ASTRO
Digital Portable Radios
Quick Reference Card
Product Safety and RF Exposure Compliance
This radio is restricted to occupational use only to satisfy FCC RF
energy exposure requirements. Before using this product, read
the RF energy awareness information and operating instructions
in the Product Safety and RF Exposure booklet enclosed with
your radio (Motorola Publication part number 6881095C98) to
ensure compliance with RF energy exposure limits.
Radio Controls
Antenna
Accessory
Connector
®
APX 4000 Series
Before using this product, read the operating instructions
for safe usage contained in the Product Safety and RF
Exposure booklet enclosed with your radio.
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1.This device may not cause harmful interference, and
2.This device must accept any interference received, including interference that may cause undesired operation.
English
i
Note:This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Appending a Priority Status to a Text Message . . .65
Removing a Priority Status from a Text Message . 66
Appending a Request Reply to a Text Message . . 66
Removing a Request Reply from a Text Message 66
Appending a Priority Status and a Reply Request to a
All the features described in the following sections are
supported by the radio's software version R07.00.00 or
later.
Before using this product, read the operating
instructions for safe usage contained in the
Product Safety and RF Exposure booklet
enclosed with your radio.
ATTENTION!
This radio is restricted to occupational use only to
satisfy FCC RF energy exposure requirements.
Before using this product, read the RF energy awareness
information and operating instructions in the Product
Safety and RF Exposure booklet enclosed with your radio
(Motorola Publication part number 6881095C98) to
ensure compliance with RF energy exposure limits.
For a list of Motorola-approved antennas, batteries, and
other accessories, visit the following website:
http://www.motorolasolutions.com/APX
See Accessing the Radio Information on page 102 to
determine your radio's software version.
Check with your dealer or system administrator
for more details of all the features supported.
Notice to Users (FCC and Industry Canada)
This device complies with Part 15 of the FCC rules and
RSS 210 of the Industry Canada rules per the conditions
listed below:
1 This device may not cause harmful interference.
2 This device must accept any interference received,
including interference that may cause undesired
operation.
3 Changes or modifications made to this device, not
expressly approved by Motorola, could void the user's
authority to operate this equipment.
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ix
Informations importantes sur la
Version du logiciel
x
sécurité
Sécurité du produit et respect des lignes
directrices concernant l'exposition à
l'énergie RF
Avant d'utiliser ce produit, lisez les directives
Cette radio est réservée à un usage professionnel
seulement pour satisfaire les normes d'exposition
à l'énergie RF de la FCC. Avant d'utiliser ce produit,
lisez l'information sur la sensibilisation à l'énergie RF
et les directives d'utilisation présentées dans le livret
Sécurité du produit et exposition à l'énergie RF
accompagnant votre radio (publication de Motorola,
numéro d'article 6881095C98) pour assurer le respect
des limites d'exposition à l'énergie RF.
d'utilisation sécuritaire présentées dans le livret
Sécurité du produit et exposition à l'énergie RF
accompagnant votre radio.
ATTENTION!
Informations importantes sur la sécurité
Pour obtenir une liste d'antennes et d'autres accessoires
approuvés par Motorola, consultez le site Web:
http://www.motorolasolutions.com/APX
Toutes les fonctionnalités décrites dans les sections
suivantes sont prises en charge par la version du logiciel
R07.00.00 ou ultérieure de la radio.
Vérifiez auprès de votre détaillant ou de l'administrateur
de système pour obtenir des renseignements toutes les
fonctionnalités prises en charge.
Avis aux utilisateurs (FCC et Industrie
Canada)
Cet appareil est conforme à la Partie 15 des règlements
de la FCC et RSS 210 du règlement d'Industrie Canada
selon les conditions énumérées ci-dessous:
1 Ce dispositif ne doit pas causer d'interférences
nuisibles.
2 Cet appareil doit accepter toute interférence reçue, y
compris les interférences qui peuvent perturber le
fonctionnement.
3 Les changements ou les modifications apportées à ce
dispositif, non expressément approuvées par Motorola,
peuvent annuler le droit de l'utilisateur à utiliser cet
équipement.
Français Canadien
Computer Software Copyrights
Documentation Copyrights
The Motorola products described in this manual may
include copyrighted Motorola computer programs stored
in semiconductor memories or other media. Laws in the
United States and other countries preserve for Motorola
certain exclusive rights for copyrighted computer
programs, including, but not limited to, the exclusive right
to copy or reproduce in any form the copyrighted
computer program. Accordingly, any copyrighted
Motorola computer programs contained in the Motorola
products described in this manual may not be copied,
reproduced, modified, reverse-engineered, or distributed
in any manner without the express written permission of
Motorola. Furthermore, the purchase of Motorola
products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the
copyrights, patents or patent applications of Motorola,
except for the normal non-exclusive license to use that
arises by operation of law in the sale of a product.
No duplication or distribution of this document or any
portion thereof shall take place without the express
written permission of Motorola. No part of this manual
may be reproduced, distributed, or transmitted in any
form or by any means, electronic or mechanical, for any
purpose without the express written permission of
Motorola.
Disclaimer
The information in this document is carefully examined,
and is believed to be entirely reliable. However, no
responsibility is assumed for inaccuracies. Furthermore,
Motorola reserves the right to make changes to any
products herein to improve readability, function, or
design. Motorola does not assume any liability arising out
of the applications or use of any product or circuit
described herein; nor does it cover any license under its
patent rights, nor the rights of others.
English
xi
Notes
Disclaimer
xii
English
Getting Started
Notations Used in This Manual
Take a moment to review the following:
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . page 1
Notations Used in This Manual . . . . . . . . . . . . . . . . . . . page 1
This User Guide covers the basic operation of the APX 4000
Portables.
However, your dealer or system administrator may have
customized your radio for your specific needs. Check with your
dealer or system administrator for more information.
Throughout the text in this publication, you will notice the use of
WARNING, Caution, and Note. These notations are used to
emphasize that safety hazards exist, and the care that must be
taken or observed.
An operational procedure, practice, or condition,
Note:
etc., which may result in injury or death if not
carefully observed.
An operational procedure, practice, or
condition, etc., which may result in damage
to the equipment if not carefully observed.
An operational procedure, practice, or condition,
etc., which is essential to emphasize.
English
1
The following special notations identify certain items:
Additional Performance Enhancement
ExampleDescription
Home button
or H
Phone
>
Buttons and keys are shown in bold print
or as an icon.
Menu entries are shown similar to the
way they appear on your radios display.
This means Press the right side of the
4-way Navigation button.
The following are some of the latest creations designed to
enhance the security, quality and efficiency of your radio.
Dynamic System Resilience (DSR)
DSR ensures your radio system is seamlessly switched to a
backup master site dynamically in case of system failure.
DSR also provides additional indication e.g. failure detection,
fault recovery, and redundancy within the system to address to
the user in need. Mechanisms related to the Integrated Voice
and Data (IV & D) or data centric are all supported by DSR.
Getting Started
2
English
CrossTalk Prevention
What Your Dealer/System Administrator
This feature prevents crosstalk scenario from happening,
especially when a wideband antenna is used. This feature
allows the adjustment of the Trident Transmitting SSI clock rate
in your radio to be varied from the Receiving Frequency. This
subsequently reduced the possibilities of radio frequency
interfering spurs and prevents the issues of crosstalk.
Encrypted Integrated Data (EID)
EID provides security encryption and authentication of IV & D
data bearer service communication between your radio and the
Customer Enterprise Network.
SecureNet
SecureNet allows user to perform secured communications on
an Analog or Motorola Data Communication (MDC) channel.
The MDC OTAR feature will allow users to perform OTAR
activities on an MDC channel.
Can Tell You
Check with your dealer or system administrator, if the radio is to
be operated in extreme temperatures (less than -30 °C or more
than +60 °C), for the correct radio settings to ensure proper top
and front display operation.
You can also consult your dealer or system administrator about
the following:
Is your radio preprogrammed with any preset conventional
channels?
Which buttons have been preprogrammed to access other
The Motorola-approved battery shipped with your radio is
uncharged. Prior to using a new battery, charge it for a minimum
of 16 hours to ensure optimum capacity and performance.
For a list of Motorola-authorized batteries available for use
with your radio, see Accessories on page 112.
Note:When charging a battery attached to a radio, turn your
radio off to ensure a full charge.
Battery Charger
To charge the battery, place the battery, with or without the
radio, in a Motorola-approved charger. The chargers LED
indicates the charging progress; see your chargers user guide.
Preparing Your Radio for Use
4
English
For a list of chargers, see Accessories on page 112.
Attaching the Battery
With the radio turned off, slide the battery into the radios frame
until the bottom latch clicks into place.
Battery Latch is at the bottom of the battery.
To remove the battery,
turn the radio off. Lift up
the latch then slide the
battery down to remove
the battery from the radio.
Note: If your radio is
preprogrammed
with volatile-key
retention, the
encryption keys
are retained for
approximately 30
seconds after
battery removal.
Check with your
dealer or system
administrator for
more information.
You can view the status of the IMPRES battery if the radio is
using an IMPRES battery. See IMPRES Battery
Annunciator on page 101 for more information.
English
5
Attaching the Antenna
With the radio turned off, set the antenna in its receptacle and
turn clockwise to attach it to the radio.
Attaching the Accessory Connector
Cover
The accessory connector is located on the antenna side of the
radio. It is used to connect accessories to the radio.
Note:To prevent damage to the connector, shield it with the
connector cover when not in use.
6
To remove the antenna, turn the antenna counterclockwise.
Make sure you turn off the radio first.
Preparing Your Radio for Use
Insert the hooked
end of the cover
into the slot above
the connector.
Press downward on
the covers top to
seat it in the slot.
Once in place,
tighten by rotating
the thumbscrew
clockwise by hand.
To remove the
accessory connector cover, rotate the thumbscrew
counterclockwise until it disengages from the radio.
If the thumbscrew is too tight, use an Allen wrench to loosen
it first.
Rotate and lift the connector cover to disengage it from
the radio.
Hooked End
Thumbscrew
Hex Socket Head
English
Attaching the Belt Clip
Turning On the Radio
Align the grooves of the belt clip
with those of the radio and
press upward until you hear a
click.
Tab
To remove the clip, use a flatbladed object to press the belt
clip tab away from the radio.
Then, slide the clip downward
and away from your radio.
Press and hold the Multi-Function Knob (MFK) until the radio
display lights up, then release the MFK.
If the power-up test is successful, you see the Home screen.
Note:If the power-up test is unsuccessful, you see Error
XX/YY (XX/YY is an alphanumeric code).
Turn off your radio, check the battery, and turn the
radio back on. If your radio fails the power-up test
again, record the Error XX/YY code and contact
your dealer.
7
English
Note:If the power-up test is successful, but you see
Hardware board absent or Hw Board Mismatch.
Then, send your radio to the qualified technician to fix
this error.
If the power-up test is successful, but you see, Hw Board Failed or Man-Down Hw Error, send your radio
to the qualified technician to fix this error.
Adjusting the Volume
To increase the volume, turn the MFK clockwise. The display
shows volume bars and volume level when you change the
volume.
Note:If Volume Change is secondary feature of MFK, see
Multi-Function Knob (MFK) on page 15 to toggle the
function of the MFK.
Main
Speaker
To turn off your radio, press and hold the MFK until the radio
display shows , press the Menu Select button
below to power off.
Preparing Your Radio for Use
8
English
To decrease the volume, turn this MFK counterclockwise.
Note:Ensure that the main speaker is pointed towards you
for increased loudness and intelligibility, especially in
areas with loud background noises.
Identifying Radio Controls
Take a moment to review the following:
Radio Parts and Controls . . . . . . . . . . . . . . . . . . . . . . page 10
preprogrammed means that the control must be programmed
by a dealer or qualified radio technician using the radio's
programming software, in order to assign a feature to that
control.
The programmable buttons can be programmed as shortcuts to
radio functions or preset channels/groups depending on the
duration of a button press:
Press Pressing and releasing rapidly.
Long press Pressing and holding for the preprogrammed
duration (between 0.25 seconds and 3.75
seconds).
Hold down Keeping the button pressed.
Assignable Radio Functions
Bluetooth On/Off Allows you to turn on/off the Bluetooth.
Bluetooth Configuration Allows you to access to the
Bluetooth menu.
Bluetooth Audio Reroute Allows you to toggle the audio
route between radio speaker or Remote Speaker Microphone
and Bluetooth headset.
Bluetooth Data DevicesKeys up the Bluetooth data devices.
Bluetooth Clear All Pairing Allows you to clear all pairing
information for Bluetooth.This is accessed by a long press of the
Bluetooth On/Off Button.
Call Alert Allows the radio to function like a pager, or to verify
if a radio is active on the system.
Call Response Allows you to answer a private call.
Channel Selects a channel.
Contacts Selects the Contacts menu.
Dynamic ID (Conventional Only) Allows you to edit the
radio's ASTRO Individual ID and/or MDC Primary ID.
Dynamic Priority (Conventional Only) Allows any channel
in a scan list (except for the Priority-One channel) to temporarily
replace the Priority-Two channel.
Emergency Depending on the programming, initiates or
cancels an emergency alarm or call.
Information Displays the information of the radio.
Internet Protocol Address Displays the Internet Protocol (IP)
address, device name and status of the radio.
11
English
Identifying Radio Controls
12
Location Determines the current location (latitude, longitude,
time and date), and also the distance and bearing to another
location. Or, turns the GPS functionality on or off for all location.
Man Down Clear Clears the alarm of Man Down mode which
was triggered when the radio achieves or passes a tilt angle
threshold or a combination of the angle threshold and a motion
sensitivity level.
Message Enters the current message list.
Mode Select Long-press programs a button with the radio's
current zone and channels; then once programmed, the shortpress of that button changes the transmission to the
programmed zone and channel.
Monitor (Conventional Only) Monitors a selected channel
for all radio traffic until function is disabled.
Multiple Private Line (Conventional Only) Selects the
Multiple Private Line lists.
Nuisance Delete Temporarily removes an unwanted channel,
except for priority channels or the designated transmit channel,
from the scan list.
One Touch 1 4 Launches a specific feature with one single
button-press. You can setup as many as four separately
programmed buttons for four different features.
Phone Allows you to make and receive calls similar to
standard phone calls.
Private Call (Trunking Only) Allows a call from an individual
radio to another individual radio.
Private Line Defeat (Conventional Only) Overrides any
coded squelch (DPL or PL) that is preprogrammed to a channel.
Radio Profiles Allows for easy access to a set of
preprogrammed visual and audio settings of the radio.
Recent Calls Allows for easy access to the list of calls
recently received or made.
Rekey Request Notifies the dispatcher you want a new
encryption keys.
Repeater Access Button (RAB) (Conventional Only)
Allows to manually send a repeater access codeword.
Reprogram Request (Trunking Only) Notifies the dispatcher
you want a new dynamic regrouping assignment.
Request-To-Talk (Conventional Only) Notifies the
dispatcher you want to send a voice call.
Scan Toggles scan on or off.
Secure Transmission Select (Conventional and Trunking)
Toggles to transmit is secure or clear transmission.
Selective Call (Conventional Only) Calls an assigned radio.
Site Display/Search (Trunking Only) Displays the current
site ID and RSSI value; performs site search for AMSS
(Automatic Multiple Site Select) or SmartZone operation.
English
Site Lock/Unlock (Trunking Only) Locks onto a specific site.
Status Sends data calls to the dispatcher about a predefined
status.
Talkaround/Direct (Conventional Only) Toggles between
using a repeater and communicating directly with another radio.
Accessing the Preprogrammed Functions
You can access various radio functions through one of the
following ways:
A short or long press of the relevant programmable buttons.
Talkgroup (Conventional Only) Allows a call from an
individual radio to a group of radios.
Text Messaging Service (TMS) Selects the text messaging
menu.
TMS Quick Text Selects a predefined message.
User Automatically registers with the server.
Zone Select Allows selection from a list of zones.
Assignable Settings or Utility Functions
Light/Flip Press the button to toggle the display backlight on
or off.
Keypad and Controls Lock Locks or unlocks the keypad,
programmable buttons and rotary knob.
Voice Announcement Audibly indicates the current feature
mode, Zone or Channel the user has just assigned.
Voice Mute Toggles voice mute on or off.
OR
Use the Menu Select Buttons ({, |, and }).
Volume Set Tone Sets the volume set tone.
13
English
Using the Menu Select Buttons
Using the Navigation Buttons
The Menu Select buttons access the menu entries of features.
Note:Check with your dealer or system administrator for the
list of features activated in your radio.
Your radio may be preprogrammed differently from the following
example, but the steps for selecting a channel may appear as
shown below:
Press the Menu Select button ( | ) directly below Chan.
Mute | Clck | Zone
Home Button
4-Way Navigation Button
Softkeys
Menu Select
Buttons
Data Feature
Button
Home Button
The H button returns you to the Home (default) screen. In most
cases, this is the current mode.
For selected radio features, the H button is also used to save
user-edited radio settings or information before returning you to
the Home screen.
Note:Some features do not require you to press H to go to
the Home screen. Refer to the individual feature
sections in this manual for further details on saving
user-edited radio settings or information.
Identifying Radio Controls
14
English
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