ASTRO® APX™ 4000 Series
Digital Portable Radios
Quick Reference Card
Product Safety and RF Exposure Compliance
Before using this product, read the operating instructions
for safe usage contained in the Product Safety and RF
!
Exposure booklet enclosed with your radio.
a u t i o
This radio is restricted to occupational use only to satisfy FCC RF
energy exposure requirements. Before using this product, read
the RF energy awareness information and operating instructions
in the Product Safety and RF Exposure booklet enclosed with
your radio (Motorola Publication part number 68012004065) to
ensure compliance with RF energy exposure limits.
FCC Part 15, subpart B, section 15.107(a), 15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer peripheral, this device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
Declaration of Conformity
English
i
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Declaration of Conformity
ii
English
Contents
This User Guide contains all the information you need
to use the APX™ 4000 Series Digital Portable Radios.
Appending a Priority Status to a Text Message . . . 80
Contents
Removing a Priority Status from a Text Message . 80
Appending a Request Reply to a Text Message . . 80
Removing a Request Reply from a Text Message 81
Appending a Priority Status and a Reply Request
to a Text Message . . . . . . . . . . . . . . . . . . . . . . . . .81
Removing a Priority Status and a Reply Request
from a Text Message . . . . . . . . . . . . . . . . . . . . . . .81
Before using this product, read the operating
instructions for safe usage contained in the
!
a u t i o
Product Safety and RF Exposure booklet
enclosed with your radio.
Software Version
Important Safety Information
All the features described in the following sections are
supported by the radio's software version R07.00.00 or
later.
See Accessing the Radio Information on page 121 to
determine your radio's software version.
Check with your dealer or system administrator
for more details of all the features supported.
ATTENTION!
This radio is restricted to occupational use only to
satisfy FCC RF energy exposure requirements.
Before using this product, read the RF energy awareness
information and operating instructions in the Product
Safety and RF Exposure booklet enclosed with your radio
(Motorola Publication part number 68012004065) to
ensure compliance with RF energy exposure limits.
For a list of Motorola-approved antennas, batteries, and
other accessories, visit the following website:
http://www.motorola.com/APX
Notice to Users (FCC and Industry Canada)
This device complies with Part 15 of the FCC rules and RSS
210 of the Industry Canada rules per the conditions listed
below:
1 This device may not cause harmful interference.
2 This device must accept any interference received, including
interference that may cause undesired operation.
3 Changes or modifications made to this device, not expressly
approved by Motorola, could void the user's authority to
operate this equipment.
ix
English
Informations importantes sur la
sécurité
Sécurité du produit et respect des lignes
directrices concernant l'exposition à
l'énergie RF
Avant d'utiliser ce produit, lisez les directives
!
Mise en garde
Cette radio est réservée à un usage professionnel
seulement pour satisfaire les normes d'exposition
à l'énergie RF de la FCC. Avant d'utiliser ce produit,
lisez l'information sur la sensibilisation à l'énergie RF
et les directives d'utilisation présentées dans le livret
Sécurité du produit et exposition à l'énergie RF
accompagnant votre radio (publication de Motorola,
numéro d'article 68012004065)) pour assurer le respect
des limites d'exposition à l'énergie RF.
Informations importantes sur la sécurité
Pour obtenir une liste d'antennes et d'autres accessoires
approuvés par Motorola, consultez le site Web :
http://www.motorola.com/APX
x
d'utilisation sécuritaire présentées dans le livret
Sécurité du produit et exposition à l'énergie RF
accompagnant votre radio.
ATTENTION!
Version du logiciel
Toutes les fonctionnalités décrites dans les sections
suivantes sont prises en charge par la version du logiciel
R07.00.00 ou ultérieure de la radio.
Vérifiez auprès de votre détaillant ou de l'administrateur
de système pour obtenir des renseignements toutes les
fonctionnalités prises en charge.
Avis aux utilisateurs (FCC et Industrie
Canada)
Cet appareil est conforme à la Partie 15 des règlements de la
FCC et RSS 210 du règlement d'Industrie Canada selon les
conditions énumérées ci-dessous:
1 Ce dispositif ne doit pas causer d'interférences nuisibles.
2 Cet appareil doit accepter toute interférence reçue, y compris
les interférences qui peuvent perturber le fonctionnement.
3 Les changements ou les modifications apportées à ce
dispositif, non expressément approuvées par Motorola,
peuvent annuler le droit de l'utilisateur à utiliser cet
équipement.
Français Canadien
Computer Software Copyrights
The Motorola products described in this manual may
include copyrighted Motorola computer programs stored
in semiconductor memories or other media. Laws in the
United States and other countries preserve for Motorola
certain exclusive rights for copyrighted computer
programs, including, but not limited to, the exclusive right
to copy or reproduce in any form the copyrighted
computer program. Accordingly, any copyrighted
Motorola computer programs contained in the Motorola
products described in this manual may not be copied,
reproduced, modified, reverse-engineered, or distributed
in any manner without the express written permission of
Motorola. Furthermore, the purchase of Motorola
products shall not be deemed to grant either directly or by
implication, estoppel, or otherwise, any license under the
copyrights, patents or patent applications of Motorola,
except for the normal non-exclusive license to use that
arises by operation of law in the sale of a product.
Documentation Copyrights
Computer Software Copyrights
No duplication or distribution of this document or any
portion thereof shall take place without the express
written permission of Motorola. No part of this manual
may be reproduced, distributed, or transmitted in any
form or by any means, electronic or mechanical, for any
purpose without the express written permission of
Motorola.
Disclaimer
The information in this document is carefully examined,
and is believed to be entirely reliable. However, no
responsibility is assumed for inaccuracies. Furthermore,
Motorola reserves the right to make changes to any
products herein to improve readability, function, or
design. Motorola does not assume any liability arising out
of the applications or use of any product or circuit
described herein; nor does it cover any license under its
patent rights, nor the rights of others.
English
xi
Notes
Disclaimer
xii
English
Getting Started
W
G
C
n
Take a moment to review the following:
How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . page 1
Notations Used in This Manual . . . . . . . . . . . . . . . . . . . page 1
Throughout the text in this publication, you will notice the use of
WARNING, Caution, and Note. These notations are used to
emphasize that safety hazards exist, and the care that must be
taken or observed.
An operational procedure, practice, or condition,
!
!
A R N I N
etc., which may result in injury or death if not
carefully observed.
Getting Started
This User Guide covers the basic operation of the APX™ 4000
Portables.
However, your dealer or system administrator may have
customized your radio for your specific needs. Check with your
dealer or system administrator for more information.
!
a u t i o
Note:
An operational procedure, practice, or
condition, etc., which may result in damage
to the equipment if not carefully observed.
An operational procedure, practice, or condition,
etc., which is essential to emphasize.
1
English
The following special notations identify certain items:
Additional Performance Enhancement
Getting Started
ExampleDescription
Home button
or H
Phone
>
Buttons and keys are shown in bold print
or as an icon.
Menu entries are shown similar to the
way they appear on the radio’s display.
This means “Press the right side of the
4-way Navigation button”.
The following are some of the latest creations designed to
enhance the security, quality and efficiency of APX radios.
Dynamic System Resilience (DSR)
DSR ensures the radio system is seamlessly switched to a
backup master site dynamically in case of system failure.
DSR also provides additional indication e.g. failure detection,
fault recovery, and redundancy within the system to address to
the user in need. Mechanisms related to the Integrated Voice
and Data (IV & D) or data centric are all supported by DSR.
2
English
CrossTalk Prevention
This feature prevents crosstalk scenario from happening,
especially when a wideband antenna is used. This feature
allows the adjustment of the Trident Transmitting SSI clock rate
in the radio to be varied from the Receiving Frequency. This
subsequently reduced the possibilities of radio frequency
interfering spurs and prevents the issues of crosstalk.
Encrypted Integrated Data (EID)
EID provides security encryption and authentication of IV & D
data bearer service communication between the radio and the
Customer Enterprise Network.
SecureNet
SecureNet allows user to perform secured communications on
an Analog or Motorola Data Communication (MDC) channel.
The MDC OTAR feature will allow users to perform OTAR
activities on an MDC channel.
What Your Dealer/System Administrator
Can Tell You
Check with your dealer or system administrator, if the radio is to
be operated in extremely temperatures (less than -30 °C or
more than +60 °C), for the correct radio settings to ensure
proper top and front display operation.
You can also consult your dealer or system administrator about
the following:
• Is your radio preprogrammed with any preset conventional
channels?
• Which buttons have been preprogrammed to access other
The Motorola-approved battery shipped with your radio is
uncharged. Prior to using a new battery, charge it for a minimum
of 16 hours to ensure optimum capacity and performance.
For a list of Motorola-authorized batteries available for use
with your radio, see Accessories on page 132.
Note:When charging a battery attached to a radio, turn the
Battery Charger
To charge the battery, place the battery, with or without the
radio, in a Motorola-approved charger. The charger’s LED
indicates the charging progress; see your charger’s user guide.
For a list of chargers, see Accessories on page 132.
• DO NOT replace the battery in any area
labeled “hazardous atmosphere”.
• DO NOT discard batteries in a fire.
radio off to ensure a full charge.
4
English
Attaching the Battery
With the radio turned off, slide the battery into the radio’s frame
until the bottom latch clicks into place.
To remove the battery,
turn the radio off. Squeeze
the release latch at the
bottom of the battery until
the battery releases from
the radio. Remove the
battery from the radio.
Note: If your radio is
preprogrammed
with volatile-key
retention, the
encryption keys
are retained for
approximately 30
seconds after
battery removal.
Check with your
dealer or system
Battery Latch is at the bottom of the battery.
You can view the status of your IMPRES battery. See
Accessing the Radio Information on page 121 for more
information.
administrator for
more information.
Preparing Your Radio for Use
English
5
Attaching the Antenna
With the radio turned off, set the antenna in its receptacle and
turn clockwise to attach it to the radio.
Attaching the Accessory Connector
Cover
The accessory connector is located on the antenna side of the
radio. It is used to connect accessories to the radio.
Note:To prevent damage to the connector, shield it with the
connector cover when not in use.
To remove the antenna, turn the antenna counterclockwise.
Make sure you turn off the radio first.
Preparing Your Radio for Use
6
English
Insert the hooked
end of the cover
into the slot above
the connector.
Press downward on
the cover’s top to
seat it in the slot.
Once in place,
tighten by rotating
the thumbscrew
clockwise by hand.
To remove the accessory connector cover, rotate the
thumbscrew counterclockwise until it disengages from the radio.
If the thumbscrew is too tight, use an Allen wrench to loosen
it first.
Rotate and lift the connector cover to disengage it from
the radio.
Hooked End
Thumbscrew
Hex Socket
Head
Attaching the Belt Clip
Turning On the Radio
Align the grooves of the belt clip
with those of the radio and
press upward until you hear a
click.
Ta b
To remove the clip, use a flatbladed object to press the belt
clip tab away from the radio.
Then, slide the clip downward
and away from the radio.
Press the Control Knob until your radio display lights on, then
release the knob.
If the power-up test is successful, you see the Home screen.
Preparing Your Radio for Use
English
7
Note:If the power-up test is unsuccessful, you see Error
XX/YY (XX/YY is an alphanumeric code).
Turn off the radio, check the battery, and turn the
radio back on. If the radio fails the power-up test
again, record the Error XX/YY code and contact
your dealer.
Note:If the power-up test is successful, but you see
Hardware board absent or Hw Board Mismatch.
Then, send the radio to the qualified technician to fix
this error.
If the power-up test is successful, but you see, Hw Board Failed or Man-Down Hw Error, send the radio
to the qualified technician to fix this error.
To turn off your radio, press and hold the Control Knob until the
radio display shows
below
Yes
to power off.
Power off?
, press the Menu Select button
Preparing Your Radio for Use
8
English
Adjusting the Volume
To increase the volume, turn the MFK clockwise. The display
shows volume bars and volume level when you change the
volume.
Note:If Volu me C h a n g e is secondary feature of the knob,
see Multi Function Knob (MFK) on page 15 to toggle
the function of the knob.
Main
Speaker
To decrease the volume, turn this MFK counterclockwise.
Note:Ensure that the main speaker is pointed towards you
for increased loudness and intelligibility, especially in
areas with loud background noises.
Identifying Radio Controls
Identifying Radio Controls
Take a moment to review the following:
Radio Parts and Controls . . . . . . . . . . . . . . . . . . . . . . .page 10
Any reference in this manual to a control that is
“preprogrammed” means that the control must be programmed
by a dealer or qualified radio technician using the radio's
programming software, in order to assign a feature to that
control.
The programmable buttons can be programmed as shortcuts to
radio functions or preset channels/groups depending on the
duration of a button press:
• Press – Pressing and releasing rapidly.
• Long press – Pressing and holding for the preprogrammed
duration (between 0.25 seconds and 3.75 seconds).
• Hold down – Keeping the button pressed.
Assignable Radio Functions
Bluetooth On/Off – Allows you to turn on/off the Bluetooth.
Bluetooth Configuration – Allows you to access to the
Bluetooth menu.
Bluetooth Audio Reroute – Allows you to toggle the audio
route between radio speaker or Remote Speaker Microphone
and Bluetooth headset.
Bluetooth Headset PTT – Keys up the Bluetooth Headset's
microphone.
Bluetooth Data Devices– Keys up the Bluetooth data devices.
Bluetooth Clear All Pairing – Allows you to clear all pairing
info for Bluetooth. This is accessed by a long press of the
Bluetooth On/Off Button.
Call Alert – Allows the radio to function like a pager, or to verify
if a radio is active on the system.
Call Response – Allows you to answer a private call.
Channel – Selects a channel.
Contacts – Selects the Contacts menu.
Dynamic ID (Conventional Only) – Allows you to edit the
radio's ASTRO Individual ID and/or MDC Primary ID.
Dynamic Priority (Conventional Only) – Allows any channel
in a scan list (except for the Priority-One channel) to temporarily
replace the Priority-Two channel.
Dynamic Priority (Conventional Only) – Allows any channel
in a scan list (except for the Priority-One channel) to temporarily
replace the Priority-Two channel.
Emergency – Depending on the programming, initiates or
cancels an emergency alarm or call.
Information – Displays the information of the radio.
Internet Protocol Address – Displays the Internet Protocol (IP)
address, device name and status of the radio.
Identifying Radio Controls
11
English
Location – Determines the current location (latitude, longitude,
time and date), and also the distance and bearing to another
location. Or, turns the GPS functionality on or off for all location.
Man Down Clear – Clears the alarm of Man Down mode which
was triggered when your radio achieves or passes a tilt angle
threshold or a combination of the angle threshold and a motion
sensitivity level.
Message – Enters the current message list.
Mode Select – Long-press programs a button with the radio's
current zone and channels; then once programmed, the shortpress of that button jumps the radio to the programmed zone
and channel.
Monitor (Conventional Only) – Monitors a selected channel
for all radio traffic until function is disabled.
Multiple Private Line (Conventional Only) – Selects the
Multiple Private Line lists.
Nuisance Delete – Temporarily removes an unwanted channel,
except for priority channels or the designated transmit channel,
from the scan list.
One Touch 1 – 4 – Launches a specific feature with one single
button-press. You can setup as many as four separately
programmed buttons for four different features.
Identifying Radio Controls
Phone – Allows you to make and receive calls similar to
standard phone calls.
12
Private Call (Trunking Only) – Allows a call from an individual
radio to another individual radio.
Private Line Defeat (Conventional Only) – Overrides any
coded squelch (DPL or PL) that is preprogrammed to a channel.
Radio Profiles – Allows for easy access to a set of
preprogrammed visual and audio settings of the radio.
Recent Calls – Allows for easy access to the list of calls
recently received or made.
Rekey Request – Notifies the dispatcher you want a new
encryption keys.
Repeater Access Button (RAB) (Conventional Only) –
Allows to manually send a repeater access codeword.
Reprogram Request (Trunking Only) – Notifies the dispatcher
you want a new dynamic regrouping assignment.
Request-To-Talk (Conventional Only) – Notifies the
dispatcher you want to send a voice call.
Scan – Toggles scan on or off.
Secure Transmission Select (Conventional and Trunking) –
Toggles the Secure Transmission On or Off when the Secure/
Clear Strapping fields is set to “Select” for the radio’s current
channel, and when the radio is model/option capable.
Selective Call (Conventional Only) – Calls an assigned radio.
English
Site Display/Search (Trunking Only) – Displays the current
site ID and RSSI value; performs site search for AMSS
(Automatic Multiple Site Select) or SmartZone operation.
Site Lock/Unlock (Trunking Only) – Locks onto a specific site.
Status – Sends data calls to the dispatcher about a predefined
status.
Talkaround/Direct (Conventional Only) – Toggles between
using a repeater and communicating directly with another radio.
Talkgroup (Conventional Only) – Allows a call from an
individual radio to a group of radios.
Text Messaging Service (TMS) – Selects the text messaging
menu.
TMS Quick Text – Selects a predefined message.
User – Automatically registers with the server.
Zone Select – Allows selection from a list of zones.
Assignable Settings or Utility Functions
Light/Flip – Press the button to toggle the display backlight on
or off.
Keypad/Control Lock – Toggles the keypad lock and/or MFK
lock on or off.
Voice Announcement – Audibly indicates the current feature
mode, Zone or Channel the user has just assigned.
Voice Mute – Toggles voice mute on or off.
Volume Set Tone – Sets the volume set tone.
Identifying Radio Controls
English
13
Accessing the Preprogrammed Functions
You can access various radio functions through one of the
following ways:
• A short or long press of the relevant programmable buttons.
Using the Navigation Buttons
Home Button
The H button returns you to the Home (default) screen. In most
cases, this is the current mode.
OR
• Use the Menu Select Buttons ({, |, and }).
Using the Menu Select Buttons
The Menu Select buttons access the menu entries of features.
Note:Check with your dealer or system administrator for the
list of features activated in your radio.
Your radio may be preprogrammed differently from the following
example, but the steps for selecting a channel may appear as
shown below:
• Press the Menu Select button ( | ) directly below Chan.
Zone | Chan | MyId
Identifying Radio Controls
Home Button
4-Way Navigation Button
14
English
Menu Select
Buttons
Data Feature
Button
For selected radio features, the H button is also used to save
user-edited radio settings or information before returning you to
the Home screen.
Note:Some features do not require you to press
the Home screen. Refer to the individual feature
sections in this manual for further details on saving
user-edited radio settings or information.
Data Feature Button
Use this button to access data-related features, such as the
Text Messaging Service (TMS) feature screen.
4-Way Navigation Button
Use this button to scroll up, down, left or right.
Press and release one of the button to scroll from one entry to
the next one. Press and hold one of the button to have the radio
toggles through the list automatically (release the button to
stop).
H to go to
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