Cleaning and Drying Considerations.................................................. 119
Accessory Safety Information ................................................................... 121
Limited Warranty Motorola Communication Products............................. 123
Limited Warranty Motorola Communication Products (international)..... 127
Patent and Trademark Information............................................................ 131
8
www.motorola.com
Introduction
Congratulations on the purchase of your i3000plus Phone. Before you
get started, please refer to the “i3000plus Phone Features Bookmark”,
attached to the front cover of this guide, which you can use as a
placeholder. It has a picture of the i3000plus phone with all of the
components clearly labeled. Also, the back of this guide includes a topic
Index to help you look up specific information throughout the guide.
This guide contains all the information you need to take full advantage
of your i3000plus phone, including:
Phone Mode—includes features such as Call Hold,
Call Forwarding, Call Waiting, and Three-Way
Calling. Find out more about placing calls in this
section.
Private Mode/Group Mode—An innovative feature
for communicating instantly with one or more coworkers at a fraction of the cost of cellular.
Text and Numeric Messages—Lets you receive
numeric pages and important, short messages right
over the phone. Learn more about Messages in this
section.
Voice Mail—Takes messages 24 hours a day and
includes Message Forwarding, Automatic Playback
and more. Read more about Voice Mail in this
section.
Additional Phone Services—Includes Alternate
Line Service, Call Restrictions, Caller ID, and
Enhanced Directory Assistance. Find out more in
this section.
Net Mode
9
Driving Safety Tips
Safe driving is far more important than anything else. So please follow
these tips for using your wireless phone when you’re behind the wheel.
1
Give driving your full attention. Don’t let anything interfere with
your concentration.
2
Assess road conditions before making or taking a call.
3
Let Voice Mail pick up when you’re in heavy traffic or hazardous
road conditions.
4
Program your most frequently dialed numbers into your phone
for Speed Dialing. When dialing manually without the Turbo
Dial™ (one-touch dialing) feature, dial only when your vehicle is
stopped—or have a passenger dial for you.
5
Position your phone where it is easy to see and reach.
6
Keep your eyes on the road. Never take notes while driving.
7
Consider using a hands-free speakerphone,
which allows you to keep both hands on the
wheel when speaking. .
8
Be a Good Samaritan. Dial 9-1-1 in emergencies to report accidents, impaired or aggr essive
drivers, crimes or fires. It’s a free call.
NOTE: You can set your phone to display text in
three size: Standard view , Compress view ,
and Zoom view. Zoom view is the best
view to use while driving. See [xxxxx] for
information on setting your view.
10
www.motorola.com
Getting Started
Getting Started
In this section, you will learn everything you need to know to begin using yo ur
i3000plus phone.
This section includes instructions for the following tasks:
i3000plus Phone EssentialsPage 11
BatteriesPage 14
Activating Your i3000plus PhonePage 16
Security Features of the i3000plus PhonePage 17
Status of Your i3000plus Phone
NOTE: Your phone must be activated before you
can place or receive a call.
Status of Your i3000plus PhonePage 24
My InformationPage 25
i3000plus Phone Essentials
Audio Speaker Key
Volume Control
Buttons
Push-To-Talk
(PTT) Button
Option Key
4-Way Navigation Key
End/Home Key
Punctuation Key
Headset Jack
Back Key/
Pause Dialing
Next Word Key/
International Plus Dialing
Power Button
Status Light
3000plus
Antenna
Earpiece
Display
Menu Key
Option Key
Photosensor
Send Key
Alphanumeric
Keypad
Microphone/
Speaker
Accessory Connector
Page 24
11
Table 1: i3000plus Phone Essentials
FeatureDescription
Power Button /
Status Light
Power Button: Press and hold
to turn the phone on or off.
Status Light: Glows GREEN
when connected to network;
RED when searching for network
or not connected.
Speaker KeyActivates or mutes the speaker
Volume
Controls (Up/
Down)
Push-To-Talk
(PTT) Button
Option Keys
(Left and Right)
End/Home KeyEnd: Press to end the call in
Headset JackAccepts 2.5-mm. Motorola
when sending or receiving
Group/Privat e C al l s .
Press to raise or lower the ear
piece volume.
Press to send private or group
calls.
Activates the left and right menu
options in the Display.
progress.
Home: Return to the Ready
screen or return to the home
page.
headset accessory.
12
MicrophoneSpeak into during calls and
recordings.
AntennaEnables optimum signal
reception when fully extended.
EarpieceListen to calls without disturbi ng
others.
www.motorola.com
i3000plus Phone Essentials
Table 1: i3000plus Phone Essentials (Continued)
FeatureDescription
DisplayA multi-line screen (standard,
Menu KeyPress to activate the Display
Back KeyPress to go back.
PhotosensorTurns on backlig ht au tomati cally
Speaker KeyAllows for hands-free calls.
Punctuation
Key
Next Word/
International
Plus Dialing
zoom, compressed) for viewing
call information, messages,
applications , and other phone
information.
menu.
in low-light situations.
Press to add punctuation to text
messages.
Next Word: Use to display
additional wor d s w h en using T-9
text input.
International Plus Dialing:
Use to set up international calls.
4-Way
Navigation Key
S Pressing the upper or lower
edge scrolls a menu or list of
item.
T Pressing the l eft or ri ght e dge
moves the cursor while entering
text, or scrolls the display menu
options.
Send KeyPress to initiate a call.
Alphanumeric
Keypad
Accessory
Connector
Enter numbers or letters.
Enables connection o f charger
and other accessories.
13
Batteries
Your i3000plus phone comes with a standard Motorola iDEN Lithium Ion
battery and a Motorola iDEN approved Lithium Ion battery charger. Remove
the battery from the protective case provided in the original packaging. After
attaching the battery, charge it (while the phone is off) for at least three hours
before you use it for the first time. After the initial charging, the battery can be
charged more qui ckly.
When the battery is not attached to the phone store it in this case.
Attaching the Battery
1
Remove the battery co ver located on the back of the phone by pressing
the battery cover release button and, sliding the battery cover away
from the antenna.
Release Button
2
Insert the top of the battery into the ba ttery area . Press down on the bottom of the battery to secure it.
3
Replace the battery cover and push forward until you hear a click.
www.motorola.com
14
Detaching the Battery
1
Ensure that the phone is powered off before attemp ting to detach the
battery.
2
Press the battery cover release button and slide the battery cover away
from the antenna.
3
Remove the battery by pushing the battery toward the antenna and lifting out of the phone.
Charging the Battery
NOTE: Before you use the i3000plus phone for the first time, charge
the battery for at least three hours with the phone powered off.
After the initial charging, the battery can be charged more
quickly.
Batteries
1
Make sure your i3000plus phone’s keypad is facing up.
2
Plug the accessory connector into the bot tom of the i3000plus phone.
3
Flip open the prongs and plug the charger into an electrical outlet.
15
Battery Charging Status
The battery strength indi c at or ic on , fo un d on you r pho ne ’s display screen,
shows the charge amount remaining in the battery.
Icon Display
Charge
Strength
A short, chirp-like sound indicates a low battery. T his indic a tes tha t yo u have
approximately 5 minutes of talk time remaining.
3456
Low Battery40%70%Fully Charged
Activating Your i3000plus Phone
Before you can beg in using your i3000plus phone, it needs to be activated.
If your display rea ds No Service or doesn’t change to the Ready screen when
you turn on your phone, Turning Your i3000plus Phone On/Off
Powering On the Phone
1
Extend the antenna.
2
Press and hold at the top of the p ho ne u nt il th e stat us li gh t g lows re d
and a tone briefly sounds.
3
When the Enter SIM PIN screen displays, enter your SIM PIN. (For
more information see “SIM Card Personal Identification Number (PIN)” on page 17.)
NOTE: The default SIM card PIN is 0000. It is recommended that you
change your PIN to prevent fraudulent use of the SIM card
“Changing the PIN” on page 18).
(see
4
Press A under “OK”.
5
As your phone connects to and registers
with the network, you will see a welcome message. When the Ready screen
appears on the display, you are ready to
use your i3000plus phone!
16
www.motorola.com
Security Features of the i3000plus Phone
Powering Off the Phone
1
Press and hold on the top of the phone until you see the message
Powering Off.
2
Push in the antenna.
Security Features of the i3000plus Phone
The i3000plus phone comes with two levels of security protection:
1.SIM Card
2.Keypad Lock
Your i3000plus phone comes with a built-in level of security protection through
the use of the SIM (Subscriber Identity Module) card. The SIM card is located
in the SIM Card Holder on the back of the phone, behind the battery. You can
verify that the SIM card is in place by viewing the SIM card through the SIM
card holder.
NOTE: Except for making emergency calls, your phone will not
function without the SIM card.
NOTE: If there is no SIM card present, notify your sales representative.
SIM Card Personal Identification Number (PIN)
To prevent unauth orized use of your phone, your SIM card is protected by a
PIN. Each time the i3000plus phone is powered on, you must enter your PIN.
You can change or disable your PIN if desired.
NOTE: Disabling your PIN enable s an y one to use your phone. If you
disable your PIN, you still must keep the SIM card in the phone
to make calls.
Entering the PIN
By default your phone is automatically set to ask
for a PIN.
NOTE: Your default SIM card PIN is: 0000.
It is recommended that you
change your PIN to prevent
fraudulent use of the SIM card
“Changing the PIN” on page
(see
18).
17
Incorrectly entering your PIN three
times causes the SIM to be blocked. To
unblock your SIM, you must contact
Customer Care. For more
information, see
“Unblocking the PIN”
on page 19.
1
From the Enter SIM PIN screen, enter your PIN. An asterisk appears
for each character entered.
NOTE: Other than emergency dialing, you will be unable to use any
of the phone functi ons, incl uding receivin g phone c alls, un til
you enter the PIN.
2
Press B under “OK”.
If you enter an incorrect PIN, the message Wrong PIN appears. After three
consecutive incorrect attempts, even if you turn your phone off and on again, the
SIM card blocks any additional tries. If this happens, see the following section
titled “Unblocking the PIN” on page 19.
Changing the PIN
1
Press m and then press R to scroll to
Settings.
2
Press B under “SELECT”. The Settings screen appears.
www.motorola.com
18
Security Features of the i3000plus Phone
3
Press R to scroll to Security.
4
Press B under “SELECT”. The Security screen appears. Press R to
scroll to New Password.
5
Press B under “SELECT”. The SIM PIN Editor screen displays.
6
Press R to scroll to SIM PIN code.
7
Enter the current SIM PIN.
8
At the Enter New SIM PIN screen, enter the new SIM PIN.
9
At the Re-Enter New SIM PIN screen, re-enter the new SIM PIN to
confirm.
10
Press A under “OK”.
Unblocking the PIN
If you forget your PIN and unsuccessfully enter
it three times, access to your i3000plus phone
will be blocked. To unblock the PIN:
NOTE: Before you begin, obtain the PIN
Unblocking Key (PUK) code from
Customer Care, then read and
understand the entire PIN
unblocking sequence. In en tering
the key press sequence, each
must occur within 2 seconds of
the prior key press.
1
Press *, *, 0, 5.
2
Enter the PUK code.
3
Press s.
4
Enter a new SIM PIN and press s.
5
Re-enter your SIM PI N an d pr e s s s.
EnterSIM PIN
19
6
If you entered the SIM PIN codes properly, the SIM: Unlocked screen
displays.
NOTE: IMPORTANT! If you unsuccessfully enter the PUK code ten
times, the SIM card is permanently blocked and must be
replaced. If this happens, all data will be lost. You will get a
message to call your service provider. If the SIM is blocked, the
i3000plus phone only allows outgoing Emergency calls .
Disabling/Enabling the PIN Requirement
1
Press m and then press R to scroll to
Settings.
2
Press B under “SELECT”. The Settings screen appears.
3
Press R to scroll to Security.
4
Press B under “SELECT”. The Security screen appears.
5
Press R to scroll to SIM PIN.
6
Press A unde r “SELECT”. At the SIM PINon/off screen, press R to
scroll to On to enable.
Or
Scroll to Off to disable. (If you select this feature, you will be taken
back to the previous screen).
7
Press B under “SELECT”. The SIM PIN editor screen appears.
8
Enter the SIM PIN (4- to 8-digit) code at the Verify S I M PIN screen.
www.motorola.com
20
Security Features of the i3000plus Phone
9
Press A under “OK”.
If you disable the PIN requirement, you
remove protectio n of pe rs on al data on your
SIM card. Anyone can then use your phone
and access your personal data.
When the PIN is enabled, you are prompted to
enter your PIN each time you turn on your
i3000plus phone. Until a valid PIN is entered,
you can use the phone only to make emergency
calls depending on the network.
After the PIN is accepted, the Ready screen
displays.
Removing/Inserting the SIM Card
1
Remove the battery co ver and battery. See “Detaching the Battery” on
page 15.
2
With the antenna facing away
from you, and the back of the
i3000plus phone exposed and facing up, locate the SI M cover and
gently push it forward.
3
Lift the SIM cover up.
Missing Corner
SIM Door
000800137866150
21
4
To remove the SIM card, very
carefully slide it out of its holder. Do not touch the goldcolored areas.
NOTE: Protect the SIM card as
you would any delicate
object. When the SIM
card is not in the
phone, you should
store it in something
protective like a mailing envelope.
5
To insert the SIM card, very
carefully place it in its holder
with the contact side facing
SIM Door
down and the missing corner on
the card properly aligned with
the missing corner of the holder.
Do not touch the gold-colored
areas.
000800137866150
Close the SIM card cover and
Missing Corner
slide it down unti l you hear a
click.
Keypad Lock
The i3000plus phone includes a Keypad Lock feature that enables you to
quickly lock the phone’s keypa d to a void inadverte ntly pressing ke ys o r p lac ing
calls. Once Keypad Lock is acti vate d, yo u c an o nl y per f orm th e follo win g ta sks:
•Turn your phone On/Off
•Unlock the keypad
•Receive incoming calls, messages, and alerts.
NOTE: Before locking your phone’s keypad, you may want to read this
entire section to learn how to respond to incoming calls,
messages, and alerts.
22
www.motorola.com
Security Features of the i3000plus Phone
Activating Keypad Lock
From the Ready screen, press m, then
*. The message Keypad Locked
displays on your phon e .
NOTE: Whenever a key is pressed while in Keypad Lock mode, the
Keypad Locked message displays as a reminder.
NOTE: If you have enabled the Keypad Lock feature, you must unlock
the phone’s keypad before any call can be made, including 911
emergency calls. For more information please contact your service provider.
Receiving Incoming Calls
When you receive an incoming phone call (see “Digital Cellular” on page xx),
Keypad Lock is temporarily disabled. Press s to answer th e ca l l, or press A
under “Ignore” to send the call to Voice Mail and reactivate Keypad Lock.
Receiving New Message Mail
When you receiv e new Mes s a ge Mai l (se e “Text and Num e ri c Me s sa ging” on
page xx), the Keypad Lock is temporarily disabled. You may perform the
following:
Press A under “EXIT” to return to the Ready screen and reactivate
Keypad Lock. Or,
Press B under “READ” to read the message. Press A under “SAVE”
or “DELETE”. Once you have finished, press A un der “EXIT” to
return to the Ready screen and reactivate Keypad Lock.
NOTE: If you have disabled the Message Mail notification, only U
displays. You will not receive the read “EXIT” or “READ”
options.
23
Receiving Voice Mail
When you receive a new Voice Mail (see “Receiving Voice Mail Messages” on
page xx), Keypad Lock will be temporarily disabled. You may perform the
following:
When New Voice Mail Waiting displays, press A under “EXIT” to
return to the Ready screen and reactivate Keypad Lock. Or,
Press A
under “CALL” to access Voice Mail. Once you have finished,
press # to exit Voice Mail, return to the Ready to reactivate Keypad
Lock.
NOTE: If you have disabled Voice Mail notification, only the displays.
Receiving Private Calls
When you receive an incoming Private or Talkgroup call (See “Receiving a
Private Ca ll” on page xx and “Receiving Talkgroup Calls” on page xx) , K eyp ad
Lock will be temporarily disabled. Once the call is terminated, the phone will
return to the Ready screen and reactivate Keypad Lock.
Deactivating Keypad Lock
From the Ready screen, press m, then
*. The message Keypad Unlocked
displays.
Status of Your i3000plus Phone
Your i3000plus phone has a Status Light that displays around the power button.
The Status Light shows you, at a glance, the status of your connection.
Status Light
Indicator
Flashing RedSigning on to the network. Please wait.
Solid RedNo service or out of coverage area.
Flashing
Green
24
i3000plus phone status
In service/Ready to use.
NOTE: Private calls are not available outside of
your home market area.
www.motorola.com
My Information
Solid GreenIn use.
My Information
You can select My Information from the main menu to display or edit the
following:
•Name — enter your name in this field.
•Private ID — enter your private ID is this field. Your private ID is the
number that others use to contact you using the Private feature.
•Phone Numbers of Lines 1 and 2 — your i3000plus phone’s numbers are
displayed in these fi elds. You can edit the phone number displayed in My
Information, but this does not change your i3000plus phone’s numbers.
•IP Addresses — these fields display the IP address you use to access the
internet with your i3000plus phone.
•Circuit Data Number — [user-editable???]
Viewing/Editing My Information
1
From the Ready screen, press m.
2
Press R to scroll to MY INFO. Press A under “SELECT”. The My
Information screen displays.
3
Use S to scroll through the fields.
4
To edit th e displaye d informa tio n, press A under “CHANGE”. Edit
information as desi red.
To return to the Ready screen, press A under “EXIT”.
25
26
www.motorola.com
Display Essentials
Desktop Essentials
This section includes the following topics:
Ready ScreenPage 27
Navigating Menus and ListsPage 28
Main Menu OptionsPage 29
Ready Screen
After powering on the phone, the
Ready screen displays.
The Ready screen’s display consists
of:
•status and application ic on r ow s
•text display area
•menu icon
S
Status
Icon
Rows
Text
Display
Area
Menu
Icon
Display
Options
•display options
Status and Application Icons
Status and application icons provide you with information about your i3000plus
phone and its functions. These icons are context sensitive; meaning, the icons
that appear depend on the task you are performing.
Text Display Area
In the Ready screen, the text displayed in this area is det e rmined by your
wireless communications provider. When you access other screens, this area
displays menu options, messages, names, phone numbers, and other
information.
This number of lines of text displayed in the text display area at one time
depends on which view is selected — Standard view, Compress view, and Zoom
view. In Standard view, seven lines of text ar e displayed.
NOTE: Unless otherwise noted, illustrations in this User’s Guide depict
Standard view.
27
Menu Icon
This menu icon S appears on any screen from whic h a menu can be accessed.
To access a menu, press the menu key on your i3000plus phone’s keypad. This
key has the menu icon printed on it.
The menu that appears depends on the screen you access it from. Pressing the
menu key from the Ready screen acce ss th e main menu.
Display Options
Two display options appear at the bottom of the Ready screen. You activate
these option by pressing the option keys adjacent to them. By default, the
Phonebook (PHBK) and Messag es (MESG) disp lay option appear on the
Ready screen. You can control which display options appear on the Ready
screen using the i3000plus phone’s Personalize feature (see xxxx on page xxx).
Navigating Menus and Lists
The i3000plus phone is menu driven. By navi ga tin g a ma s te r menu “tree,” you
access submenus which le ad to all of the functions and rich features that are
built into your i3000plus phone. Use the menus to store calls, locate and launch
the built-in Personal Information Manager (PIM) applications such as
Datebook, c h ange your i3000plus phone settings, browse the Internet, and more.
Some features of th e phone includes list of names, numbers, or other
information. These list items can be accessed the same way menu options are.
To access the items in a menu or list, scroll through it using the four-way
navigation key ne a r th e c en te r o f y our phone’s keypad. Scroll down by pressing
the lower edge of the navigation key R. Scroll up by pressing the up edge of
the navigation ke y Q. Holding down the appropriate part of the navigation key
speeds up scrolling.
If more items appear in a menu or list than can be displayed in the text area, a
down arrow or up arrow appears in the left side of the scre en i ndicating that
more option may be accessed by scrolling up or down.
Down ArrowUp Arrow
To exit the Main Menu (and return to the Ready screen), press A un der
“EXIT”. To ch oose the Main Menu selection, press B under “SELECT”.
www.motorola.com
28
Main Menu Options
Main Menu Options
By default, the main menu options appear in the order shown in this table. You
can change the order in which the y appear by using the i3000plus phone’s
Personalize featur e (see xxxx on page xxx).
Menu ItemUse to ...
i Recent CallsAccess a list of numbers that you recently sent
F Call ForwardSettings for forwarding calls in various
c PhonebookStore and retrieve a list of stored entries for
H DatebookSchedule and organize event s , by the day or
U MessagesReceive, store, access and manage Voice
k SettingsAccess and manage: Ring/Vibrate; Phone
R MemoInput and store digits or text for later use.
o Voice NotesRecord perso nal messages or incoming voice
O JavaDownload and integrate new applications to
B BrowserBrowse the internet.
calls to or received calls from. These numbers
can be used to make calls.