Motorola 6809512A76-A User Manual

motorola W370
User’s Guide

HELLOMOTO

Right Soft Key
Turn on & off, hang up, exit menus.
Left Soft Key
Message Key
Open menus.
Web Browser Key
Volume Ke y s
Charge up &
connect to
your PC.
Make &
answer calls.
Listen to music.
Welcome to the world of Motorola digital wireless communications! We are pleased that you have chosen the Motorola W370 wireless phone.
1
Motorola, Inc. Consumer Advocacy Office 1307 East Algonquin Road Schaumburg, IL 60196
www.hellomoto.com
1-800-331-6456 (United States) 1-888-390-6456 (TTY/TDD United States for hearing impaired) 1-800-461-4575 (Canada)
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. 2006 All other product or service names are the property of their respective owners. © Motorola, Inc. 2007.
Caution:
Changes or modifications made in the radio phone, not expressly approved by Motorola, will void the user's authority to operate the equipment.
Certain mobile phone features are dependent on the capabilities and settings of your service provider’s network. Additionally, certain features may not be activated by your service provider, and/or the provider’s network settings may limit the feature’s functionality. Always contact your service provider about feature availability and functionality. All features, functionality, and other product specifications, as well as the information contained in this user's guide are based upon the latest available information and are believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.
Manual Number: 6809512A76-A
2

check it out!

Battery Indicator
Message Indicator
Call Indicator
Headset Jack
Insert the headset
accessory for
handsfree use.
Battery
Note:
Your phone may not appear exactly as
the phone image above.
3

contents

check it out!. . . . . . . . . . . 3
menu map . . . . . . . . . . . . 6
Use and Care . . . . . . . . . . 8
essentials . . . . . . . . . . . . . 9
about this guide. . . . . . . 9
SIM card . . . . . . . . . . . 10
battery . . . . . . . . . . . . . 10
turn it on & off . . . . . . . 12
make a call. . . . . . . . . . 12
answer a call . . . . . . . . 13
your phone number . . . 13
main attractions . . . . . . 14
multimedia messages . 14
chatting . . . . . . . . . . . . 16
basics . . . . . . . . . . . . . . . 17
display . . . . . . . . . . . . . 17
menus . . . . . . . . . . . . . 21
contents
4
text entry . . . . . . . . . . . 22
volume. . . . . . . . . . . . . 25
navigation key . . . . . . . 25
handsfree speaker. . . . 25
codes & passwords . . . 26 check battery meter. . . 26
customize. . . . . . . . . . . . 27
ring style . . . . . . . . . . . 27
time & date . . . . . . . . . 27
wallpaper . . . . . . . . . . . 28
screen saver . . . . . . . . 29
display appearance . . . 29
answer options . . . . . . 29
optional handsfree
operation . . . . . . . . . . . 30
calls. . . . . . . . . . . . . . . . . 31
call history . . . . . . . . . . 31
redial . . . . . . . . . . . . . . 32
return a call . . . . . . . . . 32
hold or mute a call. . . . 32
call waiting. . . . . . . . . . 32
caller ID . . . . . . . . . . . . 33
emergency calls . . . . . 33
international calls . . . . . 34
1-touch dial. . . . . . . . . . 34
voicemail . . . . . . . . . . . 34
inserting special characters into dialing
sequences . . . . . . . . . . 35
other features . . . . . . . . 37
advanced calling . . . . . 37
contacts. . . . . . . . . . . . 39
messages . . . . . . . . . . 42
chat . . . . . . . . . . . . . . . 43
web browser (wap 2.0) 43
personalizing . . . . . . . . 44
call times & costs . . . . 47
handsfree operation . . 48
network . . . . . . . . . . . 48
personal organizer . . . 48
security. . . . . . . . . . . . 50
fun & games. . . . . . . . 50
troubleshooting . . . . . . 51
check here first . . . . . . 51
when the backlight is turned off, it can seem like your phone isn’t working . 51
no display . . . . . . . . . . 51
no backlight on the display 52 phone doesn’t vibrate. 52 messages: “enter special code,” “SIM locked ­contact service provider,” “subsidy password”. . 52
service & repairs. . . . . . 53
Specific Absorption Rate
Data . . . . . . . . . . . . . . . . 54
European Union Directives Conformance Statement . . 56
Industry Canada Notice to
Users . . . . . . . . . . . . . . . 62
FCC Notice to Users. . . 62 Motorola Limited Warranty
for the United States and
Canada . . . . . . . . . . . . . 63
Hearing Aid Compatibility with Mobile Phones . . . 67
Informat
ion from the World
Health Organization. . . 68 Product Registration . . 68 Export Law Assurances 69 Caring for the Environment
by Recycling . . . . . . . . . 69
California Perchlorate Label 70
Privacy and Data Security . 70
Smart Practices While
Driving . . . . . . . . . . . . . . 71
index . . . . . . . . . . . . . . . 73
contents
5
main menu
n
Contacts
s
Call History
• Received Calls
• Dialed Calls
• Call Times *
• Data Time s *
• Data Volumes *
e
Messages
•Create
• Inbox
•Draft
• Outbox
•Quick Notes
•Voicemail
• Browser Msgs
• Info Services
•MMS Templates
É
To o l s
•Calculator
•MyMenu
•Alarm Clock
• Stop Watch
•Chat
• Dialing Services
• Calendar
• Lantern

menu map

6
menu map
Q
Games & Apps
á
Internet
• Start Browser
• Web Shortcut
• Web Session
• Stored Pages
•History
• General Setting
h
Media
•Pictures
• Sounds
l
Personalize
• Home Screen
• Main Menu
• Color Setting
•Greeting
• Wallpaper
• Screen Saver
•Quick Dial
w
Settings
(see next page)
Note:
Chat
and
Quick Dial
depend on your carrier's settings. You may not see these features in your phone.
* Optional features.
This is the standard main menu layout.
Your phone’s menu may be a little different.
settings menu
t
Ring Style
•Style
•Detail
H
Call Forward*
• Voice Calls
•Cancel All
• Forward Status
U
In Call Setup
• In-Call Timer
• My Caller ID *
• Answer Options
• Call Waiting *
Z
Initial Setup
• Time and Date
• 1-Touch Dial
• Display Settings
• Backlight
•Scroll
• Language
•DTMF
• TTY Setup
• Master Reset
• Master Clear
• Format Additional Storage Device
• Status Indicator
m
Phone Status
S
Headset
j
Network
u
Security
g
Lantern
• My Numbers
• Battery Meter
• Auto Answer
•New Network
•Network Setup
• Avail. Networks
• Service Tone
• Call Drop Tone
• Phone Lock
• Fixed Dial
• Call Barring
•SIM PIN
• New Passwords
• Lantern
Note:
Service Tone
Selection
depend on your
and
Band
carrier's settings. You may not see these features in your phone.
* Optional features
menu map
7

Use and Care

Use and Care
To care for your Motorola phone, please keep it away from:
liquids of any kind dust and dirt
Don’t expose your phone to water, rain, extreme humidity, sweat, or other moisture.
extreme heat or cold cleaning solutions
Avoid temperatures below
-10°C/14°F or above 45°C/113°F.
microwaves the ground
Don’t try to dry your phone in a microwave oven.
Use and Care
8
Don’t expose your phone to dust, dirt, sand, food, or other inappropriate materials.
To clean your phone, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions.
Don’t drop your phone.
CAUTION: Before using the phone for the
first time, read the
Important Safety and
Legal Information
included in the
gray-edged pages at the back of this guide.
032257o

essentials

about this guide

This guide shows how to locate a menu feature as follows:
Find it : M >
This example shows that, from the home screen, you press highlight and select and select
Call History
Dialed Calls
>
Dialed Calls
M
to open the menu,
Call History
.
, then highlight
Press
S
to scroll to and highlight a menu feature. Press menu feature.
symbols
This means a feature depends on the network or subscription and may not be available in all areas. Contact your service provider for more information.
This means a feature requires an optional accessory.
SELECT
to select the highlighted
essentials
9

SIM card

battery

Your Subscriber Identity Module (SIM) card contains personal information like your phone number and
Caution:
card. Keep it away from static electricity, water, and dirt.
12
3
10
Contacts
entries.
Do not bend or scratch your SIM
essentials
battery installation
12
3
battery charging
Before you can use your phone, you need to completely charge the battery. New batteries are not fully charged. Plug the travel charger into your phone and an electrical outlet. Your phone displays
Tip:
You cannot overcharge your battery. It will perform best after you fully charge and discharge it a few times.
New batteries are shipped partially charged. Before you can use your phone, install and charge the battery as described below. Some batteries perform best after several full charge/discharge cycles.
Charge Complete
when finished.
battery tips
Battery life depends on the network, signal strength, temperature, features, and accessories you use.
Always use Motorola Original™ batteries and chargers. The warranty does not cover damage caused by non-Motorola batteries and/or chargers.
New batteries or batteries stored for a long time may take more time to charge.
When charging your battery, keep it near room temperature.
When storing your battery, keep it uncharged in a cool, dark, dry place, such as a refrigerator.
Never expose batteries to temperatures below -10°C (14°F) or above 45°C (113°F). Always take your phone with you when you leave your vehicle.
essentials
11
032375o
It is normal for batteries to gradually wear down and require longer charging times. If you notice a change in your battery life, it is probably time to purchase a new battery.
Contact your local recycling center for proper battery disposal.
Warning:
in a fire because they may explode.
Before using your phone, read the battery safety information in the “Safety and General Information”section included in the gray­edged pages at the back of this guide.
essentials
12
Never dispose of batteries

turn it on & off

To turn on your phone, press and hold seconds. If prompted, enter your SIM card PIN code and/or unlock code.
Caution:
times in a row, your SIM card is disabled and your phone displays service provider.
To turn off your phone, press and hold 5 seconds.
P
for 5
If you enter an incorrect PIN code 3
SIM Blocked
. Contact your
P
for

make a call

Enter a phone number and press N to make a call.
To end the call, press
P
.

answer a call

When your phone rings and/or vibrates, press
N
to answer.
To end the call, press
You can also answer or end a call by pressing any key when the activated:
Find it: M >
Answer Options
>
Settings
P
.
Multi-key
answer option is
>
In Call Setup

your phone number

To see your number, press M then # while in an idle screen.
essentials
13

main attractions

multimedia messages

For more message features, see page 42.
send a multimedia message
A Multimedia Messaging Service (MMS) message contains pages with text and media objects (including photos, pictures, animations, or sounds). You can send the multimedia message to other phones with MMS and to email addresses:
Find it: M >
New Text Msg, New Multimedia Msg
>
14
Messages
>
main attractions
Create
>
Create Message
or
MMS Templates
Note:
The
MMS templates
or expanded. You can only use the default templates.
1
Press keypad keys to enter text on the page. For details about text entry, see page 22.
To i ns er t an
on the page, press
object
M
>
Insert
. Select the file type and the file.
at to add/insert another file.
Repe
2
When you finish the message, press
3
Choose one or more people from the list.
To select a entry, and press
Contacts
contacts entry
entries.
can’t be downloaded
image, sound, or other
INSERT
or
, highlight the
ADD
. Repeat to add other
OK.
Send
To
enter
a new number, highlight
Entry]
and press
To
enter and store
highlight
SELECT
. The entry can be saved in your SIM
card or to your phone.
4
When you finish entering numbers/ addresses, press the message fields. These fields display when you create a multimedia message.
To enter a highlight
To request a message, highlight
CHANGE
, then press
5
To send the message, press
To
cancel or save
press
M
SELECT.
a new number,
[New Phonebook Entry]
OK
. Your phone displays
subject
for the message,
Subject
and press
delivery receipt
Receipt
ADD
.
the message as a
>
Save to Drafts
.
and press
CHANGE.
for the
and press
SEND
[One Time
.
Draft
6
To
cancel
the message, go to message is still sending, highlight the message and press
M
>
receive a multimedia message
When you receive a multimedia message, your phone sounds an alert and displays
Message
with a message indicator, such as r.
Press the
If a multimedia message contains media objects:
,
READ
key to open the message.
photos, pictures, and animations will display as you read the message.
sound files will play when its slide bar displays.
Cancel
Outbox
.
. If the
New
main attractions
15

chatting

Select
Chat
from the touch with friends. You can save time by inserting a common phrase, such as
now
or
Take Care
>
INSERT
. See “chat” on page 43.
main attractions
16
. Press
Tools
menu to keep in
NEW
>
Msg:
>
In a meeting
M

basics

See page 1 for a basic phone diagram.

display

The home screen displays when you turn on the phone. To dial a number from the home screen, press the number keys and
N
.
Note:
Your home screen may look different
depending on your service provider.
Left Soft
Key Label
When
4*7ã?
Date
CONTACTS
M
is displayed, you can press M to
d
s
x
Service Provider
04/25/2006
6:35am
G
Browser
Menu Indicator
å
Clock
Right Soft Key Label
open the menu. Labels at the bottom corners of the display show the current soft key functions. Press the left or right soft key to perform the function indicated by the label. For soft key locations, see page 1.
basics
17
In the home screen, press S up, down, left,
4*7ã?
d
s
x
å
Browser
S
6:35am
Service Provider
100.6 FM
G
1
2
3
4
5
6
7
CONTACTS
8
or right to open basic menu features. You can choose to show or hide home screen display icons:
Find it: M >
>
Home Keys > Icons
Personalize > Home Screen
status indicators
Status indicators are shown at the top of the home screen:
18
basics
1Signal Strength Indicator
Vertical ba r s show the strength of the network connection. You cannot make or receive calls when
2 GPRS Indicator
!
displays.
Shows when your phone is using a high-speed GPRS network connection. Indicators show
PDP context active *
available
+.
3Data Indicator
or
packet data
Shows connection
status.
4
= secure packet
data transfer
7
= unsecure
packet data transfer
3
= secure
application connection
5
= secure Circuit
Switch Data
6
= unsecure
application connection
5
= unsecure
CSD call
(CSD) call
4Roam Indicator
Shows when your phone is seeking or using a network outside of your home network. Indicator shows
5Active Line Indicator
to indicate an active call, or
I
.
Shows ?
>
to
indicate when call forwarding is on.
6Message Indicator
Shows when you receive a new message. Indicators can include:
r
= text messaget =voicemail
message
s
=voicemail &
text message
a
=active chat
session
|
= vibrate
= vibrate &
ring
8Battery Level Indicator
Vertical bars show the battery charge level. Recharge the battery when your phone shows
.
Battery
Low
7Ring Style Indicator
style setting.
y
= loud ring
z
= soft ring
Shows the ring
Ó
= vibrate then
ring
Ò
= silent
basics
19
status icons
The status icons show the status of incoming calls, messages, and the battery.
Call Icon
Message Icon
Battery Icon
basics
20
alert/icon
call icon
Icon rapidly flashes green for incoming calls from a known caller, and slowly flashes green for 30 minutes when there is a missed call from a known caller.
Icon rapidly flashes orange for incoming calls from an unknown caller, and slowly flashes orange for 30 minutes when there is a missed call from an unknown caller.
message icon
Icon flashes blue for 30 minutes when there is a new text or voice message.
battery icon
Icon flashes orange when the battery power is low, and is continually lit when the battery is charging.
Note:
You can turn the Call and Message
Icons on and off. Press
>
Status Indicator
Setup
Note:
The Battery Icon cannot be turned off.
M
>
Settings
> I
nitial
.

menus

From the home screen, press M to enter the main menu.
Currently
Highlighted
Menu Feature
Icon.
Select
highlighted
menu feature.
Scroll up, down,
left, or right.
Press to
select
highlighted
menu feature.
! @
n
Contacts
s
Call History
e
Messages
É
Tools
Q
Games & Apps
á
Internet
SELECT
Main Menu
z
å
EXIT
Exit the main menu.
Exit menu without making changes.
The following menu icons may be available, depending on your service provider and service subscription options.
menu features
n Contacts á Internet s Call History h Media e Messages l Personalize É Tools w Settings Q Games & Apps
basics
21
select a feature option
VIEW
BACK
Phonebook
another long
jeff long name Mgt Maj normal
Press VIEW to
see details of
highlighted
option.
Press M to open
sub-menu.
Highlighted Option
Press BACK to return to previous screen.
Some features require you to select an option from a list:
Press S up or down to highlight the option you want.
22
In a numbered list, press a number key to highlight an option.
In an alphabetized list, press a key repeatedly to cycle through the letters and highlight the closest matching option on the list.
basics
When an option has a list of possible settings, press
S
left or right to select
the setting.
When an option has a list of possible numeric values, press a number key to set the value.

text entry

Some features let you enter text:
Flashing
cursor
indicates
insertion
point.
Press INSERT
to insert a
quick note,
image,
or sound.
Message
INSERT
Press M to open
CANCEL
sub-menu.
765
Character Counter
Press CANCEL to exit without saving any changes.
choosing a text entry method
Multiple text entry methods make it easy for you to enter names, numbers, and messages. The method you select remains active until you select another method.
#
Press one of the following entry methods:
Primary
Numeric
Symbol
in any text entry screen to select
The primary text entry method (see below to set).
Enter numbers only (see page
42). Enter symbols only (see page
42).
iTAP™ mode
Press # in a text entry screen to switch to iTAP mode. If you don't see
M
>
Entry Setup
to set iTAP mode as your
primary or secondary text entry mode.
iTAP mode lets you enter words using one keypress per letter. The iTAP software combines your keypresses into common words and predicts each word as you enter it.
For example, if you press phone displays:
Message
j
or p, press
7764
765
, your
set up a text entry mode
To set your modes, press view and select
Primary
and
M > Entry Setup
Primary setup
Secondary
in a text entry
or
text entry
Secondary setup
Press SELECT
key to
enter prog.
prog proh spoi
SELECT
DELETE
Press DELETE key to delete last letter.
.
basics
23
If you want a different word (such as
Progress
), continue pressing keypad keys
to enter the remaining characters.
Press 1 to enter punctuation or other characters.
tap mode
Press # in a text entry screen to switch to mode. If you do not see
to set
TAP
Setup
mode as your
g
or m, press M >
Primary
text entry mode.
TAP
To enter text in
mode, press a keypad key repeatedly to cycle through the letters and number on the key. Repeat this step to enter each letter.
basics
24
or
TAP
Entry
Secondary
For example, if you press
8
one time, your
phone displays:
Character
displays at
insertion
point.
Press OK to
accept &
store text.
After 2 seconds, the character is accepted
T
OK
Message
765
DELETE
and the cursor moves to the next position.
numeric mode
In a text entry screen, press # to switch
12
entry modes until the displays.
Press keypad keys to enter the numbers you want. When you finish entering numbers,
#
press
to switch to another entry mode.
(numeric) indicator
Press DELETE to erase the character to left of insertion point.
symbol mode
In a text entry screen, press # to switch entry modes until the displays.
Press keypad keys repeatedly to cycle through its symbols. Highlight the symbol you want, then press
SELECT
@
(symbol) indicator
.

navigation key

Press the navigation key
S
up, down, left, or right to scroll and highlight options.

handsfree speaker

volume

You can adjust the earpiece speaker volume while you are talking by pressing to increase the volume or left/down to decrease the volume. You can also adjust the volume by pressing the side volume keys.
Tip:
During a call, you can set your phone to
mute by pressing
M > Mute
S
right/up
.
You can use your phone’s handsfree speaker to make calls without holding the phone to your ear.
During a call, press handsfree speaker on. When your handsfree speaker is on, you can press off.
Note:
The handsfree speaker does not work when your phone is connected to a handsfree car kit or headset.
SPKR ON
to turn the
SPKR OFF
basics
to turn it
25

codes & passwords

check battery meter

Your phone's
1234
. The
000000
these codes, you should change them:
Find it: M >
You can also change your barring passwords.
If you forget your unlock code:
Unlock Code
or the last four digits of your phone number. If that doesn't work, press security code instead.
If you forget your other codes:
your security code, SIM PIN code, PIN2 code, or call barring password, contact your service provider.
26
unlock code
security code
. If your service provider didn't change
Settings
prompt, try entering
basics
is originally set to
is originally set to
>
Security
>
New Passwords
SIM PIN
1234
M
and enter your
or call
At the
Enter
If you forget
To check your battery meter:
Find it: M >
Settings
>
Phone Status > Battery Meter

customize

ring style

Your phone rings and/or vibrates to notify you of an incoming call, message, or other event. This ring and/or vibration is called an alert. You can select one of six different alert profiles:
Loud Ring, Soft Ring, Vibrate, Vibrate & Ring, Vibrate then Ring
, and
Silent
.
y
=
Loud | =Vibrate
=
Soft Ò =Silent
z Ó
=
Vibe then Ring =Vibrate & Ring
The ring style profile's indicator displays at the top of your home screen. To choose your profile:
Find it: M >
> style name
Settings
>
Ring Style
>
Style
change alerts
You can change the alerts for incoming calls and other events. Your changes are saved in the current ring style profile:
Find it: M >
> event >
Settings
Change
> alert for event
>
Ring Style
>
Detail

time & date

To set the time and date for your phone:
Find it: M >
>
Autoupdate
Settings
>
Initial Setup
>
Time and Date
customize
27
Note:
To choose an analog or digital clock for
your home screen, press
Home Screen > Clock Set
>
M
>
Personalize
.
time, date, date format, and autoupdate setup
When you activate the Autoupdate feature, your phone's clock will automatically adjust to the correct time zone when you travel from one time zone to another.
Note:
If your phone's clock does not adjust to the correct time zone, verify that the Autoupdate feature is activated. This function depends on your carrier's setting. You may not see this feature in your phone:
Find it: M >
>
Time and Date > Autoupdate
28
Settings
customize
>
Initial Setup

wallpaper

You can set a picture or animation as a wallpaper (background) image on your home screen:
Find it: M >
Select one of the following options:
option
Set Layout
Picture
Personalize
Select on the display, image across the display,
Screen
display. Select an image for your
wallpaper image.
>
Wallpaper
Center
to center the image
Tile
to repeat the
to fit the image to the
Fit-to-

screen saver

You can set a picture or animation as a screen saver image. The screen saver displays when no activity is detected for a specified time.
Tip:
This feature helps save your screen but
not your battery. To extend battery life, turn off the screen saver:
Find it: M >
Personalize
>
Screen Saver

display appearance

To choose the colors that your phone uses for indicators, highlights, and soft key labels:
backlight turns back on when you press any key. To set how long your phone waits before the backlight turns off:
Find it: M >
Settings
>
Initial Setup
>
Backlight

answer options

You can use additional, alternative methods to answer an incoming call. To activate or deactivate an answer option:
Find it: M >
>
Answer Options
Settings
>
In Call Setup
Find it: M >
Personalize
>
Color Setting
backlight
To save battery life, the backlight turns off when you are not using your phone. The
customize
29
option
Multi-key OnAnswer by pressing any key or
open to answer.
Multi-key Off
Open to answer
Answer by pressing N.
Answer by opening the flip.

optional handsfree operation

A phone headset enables you to use your phone without using your hands.
Note:
The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products:
Find it: M >
> mode
30
Settings
customize
>
Headset
>
Auto Answer

calls

This chapter describes features related to making and answering calls.

call history

Your phone keeps lists of incoming and outgoing calls, even for calls that did not connect. The most recent calls are listed first. The oldest calls are deleted as new calls are added.
Tip:
Press N from the home screen to see
the
Dialed Calls
Find it: M >
1
Press S to scroll to
Calls
2
Press
.
list:
Call History
SELECT
to select the list.
Received Calls
or
Dialed
3
Press S to scroll to an entry. A 0 means the call connected.
4
Press N to call the number.
5
Press
VIEW
to see call details.
To see the can include:
option
Store
Delete Delete All Hide ID
Send Message
Dialed Calls
Create a number in the
Delete the entry. Delete all entries in the list. Hide your caller ID for the next
call. Deliver a message.
list, press M. This menu
Contacts
entry with the
No
. field.
calls
31
option
Add Digits Attach
Number
Add digits after the number. Attach a number from
Call History
lists.
Contacts
or
1
Press the list.
2
Press S to select a call to return.
3
Press N to make the call.
VIEW
key to see the
Received Calls

redial

1
Press N to view the
2
Press S to scroll to the entry you want to call.
3
Press N to redial the number. If you hear a busy signal and see press
N
to redial the number.
Dialed Calls
Call Failed, Number Busy
list.

return a call

Your phone keeps a record of your unanswered calls and displays where
X
is the number of missed calls.
calls
32
X Missed Calls

hold or mute a call

When you are on a call:
Press
M
>
Hold
to put all active calls on hold.
M
>
Mute
Press Press again to turn
,
to put all active calls on mute.
Mute
off.

call waiting

When you’re using your phone, you will hear an alert if you receive a second call.
1
,
Press N to answer the new call.
2
Press
SWITCH
to switch between calls.
or
Press
LINK
to connect the 2 calls.
or
Press M > hold.
To turn the call waiting feature on or off:
Find it: M >
>
Call Waiting
End Call On Hold
Settings
>
to end the call on
In Call Setup

caller ID

Calling line identification (caller ID) shows the phone number for an incoming call on your external and internal displays.
Your phone shows the caller's name when it's
Contacts
, or
stored in information isn't available.
To show or hide next outgoing call or for all calls:
Find it: M >
>
My Caller ID
Incoming Call
your phone number
Settings
>
when caller ID
for the
In Call Setup

emergency calls

Your service provider programs one or more emergency phone numbers (such as 911) that you can call under any circumstances, even when your phone is locked or the SIM card is not inserted.
Note:
Emergency numbers vary by country. The preprogrammed emergency number(s) in your phone may not work in all locations. Sometimes an emergency call cannot be placed due to network, environmental, or interference issues.
To call the emergency number at any time:
1
Press the keypad keys to dial the emergency number.
2
Press N to call the emergency number.
calls
33

international calls

If your phone service includes international dialing, press and hold insert your local international access code (indicated by +). Then, press the keypad keys to dial the country code, such as + the U.K., + number.
33
for France, etc., and phone
0
44
to
for

1-touch dial

To c al l
Contacts
entries 1 through 9, press and
hold the 1-Touch Dial number for one second.
You can set 1-Touch Dial to call the entries in your phone's contacts, or your
Find it: M >
>
1-Touch Dial
34
calls
Contacts
list, your SIM card's
Fixed Dial
Settings
>
Initial Setup
>
Phone, SIM
list:
, or
Fixed Dial
Note:
For more information on the Fixed Dial feature, see the Advanced Calling section on page 37.
Contacts
You can call the push of a single key. The first nine numbers save to the SIM card correspond to the 1-Touch Dial keys 1 through 9.
Press and hold the 1-Touch Dial number for one second:
Find it: M >
entry >
M> Edit
entries 1 through 9 with
Contacts>
highlight a phone
>
Speed No.

voicemail

To listen to your messages, you must call your voicemail phone number. Voicemail messages that you receive are stored on the network, not on your phone. Contact your service provider for more details.
store your voicemail number
Find it: M >
1
Press keypad keys to enter your voicemail number.
2
Press
Messages
> M >
SAVE
to store the number.
Voicemail Setup
receive voicemail
When you receive a voicemail message, your phone displays voicemail indicator on the status pane. (Some networks only indicate when you have messages, whether or not they are new.) If users delete all voicemail messages, the voicemail indicator will disappear.
To listen to your voicemail messages:
Find it: M >
Your phone may prompt you to store your voicemail phone number. If you do not have a
1 New Message
Messages
>
and a new
Voicemail
voicemail number stored, the phone guides you through storing a number.

inserting special characters into dialing sequences

You can insert special characters, as well as numbers, in a phone number.
option
p
(pause) Your phone waits until the call
connects before it dials the next digit(s) in the series.
w
(wait) Your phone waits until the call
connects, then prompts you for confirmation before it dials the next digit(s).
You can add a pause or a wait while your call is dialing. To add a pause before the phone
calls
35
connects, press and hold *. When p appears, press it to add a pause. Or, if you are adding a wait, keep holding
*
. When w
appears, press it to add a wait.
calls
36

other features

advanced calling

feature
conference call
attach a
phone number
After your first participant is connected, dial the next number, press
LINK
press the Dial an area code or
prefix for a number, press
Number.
key.
Contacts
N
and then
M
>
Attach
feature
speed dial
other features—advanced calling
Speed dial a entry:
Enter a speed dial number, press
Tip:
If you forget the speed dial number for a contact’s entry, press highlight the desired entry, and press the
Contacts
#
and then N.
M
VIEW
>
Contacts
key.
,
37
feature
lantern
M > Settings > Lantern
or
M
>
Tools
>
This feature makes your LCD screen function as a flashlight. To deactivate it, press any key.
fixed dial
When you turn on fixed dialing, you can call only numbers stored in the fixed dial list.
To turn fixed dialing on or off:
M
>
Settings > Security > Fixed Dial
To use the fixed dial list:
M
>
Tools > Dialing Services >Fixed
Dial
other features—advanced calling
38
Lantern
feature
quick dial
DTMF tones
call forwarding
Dial preprogrammed phone numbers:
M
>
Tools > Dialing Services >Quick
Dial
Set to
Long DTMF
M
>
Settings > Initial Setup > DTMF
or
Short DTMF
Setup or cancel call forwarding:
M
>
Settings > Call Forward
:

contacts

feature
add new
entry
Create a new
M
>
>
Number
Shortcut:
number using keypad keys, then press
Note:
SIM card is available only from that SIM card.
Contacts
entry:
Contacts
> M >
Key in the the
STORE
An entry stored on the
New
.
feature
add new
entry
Note:
Your phone's memory limit is 100 entries. The SIM card's memory limit depends on your carrier's SIM card type (maximum 250 entries).
Tip:
Some people have more than one phone number. When creating a select
More
number for the same
Contacts
entry,
to store another
Name
.
other features—contacts
39
feature
download ringtones
You can use this function to send ringtones from one handset to another:
M
Message > New Multimedia Msg
>
Insert > Sound
Ringtones can be downloaded from the
Browser
MMS from another party, you can retrieve a ringtone from that message. You can also send ringtones through MMS.
Note:
ringtones via the
Note:
ringtone downloads is 1 MB.
other features—contacts
40
>
Messages
>
Create
>
Web
. When you receive an
You can download mp3
Browser
Memory limit for
Create
only.
feature
dial number
set category for entry
Call a number stored in the contacts folder:
M
>
Contacts
, highlight the
contact entry, press
Shortcut:
In
Contacts
N
.
, press a keypad key one or more times to jump to entries that begin with the letters on that key. This method can be narrowed by adding more letters, up to a maximum of 12.
M
>
Contacts
> entry > M
>
Category
You can classify an entry into
All
the following categories:
Business, Personal, General, VIPs
,
, or
a category you create.
feature
set category view
search a contacts entry
M
>
Contacts
> entry > M
>
Category
Yo u c a n v i ew
All
entries or those in the predefined category such as
Personal, General, VIPs
Business
, or a
,
category you create. Press a keypad key one or
more times to jump to entries that begin with the key’s letters. Press a second letter to jump to entries beginning with the two letters you entered. You can enter up to twelve letters:
M
>
Contacts
> M >
> Search Method
>
Find/Jump to
Setup
feature
sort contacts list
copy a contacts
entry
copy multiple entries
Set the order in which entries are listed:
M
>
Contacts
>
Sorting By
> M >
> sort order
Setup
Copy a contact entry to the SIM card, or from the SIM card to the phone:
M
>
Contacts > highlight the
entry
> M >
Copy > Entries > To
Copy multiple contact entries between the phone and SIM card:
M
>
Contacts
, highlight one entry, press press another entry, press
CHANGE
M
>
Copy
, highlight
>
ADD
Entries
.
Repeat as necessary, press
DONE
.
,
other features—contacts
41

messages

For basic multimedia message features, see page 14.
feature
send text message
send multimedia message
send a quick note
send a multimedia template
42
M
>
Messages
>
Create
>
Create Message > New Te xt Msg
M
>
Messages
>
Create
>
Create Message > New
Multimedia Msg
Note:
Only MMS messages 100 KB or less can be sent and received.
M
>
Messages
>
Quick
Notes
Open a multimedia template with preloaded media:
M
>
Messages
>
Create
Message > MMS Templates
other features—messages
>
Create
feature
read new message
read old messages
read sent messages
edit old draft
Read a new text or multimedia message:
Press the
New Message
displays. Read old messages:
M
Press M to perform various operations on a message.
Read messages that you sent:
M
Sent messages are saved in the
Save the message that you are editing to the Draft folder for later editing:
M > Messages
READ
notification
>
Messages > Inbox
>
Messages > Outbox
Outbox
.
>
key when the
Draft
feature
browser
messages
sending and receiving vCard
info services
Read messages received by your browser:
M
>
Messages > Browser Msgs
You can send a vCard by sending an MMS with vCard as an attachment:
M
>
Messages > Create > Create Message > New Multimedia Msg MMS Templates
>
Attachment > [New Attachment] vCard
>
Note:
modes in the wap editor, press
Read subscription­based information services messages:
M
>
> M >
To change editing
*
.
Messages > Info Services
or
Insert

chat

feature
start chat
receive chat request
end chat
M
>
Tools > Chat M
New Chat
Press the the
During a chat session:
M
IGNORE
>
End Chat
ACCEPT
key.
>
key or

web browser (wap 2.0)

feature
M
>
start browser
go to bookmarks
web session
Internet > Start Browser
M
>
Internet > Web Shortcut
M
>
Internet > Web Session
other features—chat
43
feature
go to stored pages
view/go to previous sites
adjust web settings
end web browser
44
M
>
Internet > Stored Pages
M
>
Internet > History
M
>
Internet > General Setting
Press M in the and choose
or
P
>
OK
other features—personalizing
4. Exit
Internet
.
menu

personalizing

feature
languag e
scroll
ring volume
keypad volume
set the time and date
Set menu language:
M
>
Settings > Initial Setup
>
Language
Set the highlight bar to stop or wrap around in the menu lists:
M
>
Settings > Initial Setup > Scroll
M
>
Settings > Ring Style
Detail
>
Ring Volume
M
>
Settings > Ring Style
Detail > Key Volume
M
>
Settings > Initial Setup
>
Time and Date
> style
> style
feature
clock view
menu view
main menu
show/hide menu icons
Display an analog or digital clock in the home screen:
M
>
>
Clock Set
Personalize
>
Home Screen
Display the main menu as graphic icons or as a text­based list:
M
>
Personalize > Main Menu
>
View
Reorder items in your phone’s main menu:
M
>
>
Personalize
Reorder
>
Main Menu
Show or hide menu feature icons in the home screen:
M
>
Personalize > Home Screen
>
Home keys > Icons
feature
change
home keys
shortcuts
Change the functions for the soft keys and navigation key in the home screen:
M
>
Personalize > Home Screen
>
Home keys
Create a shortcut to a menu item:
Highlight the menu item, then press and hold
M
. To use the shortcut: Press
M
, then press the
shortcut number.
other features—personalizing
45
feature
master reset
Reset all options unlock code, security code, and lifetime timer:
M
>
Settings > Initial Setup
>
Master Reset
Note:
Before the master reset, you need to input your security code.
other features—personalizing
46
except
feature
master clear
To reset all options to their factory settings and clear all user entries (such as downloaded wallpapers, main menu animation, and sounds):
M
>
Settings > Initial Setup
>
Master Clear
To clear all information, you need to enter the
Security Code
(000000).
Warning:
all
entered
entries) and
have downloaded
This option erases
information you have
(including contact
content you
. Once you erase the information, it cannot be recovered. All options are reset back to their factory settings,
except
for the unlock code, security code, and lifetime timer.

call times & costs

Network connection time
time from the moment you connect to your service provider's network to the moment you end the call by pressing includes busy signals and ringing.
The amount of network connection time that you track on your resettable timer may not equal the amount of time for which you are billed by your service provider. For billing information, contact your service provider.
feature
call times
Display call timers:
M
>
Times
is the elapsed
O
. This time
Call History > Call
feature
in-call
timer
data times
data volumes
Display time during a call:
M
>
Settings > In Call Setup
>
In-Call Timer
Display data times:
M
>
Call History > Data Times
Display data volumes:
M
>
Call History > Data Volumes
other features—call times & costs
47

handsfree operation

Note:
The use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.
feature
speaker­phone
auto answer
48
Activate a connected external speakerphone during a call:
Press
SPKR ON
and
SPKR OFF
to turn the speakerphone on and off.
Automatically answer calls when connected to a car kit or headset:
M
>
Settings
>
Headset
>
Auto
Answer
other features—handsfree operation

network

feature
network settings
Display network information and adjust network settings:
M
>
Settings
>
Network

personal organizer

feature
set alarm turn off
alarm
calculator
M
>
Tools > Alarm Clock
To turn off the alarm when it displays, press
To set the alarm to ring later, press the
M
>
Tools > Calculator
SNOOZE
DISABLE
key.
.
feature
currency converter
calendar
M
>
Tools > Calculator
M
>
Exchange Rate
Enter exchange rate, press the
OK
key, enter amount, and
select
M
>
Convert Currency
.
Use to schedule reminders of important events/errands:
M
>
Tools > Calendar
feature
stop watch
M
>
Tools > Stop Watch
Press
START
to start counting
the time, press
STOP
to stop
counting the time, and press
RESET
to reset the stopwatch.
Note:
After
Stop Watch
is
activated, you can press
SNAPSHOT
to keep track of elapsed time for later reference. After you stop the
Stop Watch
, view elapsed time snapshots by scrolling right or left through snapshot 1, 2, 3, etc.
other features—personal organizer
49

security fun & games

feature
SIM PIN
phone lock
50
Lock or unlock the SIM card:
M
Caution:
incorrect PIN code 3 times in a row, your SIM card is disabled and your phone displays
M
Lock
Select to lock the phone right now or enable/disable the
Automatic Lock
other features—security
>
Settings > Security > SIM PIN
If you enter an
SIM Blocked
>
Settings > Security > Phone
.
.
feature
manage sounds
start browser
start games
Manage ring tones and music that you have downloaded:
M
>
Media
>
Sounds
M
>
Internet > Start
Browser
M
>
Games & Apps

troubleshooting

check here first

If your phone does not seem to work properly, read this page first.

when the backlight is turned off, it can seem like your phone isn’t working

Question:
press the keys, but I know the battery is good.
Answer:
appear as if the phone is not working. Check the backlight setting.
My phone does not turn on when I
If the backlight set to off, it might
Find it: M >
>
Backlight
Settings > Initial Setup

no display

Question:
use my phone? I know the battery is good.
Answer:
Check the backlight setting.
Find it: M >
>
Backlight
Why can’t I see the display when I
The backlight may be set to off.
Settings
>
Initial Setup
troubleshooting
51
no backlight on the
messages: “enter
display
Question:
I see a backlight on the display?
Answer:
Check the setting.
Find it: M >
>
Backlight
During phone operation, why don’t
The backlight may be set to off.
Settings > Initial Setup

phone doesn’t vibrate

Question:
have an incoming call or message. Why not?
Answer:
Press to 0.
52
My phone doesn’t vibrate when I
Make sure the volume setting is 0.
S
right or left to adjust the volume
troubleshooting
special code,” “SIM locked - contact service provider,” “subsidy password”
Question:
Answer:
have an incorrect SIM card or if you have incorrectly entered your code too many times, depending on your carrier. You will have to enter it correctly. Contact your service provider, if necessary. You might need to replace your SIM card.
What do these messages mean?
You might see this message if you

service & repairs

If you have questions or need assistance, we're here to help.
Go to
www.motorola.com/consumer/
support
number of customer care options. You can also contact the Motorola Customer Support Center at 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
, where you can select from a
service & repairs
53

Specific Absorption Rate Data

SAR Data
This model wireless phone meets the government’s requirements for exposure to radio waves.
Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission (FCC) of the U.S. Government and by the Canadian regulatory authorities. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age or health.
The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC and by the Canadian regulatory authorities is 1.6 W/kg. standard operating positions accepted by the FCC and by Industry Canada with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR
SAR Data
54
1
Tests for SAR are conducted using
level of the phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station, the lower the power output.
Before a phone model is available for sale to the public in the U.S. and Canada, it must be tested and certified to the FCC and Industry Canada that it does not exceed the limit established by each government for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) reported to the FCC and available for review by Industry Canada. The highest SAR value for this model phone (850/1800/1900) when tested for use at the ear is 1.40 W/kg, and when worn on the body, as described in this user guide, is 1.03 W/kg. (Body-worn measurements differ among phone models, depending upon available accessories and regulatory requirements).
While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. Please note that improvements to this product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines.
2
Additional information on Specific Absorption Rates (SAR) can be found on the Cellular Telecommunications & Internet Association (CTIA) Web site:
http://www.phonefacts.net
or the Canadian Wireless Telecommunications Association (CWTA) Web site:
http://www.cwta.ca
1. In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements.
2. The SAR information includes the Motorola testing protocol, assessment procedure, and measurement uncertainty range for this product.
SAR Data
55
European Union Directives Conformance
0168
Product
Approval
Number
Statement
EU Conformance
56
Hereby, Motorola declares that this product is in compliance with:
The essential requirements and other relevant provisions of Directive 1999/5/EC
All other relevant EU Directives
EU Conformance
The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at your DoC, enter the product Approval Number from your product’s label in the “Search” bar on the Web site.
www.motorola.com/rtte
. To find
Important Safety and
Legal Information
57
Safety and General Information
Safety In formati on
This section contains important information on the safe and efficient operation of your mobile device. Read this information before using your mobile device.
*
Exposure to Radio Frequency (RF) Energy
Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits.
Your Motorola mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.
Operational Precautions
For optimal mobile device performance and to be sure that human exposure to RF energy does not exceed the guidelines set forth in
* The information provided in this document supersedes the general
safety information in user’s guides published prior to May 1, 2007.
Safety Information
58
the relevant standards, always follow these instructions and precautions.
External Antenna Care
If your mobile device has an external antenna, use only a Motorola-supplied or approved replacement antenna. Use of unauthorized antennas, modifications, or attachments could damage the mobile device and/or may result in your device not complying with local regulatory requirements in your country.
DO NOT hold the external antenna when the mobile device is IN USE. Holding the external antenna affects call quality and may cause the mobile device to operate at a higher power level than needed.
Product Operation
When placing or receiving a phone call, hold your mobile device just like you would a landline phone.
If you wear the mobile device on your body, always place the mobile device in a Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not use a body-worn accessory supplied or approved by Motorola—or if you hang your mobile device from a lanyard around your neck—keep the mobile
device and its antenna at least 2.5 centimeters (1 inch) from your body when transmitting.
When using any data feature of the mobile device, with or without an accessory cable, position the mobile device and its antenna at least 2.5 centimeters (1 inch) from your body.
Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our Web site at:
www.motorola.com
.
RF Energy Interference/Compatibility
Nearly every electronic device is subject to RF energy interference from external sources if inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances your mobile device may cause interference with other devices.
Follow Instructions to Avoid Interference Problems
Turn off your mobile device in any location where posted notices instruct you to do so.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.
Implantable Medical Devices
If you have an implantable medical device, such as a pacemaker or defibrillator, consult your physician before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the implantable medical device when the mobile device is turned ON.
DO NOT carry the mobile device in the breast pocket.
Use the ear opposite the implantable medical device to minimize the potential for interference.
Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your mobile device with your implantable medical device, consult your health care provider.
Driving Precautions
Check the laws and regulations on the use of mobile devices in the area where you drive. Always obey them.
When using your mobile device while driving, please:
Safety Information
59
032374o
032376o
032375o
032378o
Li Ion BATT
Give full attention to driving and to the road. Using a mobile device may be distracting. Discontinue use if you can’t concentrate on driving.
Use handsfree operation, if available.
Pull off the road and park before making or answering a call if driving conditions so require.
Do not place a mobile device in the airbag deployment area.
Responsible driving practices can be found in the “Smart Practices While Driving” section in this user’s guide and/or at the Motorola
www.motorola.com/callsmart
Web site:
Note:
The use of wireless phones while driving may cause
.
distraction. Discontinue a call if you can’t concentrate on driving. Additionally, the use of wireless devices and their accessories may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.
Operational Warnings
Obey all posted signs when using mobile devices in public areas.
Potentially Explosive Atmospheres
Areas with potentially explosive atmospheres are often but not always posted and can include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders.
Safety Information
60
When you are in such an area, turn off your mobile device, and do not remove, install, or charge batteries. In such areas, sparks can occur and cause an explosion or fire.
Symbol Key
Your battery, charger, or mobile device may contain symbols, defined as follows:
Symbol Definition
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information.
Do not throw your battery or mobile device in the trash.
Your mobile device contains an internal lithium ion battery.
Do not let your battery, charger, or mobile device get wet.
Symbol Definition
Listening at full volume to music or voice through a headset may damage your hearing.
Batteries and Chargers
Caution: Improper treatment or use of batteries may present a danger of fire, explosion, leakage, or other hazard. For more information, see the “Battery Use & Battery Safety” section in this user’s guide.
Choking Hazards
Your mobile device or its accessories may include detachable parts, which may present a choking hazard to small children. Keep your mobile device and its accessories away from small children.
Glass Parts
Some parts of your mobile device may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using your mobile device until the glass is replaced by a qualified service center.
Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing video games. These may occur even if a person has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your physician before playing video games or enabling a flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. It is always a good idea to hold the screen away from your eyes, leave the lights on in the room, take a 15-minute break every hour, and stop use if you are very tired.
Caution About High Volume Usage
Listening at full volume to music or voice through a headset may damage your hearing.
Repetitive Motion
When you repetitively perform actions such as pressing keys or entering finger-written characters, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of
Safety Information
61
your body. If you continue to have discomfort during or after such use, stop use and see a physician.

Industry Canada Notice to Users

Industry Canada Not ice
Operation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept

FCC Notice to Users

FCC Notice
The following statement applies to all products that have received FCC approval. Applicable products bear the FCC logo, and/or an FCC ID in the format FCC-ID:xxxxxx on the product label.
Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(3).
Industry Canada Notice
62
any interference, including interference that may cause undesired operation of the device. See RSS-GEN 7.1.5.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

Motorola Limited Warranty for the United States and Canada

Warranty
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola, Inc. warrants its telephones, pagers, messaging devices, and consumer and professional two-way radios (excluding commercial, government or industrial radios) that operate via Family Radio Service or General Mobile Radio Service, Motorola-branded or certified accessories sold for use with these Products (“Accessories”) and Motorola software contained on CD-ROMs or other tangible media and sold for use with these Products (“Software”) to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola Products, Accessories and Software purchased by
consumers in the United States or Canada, which are accompanied by this written warranty:
Products and Accessories
Products Covered Length of Coverage
Products and Accessories
defined above, unless otherwise provided for below.
as
One (1) year
purchase by the first consumer purchaser of the product unless otherwise provided for below.
from the date of
Warranty
63
Products Covered Length of Coverage
Decorative Accessories and
Decorative
Cases.
covers, bezels, PhoneWrap™ covers and cases.
Monaural Headsets.
Ear buds and boom headsets that transmit mono sound through a wired connection.
Consumer and Professional Two-Way Radio Accessories.
Products and Accessories that are Repaired or Replaced.
Exclusions
Normal Wear and Tear.
replacement of parts due to normal wear and tear are excluded from coverage.
Warranty
64
Limited lifetime warranty
lifetime of ownership by the first consumer purchaser of the product.
Limited lifetime warranty
lifetime of ownership by the first consumer purchaser of the product.
Ninety (90) days
purchase by the first consumer purchaser of the product.
The balance of the original warranty or for ninety (90) days
from the date returned to the consumer, whichever is longer.
Periodic maintenance, repair and
from the date of
for the
for the
Batteries.
Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty.
Abuse & Misuse.
(a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories.
damage that result from the use of Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification.
resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage.
Altered Products.
numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or parts, are excluded from coverage.
Defects or damage that result from:
Defects or
Defects or damages
Products or Accessories with (a) serial
Communication Services.
Products, Accessories or Software due to any communication service or signal you may subscribe to or use with the Products Accessories or Software is excluded from coverage.
Defects, damages, or the failure of
Software
Products Covered Length of Coverage
Software.
defects in the media that embodies the copy of the software (e.g. CD-ROM, or floppy disk).
Exclusions
Software Embodied in Physical Media.
that the software will meet your requirements or will work in combination with any hardware or software applications provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media.
not embodied in physical media (e.g. software that is downloaded from the internet), is provided “as is” and without warranty.
Applies only to physical
Ninety (90) days
the date of purchase.
No warranty is made
from
Software that is
Who Is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price of any Products, Accessories or Software that does not conform to this warranty. We may use functionally equivalent reconditioned/refurbished/pre-owned or new Products, Accessories or parts. No data, software or applications added to your Product, Accessory or Software, including but not limited to personal contacts, games and ringer tones, will be reinstalled. To avoid losing such data, software and applications please create a back up prior to requesting service.
How to Obtain Warranty Service or Other Information
USA Phones
1-800-331-6456
Pagers
1-800-548-9954
Two-Way Radios and Messaging Devices
1-800-353-2729
Warranty
65
Canada All Products
1-800-461-4575
TTY
Accessories
For number designated above for the product with which they are used.
You will receive instructions on how to ship the Products, Accessories or Software, at your expense, to a Motorola Authorized Repair Center. To obtain service, you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written description of the problem; (c) the name of your service provide r, if applicable; (d) the name and loca tion of the installation facility (if applicable) and, most importantly; (e) your address and telephone number.
1-888-390-6456
and
Software
, please call the telephone
What Other Limitations Are There?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. IN NO EVENT SHALL
Warranty
66
MOTOROLA BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or from one jurisdiction to another.
Laws in the United States and other countries preserve for Motorola certain exclusive rights for copyrighted Motorola software such as the exclusive rights to reproduce and distribute copies of the Motorola software. Motorola software may only be copied into, used in, and redistributed with, the Products associated with such Motorola software. No other use, including without limitation disassembly of such Motorola software or exercise of the exclusive rights reserved for Motorola, is permitted.

Hearing Aid Compatibility with Mobile Phones

Hearing Aids
Some Motorola phones are measured for compatibility with hearing aids. If the box for your particular model has “Rated for Hearing Aids” printed on it, the following explanation applies.
When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to assist hearing device users in finding phones that may be compatible with their hearing devices. Not all phones have been rated. Phones that are rated have the rating on their box or a label on the box.
The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the best way to evaluate it for your personal needs.
M-Ratings:
are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.
Phones rated M3 or M4 meet FCC requirements and
T-Ratings:
Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.
Hearing Aids
67

Information from the World Health Organization

WHO Informati on
Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If you are concerned, you may want to limit your own or your children’s RF
exposure by limiting the length of calls or by using handsfree devices to keep mobile phones away from your head and body.
Source: WHO Fact Sheet 193 Further information:
http://www.who.int./peh-emf

Product Registration

Registration
Online Product Registration:
direct.motorola.com/hellomoto/ Motosupport/source/registration.asp
Product registration is an important step toward enjoying your new Motorola product. Registering helps us facilitate warranty service, and permits us to contact you should your product require an update or other service. Registration is for U.S. residents only and is not required for warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of your Motorola Personal Communications Product you will need to provide a copy of your dated sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.
WHO Information
68

Export Law Assurances

Export Law
This product is controlled under the export regulations of the United States of America and Canada. The Governments of the United States of America and Canada may restrict the exportation
or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade.

Caring for the Environment by Recycling

Recycling Information
This symbol on a Motorola product means the product should not be disposed of with household waste.
Disposal of your Mobile Device and Accessories
Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your household waste. These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in your region. Details of Motorola approved
national recycling schemes, and further information on Motorola recycling activities can be found at:
Disposal of your Mobile Device Packaging and User’s Guide
Product packaging and user’s guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details.
www.motorola.com/recycling
Export Law
69

California Perchlorate Label

Perchlorate Label
Some mobile phones use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate. In such cases, California law requires the following label:

Privacy and Data Security

“Perchlorate Material – special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/ perchlorate
There is no special handling required by consumers.
.”
Privacy and Data Security
Motorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information:
• Monitor access
do not leave it where others may have unmonitored access. Lock your device’s keypad where this feature is available.
• Keep software up to date
software/application vendor releases a patch or software fix for your mobile device which updates the device’s security, install it as soon as possible.
• Erase before recycling
or data from your mobile device prior to disposing of it or
Perchlorate Label
70
—Keep your mobile device with you and
—If Motorola or a
—Delete personal information
turning it in for recycling. For step-by-step instructions on how to delete all personal information from your device, see the section entitled “master clear” or “delete data” in this user’s guide.
Note:
For information on backing up your mobile device data before erasing it, go to navigate to the “downloads” section of the consumer Web page for “Motorola Backup” or “Motorola Phone Tools.”
• Understanding AGPS
emergency caller location requirements of the FCC, certain Motorola mobile devices incorporate Assisted Global Positioning System (AGPS) technology. AGPS technology also can be used in non-emergency applications to track and monitor a user’s location—for example, to provide
www.motorola.com
—In order to comply with
and then
driving directions. Users who prefer not to permit such tracking and monitoring should avoid using such applications.

Smart Practices While Driving

If you have further questions regarding how use of your mobile device may impact your privacy or data security, please contact Motorola at provider.
privacy@motorola.com
, or contact your service
Drivi ng Sa fety
Check the laws and regulations on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas. Go to www.motorola.com/callsmart
Your mobile device lets you communicate by voice and data—almost anywhere, anytime, wherever wireless service is available and safe conditions allow. When driving a car, driving is your first responsibility. If you choose to use your mobile device while driving, remember the following tips:
• Get to know your Motorola mobile device and its
Drive Safe, Call Smart
for more information.
features such as speed dial and redial.
these features help you to place your call without taking your attention off the road.
SM
If available,
• When available, use a handsfree
• Position your mobile device within easy reach.
• Let the person you are speaking with know you are
• Do not take notes or look up phone numbers while
If possible, add an additional
device.
layer of convenience to your mobile device with one of the many Motorola Original handsfree accessories available today.
able to access your mobile device without removing your eyes from the road. If you receive an incoming call at an inconvenient time, if possible, let your voice mail answer it for you.
driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions.
snow, ice, and even heavy traffic can be hazardous.
Jotting down a “to do” list or going through your
driving.
address book takes attention away from your primary responsibility—driving safely.
Driving Safety
Be
Rain, sleet,
71
• Dial sensibly and assess the traffic; if possible, place calls when your car is not moving or before pulling into traffic.
moving, dial only a few numbers, check the road and your mirrors, then continue.
• Do not engage in stressful or emotional conversations that may be distracting.
you are talking with aware you are driving and suspend conversations that can divert your attention away from the road.
• Use your mobile device to call for help.
other local emergency number in the case of fire, traffic accident, or medical emergencies.*
• Use your mobile device to help others in emergencies.
progress, or other serious emergency where lives are in danger, call 911 or other local emergency number, as you would want others to do for you.*
• Call roadside assistance or a special non-emergency wireless assistance number when necessary.
serious hazard, a broken traffic signal, a minor traffic accident where no one appears injured, or a vehicle you know to be stolen, call roadside assistance or other special non-emergency wireless number.*
Driving Safety
72
If you must make a call while
If you see an auto accident, crime in
If you see a broken-down vehicle posing no
Make people
Dial 911 or
* Wherever wireless phone service is available.

index

A
accessories 9, 25, 48 accessory connector port 1,
3 alarm clock 48 alarm, set 48 alarm, turn off 48 alert
set 27
turn off 27 animation 14, 28 answer a call 7, 13, 29 attach a number 32, 37
B
backlight 7, 11, 29 battery 10
extending battery life 11,
29
battery life, extending 7, 11
C
cables 1, 11 calculator 6, 48 calendar 6, 49 call
answer 7, 13, 29 end 12 make 12
waiting 32 call forwarding 38 call history 31 call timers 47 caller ID 33, 48 calls
international 34 car kit 25, 48 center key 1, 3, 25 center select key 25 chat 6, 43 codes 26 color style 29 conference call 37 contacts 31, 32, 37 currency converter 49
D
data call 18 data times 47 data volumes, tracking 47 date
set 44 dial
index
73
fixed 38
speed 37 dial a phone number 12 dialing services 38 display 9, 17, 29
backlight 29 DTMF tones 38
E
earpiece volume 25 emergency number 12, 33 end a call 12 end key 1, 3, 12 enter unlock code message
26 export regulations 69 external display 3
F
fax call 18 fixed dial 38
index
74
frequently asked questions
51
G
games 50
H
handsfree speaker 25 headset 25, 48 headset jack 1, 3 hearing aids 67 home screen 9, 17, 29, 45
I
incoming call message 33 indicator
battery 19 message 15, 19 ring style 19 roam 19 signal strength 18
voicemail message 19 initial setup 27 international calls 34 iTAP text entry
setup 23 iTAP text entry mode 23
K
keypad 14, 29, 44
L
language 44 lock
phone 50
M
make a call 12 master clear 46 master reset 46 menu 9, 44, 45 menu icons 45
message 23, 42 message indicator 3 message reminders 49 missed calls message 32 MMS 14 multimedia messages 14 music 40, 50 mute a call 25, 32
N
navigation key 1, 3, 25 network
settings 48 network settings 48 NITZ 28 numeric entry mode 24
O
optional accessory 9 optional feature 9
P
passwords. See codes perchlorate label 70 phone number 13 picture ID 48 power key 1, 3, 12
Q
quick dial 38
R
redial 32 reminders 49 return a call 32 ring style indicator 27 ring style, setting 27 ring tone 40, 50 ring volume 44 ringer volume 44
S
safety information 58 safety tips 71 security code 26 send key 1, 3, 12 set time and date 44 setup
initial 27 shortcuts 45 SIM (Subscriber Identity
Module) card 10 SIM PIN 26 smart key 3, 45 soft keys 1, 3, 45 sounds 50 speakerphone 25, 48 speed dial 37 standby time, increasing 29 stop watch 49 store your number 13 symbol entry mode 25
index
75
T
tap text entry
setup 24 tap text entry mode 24 templates
MMS 14 text entry 22
setup 23 text message 23, 42 time
set 44 time zone, automatic 28 timers 47 troubleshooting 51 turn on/off 12
U
unlock
phone 26 unlock code 26
index
76
V
voicemail 34 voicemail message indicator
35
volume 25, 44
W
wallpaper 28 warranty 63 web browser 43 web browser, start 50 WHO information 68
Y
your phone number 13
www.motorola.com
6809512A76-A
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