Motorola 89FT3819 Users Guide

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Introduction

Thank you for purchasing a Motorola® RDX Series Radio. Your radio is a product of
Motorola’s 70 plus years of experience as a world leader in the designing and
manufacturing of communications equipment. The RDX Series radios provide cost­effective communications for businesses such as retail stores, restaurants, schools,
construction sites, manufacturing, property and hotel management and more.
Motorola professional two-way radios are the perfect communications solution for all
of today’s fast-paced industries.

Note: Please read this manual carefully to ensure you know how to properly

operate the radio before use.

Package Contents

•Radio

• Spring Action Belt Clip

• Lithium Ion Battery

• 10-Hour Charger

• User's Guide

• Warranty Card

• Drop-In Charging Tray (not included with all models)

Introduction

RDX

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For product-related questions, please contact:

1-800-448-6686 in the USA
1-800-461-4575 in Canada
1-888-390-6456

On the web, please refer to: www.motorola.com/radios/professional

on your TTY (Text Telephone)

Introduction

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Contents

Introduction...................................1

FCC Licensing Information..........5

Safety and General

Information...............................7

Getting Started............................17

Installing the Swivel Belt

Holster ..................................18

Installing the Nickel-Metal

Hydride Battery .....................19

Charging the XSeries Radio ....20

Turning Your Radio On

or Off......................................21

Adjusting the Volume ................21

Using the Radio ........................21

Understanding the Display........23

Battery and Charging

Options...................................24

NiMH Battery.............................24

Alkaline Batteries ......................24

Charging with the Drop-in

Charging Tray........................25

Reading the Battery Meter ........26

Battery Life................................26

XTN Series Factory Defaults ....27

Talking and Receiving ............... 28

Signal Strength Indicator/

Channel Busy........................ 28

Talk Range ............................... 28

Keypad Lock............................. 29

Hands-Free Use/VOX .............. 29

With Compatible VOX

Accessories........................... 29

Without Accessories................. 30

Setting VOX Sensitivity ............ 30

Monitoring a Channel ............... 31

Scanning ................................. 31

Programming Features...............32

Entering Programming Mode ....32

Programming a Channel ..........34

Programming the Frequency.....34

Programming the Interference

Eliminator Code......................35

Assigning Channels

to Presets ..............................35

Programming the Scramble

Feature...................................36

Programming Bandwidth ..........36

Programming the Available

Channel .................................37

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Programming Call Tones .........37

Programming Microphone

Gain ....................................... 38

Editing the Scan List ................38

Cloning...................................... 39

Advanced Features .........................41

Troubleshooting ............................. 43

Use and Care.................................... 45

Frequencies and Bandwidths......... 47

Verifying the M-Series

Frequency and Code Setting ......53

Contents

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Motorola Limited Warranty .............55

Software Copyright Notice..............63

Patent Notice..................................63

Export Law Assurances..................64

Index .................................................66

FCC Licensing Information

RDX Series professional two-way radios operate on radio frequencies that are
regulated by the Federal Communications Commission (FCC). In order to transmit
on these frequencies, you are required to have a license issued by the FCC.

Application is made available on FCC Form 601 and Schedules D, H, and
Remittance Form 159.

To obtain these FCC forms please request document 000601
forms and instructions. If you wish to have the document faxed, mailed or have
questions, please use the following contact information.

contact the Fax-On-

Faxed

Demand system at:

1-202-418-0177

Before filling out your application, you must decide which frequency(ies) you can
operate on. See Frequencies and Bandwidths.

For questions on determining your radio frequency, please call Motorola Product
Services at: 1-800-448-6686.

Mailed

call the FCC forms

hotline at:

1-800-418-FORM

1-800-418-3676

regarding FCC license

which includes all

Questions

contact the FCC at:

1-888-CALL-FCC

1-888-225-5322

Or: http://www.fcc.gov

FCC Licensing Information

FCC

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Changes or modifications not expressly approved by Motorola may void the user’s
authority granted by the FCC to operate this radio and should not be made. To
comply with FCC requirements, transmitter adjustments should be made only by or
under the supervision of a person certified as technically qualified to perform
transmitter maintenance and repairs in the private land mobile and fixed services as
certified by an organization representative of the user of those services.
Replacement of any transmitter component (crystal, semiconductor, etc.) not
authorized by the FCC equipment authorization for this radio could violate FCC
rules.

Note: Use of this radio outside the country where it was intended to be distributed

is subject to government regulations and may be prohibited.

FCC Licensing Information

FCC

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IMPORTANT

SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS

This document contains important safety and operating instructions. Please read
these instructions carefully and save them for future reference.

Before using the battery charger, read all the instructions and cautionary markings
on (1) the charger and (2) the battery (3) and on the radio using the battery.

1. To reduce risk of injury, charge only the rechargeable Motorola authorized

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WARNING

3. To reduce risk of damage to the electric plug and cord, pull by the plug rather than the
cord when disconnecting the charger.

4. An extension cord should not be used unless absolutely necessary. Use of an improper
extension cord could result in risk of fire and electric shock. If an extension cord must be
used, make sure that the cord size is 18AWG for lengths of up to 100 feet (30.48m), and
16AWG for lengths up to 150 feet (45.72m).

batteries. Other batteries may explode, causing personal injury and damage.

2. Use of accessories not recommended by Motorola may result in risk of fire,
electric shock, or injury.

Safety and General Information

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Warnings (Cont.)

5. To reduce risk of fire, electric shock, or injury, do not operate the charger if it has been
broken or damaged in any way. Take it to a qualified Motorola service representative.

6. Do not disassemble the charger – it is not repairable and replacement parts are not
available. Disassembly of the charger may result in risk of electrical shock or fire.

7. To reduce risk of electric shock, unplug the charger from the AC outlet before attempting
any maintenance or cleaning.

Operational Safety Guidelines

• This equipment is not suitable for outdoor use. Use only in dry locations/conditions.

• Connect equipment only to an appropriately fused and wired supply of the correct voltage
(as specified on the product).

• When not in use, disconnect the transformer from the AC outlet.

• The socket outlet to which the transformer is connected should be close by and easily
accessible.

• In equipment using fuses, replacements must comply with the type and rating specified in
the equipment instructions.

• Maximum ambient temperature around the transformer unit must not exceed 40°C (104°F).

Safety and General Inforation

• Output power from the transformer unit must not exceed the ratings stated on the product
label located on the bottom of the charger.

• Make sure the cord is located where it will not be stepped on, tripped over, or subjected to
water, damage, or stress.

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Product Safety and RF Exposure for

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Portable Two-Way Radios

The information provided in this document
supersedes information contained in user guides
published prior to February 2002.

BEFORE USING THIS
RADIO, READ THIS

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AWARENESS AND CONTROL
INFORMATION AND OPERATIONAL
INSTRUCTIONS FOR COMPLIANCE WITH
RF ENERGY EXPOSURE LIMITS IN
APPLICABLE NATIONAL AND
INTERNATIONAL STANDARDS. ALSO READ
THE OPERATIONAL INSTRUCTIONS FOR
SAFE USAGE. FOR RADIOS THAT HAVE
BEEN APPROVED AS INTRINSICALLY
SAFE, READ THE INSTRUCTIONS AND
INFORMATION ON INTRINSIC SAFETY ON
PAGE 15.

INFORMATION WHICH
CONTAINS IMPORTANT
OPERATING
INSTRUCTIONS FOR SAFE
USAGE AND RF ENERGY

RF Energy Exposure Awareness and
Control Information and Operational
Instructions for Occupational Use

Note: This radio is intended for use in
occupational/controlled conditions where users
have full knowledge of their exposure and can
exercise control over their exposure to meet the
occupational limits in FCC/ICNIRP and
International standards. This radio device is NOT
authorized for general population consumer use

This two-way radio uses electromagnetic energy in
the radio frequency (RF) spectrum to provide
communications between two or more users over a
distance. It uses radio frequency (RF) energy or
radio waves to send and receive calls. RF energy is
one form of electromagnetic energy. Other forms
include, but are not limited to, sunlight and x-rays.
RF energy, however, should not be confused with
these other forms of electromagnetic energy, which
when used improperly, can cause biological
damage. Very high levels of x-rays, for example, can
damage tissues and genetic material.
Experts in science, engineering, medicine, health,
and industry work with organizations to develop
standards for safe exposure to RF energy. These
standards provide recommended levels of RF
exposure for both workers and the general public.

Safety and General Information

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These recommended RF exposure levels include
substantial margins of protection.
All Motorola two-way radios are designed,
manufactured, and tested to ensure they meet
government-established RF exposure levels. In
addition, manufacturers also recommend specific
operating instructions to users of two-way radios.
These instructions are important because they
inform users about RF energy exposure and
provide simple procedures on how to control it.
Please refer to the following websites for more
information on what RF energy exposure is and
how to control your exposure to assure compliance
with established RF exposure limits:

http://www.fcc.gov/oet/rfsafety/rf-faqs.html
http://www.osha.gov/SLTC/
radiofrequencyradiation/index.html

Federal Communication Commission
(FCC) Regulations (US markets only)

The FCC rules require manufacturers to comply
with the FCC RF energy exposure limits for
portable two-way radios before they can be

Safety and General Inforation

marketed in the U.S. When two-way radios are
used as a consequence of employment, the FCC
requires users to be fully aware of and able to
control their exposure to meet occupational
requirements. Exposure awareness can be

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facilitated by the use of a product label directing
users to specific user awareness information. Your
Motorola two-way radio has a RF Exposure
Product Label.

Label from the device. Also, your Motorola user

manual, or separate safety booklet includes
information and operating instructions required to
control your RF exposure and to satisfy compliance
requirements.

Do not remove this RF Exposure

Compliance with RF Exposure
Standards

Your Motorola two-way radio is designed and
tested to comply with a number of national and
International standards and guidelines (listed
below) for human exposure to radio frequency
electromagnetic energy. This radio complies with

the IEEE (FCC) and ICNIRP exposure limits for
occupational/controlled RF exposure
environments at operating duty factors of up to
50% talk-50% listen and is authorized by the
IEEE/ICNIRP for occupational use only.

In terms of measuring RF energy for compliance
with these exposure guidelines, your radio

generates measurable RF energy only while it
is transmitting (during talking), not when it is
receiving (listening) or in standby mode.

Note: The approved batteries, supplied with this
radio, are rated for a 5-5-90 duty cycle (5% talk–
5% listen–90% standby), even though this radio
complies with IEEE/ICNIRP occupational exposure
limits at usage factors of up to 50% talk.

Your Motorola two-way radio complies
with the following RF energy exposure
standards and guidelines:

• United States Federal Communications
Commission, Code of Federal Regulations; 47
CFR part 2 sub-part J

• American National Standards Institute (ANSI) /
Institute of Electrical and Electronic Engineers
(IEEE) C95. 1-1992

• Institute of Electrical and Electronic Engineers
(IEEE) C95.1-1999 Edition

• International Commission on Non-Ionizing
Radiation Protection (ICNIRP) 1998

• Ministry of Health (Canada) Safety Code 6. Limits
of Human Exposure to Radiofrequency
Electromagnetic Fields in the Frequency Range
from 3 kHz to 300 GHz, 1999

• Australian Communications Authority

Radiocommunications (Electromagnetic
Radiation – Human Exposure) Standard, 2003

• ANATEL ANNEX to Resolution No. 303 of July

2, 2002 "Regulation of limitation of exposure to
electrical, magnetic and electromagnetic fields
in the radio frequency range between 9 KHz
and 300 GHz" and "Attachment to resolution #
303 from July 2, 2002"

RF Exposure Compliance and Control
Guidelines and Operating Instructions

To control your exposure and ensure compliance
with the occupational/controlled environment
exposure limits, always adhere to the following
procedures:

Guidelines:

• User awareness instructions should accompany
device when transferred to other users.

• Do not use this device if the operational require­ments described herein are not met.

Operating Instructions

• Transmit no more than the rated duty factor of
50% of the time. To transmit (talk), push the Push­To-Talk (PTT) button. To receive calls, release the
PTT button. Transmitting 50% of the time, or less,
is important because this radio generates measur­able RF energy exposure only when transmitting
(in terms of measuring for standards compliance).

• When worn on the body, always place the radio in

Safety and General Information

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a Motorola-approved clip, holder, holster, case, or

O

body harness for this product. Using approved
body-worn accessories is important because the
use of non-Motorola-approved accessories may
result in exposure levels, which exceed the IEEE/
ICNIRP occupational/controlled environment RF
exposure limits.

• If you are not using a body-worn accessory and

are not using the radio in the intended use posi­tion, along side the head in the phone mode
(TETRA only), in front of the face in the hand
held mode, then ensure the antenna and the
radio are kept 2.5 cm (one inch) from the body
when transmitting.

Keeping the radio at a

proper distance is important because RF expo­sures decrease with increasing distance from
the antenna.

Hand-held Mode - Operating Instructions

• Hold the radio in a vertical position in
front of the face with the microphone
(and other parts of the radio includ­ing the antenna) at least 2.5 cm (one

Safety and General Inforation

inch) away from the nose or lips.
Antenna should be kept away from the eye. Keep­ing the radio at a proper distance is important
since RF exposures decrease with increasing dis­tance from the antenna.

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MAN WITH RADI

Phone Mode (TETRA only) - Operating
Instructions

• When placing or receiving a phone call, hold
your radio product as you would a wireless
telephone. Speak directly into the microphone.

Approved Accessories

• Use only Motorola-approved supplied or replace­ment antennas, batteries, and accessories. Use of
non–Motorola - approved antennas, batteries and
accessories may exceed IEEE/ICNIRP RF expo­sure guidelines.
For a list of Motorola-approved accessories, visit
the following website, which lists approved acces­sories for your radio model.

http://www.motorola.com/governmentandenterprise

Additional Information

For additional information on exposure
requirements or other training information, visit
http://www.motorola.com/rfhealth.

Electromagnetic Interference/
Compatibility

NOTE: Nearly every electronic device is

susceptible to electromagnetic interference (EMI) if
inadequately shielded, designed or otherwise
configured for electromagnetic compatibility.

Facilities

To avoid electromagnetic interference and/or
compatibility conflicts, turn off your radio in any
facility where posted notices instruct you to do so.
Hospitals or health care facilities may be using
equipment that is sensitive to external RF energy.

Aircraft

When instructed to do so, turn off your radio when
on board an aircraft. Any use of a radio must be in
accordance with applicable regulations per airline
crew instructions.

Medical Devices

Pacemakers

The Advanced Medical Technology Association
(AdvaMed) recommends that a minimum
separation of 15 cms (6 inches) be maintained
between a handheld wireless radio and a
pacemaker.These recommendations are
consistent with those of the U.S. Food and Drug
Administration.

Persons with pacemakers should:

• ALWAYS keep the radio more than 15 cms from
their pacemaker when the radio is turned ON.

• Not carry the radio in the breast pocket.

• Use the ear opposite the pacemaker to minimize
the potential for interference.

Turn the radio OFF immediately if you have any
reason to suspect that interference is taking place.

Hearing Aids

Some digital wireless radios may interfere with
some hearing aids. In the event of such
interference, you may want to consult your hearing
aid manufacturer to discuss alternatives.

Other Medical Devices

If you use any other personal medical device,
consult the manufacturer of your device to
determine if it is adequately shielded from RF
energy. Your physician may be able to assist you in
obtaining this information.

Use of Communication Devices While
Driving

Always check the laws and regulations on the use
of radios in the areas where you drive.

• Give full attention to driving and to the road.

• Use hands-free operation, if available.

• Pull off the road and park before making or
answering a call, if driving conditions or regula­tions so require.

Safety and General Information

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OPERATIONAL WARNINGS

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WARNING

interference with air bag wiring.

Do not place a portable radio in the area over an air
bag or in the air bag deployment area. Air bags
inflate with great force. If a portable radio is placed
in the air bag deployment area and the air bag
inflates, the radio may be propelled with great force
and cause serious injury to occupants of the
vehicle.

For Vehicles With Air Bags

Refer to vehicle manufacturer's
manual prior to installation of
electronic equipment to avoid

Potentially Explosive Atmospheres

(Explosive atmospheres refers to hazard
classified locations that may contain hazardous
gas, vapors, or dusts.)

Turn off your radio prior to entering any area with a
potentially explosive atmosphere, unless it is a
radio type especially qualified for use in such areas
as "Intrinsically Safe" (for example, Factory Mutual,

Safety and General Inforation

CSA, UL, CENELEC or ATEX Approved). Do not
remove, install, or charge batteries in such areas.
Sparks in a potentially explosive atmosphere can
cause an explosion or fire resulting in bodily injury
or even death.

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The areas with potentially explosive atmospheres
referred to above include fuelling areas such as
below decks on boats, fuel or chemical transfer or
storage facilities, areas where the air contains
chemicals or particles, such as grain, dust or metal
powders. Areas with potentially explosive
atmospheres are often but not always posted.

Blasting Caps And Blasting Areas

To avoid possible interference with blasting
operations, turn off your radio when you are near
electrical blasting caps, in a blasting area, or in
areas posted:
"Turn off two-way radio". Obey all signs and
instructions.

OPERATIONAL CAUTIONS
Antennas

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a u t i o

Do not use any portable radio that has a
damaged antenna. If a damaged
antenna comes into contact with your
skin, a minor burn can result.

Batteries

All batteries can cause property damage and/or
bodily injury such as burns if a conductive material
such as jewellery, keys, or beaded chains touch
exposed terminals. The conductive material may
complete an electrical circuit (short circuit) and
become quite hot. Exercise care in handling any

charged battery, particularly when placing it inside
a pocket, purse, or other container with metal
objects.

INTRINSICALLY SAFE RADIO
INFORMATION

The Intrinsically safe approval unit refers to a
product that has been approved as intrinsically
safe by an approval agency (for example FM
Approvals, CSA, UL, CENELEC or ATEX) and
certifies that a particular product meets the
Agency's applicable intrinsic safety standards for
specific types of hazardous classified locations. A
portable radio that has been approved for intrinsic
safety will have Approval label attached to the radio
to identify the unit as being Approved for specified
hazardous atmospheres. This label specifies the
hazardous Class/Division/Group along with the
part number of the battery that must be used. The
Intrinsically Safe Approval Label will be located on
the portable radio unit.

Operational Cautions for Intrinsic Safe
Equipment

• Do not operate radio communications equipment
in a hazardous atmosphere unless it is a type
especially qualified (for example, FM, UL, CSA, or

CENELEC or ATEX approved). An explosion or

fire may result.

• Do not operate a radio unit that has been
approved as intrinsically safe product in a hazard-

ous atmosphere if it has been physically damaged
(for example, cracked housing). An explosion or
fire may result.

Do not replace or charge batteries in a hazardous
atmosphere. Contact sparking may occur while
installing or removing batteries and cause an
explosion or fire.

Warnings for Radios

!

WARNING

and the intrinsic safety approval labelling (FM, UL,
CSA, CENELEC or ATEX). Radios will not be
upgraded to this capability and labeled once they
have been shipped to the field. A modification
changes the unit’s hardware from it’s original
design made by the original product.

• Do not replace or change accessories in a
hazardous atmosphere. Contact sparking
may occur while installing or removing
accessories and cause an explosion or fire.

• Turn the radio off before removing or
installing a battery or accessory.

• Do not disassemble an intrinsically safe
product in any way that exposes the
internal circuits of the unit.

• Failure to use an intrinsically safe approved
battery or Approved accessories
specifically approved for the radio unit may

Approved as Intrinsically Safe

Radios must ship from the Motorola
manufacturing facility with the
hazardous atmosphere capability

Safety and General Information

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result in the dangerously unsafe condition
of an unapproved radio combination being
used in a hazardous location.

• Unauthorized or incorrect modification of
the intrinsically safe approved Product will
negate the approval rating of the product.

• Incorrect repair or relabeling or any
intrinsically safe Agency-approved radio
could adversely affect the Approval rating
of the unit.

• Use of a radio that is not intrinsically safe in
a hazardous atmosphere could result in
serious injury or death.

Repair

REPAIRS FOR MOTOROLA

!

WARNING

USER.

• Repairs to a Motorola FM approved
radio product should only be done at a
location that has been FM audited
under the FM 3605 repairs and service

Safety and General Inforation

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standard.

• Contact Motorola for assistance
regarding repairs and service of
Motorola intrinsically safe equipment.

A repair constitutes something done internally to
the unit that would bring it back to its original
condition. Items not considered as repairs are

PRODUCTS WITH
INTRINSICALLY SAFE
APPROVAL ARE THE
RESPONSIBILITY OF THE

those in which an action is performed on a unit
which does not require the outer casing of the unit
to be opened in a manner which exposes the
internal electrical circuits of the unit.

Do Not Substitute Options or
Accessories

The Motorola communications equipment certified
as intrinsically safe by the approving agency, (FM,
UL, CSA, CENELEC or ATEX) is tested as a
complete system which consists of the listed
agency Approved portable, Approved battery, and
Approved accessories or options, or both. This
Approved portable and battery combination must
be strictly observed. There must be no substitution
of items, even if the substitute has been previously
Approved with a different Motorola
communications equipment unit. Approved
configurations are listed by the Approving Agency
(FM, UL, CSA, CENELEC or ATEX).

The Intrinsically Safe Approval Label affixed to
radio refers to the intrinsically safe classification of
that radio product, and the approved batteries that
can be used with that system.

The manual PN referenced on the Intrinsically Safe
Approval Label identifies the approved
Accessories and or options that can be used with
that portable radio unit.
Using a non Motorola intrinsically safe battery and
or accessory with the Motorola approved radio unit
will void the intrinsically safe approval of that radio
unit.

Getting Started

This User’s Guide covers multiple RDX Series models, and may detail some features
your radio does not have. Your model number is shown on the front of the radio,

underneath the speaker, and tells you the following information:

Transmit

Model Number

Model

RDU2020 UHF 2 2

RDV2020 VHF 2 2

Location

Frequency

Band

Power

(Watts)

Number of

Channels

Getting Started

RDX

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Installing the Spring Action Belt Clip

1. Slide the spring action belt clip grooves into the belt clip

rails on the back of the battery pack and slide it down into
place until it snaps.

2. To remove, push the release tab on the back of the battery

surface and pull the spring action belt clip upward to
remove.

Note: In case of loss, please contact your point-of-sale or call

1-800-448-6686 to request replacement part number

4280383X62.

Getting Started

RDX

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