SPECIFIC ABSORPTION RATE DATA .................................................. 271
! The functions available on this mobile phone may vary in different
nations and regions.
Please contact local customer service centers, agencies or retailers if you
have any question about the mobile phone functions. Motorola reserves
all rights to revise and change this user’s manual without obligation to
notify any person of such revisions or changes.
x Table of Contents
Introduction
Congratulations on being the proud owner of the latest wireless
triband communications device - the Motorola 388.
Your handset combines a host of mobile phone features with the power and
flexibility of a Personal Digital Assistant (PDA).
In addition to making calls, sending short messages, you can send and
receive IMAP and POP3 email messages, browse the Internet, download
JAVA (J2ME) applications and organise your communication needs using the
large touch screen.
Your handset comes equipped with:
• Open window Display on the flip to let you know any outstanding
messages without opening the flip.
• A Scheduler diary with reminder alert functions
• A NotePad to capture moments of thoughts- which can beamed via
infrared to compatible devices
• EMS Editor allows you to create your own Pictures, Animations and
Melodies, which can send as SMS to your friends with your personal
creativities
• World Time and Alarm Clock
• A Graphical Composer to enable you to personalise your ringer tones
• Advanced GPRS functionality for fast and efficient data transfer
The advanced design of the handset together with the capability of the
software make the 388 a revolutionary new concept in mobile
communications.
Introduction 1
2 Introduction
Safety and General
Information
Important Information on Safe and
Efficient Operation
Read this Information before using your
Personal Communicator
The information provided in this document supersedes the general safety
information contained in user guides published prior to this date. For
information regarding radio use in a hazardous atmosphere please refer to
the Factory Mutual (FM) Approval Manual Supplement or Instruction Card,
which is included with radio models that offer this capability.
RF Operational Characteristics
Your Personal Communicator contains a transmitter and a receiver. When it
is ON, it receives and transmits radio frequency (RF) energy. The Personal
Communicator operates in the frequency range of 900 MHz to 1990 MHz
and employs digital modulation techniques.
When you communicate with your Personal Communicator, the system
handling your call controls the power level at which your personal
communicator transmits. The output power level typically may vary over a
range from 0.063 watts to 1.58 watts.
Exposure to Radio Frequency Energy
Your Motorola Personal Communicator is designed to comply with the
following national and international standards and guidelines regarding
exposure of human beings to radio frequency electromagnetic energy:
• United States Federal Communications Commission, Code of Federal
Regulations; 47 CFR part 2 sub-part J
• American National Standards Institute (ANSI) / Institute of Electrical and
Electronic Engineers (IEEE) C95. 1-1992
• Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition
Safety and General Information 3
• National Council on Radiation Protection and Measurements (NCRP) of
the United States, Report 86, 1986
• International Commission on Non-ionizing Radiation Protection (ICNIRP)
1998
• National Radiological Protection Board of the United Kingdom 1995
• Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure to
Radio Frequency Electromagnetic Fields in the Frequency Range from
3 kHz to 300 GHz, 1999
• Australian Communications Authority Radio Communications
(Electromagnetic Radiation - Human Exposure) Standard 1999
(applicable to wireless phones only)
To assure optimal performance and make sure human exposure to radio
frequency electromagnetic energy is within the guidelines set forth in the
above standards, always adhere to the following procedures:
Portable Personal Communicator Operation and
EME Exposure
Antenna Care
Use only the supplied or an approved replacement antenna. Unauthorised
antennas, modifications, or attachments could damage the Personal
Communicator and may violate FCC and/or other applicable regulations.
DO NOT hold the antenna when the Personal Communicator is “IN USE”.
Holding the antenna affects call quality and may cause the Personal
Communicator to operate at a higher power level than needed.
Phone Operation
The Personal Communicator is designed to be used with a headset for
talking and listening. The Personal Communicator can also be placed inside
the holster, then the holster can be clipped onto your belt, pocket, handbag,
or other apparel and used with the headset.
4 Safety and General Information
Body-Worn Operation
To maintain compliance with FCC RF exposure guidelines, if you wear the
Personal Communicator on your body when transmitting, always place the
Personal Communicator in a Motorola supplied or approved clip, holder,
holster, case, or body harness. Use of non-Motorola-approved accessories
may exceed FCC RF exposure guidelines. If you do not use a body-worn
accessory, ensure the antenna is at least one inch (2.5 cm) from your body
when transmitting.
Data Operation
When using any data feature of the phone, with or without an accessory
cable, position the phone and its antenna at least one inch (2.5 centimeters)
from your body.
Approved Accessories
For a list of approved Motorola accessories, look in the accessory section of
this manual.
Electromagnetic Interference /
Compatibility
Nearly every electronic device is susceptible to electromagnetic interference
(EMI) if inadequately shielded, designed or otherwise configured for
electromagnetic compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility conflicts, turn off
your Personal Communicator in any facility where posted notices instruct
you to do so. Hospitals or health care facilities may be using equipment that
is sensitive to external RF energy.
Aircraft
When instructed to do so, turn off your Personal Communicator when on
board an aircraft. Any use of a Personal Communicator must be in
accordance with applicable regulations per airline crew instructions.
Safety and General Information 5
Medical Devices
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of 6 inches (15 centimetres) be maintained between a
handheld wireless phone and a pacemaker.
These recommendations are consistent with the independent research by,
and recommendations of, Wireless Technology Research.
Persons with pacemakers should:
• ALWAYS keep the Personal Communicator more than six inches
(15 centimetres) from their pacemaker when the Personal
Communicator is turned ON.
• Not carry the Personal Communicator in the breast pocket.
• Use the ear opposite the pacemaker to minimise the potential for
interference.
• Turn the Personal Communicator OFF immediately if you have any
reason to suspect that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from RF energy. Your
physician may be able to assist you in obtaining this information.
6 Safety and General Information
Safety and General
Use in Vehicles
Check the laws and regulations on the use of phones in your vehicle. You
are advised to always obey them.
When using your Personal Communicator in a vehicle, please:
• Use hands-free operation, if available.
• Pull off the road and park before making or answering a call.
Operational Warnings
For Vehicles with an Air Bag
Do not place the Personal Communicator in the area over an air bag or in
the air bag deployment area. Air bags inflate with great force. If the
Personal Communicator is placed in the air bag deployment area and the air
bag inflates, the Personal Communicator may be propelled with great force
and cause serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your Personal Communicator prior to entering any area with a
potentially explosive atmosphere, unless it is especially qualified for use in
such areas as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL
Approved). Do not remove, install, or charge batteries in such areas. Sparks
in a potentially explosive atmosphere can cause an explosion or fire resulting
in bodily injury or even death.
The areas with potentially explosive atmospheres referred to above include
fuelling areas such as below decks on boats, fuel or chemical transfer or
storage facilities, areas where the air contains chemicals or particles, such as
grain, dust or metal powders, and any other area where you would normally
be advised to turn off your vehicle engine. Areas with potentially explosive
atmospheres are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn off your
Personal Communicator when you are near electrical blasting caps, in a
blasting area, or in areas posted: “Turn off two-way radio”. Obey all signs
and instructions.
Safety and General Information 7
Operational Cautions
Antennas
Do not use the Personal Communicator if it has a damaged antenna. If a
damaged antenna comes into contact with your skin, a minor burn can
result.
Batteries
All batteries can cause property damage and/or bodily injury such as burns if
a conductive material such as jewellery, keys, or beaded chains touch
exposed terminals. The conductive material may complete an electrical
circuit (short circuit) and become quite hot. Exercise care in handling any
charged battery, particularly when placing it inside a pocket, purse, or other
container with metal objects.
8 Safety and General Information
European Union Directives
Conformance Statement
Hereby, Motorola declares that this product is in compliance with
• The essential requirements and other relevant provisions
of Directive 1999/5/EC
• All other relevant EU Directives
IMEI: 350034/40/394721/9
0168
Type: MT3-411F11
The above gives an example of a typical Product Approval Number.
You can view your product's Declaration of Conformity (DoC) to Directive
1999/5/EC (the R&TTE Directive) at www.motorola.com/rtte - to find your
DoC, enter the Product Approval Number from your product's label in the
"Search" bar on the Web site.
Product
Approval
Number
Safety and General Information 9
Total Customer Satisfaction
At Motorola, Total Customer Satisfaction is a top priority. If you have a
question, a suggestion or a concern about your Motorola Cellular Phone,
Motorola wants to hear from you.
For e- mail queries contact: mcrc@ei.css.mot.com
10 Safety and General Information
Warranty Information
Motorola guarantees to you, the original purchaser, the Personal
Communicator and accessories which you have purchased from an
authorised Motorola dealer (the “Products”), to be in conformance with the
applicable Motorola specifications current at the time of manufacture for a
term of [1] year from date of purchase of the Product(s) (Warranty Term).
You must inform Motorola of the lack of conformity to the applicable
specifications of any of the Products within a period of two (2) months from
the date on which you detect a defect in material, workmanship or lack of
conformity and in any event within a term not to exceed the Warranty Term,
by submitting the Product for service to Motorola. Motorola shall not be
bound by Product related statements not directly made by Motorola.
A list of the Motorola Call Centre numbers is enclosed with this Product.
During the Warranty term, Motorola will, at its discretion and without extra
charge, as your exclusive remedy, repair or replace your Product which does
not comply with this warranty; or failing this, to reimburse the price of the
Product but reduced to take into account the use you have had of the
Product since it was delivered. This warranty will expire at the end of the
Warranty Term.
This is the complete and exclusive warranty for a Motorola Personal
Communicator and accessories and in lieu of all other warranties, terms and
conditions, whether express or implied.
Where you purchase the product other than as a consumer, Motorola
disclaims all other warranties, terms and conditions express or implied, such
as fitness for purpose and satisfactory quality.
In no event shall Motorola be liable for damages nor loss of data in excess of
the purchase price nor for any incidental special or consequential damages*
arising out of the use or inability to use the Product, to the full extent such
may be disclaimed by law.
* including without limitation loss of use, loss of time, loss of data,
inconvenience, commercial loss, lost profits or savings.
Safety and General Information 11
This Warranty does not affect any statutory rights that you may have if you
are a consumer, such as a warranty of satisfactory quality and fit for the
purpose for which products of the same type are normally used under
normal use and service, nor any rights against the seller of the Products
arising from your purchase and sales contract.
How to get Warranty Service
In order to be eligible to receive warranty service, you must present your
receipt of purchase or a comparable substitute proof of purchase bearing
the date of purchase. The Personal Communicator should also clearly display
the original compatible electronic serial number (IMEI) and mechanic serial
number [MSN]. Such information is contained with the Product.
In order to claim the warranty service, you must return the Personal
Communicator and/or accessories in question to Motorola. Please avoid
leaving any supplementary items like SIM cards. The Product should also be
accompanied by a label with your name, address, and telephone number;
name of operator and a description of the problem. In the case of vehicular
installation, the vehicle in which the Personal Communicator is installed
should be driven to the Authorised Repair Centre, as analysis of any problem
may require inspection of the entire vehicular installation.
Conditions
This warranty will not apply if the type or serial numbers on the Product
have been altered, deleted, duplicated, removed, or made illegible. Motorola
reserves the right to refuse free-of-charge warranty service if the requested
documentation cannot be presented or if the information is incomplete,
illegible or incompatible with the factory records.
Repair, at Motorola's option, may include reflashing of software, the
replacement of parts or boards with functionally equivalent, reconditioned
or new parts or boards. Replaced parts, accessories, batteries, or boards are
guaranteed for the balance of the original warranty time period. The
Warranty Term will not be extended. All original accessories, batteries, parts,
and Personal Communicator equipment that have been replaced shall
become the property of Motorola. Motorola does not warrant the
installation, maintenance or service of the products, accessories, batteries or
parts.
12 Safety and General Information
Motorola will not be responsible in any way for problems or damage caused
by any ancillary equipment not furnished by Motorola which is attached to
or used in connection with the Products, or for operation of Motorola
equipment with any ancillary equipment and all such equipment is expressly
excluded from this warranty.
When the Product is used in conjunction with ancillary or peripheral
equipment not supplied by Motorola, Motorola does not warrant the
operation of the Product/peripheral combination and Motorola will not
honour any warranty claim where the Product is used in such a combination
and it is determined by Motorola that there is no fault with the Product.
Motorola specifically disclaims any responsibility for any damage, whether or
not to Motorola equipment, caused in any way by the use of the Personal
Communicator, accessories, software applications and peripherals (specific
examples include, but are not limited to: batteries, chargers, adapters, and
power supplies) when such accessories, software applications and
peripherals are not manufactured and supplied by Motorola.
What is not Covered by the Warranty?
This warranty is not valid if the defects are due to damage, misuse,
tampering, neglect or lack of care and in case of alterations or repair carried
out by unauthorised persons.
1 Defects or damage resulting from use of the Product in other than its
normal and customary manner.
2 Defects or damage from misuse, access to incompatible sources,
accident or neglect.
3 Defects or damage from improper testing, operation, maintenance,
installation, adjustment, unauthorised software applications or any
alteration or modification of any kind.
4 Breakage or damage to aerials unless caused directly by defects in
material or workmanship.
5 Products disassembled or repaired in such a manner as to adversely
affect performance or prevent adequate inspection and testing to verify
anywarrantyclaim.
6 Defects or damage due to range, coverage, availability, grade of service,
or operation of the system by the operator.
7 Defects or damage due to moisture, liquid or spills of food.
8 Control unit coil cords in the Product that are stretched or have the
modular tab broken.
Safety and General Information 13
9 All plastic surfaces and all other externally exposed parts that are
scratched or damaged due to customer normal use.
10 Leather cases (which are covered under separate manufacturer's
warranties).
11 Products rented on a temporary basis.
12 Periodic maintenance and repair or replacement of parts due to normal
wear and tear;
The talk-time, stand-by time and total life cycle of a Motorola
A
rechargeable battery for your Personal Communicator will depend on
usage conditions and network configurations. As a consumable product,
the specifications indicate that you should be able to obtain optimum
performance for your Motorola Personal Communicator within the first
six months from date of purchase and up to (200) charges.
The warranty for Motorola rechargeable batteries becomes void if
(i) the batteries are charged other than by Motorola approved battery
chargers specified for the charging of the battery;
(ii) any of the seals on the battery are broken or show evidence of
tampering;
(iii) the battery is used in equipment or services other than the equipment
for which it is specified.
14 Safety and General Information
Getting Started
Checklist
Make sure that the following items are in the box when you unpack it.
• Your 388 unit
• Your 388's battery
• Touch screen Stylus
• Handsfree headset
• Charger with plug adapter
• Leather Pouch (not available in Hong Kong)
• Data Cable
• User Manual
• CD-ROM
! Do not use a rough cloth or any abrasive material to clean the device as
these might scratch the surface of the device. Also do not use any
solvents to clean the device.
Volume Up / Volume Down keys
Pressing the Up button will:
• increase the ear piece volume during a phone call
• in the main menu screen, "Move Forward" to select the various functional
symbols
• in the display, "Move Forward" to select the various display selections
• in dial pad screen, without entering any numbers, press to enter in
Address Book
• turn off the Ringer or VibraCall when the phone is ringing or vibrating.
• Turn on the Open Window Display when the flip is closed. It will then
show the time and if there is any missed event.
Getting Started 15
Pressing the down button will:
• decrease the ear piece volume during a phone call
• in the main menu screen, "Move Backward" to select the various
functional symbols
• in the display, "Move Backward" to select the various display selections
• in the dialogue box, "Move Backward" to select the various buttons
• to turn off the Ringer or VibraCall when the phone is ringing or vibrating
• in dial pad screen, press to display the last 20 calls made.
• Turn on the Open Window Display when the flip is closed. It will then
show the time and if there is any missed event.
Open Window Display:
When the flip is closed and there is incoming call or SMS, it will display the
relevant message to alert you.
Home Button
- Press this key
at most screens
to return to
the main
screen
- Press and Hold
to Turn
backlighting
On and Off
Touch Screen
Select Button
Press this key to scroll up
thescreen.Whennodigit
is entered in the Dialpad,
press this key to enter
20 Answered Call List.
After a call connection is
made, press this key to get
into Dialpad.
16 Getting Started
Touch Screen
Stylus
On/Off Button
Press this key to scroll down the
screen. When no digit is entered
in the Dialpad, press this key to
enter20MissedCallListAftera
call connection is made, press
this key to get into Dialpad.
Open Window display
Volume Button
(See above for
functionality)
Ringer Speaker
Infra Red port
Handsfree Earpiece Socket
Select Button
Pressing the button inwards will:
• answer a phone call upon opening the flip
• answer a phone call upon connecting to an ear piece
• go into Dialpad and press again to redial the last number
• select functions when idle.
Inserting Your SIM Card
Your SIM (Subscriber Identity Module) card was supplied by your Cellular
Service Provider when you bought your phone. Your phone is connected to
the network via the SIM card. You will not be able to make or receive calls if
you do not have a SIM card inserted in your phone.
! Some networks allow you to make emergency calls without a SIM card
inserted.
The SIM card is a Smart Card that contains your phone number, service
details and memory for storing Phone Book numbers and messages. You
can use your SIM card in any GSM handset and you will be charged for the
call.
Getting Started 17
! Like a bank or credit card, you should keep your SIM card secure. Do not
bend or scratch your card and avoid exposure to static electricity or
water.
! Switch off your phone before inserting or removing the SIM card. Failure
to do so may damage the memory of your SIM card.
1 Press and hold the Power button to turn off your phone.
2 Pull upwards the battery release latch, the battery will automatically pop
up.
3 Slide the SIM holder towards the right and lift up the left side of the
holder.
4 To insert the SIM card, slide it into the holder with the notch at the top
and facing towards the base of the device.
5 To replace the holder, press and slide it to the left to lock it in place.
6 To replace the battery, insert it, printed arrows first, into the
compartment. Align the connections on the battery with the
connections on the device (without a fullstop) and push down.
After inserting the SIM card, turn on the device. If the SIM card is inserted in
the wrong way round, damaged or there is no SIM, the ”No Sim” message
may be displayed. Remove the SIM card, check that it is the right way round
and then re-insert it into the phone. If either of the Bad Card See Supplier,
or Blocked See Supplier messages are displayed, then you will need to
contact your Cellular Service Provider.
18 Getting Started
Installing the Battery
Before you can use your device, you need to install and charge the battery.
Your phone is designed to be used only with Motorola Original Batteries and
accessories. We recommend that you store batteries in their protective cases
when not in use.
1 Remove the battery from its protective plastic case.
2 If the old device's battery is already in place, pull up the battery door
release latch, then the battery will automatically pop up.
3 Insert the battery, printed arrows first, into the compartment. Align the
connections on the battery with the connections on the device and push
down.
Battery Cover
Battery Release Catch
Getting Started 19
Charging the Battery
Before you can use your device, you need to install and charge the battery.
A Travel Charger will be able to charge a battery fitted in a phone (as well as
providing power to the phone directly).
To ensure maximum battery performance, a new battery (or a battery that
has not been used for several months) should be charged for at least
14 hours before use (but NOT more than 24 hours).
A
A new battery will require several full charge / discharge cycles in order
to achieve its optimum performance.
A
A new battery, or a battery that has not been used for several months,
may cause a prematurely fully charged indication. Ignore this indication
and let the battery charge for several more hours.
A
Do not use lithium ion batteries at extremely low temperatures as the
maximum standby / talk time will not be available when cold.
1 Make sure that the phone is fitted with a battery. Plug the travel charger
into your phone with the release tab facing up.
2 Plug the other end of the travel charger into a suitable mains power
socket.
! Please make sure that the local mains supply voltage at your location
matches that of your charger.
3 When charging starts, you will hear an alert beep and the screen will
show (Battery Charging). Charging can take place when the device is on
or off. When the device is on, charging does not affect the normal
operation of the device.
4 When your device indicates that the battery is fully charged (Charging
Complete), press the release tab and remove the travel charger.
When your device is turned on, the battery level indicator in the top right
hand corner of the screen shows the amount of charge left in your battery.
Battery Discharged,,,Battery fully charged.
20 Getting Started
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