ASTRO® APX™ 3000
Digital Portable Radios
Quick Reference Card
RF ENERGY EXPOSURE AND PRODUCT SAFETY
GUIDE FOR PORTABLE TWO-WAY RADIOS
Before using this product, read the operating instructions
for safe usage contained in the Product Safety and RF
Exposure booklet enclosed with your radio.
This radio is restricted to occupational use only to satisfy
FCC RF energy exposure requirements. Before using this
product, read the guide enclosed with your radio which contains
important operating instructions for safe usage and RF energy
awareness and control for compliance with applicable standards
and regulations.
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
Declaration of Conformity
English
i
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Declaration of Conformity
ii
English
Contents
This User Guide contains all the information you need
to use the APX™ 3000 Series Digital Portable Radios.
RF ENERGY EXPOSURE AND PRODUCT
SAFETY GUIDE FOR PORTABLE TWO-WAY
RADIOS
Before using this product, read the operating
instructions for safe usage contained in the
Product Safety and RF Exposure booklet
enclosed with your radio.
ATTENTION!
This radio is restricted to occupational use only to
satisfy FCC RF energy exposure requirements.
Before using this product, read the guide enclosed with
your radio which contains important operating
instructions for safe usage and RF energy awareness
and control for compliance with applicable standards and
regulations.
For a list of Motorola-approved antennas, batteries, and
other accessories, visit the following website:
http://www.motorolasolutions.com/APX
lesser) gain approved for the transmitter by Industry Canada. To
reduce potential radio interference to other users, the antenna
type and its gain should be so chosen that the equivalent
isotropically radiated power (e.i.r.p.) is not more than that
necessary for successful communication.
This radio transmitter has been approved by Industry Canada to
operate with the Motorola-approved antenna types with the
maximum permissible gain and required antenna impedance for
each antenna type indicated. Antenna types not included,
having a gain greater than the maximum gain indicated for that
type, are strictly prohibited for use with this device.
Important Safety Information
Under Industry Canada regulations, this radio transmitter may
only operate using an antenna of a type and maximum (or
vii
English
Software Version
All the features described in the following sections are
supported by the radio's software version R09.00.00 or
later.
Check with your dealer or system administrator
for more details of all the features supported.
Notice to Users (FCC and Industry Canada)
This device complies with Part 15 of the FCC rules and
RSS 210 of the Industry Canada rules per the conditions
listed below:
1 This device may not cause harmful interference.
2 This device must accept any interference received,
including interference that may cause undesired
operation.
3 Changes or modifications made to this device, not
expressly approved by Motorola, could void the user's
authority to operate this equipment.
Software Version
viii
English
Informations importantes sur la
sécurité
Selon la règlementation d'Industrie Canada, cet émetteur radio
ne peut être utilisé qu'avec une antenne dont le type et le gain
maximal (ou minimal) sont approuvés par Industrie Canada
pour cet émetteur. Afin de limiter les interférences radio pour les
Informations importantes sur la sécurité
GUIDE SUR L’EXPOSITION AUX
RADIOFRÉQUENCES ET LA SÉCURITÉ DU
PRODUIT POUR RADIOS PORTATIVES
BIDIRECTIONNELLES
Avant d'utiliser ce produit, lisez les directives
!
Mise en garde
d'utilisation sécuritaire présentées dans le livret
Sécurité du produit et exposition à l'énergie RF
accompagnant votre radio.
ATTENTION!
Cette radio est réservée à un usage professionnel
seulement pour satisfaire les normes d'exposition
à l'énergie RF de la FCC. Avant d'utiliser ce produit,
lisez le guide inclus avec votre radio, qui contient
d'importantes informations sur le mode d'emploi
sécuritaire du produit ainsi que des informations relatives
à l'énergie de RF et à son contrôle, afin d'assurer la
conformité aux normes et règlements applicables.
Pour obtenir une liste d'antennes et d'autres accessoires
approuvés par Motorola, consultez le site Web:
http://www.motorolasolutions.com/APX
autres utilisateurs, le type et le gain de l'antenne doivent être
choisis de façon à ce que la puissance isotrope rayonnée
équivalente (P.I.R.E.) ne soit pas plus forte qu'il ne le faut pour
établir la communication.
Le présent émetteur a été approuvé par Industrie Canada pour
fonctionner avec les types d'antenne agréés par Motorola et
ayant un gain admissible maximal ainsi que l'impédance
requise pour chaque type d'antenne indiqué. Les types
d'antenne non inclus, dont le gain est supérieur au gain
maximal indiqué, sont strictement interdits pour l'exploitation de
l'émetteur.
ix
Français Canadien
Version du logiciel
Toutes les fonctionnalités décrites dans les sections
suivantes sont prises en charge par la version du logiciel
R09.00.00 ou ultérieure de la radio.
Vérifiez auprès de votre détaillant ou de l'administrateur
de système pour obtenir des renseignements sur les
fonctionnalités prises en charge.
Avis aux utilisateurs (FCC et Industrie Canada)
Cet appareil est conforme à la Partie 15 des règlements
de la FCC et RSS 210 du règlement d'Industrie Canada
selon les conditions énumérées ci-dessous:
1 Ce dispositif ne doit pas causer d'interférences
nuisibles.
2 Cet appareil doit accepter toute interférence reçue, y
compris les interférences qui peuvent perturber le
fonctionnement.
3 Les changements ou les modifications apportées à ce
dispositif, non expressément approuvées par Motorola,
peuvent annuler le droit de l'utilisateur à utiliser cet
équipement.
Version du logiciel
x
Français Canadien
Computer Software Copyrights
The Motorola products described in this manual may
include copyrighted Motorola computer programs stored
in semiconductor memories or other media. Laws in the
United States and other countries preserve for Motorola
certain exclusive rights for copyrighted computer
programs, including, but not limited to, the exclusive right
to copy or reproduce in any form the copyrighted
computer program. Accordingly, any copyrighted
Motorola computer programs contained in the Motorola
products described in this manual may not be copied,
reproduced, modified, reverse-engineered, or distributed
in any manner without the express written permission of
Motorola. Furthermore, the purchase of Motorola
products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the
copyrights, patents or patent applications of Motorola,
except for the normal non-exclusive license to use that
arises by operation of law in the sale of a product.
Documentation Copyrights
Computer Software Copyrights
No duplication or distribution of this document or any
portion thereof shall take place without the express
written permission of Motorola. No part of this manual
may be reproduced, distributed, or transmitted in any
form or by any means, electronic or mechanical, for any
purpose without the express written permission of
Motorola.
English
xi
Disclaimer
The information in this document is carefully examined,
and is believed to be entirely reliable. However, no
responsibility is assumed for inaccuracies. Furthermore,
Motorola reserves the right to make changes to any
products herein to improve readability, function, or
design. Motorola does not assume any liability arising out
of the applications or use of any product or circuit
described herein; nor does it cover any license under its
patent rights, nor the rights of others.
Disclaimer
xii
English
Getting Started
!
W A R N I N G
!
!
C a u t i o n
Take a moment to review the following:
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . page 1
Notations Used in This Manual . . . . . . . . . . . . . . . . . . . page 1
Throughout the text in this publication, you will notice the use of
WARNING, Caution, and Note. These notations are used to
emphasize that safety hazards exist, and the care that must be
taken or observed.
An operational procedure, practice, or condition,
etc., which may result in injury or death if not
carefully observed.
Getting Started
This User Guide covers the basic operation of the APX™3000
Portables.
However, your dealer or system administrator may have
customized your radio for your specific needs. Check with your
dealer or system administrator for more information.
Note:
An operational procedure, practice, or
condition, etc., which may result in damage
to the equipment if not carefully observed.
An operational procedure, practice, or condition,
etc., which is essential to emphasize.
1
English
Additional Performance Enhancement
Encrypted Integrated Data (EID)
The following are some of the latest creations designed to
enhance the security, quality and efficiency of your radios.
Dynamic System Resilience (DSR)
DSR ensures your radio system is seamlessly switched to a
backup master site dynamically in case of system failure.
DSR also provides additional indication e.g. failure detection,
fault recovery, and redundancy within the system to address to
you who is in need. Mechanisms related to the Integrated Voice
and Data (IV & D) or data centric are all supported by DSR.
CrossTalk Prevention
This feature prevents crosstalk scenario from happening,
especially when a wideband antenna is used. This feature
allows the adjustment of the Trident Transmitting SSI clock rate
in your radio to be varied from the Receiving Frequency. This
subsequently reduced the possibilities of radio frequency
interfering spurs and prevents the issues of crosstalk.
Getting Started
EID provides security encryption and authentication of IV & D
data bearer service communication between your radio and the
Customer Enterprise Network.
SecureNet
SecureNet allows you to perform secured communications on
an Analog or Motorola Data Communication (MDC) channel.
The MDC OTAR feature will allow you to perform OTAR
activities on an MDC channel.
2
English
What Your Dealer/System Administrator
Can Tell You
Check with your dealer or system administrator for the correct
radio settings, if your radio is to be operated in extreme
temperatures (less than -30 °C or more than +60 °C), to ensure
proper operation.
Preparing Your Radio for Use
Preparing Your Radio for Use
APX 3000 is a small body radio meant to work together with
other light weight accessories such as Mission Critical Wireless
Remote Control Unit (RCU), headset and pod in order to
interact with you efficiently.
You can also consult your dealer or system administrator about
the following:
• Is your radio preprogrammed with any preset conventional
channels?
• Which buttons have been preprogrammed to access other
features?
• What optional accessories may suit your needs?
IMPORTANT!
1 Your radio has a Voice Announcement feature
(programmable) which provides audible status
updates of your radio function through the speaker microphone, earpiece or headset. This helps to
confirm the changes you have made when interacting
with your radio in covert. See Voice Announcement†
on page 62 to learn how this feature works.
2 You must connect a GCAI Display Remote Speaker
Microphone (DRSM) to see the radio status
displayed in words or icons. Most of these radio
statuses are mentioned in the content across this
manual.
English
3
Throughout the text in this publication, notice the use of the
symbols shown below. They are to remind you that an external
accessory is required to see or hear the indications of your radio
during an operation procedure, practice, or condition etc.,
which:
Requires to connect a speaker microphone,
†
earpiece or headset to your radio to hear the
audio tones or announcements.
Requires to connect a DRSM to your radio to
‡
read the strings or indications displayed on your
radio.
The application of these accessories are optional. Consult your
agent for the most suitable features and accessories required
for you to work with this radio.
The Motorola-approved battery shipped with your radio is
uncharged. Prior to using a new battery, charge it for a minimum
of 16 hours to ensure optimum capacity and performance.
For a list of Motorola-authorized batteries available for use
with your radio, see Accessories on page 68.
Note:When charging a battery attached to your radio, turn
your radio off to ensure a full charge.
Battery Charger
To charge the battery, place the battery, with or without your
radio, in a Motorola-approved charger. The charger’s LED
indicates the charging progress; see your charger’s user guide.
For a list of chargers, see Accessories on page 68.
With your radio turned off, slide the battery into your radio’s
frame until the bottom latch clicks into place.
Preparing Your Radio for Use
5
English
Battery Latch
is at the bottom
of the battery.
To remove the battery,
turn your radio off. Lift up
the latch then slide the
battery down to remove
the battery from your
radio.
Note:If your radio is
preprogrammed
with volatile-key
retention, the
encryption keys
are retained for
approximately 30
seconds after
battery removal.
Check with your
dealer or system
administrator for
more information.
You can view the status of
the IMPRES™ battery if your radio is using an IMPRES™
battery. See Checking the Battery Charge Status on page 66
for more information.
Preparing Your Radio for Use
6
English
Installing the Antenna
With your radio turned off, set the antenna in its receptacle and
turn clockwise to attach it to your radio.
To remove the antenna, turn the antenna counterclockwise.
Make sure you turn off your radio first.
Note:For Flexible Antenna, see Tying Your Radio and
Flexible Antenna to Your Body on page 12 for proper
steps to strap it to your body.
Attaching the Accessory Connector
Hooked End
Thumbscrew
Hex Socket
Head
GCAI Connector
Display of the DRSM
Cover
Installing Accessories with GCAI
Connector
Preparing Your Radio for Use
The accessory connector is located on the antenna side of your
radio. It is used to connect accessories to your radio.
Note:To prevent damage to the connector, shield it with the
connector cover when not in use.
Insert the hooked end of
the cover into the slot
above the connector.
Press downward on the
cover’s top to seat it in the
slot. Once in place, rotate
the thumbscrew clockwise
by hand until tight.
To remove the accessory
connector cover, rotate the
thumbscrew
counterclockwise until it
disengages from your
radio. If the thumbscrew is
too tight, use an Allen
wrench to loosen it first.
Rotate and lift the connector cover to disengage it from your
radio.
Connect a GCAI DRSM to see the icons and strings and hear
audio alerts and transmission of your radio. You can also hear
the audio alerts with a GCAI Surveillance Earpieces.
7
English
Turning On Your Radio‡
On/Off Switch
Push the On/Off Switch to turn the power on or off. You see a
green spot when the switch is in the ON position.
If the power-up test is successful, you see momentary
MOTOROLA on the DRSM.
Note:If the power-up test is unsuccessful, you see ER XX/
YY (XX/YY is an alphanumeric code) on your DRSM
screen. Turn off your radio, check the battery, and turn
on your radio.
If your radio fails the power-up test again, record the
ER XX/YY code and contact your dealer.
Note:If the power-up test is successful, but you see HW BRD
ABSENT or HW BRD MISMATCH on your DRSM
screen, send your radio to the qualified technician to fix
this error.
If the power-up test is successful, but you see HW BRD FAILED or MAND HW ERROR on your DRSM screen,
send your radio to the qualified technician to fix this
error.
To turn off your radio, push the On/Off Switch until you do not
see the green spot.
Preparing Your Radio for Use
8
English
Adjusting the Volume†
Up Arrow
Button
Down Arrow
Button
Mission Critical
Wireless Pod
Headset
Bluetooth Pairing Spot
By default, press the Up and Down Arrow Button to adjust the
volume you hear on your headset.
Please refer to your agent or qualified radio technician if you
need to enable the Up and Down Arrow Button with other
function.
Note:When using DSRM or headset, ensure that the main
speaker is pointed towards you for increased loudness
and intelligibility, especially in areas with loud
background noises.
Ensure the Up and Down Arrow Button is in Volume
mode by pressing the Multi Function Button (MFB) to
toggle to Volume mode.
MFB must be preprogrammed to a programmable
button.
Pairing Radio with Pod and Earpiece†‡
Preparing Your Radio for Use
9
English
Plug the earpiece to the wireless Pod.
Bluetooth Pairing Spot
Verify that both your radio and pod are powered ON and in
pairing mode. Place the Bluetooth pairing spot on your Pod
within one inch of the Bluetooth pairing spot on your radio.
Your radio Blue LED lights up solid for 2 seconds once
connected and followed by blinking blue at heartbeat pace to
indicate there is Bluetooth device connected to your radio.
Note:Ensure the microphone is not covered when you speak
into the microphone.
Your Pod can function as a standalone PTT device
without the earpiece.
Pairing Radio with Mission Critical
Remote Control Unit (RCU)
Verify that both your radio and RCU are powered ON and in
pairing mode.
On your RCU, press
and hold the Trunk
button while powering
up your RCU to enter
pairing mode.
Place the Bluetooth
pairing spot of your
RCU within one inch
of the Bluetooth
pairing spot of your
radio.
Preparing Your Radio for Use
10
English
Your radio Blue LED
lights up solid for 2
seconds once
connected and followed by blinking blue at heartbeat pace to
indicate there the Bluetooth device is connected to your radio.
Using the Carry Holster
Inserting to the Carry Holster
Position your radio within the
carry holster with the LEDs
facing inward. Slide your
radio down into the carry
holster.
Push your radio to the carry
holster until it clicks in
place.
Your radio is successfully
secured to the carry holster.
Preparing Your Radio for Use
Removing Your Radio from the Carry Holster
Push the hook of the carry
holster to release your radio
top.
11
English
Pull your radio out from the
carry holster.
Tying Your Radio and Flexible Antenna to
Your Body
Note:When using this antenna, use only Motorola-approved
batteries, wired surveillance and wireless audio
accessories. Using approved wired surveillance and
wireless audio accessories is important because the
use of non-Motorola approved accessories may result
in exposure levels, which exceed the occupational/
controlled environment RF exposure limits.
Preparing Your Radio for Use
12
English
Positioning Your Radio and Devices on Your Body
Installing the Flexible Antenna
APX 3000 radio is designed to be operated while concealed
under your outer garments. See the following pictures for the
recommended position to place your radio.
Note:Securely tape or strap only the battery side of the radio
to your body.
With your radio turned off, set the antenna in its receptacle and
turn clockwise to attach it to your radio.
Note:The tightening torque allowable is 15 lb-ft (maximum)
to avoid damage to the antenna and radio.
To remove the antenna, turn the antenna counterclockwise.
Make sure you turn off your radio first.
Preparing Your Radio for Use
13
English
• Do not twist or coil the antenna because this
!
C a u t i o n
Not recommended
Acceptable
!
C a u t i o n
Antenna
Spacers
0.50 inch gap
will result in antenna performance degradation.
See pictures below.
• To satisfy compliance with RF Exposure
standards and improve radio performance, use
the spacers provided to maintain a distance of
0.50 inch (1.27 cm) from your body. See the
detail picture below.
Preparing Your Radio for Use
14
English
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