................21
2.2.2 Installing the SIM Card.............................................................................................21
2.2.3 MicroSD Card.......................................................................................................... 25
2.2.3.1 Installing the MicroSD Card....................................................................... 26
2.2.4 Installing the Battery................................................................................................ 28
2.2.5 Removing the Battery.............................................................................................. 29
2.2.6 Charging the Battery................................................................................................ 30
2.2.7 Battery Charging Indications....................................................................................30
2.2.8 Low Battery Indication..............................................................................................31
2.3 Controls and Indicators..........................................................................................................32
2.4 Display................................................................................................................................... 35
2.4.1 Configurable Idle Screen......................................................................................... 36
2.5 Status Icons........................................................................................................................... 36
2.6 Powering On the Radio..........................................................................................................41
2.7 PIN Code Authentication....................................................................................................... 41
2.7.1 Unlocking Your Radio.............................................................................................. 41
2.7.2 Unblocking Your Radio............................................................................................ 41
2.8 Locking or Unlocking the Keys or Buttons............................................................................. 41
2.9 Holding Your Radio................................................................................................................42
2.10 High or Low Audio Toggle................................................................................................... 42
2.10.1 Using High Audio................................................................................................... 43
2.10.2 Using Low Audio.................................................................................................... 43
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MN002033A01-AG (en-US)
Contents
2.11 During a Call........................................................................................................................ 43
2.12 Entering TMO or DMO Mode...............................................................................................43
2.13 Selecting Talkgroups........................................................................................................... 44
2.13.1 Talkgroup Icons Selection
2.14 Using Timed Talkgroup Change.......................................................................................... 45
2.15 One-Touch Buttons..............................................................................................................46
......................................................................................44
Modes.........................................................................................................................50
3.1 Trunked Mode Operation.......................................................................................................50
3.1.1 Entering TMO Mode.................................................................................................50
3.1.2 Making Group Calls in TMO.....................................................................................50
3.1.3 Receiving Group Calls in Idle...................................................................................51
3.1.4 Receiving Group Calls during Ongoing Group Calls................................................51
3.1.5 Dynamic Group Number Assignment (DGNA).........................................................51
3.1.5.1 DGNA Reception........................................................................................51
3.1.5.2 DGNA Auto Select Group.......................................................................... 52
3.1.5.3 DGNA Auto Reselect Group...................................................................... 52
3.1.5.4 Viewing DGNA Talkgroups........................................................................ 52
3.1.6 Broadcast Call..........................................................................................................52
3.1.6.1 Broadcast Calls Initiated by Users............................................................. 52
3.1.6.2 Initializing Broadcast Calls......................................................................... 53
3.1.7 Phone and Private Automatic Branch Exchange (PABX) Calls............................... 53
3.1.8 Assistance Call........................................................................................................ 53
3.1.9 Call Modification.......................................................................................................53
3.2 Local Site Trunking................................................................................................................ 54
3.2.1 Entering Local Site Trunking....................................................................................54
3.2.2 Exiting Local Site Trunking...................................................................................... 54
3.3 Direct Mode Operation...........................................................................................................55
3.3.1 Entering DMO Mode................................................................................................ 55
3.3.2 Making Group Calls in DMO.................................................................................... 55
3.3.3 Receiving Group Calls in Idle...................................................................................55
3.3.4 Selecting DMO Communications Options................................................................56
3.3.5 Private Call With Presence Check........................................................................... 56
3.3.6 DMO Private Priority Call......................................................................................... 56
3.3.7 Talkgroup for Individual Calls...................................................................................57
3.3.8 Network Monitor.......................................................................................................57
3.3.8.1 Enabling Network Monitor.......................................................................... 57
3.3.9 Communication through Repeaters......................................................................... 58
3.3.10 Communication through Gateways........................................................................58
3.3.11 Gateway and Repeater Synchronization............................................................... 59
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Contents
3.4 Transmit Inhibit Mode............................................................................................................ 59
3.5 Emergency Operations.......................................................................................................... 60
3.5.1 Emergency Alarm.................................................................................................... 60
3.5.2 Emergency Group Call.............................................................................................61
3.5.2.1 Making Emergency Group Calls
3.5.2.2 Receiving Emergency Group Calls............................................................ 61
3.5.3 Non-Tactical Emergency..........................................................................................62
3.5.4 Emergency Individual Calls (Private or MSISDN)....................................................62
3.5.5 Emergency SDS Status........................................................................................... 62
3.5.6 Emergency Hot Microphone.................................................................................... 62
3.5.7 Alternating Hot Microphone..................................................................................... 62
3.5.8 Silent Emergency Mode...........................................................................................63
3.5.9 Invisible Emergency.................................................................................................64
3.5.10 Emergency Alert.................................................................................................... 64
3.5.11 Emergency Mode by Dialing.................................................................................. 64
3.5.12 Disaster Alert......................................................................................................... 65
3.5.12.1 Initializing Disaster Alert Calls..................................................................65
3.5.13 Exiting Emergency Operations.............................................................................. 65
3.6 Repeater Mode...................................................................................................................... 65
3.6.1 Setting Monitor Option............................................................................................. 66
3.6.2 Encryption in the Repeater Mode............................................................................ 66
................................................................ 61
Main Menu..................................................................................................................68
4.1 Scrolling through the Menu....................................................................................................68
4.2 Menu Icons............................................................................................................................ 68
4.3 Messages.............................................................................................................................. 69
4.3.1 New Message.......................................................................................................... 70
4.3.1.1 Sending Messages to Private/Phone......................................................... 70
4.3.1.2 Sending Messages to Groups....................................................................70
4.3.1.3 Sending Store and Forward Messages......................................................70
4.3.1.4 Delivery Report.......................................................................................... 71
4.3.2 Inbox........................................................................................................................ 72
4.3.2.1 Entering the Inbox...................................................................................... 73
4.3.2.2 Receiving New Messages..........................................................................73
4.3.2.3 Using Submenus in the Inbox and the Outbox...........................................73
4.3.2.4 Embedded Number.................................................................................... 74
4.3.2.5 Storing Numbers from Messages...............................................................74
4.3.2.6 Calling Numbers in Messages................................................................... 74
4.3.2.7 Making Group Calls on the Talkgroup of the Message Sender................. 75
4.3.2.8 Immediate Message...................................................................................75
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Contents
4.3.3 Outbox..................................................................................................................... 75
4.3.4 Call-Out (CO) Box....................................................................................................76
4.3.4.1 Call-Out Icons............................................................................................ 76
4.3.5 Radio Messenging System (RMS) Box....................................................................76
4.3.6 Wireless Application Protocol (WAP) Box
4.3.7 Templates................................................................................................................ 76
4.3.7.1 Sending User-Defined Templates.............................................................. 77
4.3.7.2 Managing User-Defined Templates........................................................... 77
4.3.8 Predefined Templates..............................................................................................77
4.3.8.1 Viewing Predefined Templates.................................................................. 77
4.3.8.2 Sending Predefined Templates..................................................................77
4.3.9 Status Messages..................................................................................................... 78
4.3.9.1 Viewing a Status Message Number........................................................... 78
4.3.9.2 Sending Status Messages......................................................................... 78
4.3.9.3 Targeted Status Messages........................................................................ 78
4.3.10 Sending an RMS Status.........................................................................................79
4.3.11 Additional Address................................................................................................. 79
4.3.11.1 Enabling or Disabling Additional Address................................................ 80
4.3.11.2 Selecting Additional Address................................................................... 80
4.3.11.3 Viewing Additional Address......................................................................80
4.3.11.4 Entering New Additional Address.............................................................80
4.3.11.5 Editing Additional Address....................................................................... 81
4.3.11.6 Deleting Additional Address..................................................................... 81
4.3.12 Call-Out Availability................................................................................................81
4.3.12.1 Setting Call-Out Availability......................................................................81
4.4 Contacts.................................................................................................................................82
4.4.1 Creating Contacts.................................................................................................... 82
4.4.2 Editing Contacts.......................................................................................................83
4.4.3 Deleting Numbers.................................................................................................... 83
4.4.4 Deleting Contacts.....................................................................................................83
4.4.5 Checking Capacity................................................................................................... 84
4.4.6 Dialing through the Contact List...............................................................................84
4.5 Pictures..................................................................................................................................84
4.5.1 Starting the Picture Browser.................................................................................... 84
4.5.2 Navigation in the Picture Browser............................................................................85
4.5.3 Zoom Levels............................................................................................................ 86
4.5.4 Adding/Editing Comments to Pictures..................................................................... 86
4.5.5 Sending Pictures via Bluetooth from the Picture Browser....................................... 87
4.6 Bluetooth................................................................................................................................87
................................................................76
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Contents
4.6.1 Bluetooth Settings....................................................................................................87
4.6.1.1 Configuring Bluetooth Settings...................................................................87
4.6.2 Enabling and Disabling Bluetooth............................................................................ 88
4.6.3 Pairing Bluetooth Devices with Your Radio.............................................................
4.6.4 Devices.................................................................................................................... 89
4.6.4.1 Connecting or Disconnecting Devices....................................................... 89
4.6.4.2 Managing Devices......................................................................................89
4.6.5 My Received Files....................................................................................................90
4.6.5.1 Receiving Files through Bluetooth............................................................. 90
4.6.5.2 Sending Files through Bluetooth from My Received Files......................... 90
4.6.5.3 Viewing Received Files.............................................................................. 91
4.6.5.4 Managing Received Files...........................................................................91
4.6.6 Disconnecting All Devices........................................................................................91
4.6.7 Setting Indoor Location............................................................................................ 92
4.6.7.1 Viewing Detected Beacon.......................................................................... 92
4.6.8 Connecting Firearms Devices..................................................................................92
4.7 Browser..................................................................................................................................93
4.8 Man Down..............................................................................................................................93
4.8.1 Setting Man Down....................................................................................................93
4.9 Security..................................................................................................................................93
4.9.1 PIN Protect...............................................................................................................94
4.9.1.1 Protecting the Radio with a PIN Code........................................................94
4.9.1.2 Changing PIN Codes................................................................................. 94
4.9.2 Setting Keypad Lock................................................................................................ 94
4.9.2.1 Keypad Lock Notification............................................................................94
4.9.2.2 Setting Automatic Keylock Delay............................................................... 95
4.9.2.3 Setting Keylock on Startup.........................................................................95
4.9.3 Air Encryption...........................................................................................................95
4.9.3.1 Viewing Air Encryption State......................................................................95
4.9.3.2 Deleting User Keys.................................................................................... 96
4.9.4 K Validity.................................................................................................................. 96
4.9.4.1 Verifying K Validity..................................................................................... 96
4.9.5 SCK (Air Interface Encryption Class 2)....................................................................96
4.9.5.1 TMO SCK...................................................................................................96
4.9.5.2 DMO SCK.................................................................................................. 97
4.9.5.3 Changing DMO SCK.................................................................................. 97
4.9.6 Covert Mode............................................................................................................ 98
4.9.6.1 Activating Covert Mode.............................................................................. 98
4.9.7 Remote Control........................................................................................................98
88
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Contents
4.9.7.1 Status Remote Control...............................................................................98
4.9.7.2 SDS Remote Control..................................................................................99
4.9.7.3 Setting Remote Control..............................................................................99
4.10 Setup................................................................................................................................... 99
4.10.1 Ring Style
4.10.1.1 Setting Ring Style...................................................................................100
4.10.2 Set Volume.......................................................................................................... 100
4.10.2.1 Setting Volume.......................................................................................100
4.10.3 Language............................................................................................................. 101
4.10.3.1 Setting Language................................................................................... 101
4.10.4 Data Setup........................................................................................................... 101
4.10.4.1 Setting Data Function.............................................................................101
4.10.5 Audio....................................................................................................................101
4.10.5.1 Audio Profiles......................................................................................... 102
4.10.5.2 Howling Suppression............................................................................. 102
4.10.5.3 Audio Toggle.......................................................................................... 103
4.10.5.4 Volume Adjustment Mode...................................................................... 103
4.10.6 Tones................................................................................................................... 103
4.10.6.1 Keypad Tone..........................................................................................104
4.10.6.2 All Tones................................................................................................ 104
4.10.6.3 Talk Permit............................................................................................. 104
4.10.6.4 Clear to Send......................................................................................... 105
4.10.6.5 Periodic Alert..........................................................................................105
4.10.6.6 D-PTT Tones..........................................................................................105
4.10.7 Display................................................................................................................. 106
4.10.7.1 Setting Font Level.................................................................................. 106
4.10.7.2 Setting Large Idle Font...........................................................................106
4.10.7.3 Setting Screen Saver............................................................................. 106
4.10.7.4 Setting Backlight.................................................................................... 107
4.10.7.5 Setting Brightness.................................................................................. 107
4.10.7.6 Setting LCD Off...................................................................................... 107
4.10.7.7 Setting Wallpaper...................................................................................108
4.10.8 Time and Date..................................................................................................... 108
4.10.8.1 Setting Time and Date on the Display....................................................108
4.10.8.2 Setting the Time Format.........................................................................108
4.10.8.3 Setting the Time Manually......................................................................109
4.10.8.4 Setting the Date Format......................................................................... 109
4.10.8.5 Setting the Date Manually...................................................................... 109
4.10.8.6 Setting Time Offset................................................................................ 110
.............................................................................................................100
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Contents
4.10.8.7 Setting Automatic Updates for the Time and Date ................................110
4.10.9 Energy Economy..................................................................................................110
4.10.9.1 Enabling or Disabling Energy Economy.................................................110
4.10.9.2 Viewing the Energy Economy Status
4.10.10 Transmission Power Class................................................................................ 111
4.10.10.1 Selecting RF Power............................................................................. 111
4.10.11 Accessory (Accry) Setup....................................................................................111
4.10.11.1 Selecting CORE/Other/Secondary Accessories.................................. 111
4.10.12 Book On............................................................................................................. 112
4.10.12.1 Editing Book On Settings..................................................................... 112
4.10.13 Rotary Knob....................................................................................................... 112
4.10.13.1 Setting Rotary Knob Mode................................................................... 112
4.10.13.2 Setting Rotary Lock..............................................................................113
4.10.13.3 Setting In Keypad Lock........................................................................ 113
4.10.13.4 Setting Rotary Knob Wrap Around.......................................................113
4.10.13.5 Setting Rotary Knob Scroll Range....................................................... 114
4.10.13.6 Setting Rotary Knob Talkgroup Selection............................................ 114
4.10.13.7 Setting Rotary Knob Function Keys..................................................... 114
4.10.14 Default Setting................................................................................................... 115
4.10.14.1 Selecting Default Setting......................................................................115
4.11 Group Setup...................................................................................................................... 115
4.11.1 Setting Operations Parameters............................................................................115
4.11.1.1 Standard Home Group........................................................................... 116
4.11.2 Scan.....................................................................................................................116
4.11.2.1 Activating Talkgroup Scanning...............................................................116
4.11.2.2 Setting Talkgroups in the Active Scan List.............................................116
4.11.2.3 Setting Scan Lists.................................................................................. 117
4.11.2.4 Deleting Talkgroups from Scan Lists..................................................... 117
4.11.3 My Groups........................................................................................................... 117
4.11.3.1 Adding Favorite Folders......................................................................... 117
4.11.3.2 Adding Talkgroups to Favorite Folders.................................................. 117
4.11.3.3 Editing My Folder List.............................................................................118
4.11.3.4 Deleting Talkgroup from Favorite Folders..............................................118
4.12 Individual Setup................................................................................................................. 118
4.12.1 Trunked Mode......................................................................................................118
4.12.1.1 Enabling or Disabling Call Waiting......................................................... 118
4.12.1.2 Setting Call Forwarding..........................................................................119
4.13 Favorites............................................................................................................................ 119
4.13.1 Adding Folders to Favorites................................................................................. 119
..................................................... 110
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Contents
4.13.2 Adding Contact Numbers to Favorites................................................................. 119
4.13.3 Making Private Calls to Favorite Contact Numbers............................................. 120
4.13.4 Adding Talkgroups to Favorites
4.13.5 Managing Folders in Favorites.............................................................................120
4.13.6 Deleting Folders in Favorites............................................................................... 121
4.13.7 Deleting Items from Favorites Folder...................................................................121
4.13.8 Deleting All Items from Favorite Folders..............................................................121
4.14 My Info............................................................................................................................... 122
4.14.1 Viewing and Modifying Personal Information.......................................................122
4.14.2 Formatting the MicroSD Card.............................................................................. 122
4.15 Recent Calls...................................................................................................................... 123
4.15.1 Viewing Recent Calls........................................................................................... 123
4.15.2 Calling from Recent Calls.................................................................................... 123
4.15.3 Storing Recent Calls to Contacts......................................................................... 124
4.15.4 Deleting Recent Calls.......................................................................................... 124
4.16 Radio User Identity (RUI)...................................................................................................125
4.16.1 Logging On.......................................................................................................... 125
4.16.2 Logging Off.......................................................................................................... 125
4.17 Networks............................................................................................................................125
4.17.1 Selecting Network Operation Mode..................................................................... 125
4.17.2 Network Select.....................................................................................................126
4.17.2.1 Selecting Your Network..........................................................................126
4.17.2.2 Using Select Net Registration................................................................ 126
4.17.2.3 Using Any Network Registration............................................................ 126
4.17.3 Talkgroup Network Select....................................................................................127
4.17.3.1 Selecting Your Talkgroup Network.........................................................127
4.17.3.2 Using Select TG Net Registration.......................................................... 127
4.17.3.3 Using Prefer TG Net Registration.......................................................... 127
4.17.3.4 Using Any TG Net Registration.............................................................. 127
4.18 Location............................................................................................................................. 128
4.18.1 Enabling GNSS....................................................................................................128
4.18.2 Viewing Your Position.......................................................................................... 128
4.18.3 Viewing Testpage................................................................................................ 128
4.18.4 Changing GNSS Accuracy...................................................................................129
4.18.5 Backlog................................................................................................................ 129
4.18.5.1 Enabling or Disabling Backlog............................................................... 129
4.18.5.2 Viewing Backlog Reports....................................................................... 129
4.18.5.3 Deleting All Backlog Reports..................................................................129
4.19 Packet Data....................................................................................................................... 130
........................................................................... 120
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MN002033A01-AG (en-US)
Contents
4.19.1 Viewing Data Statistics........................................................................................ 130
4.19.2 Viewing Encryption Status................................................................................... 130
4.20 Crypto Menu...................................................................................................................... 131
4.20.1 Enabling or Disabling SIM Card End-to-End Encryption......................................
4.20.2 Setting Clear Call Alarm.......................................................................................131
4.20.3 Updating Encryption Keys....................................................................................132
4.20.4 Viewing OPTA......................................................................................................132
4.20.5 Setting OPTA Filter.............................................................................................. 132
4.20.6 Starting Crypto Registration.................................................................................132
4.20.7 Setting DMO Encryption Mode............................................................................ 133
131
Features................................................................................................................... 134
5.1 Ambience Listening (AL) Call.............................................................................................. 134
5.2 Bluetooth..............................................................................................................................134
5.2.1 Bluetooth Interactions............................................................................................ 135
5.2.2 Discoverable Mode................................................................................................ 135
5.2.3 Add Bluetooth Devices...........................................................................................135
5.2.4 Bluetooth Smart Proximity Pairing......................................................................... 136
5.2.5 Bluetooth Sensor Data...........................................................................................136
5.3 Buffer Full Overwrite Policy................................................................................................. 136
5.4 Call-Out................................................................................................................................137
5.4.1 Types of Call-Out Alerts.........................................................................................137
5.4.2 Call-Out Modes Interaction.................................................................................... 138
5.4.3 Call-Out Service Phases........................................................................................138
5.5 Collaborative Messaging..................................................................................................... 139
5.6 Dialing through Soft Numeric Keypad..................................................................................139
5.7 DTMF Overdial.................................................................................................................... 139
5.8 Global Navigation Satellite System (GNSS) Location Service............................................ 139
5.8.1 Enhance GNSS Performance................................................................................ 141
5.8.2 Location Report Backlog........................................................................................141
5.8.3 GNSS Icon............................................................................................................. 141
5.8.4 Different Location Displays.................................................................................... 142
5.8.5 GNSS Accuracy..................................................................................................... 142
5.9 Home Display Text Message...............................................................................................143
5.10 MS-ISDN............................................................................................................................143
5.11 Private Call........................................................................................................................ 143
5.11.1 Making Private Calls............................................................................................ 143
5.12 Phone and Private Automatic Branch Exchange (PABX) Calls.........................................144
5.12.1 Making Phone or PABX Calls.............................................................................. 144
5.13 Phone/PABX Speed Dial................................................................................................... 144
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5.13.1 Using the Phone/PABX Speed Dial..................................................................... 144
5.14 Radio Messaging System (RMS).......................................................................................144
5.14.1 RMS Icons........................................................................................................... 145
5.15 Radio User Assignment (RUA) and Radio User Identity (RUI)..........................................
5.16 Shadow Groups (Address Bundle).................................................................................... 146
5.17 SIM Card End-to-End Encryption...................................................................................... 146
5.18 Short Number Dial............................................................................................................. 147
5.19 Talkgroup Dialing by Index................................................................................................ 147
5.19.1 Viewing the Talkgroup Speed Number................................................................ 147
5.20 Terminal Permanent Disable............................................................................................. 148
5.21 Terminal Temporary Disable or Enable............................................................................. 148
5.22 Writing Text........................................................................................................................148
5.22.1 Selecting Text Entry Modes................................................................................. 148
5.22.2 Text Entry Icons................................................................................................... 149
5.22.3 Keys Usage..........................................................................................................150
5.23 Wireless Application Protocol (WAP).................................................................................151
5.23.1 WAP Browser.......................................................................................................151
5.23.2 Entering the Browser........................................................................................... 152
5.23.3 Entering Browser Menu Panes............................................................................ 152
5.23.4 Tips for Browsing................................................................................................. 152
5.23.4.1 Creating Bookmarks through the Navigate Pane...................................152
5.23.4.2 Creating Bookmarks through the Bookmarks Pane............................... 152
5.23.4.3 Using Bookmarks................................................................................... 153
5.23.4.4 Saving Pages......................................................................................... 153
5.23.4.5 Selecting Saved Pages.......................................................................... 153
5.23.5 Disabled Packet Data Service............................................................................. 153
5.23.6 Disabled Browser Entry....................................................................................... 154
5.23.7 Browser Keys Usage........................................................................................... 154
5.23.8 Browser Menu Panes Overview...........................................................................155
5.23.9 Navigate Pane..................................................................................................... 155
5.23.10 Advanced........................................................................................................... 156
5.23.11 Bookmarks Pane................................................................................................157
5.23.11.1 Working with the Options Pane for Selected Bookmarks.....................157
5.23.11.2 Working with the Saved Pages Folder................................................. 157
5.23.12 History Pane...................................................................................................... 158
5.23.12.1 Navigating to Recently Visited URLs................................................... 158
5.23.13 Tools Pane.........................................................................................................158
5.23.14 Options Pane..................................................................................................... 158
5.23.15 Text Input Pane..................................................................................................158
145
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5.23.16 WAP Push..........................................................................................................159
5.23.16.1 New WAP Messages........................................................................... 159
5.23.16.2 Viewing WAP Messages...................................................................... 160
Appendix A: Tones..................................................................................................161
Appendix B: LED Indications
Appendix C: Troubleshooting................................................................................164
Appendix D: Maintenance...................................................................................... 168
D.1 Storage................................................................................................................................168
D.2 Extending Battery Life......................................................................................................... 168
D.3 Battery Charging Temperature............................................................................................168
D.4 Additional Battery Warnings/Cautions.................................................................................168
D.5 Looking after Your Radio.................................................................................................... 169
D.5.1 Washing the Radio................................................................................................ 169
.................................................................................163
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MN002033A01-AG (en-US)

List of Figures

List of Figures
Figure 1: Charger Mode Screen............................................................................................................. 31
Figure 2: Default Home Screen with Icons............................................................................................. 35
Figure 3: Trunked Mode Operation........................................................................................................ 50
Figure 4: Direct Mode Operation
Figure 5: Communication through Repeaters.........................................................................................58
Figure 6: Communication through Gateways......................................................................................... 58
Figure 7: Repeater Mode Operation.......................................................................................................66
Figure 8: Call-Out Message..................................................................................................................137
............................................................................................................ 55
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MN002033A01-AG (en-US)

List of Tables

List of Tables
Table 1: Special Notations......................................................................................................................19
Table 2: Product Technical Information..................................................................................................20
Table 3: Battery Icons.............................................................................................................................31
Table 4: Controls and Indicators.............................................................................................................32
Table 5: Display
Table 6: Colors of the Soft Key Area...................................................................................................... 35
Table 7: Status Icons..............................................................................................................................36
Table 8: During the Call..........................................................................................................................43
Table 9: Talkgroup Icons........................................................................................................................ 44
Table 10: One-Touch Button Features .................................................................................................. 46
Table 11: Emergency Operation Dependencies.....................................................................................64
Table 12: Menu Icons............................................................................................................................. 68
Table 13: Inbox Icons............................................................................................................................. 72
Table 14: Outbox Icons.......................................................................................................................... 75
Table 15: Call-Out Icons.........................................................................................................................76
Table 16: Contact Types........................................................................................................................ 82
Table 17: Navigation in the Multi-Picture View....................................................................................... 85
Table 18: Navigation in the Full Screen View.........................................................................................85
Table 19: Different Location Displays...................................................................................................142
Table 20: RMS Icons............................................................................................................................ 145
Table 21: Radios Interactions...............................................................................................................146
Table 22: Text Entry Screen Icons....................................................................................................... 149
Table 23: Text Entry Screen Icons....................................................................................................... 149
Table 24: Keys Usage.......................................................................................................................... 150
Table 25: Other Keys............................................................................................................................150
Table 26: Browser Keys Interactions....................................................................................................154
Table 27: Browser Menu Panes........................................................................................................... 155
Table 28: Additional Menu Panes.........................................................................................................155
Table 29: Browser Text Input Icons......................................................................................................159
Table 30: Radio Tones......................................................................................................................... 161
Table 31: LED Status Indications......................................................................................................... 163
Table 32: Battery Charging LED Indications........................................................................................ 163
Table 33: Displayed Messages............................................................................................................ 164
......................................................................................................................................35
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MN002033A01-AG (en-US)

Declaration of Conformity

Declaration of Conformity
This declaration is applicable to your radio only if your radio is labeled with the FCC logo shown below.
Declaration of Conformity
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party
Name: Motorola Solutions, Inc.
Address: 1303 East Algonquin Road, Schaumburg, IL 60196-1078, U.S.A.
Phone Number: 1-800-927-2744
Hereby declares that the product:
Model Name: MTP8500Ex
conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a), 15.107(d), and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the follow­ing two conditions:
1 This device may not cause harmful interference, and
2 This device must accept any interference received, including interference that may cause unde-
sired operation.
NOTICE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules and Industry Canada license-ex­empt RSS standard. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the in­structions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the re­ceiver is connected.
• Consult the dealer or an experienced radio or TV technician for help.
15
MN002033A01-AG (en-US)

Safety Information

Safety Information
RF Energy Exposure and Product Safety Guide for Portable Two-Way Radios
ATTENTION!
This radio is restricted to Occupational use only. Before using the radio, read the RF Energy
Exposure and Product Safety Guide for Portable Two-Way Radios which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations.
For a list of Motorola Solutions-approved antennas, batteries, and other accessories, visit the following website:
http://www.motorolasolutions.com
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
This radio transmitter has been approved by Industry Canada to operate with Motorola Solutions­approved antenna with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.
16
MN002033A01-AG (en-US)

Notice to Users (FCC and Industry Canada)

Notice to Users (FCC and Industry Canada)
This device complies with Part 15 of the FCC rules and Industry Canada's license-exempt RSS's per the following conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications made to this device, not expressly approved by Motorola Solutions, could
• void the authority of the user to operate this equipment.
17
MN002033A01-AG (en-US)

Copyrights

Copyrights
The Motorola Solutions products described in this document may include copyrighted Motorola Solutions computer programs. Laws in the United States and other countries preserve for Motorola Solutions certain exclusive rights for copyrighted computer programs. Accordingly, any copyrighted Motorola Solutions computer programs contained in the Motorola Solutions products described in this document may not be copied or reproduced in any manner without the express written permission of Motorola Solutions.
©
2018 Motorola Solutions, Inc. All Rights Reserved
No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission of Motorola Solutions, Inc.
Furthermore, the purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be applicable to or licensed for use on a specific system, or may be dependent upon the characteristics of a specific subscriber unit or configuration of certain parameters. Please refer to your Motorola Solutions contact for further information.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners.
European Union (EU) Waste of Electrical and Electronic Equipment (WEEE) directive
The European Union's WEEE directive requires that products sold into EU countries must have
the crossed out trash bin label on the product (or the package in some cases).
As defined by the WEEE directive, this cross-out trash bin label means that customers and end-users in EU countries should not dispose of electronic and electrical equipment or accessories in household waste.
Customers or end-users in EU countries should contact their local equipment supplier representative or service centre for information about the waste collection system in their country.
18
MN002033A01-AG (en-US)

General Information

General Information
1.1

Icon Conventions

The documentation set is designed to give the reader more visual clues. The following graphic icons are used throughout the documentation set.
DANGER: The signal word DANGER with the associated safety icon implies information that, if disregarded, will result in death or serious injury.
WARNING: The signal word WARNING with the associated safety icon implies information that, if disregarded, could result in death or serious injury, or serious product damage.
CAUTION: The signal word CAUTION with the associated safety icon implies information that, if disregarded, may result in minor or moderate injury, or serious product damage.
CAUTION: The signal word CAUTION may be used without the safety icon to state potential damage or injury that is not related to the product.
IMPORTANT: IMPORTANT statements contain information that is crucial to the discussion at hand, but is not CAUTION or WARNING. There is no warning level associated with the IMPORTANT statement.
NOTICE: NOTICE contains information more important than the surrounding text, such as exceptions or preconditions. They also refer the reader elsewhere for additional information, remind the reader how to complete an action (when it is not part of the current procedure, for instance), or tell the reader where something is on the screen. There is no warning level associated with a notice.
1.2

Using this Guide

The following special notations are used throughout the text to highlight certain information or items:
Table 1: Special Notations
Example Description
Menu key or PTT button Bold words indicate a name of a key, button, or
soft menu item.
Entering TMO tone Italic words indicate a name of the tone.
Powering Off
Setup → Tones → All Tones Bold words with the arrow between indicate
1.3
Typewriter words indicate the MMI strings or messages displayed on the radio.
navigation structure in the menu items.

Feature and Service Availability

This guide describes all available radio features and services. Your service provider may have customized your radio to optimize its use for your individual needs. Check with your service provider to find out the differences from this guide.
19
MN002033A01-AG (en-US)

Getting Started

Getting Started
This chapter contains basic information on how to use the radio.
2.1

Product Technical Information

Table 2: Product Technical Information
Description Value
Maximum Voltage 8.0 V
Maximum Current 2.5 A
Maximum RF Power 1.3 W
Maximum Speaker Load
Antenna Impedance 50 Ω
Operating Tempera­ture Range
Storage Temperature Range
Ingress Protection Rating
Audio Power Through the Radio and Acces­sories
Operating Time Duty Cycle
Enhanced Data Trans­fer
NOTICE:
The system (SwMI) determines radio transmit and receive times, which affect the actual radio operating time.
If the radio overheats (due to high ambient temperature or other factors), thermal protection will reduce transmitter power, which may lead to loss of communication.
You can attach a colorful o-ring to a radio antenna to distinguish radios from one another.
An RFID knob is available as an optional accessory which allows tracking radios easily. The knob contains an RFID tag which can be read by handheld scanners greatly enhancing the speed of radio identification. The knob is a retrofit option and can replace an existing volume knob.
1.3 W at 16 Ω
-20 to +55 (hazardous locations)
-30 to +55 (non-hazardous locations)
-40 °C to +85 °C
IP67
RMS: 2 W
Peak Power: 4 W
05/35/60 12 h
Hardware ready for TETRA Enhanced Data Service (TEDS)
NOTICE: 800 MHz models are not hardware ready for TEDS.
20
MN002033A01-AG (en-US)
2.2

Before Power On

Read this section before you power on your radio for the first time.
2.2.1

Attaching the Antenna

Procedure:
1 Insert the screw-in base of the antenna into the antenna terminal on the top of the radio.
2 Turn clockwise until tight.
Getting Started
NOTICE: Use only the antenna intended for the radio. Use of other antennas can result in significant range loss due to poor RF performance.
2.2.2

Installing the SIM Card

IMPORTANT: The following procedure must be performed only in non-hazardous environment.
Prerequisites:
Your radio is equipped with a SIM/microSD card slot.
Prepare T-5IP TORX – PLUS screw bit and 1.0 +0.1/-0.1 in-lbs torque screwdriver.
Procedure:
1 Remove the battery.
2 Unscrew the M2 countersunk T-5IP TORX – PLUS screws that secure the SIM card door to the
chassis.
3 Remove the SIM card door.
21
MN002033A01-AG (en-US)
Getting Started
4 Slide the SIM card holder toward the dust cover side of the radio (as indicated by the UNLOCK
arrow) to unlock it and lift it up.
5 Slide the dummy SIM card in the direction shown in the following figure to remove it from the
SIM card holder.
22
MN002033A01-AG (en-US)
Getting Started
6 Slide the SIM card into the SIM card door. Pay attention to the correct position of the notched
corner.
7 Close the SIM card holder and slide the holder toward the PTT side of the radio (as indicated by
the LOCK arrow) to lock it.
23
MN002033A01-AG (en-US)
Getting Started
8 Visually inspect the SIM card door O-ring before slotting the SIM card door into the chassis.
IMPORTANT: Replace the SIM door if there is any damage/tear/delamination on the O-
ring seal.
9 Apply some grease (part number: 1110027B23) on the perimeter of the SIM card door O-ring.
10 Ensure proper positioning of the SIM card door by matching the shape of the SIM card door to
the chassis (see the below figure). Carefully insert the SIM card door into the back chassis SIM opening, making sure that the SIM card door O-ring is not squeezed by the door (it must not be visible once the door is installed).
24
MN002033A01-AG (en-US)
Getting Started
11 Apply pressure on the SIM card door and use the Torx driver with T-5IP TORX – PLUS bit to
fasten the SIM card door screws to the chassis with torque setting of 1.0±0.1 in-lbs (0.113±0.011 Nm).
IMPORTANT: Ensure that the SIM card door is firmly screwed and the grey SIM card door O-ring cannot be seen.
12 Install the battery.
2.2.3

MicroSD Card

The microSD card is supported only by radios equipped with a SIM/microSD card slot. The slot is located under the battery at the back of the radio. If the SIM/microSD card slot is not available, the radio uses its internal flash memory to store data.
The radio supports two types of the microSD cards:
• Micro Secure Digital Card (microSD card) with a capacity of 2 GB.
• Micro Secure Digital High Capacity Card (microSDHC card) with a capacity from 4 GB to 32 GB.
The radio supports the microSD cards that meet the following criteria:
Capacity of 2, 4, 8 GB.
•
• Industrial grade.
• Formatted in FAT32.
NO SD card can mean both:
• no physical SD card fitted.
• SD card fitted is not accepted/recognized.
25
MN002033A01-AG (en-US)
Getting Started
NOTICE:
The radio only supports the following characters to compose file names:
1 Numeric digits.
2 English alphabetic characters.
3 Space.
4 Non-alphabetic characters: ! # $ % & ' ( ) - @ ^ _ ` { } ~.
Before using non-alphabetic characters, make sure your computer system supports them.
To achieve the best radio performance, use microSD cards with the minimum write speed of at least 6 MB/s (Class 6 or higher). Cards with the write speed lower than 6 MB/s slow down the performance of the radio.
2.2.3.1
Installing the MicroSD Card
IMPORTANT: The following procedure must be performed only in non-hazardous environment.
Prerequisites:
Your radio is equipped with a SIM/microSD card slot.
Prepare T-5IP TORX – PLUS screw bit and 1.0 ±0.1 in-lbs torque screwdriver.
Procedure:
1 Remove the battery.
2 Remove the SIM card door (see Installing the SIM Card on page 21).
3 Slide the SIM card holder toward the dust cover side of the radio (as indicated by the UNLOCK
arrow) to unlock it and lift it up.
26
MN002033A01-AG (en-US)
Getting Started
4 Slide the microSD card holder toward the top of the radio (as indicated by the UNLOCK arrow)
to unlock it and lift it up.
5 Carefully insert the microSD card into the microSD card holder ensuring that the gold contact
area is facing down.
27
MN002033A01-AG (en-US)
Getting Started
6 Close the microSD card holder and slide the holder toward the bottom side of the radio (as
indicated by the LOCK arrow) to lock it.
7 Close the SIM card holder and slide the holder toward the PTT side of the radio (as indicated by
the LOCK arrow) to lock it.
IMPORTANT: Make sure the SIM card holder is not left empty, the holder must be occupied by either the dummy SIM card or an actual SIM card.
8 Install the SIM card door (see Installing the SIM Card on page
9 Install the battery.
NOTICE: Due to a delicate construction of the SIM/microSD card slot, do not insert or
remove the microSD card unnecessarily, as it may damage the mechanism of the reader. For copying files from the radio, use the USB Mass Storage Mode.
2.2.4
21).

Installing the Battery

IMPORTANT: The following procedure must be performed only in non-hazardous environment.
Procedure:
1 Remove the battery from its protective case.
2 Insert the battery from the back of the radio. Ensure that it is fully seated in the radio chassis
compartment.
3 Carefully slide the battery from the bottom toward the top of the radio until it clicks into place.
28
MN002033A01-AG (en-US)
Getting Started
NOTICE:
• Your service provider can configure the radio to turn on automatically after you insert the battery.
• Your radio always powers up, if you remove the battery for a period shorter than 3–5 seconds.
2.2.5

Removing the Battery

IMPORTANT: The following procedure must be performed only in non-hazardous environment.
Prerequisites: Turn off the radio.
Procedure:
1 Move the latch in the direction indicated by the arrow and hold it.
2 Slide the battery toward the bottom of the radio.
29
MN002033A01-AG (en-US)
Getting Started
2.2.6

Charging the Battery

You can charge a battery separately or attached to a radio.
Charging a battery attached to a radio must be done with the radio turned off. The battery charges faster when the radio is turned off.
IMPORTANT: Use only Motorola Solutions approved-chargers which provide optimal performance. Using other chargers invalidates the warranty and may fail to fully charge, reducing the life of the battery. Always charge your IMPRES battery with an IMPRES charger for optimized battery life. IMPRES batteries charged exclusively with IMPRES chargers receive a 6-month capacity warranty extension over the standard Motorola Solutions Premium battery warranty duration.
Prerequisites:
Do not charge the battery in a hazardous area.
IMPORTANT: Do not connect a radio without a battery to the charger.
Procedure:
1 Connect the charger to an appropriate power source, according to the specification of the
charger.
2 Perform one of the following actions:
• Travel chargers and car chargers – connect the charger to the radio with the battery attached. Ensure that the charger is firmly connected to the radio and that the radio display is indicating that charging is in progress.
• Car chargers – connect the charger to the radio with the battery attached. Ensure that the charger is firmly connected to the radio and that the radio display is indicating that charging is in progress.
3 Insert the battery or the radio with the battery attached into the appropriate socket. The LED on
the charger indicates that the charging is in progress.
NOTICE: If a multi-unit charger LED indicates an error (blinking red light) when radio is inserted and being charged with the multi-unit charger (MUC), re-insert the radio. If the light is still red after several reconnections to MUC, the battery may be damaged or reached its end of life.
Postrequisites: The battery may heat up during charging. After charging, make sure that the battery and the radio are within the operating temperature range before using the radio.
2.2.7

Battery Charging Indications

When the radio is charging, it displays the Charger Mode screen. The screen displays an appropriate Battery Charge Progress icon and charging progress expressed in percentage.
NOTICE:
To easily identify the charging status, check the Battery Charging LED Indicator. See LED
Indications on page 163.
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