Motorola 3460 Fast'R, 3460 Fast'R Plus User Manual

Motorola
3460 Fast’R and 3460 Fast’R Plus
Reference Guide
3460 Fast’R
Notices
2000 Telenetics Coroporation
39 Parker
Irvine, California 92618 (949) 455-4000 All rights reserved Printed in U.S.A.

Proprietary Material

Information and software in this document are proprietary to Motorola, Inc. (or its Suppliers) and without the express prior permission of an officer of Motorola, Inc., may not be copied, reproduced, disclosed to others, publis hed, or used, in whole or in part, for a ny purpose other than that for which it is being made available.
This document is for informati on purpos es only and is subject to change without notice.

Product Declarations and Regulatory Information

Writer: Christina Lamkin Publication Specialist: Denise Skinner Illustrator: Tim Kinch
This guide is current for Release 5.1 of the 3460 Fast’R and 3460
Fast’R Plus Modem. To comment on this manual, please send email to:
LAM001@email.mot.com
or use the Customer Response Card in this guide.

Information on the World Wide Web

Additional company an d product inf ormation can be found on our World-Wide Web page at:
http://www.mot.com/MIMS/ISG/
At this Web site, you can download user documentation and software releases as they become available.
Part No.: T0022, Rev F Publication Code: RC
Connecting Ports
Warning
Ports that are capable of connecting to other apparatus are defined as SELV. To ensure conformity with EN60950 - ensure that these ports are only connected to ports of the same type on other apparatus.
Avertissement
Les ports qui sont susceptibles d’être connectés à des équipements sont désignés comme TBTS. Pour garantir la conformité à la norme EN 60950, n’interconnecte ces ports qu’avec des ports du même type sur des autres matériels.
Warnung
Anschlusse, die mit anderen Geraten verbindet werden konnen, sind als S EL V beschr ieben. Um Konformitat mit EN 60950 zu versichern, sichern Sie es, daß diese Anschlusse nur mit den des selben Type auf anderen Geraten verbindet werd en.
3460 Fast’R
3460 Fast’R

Contents

About This Guide
Chapter 1. Introduction
3460 Fast’R Overview .............................................................. 1-1
Network Management Support ................................................. 1-1
Chapter 2. Access Security Functions
In This Chapter .......................................................................... 2-1
Password Verification on Connection .................................. 2-1
Callback Verification and Dial Restriction ........................... 2-1
Configuration/Phone Number Access Restriction................. 2-3
Access Security AT Command Summary ............................ 2-4
Appendix A. Specifications
In This Appendix ....................................................................... A-1
Physical Characteristics ............................................................. A-1
Operating Modes........................................................................ A-2
Fax ............................................................................................. A-2
Fax Data Rates ...................................................................... A-2
Fax Standards ....................................................................... A-2
Fax Modulation Protocols .................................................... A-2
Environmental Limits ................................................................ A-3
Product Safety Regulatory Marking .......................................... A-3
Electromagnetic Compatibility ................................................. A-4
Fax Branding.............................................................................. A-4
AccessWay Enclosure Power Supply and Power Requirements A-5
AccessWay Enclosure Connectors and Interfaces ..................... A-6
Modem Interface .................................................................. A-6
Computer (DTE) Interface ................................................... A-8
Dial and Two-Wire Leased Line Telephone Interface .......... A-8
Network Management Interface ........................................... A-9
Power Interface ........................................................ ...... ....... A-9
Off-Line Configuration (OLC) Button ................................. A-10
Vanguard 3460 V.34 Daughtercard Connectors and Interfaces.. A-11
T eleph one Interf ace .............................................................. A-11
Network Management Interface ........................................... A-11
v
3460 Fast’R
Appendix A. Specifications (Continued)
Stand-Alone Modem Interfaces and Connectors ...................... A-12
Computer (DTE) Interface ................................................... A-12
T eleph one Interf ace .............................................................. A-13
Network Management Interface ........................................... A-14
Power Interface and On/Off Switch ..................................... A-15
Off-Line Configuration (OLC) Button ................................. A-15
Panel Indicators and Switches ................................................... A-17
Front-Panel User Interface......................................................... A-18
LCD Display ......................................................................... A-18
Control Buttons .................................................................... A-19
Compatibility ............................................................................. A-19
Appendix B. Country-Specific Information
In This Appendix ....................................................................... B-1
Country-Specific Parameters ..................................................... B-1
S7 Parameter ......................................................................... B-8
Appendix C. Attention (AT) Commands for Fax
In This Appendix ....................................................................... C-1
AT Command Set ...................................................................... C-1
Result Messages and Codes ...................................................... C-11
Index
vi
3460 Fast’R

About This Guide

Introduction

This guide describes the features, specifications, and applications of the:
• Motorola 3460 Fast’R Modem
• Motorola 3460 Fast’R Plus modem
• AccessWay Enclosure
• Motorola Vanguard 3460 V.34 Daughtercard
Use this guide in conjunction with the 3460 Fast’R User Guide
(Part Number T0022-01) and the Vanguard 3460 V.34 Daughtercard Installation Guide (Part Number T0020-02).
Audience
This manual is intended for operators and administrators of the
Motorola 3460 Fast’R and Fast’R Plus Modem and the Vanguard 3460 V.34 Daughtercard.
Special Notices
The following notices emphasize certain information in the guide. Each serves a special purpose and is displayed in the format shown:
IMPORTANT: Important is used to emphasize any significant procedural information.
IMPORTANT : Important est utilisé pour souligner des informations critiques au sujet d’une procédure.
WICHTIG: Wichtig wird zur Betonung signifikanter Angaben zu Vorgehensweisen verwendet.
vii
3460 Fast’R
Caution
Caution provides you with information that, if not followed, can result in damage to software, hardware, or data.
Mise en Garde
Une mise en garde vous fournit des
informations qui, si ell es ne sont pas observées, peuvent se traduire par des dommages pour le logiciel, le matériel ou les données.
Vorsicht
Ein Vorsichtshinweis macht Sie darauf aufmerksam, daß Nichtbefolgung zu Software-, Hardware- oder Datenschäden führen kann.
Warning
Warning is the most serious notice, indicating that you can be physically hurt.
viii
Avertissement
Un avertissement constitue le message le plus sérieux, indiquant que vous pouvez subir des blessures corporelles.
Warnung
Eine Warnung ist der ernsthafteste Hinweis auf Körperverletzungsgefahr.
3460 Fast’R
Trademarks
The following are trademarks or registered trademarks of their respective companies or organizations.
Product Company/Organization
AT Hayes Microcomputer Products, Inc. Hayes Hayes Microcomputer Products, Inc. HyperTerminal Hilgraeve, Inc. Windows Microsoft Corporation
All other brand and product names trademarks or registered trademarks of their respective owners.
ix
Chapter 1
Introduction

3460 Fast’R Overview

The Motorola 3460 Fast’R Modem family provides reliable data communication to meet a wide variety of networking requirements. The 3460 Fast’R Modem, the 3460 Fast’R Plus Modem, and the Vanguard 3460 V.34 Daughtercard modem are fully interoperable.

Network Management Support

The modem supports the Motorola 9000 OMS Network Management System, allowing you to configure local modems and access alarm, event, and statistical information.
Warning
All Motorola devices should be used in e nvironments designed for computers and electronic equipment. In
areas susceptible to lightning, take precautions to prevent damage to electronic equipment. Contact
your telephone company, or an electronic accessories vendor, for information on lightning protection equipment. Customers experiencing problems caused by surges from lightning have eliminated suc h problems by installing approp ria te surge suppressors on power and data lines conne c te d to Motorola devices.
1-1
3460 Fast’R
Avertissement
Tous les dispositifs Motorola doivent être utilisés dans des environnements conçus pour des ordinateurs et du matériel élect ronique. Dans les zones susceptibles d’être frappées par la foudre, prenez des précautions pour éviter que le mat ériel électronique soit endommagé. Contactez votre compagnie téléphonique, ou un vendeur d’accessoires électroniques, pour obtenir des renseignements concernant les systèmes de protection contre la foudre. Certains usagers confrontés à des problèmes causés par des sautes de tension dues à la foudre ont éliminé ces problèmes en installant d es régulateurs de tension appropriés sur les câbles électri ques et les câbles de données reli é s aux dispositif s Motorola.
Warnung
Motorola-Geräte sind grundsätzlich in für Rechner
elektronische Anlagen vorgesehenen
und Umgebungen zu verwende n. In unwettergefährdeten
Bereichen ist jegliche Elektronik gegen Blitzeinwirkung z
entsprechende Schutzeinrichtungen erfahren Sie von Ihrer Telefongesellschaft oder einem Elektrohändler. Probleme mit Spannungsstößen durch Blitzeinwirkung lassen sich durch Einbau von Überspannungsableitern in die zu Motorola-Geräten führenden Netz- und Datenleitungen beheben.
u schützen. Näheres über
1-2
3460 Fast’R
Warning
Do not attempt to repair the modem or enclosure. They contain no electronic components that can be serviced or replaced by a user. Any attempt at user service of the modem or enclosure, or opening of the
3460 Fast’R unit, voids the product warranty.
Avertissement
N’essayez pas de réparer le modem ou le boîtier. Ils ne contiennent aucun composant électroniq ue pouvant être réparé ou remplacé par un usager. Toute tentative de réparation du boîtier du 3460 Fast’R ou de l’AccessWay 16 par un usager, ou toute intervention à l’intérieur du 3460 Fast’R, annul e la garantie du produit.
Warnung
Versuchen Sie nicht, das Modem oder sein Gehäuse zu reparieren. Es sind keine durch den Benutzer wartungs- oder austauschfähige Teile darin enthalten. Bei jeglichem Öffnen o der Wartungsversuch am 3460 Fast’R bzw. AccessWay 16-Schaltkasten durch den Benutzer verfä llt die Gerätegara ntie.
1-3
Chapter 2
Access Security Functions

In This Chapter

This chapter describes the following functions that implement password security:
• Password verification
• Callback
• Callback dial restriction
• Configuration/phone number access restriction options.
Password Verification on Connection
With password verification, the modem must receive a password from the calling device, then validate it internally or send it to a Motorola network management system (NMS) for validation, in order to complete the connection. If a password is invalid, the modem disconnects.
To enable password verification, determine whether the modem or an NMS will verify passwords. Follow the appropriate procedure b elow.
Enabling Password Verification by a Local Modem
Step
Use the A T*ZI command to enter a password in the local modem.
1
Use the A T*ZV1 command to enable internal password verification
2
in the local modem. Use the A T*ZI command to enter a password in a remote modem.
3
Use the A T*ZV1 command to enable internal password verification
4
in the remote modem.
Callback Verification and Dial Restriction
Callback verification and restriction apply to incoming calls.
Stage
2-1
3460 Fast’R
With callback verification, the answering modem that successfully completes password verification with a calling modem hangs up, then calls the modem back. The modems then pass data.
With callback dial restriction, the answering modem calls back only stored Phonebook numbers, not numbers sent by a calling modem.
Enable these functions as follows.
Enabling Callback Verification and Dial Restriction
Step Stage
Configure password verification, as described above.
1
Use the A T*ZC command* in the local modem to specify the
2
callback phone num ber source:
•The local mod em (AT
• The remote modem (AT secondary channel.
Store a callback telephone number in the device selected in the
3
previous step, using the AT&Z (Enter Phone Number) command. If you selected the remote modem as the callback-number source,
4
use the AT is mandatory (AT
With the Mandatory option, the remote modem must supply a callback number during its initial call, or the local modem disconnects an d do es no t ma ke a callb ac k.
With the Optional option, the remote modem may establish a call without supplying a callb ack number. The local modem does not disconnect.
To prevent the local modem from executing an Auto Redial
5
command, issue the AT To prevent the modem from calling any number except those stored
in the Phonebook, issue the AT
ZR command to specify whet her supplying the numbe r
*
*ZC parameter default value is Off (AT*ZC0).
ZCn, where n specifies a Phonebook entry)
*
ZC10). This opt ion does not use the
*
ZR1) or optional (AT*ZR0).
*
ZD1 command.
*
ZD1 command.
*
2-2
3460 Fast’R
Configuration/Phone Number Access Restriction
Configuration and phone number access restriction applies to the local modem. With it enabled, you must enter a correct password before:
• Listing, echoing, or storing Phonebook entries
• Changing configuration options
You do not enter the password to perform these functions:
• Dial a stored Phonebook number
• Answer an incoming call
After storing a password in a modem, enable configuration and phone number access restriction by issuing the AT summary of access security commands follows.
IMPORTANT: Know your password before enabling password functions. If you lose a password, the only way to regain access to all modem actions is to re-initialize the modem memory (A T &F). Once you re-initialize modem memory, you must re-enter Phonebook information and reconfigure option se ttings.
PF command to lock it. A
*
2-3
3460 Fast’R
Access Security AT Command Summary
Security Parameters, Factory Default Options
Factory
Command
AT*PE AT*PE0 (Disabled) Password protection
PF AT*PF Lock Configuration and Phone
AT
*
AT*PN [None] Enter password. Issue AT*PNx,
AT
PW [None] Change p assword. Issue
*
AT*ZC AT*ZC0 (Off) Callback function
ZD AT*ZD0 (Off) Dial Restriction function
AT
*
ZI [None] Enter Group password
AT
*
ZR AT*ZR0 (Off) Remote Number Required
AT
*
ZV AT*ZV0 (Disable) Password Verification
AT
*
Default Option Description
Number password-protection
where x=password.
PWx/y, where x=old password
AT
*
and y=new password.
2-4
Appendix A
Specifications

In This Appendix

This appendix describes the physical characteristics, connectors, and interfaces of:
• The 3460 Fast’R and Fast’R Plus stand-alone modem
• The 3460 Fast’R and Fast’R Plus modem card
• The AccessWay enclosure, backplane, and power supply
• The Vanguard 3460 V.34 DaughterCard modem card
For Vanguard 3460 V.34 Daughtercard specifications not shown here, refer to the Vanguard documentation.

Physical Characteristics

Physical Properties
Property
Height 6.32” 7” 1.8” 0.9” Width 0.7” 19” 6.8” 2.95” Depth 8.9” 9.5” 10.2” 8.85” Weight 1 lb. 20 lb. 2 lb. 2 lb. Heat Output 5 Watt 105 Watt 6 Watt* 2 Watt *Includes wall-mount transformer. 1 Watt= 3.4 BTU/Hr.
Modem
Card AccessWay Stand-Alone
Vanguard Daughter-
card
The stand-alone modem has a single modem in a plastic housing. Units may be stacked on a shelf or rack. Clips for this purpose are included in an accessory kit.
A-1
3460 Fast’R

Operating Modes

Full-duplex, point-to-point. Accessway enclosure-card modems, Vanguard 3460 V.34 Daughtercard
modems, and stand-alone units are fully interoperable.
Fax
Fax Data Rates
• ITU-T Rec . T.4 and T.30 Group 3—14. 4 KBPS
Fax Standards
EIA 578 Class 1 Fax EIA 592 Class 2.0 Fax
Fax Modulation Protocols
ITU-T V.17 ITU-T V.27ter ITU-T V.29 ITU-T V.21
A-2
3460 Fast’R

Environmental Limits

Operating Conditions
Condition Modem Card AccessWay Stand-Alone
Temperature Operating temperature: 32° to 122°F (0° to 50°C)
maximum Relative Humidity 5% to 90% (noncondensing) Vibration and Shock In approved shipping container, conforms to the
National Safe Transit Association Percipient Test
Specification requirements. The stand-alone m odem requires locking clips for stacking units to a
maximum recommended height of 9 units.
Non-Operating Conditions
Stand-
Condition Modem Card AccessWay
Temperature -40° to +158°F (-40° to +70°C) Relative Humidity 5% to 90% (noncondensing) Vibration and Shock In approved shipping container, conforms to the
National Safe Transit Association Percipient Test
Specification requirements.
Alone

Product Safety Regulatory Marking

Regulatory labels indicate compliance with safety standards. Modems and enclosures carry one of the following labels:
• UL, CSA, and TUV
A-3
3460 Fast’R

Electromagnetic Compatibility

The stand-alone modem, Fast’R modem card, and AccessW ay enclosure conform to the following emissions standards.
• FCC PART 15A CLASS A (card and enclosure)
• FCC PART 15A CLASS B (stand-alone modem)
• IEC CISPR 22 and EN 55022 CLASS A (card and enclosure)
• IEC CISPR 22 and EN 55022 CLASS B (stand-alone modem)
• AS 3548, Class B
• EN 50082-1

Fax Branding

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent, an identification of the business or other ent ity , or othe r individual sendi ng the message, and the telephone number of the s end in g machine or of such business, other entity, or individual. (Th e tele ph one nu mber provided may not be a 900 number or any other number for which charges exceed local or long­distance transmission charges.)
To program this information into your fax application, refer to the
“Installing a Modem on a Windows Computer section of the 3460 Fast’R User’s Guide, and to your fax application documentation.
A-4
3460 Fast’R

AccessWay Enclosure Power Supply and Power Requirements

The AccessWay enclosure backplane provides common power and communications connections for up to 16 Fast’R modem cards mount ed
within. Its connectors are shown in Figure A-1.
Individual telephone
Location A Telephone
Connectors, Slots 1-16
Computer
Connectors
Modem Requ ired in This Slot for NMS
IN OUT
connectors shown. Enclosure may have two mass­termination connectors instead.
Location B Telephone
Connectors, Slo ts 1-16
AccessWay Enclosure, Rear View
Power Cord
Figure A-1. AccessWay Backplane Connectors
The enclosure accommodates a standard 19” rack-mount configuration. The AccessWay enclosure power distribution system includes an AC or
DC power supply module.
AC Power Supply Module
• Voltage: 100/120/220/240 VAC nominal (switch-selectable)
• Frequency: 50/60 Hz
DC Power Supply Module
• Voltage: -48VDC nominal
AccessWay Enclosure Power and Modem Operation
You can insert and remove modem cards while the AccessWay enclosure is powered on and operational.
A-5
3460 Fast’R
AccessWay Enclosure and Network Management
The AccessWay provides a network management interface to a Motorola ISG 9000 NMS. Up to four AccessWays can be connected in daisy-chain fashion to one NMS connection. A modem card must be present in Slot 9 of each enclosure to transmit network management information to and from other modems in the enclosure.

AccessWay Enclosure Connectors and Interfaces

Modem Interface
AccessWay backplane interface and connectors are as follows.
Modems That Support T wo-Wire Leased or Dial Connections
MODEM A and MODEM B Individual Connectors*
Interface: RJ-11 Connection Type: Two-Wire Leased or Dial Line Pin Function
3Ring 4Tip
MODEM A and MODEM B Mass Line-Termination Connectors
Interface: RJ-21X. Connection Type: Two-Wire Leased or Dial-Line Pin Function
1 Slot 1 Modem Card Tip 26 Slot 1 Modem Card Ring 2 Slot 2 Modem Card Tip 27 Slot 2 Modem Card Ring
... ...
8 Slot 8 Modem Card Tip/ 33 Slot 8 Modem Card Ring 9 - 17 None 34 - 42 None
*AccessWay backplanes labeled “Modem A/Modem B” do not support four-wire leased-line connectio ns.
A-6
3460 Fast’R
Modems That Support Two- Wire Leased or Dial Connections
18 Slot 9 Modem Card Tip 43 Slot 9 Modem Card Ring 19 Slot 10 Modem Card Tip 44 Slot 10 Modem Card Ring
... ...
25 Slot 16 Modem Card Tip 50 Slot 16 Modem Card Ring
*AccessWay backplanes labeled “Modem A/Modem B” do not support four-wire leased-line connectio ns.
Modems That Support Two- or Four-Wire Leased or Dial Connections
LINE A Connectors
Interface: RJ-11 Connection Type: Two- or Four-Wire Lease d Line or Dial Line Pin Function
2 Four-Wire Rx Tip 3 Dial-Line Ring/Two-Wire Ring/Four-Wire Tx Ring 4 Dial-Line Tip/Two-Wire Tip/Four-Wire Tx Tip 5 Four-Wire Rx Ring
LINE B Connectors
Interface: RJ-11 Connection Type: Two-Wire Leased or Dial Line Pin Function
3 T wo-wire Lease d Line/Di al- Line Ring 4 T wo-wire Leased Line/Dial-Line Tip
A-7
3460 Fast’R
Computer (DTE) Interface
The AccessW ay rear panel has up to 32 female DB25 connector s, which support a subset of the ITU-T V.24 and EIA/TIA-232E specifications. Pinouts are as follows:
Computer Interface
V.24 Signal Number Pin Circuit Function
103 2 BA/103 TXD 104 3 BB/104 RXD 105 4 CA/105 RTS 106 5 CB/106 CTS 107 6 CC/107 DSR 102 7 AB/102 Signal Ground 109 8 CF/109 DCD 114 15 DB/114 TXCLK 115 17 DD/115 RXCLK
108.x 20 CD/108.1/2 DTR 125 22 CE/125 RI 113 24 DA/113 XTCLK Pins not listed here are not used.
Dial and Two-Wire Leased Line Telephone Interface
The AccessWay enclosure rear panel has 32 RJ11 connectors or two 50-pin mass-termination connectors. Pinouts for each are as follows:
RJ11 Interface Pinouts
Pin Function
3Ring 4Tip Pins not listed here are not used.
A-8
3460 Fast’R
Mass-Termination Interface Pinouts
Pin Function
1 through 25 Tip 26 through 50 Ring Pins not listed here are not used. A 50-pin connector provides connections to 16 modems. Tip-ring pin pairs are: 1 and 26; 2 and 27; and so on.
In some countries, the telephone interface requires an adaptor.
Network Management Interface
The AccessWay rear panel has two female 8-pin DIN connectors. Pinouts are as follows:
Network Management Interface Pinouts
Pin NM OUT NM IN
2 TXD TXD 3 RXD RXD 4RTS RTS 7 Signal Ground Signal Ground 8 DCD DCD Pins not listed here are not used.
Power Interface
The AccessWay rear panel has one power connector, as follows:
Power Interface
Power Type Connector
AC Industry Standard DC Barrier strip
A-9
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