Professional Radio
GP300 Series
Selling Guide
68P64114B12B
Issue: June 2000
ii
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the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive royalty-free
license to use that arises by operation of law in the sale of a product.
Table of Contents
Chapter 1 PRODUCT OVERVIEW
1.0 Introduction..........................................................................................................1-1
1.1 How to use this Selling Guide ........................................................................1-1
2.0 The GP Series of Professional Radios................................................................1-2
2.1 A Common Design Approach.........................................................................1-2
2.2 Radio Software Upgrades..............................................................................1-3
2.3 Factory Mutual Approval (FM)........................................................................1-3
2.4 Quality Assurance..........................................................................................1-3
3.0 The GP300 Series Professional Portable Radios................................................1-4
3.1 GP320 Portable Radio...................................................................................1-5
3.2 GP340 Portable Radio...................................................................................1-6
3.3 GP360 Portable Radio...................................................................................1-7
3.4 GP380 Portable Radio...................................................................................1-8
3.5 Radio Comparison .........................................................................................1-9
3.6 Reasons To Trade Up..................................................................................1-10
3.7 Radio Sales Models.....................................................................................1-11
3.8 Packaged Sales Models...............................................................................1-11
3.9 Customer User Guides.................................................................................1-12
iii
Chapter 2 FEATURES AND BENEFITS
1.0 Introduction..........................................................................................................2-1
2.0 Audio Quality Enhancement................................................................................2-1
2.1 Xpand™ Voice Compression.........................................................................2-1
3.0 Safety, Productivity and Security.........................................................................2-3
3.1 Individual Calls...............................................................................................2-3
3.2 Group Calls ....................................................................................................2-3
3.3 Emergency Calls............................................................................................2-3
3.4 Authorisation..................................................................................................2-4
3.5 Stun / Unstun .................................................................................................2-4
3.6 Lone Worker...................................................................................................2-5
3.7 VOX................................................................................................................2-5
3.8 Whisper..........................................................................................................2-6
3.9 Voice Recorder (GP340/GP360/GP380 only)................................................2-6
3.10 Call Forward...................................................................................................2-6
3.11 Talkaround (GP340/GP360/GP380 only).......................................................2-7
3.12 DTMF .............................................................................................................2-7
3.13 Contact List (GP360/GP380 only)..................................................................2-8
3.14 Status Calls (GP360/GP380 only)..................................................................2-8
3.15 Dedicated Call Buttons...................................................................................2-8
3.16 Address, Status and Channel Entry...............................................................2-9
iv
3.17 Default Settings ..............................................................................................2-9
3.18 Missed Calls List (GP360/GP380)................................................................2-10
3.19 Option Board Support...................................................................................2-11
4.0 User Indications .................................................................................................2-12
4.1 Display (GP360/GP380)...............................................................................2-12
4.2 Menu.............................................................................................................2-12
4.3 Keypad (GP380)...........................................................................................2-12
4.4 Keypad Lock/Unlock.....................................................................................2-12
4.5 Backlight .......................................................................................................2-13
4.6 Call Timer .....................................................................................................2-13
4.7 Low Battery Level Indicator ..........................................................................2-13
4.8 Call Status Indications..................................................................................2-14
4.9 Escalert.........................................................................................................2-14
4.10 Call Reminder Alerts.....................................................................................2-14
5.0 Radio Performance ............................................................................................2-15
5.1 Scanning.......................................................................................................2-15
5.2 Nuisance Channel Delete.............................................................................2-15
5.3 Monitor..........................................................................................................2-15
5.4 High / Low Output Power..............................................................................2-15
6.0 Radio Feature Comparisons ..............................................................................2-16
6.1 GP320 vs GP340 vs GP360 vs GP380........................................................2-16
6.2 GP320/GP340/GP360/GP380 vs P110/GP300/GP900/HT1000..................2-18
6.3 GP320 Summary ..........................................................................................2-19
6.4 GP340 Summary ..........................................................................................2-19
6.5 GP360 Summary ..........................................................................................2-20
6.6 GP380 Summary ..........................................................................................2-20
7.0 Other Dealer Benefits.........................................................................................2-21
7.1 Customer Programming Software (CPS)......................................................2-21
7.2 Radio Information (GP360/GP380)...............................................................2-22
Chapter 3 ACCESSORIES
1.0 Batteries...............................................................................................................3-1
1.1 Lithium Ion (LiIon)...........................................................................................3-1
1.2 Nickel-Metal Hydride (NiMH) ..........................................................................3-2
1.3 Nickel Cadmium (NiCd) ..................................................................................3-2
1.4 Selecting the Right Battery.............................................................................3-2
1.5 Battery Terminology........................................................................................3-3
2.0 Chargers ..............................................................................................................3-4
3.0 Antennas..............................................................................................................3-5
4.0 Carrying Accessories ...........................................................................................3-5
4.1 Spring Belt Clip...............................................................................................3-5
4.2 Carry Cases....................................................................................................3-6
5.0 Audio Accessories................................................................................................3-6
5.1 GP300 Audio Accessory Adapter...................................................................3-6
5.2 Remote Speaker Microphones (RSM) and Public Safety Microphone (PSM)3-7
5.3 Earpieces.......................................................................................................3-7
5.4 Headsets........................................................................................................3-9
5.5 Radio Interface and Control.........................................................................3-11
6.0 Vehicle Adapters ...............................................................................................3-12
7.0 Option Boards....................................................................................................3-12
7.1 Voice Storage Option Board ........................................................................3-13
7.2 Mandown Option Board ...............................................................................3-14
v
vi
1.0 Introduction
This Selling Guide is intended to be a reference manual to help you sell and support the GP300
Series Professional Portable Radios.
This Selling Guide will allow you to answer the following questions:
What product ranges are in the GP Series of Professional Radios ?
What products are in the GP300 Series ?
Who can benefit from the GP300 Series ?
What are the product features ?
How do these features benefit my business ?
This Selling Guide complements the GP300 Series sales training and should be used in conjunction
with a radio on a live system. This hands on experience will provide you with valuable knowledge
which will help you explain the benefits of the GP300 Series to your customers.
Chapter 1
PRODUCT OVERVIEW
1.1 How to use this Selling Guide
The Selling Guide is divided into three chapters Chapter 1 - This chapter is a general Product Overview of the New GP Series of Professional
Radios with a more detailed description of the GP300 Series. The chapter provides model numbers
and a list of accessories.
Chapter 2 - This chapter describes the Features and Benefits of the product and develops
some ideason howthese featurescanbe of benefitto your customers.The chapter explainsthe full
flexibility of the radio whilst showing you how simple and easy it is to use.
Chapter 3 - This chapter describes some of the Accessories available and gives some criteria
for their selection.
1-2 PRODUCT OVERVIEW
2.0 The GP Series of Professional Radios
Following the completion of extensive research with you our channel partners and your customers,
Motorola have developed the GP Series of Professional Portable Radios.
These new radios have been specially developed to meet the communication needs of you and your
customers.
The GP Series consists of three different product ranges :
GP300 Series
A practical, popular and versatile conventional portable product range which offers PL and 5
Tone Selective signalling.
GP600 Series
A popular and versatile trunking portable product range which offers MPT1327 signalling.
GP1200 Series
A sophisticated trunked portable product range offering MPT1327 trunking signalling.
For further information on GP600 and GP1200 Series radios, please refer to the relevant Product
Manuals which are listed in your Price Pages.
2.1 A Common Design Approach
All the radios in the GP Series share a common design, the latest RF and semiconductor
technology has been used to produce wideband and fully synthesised radios that offer :
High quality audio allowing effective and efficient communication.
A small and light weight form factor with all the benefits of the reknowned
Motorola build quality.
Wide area coverage providing successful communication over a larger
range.
Extended battery life from a range of new and improved batteries.
All the radios share a common appearance, common accessories and similar user interfaces.
Common accessories means all GP Series accessories will work with all GP
Series radios - a considerable benefit for you and your customers.
A common user interface means, wherever possible, the radios work the
same way. This should mean that it will be easier foryou and your customers
to learn how to use the radios.
The GP Series of Professional Radios 1-3
2.2 Radio Software Upgrades
Motorola realise that as communication requirements for you and your customers evolve, it is
necessary to be able to offer a communication solution to meet these changing requirements which
does not force you or your customers to replace existing radios.
Radio software upgrade tools will be available to allow new functionality to be added quickly and
easily to most GP Series radios.
Benefits
You, our channel partners, can upgrade your stock quickly and efficiently.
End users can benefit from new functionality without the cost and inconvenience of buying
new radios.
This will provide you with the ability to offer a changing range of radio benefits to respond the
evolving needs of your customers.
2.3 Factory Mutual Approval (FM)
Factory Mutual (FM) radios havebeen approved by the Factory Mutual Research Corporation. All of
the GP Series of Professional radios are FM approved.
For details of the approval classifications, safety information and approved batteries, antennas and
audio accessories, please refer to the FM Supplement 68P64111B04_.
2.4 Quality Assurance
2.4.1 Accelerated Life Testing
Each model in the GP Series has passed the Motorola Accelerated Life Test (ALT). This testing
simulates 5 years hard use in the field and all Motorola radios pass this rigorous test.
2.4.2 Environmental Protection
All GP Series radios have been designed and tested by Motorola to meet the European standard
specification IP54 and US Military specifications 810 C, D and E.
2.4.3 IP54
This standard demonstrates the radio's ability to withstand driving rain and dust directed at the radio
from all directions.
2.4.4 Military Standards 810 C, D and E
These Military standards ensure efficient radio operation in rough environments. All radios meet the
following specifications :
Low pressure
Salt fog
High temperature
Dust
Rain
Vibration
Humidity
Shock
1-4 PRODUCT OVERVIEW
3.0 The GP300 Series Professional Portable Radios
GP380
GP360
GP340
GP320
Figure 1-1 GP300 Series Professional Portable Radios.
The GP300 Series is a range of conventional Professional Portable Radios providing PL and 5 Tone
selective signalling. Research showed that different professions have different communication
needs.
To help you provide different communication solutions for your customers, each radio offers a
distinct choice of features which you can easily customize using programming software and a
suitable personal computer.
The radios in the GP300 Series can be configured to provide on-site or local area coverage.
The GP300 Series Professional Portable Radios 1-5
3.1 GP320 Portable Radio
Antenna
On-Off/Volume
Side Button 1
PTT
Side Button 2
Figure 1-2 GP320 Radio Features.
LED
Accessory
Connector
Microphone
This entry level, 2 wayradio is easy to use, offering basic functionality with uncompromised reliability
and ruggedness.
Who is the target audience for this radio ?
The GP320 is the low cost communication solution for professionals
where budget is paramount, straight forward operation is required
and only one communication channel is needed.
1-6 PRODUCT OVERVIEW
3.2 GP340 Portable Radio
Rotary Selector Knob
On-Off/Volume
Side Button 1
PTT
Side Button 2
Side Button 3
Antenna
Top Button
LED
Accessory
Connector
Microphone
Figure 1-3 GP340 Radio Features.
This radio is more sophisticated than the GP320 radio. It offers additional features and has the
capability to be fitted with option boards that allows additional functionality to be added quickly and
easily.
Who is the target audience for this radio ?
The GP340 is the affordable communication solution forprofessionals
who may require a simple, yet flexible, radio and need up to sixteen
different communication channels.
The GP300 Series Professional Portable Radios 1-7
3.3 GP360 Portable Radio
Rotary Selector Knob
On-Off/Volume
Side Button 1
PTT
Side Button 2
Side Button 3
Antenna
Top Button
LED
Accessory
Connector
Microphone
Display
Menu Keys
Figure 1-4 GP360 Radio Features
As well as offering all the advantages of the GP340, this versatile radio provides the user with extra
visual information which promotes effective and efficient communication.
Who is the target audience for this radio ?
The GP360 is the ideal communication solution for professionals who
require an informative versatile radio, which offers an increased choice
of communications methods all of which are easily accessible and
simple to use.
Ideal for those professionals who work in large teams and need up to
255 different communication channels.
1-8 PRODUCT OVERVIEW
3.4 GP380 Portable Radio
Rotary Selector Knob
On-Off/Volume
Side Button 1
PTT
Side Button 2
Side Button 3
Antenna
Top Button
LED
Accessory
Connector
Microphone
Display
Menu Keys
Keypad
Figure 1-5 GP380 Radio Features
As well as offering all the advantages of the GP360, this truly versatile radio provides the user with a
keypad which allows communication with colleagues other than those which are programmed inside
the radio.
Who is the target audience for this radio ?
The GP380 is the ideal management communication solution, which
with its increased utility further improves efficient and effective
operation.
Like the GP360, this radio is ideal for those professionals who work in
large teams and need up to 255 different communication channels.
The GP300 Series Professional Portable Radios 1-9
3.5 Radio Comparison
The GP300 Series of Professional Portable Radios share a common design, the differences are
summarised below :
Table 1-1 GP300 Series Professional Portable Radios Comparison.
GP320 GP340 GP360 GP380
On-off / volume control √√√√
Channel control √ √ √
Top orange button √√√
Red, yellow, green LEDs √ √ √ √
Side buttons 2 3 3 3
Push To Talk (PTT) √ √ √ √
5 Tone signalling √√√√
Weight (without battery) 225g 225g 233g 233g
Option boards √√√
Radio Upgrades √ √ √
14 Character alphanumeric display √√
Menu keys √ √
Keypad with 0 - 9, * and # √
1-10 PRODUCT OVERVIEW
3.6 Reasons To Trade Up
GP380
All the advantages of the GP360 plus:
Increased number of possible communication contacts using numeric
keypad as well as pre-programmed call lists.
GP360
All the advantages of the GP340 plus:
Helpful visual operational information - includes Battery Gauge,
Current Power setting, Contact Names and Status Text messages.
Translated Menu Prompts.
Additional feature capability accessible via easy to use dealer
configurable menus including pre-programmed call lists.
255 Communication channels.
GP340
All the advantages of the GP320 plus:
Radio can be upgraded
Option board capability
Special emergency button
Additional feature capabililty
Additional programmable buttons - more features at your fingertips
16 communication channels
GP320
Entry level Professional Radio
Build quality and environmental specifications
Simple talk and listen operation with benefits of 5 Tone Selective signalling
1 communication channel
Factory Mutual approved
The GP300 Series Professional Portable Radios 1-11
3.7 Radio Sales Models
The following sales models are available :
Table 1-2 Radio Sales Models.
Model
Description
GP320 VHF 136 -174 MHz 1-5W MDH25KDC9AN0_E
GP320 UHF 403 - 470 MHz 1-4W MDH25RDC9AN0_E
GP340 VHF 136 -174 MHz 1-5W MDH25KDC9AN3_E
GP340 UHF 403 - 470 MHz 1-4W MDH25RDC9AN3_E
GP340 LB1 29.7-42 MHz 1-6W MDH25BEC9AN3_E
GP340 LB2 35-50 MHz 1-6W MDH25CEC9AN3_E
GP340 300R1 300-350 MHz 1-4W MDH25EDC9AN3_E
GP360 VHF 136 -174 MHz 1-5W MDH25KDF9AN5_E
GP360 UHF 403 - 470 MHz 1-4W MDH25RDF9AN5_E
GP380 LB1 29.7-42 MHz 1-6W MDH25BEH9AN6_E
GP380 LB2 35-50 MHz 1-6W MDH25CEH9AN6_E
GP380 VHF 136 -174 MHz 1-5W MDH25KDH9AN6_E
GP380 UHF 403 - 470 MHz 1-4W MDH25RDH9AN6_E
Benefits
Frequency
Band
Frequency Range
Power
Level
Model Number
Wideband operation and programmable channel spacing means a significant reduction in the
number of different sales models that you need to stock.
Not all the product variants are available in every country due to differences in the local market
requirements. Please refer to your price pages for a complete list of models.
3.8 Packaged Sales Models
All GP320, GP340, GP360 and GP380 packaged sales models consist of the following items :
Radio
Antenna
1200 mAH NiMH (Nickel Metal Hydride) battery
Belt Clip
Basic User Guide
Battery, antenna and Factory Mutual (FM) options are available, please check your Price Pages for
details.
1-12 PRODUCT OVERVIEW
3.9 Customer User Guides
In order to help you and your customers use the radios safely and efficiently, two different customer
booklets have been written :
Basic User Guide
Feature User Guide
3.9.1 Basic User Guide
The Basic User Guide provides useful information for your customers on how to start using their
new GP300 Series radio. A copy of this multi-lingual booklet is included in every sales model box.
It contains essential radio safety and care information as well as advice on the battery charging and
battery care.
IMPORTANT: It is important that your customers read and understand this
information. Please ensure your customers receive this booklet
when they receive their radio.
3.9.2 Feature User Guide
The Product Manual contains a printed copy of the Feature User Guide. It has been written
especially for your customers and provides step by step operational instructions for all the features
available for the GP320, GP340, GP360 and GP380 radios.
IMPORTANT: For simplicity, please provide just the operational information for
3.9.3 Languages
The Basic User Guide is in the following languages:
English
Spanish
Dutch
Polish
The Feature User Guide is in the Product Manual Languages:
English
the features which you have programmed into your customers
radio.
German
Portuguese
Russian
Romanian
German
French
French
Danish
Czech
Turkish
Italian
Swedish
Hungarian
Arabic
Italian
Russian
Spanish
1.0 Introduction
This chapter describes those radio features and functionality which offer a significant benefit to your
customers. The intention is to provide you with useful information which is relevant to your
customers that will help you sell the GP300 Series Professional portable radios.
2.0 Audio Quality Enhancement
2.1 Xpand™ Voice Compression
Xpand™voice compression combines two audio quality enhancement features - Companding and
Low level Expansion (LLE).
2.1.1 Companding Feature
Chapter 2
FEATURES AND BENEFITS
Companding is a collective term to define compressing the audio signal on transmission and
expanding the audio signal on reception. The overall effect is to reduce noise in the received signal,
giving you crisper, clearer audio clarity. Companding should only be used when other radios in your
system have the same companding feature available.
Companding and LLE are mutually exclusive, switching on one of the features automatically
switches off the other.
It is important to ensure that all radios in a team have the feature switched on.
Benefits
Crystal clear communication which makes listening easier.
Improves efficiency as messages are heard and understood first time.
2.1.2 Low Level Expansion (LLE)
Feature
This allows improvements in audio quality by reducing noise usually heard during pauses in
conversation.
This feature is automatically included in every radio and should only be switched off in specialised
applications.
Benefit
Pauses in conversations are now silent which makes it easier to listen.
2-2 FEATURES AND BENEFITS
Audio Quality E nhancement Summary
Table 2-1 Xpand™ Summa ry
LLE
ON OFF
Recommended for
teams where all radios
use companding
Recommendedonlyfor
applications where flat
audio is used e.g. data
applications.
COMPANDING
ON X
(Can’t happen condition)
Defaultfactory setting.
OFF
Recommendedformixed
fleetsofcompandingand
non- companding radios
Safety, Productivity and Security 2-3
3.0 Safety, Productivity and Security
3.1 Individual Calls
Feature
This allows two radio users to talk to each other in a one to one conversation.
Benefit
This allows private / sensitive information to be exchanged between two individuals.
3.2 Group Calls
Feature
This allows a single user to call a number of other radio users at the same time for a one to many
conversation. Like a conference call, the entire conversation is shared with everybody in the team.
Although only one person can speak at a time, all members of the team can listen and take part in
the conversation.
Benefits
One call puts you in contact with a team of people.
Teamwork is possible even when team members may be geographically remote from each
other.
Information is shared quickly and efficiently.
3.3 Emergency Calls
Feature
A single button press establishes immediate communication with a pre-defined person or group of
people. Incoming emergency calls are unique and easily identifiable. Emergency calls are prioritised
by the radio system.
The GP340/GP360/GP380 have a clearly identifiable orange emergency button which is
conveniently located at the base of the antenna. However, any of the side buttons on the GP320
and the GP340/GP360/GP380 can be used to activate this feature.
An emergency message can be pre-record which is sent automatically when the emergency call
feature is activated. This message may contain, for example, the user’s location or status which may
prove useful to the recipient, especially if, in the emergency situation, the user is unable to talk.
Refer to Voice Storage to use this feature.
The emergency operation can be set up in a number of different ways :
Tones and LEDs can be switched off so the radio operation cannot be noticed.
Automatic transmit and receive cycles provides “hands free” communication.
A pre-recorded emergency message, which allows user defined information, to be sent to
team members in the event of an emergency.
2-4 FEATURES AND BENEFITS
Benefits
Immediate and guaranteed communication with your team when you need it most in an
emergency situation - no unpredictable infrastructure delays.
Continued discreet communication during an emergency situation.
e.g. During negotiations with an armed assailent.
Additional location information significantly improves emergency rescue team response times
in the event of an emergency.
3.4 Authorisation
Feature
This allows the control of call set up and monitoring activity. Only authorised radios have the ability
to make calls or monitor channels. The only call which can be made by a de-authorised radio is the
request for authorisation to a pre-determined destination.
Benefits
Complete control of radio usage within a team, especially useful for supervisors.
Reduced time wasting leading to increased productivity.
Efficient use of air time.
3.5 Stun / Unstun
Feature
For added security and to avoid abuse of the radio system in which you operate, a feature known as
Stun/Unstun is included in your radio.
This feature can only be activated by the system manager or administrator.
For example, if a radio is stolen and is being used illegally, the system administrator can send a
signal which will stun the radio making it incapable of being used. This feature is also useful if the
system is being abused by a user who is not complying with the correct communications protocol.
The radio can only be unstunned, i.e. returned to operational use, by an unstun signal sent from the
system administrator or returning the radio for reprogramming.
Benefit
Prevents radios which should not be used from being used.
e.g. unreturned hire radios,stolen radios.
Safety, Productivity and Security 2-5
3.6 Lone Worker
Feature
The Lone Worker feature enables individuals to work alone with added safety by forcing the user to
press radio buttons on a regular basis.
The radio will continue to operate as normal providing the radio buttons are pressed regularly.
However, if none of the radio buttons are pressed for a pre-determined amount of time, the radio will
sound a distinctive reminder to prompt the user to press one of the buttons.
If after a further amount of time, the radio user still has not pressed any of the buttons, the radio will
conclude the operator is in need of assistance and automatically make an emergency call to a predetermined contact number.
The operation is flexible and can be tailored to meet specific customer requirements.
Benefits
Added security and safety for individuals who work remotely from their team.
Added security and safety for individuals or teams who work in hazardous conditions.
Ensures that in the ev ent of an emergency, communication is established quickly and
efficiently with all the inherent benefits of emergency operation.
3.7 VOX
Feature
With various audio thresholds levels and tolerances programmed into the radio, the V OX feature
intelligently senses background noise, resulting in VOX adapting automatically to the noise level in
the environment by setting the microphone input to key up the radio.
VOX operation is only possible once a special VOX headset is fitted to the radio.The headset allows
speech to be detected and heard when the headset is worn. Once the headset is fitted to the radio,
all audio is routed to the headset.
Calls are made by the radio whenever the user speaks into the headset microphone.
The microphone sensitivity can be adjusted to take account of background noise.
Benefits
"Hands free" radio operation.
Users do not have to stop, put down their work tools and pick up the radio when making and
receiving a call - this increases productivity.
Users can work with both hands whilst still remaining in continuous contact with their team.
You gain the inherent benefits of wearing a headset - incoming calls are just heard by youand
not shared with everyone else in the vicinity.
VOX operation automatically adapts to any noise level.
2-6 FEATURES AND BENEFITS
3.8 Whisper
Feature
This allows a user to speak quietly into a radio and still be heard clearly over the air. The radio
microphone sensitivity is increased making detection of quieter speech possible.
Benefits
It allows you to use the radio discreetly without disturbing people who are near you.
When used with a radio fitted with an earpiece speaker/microphone improved unobtrusive
radio operation is possible. It is only necessary to speak quietly into the radio and all incoming
calls are just heard by you and do not disturb other people around you.
3.9 Voice Recorder (GP340/GP360/GP380 only)
Voice Recorder Feature
This allows the storage, retrieval and deletion of voice messages. The radio can record messages
received over the air or detected by the radio microphone. A number of different messages can be
recorded with up to 120 seconds of available record time. The messages are remembered by the
radio even when the radio is switched off or when the battery is removed.
This requires a voice storage option board to be fitted inside the radio.
Benefits
Paperless notepad.
Record and retrieve important information when you need it.
e.g. Delivery addresses sent out by a central dispatcher.
Emergency Message Feature
An emergency message may be pre-recorded using the voice recorder and sent automatically when
the emergency call feature is activated. This message may contain, for example, the user’s location
or status which may prove useful to the recipient, especially if, in the emergency situation, the user
is unable to talk. The user can record one message only which can have a maximum length of 120
seconds.
Benefits
User location and or status sent discreetly without the need to talk into the radio.
Discreet messages sent between organisations to aid security.
3.10 Call Forward
Feature
This allows calls to be forwarded to another radio user.
Benefits
Continued communication and teamwork even if you are unable to answer your calls
personally.
If you cannot be disturbed, e.g. in a meeting, your calls can be answered by somebody else.
Safety, Productivity and Security 2-7
3.11 Talkaround (GP340/GP360/GP380 only)
Feature
Talkaround allows a system to be bypassed. A system is used to cover a larger communication area
than is possible with just a radio alone. Once the system is bypassed, it will only be possible to
contact other radios which are within the normal communication range.
Benefit
Continued communication even when parts of the system are taken out of service for
maintenance.
3.12 DTMF
Feature
DTMF (Dual Tone Multi Frequency) is used when the radio is required to operate with an interface to
a telephone system.
On all radios a DTMF encode sequence can be sent, and
on the GP380, the keypad can be put into DTMF live dial mode.
3.12.1 DTMF encode sequence
All radios can send pre programmed DTMF sequences. Each DTMF sequence can contain up to 24
DTMF digits. The sequences cannot contain a combination of 5T and DFMF digits; however, 5T and
DTMF sequences can be combined in a telegram.
Benefits
Link up with a telephone network to extend the communication system.
Pre programmed DTMF sequences allow all radio users to call frequently needed telephone
numbers (max 32 sequences).
3.12.2 DTMF Live Dial Mode (GP380 only)
There are two ways to access DTMF live dial on the radio:
1. Send a telephone interconnect call (5T or DTMF sequence) to a station that connects to a
telephone line. The radio can then send DTMF live dial calls from the keypad. On completion
of the call, the radio (if programmed) sends a cleardown call (5T or DTMF sequence) and the
keypad returns to the default keypad mode.
2. Press a button pre-programmed to enter DTMF mode. The radio then sends DTMF live dial
from the keypad. If needed, DTMF interconnect and cleardown calls can be sent from call
buttons or live dial entry on the keypad. The radio keypad remains in DTMF live dial mode
until the DTMF mode button is pressed again. When the radio exits DTMF mode, the keypad
returns to the default keypad mode.
Benefits
Link up with a telephone network to extend the communication system.
Live dial allows the user to dial any DTMF telephone number.
2-8 FEATURES AND BENEFITS
3.13 Contact List (GP360/GP380 only)
Feature
A contact list, similar to a phonebook, may be used which allows access to up to 255
preprogrammed numbers accessed via the menu.
Depending on the way the radio is programmed, the radio will display either the alpha alias (name)
or the number to be dialled.
Benefits
Fast, easy access to pre-programmed numbers, saves time dialling.
Quick call identification by displaying name or sounding tone.
Can be used effectively with the status call feature.
3.14 Status Calls (GP360/GP380 only)
Feature
A status is a code for transmitting prearranged messages, e.g. status “05” may indicate
“Return to Base”. The prearranged messages and associated code digits are contained in a Status
List which containsup to 255 entries. This list is used for both incomingcalls, when the status of the
calling radio is displayed, and outgoing calls, when the status of the radio is sent either to a
requesting radio or to other radios.
Benefits
Pre-arranged messages used to convey status avoids ambiguity.
Efficient use of airtime.
Sends useful information to team members, discreetly, without the need to talk.
3.15 Dedicated Call Buttons
Feature
This allows a button to be programmed with a contact number which is always dialled whenever the
button is pressed. It is comparable with the memory button facility on some telephones. A number
of different buttons can be used for this purpose.
Benefits
Fast access to frequently called people.
Simple and effective operation.
Promotes efficient radio operation.
Safety, Productivity and Security 2-9
3.16 Address, Status and Channel Entry
Feature
The Address, Status and Channel entry menu can be selected through the menu navigation buttons
or programmable buttons. Once in the entry menu, the selected feature can be:
Incremented / decremented by the up / down menu navigation buttons;
Incremented / decremented by the rotary;
Entered directly on the keypad. (GP380 only).
Benefits
Keypad direct entry of the Address, Status and Channel digits allows fast selection.
Programmable buttons allow rapid change between entry functions.
Both these make the radio quicker to use and save the radio user’s time.
3.17 Default Settings
3.17.1 Default Display Mode (GP360/380)
When the display is in the idle state, it will display the default display.This can be programmed to be:
Text up to 14 characters long;
Current channel.
3.17.2 Default Keypad Mode (GP380)
The default function of the keypad can be programmed to be:
Channel
Address
Status
With direct entry from the keypad of Address and Status, a Fixed Telegram button or Address Send
button (for Advanced Multicall users only) must be pressed in order to insert the digits into the
telegram and send it.
With direct entry from the keypad of Channel number, the menu select button (tick) must be pressed
before the radio goes to the new channel. If the selected channel is invalid (including wrong number
of digits), an error tone will be sounded, and the radio will return to the Channel menu option.
Benefits
Default settings allow the most frequently used function(s) to be programmed to the keypad,
thus customising the radio for optimum performance. This saves the radio user’s time.
2-10 FEATURES AND BENEFITS
3.18 Missed Calls List (GP360/GP380)
Feature
If an incoming call is unanswered, the caller’s ID will be placed in the Missed Calls List. The Missed
Calls List stores the following information about each call:
Caller’s radio ID, or alias (if defined in the contact list);
Status digits, or alias (if defined in the status list);
Telegram number (Advanced Multicall users only).
If the received telegram does not have address digits, the call will not be placed in the Missed Calls
List. The Missed Calls List will not store the same radio ID more than once.
The Missed Calls List can support up to 10 entries. If the Missed Calls List is already full and
another unanswered call occurs, the radio can be programmed to either:
Discard the oldest call entry; or
To not enter any new calls.
If the Missed Calls List has entries, the Missed Calls List icon will be illuminated. Ifone or more new
calls have been added since the last time the Missed Calls List was displayed, the Missed Calls List
icon will flash.
The Missed Calls menu can be accessed via the menu navigation buttons or a programmable
button. However, if the Missed Calls List is empty, the Missed Calls menu will not be available.
Missed Calls are displayed on a last in first out basis. They can be viewed and deleted from the
Missed Calls menu.
The currently selected Missed Call can be answered by pressing any button programmed as Fixed
Telegram. The radio ID stored for that entry will be entered in the telegram, then transmitted.
For Advanced Multicall users only, the currently selected Missed Call can be answered by pressing
any button programmed as Address Send. The radio ID stored will be entered in the telegram
number stored,then transmitted.
The tick and hash buttons will serve as Fixed Telegram or Address Send buttons, if so programmed.
There must be the correct number of radio ID digits for the selected telegram’s Variable Digits. An
incorrect number of digits will result in a side button error tone.
When the Missed Call is answered, the Missed Calls menu is exited, and the call is deleted from the
Missed Calls List.
NOTE
The Missed Calls List is remembered over radio power down.
When a user answers the Missed Call, they may be on a different channel from that on
which the call was received.
If call forward has been enabled, the calls will not be stored in the forwarding radios Missed Calls
List.
Safety, Productivity and Security 2-11
Benefits
The user will know who has called if they are unable to answer calls for some reason.
The user can choose not to answer low priority calls immediately if they are busy with other
activities. The caller’s ID will be stored even if another call is received.
The user can answer calls when it is convenient for them.
The user does not have to answer the calls in the same order that they were received.
3.19 Option Board Support
Feature
The functionality of the GP Series radios can be enhanced by installing a third party Option Board.
The Option Board is plugged into a purpose designed connector fitted on the radio motherboard; no
soldering of wires is required.
Option Boards presently available are:
Voice Storage - (available through Motorola)
SmarTrunk - (available from SmarTrunk Systems Inc)
Transcrypt Encryption - (available from Transcrypt International)
For information regarding the operation of these third party Option Boards, and the considerable
benefits they provide, please contact the appropriate supplier. Recommended third-party supplier
internet sites are:
SmarTrunk Systems Inc - http://www.smartrunk.com
Transcrypt International - http://www.transcrypt.com
Benefits
Radio functionality can be enhanced to match the customers’ requirements
The Option Boards are plug-in (no soldering is required). Fitting is quick, easy and does not
introduce faults.
2-12 FEATURES AND BENEFITS
4.0 User Indications
4.1 Display (GP360/GP380)
Feature
A 14-character display shows channel, menu and radio status information. The top two screen rows
show radio information, such as the power setting, battery status and the current settings of key
radio parametrers which make the radio easier to use.
Benefits
Menu driven features for ease of use and extended feature set.
Helpful user information increases user efficiency.
4.2 Menu
Feature
Many of the radio features are contained in a structured menu which allows fast and easy access as
well as effectively extending the feature set.
Benefits
Quick access to the radio features.
Permits many features to be programmed and accessed in the radio.
4.3 Keypad (GP380)
Feature
A touch tone keypad may be used for dialing a phone number (DTMF), for changing channel or
entering an address or status number.
Benefits
Allows rapid channel address and status selection; particularly useful on a large or complex
system.
Extends the DTMF feature.
4.4 Keypad Lock/Unlock
Feature
On the radio there is a keypad lock feature which allows the keypad keys and menu keys to be
locked in order to eliminate accidental key presses.
Benefits
Prevents accidental key presses.
Deterrent to non-users tampering with the radio.
User Indications 2-13
4.5 Backlight
Feature
Backlight illuminates the radio display, keypad and menu navigation keys.
Theradiocanbeprogrammedtohavethebacklight:
i. Permanently on
ii. Permanently off
iii. On for a timed period. New information being displayed will cause the backlight to remain
on for 10 seconds.
Benefits
Ease of use giving clear indication of the keys and display especially in subdued light.
Allowsthe radio to be used in a wider variety of environments.
4.6 Call Timer
Feature
This limits the duration of calls. Prior to the call ending, warning indications are given (visual and
audible) to inform the callers that the end of the call is imminent so allowing the conversation to be
ended. The call duration can be tailored to suit specific customer requirements.
Benefits
Prevents the misuse of airtime.
Enforces efficient use of airtime.
4.7 Low Battery Level Indicator
Feature
Audible and visual battery warnings indicate the battery level status. The radio user is informed
when the battery level is running low during calls and also whilst in standby.
Benefits
Users are prompted to change batteries prior to running out of battery life.
Increases user confidence of continuous communication when using the radio.
2-14 FEATURES AND BENEFITS
4.8 Call Status Indications
Feature
Audible indications are provided by the radio to indicate the call status, e.g. the called party is busy.
Benefit
Audible indicators enable users to hear the call progress without having to look at the radio.
4.9 Escalert
Feature
This allows the volume of incoming call indications to steadily increase.
Benefits
Attracts users attention to incoming calls.
Helps reduce time to answer calls - improves efficiency.
Helps promote efficient radio operation in high noise environments.
4.10 Call Reminder Alerts
Feature
The radio will sound distinctive alerts when an incoming call is not answered. Different indications
are provided for individual and group calls. The alerts continue to be sounded until the radio user
presses or moves any of the buttons or switches. The call reminder indicates the last call received
by the radio.
Benefit
Users are made aware of missed calls.
Radio Performance 2-15
5.0 Radio Performance
5.1 Scanning
Feature
This allows activity on different communication channels to be monitored. Up to sixteen different
channels can be put into a scan list which are listened to sequentially.
Once scan has started, detection of an incoming call causes the radio to automatically switch to the
channel so the call can be received; only available in radios with more than one channel.
Benefits
Efficient communication - incoming calls are not missed evenwhen they can be received from
more than one communication channel.
Simplifies the radio operation for users of multiple communication channels.
5.2 Nuisance Channel Delete
Feature
This allows channels which continually generate unwanted calls or noise to be temporarily removed
from the scan list. Deleted channels can be recovered by turning the radio off and back on again.
Benefit
Efficient radio operation as the radio just listens to channels where valid calls will be received.
5.3 Monitor
Feature
This allows voice activity on a channel to be listened to. It is particularly useful in radio systems
when a single communication channel is shared by several different teams of people, as it allows
individuals to check that the channel is free prior to making a call.
Benefit
Guaranteed successful communication first time, every time.
5.4 High / Low Output Power
Feature
The radio output power has two settings and these can be varied whilst the radio is being used.
Benefits
Low output power conserves the battery power so the battery will last longer.
Higher output power allow the radio to transmit over a greater distance so you can contact a
radio which is farther away.
2-16 FEATURES AND BENEFITS
6.0 Radio Feature Comparisons
6.1 GP320 vs GP340 vs GP360 vs GP380
This chart highlights the differences between the New Professional GP320/ GP340/ GP360/ GP380
Models in the Motorola range of portable radios.
Table 2-2 GP320 vs GP340 vs GP360 vs GP380 Feature Comparison.
Feature GP320 GP340 GP360 GP380
Individual Calls √ √ √ √
Group Calls √√√√
Emergency Calls √ √ √ √
Authorisation √√√√
Stun / unstun √ √ √ √
Xpand™ Voice Compression √√√√
Low LevelExpansion √ √ √ √
Lone Worker √√√√
VOX √ √ √ √
Whisper √√√√
Voice Recorder/EmergencyMessage √ √ √
Call Forward √√√√
Talkaround √ √ √
DTMF Encode Sequences √√√√
DTMF Live D ial √
Contact List √√
Status Calls √ √
Dedicated Call Buttons √√√√
14-Character Display √ √
Menu Navigation √√
Keypad √
Keypad/Menu keys Lock/Unlock √√
Numeric Channel Select √
Backlight √√
Call Timer √ √ √ √
Low Battery Level Indicator √√√√
Call Status Indications √ √ √ √
Radio Feature Comparisons 2-17
Table 2-2 GP320 vs GP340 vs GP360 vs GP380 Feature Comparison.
Feature GP320 GP340 GP360 GP380
Escalert √√√√
Call Reminder Alerts √ √ √ √
Missed Calls List √√
Scanning √ √ √
Vote Scan √√√
Nuisance Channel Delete √ √ √
Monitor √√√√
High / Low Output Power √ √ √ √
Option Board Support √√√
Radio Information √ √
20ms CCIR √√√√
2-18 FEATURES AND BENEFITS
6.2 GP320/GP340/GP360/GP380 vs P110/GP300/GP900/HT1000
This chart highlights the differences between the New GP300 Series of Professional Radios and
their predecessors in the Motorola range of por table radios.
Table 2-3 Radio Feature Comparison.
P110
GP320 GP340 GP360 GP380
GP300
PL
XPand™ √ √ √ √
Switchable channel
spacing
Wideband √ √ √ √ √ √
PL √√√√ √ √ √ √
5 Tone √ √ √ √ √ √
Escalert √√√√
Whisper √ √ √ √ √ √
Loneworker √√√√
Voice Recorder √ √ √
Contact list √√
Calling line identity √ √
Alphanumeric status
messages
√√√√ √ √
√√
HT1000
PL
P110
GP300
5Tone
GP900
5 Tone
Channel aliasing √ √
Emergency transmit
message
Battery gauge √ √
Display call timer √√
Multicall dialling √ √ √
DTMF live dial √√
DTMF Encode
Sequences
Numeric Channel
Change
Missed Calls List √ √
Vote Scan √√√
Option Board Support √ √ √
√ √ √ √
√√√
√√
(Retrofit Kit)
√
Radio Feature Comparisons 2-19
6.3 GP320 Summary
Crystal Clear Audio
Smallest, lightest
Professional Series Radio
Wideband
1 Channel
12.5/25kHz Spacing
MIL Standards 810 C, D & E
IP54
FM Approved
6.4 GP340 Summary
GP300 5 Tone plus
XPAND™
Escalert
Lone Worker
Whisper
Crystal Clear Audio
Wideband
16 Channels
12.5/25kHz Spacing
MIL Standards 810C, D & E
IP54
FM Approved
Upgradeable
Option Board Compatible
Extra Side Button
TopOrangeButton
GP320 Operation plus
Scan
Voice Recorder
Talkaround
2-20 FEATURES AND BENEFITS
6.5 GP360 Summary
Crystal Clear Audio
Wideband
255 Channels
14 Character Alphanumeric
Display
Menu Navigation Keys
12.5/25kHz Spacing
MIL Standards 810 C, D & E
IP54
FM Approved
6.6 GP380 Summary
GP340 Operation plus
Contact List
Call Line Identity
Alpha Numeric Status
Messages
Channel Aliasing
Emergency Transmit
Message
Battery Gauge
Displayed Call Timer
Crystal Clear Audio
Wideband
255 Channels
12.5/25kHz Spacing
14 Character Alphanumeric
Display
Menu Navigation Keys
Keypad
MIL Standards 810 C, D & E
IP54
FM Approved
GP360 Operation plus
DTMF Dialling
Multicall Dialling
Other Dealer Benefits 2-21
7.0 Other Dealer Benefits
7.1 Customer Programming Software (CPS)
The new programming software is based upon the Windows 95™ graphical user interface. The
result is a programming package with familiar screen layouts and nomenclature. The operation has
been simplified with distinct improvements in the presentation and traceability of information.
In order to accommodate the design rules imposed by these standards, the software is no longer
compatible with older computers using MSDOS™ and earlier versions of Windows™.
Benefits
Windows™ - familiar screen layout reduces training time.
Simpler operation - increases productivity and reduces training time.
7.1.1 CPS Help T ext
To further simplify the CPS operation, each element has comprehensive “on-line Help” for each of
the fields. This ensures that the latest information is always at hand whenever the CPS is in use.
7.1.2 Global Tuning Software
Although modern radios eliminate most of the routine testing and tuning for delivery of radios to
users, there is still a requirement for tuning to be carried out during repair.
No tuning capability is included in the GP300 Series CPS. The tuning software is now a separate
software package. The tuner is common to all GP Series radios - this includes the GP1200, GP600
and GP300 Series.
Benefits
Reduced training requirements for dealer staff.
Improved Dealer Productivity.
Better customer response.
Dealers can concentrate on understanding customer wants and tailoring equipment to
customer requirements with less resource expended on programming.
7.1.3 System Requirements
The minimum / suggested computer specification is :
RAM 8 Megabytes 32 Megabytes
Free Hard-drive Disk Space 10 Megabytes 20 Megabytes
Minimum Suggested
Display Type VGA 16 colour SVGA 256 colour
CPU Pentium Pentium 200MHz
The RIB box, power supplies and computer cabling are as previous radios and only a new RIB to
Radio cable is required.
2-22 FEATURES AND BENEFITS
7.1.4 Password Protection of the Codeplug
The codeplug that is programmed into a radio can be password protected. If the codeplug is
password protected, the correct password must be entered into the CPS before it will read the radio.
However, a new codeplug can be programmed into a radio with a password protected codeplug;
thus a radio can be programmed from a CPS codeplug file if the password is forgotten, or a new file
can be created and programmed into a radio if a customer changes dealer.
Password Protection only works on radios with radio firmware version:
R03 and above for portables,
R01 and above for mobiles,
and with codeplug software version 4 and above for both portables and mobiles.
Radios upgraded to the above firmware versions are capable of being set up with password
protection.
Benefits
The radio codeplug cannot be read and used by another dealer, thereby safeguarding the
time and effort invested by yourself.
7.2 Radio Information (GP360/GP380)
Feature
To enable the dealer/system administrator to establish, quickly, the software and radio parameters
programmed into your radio, a feature known as Radio Information canbeaccessedviathemenu.
On selection of Radio Information, the radio display will indicate:
i. Software (SW) version
ii. Codeplug (CP) version
iii. Software (SW) part number
iv . Codeplug (CP) part number
Benefit
Fast access to radio information without the need to set up programming facilities.
1.0 Batteries
A new range of batteries have been developed for the new GP Series of Professional Family
Portable Radios, this includes all GP300, GP600 and GP1200 Series radios.
Three different types of battery chemistry are now available to provide the most effective solution.
Each has been designed to optimise a different set of the important parameters; size, weight and
service life.
These are:
Lithium Ion (LiIon).
Nickel Metal Hydride (NiMH).
Nickel Cadmium (NiCd).
In order to ensure that these battery types, each based upon a different chemical technology, are
correctly and safely charged and function properly ,the Professional Series batteries contain a small
Integrated Circuit that identifies its key parameters to the radio and to the charger.
Chapter 3
ACCESSORIES
1.1 Lithium Ion (LiIon)
These batteries utilise the most modern chemistry, provide the highest power at the lowest weight
and contain a built in protection circuit. However,these batteries are not recommended for use at the
extremes of temperature due to a marked decrease in capacity.
For safety reasons these batteries must only be charged in a ‘smart’ charger designed for the
specific cell characteristics. All Motorola Professional Series radios are suitable for the LiIon
batteries.
Advantages
Lightest weight of all batteries.
State of the art chemistry.
No memory effect.
Disadvantages
Longer charge times.
3-2 ACCESSORIES
1.2 Nickel-Metal Hydride (NiMH)
More recent technology which operates similar to and provides the same capacity as Nickel
Cadmium batteries in a lower weight package.
Advantages
Lighter than comparable Nickel Cadmium batteries.
Less prone to memory than NickelCadmium.
Fewer toxic metals - more environmentally friendly.
Disadvantages
Self discharges at approximately 30% per month when stored.
Nickel Metal Hydride will not operate at as low temperatures as Nickel Cadmium.
1.3 Nickel Cadmium (NiCd)
This well proven chemistry provides the best performance at extreme temperatures but suffers from
memory effect and has the lowest power to weight ratio.
Advantages
High number of charge / discharge cycles.
Good performance at low temperatures.
Easy to recharge after prolonged storage.
Capable of sustained high rate of charge and discharge.
Disadvantages
Memory effect will develop if battery is not fully discharged during each cycle.
Battery does not perform well if it is left sitting in the charger and is only used for brief periods
of time.
Must be recycled since Cadmium is toxic.
1.4 Selecting the Right Battery
The selection of the correct battery for a particular application will depend on many factors. A typical
procedure for battery selection is shown below:
Identify how many hours of operation are required.
Identify if the product will be operated in an intrinsic safe environment.
Identify the required operating temperature range.
For example, inside all day in an air conditioned office, inside a food
freezing plant, work in a coal mine.
Having guaranteed the required performance, select the most appropriate
radio battery combination.
For most effective radio performance use only Motorola branded batteries.
Batteries 3-3
Table 3-1 Battery Specifications
Weight: (gm)
Standard High capacity NiMH battery 202
Ultra high capacity NiMH battery 275
High capacity NiCd battery 225
High Capacity Lilon battery 125
Average Battery Life @5/5/90 Cycle: Low Power High Power
With Standard high capacity NiMH battery 11 hours 8 hours
With Ultra high capacity NiMH battery 14 hours 11 hours
With NiCD battery 12 hours 9 hours
With Lilon battery 11 hours 8 hours
1.5 Battery Terminology
Memory Effect
Continually not fully discharging a battery causes an accumulation of very tiny gas bubbles and the
formation of irregular shaped crystals which adhere to the cell plates. These irregular shaped
crystals prevent the battery attaining its full capacity.
The result is the battery will only charge to the level at which it was last discharged.
For example, a person over many months routinely uses only 70% of the battery capacity before
recharging. In a Nickel Cadmium battery that originally had a battery life of 8 hours, this would
reduce to only 5.6 hours once memory effect had occurred.
To avoid the memory effect, ensure the battery is fully discharged before starting a charge cycle.
This can most effectively be achieved by purchasing a battery maintenance/optimising system.
NOTE
Nickel Metal Hydride batteries are less prone to memory effect and Lithium Ion batteries do
not exhibit this effect at all.
3-4 ACCESSORIES
2.0 Chargers
Rapid, tri-chemistry battery chargers have been developed with a distinctive new appearance in
single and six unit versions. These "intelligent" chargers are able to detect the battery type and the
remainingcharge of the battery, which ensures batteries are charged for exactly the right time.
Additional charging indications provide meaningful information about the status of the charging.
In order to minimise the costs of changing to the new professional series radios, there is a
replacement single unit "charger pocket" available to upgrade existing GP900 and GP300 chargers
that use the listed power supply units:
Table 3-2 Battery Chargers
Part Number Description Connector
Single unit charger complete with power supply:
MDHTN3001_ 230V Single Unit Charger Euro plug
MDHTN3002_ 230V Single Unit Charger UK plug
Single unit charger for use with existing Transformer:
MDHTN9000_ Single Unit Charger Pocket only
Note: This charger can only be used with the following GP300/GP900 Transformers:
2580611V02 230V Transformer Euro plug
2580611V03 230V Transformer UK plug
6 Unit Charger without Power Supply:
MDHTN3004_ Multi-UnitCharger Euro linecord
MDHTN3005_ Multi-Unit Charger UK linecord
WallMount Kit:
NLN7967_ Wall Mount Kit for Multi-Unit Charger
Benefits
One tri-chemistry charger can be used for every battery in the product range - a cost effective
solution.
Rapid charging times allow more batteries to be charged during a workshift.
Easy to use - batteries cannot be inadvertently put into the "wrong" charger.
Easy to use - indications provide useful information.
Antennas 3-5
3.0 Antennas
For most frequency ranges, antennas are available in a choice of lengths. The styling has been
changed to fit in with the new radio appearance without sacrificing the performance.
The antennas are moulded in a low loss material to maximize range.
Benefits
Short antennas reduce the overall radio product size and are less obtrusive.
Long antennas provide a larger communication range - useful for users working in remote
locations who are remote from their team and require maximum range.
For a complete list of antennas, please refer to your Price Pages.
4.0 Carrying Accessories
All carry accessories offer the generic benefit of "hands free" carrying. They allow users to have
their radio in the most convenient and productive position at all times. With both hands free between
calls, the user may continue working, thus increasing productivity and safety.
Carry accessories keep the radio in very close proximity providing continuous communication within
arms reach. Users avoid losing or misplacing radios and know exactly where to find their radio when
they need to make or answer a call hence minimizing time to answer or set up calls.
Avoiding the chance of losing or misplacing radios also cutsdown potential replacement costs.
The benefits of using carry accessories are:
The radio is always within arms reach.
There is a reduced chance of radios being lost or misplaced.
The radio can be used “hands free”.
The radio is easily accessable in emergency situations.
4.1 Spring Belt Clip
Attached to the back of the radio with a spring mechanism which is designed to stand up to the
rigours of daily usage. A belt clip is included with every radio as standard.
Benefits
The spring action ensures the radio is held securely in place, whilst still allowing easy fitting
and removal.
The GP series radio are all smaller and lighter, clothes will not be dragged down as much
when the radio is clipped to the belt.
3-6 ACCESSORIES
4.2 Carry Cases
A wide variety of leather and nylon carry cases are available. Different designs ensure the
microphone, speaker, buttons and controls are easily accessible.
Standard leather cases
Rugged, heavy duty design which have either a belt loop or a swivel attachment. The swivel
attachment allows fast fitting, removal and freedom of movement when attached to a belt.
Nylon and Soft leather cases
These light weight cases mould to the shape of the radio providing protection without significantly
increasing the size and weight of the radio.
Benefits
All cases provide additional protection and help radios stay clean and dry.
The nylon cases can be easily washed to keep them looking clean - useful for hire fleets or
when the radio is used in dusty environments.
For a complete list of carry cases, please refer to your Price Pages.
5.0 Audio Accessories
All audio accessories are fitted onto the side radio accessory connector. Remove the accessory
dust cover and use the thumb screw to securely fasten the connector to the radio. Once fitted to the
radio, all audio is routed to the accessory which means incoming audio will not be heard through the
radio loudspeaker.
Some typical audio accessories are summarised in the following paragraphs; for a complete list of
Motorola Audio Accessories, please refer to your Price Pages.
5.1 GP300 Audio Accessory Adapter
This adapter has been specially developed to be used with the new GP Series Professional Family
Portable Radios. The adapters fit into the radio accessory connector and existing audio accessories
may be plugged into the adapter.
Benefits
Allows the continued use of existing approved GP600, GP300 and P110 audio accessories.
Considerations
The adapter may not be the best solution if:
The replacement audio accessory is cheaper than the adapter.
If the overall product size is required to be as small as possible.
Audio Accessories 3-7
5.2 Remote Speaker Microphones (RSM) and Public Safety Microphone (PSM)
These small, rugged, accessories maybe clipped to clothing to allow incoming and outgoing calls to
be received and made closer to the users head. Noise cancelling features are also available for use
in high noise environments. The public safety version is available incorporating a UHF antenna to
enhance radio system coverage.
Selected remote speaker microphones incorporate a 3.5 mm jack connector to allow the use of
discrete earpieces.
The products share some key styling characteristics of the GP Series of Professional Portable
Radios.
Features
Coiled cord.
Omni-directional clip on.
Provides remote talk and listen capability.
Benefits
Offers optimal upper body positioning.
Minimizes strain.
Suited to noisy environments.
5.3 Earpieces
5.3.1 Standard Simple earpieces
Simple, cost effective, listen only, earpieces are available that provide all users, particularly the first
time user, with the ability to listen to radio messages without them being overheard. The earpieces
are available in two colours, beige or black.
Features
Small and discrete.
Clear radio reception.
Benefits
Discrete listening.
Good in noisy environments.
Permanent radio message awareness.
Ideal for roles where unobtrusive use of two way radio is required.
3-8 ACCESSORIES
5.3.2 Earpiece with Microphone and PTT
These earpieces provide the ideal solution where discrete operation is preferred. The microphone
and PTT can be concealed about the user, for example under a coat lapel or inside the cuff of a
jacket. Two versions are available; a two-wire version, incorporatinga separate earpiece and
combined microphone and PTT ,and a three-wire version with separate earpiece, separate
microphone and separate PTT. The earpieces are available in two colours, beige and black.
Features
Small and discrete.
Clear radio reception.
Separate microphone/PTT (two-wire version).
Separate microphone and separate PTT (three-wire version).
Benefits
Ideal for roles where unobtrusive use of two way radio is required.
Permanent radio message awarenesss.
Guarantees covert and effective communication.
5.3.3 Earbuds (with 3.5mm Jack)
These small effective earbuds are designed specifically for use with the Remote Speaker
Microphones and Public Safety Speaker Microphone. For discrete listening, the earbud connects
quickly through a 3.5mm jack and once connected disables the RSM or PSSM speaker. The earbud
cable has both curly and straight sections designed to minimise cord pull and slack at the same
time.
Features
Replaces the speaker when used with the GP Professional Remote Speaker Microphones
and Public Safety Speaker Microphone.
Combination straight and coiled cord.
Benefits
Allows the user to constantly and discretely listen to radio messages.
Minimum pull, maximum flexibility and comfort.
5.3.4 Flexible Ear Receiver
A simple, cost effective, listen only earpiece that provides all users, especially the first time user,
with the ability to listen to radio messages without them being overheard. The ear receiver is
coloured black.
Features
Substitutes for the radio speaker.
On the ear mounting.
Benefits
Allows constant discrete receive communication.
Comfortable for extended wear.
Audio Accessories 3-9
5.4 Headsets
5.4.1 Breeze Headset with PTT
The Breeze headset is ideal for fast-paced busy environments and provides high clarity discrete
two-way radio communication while offering the additional comfort necessary for extended wear.
Features
Ultra-light behind the head design.
Unique “off the ear” earpiece.
Flexible offset boom microphone.
Benefits
Secure unobtrusive and comfortable.
Allows the user to maintain clear “face to face” communication.
Designed to leave the mouth clear and the microphone unobscured.
5.4.2 Ultra-Lightweight Headsets
These single sided headsets provide enhanced audio performance whilst allowing the user to
communicate with non radio users. The lightweight constuction ensures user comfort for extended
periods and the inovative design provides for left or right side mounting.
Features
Light and ergonomically designed to be worn on the ear.
Low profile boom microphone and earbud.
Benefits
No headband.
Provides stylish and discrete communication.
Freedom of movement.
5.4.3 Lightweight Headsets
These single sided headsets provides enhanced audio performance whilst still allowing the user to
communicate with non-radio users. The headsets are available in two different styles to provide
users with a choice to best suit individual requirements. The headset may also incorporate an in line
PTT switch.
Features
Comfortable and light headset with single earpiece.
Reversible boom microphone.
Optional in-line, clip on PTT.
3-10 ACCESSORIES
Benefits
Can be used for lengthy periods of time.
Enables headset to be used on either ear.
Minimum pull, maximum flexibility and comfort.
Convenient radio communication.
5.4.4 Medium weight Headsets
These high quality headsets are ideal for use in rugged environments. The over-the-head headband
style improves comfort levels, especially when worn for long periods. An incorporated noise
cancelling microphone ensures that a clear voice message is communicated even in high noise
levels. The headsets are also available with in-line PTT and behind-the-head headband style, for
use under protective headgear, offering remote PTT capability.
Features
Padded headband and earmuffs.
Noise cancelling microphone.
Optional in-line, clip on PTT.
Benefits
Comfortable for extended periods of time.
High quality audio performance best suited to noisy environments.
Convenient radio communication.
5.4.5 Heavy Duty Headsets
Superior quality headset that can withstand the most rugged of environments. In addition to the
adjustable headband there is a behind-the-head sprung steel headband making it a secure fit for all
head sizes. The noise cancelling technology ensures a clear voice message is communicated even
in high noise environments.
Features
Noise cancelling microphone technology.
24dB rated noise reduction ear defenders.
Field repairable.
Benefits
Ensures a clear communication.
Ideal for noisy working environments.
Orderable spare parts allow for the headset components to be replaced if broken.
Audio Accessories 3-11
5.4.6 noise-comä
The noise-comä high performance audio accessory with integrated PTT is specially designed for
the users who require radio communications in high noise environments and is easily fitted into a
pair of passive earmuffs. The headset also provides handsfree VOX operation when used with
suitably programmed radios.
Features
Simple and easy to mount into existing passive earmuffs.
Low profile reversible microphone.
Coiled expandable cord.
Benefits
Can be inserted into either earmuff.
Provides high quality radio communication in high noise environments.
Minimum strain for maximum comfort.
5.4.7 helmet-com
ä with com-controlä
The helmet-comä with com-controlä is designed to meet the needs of professional users working
in extreme conditions with helmets or breathing apparatus. Its bone-inductive microphone
technology provides clear and reliable communications when connected to almost any protective
headgear, using a simple and secure mounting system. The extra large, rugged PTT provides
positive, instant communication even when operated with thick gloves.
Features
Bone-inductive microphone technology.
Easily clips onto most helmet webbing systems.
Large red PTT module with velcro or belt clip attachment.
Benefits
Clear and reliable radio communication.
Ideal for high noise or rugged environments.
Ideal for use with gloves.
5.5 Radio Interface and Control
The Voiceducer Radio interface systems are used with earpiece bone-inductive microphones. The
innovative technology relies on the bone vibrations in the ear canal generated by speech. This
technology provides clear communication without the need for a separate microphone giving the
user the ultimate in discrete audio functionality. In addition it is possible to connect an optional body
switch PTT or a finger PTT. There is also a VOX version available.
Features
Uses bone induction technology.
Available with standard or high noise ear microphones (purchased as separate items).
Belt mounted.
Optional VOX mode.
3-12 ACCESSORIES
Benefits
Earpiece provides both talk and listen functionality.
Effective in high ambient noise environments up to 105 dB.
Discrete and easy to wear.
Offers complete hands free solution.
6.0 Vehicle Adapters
The Vehicle Adapter has been developed for users who want to use their GP Professional series
radio on the move. Vehicle Adapters are available for both UHF and VHF radios. Once installed the
radio just clicks into place and can be connected to an external antenna, microphone, PTT switch or,
for MPT1327 radio models, to a personal computer through a MAP27 interface. The Vehicle Adapter
also detects the battery chemistry of the radio and automatically selects the best charging method
for that battery.
Features
Provides connection to an external antenna.
Powers radio and charges the battery.
Includes MAP27 Interface.
Benefits
Extends the radio’s range whilst mobile.
Extends the radio’s usage time when on the move.
Enhances radio functionality when mobile.
7.0 Option Boards
Most radios have an internal option connector which allows option boards to be fitted. Option boards
change the operation of the radio, adding special functionality to the radio, allowing additional
functionality to be offered.
NOTE
Motorola published the details of the interface to key Motorola Application Partners who are able to
produce special purpose option boards which will work with the radios.
Benefits
Please note that it is not possible to fit option boards into the GP320 models.
Approved option boards can be fitted without affecting the warranty.
Future communication needs can be accommodated.
The radio has been designed specifically to allow fast, simple option board installation.
The flexibility of a custom design with the comfort, quality and reliability of a standard
Motorola product.
Option Boards 3-13
7.1 Voice Storage Option Board
The voice storage option allows the user to store 120 seconds of audio. It is possible to store audio
received over the air, detected by the radio or from the accessory microphone. The Voice Storage
capability can be used to:
To store an incoming call - “Call Received” feature.
To store a voice message from the user - “Voice Recorder” feature.
To store a greetings message and incoming message - “Voice Message” feature.
7.1.1 Call Received
The Call Received feature uses the Voice Recorder to allow a user to store up to two minutes of an
incoming call with the following benefits:
Reduced opportunities for error.
Improved productivity.
Store a message for later replay.
Examples
1. An address and route instructions whilst unable to write down details.
2. A description of a suspect can be replayed to a security team.
7.1.2 Voice Recorder
The Voice Recorder feature provides a paperless notepad which allows a user to record up to two
minutes of personal messages. The benefits are:
Record a Memo or Reminder.
Improved productivity.
Carry only one communications device rather than two; voice recorder device and radio
replaced by radio.
Examples
1. Partnumbersofamachinerypart.
2. Details of a cargo consignment.
3. A brilliant idea for a great new way of working!
7.1.3 Voice Message
The Voice Message feature allows a user to record a greetings message which will be automatically
played to a caller when the user is absent or unable to reply. The radio will auto-record the incoming
callfromthecallerfortheusertoplay-backlater.
Reduce time spent "Calling Back".
Better teamwork - Improved Productivity.
Better response from untrained callers.
For a complete list of Motorola option boards, please refer to your Price Pages.
3-14 ACCESSORIES
7.2 Mandown Option Board
The Mandown Board is used to trigger an emergency procedure in situations where the radio is
horizontal for longer than a pre-programmed time.
Alternatively, or in addition, the following trigger criteria can be programmed:
Mandown (alarm if radio is horizontal for too long).
Anti-Movement (alarm if radio is not moved after pre-programmed time).
Movement (alarm if radio is moved).
Pre-alert tone and activation periods can be programmed in a wide range. Sensor activation angle
and sensitivity are selectable to fit to the requirements of the user.
There is a separate Setup-Software OSS available to program this Board.
Benefits:
High acceptance by user because all the extra hardware is inside the radio.
Enhance personal security of user in dangerous situations.
No special actions required by the user as there are various options to fit the board to the
user needs.
For a complete list of Motorola option boards, please refer to your Price Pages.
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