Motorola 3397GP User Manual
Administrator’s
Handbook
Motorola Netopia
Version 7.8.4
®
Embedded Software
Motorola Netopia
®
2200, 3300
and 7000 Series Routers
Residential models
May 2009
Administrator’s Handbook
Copyright
Copyright © 2009 by Motorola, Inc.
All rights reserved. No part of this publication may be reproduced in any form or by any means or used to
make any derivative work (such as translation, transformation or adaptation) without written permission
from Motorola, Inc.
Motorola reserves the right to revise this publication and to make changes in content from time to time
without obligation on the part of Motorola to provide notification of such revision or change. Motorola
provides this guide without warranty of any kind, either implied or expressed, including, but not limited to,
the implied warranties of merchantability and fitness for a particular purpose. Motorola may make
improvements or changes in the product(s) described in this manual at any time. MOTOROLA and the
Stylized M Logo are registered in the US Patent & Trademark Office. Microsoft, Windows, Windows Me,
and Windows NT are either trademarks or registered trademarks of Microsoft Corporation in the U.S and/or
other countries. Macintosh is a registered trademark of Apple, Inc. Firefox is a registered trademark of the
Mozilla Foundation. All other product or service names are the property of their respective owners.
Motorola, Inc.
1303 East Algonquin Road
Schaumburg, Illinois 60196
USA
Part Number
571608-001-00
V7.8.4-sku29/34
Table of Contents
Table of Contents
CHAPTER 1
CHAPTER 2
Setting up Your Motorola Netopia
What’s New in 7.8.4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
POWER SUPPLY INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
TELECOMMUNICATION INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . 8
PRODUCT VENTILATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Wichtige Sicherheitshinweise . . . . . . . . . . . . . . . . . . . . . . . . . . 9
NETZTEIL INSTALLIEREN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
INSTALLATION DER TELEKOMMUNIKATION . . . . . . . . . . . . . . . . . . . 9
Set up your Gateway . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Configure Your PC for Dynamic Addressing . . . . . . . . . . . . . . 11
Motorola Netopia
Basic Mode Features
The Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Home Page Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Links Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Firewall Background. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Wireless Protected Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Enable Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Wireless ID (SSID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Enable Wireless Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Enable Wireless Protected Setup (WPS). . . . . . . . . . . . . . . . . . . . . . . 27
Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Advanced Configuration Options (optional) . . . . . . . . . . . . . . . . . . . . . 28
WiFi Multimedia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Wireless MAC Authorization (optional). . . . . . . . . . . . . . . . . . . . . . . . . 41
Gaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Expert Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Troubleshoot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Statistics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
DSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
ATM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
®
Gateway Quickstart . . . . . . . . . . . . . . . . . . 14
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
®
Gateway
. . . . . . . . . . 7
Administrator’s Handbook
CHAPTER 3
Expert Mode
Home Page - Expert Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Home Page Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Links Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
LAN/WAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
DHCP Server. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
IP Passthrough . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
NAT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Router Password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Time Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
VLAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
VoIP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Enable Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Wireless ID (SSID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Enable Wireless Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Enable Wireless Protected Setup (WPS) . . . . . . . . . . . . . . . . . . . . . . .86
Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Advanced Configuration Options (optional) . . . . . . . . . . . . . . . . . . . . .87
WiFi Multimedia. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Wireless MAC Authorization (optional) . . . . . . . . . . . . . . . . . . . . . . . .100
Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
DSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
ATM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Ethernet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Wireless . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Remote Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Update Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
• From a Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
• From your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Reset Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Restart Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Basic Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
CHAPTER 4
Basic Troubleshooting
Status Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
LED Function Summary Matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
Factory Reset Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Table of Contents
CHAPTER 5
Command Line Interface
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Starting and Ending a CLI Session . . . . . . . . . . . . . . . . . . . . 127
Logging In. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Ending a CLI Session. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Saving Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Using the CLI Help Facility . . . . . . . . . . . . . . . . . . . . . . . . . . 127
About SHELL Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
SHELL Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
SHELL Command Shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
SHELL Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Common Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
WAN Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
About CONFIG Commands . . . . . . . . . . . . . . . . . . . . . . . . . . 141
CONFIG Mode Prompt. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Navigating the CONFIG Hierarchy. . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Entering Commands in CONFIG Mode . . . . . . . . . . . . . . . . . . . . . . . 141
Guidelines: CONFIG Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Displaying Current Gateway Settings. . . . . . . . . . . . . . . . . . . . . . . . . 142
Step Mode: A CLI Configuration Technique . . . . . . . . . . . . . . . . . . . . 142
Validating Your Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
CONFIG Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Remote ATA Configuration Commands . . . . . . . . . . . . . . . . . . . . . . . 144
DSL Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Bridging Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
DHCP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
DMT Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Domain Name System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
IGMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Queue Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
IPMaps Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Network Address Translation (NAT) Default Settings. . . . . . . . . . . . . 178
Network Address Translation (NAT) Pinhole Settings . . . . . . . . . . . . 179
PPPoE /PPPoA Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
PPPoE with IPoE Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Ethernet Port Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
802.3ah Ethernet OAM Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Command Line Interface Preference Settings . . . . . . . . . . . . . . . . . . 186
Port Renumbering Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
SNMP Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
Syslog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Wireless Settings (supported models) . . . . . . . . . . . . . . . . . . . . . . . . 208
VLAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
VoIP settings (supported models) . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
UPnP settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
DSL Forum settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Remote Management settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Backup IP Gateway Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
VDSL Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Administrator’s Handbook
CHAPTER 6
Technical Specifications and Safety Information
. . . .239
Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Power requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239
Software and protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239
Agency approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .240
Manufacturer’s Declaration of Conformance . . . . . . . . . . . . . 241
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . 242
47 CFR Part 68 Information . . . . . . . . . . . . . . . . . . . . . . . . . . 243
FCC Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243
FCC Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .243
Electrical Safety Advisory . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Software License, Limited Warranty and Limitation of Remedies. . . .244
Software License. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .244
Limited Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
General Provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .245
Copyright Acknowledgments . . . . . . . . . . . . . . . . . . . . . . . . . 246
Caring for the Environment by Recycling . . . . . . . . . . . . . . . 248
Beskyttelse af miljøet med genbrug . . . . . . . . . . . . . . . . . . . . . . . . . .248
Umweltschutz durch Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248
Cuidar el medio ambiente mediante el reciclaje . . . . . . . . . . . . . . . . .248
Recyclage pour le respect de l'environnement . . . . . . . . . . . . . . . . . .248
Milieubewust recycleren . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .249
Dba∏oÊç o Êrodowisko - recykling. . . . . . . . . . . . . . . . . . . . . . . . . . .249
Cuidando do meio ambiente através da reciclagem . . . . . . . . . . . . . .249
Var rädd om miljön genom återvinning . . . . . . . . . . . . . . . . . . . . . . . .249
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .251
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CHAPTER 1 Setting up Your Motorola Netopia
®
Gateway
This Administrator’s Handbook covers the advanced features of the Motorola Netopia
and 7000-Series Gateway family.
Your Motorola Netopia
based interface screens and the Command Line Interface (CLI). This Administrator’s Handbook documents the advanced features, including advanced testing, security, monitoring, and configuration. This
Administrator’s Handbook should be used as a companion to the User Manual . You should read the
User Manual before reading this Administrator’s Handbook .
®
equipment offers advanced configuration features accessed through the Web-
®
2200- 3300-
This guide is targeted primarily to residential ser vice subscribers.
Expert Mode sections and the Command Line Interface may also be of use to the support staffs of
broadband service providers and advanced residential ser vice subscribers. (See “Expert Mode” on
page 55” and “Command Line Interface” on page 123.”)
Most users will find that the basic Quickstart configuration is all that they ever need to use. This section may be all that you ever need to configure and use your Motorola Netopia
instructions cover installation in Router Mode .
“Important Safety Instructions” on page 8
“Wichtige Sicherheitshinweise” on page 9
“Set up your Gateway” on page 10
“Configure Your PC for Dynamic Addressing” on page 11
“Motorola Netopia® Gateway Quickstart” on page 14
®
Gateway. The following
What’s New in 7.8.4
LAN/WAN Turnaround is now suppor ted on all models. See “LAN/WAN” on page 63.
VDSL2 WIAD Voice support. See “VoIP” on page 81.
Configurable SIP forwarding path via CLI. See “VoIP settings (supported models)” on page 221.
VDSL2 Modem firmware Set IP Gateway command. See “Default IP Gateway Settings” on page 164.
7
Administrator’s Handbook
Important Safety Instructions
POWER SUPPLY INSTALLATION
Connect the power supply cord to the power jack on the Motorola Netopia
supply into an appropriate electrical outlet.
®
Gateway. Plug the power
☛
CAUTION:
Depending on the power supply provided with the product, either the direct plug-in power
supply blades, power supply cord plug or the appliance coupler serves as the mains power
disconnect. It is important that the direct plug-in power supply, socket-outlet or appliance
coupler be located so it is readily accessible.
(Sweden) Apparaten skall anslutas till jordat uttag när den ansluts till ett nätverk
(Norway) Apparatet må kun tilkoples jordet stikkontakt.
USB-powered models: For Use with Listed I.T.E. Only
TELECOMMUNICATION INSTALLATION
When using your telephone equipment, basic safety precautions should always be followed to reduce
the risk of fire, electric shock and injury to persons, including the following:
◆ Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink or laundry
tub, in a wet basement or near a swimming pool.
◆ Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a
remote risk of electrical shock from lightning.
◆ Do not use the telephone to report a gas leak in the vicinity of the leak.
◆ CAUTION: The external phone should be UL Listed and the connections should be made in accor-
dance with Article 800 of the NEC.
PRODUCT VENTILATION
The Motorola Netopia® Gateway is intended for use in a consumer's home. Ambient temperatures
around this product should not exceed 104°F (40°C). It should not be used in locations exposed to outside heat radiation or trapping of its own heat. The product should have at least one inch of clearance
on all sides except the bottom when properly installed and should not be placed inside tightly enclosed
spaces unless proper ventilation is provided.
SAVE THESE INSTRUCTIONS
8
Wichtige Sicherheitshinweise
NETZTEIL INSTALLIEREN
Verbinden Sie das Kabel vom Netzteil mit dem Power-Anschluss an dem Motorola Netopia® Gateway.
Stecken Sie dann das Netzteil in eine Netzsteckdose.
☛ Achtung:
Abhängig von dem mit dem Produkt gelieferten Netzteil, entweder die direkten Steckernetzgeräte, Stecker vom Netzkabel oder der Gerätekoppler dienen als Hauptspannungsunterbrechung. Es ist wichtig, dass das Steckernetzgerät, Steckdose oder Gerätekoppler
frei zugänglich sind.
(Sweden) Apparaten skall anslutas till jordat uttag när den ansluts till ett nätverk
(Norway) Apparatet må kun tilkoples jordet stikkontakt.
USB-powered models: For Use with Listed I.T.E. Only
INSTALLATION DER TELEKOMMUNIKATION
Wenn Ihre Telefonausrüstung ver wendet wird, sollten grundlegende Sicherheitsanweisungen immer
befolgt werden, um die Gefahr eines Feuers, eines elektrischen Schlages und die Verletzung von Personen, zu verringern. Beachten Sie diese weiteren Hinweise:
◆ Benutzen Sie dieses Produkt nicht in Wassernähe wie z.B. nahe einer Badewanne, Waschschüssel,
Küchenspüle, in einem nassen Keller oder an einem Swimmingpool.
◆ Vermeiden Sie das Telefonieren (gilt nicht für schnurlose Telefone) während eines Gewitters. Es
besteht die Gefahr eines elektrischen Schlages durch einen Blitz.
◆ Nicht das Telefon benutzen um eine Gasleckstelle zu Melden, wenn Sie sich in der Nähe der Lecks-
telle befinden.
Bewahren Sie diese Anweisungen auf
9
Administrator’s Handbook
Set up your Gateway
Refer to your User Manual for instructions on how to connect your Motorola Netopia® Gateway to your
power source, PC or local area network, and your Internet access point, whether it is a dedicated DSL
outlet or a DSL or cable modem. Different Motorola Netopia® Gateway models are supplied for any of
these connections. Be sure to enable Dynamic Addressing on your PC. See “Configure Your PC for
Dynamic Addressing”.
10
Configure Your PC for Dynamic Addressing
The following instructions assume that you want to use the automatic configuration and address sharing features of the Gateway to provide IP information to devices on your Local Area Network. To connect
additional computers that will use the Gateway’s address sharing feature repeat these steps for each
computer.
Microsoft Windows:
1. Navigate to the TCP/IP Properties Control Panel.
a. Some Windows versions
follow a path
like this:
b. Some Windows versions
follow a path
like this:
Start menu -> Settings -> Control
Panel -> Network (or Network and
Dial-up Connections -> Local Area
Connection -> Properties) -> TCP/IP
[your_network_card] or Internet Protocol [TCP/IP] -> Properties
Start menu -> Control Panel ->
Network and Internet Connections -> Network Connections ->
Local Area Connection -> Properties -> Internet Protocol [TCP/IP]
-> Properties
Then go to Step 2.
2. Select
3. Select
4. Remove any previously configured gateways, if applicable.
5. Click the OK button. Restart if prompted.
Obtain an IP address automatically
.
Obtain DNS server address automatically
, if available.
Proceed to the next section “Motorola Netopia® Gateway Quickstart” on page 14.
11
Administrator’s Handbook
c. Windows Vista is set to obtain an IP address automatically by default. You may not need to configure
it at all.
To check, open the Networking Control Panel and select Internet Protocol Version 4 (TCP/IPv4).
Click the Properties button.
The Internet Protocol Version 4 (TCP/IPv4) Properties window should appear as shown.
If not, select the radio buttons shown above, and click the OK button.
12
Macintosh MacOS 9.2 and higher or Mac OS X 10.1.5 or higher:
1. Access the TCP/IP or Network control panel.
a. MacOS follows a path
like this:
b. Mac OS X
follows a path
like this:
Apple Menu -> Control Panels -> TCP/IP Control Panel
Apple Menu ->
System Prefer-
->
ences
Network
Then go to Step 2.
2. Select
3. Select
4. Close and Save, if prompted.
Built-in Ethernet
Configure Using DHCP
Proceed to the next section “Motorola Netopia® Gateway Quickstart” on page 14.
13
Administrator’s Handbook
Motorola Netopia® Gateway Quickstart
1. Run a Web browser, such as Mozilla Firefox or Microsoft Internet Explorer.
Enter http://192.168.1.254 in the URL Address text box.
Press Return.
(If your ISP’s Configuration Worksheet tells you to use an IP address other than 192.168.1.254 to
log in, enter http://< ip-address>.)
2. The Motorola Netopia
®
Router displays the Language Preference page.
ChoIces in the Americas are: Choices in Europe are:
English English
Español Latinoamericano Français
Portugués do Brasil Deutsch
Italiano
3. Select your language from the pull-down menu and click Next.
The browser displays the Welcome page.
14
For security, you must create and enter an Administrative password for accessing the Motorola Netopia® Gateway.
• The administrative User name is admin.
• The initial Password can be whatever you choose, from one to 32 characters long.
This user name and password are separate from the user name and password you will use to
access the Internet. You may change them later. You will be challenged for this Admin username and
password any time that you attempt to access the Motorola Netopia® Gateway’s configuration
pages.
When you connect to your Gateway as an Administrator, you enter “admin” as the UserName and
the Password you just created.
4. Click OK.
☛ NOTE:
For 3397GP and 7000 Series models, skip the rest of this section.
Congratulations! Your configuration is complete.
You can go directly to “Basic Mode Features” on page 17.
PPPoE Quickstart
The browser displays the Internet Login page.
15
Administrator’s Handbook
5. Enter the User Name and Password supplied by your Internet Service Provider.
Click the Connect button.
You will be redirected to an Internet web page to register your new Modem.
Congratulations! Your installation is complete. You can now surf to your favorite Web sites by typing an
URL in your browser’s location box or by selecting one of your favorite Internet bookmarks.
Optional services that you may have contracted with your provider are also available.
If you have any questions or encounter problems with your Motorola Netopia® Gateway, refer to “Basic
Troubleshooting” on page 111, the context-sensitive help in your Gateway’s web pages, or contact your
service provider’s technical support helpdesk.
Answers to many frequently asked product-related questions are also available on-line at:
http://www.motorola.com/us/products.jsp
If you click the Back button on your web browser, the browser displays the Basic Home Page.
16
CHAPTER 2 Basic Mode Features
Using the Web-based user interface for the Motorola Netopia® Gateway you can configure, troubleshoot, and monitor the status of your Gateway.
◆ “The Home Page” on page 18
◆ “Links Bar” on page 20
◆ “Firewall” on page 21
◆ “Wireless Protected Setup” on page 24
◆ “Wireless” on page 26
◆ “Gaming” on page 43
◆ “Expert Mode” on page 48
◆ “Troubleshoot” on page 49
◆ “Help” on page 54
17
Administrator’s Handbook
The Home Page
Home Page for a PPPoE Connection
Home Page Information
The Home page displays information about the following categories:
◆ Connection Information
◆ (supported VoIP models only) Telephone Information
◆ Router Information
◆ Local Network
Language Selection Buttons
Language Selection Buttons are located at the top of every page. If you prefer the web UI to be displayed in a different language, you can click one of these buttons, and the pages will display in that language, until you choose a different button.
Supported languages in Europe are German, French, Italian, and English.
Supported languages in the Americas are Latin American Spanish, Brazilian Portuguese, and English.
More Buttons
◆ Restart Connection – For a PPPoE connection, clicking this button will bring down any PPPoE WAN
connection that is up and resend your current PPPoE login credentials and reestablish your Internet
18
connection.
For a DHCP connection, clicking this button will release and renew the DHCP lease from your ser vice
provider’s DHCP server, which assigns your local WAN IP address.
◆ Connect – Only displays if you are not connected. For a PPPoE connection, clicking this button will
allow you to attempt to login using a different User ID and Password.
◆ Disconnect – Only for a PPPoE connection, clicking this button will disconnect you from the Internet
until you choose to reestablish your connection manually.
Click the Help link in the left-hand column of links to display a page of explanatory information. Help is
available for every page in the Web interface. See “Help” on page 54.
19
Administrator’s Handbook
Links Bar
The links in the left-hand column of the Home page access a series of pages to allow you to monitor,
diagnose, and update your Gateway. The following sections give brief descriptions of these pages.
◆“The Home Page” on page 18
◆“Firewall” on page 21
◆“Wireless Protected Setup” on page 24
◆“Wireless” on page 26
◆“Gaming” on page 43
◆“Expert Mode” on page 48
◆“Troubleshoot” on page 49
◆“Help” on page 54
20
Firewall
When you click the Firewall link, the Firewall selection page appears.
In addition to the recommended Medium setting, for special circumstances, High and Low levels of
firewall protection are available. You can also turn all firewall protection Off.
Consider your security needs carefully before making any changes here.
If you select a different level of firewall protection, click the Save Changes button.
Firewall Background
The following table gives some tips for Firewall settings:
Application
Typical Internet usage
(browsing, e-mail)
Multi-player online
gaming
Going on vacation High Protects your connection while you’re away.
Finished online use for the
day
Chatting online or using
instant messaging
Select this
Level
Medium
Low Set up “Gaming” on page 43; once defined, services
will be active whenever firewall mode set to Low/Off.
Restore Medium when finished.
High This protects you instead of disconnecting your Gateway
connection.
Off Set up “Gaming” on page 43; once defined, services
will be active whenever Off is set.
Restore Medium when finished.
Other Considerations
21
Administrator’s Handbook
As a device on the Internet, a Motorola Netopia® Gateway requires an IP address in order to send or
receive traffic.
The IP traffic sent or received have an associated application port which is dependent on the nature of
the connection request. In the IP protocol standard the following session types are common applications:
◆ ICMP ◆ HTTP ◆ FTP
◆ SNMP ◆ telnet ◆ DHCP
By receiving a response to a scan from a por t or series of por ts (which is the expected behavior according to the IP standard), hackers can identify an existing device and gain a potential opening for access
to an internet-connected device.
To protect LAN users and their network from these types of attacks, the Motorola Netopia® Firewall
offers three levels of increasing protection.
The following tables indicate the state of ports associated with session types, both on the WAN side
and the LAN side of the Gateway.
This table shows how inbound traffic is treated. Inbound means the traffic is coming from the WAN into
the WAN side of the Gateway.
Gateway: WAN Side
Firewall Setting >> Off
Low/Medium*
High
Port Session Type --------------Port State-----------------------
20 ftp data Enabled Disabled Disabled
21 ftp control Enabled Disabled Disabled
23 telnet external Enabled Disabled Disabled
23 telnet Netopia server Enabled Disabled Disabled
80 http external Enabled Disabled Disabled
80 http Netopia server Enabled Disabled Disabled
67 DHCP client Enabled Enabled Disabled
68 DHCP server Not Applicable Not Applicable Not Applicable
161 snmp Enabled Disabled Disabled
ping (ICMP) Enabled Disabled Disabled
22
This table shows how outbound traffic is treated. Outbound means the traffic is coming from the LANside computers into the LAN side of the Gateway.
Gateway: LAN Side
Firewall Setting >> Off
Port Session Type --------------Port State-----------------------
20 ftp data Enabled Enabled Disabled
21 ftp control Enabled Enabled Disabled
23 telnet external Enabled Enabled Disabled
23 telnet Netopia server Enabled Enabled Enabled
80 http external Enabled Enabled Disabled
80 http Netopia server Enabled Enabled Enabled
67 DHCP client Not Applicable Not Applicable Not Applicable
68 DHCP server Enabled Enabled Enabled
161 snmp Enabled Enabled Enabled
ping (ICMP) Enabled Enabled WAN - Disabled
Low/Medium*
High
LAN -
Local Address
Only
☛ * NOTES:
• The Low setting allows traffic from IPMaps, pinholes, NAT Default cases; the Medium
setting does not allow such traffic.
• The Gateway’s WAN DHCP client port in Medium mode is enabled. This feature allows
end users to continue using DHCP-served IP addresses from their Service Providers, while
having no identifiable presence on the Internet.
23
Administrator’s Handbook
Wireless Protected Setup
When you click the Wireless Protected Setup link in the left-hand links bar, the Wireless Protected
Setup configuration page appears.
Wireless Protected Setup (WPS) is a not a new security protocol. It is simply an easier way to use
existing protocols to provide greater security for your wireless network connections.
By default, Privacy is set to Wireless Protected Access (WPA-PSK). WPS allows you to automatically generate a new strong WPA key for your Gateway and any client devices on your wireless network.
☛ Note:
Not all client wireless devices support WPS. Refer to their documentation.
This page offers two ways to enable WPS from the Setup Type pull-down menu:
◆ by PIN Entry:
Here, you enter the client's Personal Identification Number (PIN), just as you would for a bank’s ATM
card. Select the MAC address of the client device you want to enable, enter the client's PIN number
(see client WPS setup for details), and click the Submit button.
The Gateway generates a strong WPA key, and displays a completion message.
You must then follow the instructions that came with your WPS-enabled client device to complete the
configuration.
◆ or by using the Gateway’s WPS Push-button.
24
Make sure your wireless client is running and ready for WPS configuration. Click the Start button on
the webpage to begin the exchange, which may last up to two minutes, then continue the WPS pushbutton (PBC) installation on the client.
Do not power off your Router during the exchange.
The Router and the client will display a success message when the exchange has completed.
☛ Be sure to check for the success message on both the Router and the client.
25
Administrator’s Handbook
Wireless
(supported models)
When you click Wireless, the Wireless LAN Settings configuration page appears.
Enable Wireless
The wireless function is automatically enabled by default. If you uncheck the Enable Wireless checkbox, the Wireless Options are disabled, and the Gateway will not provide or broadcast its wireless LAN
services.
Wireless ID (SSID)
The Wireless ID is preset to a number unique to your unit. You can either leave it as is, or change it by
entering a freeform name of up to 32 characters, for example “Hercule’s Wireless LAN”. On client PCs’
software, this might also be called the Network Name. The Wireless ID is used to identify this particular
wireless LAN. Depending on their operating system or client wireless card, users must either:
◆ select from a list of available wireless LANs that appear in a scanned list on their client
◆ or enter this name on their clients in order to join this wireless LAN.
26
Enable Wireless Scheduler
If you check the Enable Wireless Scheduler checkbox, the screen expands to allow you to set times
of day when the wireless radio will turn off and on. This makes it possible to control your wireless LAN’s
hours of operation automatically.
Enable Wireless Protected Setup (WPS)
See “Wireless Protected Setup” on page 24.
Privacy
By default, Privacy is set to
Other privacy options, as well as other advanced wireless options are available. To access them, click
the Advanced Configuration Options button.
See “Privacy” on page 30 for more information.
WPA-PSK
with a Wireless Protected Access Pre-Shared key.
27
Administrator’s Handbook
Advanced Configuration Options (optional)
When you click the Advanced Configuration Options button, the Advanced wireless LAN settings screen appears. This screen varies its options depending on which form of wireless Privacy you
have selected.
Operating Mode
The pull-down menu allows you to select and lock the Gateway into the wireless transmission mode you
want. For compatibility with clients using 802.11b (up to 11 Mbps transmission) and 802.11g (up to
20+ Mbps), select Normal (802.11b + g). To limit your wireless LAN to one mode or the other, select
802.11b Only, or 802.11g Only.
☛ NOTE:
If you choose to limit the operating mode to 802.11b or 802.11g only, clients using the
mode you excluded will not be able to connect.
Default Channel
(1 through 11, for North America) on which the network will broadcast. This is a frequency range within
the 2.4Ghz band. Channel selection depends on government regulated radio frequencies that var y from
region to region. The widest range available is from 1 to 14. Europe, France, Spain and Japan dif fer.
Channel selection can have a significant impact on performance, depending on other wireless activity
28
close to this Router. Channel selection is not necessary at the client computers; the clients will scan
the available channels seeking access points using the same SSID as the client.
AutoChannel Setting
For 802.11G models, AutoChannel is a feature that allows the Motorola Netopia® Gateway to determine the best channel to broadcast automatically.
Three settings are available from the pull-down menu: Off-Use default, At Startup, and Continuous.
◆ Off-Use default: the Motorola Netopia® Gateway will use the configured default channel selected
from the previous pull-down menu.
◆ At Startup – the default setting – causes the Motorola Netopia® Gateway at star tup to briefly initial-
ize on the default channel, then perform a full two- to three-second scan, and switch to the best
channel it can find, remaining on that channel until the next reboot.
◆ Continuous performs the at-startup scan, and will continuously monitor the current channel for any
other Access Point beacons. If an Access Point beacon is detected on the same channel, the Motorola Netopia® Gateway will initiate a three- to four-minute scan of the channels, locate a better one,
and switch. Once it has switched, it will remain on this channel for at least 30 minutes before
switching again if another Access Point is detected.
Enable Closed System Mode
If enabled, Closed System Mode hides the wireless network from the scanning features of wireless client computers. Unless both the wireless clients and the Router share the same Wireless ID in Closed
System mode, the Router’s wireless LAN will not appear as an available network when scanned for by
wireless-enabled computers. Members of the Closed System WLAN must log onto the Router’s wireless
network with the identical SSID as that configured in the router.
Closed System mode is an ideal way to increase wireless security and to prevent casual detection by
unwanted neighbors, office users, or malicious users such as hackers.
If you do not enable Closed System Mode, it is more convenient, but potentially less secure, for clients
to access your WLAN by scanning available access points. You must decide based on your own network
requirements.
About Closed System Mode and Wireless Encryption
Enabling Closed System Mode on your wireless Router provides another level of security, since your
wireless LAN will no longer appear as an available access point to client PCs that are casually scanning
for one.
Your own wireless network clients, however, must log into the wireless LAN by using the exact SSID of
the Motorola Netopia
In addition, if you have enabled WEP or WPA encryption on the Motorola Netopia® Router, your network
clients must also have WEP or WPA encryption enabled, and must have the same WEP or WPA encr yp-
tion key as the Motorola Netopia® Router.
Once the Motorola Netopia® Gateway is located by a client computer, by setting the client to a matching
SSID, the client can connect immediately if WEP or WPA is not enabled. If WEP or WPA is enabled then
the client must also have WEP or WPA enabled and a matching WEP or WPA key.
®
Router.
29
Administrator’s Handbook
Wireless client cards from dif ferent manufacturers and dif ferent operating systems accomplish connecting to a wireless LAN and enabling WEP or WPA in a variety of ways. Consult the documentation for
your particular wireless card and/or operating system.
Block Wireless Bridging
Check the checkbox to block wireless clients from communicating with other wireless clients on the
LAN side of the Gateway.
Enable Wireless Scheduler
See “Enable Wireless Scheduler” on page 27.
Enable Wireless Protected Setup (WPS)
See “Wireless Protected Setup” on page 24.
Privacy
◆ WEP - Automatic: provides an easy way to generate WEP (Wired Equivalent Privacy) keys for
encryption of your wireless network traffic. See “WEP-Automatic” on page 35.
◆ WEP - Manual: WEP Security is a Privacy option that is based on encryption between the Router
and any PCs (“clients”) you have with wireless cards. If you are not using WPA-PSK Privacy, you can
use WEP encryption instead. For this encryption to work, both your Router and each client must
share the same Wireless ID, and both must be using the same encr yption keys. See “WEP-Manual”
on page 33.
◆ WPA-802.1x provides RADIUS ser ver authentication suppor t. See “
on page 30 below.
◆ WPA-PSK provides Wireless Protected Access, the most secure option for your wireless network.
WPA-PSK” on page 32. This mechanism provides the best data protection and access control.
See “
Be sure that your Wi-Fi client adapter supports this option. Not all Wi-Fi clients support WPA-PSK.
◆ OFF - No Privacy: This mode disables privacy on your network, allowing any wireless users to con-
nect to your wireless LAN. Use this option if you are using alternative security measures such as
VPN tunnels, or if your network is for public use.
RADIUS Server authentication
RADIUS servers allow external authentication of users by means of a remote authentication database.
The remote authentication database is maintained by a Remote Authentication Dial-In User Service
RADIUS Server authentication”
30
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