Motorola 2500 Quick reference guide

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Special Keys

I Press to see more information on the current

operation.

M Press to access the Options menu.
O Press to accept call, setting, option,...
E Press to access the Messages menu.
Q Press to access the Phone Book menu.
C Press to reject call, setting, option,...
S Press to turn phone on and off.
F Reserved for use with a future feature.
N Press to switch privacy mute on and off during a

call.

Making a Call

Enter CO.

Receiving a Call

Press O or lift the handset from the hang up cup.

Ending a Call

Press O or C, or replace the handset in the hang up cup.

Making an Emergency Call

Enter 112O. The call will be directed to a central
emergency operator.

Calling the Last Number Dialled

1 Press the O key. The last number dialled will be shown

in the display.

2 Press O to call the number.

One Touch Dialling

Press and hold the appropriate digit key 1 to 9.

Dialling Phone Book Numbers

Press Q GOO

Storing Numbers in the Phone Book

1 Press and hold Q to access the Phone Book.
2 Press Q to choose whether to store the number in the

phone memory or the SIM card memory. Press O.

3 Enter CO (remember to include the full area

code).

4 Enter the name followed by O and then the location

number followed by O.

5 The phone will confirm the location of the stored

number, for example: Stored 123.

Quick Reference

EnglishQuick Reference

Phone Book Menu

Q

M

○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○○

Options Menu

Find Entry
By Name

Find Entry
By Location

Show My
Phone Number

Enter My
Phone Number

Add Entry

Check Capacity

Prevent Access

Menus

E

Call Voicemail

Received
Messages

Cell Broadcast

Message
Settings

Enter Name

Enter Location

XXXXXXXXXXXXXX

Edit Number Edit Name

Add To Phone Memory
Add To SIM Card Memory

Check Phone Capacity
Check SIM Capacity

To Phone Memory
To SIM Card Memory
To Phone & SIM Memory
No Memory Restrictions

Messages Menu

Calling

7 Messages
4New

On
Off

Message
Alert Tone

Voicemail Number

Call Number
Modify Name Or Number
Erase Name And Number

Call Number
Modify Name Or Number
Erase Name And Number

Automatic

First
New Message

Next
New Message

Last
New Message

First
Old Message

Last
Old Message

On
Off

Enter Voicemail Number

Call Related
Features

Phone Setup

Network
Selection

Call Meters

Accessory
Setup

Go to Next Message
Delete Message

.
.
.

Return Call

*

Last Ten Calls
Restrict My Phone Number
Call Diverting
Call Waiting

Call Barring
Call Restrictions

Adjust Ring Volume
Incoming Call Alert
Phone Lock
Require SIM Card PIN
New Security Code
Extended Menus

Language Selection
Change Greeting
Battery Saving Mode

Select Keypad Tones

Phone Status

Available Networks

Network Search

Preferred Networks
Find New Network

Show Last Call
Resettable Call Meters
Set Audible Call Timers
Show Meter During Calls

Set Meter Format
Set Call Cost Rates
Lifetime Meter

Mute Car Radio
Automatic Answer
Automatic Handsfree
Safety Timer
Auxiliary Alert

Menu Navigation

.
.
.

M

O
C

Items shown in are available only
when are enabled.Extended Menus

*

The section is not available

Accessory Setup

in transportable mode.

italics

English Quick Reference

Introduction

Congratulations on your purchase of a cellular telephone from Motorola, the world
leader in cellular technology.

All Motorola cellular telephones are manufactured to exacting specifications and world­class quality standards, and are designed to withstand the harshest environmental
conditions. Our commitment to Total Customer Satisfaction and over sixty five years of
experience in personal communications mean you can depend upon the quality of this
Motorola product.

This cellular telephone incorporates
removes the complexity of cellular communications by guiding you through the features
and presenting you with simple choices every step of the way.
you to personalise the way you use your phone - for example, different ringer tones, a
phone book and network selection preferences - all presented with clarity and simplicity.
In this manual, each of the
indicate that it is customisable to meet your requirements.

This cellular telephone has been designed for use with the worldwide GSM (Global
System for Mobile communications) network. By using digital communications methods,
your phone provides a number of advantages over traditional cellular systems:

• Superior speech quality is attained without the usual background noises and

interference.

• Network encryption of the signal is supported. Conversations cannot be

eavesdropped using scanning equipment when the signal is encrypted.

• You are not restricted to use within one country.

Your subscriber number is not contained within the phone as with other systems.
Instead, a 'Smart Card' known as a SIM (Subscriber Identity Module) is supplied by your
Cellular Service Provider. All call billing is made to the subscriber number on the card
whether it is used in this or any other GSM unit.

ABefore you use your phone in transportable mode, please ensure that you charge the

battery for at least 14 hours.

Personality™ features is identified with an O symbol to

Personality™. Unique to Motorola, Personality™

Personality™ also allows

EnglishIntroduction 1

English 2 Introduction

Contents

Understanding this Manual

Explains how to use this manual................................................................................................................................ 4

Safety

Important information for the efficient and safe operation of your phone........................................................ 5

Using Your Phone

Introduces your phone and explains how to make a call........................................................................................ 9

Menu Navigation

Explains how to access and use the phone’s menus .............................................................................................. 19

Using The Phone Book Menu

Provides an explanation of the Phone Book Menu and how to use it................................................................. 21

Using The Messages Menu

Provides an explanation of the Messages Menu and how to use it .................................................................... 27

Using The Options Menu

Provides an explanation of the Options Menu and how to use it ....................................................................... 31

Using the Transportable

How to make full use of your phone in transportable mode ............................................................................... 53

Accessories

Details the accessories available for use with your phone .................................................................................. 57

Q

E

M

Index

A comprehensive index..............................................................................................................................................61

The Manufacturer reserves the right to make changes in technical and product specifications without prior notice.

EnglishContents 3

Understanding this Manual

The Phone Operation and Menu System

Your phone has been designed to be used in as simple and
consistent a manner as possible. We have made the next,
most obvious, action selectable by pressing the O key.

Many of your phone options are accessed by a simple, three
key, menu system. A full description of the menus and how to
move around them is covered in the later section Menu
Navigation. When the manual describes the use of each menu
item, it will be assumed that you are familiar with the menu
system.

The Keys

The key press features of your phone are represented in this
manual using symbols, so that you may locate and use the
required sequence quickly. A sequence of key presses may be
shown as follows:

MOC

This means that you should press the M key followed by the

key and then the C key, in sequence, not simultaneously.

O

Multiple Key Presses

Symbols, such as the following, will appear in this manual.
They are not keys on the phone, but they represent multiple
key presses. For example:

C - enter the required telephone number.
A - enter your Personal Identification Number.
B - enter your unlock code.
G - enter the location number.

The Display

The LCD display of your phone is also represented graphically
within this manual, either as a full screen display such as this:

or as a line of text or symbols such as this:

Enter PIN, q, m

Other Symbols

You will find the following symbols used throughout this
manual:

A A Note contains additional information which is

relevant to the feature/item.

! A Caution contains important additional information

which is relevant to the efficient and/or safe usage of
your phone.

O This symbol indicates that the feature is a

Personality™ feature that can be customised to meet

your requirements.

L This symbol indicates a quick access key sequence for

the feature.

English 4 Contents

Safety

IMPORTANT

READ THIS INFORMATION BEFORE USING

YOUR TRANSPORTABLE CELLULAR

TELEPHONE

The cellular telephone is one of the most exciting and innovative electronic
products ever developed. With it you can stay in contact with your office,
your home, emergency services, and others.

General

For the safe and efficient operation of your phone,
observe these guidelines.

Your transportable cellular telephone is a radio transmitter and receiver.
When the phone is ON, it sends out and receives radio frequency (RF)
energy. The phone operates in the GSM frequency range of 890MHz to
960MHz (or DCS 1800 frequency range of 1710MHz and 1880MHz) and
employs commonly used Time Division Multiple Access (TDMA) digital
modulation techniques. When you use your phone, the cellular system
handling your call controls the power level at which your phone transmits.
The pulsed power level can range from 0.02 of a watt to 8 watts.

Exposure to Radio Frequency Energy

Research on health effects from RF energy has focused for many years on
FM radio technology. That research and studies regarding newer radio
technologies, such as TDMA, have found no
adverse health effects result from the use of a portable cellular telephone.

In 1991 the Institute of Electrical and Electronic Engineers (IEEE), and in
1992 the American National Standards Institute (ANSI) adopted the 1982
ANSI standard for safety levels with respect to human exposure to RF
energy.

credible scientific evidence that

Over 120 scientists, engineers, and physicians from universities, government
health agencies, and industry, after reviewing the available body of
research, developed this updated standard. In March, 1993 the Federal
Communications Commission (FCC) of N. America proposed the adoption
of this updated standard. To operate within this updated ANSI standard, use
your phone as described under "Efficient Phone Operation".

Efficient Phone Operation

Do not operate your transportable cellular telephone when holding the
antenna, or when any person is within 10 centimetres (4 inches) of the
antenna.

Of course, if you want to limit RF exposure even further than the updated
ANSI standard, you may chose to control the duration of your calls or
maintain a distance from the antenna of more than 10 centimetres (4
inches).

For best call quality, keep the antenna free from obstructions and point it
straight up.

Antenna Care and Replacement

Do not use the phone with a damaged antenna. If a damaged antenna
comes into contact with the skin, a minor burn may result. Replace a
damaged antenna immediately. Consult your manual to see if you may
change the antenna yourself. If so, use only a manufacturer-approved
antenna. Otherwise, have your antenna repaired by a qualified technician.

Use only the supplied or approved antenna. Unauthorised antennas,
modifications or attachments could damage the phone and may contravene
local RF emission regulations or type approval.

EnglishSafety 5

Driving

Check the laws and regulations on the use of cellular telephones in the
areas where you drive. Always obey them. Also, when using your phone
while driving, please:

• give full attention to driving,

• use hands-free operation, if available, and

• pull off the road and park before making or answering a call if driving

conditions so require.

Electronic Devices

Most electronic equipment, for example in hospitals and motor vehicles is
shielded from RF energy. However, RF energy may effect some
malfunctioning or improperly shielded electronic equipment.

Vehicle Electronic Equipment

Check with your vehicle manufacturer's representative to determine if any
on board electronic equipment is adequately shielded from RF energy.

Medical Electronic Equipment

Consult the manufacturer of any personal medical devices (such as
pacemakers, hearing aids, etc.) to determine if they are adequately shielded
from external RF energy.

Turn your phone OFF in health care facilities when any regulations posted in
the area instruct you to do so. Hospitals or health care facilities may be
using RF monitoring equipment.

Aircraft

Turn your phone OFF before boarding any aircraft.

• Use it on the ground only with crew permission.

• Do not use in the air.

To prevent possible interference with aircraft systems, Federal Aviation
Administration (FAA) regulations require you to have permission from a
crew member to use your phone while the plane is on the ground. To
prevent interference with cellular systems, local RF regulations prohibit
using your phone whilst airborne.

Children

Do not allow children to play with your phone. It is not a toy. Children could
hurt themselves or others (by poking themselves or others in the eye with
the antenna, for example). Children could damage the phone, or make calls
that increase your telephone bills.

Blasting Areas

To avoid interfering with blasting operations, turn your unit OFF when in a
"blasting area" or in areas posted: "turn off two-way radio". Construction
crews often use remote control RF devices to set off explosives.

English 6 Safety

Potentially Explosive Atmospheres

Turn your phone OFF when in any area with a potentially explosive
atmosphere. It is rare, but your phone or its accessories could generate
sparks. Sparks in such areas could cause an explosion or fire resulting in
bodily injury or even death.

Areas with a potentially explosive atmosphere are often, but not always,
clearly marked. They include fuelling areas such as petrol stations; below
decks on boats; fuel or chemical transfer or storage facilities; and areas
where the air contains chemicals or particles, such as grain, dust, or metal
powders.

Do not transport or store flammable gas, liquid, or explosives, in the
compartment of your vehicle which contains your phone or accessories.

Before using your phone in a vehicle powered by liquefied petroleum gas
(such as propane or butane) ensure that the vehicle complies with the
relevant fire and safety regulations of the country in which the vehicle is to
be used.

This Cellular Telephone complies with all
applicable RF safety standards.

This cellular telephone meets the standards and recommendations for the
protection of public exposure to RF electromagnetic energy established by
governmental bodies and other qualified organisations, such as the
following:

• Verband Deutscher Elektroingenieure (VDE) DIN-0848

• Directives of the European Community, Directorate General V in

Matters of Radio Frequency Electromagnetic Energy

• National Radiological Protection Board of the United Kingdom.

GS-11, 1988.

• American National Standards Institute (ANSI)/IEEE. C95. 1-1992

• National Council on Radiation Protection and Measurements

(NCRP). Report 86

• Department of Health and WelfareCanada, Safety Code 6.

EnglishSafety 7

English 8 Safety

Introducing Your Phone

Special Keys

I Press to see more information on the current operation.
M Press to access the Options menu.
O Press to accept call, setting, option,...
E Press to access the Messages menu.
Q Press to access the Phone Book menu.
C Press to reject call, setting, option,...
S Press to turn phone on and off.
F Reserved for use with a future feature.
N Press to switch privacy mute on and off during a call.

The Other Keys

0 .. 9 The digit keys, used to enter phone numbers, security codes and other numeric

<# Press to move backward and forward through entries.

Volume Buttons

The buttons on the left hand side of your phone adjust the earpiece and keypad tone volume
levels. Volume is increased with the upper button and decreased with the lower button.

Adjusting the Earpiece Volume

Press the volume buttons during a call.

Adjusting the Keypad Tone Volume

Press the volume buttons when not in a call.

Using Your Phone

items.

EnglishUsing Your Phone 9

The Display

The Liquid Crystal Display (LCD)
on your phone can display two
rows of twelve alphanumeric
characters as well as useful
information symbols.

The various elements of the display are as follows:

ABC123 Characters are used to display messages and

telephone numbers.

q

rx

k

l

Battery Charge Level (Transportable only).
When the battery is fully charged this symbol will
be on. As the battery charge is used, the symbol
will begin to flash slowly. The flash will become
rapid when the battery is nearly depleted.
Replace or recharge the battery at this point.

Signal Strength. The more segments displayed
in the bar graph, the better the signal strength.

In Use. Displayed when a call is in progress.
Roam. This symbol will be on, or flashing, when

you are registered on a system other than your
home system.

On, for preferred networks.
Flashing, for non-preferred networks.

m

n

o

p

Low Temperature Use

The liquid crystal display screen used in your phone will behave
differently at extremely low temperatures. You may notice that
the display responds slowly to key presses, this is to be
expected and does not affect the phone operation in any way.

No Service. This symbol will be on when you are
out of cellular system coverage, you will not be
able to make or receive calls.

The symbol will flash, when you are in an area
with coverage but are not registered on the
system. You will be able to make emergency calls
using the special GSM emergency number, 112,
but cannot make or receive ordinary calls.

Home Service. This is reserved for use with a
future feature.

Short Message Service. When the phone has
received a message this symbol will be on. The
symbol will flash when your message storage
area is full.

Voicemail. This is reserved for use with a future
feature.

English 10 Using Your Phone

Using Your SIM Card

SIM Card Insertion

The SIM card can be inserted into the phone at any time,
before or after the phone is switched on.

Insert the SIM card into the transceiver or remote card reader
as shown. Line up the triangle mark on the SIM card with the
triangle mark on the device being used and then push in the
SIM card as far as it will go.

If the SIM card is inserted the wrong way round, or damaged,
the Check Card message may be displayed. Remove the
SIM card, check that it is the right way round and then
re-insert it.

If either of the Bad Card See Supplier or

Blocked See Supplier messages are displayed, then

you will need to contact your Cellular Service Provider.

Remote Card Reader

When SIM cards are loaded into both the transceiver and
remote card reader, your phone will only recognise the SIM
card in the remote card reader (the one in the transceiver will
be ignored). If you later remove either SIM card, the other will
take over control of the phone.

Transceiver Remote Card Reader

EnglishUsing Your Phone 11

Switching the Phone On and Off

To switch the phone on or off press the S key.
If you are switching the phone on and there is no SIM card

inserted, you will be asked to insert one. Once inserted, the
phone will check that the SIM card is valid.

Two security codes may be requested at this point:

• the SIM card PIN code

• the phone unlock code.

Entering Your SIM Card PIN Code

To enter the PIN code, press AO.
As you type in each digit of the PIN code a * character will be

displayed.
If you have made a mistake, pressing and releasing the C key

will remove the last digit. Holding the C key down will
remove the entire entry.

When the PIN code is complete press the O key.
If the PIN code entered is incorrect, the warning message

Wrong PIN will be displayed, followed by Enter PIN.

!If the PIN number is entered incorrectly three times in a

row, your phone will automatically lock-up and the
Blocked message will be displayed.

The code can be changed, see 'Change SIM PIN Code' in the
Options Menu section for more details.

Unblocking Your SIM Card

To unblock your SIM card, enter the following key sequence:

* * 0 5 * E O F O
F O

The 8 digit unblocking code will have been provided with your
SIM card by your Cellular Service Provider.

The new PIN code must contain four to eight digits.

! If this operation is performed incorrectly 10 times in a row,

your SIM card will become permanently blocked.

O Entering Your Unlock Code

If your phone displays the message Enter Phone Unlock

Code you must enter your unlocking code by pressing

BO.
The unlock code is a four digit number which is set at

manufacture to 1234. The code can be changed, see 'Change
Unlock Code' in the Options Menu section for more details.

English 12 Using Your Phone

Phone Calls

To make or receive a phone call, your phone must be switched
on, unlocked and have the antenna pointing up (transportable
mode).

If the m symbol is showing, your phone has been unable to
find a cellular service. It will not be possible to make or receive
a phone call unless you move to an area where there is a GSM
service. When a service has been found, a series of rising bars,
x, will show the signal strength.

There a number of different ways to make a phone call:

• Using the digit keys.

• Using automatic redial.

• Redialling the last number called.

• One touch dialling a Phone Book entry*.

• Dialling a Phone Book entry*.

• Calling an embedded number in a message.

A*Your phone contains a 'phone book' that can be used to

store names and telephone numbers.

Making a Phone Call

The simplest method of making a phone call is to enter the
number using the digit keys then press O.

AIf you make a mistake, press and release the C key to

remove the last digit. Holding the C key down will
remove the entire number.

Your phone will then attempt to make the phone call. The
display will show Calling to show the call attempt is being
made. If the call is not answered, pressing O or replacing the
handset at this point will end the attempt.

When the phone call is answered, the display will change to

Connected for a few seconds, followed by End Call?.

To end your call press O or C , or replace the handset in
the hang up cup.

If service is temporarily interrupted during a phone call, the
message Reconnecting may appear. Your phone will
automatically try to reconnect the call if possible.

Automatic Redial

If your call attempt does not succeed, the message Redial?
will be displayed for five seconds. Pressing O at this point will
automatically redial the phone number.

When the call is answered, you will hear a short ring tone.
The maximum number of redial attempts is set by your

Cellular Service Provider. If the phone call cannot be connected
within this maximum, the message Redial Failed will be
shown.

EnglishUsing Your Phone 13

Redialling the Last Number Called

To call the last number dialled, press the O key when in
standby mode. The last number dialled will be shown in the
display, press O to call the number.

O One Touch Dialling Phone Book Numbers

To quickly retrieve and dial a number stored in Phone Book
locations 1 to 9, press and hold the appropriate digit key. For
example, pressing and holding 2 will dial the phone number
stored in location 2 of your Phone Book.

AYou do not need to press O to call the number.

O Dialling Phone Book Numbers

To quickly retrieve a number from your Phone Book:
Press QG. For example Q23 will retrieve the

phone number stored in location 23 of your Phone Book.
Press OO to call the number.

Calling an Embedded Number in a Message

Details on how to call a number embedded in a message are
given in Using the Messages Menu.

International Phone Calls

To make an international phone call press and hold the 0
key. After a couple of seconds the international dialling prefix

+ will appear in the display, this allows you to call from any

country without knowing the local international access code.
Now enter the country code, followed by the phone number.

The country code follows the conventional format, 49 for
Germany, 44 for the UK, 46 for Sweden, etc.

Just like a conventional international call, remove the leading
'0' of the area code when you dial.

Inserting Pauses Into Phone Numbers

To obtain a three second 'pause' character in a phone number,
press and hold the * key for a couple of seconds, the pause
symbol Ü will appear.

The pause character produces a three second delay whenever
it is used. However, the first pause character in a phone
number is a special case, it will not begin its delay until the call
is answered.

English 14 Using Your Phone

Pause - A Working Example.

If, for example, you have a tone-based voicemail system on
555-6911, with a mailbox number 1066# and password
2001#. Then you may dial the following number

5556911Ü1066Ü2001O.

The first part of the number would be used to call the
voicemail system.

When the call is answered the first pause will produce a delay
of three seconds before the tones for 1066 are sent to select
the mailbox.

There will be a second pause of three seconds before the
tones for 2001 are sent as the password.

GSM Emergency Calls

The worldwide GSM network provides a standard number,
112, to dial in cases of emergency.

Provided that your phone has found a network, you will be
able to make an emergency call. The call can be made with or
without a SIM card inserted and regardless of any security
codes.

The emergency call will be directed to a central emergency
operator.

To dial the GSM emergency number, press 112O.
While the emergency call is being made and connected, the

display will show Emergency.

Receiving a Phone Call

When your phone receives a call, it will ring and the display
will show the Call message (if the caller's phone supports
the Caller Line Identification option, their number will be
displayed instead).

Press O or lift the handset from the hang up cup to answer
the call.

If you do not wish to answer a call you can either:

Press and release the C key. If you have enabled the
'Detailed Diverting - If Busy' option in the Options Menu,
the caller will be diverted to the forwarding number,
otherwise the caller will hear the busy tone.

or

Press and hold the C key. This will reject the incoming
call. No call divert option will be offered.

If your phone rings and you do not answer it, the message

Unanswered Call will be displayed to show you that a call

attempt was received.

Ending a Phone Call

To end a phone call, press O or C, or replace the handset in
the hang up cup.

EnglishUsing Your Phone 15

Handsfree Calls

Making a Handsfree Phone Call

Leave the handset in the hang up cup. Enter the number using
the digit keys, press O, and talk into the microphone. End
the call by pressing O or C.

Receiving a Phone Call Handsfree

Leave the handset in the hang up cup. Answer the phone by
pressing O and talk into the microphone. End the call by
pressing O or C.

Switching from Handsfree to Handset

Lift the handset from the hang up cup.

Switching from Handset to Handsfree

Press N and replace the handset in the hang up cup.

O Storing Numbers in the Phone Book

You can store up to 255 names and telephone numbers in
your Phone Book. Full details on how to use the Phone Book
are given in the Using the Phone Book section, however, the
following steps provide a brief overview of how to store a
number in the Phone Book.

1 Press and hold Q to access the Phone Book.
2 Press Q to choose whether to store the number in the

phone memory or the SIM card memory. (If you store the
number on your SIM card then it is accessible if you use
your SIM card in another phone.) Press O.

3 When prompted, enter the number you wish to store

(remember to include the full area code) followed by O.

4 When prompted, enter the name followed by O and then

the location number followed by O.

5 The phone will confirm the location of the stored number,

for example: Stored 123.

English 16 Using Your Phone

DTMF Tone Dialling

The tones produced by your phone when you press the keys
are known as Dual Tone Multi Frequency tones, or DTMF tones
for short.

Some possible uses of the DTMF tones are to:

• Get messages from answering machines.

• Signal pagers.

• Control tone operated voice/mail systems.

Your phone will produce DTMF tones when you press the
following keys:

0, 1,... ..., 8, 9, * or #

When you press these keys during a phone call, the DTMF
tones will be produced and the display will show the keys
pressed.

In addition to showing the keys pressed, the display will also
show Call?. This message will be removed, three seconds
after the last key press.

If you press O at this point, your phone will place the current
call on hold and attempt to call the number entered.

EnglishUsing Your Phone 17

O Phone Services

Your phone offers a number of services that enable you to
make more efficient use of the GSM network and your time.

The following services are provided:

• Call Holding and Call Waiting - allows you to place a

current phone call on hold and either accept an incoming
call or start a second call.

• Call Diversion - allows you to divert incoming calls to

another phone number.

• Short Message Services - allows you to receive text

messages.

• Call Metering - provides you with individual and total call

times or costs.

• Network Selection - allows you to travel and be able to

select different cellular networks so that you always have
the best coverage.

These services are covered in detail later in this manual.

English 18 Using Your Phone