This manual covers all models of the ASTRO™ Digital XTS 3500
specified. It includes all the information necessary to maintain peak product performance and maximum
working time, using the pass/fail service approach. This basic level of service is typical of some local
service centers, self-maintained customers, and some distributors.
Included in this manual are: radio specifications for the VHF and UHF frequency bands; a general
description of ASTRO Digital XTS 3500 models; recommended test equipment, service aids, and tools;
radio alignment procedures; fundamental disassembly/reassembly procedures; and general maintenance
recommendations.
For details on the operation of the radio, or board or component-level troubleshooting, refer to the
applicable manuals, available separately . T o help you with your selection, a list is provided under “Related
Publications” at the front of this manual.
®
Portable Radio, unless otherwise
Safety
Before operating an ASTRO XTS 3500 Radio, please read the “Safety Information” section in the front of
this manual.
Manual Revisions
Changes which occur after this manual is printed are described in “FMRs.” These FMRs provide complete
information on changes, including pertinent parts list data.
The Motorola products described in this manual may include copyrighted Motorola computer programs
stored in semiconductor memories or other media. Laws in the United States and other countries preserve
for Motorola certain exclusive rights for copyrighted computer programs, including, but not limited to,
the exclusive right to copy or reproduce in any form the copyrighted computer program. Accordingly , any
copyrighted Motorola computer programs contained in the Motorola products described in this manual
may not be copied, reproduced, modified, reverse-engineered, or distributed in any manner without the
express written permission of Motorola. Furthermore, the purchase of Motorola products shall not be
deemed to grant either directly or by implication, estoppel, or otherwise, any license under the
copyrights, patents or patent applications of Motorola, except for the normal non-exclusive license to use
that arises by operation of law in the sale of a product.
Portable Radio Model Numbering System
Typical Model Number:
Position:
Position 1 - Type of Unit
D = Dash-Mounted Mobile Radio
H = Hand-Held Portable
M = Motorcycle Mobile RadioT =Trunk-Mounted Mobile Radio
* FM Intrinsically Safe: Class I, II, III, Division 1,
Groups C, D,E, F, and G. FM Non-incendive:
Class 1, Division 2, Groups A, B, C, and D.
–30°C to +60°C
–40°C to +85°C
7.5 Volts
6 to 9 Volts
80mA
NTN8294_
NTN8293_
NTN8610_
RECEIVERTRANSMITTER
Frequency Range:
Bandwidth:
Quieting Sensitivity (20dBQ):
Usable Sensitivity
(12dB SINAD):
Intermodulation:
Selectivity (typical)
(25/30kHz Channel):
(12.5kHz Channel):
Spurious Rejection:
Frequency Stability
(–30+60°C; 25°C reference):
Rated Audio:
FM Hum and Noise (typical):
Distortion (At Rated Audio):
136-174MHz
38MHz
0.35µV (typical)
0.20µV (typical)
–78dB (typical)
–80dB
–67dB
–78dB
±.0002%
500mW
25kHz –50dB
12.5kHz –44dB
1.5% Typical
RF Power:
136-174MHz:
Frequency Range:
Frequency Stability (typical)
(–30 to +60°C; 25°C ref.):
Emission (Conducted and Radiated): –75dBc
FM Hum and Noise (typical)
(Companion Receiver):
Distortion:
Modulation Limiting: 25kHz chnls ±5.0kHz
12.5kHz chnls ±2.5kHz
Adjacent Channel Power Ratio:
Emissions Designators:
20K0F1E, 16K0F3E, 11K0F3E,
8K10F1D, and 8K10F1E
1 to 6 Watts
136-174MHz
±.0002%
25kHz –50dB
12.5kHz –44dB
2% Typical
25kHz –73dBc
12.5kHz –63dBc
Dimensions (H x W x D)
Note: 2.44" = width at PTT; 2.34" = width at
bottom; 1.83" = depth at speaker; 0.97" =
depth at keypad
Less Battery:
6.58" x 2.44" x 1.83"/6.58" x 2.34" x 0.97"
(167.13mm x 61.90mm x 46.42mm/
167.13mm x 59.49mm x 24.56mm)
With Battery:
6.58" x 2.44" x 1.83"/6.58" x 2.34" x 1.65"
(167.13mm x 61.90mm x 46.42mm/
167.13mm x 59.49mm x 41.97mm)
Weight: (w/Helical Antenna)
Less Battery:
With Ultra-High Cap. NiCd: 25.19oz. (693gm)
With Li-Ion:
With Ultra-High Cap. NiMH: 23.45oz. (644gm)
With Extended- Cap. NiMH: 24.04oz. (682gm)
14.10oz. (383gm)
20.41oz. (583gm)
Channel Spacing:
12.5/25 kHz
Specifications subject to change without notice
v
or
or
or
or
or
or
SPECIFICATIONS FOR UHF RADIOS
All specifications are per Telecommunications Industries Association TIA-603 unless otherwise noted
GENERAL
FCC Designation: AZ489FT4828
Temperature Range:
Operating:
Storage:
Power Supply: Nickel-Cadmium Battery (NiCd)
Nickel-Metal-Hydride Battery (NiMH)
Lithium-Ion Battery (Li-Ion)
Battery Voltage:
Nominal:
Range:
Transmit Current Drain (Typical): 2000mA
Receive Current Drain (Rated Audio): 240mA
Standby Current Drain:
* FM Intrinsically Safe: Class I, II, III, Division 1,
Groups C, D,E, F, and G. FM Non-incendive:
Class 1, Division 2, Groups A, B, C, and D.
–30°C to +60°C
–40°C to +85°C
7.5 Volts
6 to 9 Volts
80mA
NTN8294_
NTN8293_
NTN8610_
RECEIVERTRANSMITTER
Frequency Range:
Bandwidth:
Quieting Sensitivity (20dBQ):
Usable Sensitivity
(12dB SINAD):
Intermodulation:
Selectivity (typical)
(25/30kHz Channel):
(12.5kHz Channel):
Spurious Rejection:
Frequency Stability
(–30+60°C; 25°C reference):
Rated Audio:
FM Hum and Noise (typical):
Distortion (At Rated Audio):
450-520MHz
70MHz
0.35µV (typical)
0.20µV (typical)
–78dB (typical)
–78dB
–70dB
–80dB
±.0002%
500mW
25kHz –48dB
12.5kHz –43dB
1.5% Typical
RF Power:
450-520MHz:1 Watt/5 Watts
Frequency Range:450-520MHz
Frequency Stability (typical)
(–30 to +60°C; 25°C ref.):±.0002%
Emission (Conducted and Radiated):–75dBc
FM Hum and Noise (typical)
(Companion Receiver):25kHz –48dB
12.5kHz –42dB
Distortion:2% Typical
Modulation Limiting:25kHz chnls ±5.0kHz
12.5kHz chnls ±2.5kHz
Emissions Designators:
20K0F1E, 16K0F3E, 11K0F3E,
8K10F1D, and 8K10F1E
Dimensions (H x W x D)
Note: 2.44" = width at PTT; 2.34" = width at
bottom; 1.83" = depth at speaker; 0.97" =
depth at keypad
Less Battery:
6.58" x 2.44" x 1.83"/6.58" x 2.34" x 0.97"
(167.13mm x 61.90mm x 46.42mm/
167.13mm x 59.49mm x 24.56mm)
With Battery:
6.58" x 2.44" x 1.83"/6.58" x 2.34" x 1.65"
(167.13mm x 61.90mm x 46.42mm/
167.13mm x 59.49mm x 41.97mm)
Weight: (w/Helical Antenna)
Less Battery:
With Ultra-High Cap. NiCd: 25.19oz. (693gm)
With Li-Ion:
With Ultra-High Cap. NiMH: 23.45oz. (644gm)
With Extended- Cap. NiMH: 24.04oz. (682gm)
14.10oz. (383gm)
20.41oz. (583gm)
Channel Spacing:12.5/25 kHz
Specifications subject to change without notice
GLOSSARY
A/DAnalog-to-Digital converter; converts an instantaneous dc voltage
level to a corresponding digital value.
ABACUS ICCustom integrated circuit providing a digital receiver IF backend.
ADDAGAnalog-to-Digital/Digital-to-Analog Glue IC
APCOAssociation of Public Safety Communication Officers
CODECCoder/Decoder IC for analog-to-digital and digital-to-analog
conversion.
D/ADigital-to-Analog converter; converts a digital value to a
corresponding dc voltage value.
DTMFDual-Tone Multi-Frequency
DPLDigital Private-Line™
DSPDigital Signal Processor; microcontroller specifically tailored for
signal processing computations. In this case refers specifically to
Motorola DSP56603.
DSPS ICDigital Signal Processor Support IC. Generates processor clocks
and provides peripheral functions for the DSP.
FirmwareSoftware or a software/hardware combination of computer
programs and data, with a fixed logic configuration stored in a
read-only memory; information can not be altered or
reprogrammed.
FGUFrequency Generation Unit
FLASHport™A Motorola term that describes the ability of a radio to change
memory. Every FLASHport radio contains a FLASHport EEPROM
memory chip that can be software written and rewritten to, again
and again.
HostMotorola HC12A4 microcontrol unit U204 (see MCU).
Host PortParallel memory mapped interface consisting of eight registers in
the DSP56603.
ICIntegrated Circuit
IMBEImproved Multi-Band Excitation: a sub-band, voice encoding
algorithm used in ASTRO digital voice.
MCUMicroControl Unit
MDCMotorola Digital Communications
MISOMaster In Slave Out; used by the slave device to send data to the
master device.
MOSIMaster Out Slave In; used by the master device to send data to the
slave device.
OMPACOver-Molded Pad-Array Carrier; a Motorola custom IC package,
distinguished by the presence of solder balls on the bottom pads.
Open
ArchitectureA controller configuration that utilizes a microprocessor with
extended ROM and RAM.
PC BoardPrinted Circuit board
PCICPower Control IC
PLPrivate-Line® tone squelch; a continuous sub-audible tone that is
transmitted along with the carrier.
PLLPhase-Locked Loop; a circuit in which an oscillator is kept in phase
with a reference, usually after passing through a frequency divider.
PTTPush-To-Talk; the switch located on the left side of the radio
which, when pressed, causes the radio to transmit.
RegistersShort-term data-storage circuits within the microcontrol unit or
programmable logic IC.
RepeaterRemote transmit/receive facility that re-transmits received signals
in order to improve communications coverage.
RESETReset line; an input to the microcontroller that restarts execution.
RF PARadio Frequency Power Amplifier
RSSRadio Service Software
RPT/TARePeaTer/Talk-Around
RX DATARecovered digital data line.
Signal Qualifier ModeAn operating mode whereby the radio is muted but still continues
to analyze receive data to determine RX signal type.
SCI INSerial Communication Interface INput line
SoftpotSoftware potentiometer; a computer-adjustable electronic
attenuator.
SoftwareComputer programs, procedures, rules, documentation, and data
pertaining to the operation of a system.
SPISerial Peripheral Interface; how the microcontroller communicates
to modules and ICs through the CLOCK and DATA lines.
SquelchMuting of audio circuits when received signal levels fall below a
pre-determined value.
SRAMStatic-RAM chip used for volatile, program/data memory.
SSISynchronous Serial Interface on the DSP56603 to the CODEC,
DSPS IC, and ADDAG.
Standby ModeAn operating mode whereby the radio is muted but still continues
to monitor data.
System SelectThe act of selecting the desired operating system with the system-
select switch (also, the name given to this switch).
TOTTime-Out Timer; a timer that limits the length of a transmission.
TSOPThin Small-Outline Package
UARTUniversal Asynchronous Receiver Transmitter.
µCMicrocontrol unit (see MCU).
VCOVoltage-Controlled Oscillator; an oscillator whereby the frequency
of oscillation can be varied by changing a control voltage.
VCOB ICVoltage-Controlled Oscillator Buffer IC
VocoderVOice enCODER; the DSP-based system for digitally processing
the analog signals, includes the capabilities of performing voice
compression algorithms or voice encoding.
VOCONVOcoder/CONtroller board
VSWRVoltage Standing Wave Ratio
Safety Information
R
Safe And Efficient Operation Of Motorola Two-Way Radios
For information regarding radio use in hazardous areas, please refer to the Factory Mutual (FM) approval manual
supplement that is included with radio models that offer this capability.
Exposure To Radio Frequency Energy
National and International Standards and Guidelines
Your Motorola Two-Way Radio, which generates and radiates radio frequency (RF) electromagnetic energy (EME), is
designed to comply with the following National and International Standards and Guidelines regarding exposure of
human beings to radio frequency electromagnetic energy:
•Federal Communications Commission Report and Order No. FCC 96-326 (August 1996)
•American National Standards Institute (C95.1 - 1992)
•National Council on Radiation Protection and Measurements (NCRP - 1986)
•International Commission on Non-Ionizing Radiation Protection (ICNRP - 1986)
•European Committee for Electrotechnical Standardisation (CENELEC):
•ENV. 50166-1
1995 E
•ENV. 50166-2
1995 E
•Proceedings of
SC211/8 1996
To assure optimal radio performance and that human exposure to radio frequency electromagnetic energy is within
the guidelines set forth in the above standards, always adhere to the following procedures:
Human Exposure to Electromagnetic Fields Low Frequency (0Hz to 10kHz)
Human Exposure to Electromagnetic Fields High Frequency (10kHz to 300GHz)
Safety Considerations for Human Exposure to E.M.F.s from Mobile Telecommunications
Equipment (M.T.E.) in the Frequency Range 30MHz - 6 GHz (E.M.F. - Electromagnetic
Fields)
Portable Radio Operation and EME Exposure
•When transmitting with a portable radio, hold the radio in a vertical position with its microphone
1 to 2 inches (2.5 to 5 centimeters) away from your mouth. Keep the antenna at least 1 inch (2.5
centimeters) from your head and body.
•If you wear a portable two-way radio on your body, ensure that the antenna is at least 1 inch (2.5
centimeters) from your body when transmitting.
MAN WITH
Electromagnetic Interference/Compatibility
Note
Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately
shielded, designed, or otherwise configured for electromagnetic compatibility.
•To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio in any facility where
posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive
to external RF energy.
•When instructed to do so, turn off your radio when on board an aircraft. Any use of a radio must be in accordance
with airline regulations or crew instructions.
Operational Warnings
!
C a u t i o n
!
Vehicles With an Air Bag
Do not place a portable radio in the area over an air bag or in the air bag deployment area. Air bags inflate with great
force. If a portable radio is placed in the air bag deployment area and the air bag inflates, the radio may be propelled
with great force and cause serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your two-way radio when you are in any area with a potentially explosive atmosphere, unless it is a radio
type especially qualified for use in such areas (for example, Factory Mutual or CENELEC approved). Sparks in a
potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death.
Batteries
Do not replace or recharge batteries in a potentially explosive atmosphere. Battery contact sparking may occur while
installing or removing batteries and may cause an explosion.
Blasting Caps and Blasting Areas
To avoid possible interference with blasting operations, turn off your radio when you are near electrical blasting caps,
in a blasting area, or in areas posted: “Turn off two-way radio.” Obey all signs and instructions.
!
W A R N I N G
Note
The areas with potentially explosive atmospheres referred to above include fueling areas such as: below
decks on boats; fuel or chemical transfer or storage facilities; areas where the air contains chemicals or
particles, such as grain, dust, or metal powders; and any other area where you would normally be advised
to turn off a vehicle engine. Areas with potentially explosive atmospheres are often but not always
posted.
Operational Cautions
Antennas
•Do not use any portable two-way radio that has a damaged antenna. If a damaged antenna comes into contact
with your skin, a minor burn can result.
•Make sure you have the correct antenna installed for your radio’s frequency band. Ask your dealer for details.
Batteries
All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry,
keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short
circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a
pocket, purse, or other container with metal objects.
Battery Information
Charging Batteries
This product is powered by a nickel-cadmium (Ni-Cd), nickel-metal-hydride (NiMH), or lithium-ion rechargeable
battery. Charge the battery before use to ensure optimum capacity and performance. The battery was designed
specifically to be used with a Motorola charger. Charging in non-Motorola equipment may lead to battery damage
and void the battery warranty.
Note
The battery should be at about 77°F (25°C) (room temperature), whenever possible. Charging a cold battery (below
50° F [10°C]) may result in leakage of electrolyte and ultimately in failure of the battery. Charging a hot battery (above
104°F [40°C]) results in reduced discharge capacity, affecting the performance of the radio. Motorola rapid-rate battery
chargers contain a temperature-sensing circuit to ensure that batteries are charged within the temperature limits
stated above.
When charging a battery attached to a radio, turn the radio off to ensure a full charge.
Recycling of Nickel-Cadmium Batteries
Nickel-cadmium (Ni-Cd) rechargeable batteries can be recycled. However, recycling facilities may not be available in
all areas. Under various U.S. state laws and the laws of several other countries, Ni-Cd batteries must be recycled or
disposed of properly and cannot be disposed of in landfills or incinerators.
Contact your local waste management agency for specific requirements and information in your area.
Motorola fully endorses and encourages the recycling of Ni-Cd batteries. In the U.S. and Canada, Motorola
participates in the nationwide Rechargeable Battery Recycling Corporation (RBRC) program for Ni-Cd battery
collection and recycling. Many retailers and dealers participate in this program.
For the location of the drop-off facility closest to you, access RBRC's Internet website at www.rbrc.com or call 1-8008-BATTERY. This internet site and telephone number also provide other useful information concerning recycling
options for consumers, businesses, and governmental agencies.
Intrinsically Safe Radio Information
FMRC Approved Equipment
Anyone intending to use a radio in a location where hazardous concentrations of flammable materials exist
(hazardous atmosphere) is advised to become familiar with the subject of intrinsic safety and with the National
Electric Code NFPA 70 (National Fire Protection Association) Article 500 (hazardous [classified] locations).
An Approval Guide, issued by Factory Mutual Research Corporation (FMRC), lists manufacturers and the products
approved by FMRC for use in such locations. FMRC has also issued a voluntary approval standard for repair service
(“Class Number 3605”).
FMRC Approval labels are attached to the radio to identify the unit as being FM Approved for specified hazardous
atmospheres. This label specifies the hazardous Class/Division/Group along with the part number of the battery that
must be used. Depending on the design of the portable unit, this FM label can be found on the back or the bottom
of the radio housing. The FM Approval mark is shown below:
FM
APPROVED
WARNINGS
•Do not operate radio communications equipment in a hazardous atmosphere unless it is a type
especially qualified (for example, FMRC Approved) for such use. An explosion or fire may result.
•Do not operate an FMRC Approved Product in a hazardous atmosphere if it has been physically
damaged (for example, cracked housing). An explosion or fire may result.
•Do not replace or charge batteries in a hazardous atmosphere. Contact sparking may occur while
installing or removing batteries and cause an explosion or fire.
•Do not replace or change accessories in a hazardous atmosphere. Contact sparking may occur while
installing or removing accessories and cause an explosion or fire.
•Do not operate an FMRC Approved Product unit in a hazardous location with the accessory contacts
exposed. Keep the connector cover in place when accessories are not used.
•Turn a radio off before removing or installing a battery or accessory.
•Do not disassemble an FMRC Approved Product unit in any way that exposes the internal electrical
circuits of the unit.
Radios must ship from the Motorola manufacturing facility with the hazardous atmosphere capability and FM
Approval labeling. Radios will not be “upgraded” to this capability and labeled in the field.
W A R N I N G
!
!
A modification changes the unit’s hardware from its original design configuration. Modifications can only be made
by the original product manufacturer at one of its FMRC-audited manufacturing facilities.
WARNINGS
!
W A R N I N G
!
•Failure to use an FMRC Approved Product unit with an FMRC Approved battery or FMRC Approved
accessories specifically approved for that product may result in the dangerously unsafe condition of
an unapproved radio combination being used in a hazardous location.
•Unauthorized or incorrect modification of an FMRC Approved Product unit will negate the Approval
rating of the product.
Repair of FMRC Approved Products
REPAIRS FOR MOTOROLA PRODUCTS WITH FMRC APPROVAL ARE THE RESPONSIBILITY OF THE USER.
Y ou should not repair or relabel any Motorola- manufactured communication equipment bearing the FMRC Approval
label (“FMRC Approved Product”) unless you are familiar with the current FMRC Approval standard for repairs and
service (“Class Number 3605”).
You may want to consider using a repair facility that operates under 3605 repair service approval.
WARNINGS
•Incorrect repair or relabeling of any FMRC Approved Product unit could adversely affect the
Approval rating of the unit.
•Use of a radio that is not intrinsically safe in a hazardous atmosphere could result in serious injury
or death.
FMRC’s Approval Standard Class Number 3605 is subject to change at any time without notice to you, so you may
want to obtain a current copy of 3605 from FMRC. Per the December 1994 publication of 3605, some key definitions
and service requirements are as follows:
Repair
A repair constitutes something done internally to the unit that would bring it back to its original condition—
Approved by FMRC. A repair should be done in an FMRC Approved facility.
Items not considered as repairs are those in which an action is performed on a unit which does not require the outer
casing of the unit to be opened in a manner which exposes the internal electrical circuits of the unit. Y ou do not have
to be an FMRC Approved Repair Facility to perform these actions.
Relabeling
The repair facility shall have a method by which the replacement of FMRC Approval labels are controlled to ensure
that any relabeling is limited to units that were originally shipped from the Manufacturer with an FM Approval label
in place. FMRC Approval labels shall not be stocked by the repair facility. An FMRC Approval label shall be ordered
from the original manufacturer, as needed, to repair a specific unit. Replacement labels may be obtained and applied
by the repair facility, provided there is satisfactory evidence that the unit being relabeled was originally an FMRC
Approved unit. Verification may include, but is not limited to: a unit with a damaged Approval label, a unit with a
defective housing displaying an Approval label, or a customer invoice indicating the serial number of the unit and
purchase of an FMRC Approved model.
!
!
W A R N I N G
Do Not Substitute Options or Accessories
The Motorola communications equipment certified by Factory Mutual is tested as a system and consists of the FM
Approved portable, FM Approved battery, and FM Approved accessories or options, or both. This FM Approved
portable and battery combination must be strictly observed. There must be no substitution of items, even if the
substitute has been previously Approved with a different Motorola communications equipment unit. Approved
configurations are listed in the FM Approval Guide published by FMRC, or in the product FM Supplement. This FM
Supplement is shipped from the manufacturer with the FM Approved radio and battery combination. The Approval
Guide, or the Approval Standard Class Number 3605 document for repairs and service, can be ordered directly from
Factory Mutual Research Corporation located in Norwood, Massachusetts.
Notes
Introduction
WARNING indicates a potentially hazardous situation
which, if not avoided, could result in death or injury.
!
W A R N I N G
!
DANGER indicates an imminently hazardous
situation which, if not avoided, will
result in
death or injury.
D A N G E R
!
1
GeneralThis manual covers information needed for level one troubleshooting. Level
one troubleshooting consists of radio programming, radio alignment, knobs
replacement, and installation and removal of antenna, belt clip, battery, and
universal connector cover.
Included in this manual are radio specifications for the VHF and UHF
frequency bands, a general description of XTS 3500 models, recommended
test equipment, service aids, radio alignment procedures, general
maintenance recommendations, and procedures for basic assembly and
disassembly.
Notations Used
in This Manual
Throughout the text in this publication, you will notice the use of warnings,
cautions, and notes. These notations are used to emphasize that safety hazards
exist, and care must be taken and observed.
NOTE:An operational procedure, practice, or condition, etc.,
which is essential to emphasize.
CAUTION indicates a potentially hazardous situation which,
!
C a u t i o n
if not avoided, may result in equipment damage.
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