Motorola 68P64114B12B User Manual
Professional Radio
GP300 Series
Selling Guide
68P64114B12B
Issue: June 2000
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the copyrights, patents or patent applications of Motorola, except for the normal non-exclusive royalty-free
license to use that arises by operation of law in the sale of a product.
Table of Contents
Chapter 1 PRODUCT OVERVIEW
1.0 Introduction..........................................................................................................1-1
1.1 How to use this Selling Guide ........................................................................1-1
2.0 The GP Series of Professional Radios................................................................1-2
2.1 A Common Design Approach.........................................................................1-2
2.2 Radio Software Upgrades..............................................................................1-3
2.3 Factory Mutual Approval (FM)........................................................................1-3
2.4 Quality Assurance..........................................................................................1-3
3.0 The GP300 Series Professional Portable Radios................................................1-4
3.1 GP320 Portable Radio...................................................................................1-5
3.2 GP340 Portable Radio...................................................................................1-6
3.3 GP360 Portable Radio...................................................................................1-7
3.4 GP380 Portable Radio...................................................................................1-8
3.5 Radio Comparison .........................................................................................1-9
3.6 Reasons To Trade Up..................................................................................1-10
3.7 Radio Sales Models.....................................................................................1-11
3.8 Packaged Sales Models...............................................................................1-11
3.9 Customer User Guides.................................................................................1-12
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Chapter 2 FEATURES AND BENEFITS
1.0 Introduction..........................................................................................................2-1
2.0 Audio Quality Enhancement................................................................................2-1
2.1 Xpand™ Voice Compression.........................................................................2-1
3.0 Safety, Productivity and Security.........................................................................2-3
3.1 Individual Calls...............................................................................................2-3
3.2 Group Calls ....................................................................................................2-3
3.3 Emergency Calls............................................................................................2-3
3.4 Authorisation..................................................................................................2-4
3.5 Stun / Unstun .................................................................................................2-4
3.6 Lone Worker...................................................................................................2-5
3.7 VOX................................................................................................................2-5
3.8 Whisper..........................................................................................................2-6
3.9 Voice Recorder (GP340/GP360/GP380 only)................................................2-6
3.10 Call Forward...................................................................................................2-6
3.11 Talkaround (GP340/GP360/GP380 only).......................................................2-7
3.12 DTMF .............................................................................................................2-7
3.13 Contact List (GP360/GP380 only)..................................................................2-8
3.14 Status Calls (GP360/GP380 only)..................................................................2-8
3.15 Dedicated Call Buttons...................................................................................2-8
3.16 Address, Status and Channel Entry...............................................................2-9
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3.17 Default Settings ..............................................................................................2-9
3.18 Missed Calls List (GP360/GP380)................................................................2-10
3.19 Option Board Support...................................................................................2-11
4.0 User Indications .................................................................................................2-12
4.1 Display (GP360/GP380)...............................................................................2-12
4.2 Menu.............................................................................................................2-12
4.3 Keypad (GP380)...........................................................................................2-12
4.4 Keypad Lock/Unlock.....................................................................................2-12
4.5 Backlight .......................................................................................................2-13
4.6 Call Timer .....................................................................................................2-13
4.7 Low Battery Level Indicator ..........................................................................2-13
4.8 Call Status Indications..................................................................................2-14
4.9 Escalert.........................................................................................................2-14
4.10 Call Reminder Alerts.....................................................................................2-14
5.0 Radio Performance ............................................................................................2-15
5.1 Scanning.......................................................................................................2-15
5.2 Nuisance Channel Delete.............................................................................2-15
5.3 Monitor..........................................................................................................2-15
5.4 High / Low Output Power..............................................................................2-15
6.0 Radio Feature Comparisons ..............................................................................2-16
6.1 GP320 vs GP340 vs GP360 vs GP380........................................................2-16
6.2 GP320/GP340/GP360/GP380 vs P110/GP300/GP900/HT1000..................2-18
6.3 GP320 Summary ..........................................................................................2-19
6.4 GP340 Summary ..........................................................................................2-19
6.5 GP360 Summary ..........................................................................................2-20
6.6 GP380 Summary ..........................................................................................2-20
7.0 Other Dealer Benefits.........................................................................................2-21
7.1 Customer Programming Software (CPS)......................................................2-21
7.2 Radio Information (GP360/GP380)...............................................................2-22
Chapter 3 ACCESSORIES
1.0 Batteries...............................................................................................................3-1
1.1 Lithium Ion (LiIon)...........................................................................................3-1
1.2 Nickel-Metal Hydride (NiMH) ..........................................................................3-2
1.3 Nickel Cadmium (NiCd) ..................................................................................3-2
1.4 Selecting the Right Battery.............................................................................3-2
1.5 Battery Terminology........................................................................................3-3
2.0 Chargers ..............................................................................................................3-4
3.0 Antennas..............................................................................................................3-5
4.0 Carrying Accessories ...........................................................................................3-5
4.1 Spring Belt Clip...............................................................................................3-5
4.2 Carry Cases....................................................................................................3-6
5.0 Audio Accessories................................................................................................3-6
5.1 GP300 Audio Accessory Adapter...................................................................3-6
5.2 Remote Speaker Microphones (RSM) and Public Safety Microphone (PSM)3-7
5.3 Earpieces.......................................................................................................3-7
5.4 Headsets........................................................................................................3-9
5.5 Radio Interface and Control.........................................................................3-11
6.0 Vehicle Adapters ...............................................................................................3-12
7.0 Option Boards....................................................................................................3-12
7.1 Voice Storage Option Board ........................................................................3-13
7.2 Mandown Option Board ...............................................................................3-14
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1.0 Introduction
This Selling Guide is intended to be a reference manual to help you sell and support the GP300
Series Professional Portable Radios.
This Selling Guide will allow you to answer the following questions:
What product ranges are in the GP Series of Professional Radios ?
What products are in the GP300 Series ?
Who can benefit from the GP300 Series ?
What are the product features ?
How do these features benefit my business ?
This Selling Guide complements the GP300 Series sales training and should be used in conjunction
with a radio on a live system. This hands on experience will provide you with valuable knowledge
which will help you explain the benefits of the GP300 Series to your customers.
Chapter 1
PRODUCT OVERVIEW
1.1 How to use this Selling Guide
The Selling Guide is divided into three chapters Chapter 1 - This chapter is a general Product Overview of the New GP Series of Professional
Radios with a more detailed description of the GP300 Series. The chapter provides model numbers
and a list of accessories.
Chapter 2 - This chapter describes the Features and Benefits of the product and develops
some ideason howthese featurescanbe of benefitto your customers.The chapter explainsthe full
flexibility of the radio whilst showing you how simple and easy it is to use.
Chapter 3 - This chapter describes some of the Accessories available and gives some criteria
for their selection.
1-2 PRODUCT OVERVIEW
2.0 The GP Series of Professional Radios
Following the completion of extensive research with you our channel partners and your customers,
Motorola have developed the GP Series of Professional Portable Radios.
These new radios have been specially developed to meet the communication needs of you and your
customers.
The GP Series consists of three different product ranges :
GP300 Series
A practical, popular and versatile conventional portable product range which offers PL and 5
Tone Selective signalling.
GP600 Series
A popular and versatile trunking portable product range which offers MPT1327 signalling.
GP1200 Series
A sophisticated trunked portable product range offering MPT1327 trunking signalling.
For further information on GP600 and GP1200 Series radios, please refer to the relevant Product
Manuals which are listed in your Price Pages.
2.1 A Common Design Approach
All the radios in the GP Series share a common design, the latest RF and semiconductor
technology has been used to produce wideband and fully synthesised radios that offer :
High quality audio allowing effective and efficient communication.
A small and light weight form factor with all the benefits of the reknowned
Motorola build quality.
Wide area coverage providing successful communication over a larger
range.
Extended battery life from a range of new and improved batteries.
All the radios share a common appearance, common accessories and similar user interfaces.
Common accessories means all GP Series accessories will work with all GP
Series radios - a considerable benefit for you and your customers.
A common user interface means, wherever possible, the radios work the
same way. This should mean that it will be easier foryou and your customers
to learn how to use the radios.
The GP Series of Professional Radios 1-3
2.2 Radio Software Upgrades
Motorola realise that as communication requirements for you and your customers evolve, it is
necessary to be able to offer a communication solution to meet these changing requirements which
does not force you or your customers to replace existing radios.
Radio software upgrade tools will be available to allow new functionality to be added quickly and
easily to most GP Series radios.
Benefits
You, our channel partners, can upgrade your stock quickly and efficiently.
End users can benefit from new functionality without the cost and inconvenience of buying
new radios.
This will provide you with the ability to offer a changing range of radio benefits to respond the
evolving needs of your customers.
2.3 Factory Mutual Approval (FM)
Factory Mutual (FM) radios havebeen approved by the Factory Mutual Research Corporation. All of
the GP Series of Professional radios are FM approved.
For details of the approval classifications, safety information and approved batteries, antennas and
audio accessories, please refer to the FM Supplement 68P64111B04_.
2.4 Quality Assurance
2.4.1 Accelerated Life Testing
Each model in the GP Series has passed the Motorola Accelerated Life Test (ALT). This testing
simulates 5 years hard use in the field and all Motorola radios pass this rigorous test.
2.4.2 Environmental Protection
All GP Series radios have been designed and tested by Motorola to meet the European standard
specification IP54 and US Military specifications 810 C, D and E.
2.4.3 IP54
This standard demonstrates the radio's ability to withstand driving rain and dust directed at the radio
from all directions.
2.4.4 Military Standards 810 C, D and E
These Military standards ensure efficient radio operation in rough environments. All radios meet the
following specifications :
Low pressure
Salt fog
High temperature
Dust
Rain
Vibration
Humidity
Shock
1-4 PRODUCT OVERVIEW
3.0 The GP300 Series Professional Portable Radios
GP380
GP360
GP340
GP320
Figure 1-1 GP300 Series Professional Portable Radios.
The GP300 Series is a range of conventional Professional Portable Radios providing PL and 5 Tone
selective signalling. Research showed that different professions have different communication
needs.
To help you provide different communication solutions for your customers, each radio offers a
distinct choice of features which you can easily customize using programming software and a
suitable personal computer.
The radios in the GP300 Series can be configured to provide on-site or local area coverage.
The GP300 Series Professional Portable Radios 1-5
3.1 GP320 Portable Radio
Antenna
On-Off/Volume
Side Button 1
PTT
Side Button 2
Figure 1-2 GP320 Radio Features.
LED
Accessory
Connector
Microphone
This entry level, 2 wayradio is easy to use, offering basic functionality with uncompromised reliability
and ruggedness.
Who is the target audience for this radio ?
The GP320 is the low cost communication solution for professionals
where budget is paramount, straight forward operation is required
and only one communication channel is needed.
1-6 PRODUCT OVERVIEW
3.2 GP340 Portable Radio
Rotary Selector Knob
On-Off/Volume
Side Button 1
PTT
Side Button 2
Side Button 3
Antenna
Top Button
LED
Accessory
Connector
Microphone
Figure 1-3 GP340 Radio Features.
This radio is more sophisticated than the GP320 radio. It offers additional features and has the
capability to be fitted with option boards that allows additional functionality to be added quickly and
easily.
Who is the target audience for this radio ?
The GP340 is the affordable communication solution forprofessionals
who may require a simple, yet flexible, radio and need up to sixteen
different communication channels.
The GP300 Series Professional Portable Radios 1-7
3.3 GP360 Portable Radio
Rotary Selector Knob
On-Off/Volume
Side Button 1
PTT
Side Button 2
Side Button 3
Antenna
Top Button
LED
Accessory
Connector
Microphone
Display
Menu Keys
Figure 1-4 GP360 Radio Features
As well as offering all the advantages of the GP340, this versatile radio provides the user with extra
visual information which promotes effective and efficient communication.
Who is the target audience for this radio ?
The GP360 is the ideal communication solution for professionals who
require an informative versatile radio, which offers an increased choice
of communications methods all of which are easily accessible and
simple to use.
Ideal for those professionals who work in large teams and need up to
255 different communication channels.
1-8 PRODUCT OVERVIEW
3.4 GP380 Portable Radio
Rotary Selector Knob
On-Off/Volume
Side Button 1
PTT
Side Button 2
Side Button 3
Antenna
Top Button
LED
Accessory
Connector
Microphone
Display
Menu Keys
Keypad
Figure 1-5 GP380 Radio Features
As well as offering all the advantages of the GP360, this truly versatile radio provides the user with a
keypad which allows communication with colleagues other than those which are programmed inside
the radio.
Who is the target audience for this radio ?
The GP380 is the ideal management communication solution, which
with its increased utility further improves efficient and effective
operation.
Like the GP360, this radio is ideal for those professionals who work in
large teams and need up to 255 different communication channels.
The GP300 Series Professional Portable Radios 1-9
3.5 Radio Comparison
The GP300 Series of Professional Portable Radios share a common design, the differences are
summarised below :
Table 1-1 GP300 Series Professional Portable Radios Comparison.
GP320 GP340 GP360 GP380
On-off / volume control √√√√
Channel control √ √ √
Top orange button √√√
Red, yellow, green LEDs √ √ √ √
Side buttons 2 3 3 3
Push To Talk (PTT) √ √ √ √
5 Tone signalling √√√√
Weight (without battery) 225g 225g 233g 233g
Option boards √√√
Radio Upgrades √ √ √
14 Character alphanumeric display √√
Menu keys √ √
Keypad with 0 - 9, * and # √
1-10 PRODUCT OVERVIEW
3.6 Reasons To Trade Up
GP380
All the advantages of the GP360 plus:
Increased number of possible communication contacts using numeric
keypad as well as pre-programmed call lists.
GP360
All the advantages of the GP340 plus:
Helpful visual operational information - includes Battery Gauge,
Current Power setting, Contact Names and Status Text messages.
Translated Menu Prompts.
Additional feature capability accessible via easy to use dealer
configurable menus including pre-programmed call lists.
255 Communication channels.
GP340
All the advantages of the GP320 plus:
Radio can be upgraded
Option board capability
Special emergency button
Additional feature capabililty
Additional programmable buttons - more features at your fingertips
16 communication channels
GP320
Entry level Professional Radio
Build quality and environmental specifications
Simple talk and listen operation with benefits of 5 Tone Selective signalling
1 communication channel
Factory Mutual approved
The GP300 Series Professional Portable Radios 1-11
3.7 Radio Sales Models
The following sales models are available :
Table 1-2 Radio Sales Models.
Model
Description
GP320 VHF 136 -174 MHz 1-5W MDH25KDC9AN0_E
GP320 UHF 403 - 470 MHz 1-4W MDH25RDC9AN0_E
GP340 VHF 136 -174 MHz 1-5W MDH25KDC9AN3_E
GP340 UHF 403 - 470 MHz 1-4W MDH25RDC9AN3_E
GP340 LB1 29.7-42 MHz 1-6W MDH25BEC9AN3_E
GP340 LB2 35-50 MHz 1-6W MDH25CEC9AN3_E
GP340 300R1 300-350 MHz 1-4W MDH25EDC9AN3_E
GP360 VHF 136 -174 MHz 1-5W MDH25KDF9AN5_E
GP360 UHF 403 - 470 MHz 1-4W MDH25RDF9AN5_E
GP380 LB1 29.7-42 MHz 1-6W MDH25BEH9AN6_E
GP380 LB2 35-50 MHz 1-6W MDH25CEH9AN6_E
GP380 VHF 136 -174 MHz 1-5W MDH25KDH9AN6_E
GP380 UHF 403 - 470 MHz 1-4W MDH25RDH9AN6_E
Benefits
Frequency
Band
Frequency Range
Power
Level
Model Number
Wideband operation and programmable channel spacing means a significant reduction in the
number of different sales models that you need to stock.
Not all the product variants are available in every country due to differences in the local market
requirements. Please refer to your price pages for a complete list of models.
3.8 Packaged Sales Models
All GP320, GP340, GP360 and GP380 packaged sales models consist of the following items :
Radio
Antenna
1200 mAH NiMH (Nickel Metal Hydride) battery
Belt Clip
Basic User Guide
Battery, antenna and Factory Mutual (FM) options are available, please check your Price Pages for
details.
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