Motion Healthcare eFlexx User Manual
PRODUCT CODE:
EF001
User Manual
CONTENTS
1. INTRODUCTION 2
2. IMPORTANT PRECAUTIONS 3
2.1 BEFORE DRIVING SCOOTER
2.2 CAUTIONS WHEN DRIVING
2.3 CAUTIONS WHEN FOLDING/UNFOLDING SCOOTER
2.4 CAUTIONS WHEN DRIVING ON INCLINE7
2.5 CAUTIONS WHEN CLIMBING
2.6 ELECTROMAGNETIC INTERFERENCE AND WARNINGS
2.7 SAFETY WARNING AND INSTRUCTION LABELS
3. IDENTIFICATION OF PARTS 12
4. INTRODUCTION & OPERATION OF SCOOTER 13
4.1 IDENTIFICATION & OPERATION OF CONTROL PANEL
4.2 OPERATION OF MAIN SWITCH
4.3 OPERATION OF THROTTLE:
4.4 OPERATION OF FREE-WHEELING
4.5 TILLER HEIGHT ADJUSTMENT
4.6 SEAT ADJUSTMENT / DISMANTLE
5. FOLDING / UNFOLDING YOUR SCOOTER 20
6. BATTERY GAUGE & CHARGING THE BATTERIES 23
6.1 DISASSEMBLING BATTERY BOX
6.2 CAUTIONS FOR BATTERY & CHARGER
6.3 BATTERY GAUGE
6.4 OPERATING THE CHARGER
7. CARE AND MAINTENANCE 29
7.1 INSPECTION CHECKS
7.2 CLEANING AND MAINTENANCE
8. TROUBLE SHOOTING 32
9. OTHER INFORMATION 34
9.1 OPTIONS
10. TECHNICAL SPECIFICATIONS 35
11. WARRANTY 36
1 2
1. INTRODUCTION
Thank you and congratulations on purchasing your new Motion Healthcare eFlexx
mobility scooter.
It is designed to provide the transportation ability indoors and outdoors for person whose
ability to walk is impaired, but who are still in terms of their eyesight and physically and
mentally able to operate an electric scooter.
We pride ourselves on providing safe and comfortable products. Our goal is to ensure your
complete satisfaction. We sincerely hope you enjoy your eFlexx mobility scooter.
Please read and observe all warnings and instructions provided in owner’s manual before your
operate the various functions of this scooter. Also, please retain this booklet for future reference.
If you have any question, please contact:
Motion Healthcare
Hubert Road
Brentwood
Essex, CM14 4JE
0800 111 4774
2. IMPORTANT PRECAUTIONS
2.1 BEFORE DRIVING SCOOTER
• Before take the rst trip with mobility scooter, you should familiarize yourself well with
the operation of mobility scooter and with the operation elements. Please take your time
to read this introduction booklet.
• Before driving, please evaluate the personal condition, and fully understand the
operation of mobility scooter.
• Before charging the scooter, please release the Circuit Breaker on battery box rst to
activate the system (see section 3)
• Scooter is shipped with 30% of battery charge only, batteries should be fully charged before
your journey for maximum performance and longevity (see section 6).
• Scooter is equipped with certain type of battery (lithium or optional lead-acid), if you
want to change it, please contact dealer to reset the battery system such as charging port
and controller setting. Only one type of batteries can be used on scooter, do not mix the
batteries and charge, or it may result dangers
• The maximum load of the scooter is 115KG. Do not exceed the maximum permissible load.
Exceeding the max weight rating may result in injury to yourself.
• The mobility device is only designed for use by a single occupant whose maximum
weight does not exceed the maximum permissible load of the device. Never use the
mobility device to transport more than one person (including children).
• You should not assemble, maintain, and operate the mobility scooter before you read this
instruction booklet.
• Do not attempt to modify or dismantle the battery box or carry out any maintenance
work that is not described in this user manual.
• Do not change, modify, remove any parts (seat, shroud) from products especially safety
protected parts such as anti-tippers.
• Completely deate the tyres (air tyres) before dismantling the rim or attempting.
• Materials and assemblies of scooter are ame resistant.
• Always keep battery box installed on scooter to avoid short-circuit, do not attempt to
remove battery box at all possible.
• Always keep the tiller screw knob fasten at whole time except when adjusting the tiller
height.
• Do not sit or stay on scooter when scooter is on moving transport vehicles to avoid
dangers
• Turn the power (key) o before getting on or o. (see section 4-2)
• Do not drive your scooter if you are under the inuence of alcohol or medication that
may aect your ability.
• Do not turn o the power while driving. Doing so will bring the scooter to an abrupt stop
and danger.
• Please observe all relevant rules and regulations pertaining to pedestrians and road
users at all times when you are driving the scooter.
3 4
2. IMPORTANT PRECAUTIONS
• Mobility device may only be used on the traic routes for which it is approved in
accordance with the relevant national legislation.
• Always be aware of pedestrians and situations which might require extra care when using
your scooter on public walk ways and footpaths.
• Avoid driving scooter in dark or in conditions of bad weather and visibility for safety
• Do not drive at night or in rain, snow, fog or strong winds’
• Do not turn the power on before you get in and sit securely on the seat.
Be certain that the power is turned o when get in, get out. This will
eliminate the possibility of accidentally activating the wigwag controls
and causing injury.
• Keep your weight toward the middle of the deck. Putting most or all of your
weight on the edge of the deck may cause an unstable condition.
• Do not use hose pipe or splash water directly onto the scooter or store the
scooter in a humid condition such as rain or show as this may cause damage
to electronics.
• Do not remove safety protected parts such as anti-tipper from scooter.
• Do not use the unauthorized parts such as battery or charger on the scooter.
• Use the accessories supplied from original dealer only.
• Do not exceed the maximum permissible load of scooter or it may cause
unbalance.
• Please stop operating the scooter and contact your dealer if you nd the sign
of scooter malfunction.
• Please pay more attention when driving the scooter, the emergency stop may
encounter (ex. out of power, EMI interference)
• Keep the RF sensor key (Remote) carefully. Please contact dealer if
the key is lost.
Practice Tips
• If you are new to driving a scooter, it is a good idea to practice in a clear,
safe space on an at level surface. (I.e. Park, Playground).
• Basic functions to practice: Wig wag accelerate /Wig wag release /Stop /
Reverse /Turn /Ramp proceeding.
• Set the speed control to its lowest speed, slightly increase the speed
when you are getting familiar with the scooter.
2. IMPORTANT PRECAUTIONS
• Practice operating your scooter in the presence of an attendant.
Remember that only with practice will you become a competent driver.
• Practice these basic functions until you feel that you have control of your
scooter.
Accessories Contents for Your Scooter :
• Auto-folding version : control remote x 1 / RF sensor x 1
• Manual-folding version : key x 1 / spare key x 1
2.2 CAUTIONS WHEN DRIVING
• Please do the daily check before your journey always. (See section 7-1)
• Do not stretch your body out on the scooter.
• Do not use the mobile phone and wireless mobile devices while driving.
• Do not use the batteries of mobility scooter to charge any other electric devices, except
the accessories from original manufacturer.
• Do not drive on a slope which is over the limit. (See section 2-4)
• Please bypass, do not drive to across the obstacle over the limit (See section 2-5 )
• Do not attempt to drive the scooter under below hazardous road condition. If necessary,
please drive it in the presence of an attendant:
• Dark, bad weather such as in rain, snow, mist, storm, and poor visibility.
• Narrow paths, level crossing, and uneven terrain.
• Wet grass, sand, gravel, or any other potentially hazardous condition.
• Please stop operating the scooter if the batteries have drained, continuous operation may
damage the scooter.
• Do not drive when the seat lock is positioned in folding point (red). Scooter can be
operated only when the seat lock is in the xation point (green). (see section 4-6)
• When turning, reduce your speed and maintain a stable center of gravity. This greatly
reduces the possibility of a tip or fall.
• Do not bounce or jam on the footplate.
• Please always set the speed control to its lowest speed when you start to drive, and
observe all relevant rules and regulations pertaining to pedestrians and road users at all
times.
5 6
2. IMPORTANT PRECAUTIONS
• Reduce speed when descending to prevent any danger. Increase speed
when ascending (see section 4-1)
• Do not turn o the power while driving.
• Do not operate on staircases or escalators.
• Do not attempt to climb curbs greater than limitation show on Technical
Specication.
• Do not make S turns or sharp turns while driving. This may cause the
scooter to tip.
• Never place the scooter in freewheel mode (Neutral) when on any sort of
an incline or decline to avoid roll-away. .
• When the scooter is parked, the lever for engaging and disengaging the
motors must be locked rmly into the “DRIVE” position. (see section 4-4)
• Do not conduct any adjustment such as tiller / light setting / control
panel setting while driving.
• Do not pull the seat springs while driving to avoid dangers. (see section 4-6)
2.3 CAUTIONS WHEN FOLDING/UNFOLDING SCOOTER
• When folding or unfolding, you must place the scooter on a at ground to avoid
tip-over, roll-away, or dangers. Never operating the folding/unfolding process on a
slope
• Please read through the section 5 for folding / unfolding operation before you
operate the scooter.
• Turn o the power before you fold / unfold the scooter. (see section 4-2)
• Folding/unfolding actions will stop if any malfunctions are detected.( see section 8)
• Please make sure the lever for engaging and disengaging the motors must be locked
rmly into the “DRIVE” position before you fold / unfold the scooter. Never proceed
the folding/unfolding under freewheel mode “Neutral” position (see section 4-4)
• Scooter can be charged when it’s folded or unfolded. However, scooter will not
respond to folding / unfolding commands when charger is plugged. To operate the
folding / unfolding, please unplug the charger from the scooter (see section 6-4).
• Please remove all the accessories, such as armrests or bags out before folding /
unfolding the scooter
• Please observe environment surround you for safety before folding/unfolding the
scooter.
• When the folding or unfolding is processing, please pay attention to the movement of
tiller for your safety.
2. IMPORTANT PRECAUTIONS
• When the folding or unfolding is processing, do not sit or interrupt the process or it may
cause damage or danger to the scooter and yourself.
• Please double check and make sure the procedure of folding/unfolding is completed
before you get on the scooter.
• Do not turn on the power when the scooter is folded.
• Scooter can be rolled by front wheels and
supporting castors when it’s folded
Supporting
Wheels
Front
Wheels
(refer to Right picture).
• Do not sit or stay on folded/unfolded scooter when scooter is on moving transport
vehicles.
• Do not store the scooter in a humid condition such as rain or show as this may cause
damage to electronics. (see section 7-2 )
• The brake does not apply when the scooter is in folded and standing position. Do not
place the standing folded scooter on a slope to avoid roll-away and danger (Fig.1)
• When folding or unfolding, you must place and lay down the scooter on a at
ground (Fig. 2)
Figure 2Figure 1
Do not place scooter on a slope when
scooter is folded and standing.
Place and laydown the scooter
before unfolding.
2.4 CAUTIONS WHEN DRIVING ON INCLINE
• The scooter has been rated to a maximum climbable height, obstacle height, and gap.
(see section 10)
• Never drive on a slope that exceeds the rated slope.
• For maximum stability, lean forward in your body while proceeding up ramps, inclines,
curbs, or any low rise. (please refer to following picture)
115kg / 6 degree
On at road On slope
7 8
2. IMPORTANT PRECAUTIONS
• The weight capacity limit at dierent ramp degree (please refer to above picture).
• Your scooter’s ability to travel up inclines is aected by your weight, your scooter’s
speed, your angle of approach to the incline, and your scooter setup.
• Please avoid to driving on a long ramp or any uneven terrain to prevent any danger
from motor defected.
• When driving down a ramp or uneven terrain, keep the scooter’s speed
adjustment set to the slowest to ensure a safely controlled driving.
• If the speed is too fast, release the throttle control lever, let the scooter
stop. When you feel that you again have control of your scooter, push the
throttle control lever forward and continue safely driving.
• To prevent any danger, do not make turns on ascending, descending
ramp.
• The batteries voltage normally will go up when driving on descending
road. If the battery voltage becomes too high, the over-voltage protection
will be activated by slowing the speed till the scooter stops. (error light
indicator will ash 3 times). Please pull over the scooter to the safe area,
release the wigwags and restart the scooter again.
2.5 CAUTIONS WHEN CLIMBING
• The maximum height of obstacle and curb that scooter can climb is up to 5 cm (A).
• The maximum gap that scooter can drive over is 10 cm (B).
• When driving scooter on ramp, adjust body center of gravity for scooter stability (see
section 2-4).
• Even though your scooter has been rated
with maximum climbable, we suggest not
driving through an obstacle.
(A)
Figure 3
(B)
2. IMPORTANT PRECAUTIONS
• It is very important that you read this information regarding the possible
eects of Electromagnetic Interference on your mobility scooter.
2.6 ELECTROMAGNETIC INTERFERENCE AND WARNINGS
Mobility scooters may be susceptible to electromagnetic interference (EMI), which is interfering
electromagnetic energy (EM) emitted from sources such a radio stations, TV stations, amateur
radio (HAM) transmitters, two-way radios, and mobile phones. The interference (from radio
wave sources) can cause the mobility scooter to release its brakes, move by itself, or move in
unintended directions. It can also permanently damage the mobility scooter control system.
The intensity of the interfering EM energy can be measured in volts per meter (V/m). Each
mobility scooter can resist EMI up to certain intensity. This is called its “immunity level.” The
higher the immunity level, the greater the protection. At this time, current technology is capable
of achieving at least a 20 V/m immunity level, which would provide useful protection from the
more common sources of radiated EMI. The immunity level of this mobility scooter model is not
known.
There are a number of sources of relatively intense electromagnetic elds in the everyday
environment. Some of these sources are obvious and easy to avoid. Others are not apparent
and exposure is unavoidable. However, we believe that by following the warnings listed below,
your risk to EMI will be minimized.
The sources of radiated EMI can be broadly classied into three types
1. Hand-held portable transceivers (transmitters-receivers) with the antenna mounted directly
on the transmitting unit. Examples include: citizens band (CB) radios, “walkie talkie,” security,
re, and police transceivers, mobile phones, and other personal communication devices.
2. Medium-range mobile transceivers, such as those used in police cars, re trucks,
ambulances, and taxis. These usually have the antenna mounted on the outside of the
vehicle; and
3. Long-range transmitters and transceivers such as commercial broadcast transmitters (radio
and TV broadcast antenna towers) and amateur (HAM) radios.
• Some mobile phones and similar devices transmit signals while they are ON,
even when not being used
9 10
2. IMPORTANT PRECAUTIONS
• Other types of hand-held devices, such as cordless phones, laptop
computers, AM/FM radios, TV sets, CD players, and cassette players, and
small appliances, such as electric shavers and hair dryers, so far as we know,
are not likely to cause EMI problems to your mobility scooter.
MOBILITY SCOOTER ELECTROMAGNETIC INTERFERENCE:
Because EM energy rapidly becomes more intense as one move closer to the transmitting
antenna (source), the EM elds from hand-held radio wave sources (transceivers) are of special
concern. It is possible to unintentionally bring high levels of EM energy very close to the
motorized scooter control system while using these devices. This can aect mobility scooter
movement and braking. Therefore, the warnings listed below are recommended to prevent
possible interference with the control system of the mobility scooter.
Warnings:
Electromagnetic interference (EMI) from sources such as radio and TV stations, amateur
radio (HAM) transmitters, two-way radios, and mobile phones can aect mobility scooters.
Following the warnings listed below should reduce the chance of unintended brake release
or mobility scooter movement which could result in serious injury.
1. Do not operate hand-held transceivers (transmitters-receivers), such as citizens band (CB)
radios, or turn ON personal communication devices, such as mobile phones, while the
mobility scooter is turned ON;
2. Be aware of nearby transmitters, such as radio or TV stations, and try to avoid coming close
to them;
3. If unintended movement or brake release occurs, turn the mobility scooter OFF as soon as it
is safe;
4. Be aware that adding accessories or components, or modifying the mobility scooter, may
make it more susceptible to EMI; and
• There is no easy way to evaluate their eect on the overall immunity
of the mobility scooter.
5. Report all incidents of unintended movement or brake release to the distributor listed on the
inside front cover of this manual. Note whether there is a source of EMI nearby.
Important Information:
1. 20 volts per meter (V/m) is a generally achievable and useful immunity level against EMI
(as of May 1994). The higher the level, the greater the protection.
2. The immunity level of this product is at least 20/Vm.
2. IMPORTANT PRECAUTIONS
2.7 SAFETY WARNING AND INSTRUCTION LABELS
1
1.Please read the instruction Booklet carefully before using your scooter
2.Do not drive the scooter on slippery surfaces or on slopes over 6°~10°
3.Do not drive on highways, crowded roads, or unfamiliar areas.
4.Do not tum at high speed in either forward or reverse.
5.Do not wash with water or leave scooter in a humid Environment since
water can damage the electric parts.
6.Always re-engage the emergency freewheel drive after use
7.Always switch off the scooter before dismounting or roating the seat
2
3
European representative
label
4
Instruction of battery lock nut
(circuit breaker) label
5
6
CAUTION
Hot Surface.
Do not touch.
Seat position warning plate
Do not get on the scooter if the seat is not
xed. Push the seat forward until the seat
locks to its position (green), you will hear a
click sound.
Heat caution warning label
Be aware that the motor may normally
become hot during operating. Please avoid
skin contact.
Warning Sticker
1. Please read the instruction booklet carefully before using your scooter.
2. Do not drive the scooter on slippery surfaces or on slopes over 6~10 degrees limit.
.
.
.
3. Do not drive on highway, crowded roads, or unfamiliar areas.
4. Do not turn at high speed in either forward or reverse.
5. Do no wash with water or leave scooter in humid environment since water can
6. Damage the electronic parts.
7. Always re-engage the emergency device after use
8. Always switch o the scooter before demounting or rotating the seat
Scooter information label
States the date of manufacture and serial number of the scooter. This product has been
supplied from an environmentally aware manufacturer. It may contain substances that could
be harmful to the environment. Recycling must be carried out in accordance with the
respective national legal provisions.
8
Wiring diagram for
batteries
9
10
11
12
Pinch point warning label
Keep hands away
Power warning label
N-D Lever Adjustment label
Instructs freewheel mode operation. (see
section 4-4)
Charge port cap sticker
7
Seat position indication label
Seat latch is locked when the seat
positioned in green. Seat latch is
released when the seat positioned in red.
Do not sit if seat is positioned in red
13
Fixation point reminder
Sit only when the seat slide is xed to green
point
11 12
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