Motorola 89484N User Manual

MOTOROLA HX550

Congratulations

Your Motorola HX550 Bluetooth™ heads et delivers everything you need t o sta y connected including clear calls, hands-free texting, and custom comfort.

We’ve crammed all of the main features of your headset int o t hi s handy guide, and in a matter of minutes we’ll show you just how easy your headset is to use.

So go on, check it out.

more information

On the web: www.motorola.com/support

Caution: Please read the important safety, regulatory and legal information at the back of this guide.

Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely.

1Congratulations

Your headset

Status Light (on side)

Call

Button

Earhook

Micro USB

Charging

Connector

Ear Speaker

Boom

Volume Button (on side)

Microphone

the important parts

2 Your headset

Charge it

let’s get you up and running

Status Light

Red/Yellow = charging Green = fully charged

While your headset is charging, you won’t be able to use it.

Note: Your battery is designed to last the life of your product. It should only be r emoved by a recycling facility. Any attempt to remo ve or replace your battery will damage your headset.

3Charge it

Basics

a few essentials to get you started

Turn on & off

To turn your headset on a nd off, flip the boom to the open (extended)/closed (folded) position.

Wear it

You can optimize the fit of your headset with the on-ear hook, in-ear hook or ear gels with no hook.

in-ear hook

1 Rotate and turn your ear hook for left or ri ght use.

4 Basics

2 Fit in-ear hook onto earpiece .

3 Flex the hook and loop it ov er your ear, and point the

headset microphone towards your mouth.

On-ear hook

1 Rotate and turn your ear hook for left or ri ght use.

2 Flex the hook and loop it ov er your ear, and point the

headset microphone towards your mouth.

5Basics

Ear Gel

1 Remove on-ear hook from headset:

2 Fit the ear gel on the earpiece and place it on your

ear by placing the loop in the bend of your ear:

6 Basics

Pair & connect

connect and go

Pair & connect with your phone

1 Turn off any Bluetooth devices previously paired

with your headset.

2 Turn on the Bluetooth feature on your phone. 3 Turn on your hea dset ( see “Turn on & off” on page 4

for help).

4 Put the headset on your ear (see “Wear it” on

page 4 for help). The indicato r li g ht be c o m e s s t eadily lit in bl ue and

you hear “Welcome to the Motorola HX550. Ready to pair”.

5 Follow the voice prompts to connect your phone to

your headset. Note: If prompted for the passkey, enter 0000.

When your headset successfully pairs with your phone, you hear “p airing complete”. When connected , you hear “phone 1 connected” and the indicator light rapidly flashes blue and purple.

7Pair & connect

Pair & connect a second phone (Optional)

1 Turn off first phone and an y othe r Blue toot h de vi ces

previously paired with your headset.

2 Turn your headset off (see “Turn on & off” on

page 4 for help).

3 Turn on the Bluetooth feature on your phone. 4 Turn on your headset. 5 Put the headset on your ear.

The indicato r li g ht be c o m e s s t eadily lit in bl ue and you hear “ready to pair”.

6 Follow the voice prompts to connect your phone to

your headset.

When your headset successfully pairs with your phone, you hear “p airing complete”. When connected , you hear “phone 1 connected” and the indicator light rapidly flashes in blue and purple.

To connect to both phones, simply turn on the first phone while the second phone is connected. When you hear “phone 2 connected”, your headset is connected to both phones . T he last paire d phone (y our second phone) is now your primary phone (or “phone 1”) for voice dial functionality.

Tip: You have 20 seco nds to t urn on your first p hone. If reconnection fails, turn your headset off and on.

8 Pair & connect

Test your connection

1 Place the headset on your ear. 2 On one phone, dial the number yo u w a nt to cal l and

press Call/Send key. Repeat for the second phone.

If your phones and headset are successfully connected, you hea r r i nging on the headset.

For daily use, make sure your headset is turned on, and your phone ’s Bluetooth f eat ur e is on. Your heads et and phone will connect automatically.

9Pair & connect

Calls

it’s good to talk

Note: Some features and phone/network dependent.

To…

answer a cal l Press the Ca ll bu tton. reject a call Press and hold a Volume button until

make a voice dial call

redial last call Press and hold the Call button until

mute or unmute a call

end a call Press the Ca ll bu tton. answer second

incoming call reject second

incoming call

Tip: When connected to two phones, f ollow the voice prompts to perform functions such as voice dial and redial on the desired phone.

10 Calls

you hear a tone. Press the Ca ll bu tton and you he ar an

audio tone.

you hear an audio tone.

Press and hold both Volume buttons until you hear “mute on” or “mute off”.

Press the Ca ll bu tton.

Press and hold a Volume button until you hear a tone.

Enhanced call features

Note: These features don’t work for second incoming calls.

CALLER ID

If your phone knows your caller’s number, then you hear “call from <number>” on an incoming call.

Note: Some features are phone/network dependent.

11Calls

Talk time

check your chat time

Press and hold both Volume buttons while not on a call.

If light shows…

red

yellow

green

To save battery power, turn off the heads et when you don't use it for an extended time.

12 Talk time

and/or you hear…

“battery level is low”

“battery level is medium”

“battery level is high”

your remaining talk time is…

less than 1.5 hours

between 1.5 to 3.5 hours

more than 3.5 hours

Status light

Know your headset

if light shows… your headset is… three blue flashes powering on/off steady blue pairing/connect mode rapid blue/purple

flashes quick blue flash incoming/outgoing call on

quick purple flash incoming/outgoing call on

slow blue pulse c onnected (on a call) slow blue flash standby (connected to one

slow green flash standby (connected to two

slow red flash idle (not connected to a phone ) slow purple pulse connected call muted steady red attempting to connect quick red flash low battery steady purple in settings mode

connection successful

phone 1

phone 2

phone)

phones)

13Status light

Note: After one minute on a call or 20 minutes of

inactivity, the light stops flashing to conserve power, but the headset remains on. Cl osing the boom will also save battery life.

14 Status light

Settings

make some changes

Note: Features may vary. Press and hold the Call button while turning on the

headset to turn thes e features on/off:

• Reset to factory default Caution: This action erases all pairing information

stored in your headset.

• Voice interface

• Caller ID

• Multipoint (two phone) connections

• WBS (Wide-band Audio) on/off

Follow the voice prompts to make changes to these settings.

15Settings

Problems?

we’ve got solutions

My headset will not enter pairing mode.

Make sure that any devices previously paired with the headset are turned off . If the indicator light is flashing in blue, first turn off the other device, then turn the headset off and on. The indicator light becomes steadily lit in blue and you hear “ready to pair”.

My phone doesn't find my heads et w hen searching.

Make sure the indica tor light on y ou r hea dset is stead ily lit in blue when your phone is searching for devices. If not, press and hold the C all bu tton and both Volume buttons until you hear “Welcome to the Moto rola HX55 0. Ready to pair.” and see the indicator light steadily lit in blue.

My headset will not pair with my phone.

If the indicator light is not steadily lit in blu e when your phone is searching for your headset, you can reset the headset by pressing and holding the Call button and both Volume buttons until you hear “Welcome to the Motorola HX550. Ready to pair.” and the indicator light is steadily lit in blue. Then f ollow pair & connect instr uctions on page

My headset connected before, but now it's not working.

Make sure your phone is on and the Blue tooth feature is turned on in y our phone. If the Bluetooth feature was

16 Problems?

turned off or was turn ed on only temporarily, you may need to restart the Blu etooth featur e and pair your phone and headset again. See

“Pair & connect” on page 7.

17Problems?

Support

Safety, Regulatory & Legal

Battery Use & Sa fe ty

DON’Ts

• Don’ t let the p ro d uct c ome in contact with liquids.*

product’s circuits, leading to corrosion.

• Don’t place your product near a heat source.*

battery to swell, leak, or malfu nct i on.

• Don’t dry a wet or damp product with an appliance or heat source

hair dryer or microwav e oven.

DOs

• Do avoid leaving your product i n your car in high temperatures.*

• Do avoid dropping the product.*

surface, can potentially cause damage.*

• Do contact your retailer or Motorola if your product has been damaged by

dropping, liquids or high temperatures.

Warning:

Never dispose of batter y pow ered products in a fire because they may ex pl ode.

Battery Charging

Notes for charging your product’s battery:

•

During charging, keep your ba ttery and charger near room temperature for efficient battery charging.

•

New batteries are not fully charged.

•

New batteries or batteries stor ed for a long time may take more time to charge.

•

Motorola batteries and charging systems have circuitry that protects the battery from damage from overcharging.

Dropping your product, especially on a hard

Third Party Accessories

Use of third party accessories, in clud i ng but not limited to batteries, chargers, headset s, covers, cases, screen protec tors and memory cards, may impact your product’s performance. In some circumstances, third party accessories can be dangerous and may void your product warranty. For a list of Motorola accessories, visit www.motorola.com/products

Liquids can get into the

High temperatures can c au s e the

, such as a

Driving Precautions

Responsible and safe dri v in g is your primary responsibility when beh ind the w heel of a vehicle. Using a mobil e devi c e or ac c ess ory for a cal l or other application while driving may cause distraction. U s ing a mobile device or accessory m ay be prohibited or restricted in certain areas, always obey the laws and regulations on the use of these products.

While driving, NE V E R:

•

Type or read texts.

•

Enter or review written data.

•

Surf the web.

•

Input navigation information.

•

Perform any other functions that di vert y our attention from driving.

While driving, ALWAYS:

•

Keep your eyes on the road.

•

Use a handsfree device i f av ai la bl e or required by law in your area.

•

Enter destination information into a navigation device

•

Use voice activated features (such as voice dial) and speaking features (such as audible directions), if av ai l abl e.

•

Obey all local laws and regu la tio ns for the use of mobile devices and accessories in the vehicle.

•

End your call or other task if you cannot concentrate on driving. Responsible driving prac ti c es c an be found at English only).

before

driving.

www.motorola.com/callsmart

(in

Caution About High Volume Usage

Warning:

Exposure to loud noise from any source for ex tende d period s of time may affe ct your hearing. The loud er the vol um e sound level, the less time is required before yo ur hearing could be affected. To protect your hearing:

•

Limit the amount of time you use headsets or headphones at high volume.

•

Avoid turning up the vo lu m e to bl ock out noisy surroundings.

•

Turn the v ol um e do wn if you c an’t hear people speaking near yo u. If you experience hearing di sc om fort, including the sensation of pressure or ful ln ess in your ears, ringing in your ear s, or muffl ed speech, you should stop listening to the dev ice through your headset or headphones and have your hearing ch ec k ed. For more information about hearing, see our website at direct.motorola.com/hellomoto/nss/AcousticSafety.asp

(in English only).

Children

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Keep your product and its accessories away from small children.

are not toys and may be hazardous to small children. For example:

•

A choking hazard may exist for small, detachable parts.

•

Improper use could res ult in loud so unds, possibly causing hearing injury.

•

Improperly handled batteries could overheat and cause a burn.

These products

Symbol Key

Your bat tery, charger, or ac c ess ory product may contain symbols, defined as fol lo w s:

Symbol Definition

Important safety information follows.

Do not dispose of your product or ba ttery in a fire .

Your product or battery may require recycling in accordance with local laws. Contact your local regu latory authorities for more information.

Do not dispose of your product or ba ttery with yo ur househol d waste . See “Recycling” for more informati on.

Do not use tools.

For indoor use only .

European Union Directives Conformance

Product Approval Number

Statement

EU Conformance

The following CE com pliance inform ation is appli cable to Motoro la prod ucts tha t carry o ne of the following CE marks:

Hereby , Motorola declares that this product is in compliance with:

•

The essential requirem ents and other relevant provisions of Direc tive 1999/5/EC

•

All other relevant EU Directives

The above gives an example of a typical Product Approval Nu m ber. You can vi ew your product’s Decl arati on of Conformity (DoC) to Directive 1999/5 /E C (to R&TTE Directive) at Approval Number from you r product’s label in the “Search” bar on the website.

FCC Notice to Users

FCC Notice

The following statement applies to all products that bear the FCC logo on the product label.

This equipment has bee n tes ted and found to comply with the limits for a Class B dig ita l device, pursuant to part 15 of the F CC Ru le s . See 47 CFR Sec. 15.105(b). These limits are designed to provide reas onable protection against harmful interfe rence in a residential installation. This equ ip m ent generates, uses and can radiate radio frequency energy and, if not installed and used in ac cordance with the instructions, may caus e harm ful interference to radio communications. However, there is no guarantee that interferen c e will not occur in a particular installati on. If this equipment does cause harmful interference to radio or televis i on reception, which can be determined by turni ng the

www.motorola.com/rtte

. To fin d your D oC , enter the Product

equipment off and on, the user i s enc ouraged to try to correct the interference by one or more of the following mea s ures:

•

Reorient or relocate the receiv i ng antenna.

•

Increase the separation betw een the equipment and the receiver.

•

Connect the equipmen t to an outlet on a circuit different from that to which the

receiver is connected.

•

Consult the dealer or an expe rie nced radio/TV technician for help. This device complies wi th part 15 of the FCC Rules. Operation is subject to the follow i ng two conditions: (1) This devi c e m ay not cause harmful interference, and (2) this device must accept any interference received, including interference that m ay ca us e undesired operation. See 47 CFR Se c . 15 .1 9( a) (3 ). Motorola has not approved any changes or modifications to this device by the user. Any changes or modif ications could void the user’s authority to ope rate the equipment. See 47 CFR Sec. 15.21. For products that support W-Fi 802.11a (as defined in the product specifications available at

www.motorola.com capability to operate Wi-Fi in the 5 G Hz Unlicensed National Information Infras truc ture (U-NII) band. Because this band is shared with MSS (Mobile Satellite Service), the FCC has restricted such devices to i ndoor use only (see 47 CFR 15.407(e)). Sinc e w irele s s hot spots operating in this band have the same restriction, outdoor service s ar e not offe red. Nevertheless, please do not operate this device in Wi-Fi mode wh en outdoors.

Industry Canada Notice to Users

Industry Canada Notice

Operation is subject to the followi ng two conditions: (1) This device may not cause interference and (2) This dev i ce m us t ac cept any interference, including interference that may cause undesired operation of the device. See RSS-GEN 7. 1. 5. This Cla s s B digi tal apparatus complies w ith Can adi an ICES-003.

Use & Care

Use & Car e

To care for your Motorola product, please keep it aw ay from :

), the following information ap pl ie s . This equipment has the

liquids of any kind

Don’t expose your produc t to w ater, rain, extreme humidi ty, sweat, or other moisture. If it does get wet, don’t try to accelerate drying with the use of an oven or dryer , as this may da ma ge the product.

extreme heat or cold

Avoid temperatures below -10°C (14°F) or above 60°C (140°F). For battery powered accessori es, do not rec harge you r access ory in temp eratu res b elow 0°C (32°F) or above 45°C ( 113°F).

microwaves

Don’t try to dry your product in a m icrow ave oven.

dust and dirt

Don’t expose your pro duc t to du s t, dirt, sa nd, food, or other inappropriate materials.

cleaning solutions

To clea n yo ur pro duc t, us e onl y a dry s oft c lo th. Don’t use alcohol or other cleaning solutions.

shock and vibrati on

Don’t drop your product.

Recycling

Products & Accessories

Please do not dispose of pro ducts or el ec tric al ac ces s ories (su c h as chargers, headsets, or batteries) with your household waste, or in a fire. These it em s should be disposed of in accordance with the national collection and recycling schemes operated by you r local or regional authority. Alte rnatively, you may return unwanted produc ts and electrical accessories to any Motorola App rov ed Service Center in your region. Details of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be found at: www.motorola.com/recycling

Packaging & Product Guides

Product packaging and product guides should only be dispos ed of in accordance with national collection and re cy cling requ irem ent s. Pleas e conta ct y our regi onal autho rities for more details.

Software Copyright Notice

Motorola products may in clud e c opy ri gh ted Motorola and third-party software store d in semiconductor mem ori es or othe r me di a. La ws in the U nited States and other countries preserve for Motorola and thi rd-party software providers certain exclusive rig hts for copyrighted software, suc h as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in Motorola products may not be modi fied, rev ers e-engineered, distributed, or reprodu c ed i n any manner to the extent allowe d by la w. Furthermore, the purchase of M otorola products shall not be deemed to grant ei ther di rec tl y or by implication, estoppel, or otherwise, any license under the cop yrights, p atents, o r patent app lication s of M otorola or any third -part y software provider, except for the normal, non-exc lus ive, royalty-free license to use that arises by operation of law i n the s al e of a product.

Export Law Assurances

Export Law

This product is con trolled u nde r the expo rt reg ulations of th e Unite d State s of A meri ca and Canada. The Governm ents of the United States of America and Canada m ay res tri c t the exportation or re-exportat io n of thi s product to certain destinations. For further information contact the U. S. Department of Commerce or the Canadian De partment of Foreign Affairs and International Trade.

Product Registration

Registration

Online Pr oduct Registration: www.motorola.com/us/productregistration Product registration is an important step toward enjoying your new Mo torola product. Registering permits us to co ntac t you for product or software updates and allows y ou to subscribe to updates on new products or special promotions. Registrati o n is not required for warranty coverage. Please retain your original dated sales receipt for your records. For warranty servic e of your Motorola Persona l Com m unications Product you will need to provide a copy of your dated sales receipt to confirm warranty status. Thank you for choosing a Motorola product.

Motorola Limited W arr anty for the United States and Canada

Warran ty

What Does this Warrant y Cover?

Subject to the exclusions contained below, Motorola M obi l ity, Inc. warrants its mobile telephones (“Produc ts”), Motoro la-bra nded or certifi ed ac cessories so ld for us e w ith the se Products (“Accessori es”), a nd Moto rola softwa re conta ined o n CD-RO Ms or o ther tangi ble media and sold for use with thes e Products (“Software”) to be free from defects in materials and workman s hi p under normal consumer usage for the period(s ) outl ined below. Thi s lim ite d w arranty is a consumer's exclusive remed y, and applies as follows to new Motorola Produ cts, Ac cessori es, and Softw are purc hase d by consum er s in the Uni ted States or Canada, which are accompanied by this written warranty:

Products and Accessori es

Products Covered Length of Coverage Products and Accesso r ies

defined above, unless otherwise provided for below.

Decorative Accessories and Cases.

Decorative covers, bezels,

PhoneWrap™ covers and cases.

Monaural Headsets.

and boom headsets that transmit mono sound through a wired connection.

Products and Accessories that are Repaired or Replaced.

Exclusions (Products and Accessories)

Normal Wear and Tear.

normal wear and tear are excluded from coverage.

One (1) year

from the date of purchase by the first consumer purchaser of the pro duct un less otherwise provided for below.

Limited lifetime war ranty

ownership by the first consum er pu rc has er of the product.

Ear buds

Periodic maintenance, repair and replacement of parts due to

Limited lifetime war ranty

ownership by the first consum er pu rc has er of the product.

The balance of the original warranty or for ninety (90) days

the consumer, whichever is longer.

for the lifetime of

from the date returned to

Batteries.

Only batteries whose fully charged capacity falls below 80% of their rated

capacity and batteries that leak are covered by this limited warranty.

Abuse & Misuse.

misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resul ti ng from mi s us e; (b)contact with liquid, water, rain, extreme humidity or h eavy p erspirat ion, sand , dirt or t he lik e, extre me he at, or food; (c)use of the Products or Accessori es for c om m erci al purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d)other acts which are not the fault of Motorola, are exclude d from c overage.

Use of Non-Motorola Products and Accessories.

the use of non-Motorola branded or certified Products, Accessories, Software or other peripheral equipme nt are ex cl uded from coverage.

Unauthorized Service or Modification.

testing, adjustment, inst alla ti on, ma intenance, alteration, or modification in any w ay by someone other than Motorola, or its authorized service centers, are excluded from coverage.

Altered Products.

been removed, alter ed or oblite rated; (b)broken seals or that show evidence of ta mpering ; (c) mismatched boar d seri al num bers; or (d) nonc onforming or non-Motorola housings, or parts, are excluded from cov erage.

Communica tio n S e rv ices.

Software due to any comm uni cation serv ice or si gnal you may su bscri be to or use w ith the Products Accessorie s or Softw are is excluded from coverage.

Defects or damage that resul t from : (a)improper operation, storage,

Defects or damage that result from

Defects or damages resulting from service,

Products or A ccessories with (a)serial numbers or date tag s th at have

Defects, damages, or the failure of Products, Accessories or

Software

Products Covered Length of Coverage Software.

Applies only to physical defects in the media that embodies the c opy of the so ftw are ( e. g. CD-ROM, or floppy disk).

Exclusions (Software)

Software Embodied in Physical Media.

meet your requirements or will work in combination with any hardware or software applications provide d by thi rd parti es , that the operation of the software products will be uninterrupted or error free, or that al l defec ts in the softw are products will be corrected.

No warranty is made that the software will

Ninety (90) days

date of purchase.

from the

Software NOT Embodied in Physical Media.

physical media (e.g. softw are that is downloaded from the Internet), is provide d “ as is” and without warranty.

Who is Covered?

This warranty extends only to the fi rst co ns um er purchaser, and is not tran sfe rable.

What Will Motorola Do?

Motorola, at its opti on, wi ll at no c harge repai r, replace or refund the purchas e pri ce of any Products, Accessories or S oftw are that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software or applications added to your Product, Accessory or Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled. To avoid losing s uch data, software, and applic ati ons , pl ease create a back up prior to requesting service.

Software that is not embodi ed i n

How to Obtain Warranty Service or Oth er Information

USA Canada TTY

You will rec eive ins tructio ns on h ow to ship th e Prod ucts, Ac cessori es or Softwa re, at y our expense, to a Moto rola Aut horized R epai r Center. T o obta in serv ice, yo u must inc lud e: (a)a copy of your receipt, bill of sale or othe r co m parable proof of purchase; (b)a written description of the problem ; (c)the name of your service provider, if applicable; (d)the name and location of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.

What Other Limitations are There?

ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITA T ION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE , SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMED Y O F TH E C O NSUMER, AND IS PROVIDE D IN LIEU

1-800-331-6456 1-800-461-4575 1-888-390-6456

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