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Proprietary Material
Information and software in this document are proprietary to Motorola,
Inc. (or its Suppliers) and without the express prior permission of an
officer of Motorola, Inc., may not be copied, reproduced, disclosed to
others, publis hed, or used, in whole or in part, for a ny purpose other
than that for which it is being made available.
This document is for informati on purpos es only and is subject to change
without notice.
Product Declarations and Regulatory Information
Writer: Christina Lamkin
Publication Specialist: Denise Skinner
Illustrator: Tim Kinch
This guide is current for Release 5.1 of the 3460 Fast’R and 3460
Fast’R Plus Modem.
To comment on this manual, please send email to:
LAM001@email.mot.com
or use the Customer Response Card in this guide.
Information on the World Wide Web
Additional company an d product inf ormation can be found on our
World-Wide Web page at:
http://www.mot.com/MIMS/ISG/
At this Web site, you can download user documentation and software
releases as they become available.
Part No.: T0022, Rev F
Publication Code: RC
Connecting Ports
Warning
Ports that are capable of connecting to other
apparatus are defined as SELV. To ensure
conformity with EN60950 - ensure that these
ports are only connected to ports of the same
type on other apparatus.
Avertissement
Les ports qui sont susceptibles d’être connectés
à des équipements sont désignés comme TBTS.
Pour garantir la conformité à la norme EN
60950, n’interconnecte ces ports qu’avec des
ports du même type sur des autres matériels.
Warnung
Anschlusse, die mit anderen Geraten verbindet
werden konnen, sind als S EL V beschr ieben. Um
Konformitat mit EN 60950 zu versichern,
sichern Sie es, daß diese Anschlusse nur mit
den des selben Type auf anderen Geraten
verbindet werd en.
In This Appendix .......................................................................C-1
AT Command Set ......................................................................C-1
Result Messages and Codes ......................................................C-11
Index
vi
3460 Fast’R
About This Guide
Introduction
This guide describes the features, specifications, and applications
of the:
• Motorola 3460 Fast’R Modem
• Motorola 3460 Fast’R Plus modem
• AccessWay Enclosure
• Motorola Vanguard 3460 V.34 Daughtercard
Use this guide in conjunction with the 3460 Fast’R User Guide
(Part Number T0022-01) and the Vanguard 3460 V.34 Daughtercard
Installation Guide (Part Number T0020-02).
Audience
This manual is intended for operators and administrators of the
Motorola 3460 Fast’R and Fast’R Plus Modem and the Vanguard 3460
V.34 Daughtercard.
Special Notices
The following notices emphasize certain information in the guide. Each
serves a special purpose and is displayed in the format shown:
IMPORTANT: Important is used to emphasize any significant
procedural information.
IMPORTANT : Important est utilisé pour souligner des informations
critiques au sujet d’une procédure.
WICHTIG: Wichtig wird zur Betonung signifikanter Angaben zu
Vorgehensweisen verwendet.
vii
3460 Fast’R
Caution
Caution provides you with information that, if
not followed, can result in damage to software,
hardware, or data.
Mise en Garde
Une mise en garde vous fournit des
informations qui, si ell es ne sont pas observées,
peuvent se traduire par des dommages pour le
logiciel, le matériel ou les données.
Vorsicht
Ein Vorsichtshinweis macht Sie darauf
aufmerksam, daß Nichtbefolgung zu Software-,
Hardware- oder Datenschäden führen kann.
Warning
Warning is the most serious notice, indicating
that you can be physically hurt.
viii
Avertissement
Un avertissement constitue le message le plus
sérieux, indiquant que vous pouvez subir des
blessures corporelles.
Warnung
Eine Warnung ist der ernsthafteste Hinweis auf
Körperverletzungsgefahr.
3460 Fast’R
Trademarks
The following are trademarks or registered trademarks of their
respective companies or organizations.
Product Company/Organization
ATHayes Microcomputer Products, Inc.
HayesHayes Microcomputer Products, Inc.
HyperTerminalHilgraeve, Inc.
Windows Microsoft Corporation
All other brand and product names trademarks or registered trademarks
of their respective owners.
ix
Chapter 1
Introduction
3460 Fast’R Overview
The Motorola 3460 Fast’R Modem family provides reliable data
communication to meet a wide variety of networking requirements. The
3460 Fast’R Modem, the 3460 Fast’R Plus Modem, and the Vanguard
3460 V.34 Daughtercard modem are fully interoperable.
Network Management Support
The modem supports the Motorola 9000 OMS Network Management
System, allowing you to configure local modems and access alarm,
event, and statistical information.
Warning
All Motorola devices should be used in e nvironments
designed for computers and electronic equipment. In
areas susceptible to lightning, take precautions to
prevent damage to electronic equipment. Contact
your telephone company, or an electronic accessories
vendor, for information on lightning protection
equipment. Customers experiencing problems caused
by surges from lightning have eliminated suc h
problems by installing approp ria te surge suppressors on power and data lines conne c te d to
Motorola devices.
1-1
3460 Fast’R
Avertissement
Tous les dispositifs Motorola doivent être utilisés
dans des environnements conçus pour des ordinateurs
et du matériel élect ronique. Dans les zones
susceptibles d’être frappées par la foudre, prenez des
précautions pour éviter que le mat ériel électronique
soit endommagé. Contactez votre compagnie
téléphonique, ou un vendeur d’accessoires
électroniques, pour obtenir des renseignements
concernant les systèmes de protection contre la
foudre. Certains usagers confrontés à des problèmes
causés par des sautes de tension dues à la foudre ont
éliminé ces problèmes en installant d es régulateurs de
tension appropriés sur les câbles électri ques et les
câbles de données reli é s aux dispositif s Motorola.
Warnung
Motorola-Geräte sind grundsätzlich in für Rechner
elektronische Anlagen vorgesehenen
und
Umgebungen zu verwende n. In unwettergefährdeten
Bereichen ist jegliche Elektronik gegen
Blitzeinwirkung z
entsprechende Schutzeinrichtungen erfahren Sie von
Ihrer Telefongesellschaft oder einem Elektrohändler.
Probleme mit Spannungsstößen durch
Blitzeinwirkung lassen sich durch Einbau von
Überspannungsableitern in die zu Motorola-Geräten
führenden Netz- und Datenleitungen beheben.
u schützen. Näheres über
1-2
3460 Fast’R
Warning
Do not attempt to repair the modem or enclosure.
They contain no electronic components that can be
serviced or replaced by a user. Any attempt at user
service of the modem or enclosure, or opening of the
3460 Fast’R unit, voids the product warranty.
Avertissement
N’essayez pas de réparer le modem ou le boîtier. Ils
ne contiennent aucun composant électroniq ue
pouvant être réparé ou remplacé par un usager. Toute
tentative de réparation du boîtier du 3460 Fast’R ou
de l’AccessWay 16 par un usager, ou toute
intervention à l’intérieur du 3460 Fast’R, annul e la
garantie du produit.
Warnung
Versuchen Sie nicht, das Modem oder sein Gehäuse
zu reparieren. Es sind keine durch den Benutzer
wartungs- oder austauschfähige Teile darin enthalten.
Bei jeglichem Öffnen o der Wartungsversuch am
3460 Fast’R bzw. AccessWay 16-Schaltkasten durch
den Benutzer verfä llt die Gerätegara ntie.
1-3
Chapter 2
Access Security Functions
In This Chapter
This chapter describes the following functions that implement password
security:
• Password verification
• Callback
• Callback dial restriction
• Configuration/phone number access restriction options.
Password Verification on Connection
With password verification, the modem must receive a password from
the calling device, then validate it internally or send it to a Motorola
network management system (NMS) for validation, in order to complete
the connection. If a password is invalid, the modem disconnects.
To enable password verification, determine whether the modem or an NMS will verify passwords. Follow the appropriate procedure b elow.
Enabling Password Verification by a Local Modem
Step
Use the A T*ZI command to enter a password in the local modem.
1
Use the A T*ZV1 command to enable internal password verification
2
in the local modem.
Use the A T*ZI command to enter a password in a remote modem.
3
Use the A T*ZV1 command to enable internal password verification
4
in the remote modem.
Callback Verification and Dial Restriction
Callback verification and restriction apply to incoming calls.
Stage
2-1
3460 Fast’R
With callback verification, the answering modem that successfully
completes password verification with a calling modem hangs up, then
calls the modem back. The modems then pass data.
With callback dial restriction, the answering modem calls back only
stored Phonebook numbers, not numbers sent by a calling modem.
Enable these functions as follows.
Enabling Callback Verification and Dial Restriction
StepStage
Configure password verification, as described above.
1
Use the A T*ZC command* in the local modem to specify the
2
callback phone num ber source:
•The local mod em (AT
• The remote modem (AT
secondary channel.
Store a callback telephone number in the device selected in the
3
previous step, using the AT&Z (Enter Phone Number) command.
If you selected the remote modem as the callback-number source,
4
use the AT
is mandatory (AT
With the Mandatory option, the remote modem must supply a
callback number during its initial call, or the local modem
disconnects an d do es no t ma ke a callb ac k.
With the Optional option, the remote modem may establish a call
without supplying a callb ack number. The local modem does not
disconnect.
To prevent the local modem from executing an Auto Redial
5
command, issue the AT
To prevent the modem from calling any number except those stored
in the Phonebook, issue the AT
ZR command to specify whet her supplying the numbe r
*
*ZC parameter default value is Off (AT*ZC0).
ZCn, where n specifies a Phonebook entry)
*
ZC10). This opt ion does not use the
*
ZR1) or optional (AT*ZR0).
*
ZD1 command.
*
ZD1 command.
*
2-2
3460 Fast’R
Configuration/Phone Number Access Restriction
Configuration and phone number access restriction applies to the local
modem. With it enabled, you must enter a correct password before:
• Listing, echoing, or storing Phonebook entries
• Changing configuration options
You do not enter the password to perform these functions:
• Dial a stored Phonebook number
• Answer an incoming call
After storing a password in a modem, enable configuration and phone
number access restriction by issuing the AT
summary of access security commands follows.
IMPORTANT: Know your password before enabling password
functions. If you lose a password, the only way to regain access to all
modem actions is to re-initialize the modem memory (A T &F). Once you
re-initialize modem memory, you must re-enter Phonebook information
and reconfigure option se ttings.
PF command to lock it. A
*
2-3
3460 Fast’R
Access Security AT Command Summary
Security Parameters, Factory Default Options
Factory
Command
AT*PEAT*PE0 (Disabled)Password protection
PFAT*PFLock Configuration and Phone
AT
*
AT*PN[None]Enter password. Issue AT*PNx,
AT
PW[None]Change p assword. Issue
*
AT*ZCAT*ZC0 (Off)Callback function
ZDAT*ZD0 (Off)Dial Restriction function
AT
*
ZI[None]Enter Group password
AT
*
ZRAT*ZR0 (Off)Remote Number Required
AT
*
ZVAT*ZV0 (Disable)Password Verification
AT
*
Default OptionDescription
Number password-protection
where x=password.
PWx/y, where x=old password
AT
*
and y=new password.
2-4
Appendix A
Specifications
In This Appendix
This appendix describes the physical characteristics, connectors, and
interfaces of:
• The 3460 Fast’R and Fast’R Plus stand-alone modem
• The 3460 Fast’R and Fast’R Plus modem card
• The AccessWay enclosure, backplane, and power supply
• The Vanguard 3460 V.34 DaughterCard modem card
For Vanguard 3460 V.34 Daughtercard specifications not shown here,
refer to the Vanguard documentation.
The stand-alone modem has a single modem in a plastic housing. Units
may be stacked on a shelf or rack. Clips for this purpose are included in
an accessory kit.
modems, and stand-alone units are fully interoperable.
Fax
Fax Data Rates
• ITU-T Rec . T.4 and T.30 Group 3—14. 4 KBPS
Fax Standards
EIA 578 Class 1 Fax
EIA 592 Class 2.0 Fax
Fax Modulation Protocols
ITU-T V.17
ITU-T V.27ter
ITU-T V.29
ITU-T V.21
A-2
3460 Fast’R
Environmental Limits
Operating Conditions
ConditionModem CardAccessWayStand-Alone
TemperatureOperating temperature: 32° to 122°F (0° to 50°C)
maximum
Relative Humidity5% to 90% (noncondensing)
Vibration and Shock In approved shipping container, conforms to the
National Safe Transit Association Percipient Test
Specification requirements.
The stand-alone m odem requires locking clips for stacking units to a
maximum recommended height of 9 units.
Non-Operating Conditions
Stand-
ConditionModem CardAccessWay
Temperature -40° to +158°F (-40° to +70°C)
Relative Humidity5% to 90% (noncondensing)
Vibration and Shock In approved shipping container, conforms to the
National Safe Transit Association Percipient Test
Specification requirements.
Alone
Product Safety Regulatory Marking
Regulatory labels indicate compliance with safety standards.
Modems and enclosures carry one of the following labels:
• UL, CSA, and TUV
A-3
3460 Fast’R
Electromagnetic Compatibility
The stand-alone modem, Fast’R modem card, and AccessW ay enclosure
conform to the following emissions standards.
• FCC PART 15A CLASS A (card and enclosure)
• FCC PART 15A CLASS B (stand-alone modem)
• IEC CISPR 22 and EN 55022 CLASS A (card and enclosure)
• IEC CISPR 22 and EN 55022 CLASS B (stand-alone modem)
• AS 3548, Class B
• EN 50082-1
Fax Branding
The Telephone Consumer Protection Act of 1991 makes it unlawful for
any person to use a computer or other electronic device, including fax
machines, to send any message unless such message clearly contains in
a margin at the top or bottom of each transmitted page or on the first
page of the transmission, the date and time it is sent, an identification of
the business or other ent ity , or othe r individual sendi ng the message, and
the telephone number of the s end in g machine or of such business, other
entity, or individual. (Th e tele ph one nu mber provided may not be a 900
number or any other number for which charges exceed local or longdistance transmission charges.)
To program this information into your fax application, refer to the
“Installing a Modem on a Windows Computer section of the 3460
Fast’R User’s Guide, and to your fax application documentation.
A-4
3460 Fast’R
AccessWay Enclosure Power Supply and
Power Requirements
The AccessWay enclosure backplane provides common power and
communications connections for up to 16 Fast’R modem cards mount ed
within. Its connectors are shown in Figure A-1.
Individual telephone
Location A Telephone
Connectors, Slots 1-16
Computer
Connectors
Modem Requ ired in
This Slot for NMS
IN OUT
connectors shown.
Enclosure may have
two masstermination
connectors instead.
Location B Telephone
Connectors, Slo ts 1-16
AccessWay Enclosure, Rear View
Power Cord
Figure A-1. AccessWay Backplane Connectors
The enclosure accommodates a standard 19” rack-mount configuration.
The AccessWay enclosure power distribution system includes an AC or
You can insert and remove modem cards while the AccessWay
enclosure is powered on and operational.
A-5
3460 Fast’R
AccessWay Enclosure and Network Management
The AccessWay provides a network management interface to a
Motorola ISG 9000 NMS. Up to four AccessWays can be connected in
daisy-chain fashion to one NMS connection. A modem card must be
present in Slot 9 of each enclosure to transmit network management
information to and from other modems in the enclosure.
AccessWay Enclosure Connectors and
Interfaces
Modem Interface
AccessWay backplane interface and connectors are as follows.
Modems That Support T wo-Wire Leased or Dial Connections
MODEM A and MODEM B Individual Connectors*
Interface: RJ-11
Connection Type: Two-Wire Leased or Dial Line
Pin Function
3Ring
4Tip
MODEM A and MODEM B Mass Line-Termination Connectors
Interface: RJ-21X.
Connection Type: Two-Wire Leased or Dial-Line
Pin Function
1Slot 1 Modem Card Tip
26Slot 1 Modem Card Ring
2Slot 2 Modem Card Tip
27Slot 2 Modem Card Ring
*AccessWay backplanes labeled “Modem A/Modem B” do not support
four-wire leased-line connectio ns.
A-6
3460 Fast’R
Modems That Support Two- Wire Leased or Dial Connections
18Slot 9 Modem Card Tip
43Slot 9 Modem Card Ring
19Slot 10 Modem Card Tip
44Slot 10 Modem Card Ring
......
25Slot 16 Modem Card Tip
50Slot 16 Modem Card Ring
*AccessWay backplanes labeled “Modem A/Modem B” do not support
four-wire leased-line connectio ns.
Modems That Support Two- or Four-Wire Leased or Dial
Connections
LINE A Connectors
Interface: RJ-11
Connection Type: Two- or Four-Wire Lease d Line or Dial Line
Pin Function
2Four-Wire Rx Tip
3Dial-Line Ring/Two-Wire Ring/Four-Wire Tx Ring
4Dial-Line Tip/Two-Wire Tip/Four-Wire Tx Tip
5Four-Wire Rx Ring
LINE B Connectors
Interface: RJ-11
Connection Type: Two-Wire Leased or Dial Line
Pin Function
3T wo-wire Lease d Line/Di al- Line Ring
4T wo-wire Leased Line/Dial-Line Tip
A-7
3460 Fast’R
Computer (DTE) Interface
The AccessW ay rear panel has up to 32 female DB25 connector s, which
support a subset of the ITU-T V.24 and EIA/TIA-232E specifications.
Pinouts are as follows:
108.x20CD/108.1/2DTR
12522CE/125RI
11324DA/113XTCLK
Pins not listed here are not used.
Dial and Two-Wire Leased Line Telephone Interface
The AccessWay enclosure rear panel has 32 RJ11 connectors or two
50-pin mass-termination connectors. Pinouts for each are as follows:
RJ11 Interface Pinouts
PinFunction
3Ring
4Tip
Pins not listed here are not used.
A-8
3460 Fast’R
Mass-Termination Interface Pinouts
PinFunction
1 through 25Tip
26 through 50Ring
Pins not listed here are not used.
A 50-pin connector provides connections to 16 modems.
Tip-ring pin pairs are: 1 and 26; 2 and 27; and so on.
In some countries, the telephone interface requires an adaptor.
Network Management Interface
The AccessWay rear panel has two female 8-pin DIN connectors.
Pinouts are as follows:
Network Management Interface Pinouts
PinNM OUTNM IN
2TXD TXD
3RXD RXD
4RTS RTS
7Signal GroundSignal Ground
8DCD DCD
Pins not listed here are not used.
Power Interface
The AccessWay rear panel has one power connector, as follows:
Power Interface
Power TypeConnector
ACIndustry Standard
DCBarrier strip
A-9
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