Motorola 6809512A76-A User Manual

motorola W370

User’s Guide

HELLOMOTO

Navigate menus.

Right Soft Key

Turn on & off, hang up, exit menus.

Left Soft Key

Message Key

Open menus.

Web Browser Key

Volume Ke y s

Charge up &

connect to

your PC.

Make &

answer calls.

Listen to music.

Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola W370 wireless phone.

Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196

www.hellomoto.com

1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada)

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. 2006 All other product or service names are the property of their respective owners. © Motorola, Inc. 2007.

Caution:

Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the user's authority to operate the equipment.

Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider’s network settings may limit the feature’s functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.

Manual Number: 6809512A76-A

check it out!

Battery Indicator

Message Indicator

Call Indicator

Headset Jack

Insert the headset

accessory for

handsfree use.

Battery

Note:

Your phone may not appear exactly as

the phone image above.

check it out!. . . . . . . . . . . 3

menu map . . . . . . . . . . . . 6

Use and Care . . . . . . . . . . 8

essentials . . . . . . . . . . . . . 9

about this guide. . . . . . . 9

SIM card . . . . . . . . . . . 10

battery . . . . . . . . . . . . . 10

turn it on & off . . . . . . . 12

make a call. . . . . . . . . . 12

answer a call . . . . . . . . 13

your phone number . . . 13

main attractions . . . . . . 14

multimedia messages . 14

chatting . . . . . . . . . . . . 16

basics . . . . . . . . . . . . . . . 17

display . . . . . . . . . . . . . 17

menus . . . . . . . . . . . . . 21

contents

text entry . . . . . . . . . . . 22

volume. . . . . . . . . . . . . 25

navigation key . . . . . . . 25

handsfree speaker. . . . 25

codes & passwords . . . 26 check battery meter. . . 26

customize. . . . . . . . . . . . 27

ring style . . . . . . . . . . . 27

time & date . . . . . . . . . 27

wallpaper . . . . . . . . . . . 28

screen saver . . . . . . . . 29

display appearance . . . 29

answer options . . . . . . 29

optional handsfree

operation . . . . . . . . . . . 30

calls. . . . . . . . . . . . . . . . . 31

call history . . . . . . . . . . 31

redial . . . . . . . . . . . . . . 32

return a call . . . . . . . . . 32

hold or mute a call. . . . 32

call waiting. . . . . . . . . . 32

caller ID . . . . . . . . . . . . 33

emergency calls . . . . . 33

international calls . . . . . 34

1-touch dial. . . . . . . . . . 34

voicemail . . . . . . . . . . . 34

inserting special characters into dialing

sequences . . . . . . . . . . 35

other features . . . . . . . . 37

advanced calling . . . . . 37

contacts. . . . . . . . . . . . 39

messages . . . . . . . . . . 42

chat . . . . . . . . . . . . . . . 43

web browser (wap 2.0) 43

personalizing . . . . . . . . 44

call times & costs . . . . 47

handsfree operation . . 48

network . . . . . . . . . . . 48

personal organizer . . . 48

security. . . . . . . . . . . . 50

fun & games. . . . . . . . 50

troubleshooting . . . . . . 51

check here first . . . . . . 51

when the backlight is turned off, it can seem like your phone isn’t working . 51

no display . . . . . . . . . . 51

no backlight on the display 52 phone doesn’t vibrate. 52 messages: “enter special code,” “SIM locked contact service provider,” “subsidy password”. . 52

service & repairs. . . . . . 53

Specific Absorption Rate

Data . . . . . . . . . . . . . . . . 54

European Union Directives Conformance Statement . . 56

Industry Canada Notice to

Users . . . . . . . . . . . . . . . 62

FCC Notice to Users. . . 62 Motorola Limited Warranty

for the United States and

Canada . . . . . . . . . . . . . 63

Hearing Aid Compatibility with Mobile Phones . . . 67

Informat

ion from the World

Health Organization. . . 68 Product Registration . . 68 Export Law Assurances 69 Caring for the Environment

by Recycling . . . . . . . . . 69

California Perchlorate Label 70

Privacy and Data Security . 70

Smart Practices While

Driving . . . . . . . . . . . . . . 71

index . . . . . . . . . . . . . . . 73

contents

main menu

Contacts

Call History

• Received Calls

• Dialed Calls

• Call Times *

• Data Time s *

• Data Volumes *

Messages

•Create

• Inbox

•Draft

• Outbox

•Quick Notes

•Voicemail

• Browser Msgs

• Info Services

•MMS Templates

To o l s

•Calculator

•MyMenu

•Alarm Clock

• Stop Watch

•Chat

• Dialing Services

• Calendar

• Lantern

menu map

Games & Apps

Internet

• Start Browser

• Web Shortcut

• Web Session

• Stored Pages

•History

• General Setting

Media

•Pictures

• Sounds

Personalize

• Home Screen

• Main Menu

• Color Setting

•Greeting

• Wallpaper

• Screen Saver

•Quick Dial

Settings

(see next page)

Note:

Chat

and

Quick Dial

depend on your carrier's settings. You may not see these features in your phone.

* Optional features.

This is the standard main menu layout.

Your phone’s menu may be a little different.

settings menu

Ring Style

•Style

•Detail

Call Forward*

• Voice Calls

•Cancel All

• Forward Status

In Call Setup

• In-Call Timer

• My Caller ID *

• Answer Options

• Call Waiting *

Initial Setup

• Time and Date

• 1-Touch Dial

• Display Settings

• Backlight

•Scroll

• Language

•DTMF

• TTY Setup

• Master Reset

• Master Clear

• Format Additional Storage Device

• Status Indicator

Phone Status

Headset

Network

Security

Lantern

• My Numbers

• Battery Meter

• Auto Answer

•New Network

•Network Setup

• Avail. Networks

• Service Tone

• Call Drop Tone

• Phone Lock

• Fixed Dial

• Call Barring

•SIM PIN

• New Passwords

• Lantern

Note:

Service Tone

Selection

depend on your

and

Band

carrier's settings. You may not see these features in your phone.

* Optional features

menu map

Use and Care

To care for your Motorola phone, please keep it away from:

liquids of any kind dust and dirt

Don’t expose your phone to water, rain, extreme humidity, sweat, or other moisture.

extreme heat or cold cleaning solutions

Avoid temperatures below

-10°C/14°F or above 45°C/113°F.

microwaves the ground

Don’t try to dry your phone in a microwave oven.

Use and Care

Don’t expose your phone to dust, dirt, sand, food, or other inappropriate materials.

To clean your phone, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions.

Don’t drop your phone.

CAUTION: Before using the phone for the

first time, read the

Important Safety and

Legal Information

included in the

gray-edged pages at the back of this guide.

032257o

essentials

about this guide

This guide shows how to locate a menu feature as follows:

Find it : M >

This example shows that, from the home screen, you press highlight and select and select

Call History

Dialed Calls

to open the menu,

Call History

, then highlight

Press

to scroll to and highlight a menu feature. Press menu feature.

symbols

This means a feature depends on the network or subscription and may not be available in all areas. Contact your service provider for more information.

This means a feature requires an optional accessory.

SELECT

to select the highlighted

essentials

SIM card

battery

Your Subscriber Identity Module (SIM) card contains personal information like your phone number and

Caution:

card. Keep it away from static electricity, water, and dirt.

Contacts

entries.

Do not bend or scratch your SIM

essentials

battery installation

battery charging

Before you can use your phone, you need to completely charge the battery. New batteries are not fully charged. Plug the travel charger into your phone and an electrical outlet. Your phone displays

Tip:

You cannot overcharge your battery. It will perform best after you fully charge and discharge it a few times.

New batteries are shipped partially charged. Before you can use your phone, install and charge the battery as described below. Some batteries perform best after several full charge/discharge cycles.

Charge Complete

when finished.

battery tips

Battery life depends on the network, signal strength, temperature, features, and accessories you use.

•

Always use Motorola Original™ batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers.

•

New batteries or batteries stored for a long time may take more time to charge.

•

When charging your battery, keep it near room temperature.

•

When storing your battery, keep it uncharged in a cool, dark, dry place, such as a refrigerator.

•

Never expose batteries to temperatures below -10°C (14°F) or above 45°C (113°F). Always take your phone with you when you leave your vehicle.

essentials

•

032375o

It is normal for batteries to gradually wear down and require longer charging times. If you notice a change in your battery life, it is probably time to purchase a new battery.

Contact your local recycling center for proper battery disposal.

Warning:

in a fire because they may explode.

Before using your phone, read the battery safety information in the “Safety and General Information”section included in the grayedged pages at the back of this guide.

essentials

Never dispose of batteries

turn it on & off

To turn on your phone, press and hold seconds. If prompted, enter your SIM card PIN code and/or unlock code.

Caution:

times in a row, your SIM card is disabled and your phone displays service provider.

To turn off your phone, press and hold 5 seconds.

for 5

If you enter an incorrect PIN code 3

SIM Blocked

. Contact your

for

make a call

Enter a phone number and press N to make a call.

To end the call, press

answer a call

When your phone rings and/or vibrates, press

to answer.

To end the call, press

You can also answer or end a call by pressing any key when the activated:

Find it: M >

Answer Options

Settings

Multi-key

answer option is

In Call Setup

your phone number

To see your number, press M then # while in an idle screen.

essentials

main attractions

multimedia messages

For more message features, see page 42.

send a multimedia message

A Multimedia Messaging Service (MMS) message contains pages with text and media objects (including photos, pictures, animations, or sounds). You can send the multimedia message to other phones with MMS and to email addresses:

Find it: M >

New Text Msg, New Multimedia Msg

Messages

main attractions

Create

Create Message

MMS Templates

Note:

The

MMS templates

or expanded. You can only use the default templates.

Press keypad keys to enter text on the page. For details about text entry, see page 22.

To i ns er t an

on the page, press

object

Insert

. Select the file type and the file.

at to add/insert another file.

Repe

When you finish the message, press

Choose one or more people from the list.

To select a entry, and press

Contacts

contacts entry

entries.

can’t be downloaded

image, sound, or other

INSERT

, highlight the

ADD

. Repeat to add other

OK.

Send

enter

a new number, highlight

Entry]

and press

enter and store

highlight

SELECT

. The entry can be saved in your SIM

card or to your phone.

When you finish entering numbers/ addresses, press the message fields. These fields display when you create a multimedia message.

To enter a highlight

To request a message, highlight

CHANGE

, then press

To send the message, press

cancel or save

press

SELECT.

a new number,

[New Phonebook Entry]

. Your phone displays

subject

for the message,

Subject

and press

delivery receipt

Receipt

ADD

the message as a

Save to Drafts

and press

CHANGE.

for the

and press

SEND

[One Time

Draft

cancel

the message, go to message is still sending, highlight the message and press

receive a multimedia message

When you receive a multimedia message, your phone sounds an alert and displays

Message

with a message indicator, such as r.

Press the

If a multimedia message contains media objects:

READ

key to open the message.

•

photos, pictures, and animations will display as you read the message.

•

sound files will play when its slide bar displays.

Cancel

Outbox

. If the

New

main attractions

chatting

Select

Chat

from the touch with friends. You can save time by inserting a common phrase, such as

now

Take Care

INSERT

. See “chat” on page 43.

main attractions

. Press

Tools

menu to keep in

NEW

Msg:

In a meeting

basics

See page 1 for a basic phone diagram.

display

The home screen displays when you turn on the phone. To dial a number from the home screen, press the number keys and

Note:

Your home screen may look different

depending on your service provider.

Left Soft

Key Label

When

4*7ã?

Date

CONTACTS

is displayed, you can press M to

Service Provider

04/25/2006

6:35am

Browser

Menu Indicator

Clock

Right Soft Key Label

open the menu. Labels at the bottom corners of the display show the current soft key functions. Press the left or right soft key to perform the function indicated by the label. For soft key locations, see page 1.

basics

In the home screen, press S up, down, left,

4*7ã?

Browser

6:35am

Service Provider

100.6 FM

CONTACTS

or right to open basic menu features. You can choose to show or hide home screen display icons:

Find it: M >

Home Keys > Icons

Personalize > Home Screen

status indicators

Status indicators are shown at the top of the home screen:

basics

1Signal Strength Indicator

−

Vertical ba r s show the strength of the network connection. You cannot make or receive calls when

2 GPRS Indicator

displays.

−

Shows when your phone is using a high-speed GPRS network connection. Indicators show

PDP context active *

available

3Data Indicator

−

packet data

Shows connection

status.

= secure packet

data transfer

= unsecure

packet data transfer

= secure

application connection

= secure Circuit

Switch Data

= unsecure

application connection

= unsecure

CSD call

(CSD) call

4Roam Indicator

−

Shows when your phone is seeking or using a network outside of your home network. Indicator shows

5Active Line Indicator

to indicate an active call, or

−

Shows ?

indicate when call forwarding is on.

6Message Indicator

−

Shows when you receive a new message. Indicators can include:

= text messaget =voicemail

message

=voicemail &

text message

=active chat

session

= vibrate

†

= vibrate &

ring

8Battery Level Indicator

−

Vertical bars show the battery charge level. Recharge the battery when your phone shows

Battery

Low

7Ring Style Indicator

style setting.

= loud ring

= soft ring

−

Shows the ring

= vibrate then

ring

= silent

basics

status icons

The status icons show the status of incoming calls, messages, and the battery.

Call Icon

Message Icon

Battery Icon

basics

alert/icon

call icon

Icon rapidly flashes green for incoming calls from a known caller, and slowly flashes green for 30 minutes when there is a missed call from a known caller.

Icon rapidly flashes orange for incoming calls from an unknown caller, and slowly flashes orange for 30 minutes when there is a missed call from an unknown caller.

message icon

Icon flashes blue for 30 minutes when there is a new text or voice message.

battery icon

Icon flashes orange when the battery power is low, and is continually lit when the battery is charging.

Note:

You can turn the Call and Message

Icons on and off. Press

Status Indicator

Setup

Note:

The Battery Icon cannot be turned off.

Settings

> I

nitial

menus

From the home screen, press M to enter the main menu.

Currently

Highlighted

Menu Feature

Icon.

Select

highlighted

menu feature.

Scroll up, down,

left, or right.

Press to

select

highlighted

menu feature.

! @

Contacts

Call History

Messages

Tools

Games & Apps

Internet

SELECT

Main Menu

EXIT

Exit the main menu.

Exit menu without making changes.

The following menu icons may be available, depending on your service provider and service subscription options.

menu features

n Contacts á Internet s Call History h Media e Messages l Personalize É Tools w Settings Q Games & Apps

basics

select a feature option

VIEW

BACK

Phonebook

another long

jeff long name Mgt Maj normal

Press VIEW to

see details of

highlighted

option.

Press M to open

sub-menu.

Highlighted Option

Press BACK to return to previous screen.

Some features require you to select an option from a list:

•

Press S up or down to highlight the option you want.

•

In a numbered list, press a number key to highlight an option.

•

In an alphabetized list, press a key repeatedly to cycle through the letters and highlight the closest matching option on the list.

basics

•

When an option has a list of possible settings, press

left or right to select

the setting.

•

When an option has a list of possible numeric values, press a number key to set the value.

text entry

Some features let you enter text:

Flashing

cursor

indicates

insertion

point.

Press INSERT

to insert a

quick note,

image,

or sound.

Message

INSERT

Press M to open

CANCEL

sub-menu.

765

Character Counter

Press CANCEL to exit without saving any changes.

+ 56 hidden pages