Motion Fitness eyeplay Manual Book

GUIDEBOOK

for

Technical Partners

Version 1.04

Table of Contents

Table of Contents ...........................................................................................................................3

Introduction ...................................................................................................................................4

General .................................................................................................................................................................. 4

Operations Workflow ............................................................................................................................................ 5

EyePlay device description ..............................................................................................................6

Device overview and dimensions .......................................................................................................................... 6

Device components ............................................................................................................................................... 7

EyePlay device installation ..............................................................................................................9

Working conditions ................................................................................................................................................ 9

Choosing installation spot ..................................................................................................................................... 9

Preparing the device for installation ................................................................................................................... 10

Installing EyePlay Device...................................................................................................................................... 11

Powering up, adjusting and calibrating ............................................................................................................... 14

Basic Operation Instructions ......................................................................................................... 16

Reviewing the License Tab ................................................................................................................................... 17

Setting the Display Tab ........................................................................................................................................ 17

Projector configuration........................................................................................................................................ 19

Configuring Games in the Applications Tab (floor/wall units) ............................................................................. 20

Using the Events Mode (floor/wall units) ............................................................................................................ 21

Keyboard Controls ............................................................................................................................................... 22

Table Menu (table units only) .............................................................................................................................. 22

Quick Reference guide ......................................................................................................................................... 22

Technician access ......................................................................................................................... 23

Eyeclick Toolbar ................................................................................................................................................... 23

Shutting Down ..................................................................................................................................................... 24

Technical support and stock management ..................................................................................... 25

Technical Support Workflow ............................................................................................................................... 25

Support Contact details ....................................................................................................................................... 26

EyeClick Knowledge base ..................................................................................................................................... 26

On-site support visits ........................................................................................................................................... 26

Lamp replacement ............................................................................................................................................... 27

Projector replacement ......................................................................................................................................... 28

Computer replacement ....................................................................................................................................... 29

Remote controller and keyboard ......................................................................................................................... 29

Handling faulty equipment - RMA ....................................................................................................................... 30

Shared database .................................................................................................................................................. 31

Troubleshooting................................................................................................................................................... 32

Billing and Invoicing ...................................................................................................................... 33

Annexes ....................................................................................................................................... 34

Annex A: Pre-installation requisites (to be filled by client) ................................................................................. 35

Annex B: Site Survey Form (To be filled by Installer, or client in special cases) .................................................. 36

Annex C: Installation Report (To be filled by Installer) ........................................................................................ 38

Annex D: Client Acceptance Form (To be filled by client).................................................................................... 39

Annex E: Technical on-site service report (To be filled by technician) ................................................................ 40

Ver 1.04 – August 6, 2015

Contents

Introduction

The purpose of this guidebook is providing all required information to EyeClick’s Technical partners in order to install, maintain, and support EyePlay devices. It includes all relevant information and workflows. Online access available at: www.eyeclick.com/Guidebook/

General

 EyePlay interactive systems use a horizontally positioned projector and an angled mirror to project an

image on floor, wall or table. Most hardware components in each device are similar, software is different between units.

 Image size and brightness are affected by the facility lightening and ceiling height.

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Contents

Operations Workflow

1. 1

week

EyeClick will notify the partner with a new EyePlay installation project. Partner will acknowledge.

Partner will contact the client and pass “Pre-installation requisites” [See ANNEX A].

He will schedule a Site Survey to take place once site preparations are nearly complete.

2. 2

week

Partner will conduct a site survey on site using a “Site survey form” [ANNEX B]” and will schedule installation date. Partner will make sure client finalizes preparations and will make sure client returns a signed copy of “Preinstallation requisites

Partner will send both forms (A+B) to EyeClick Operations and update shared projects list.

EyeClick will approve installation after receiving both documents.

3. 3

week

Partner will perform installation and fill in “Installation Report” [ANNEX C]. Client will sign “Acceptance form” [ANNEX D]. Partner will send both forms to EyeClick Operations

Partner will update shared database.

Operations Workflow Scheme

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Contents

External fence (removable):

601mm x 601mm

Bottom plate: 594mm x 594mm

Base: 592mm x 592mm

Mounting bridge height: 287.6mm

Device dimensions

EyePlay device description

Device overview and dimensions

General view

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Contents

Device components

The system integrates the following components: Computer, Projector, Motion detection camera, Sound speakers and Audio amplifier. Additional items (packed in keyboard box) are: Wireless keyboard + USB dongle, Wireless

antenna and Projector remote controller.

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Contents

Power supply unit (PSU)

WIFI antenna

Main components

Computer – Dell OptiPlex 3020M (micro) / [previous model: Dell Optiplex 7010 (USFF)]

Projector – Benq MX620ST / [Previous model Benq MX618ST]

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Contents

Distance from unit to floor

Expected Image WIDTH

Expected Image HEIGHT

1.5m

5 Ft

125-150 cm

50"-60"

95-110 cm

37"-43"

6.5 Ft

160-190 cm

63"-75"

120-140 cm

47"-55"

2.5m

8 Ft

195-230 cm

77"-90"

145-175 cm

57" - 70"

10 Ft

230-270 cm

90" - 106"

175-205 cm

70" - 80"

3.5m

11.5 Ft

265-310 cm

105" - 122"

200-230 cm

78" – 90"

13 Ft

300-350 cm

118" – 138"

225-265 cm

90" – 105"

4.5m

15 Ft

330-390 cm

130" – 154"

250-295 cm

98"-116"

16.5 Ft

370-435 cm

145" – 170"

275-325 cm

110" – 130"

Table shape

Distance from unit to table

Max table size

Rectangular

120 cm

85 x 110 cm

140 cm

90 x 120 cm

170 cm

110 x 145 cm

200 cm

125 x 165 cm

225 cm

140 x 180 cm

Round

140-225 cm

90-130 cm Ø

EyePlay device installation

Working conditions

Recommended conditions for EyePlay operation are:

- Ambient temperature: 0-35⁰C / 32-95⁰F

- Unit height above sea level: 0-1500m / 0-4900 Ft

In case the installation takes place in a location higher than 1500 meters above sea level or in an ambient temperature of above 35⁰C / 95⁰F, or in an extremely humid environment - the projector’s working mode should be set to “High Altitude” (Projector Menu - System Setup: Advanced).

Choosing installation spot

Choosing good installation spot will assure placing the play area in a perfect spot along with providing easy access for installation and technical service. When choosing the correct spot, please consider the following points:

1. Playground shall be projected to the center of the play area / the center of table. Floor image should be

adjusted to the largest possible projection size (or according to client’s request).

2. Bottom part of image should be facing the entrance to the playground area / table approach.

3. No ventilation ducts, sprinklers, cables or light fixtures should interfere with the unit installation or service

access.

Calculating expected image size (note that the unit's height is ~30 cm / 1Ft)

Floor unit

Table unit

 Table units can be used to projects on round, square and rectangular tables.  Long tables can have several interactive areas.

Please see recommended dimensions of tables vs. installation heights:

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Contents

Preparing the device for installation

The EyePlay device comes mostly assembled and houses all components, for easy installation and operation.

Unpacking

Once removing the EyePlay System from the box, Please remove the pink protective pad above the projector:

Check cable connections between all components:

1. Connect keyboard’s dongle to a USB 2 port (located in keyboard box)

2. Connect WiFi antenna (located in keyboard box).

3. Verify Motion detection sensor is connected to a USB 2 port.

4. Verify proper VGA/HDMI connection from computer to projector.

5. Verify proper USB-Serial cable + X-Serial Cable [RS-232] connection from computer to projector.

6. Verify proper audio connection - RCA to 3.5mm stereo cable from computer to audio amplifier.

7. Verify proper speakers connection - two sets of exposed cables per speaker: Each cable pair is connected

to a speaker. Each speaker has a “Positive” and a “Negative” connector.

Check power connectors

The unit operates at a full range of 110-240V, with a total power consumption of 352.25W at 7.55A. There are three devices connected to the power strip: the projector, the computer and the amplifier’s PSU

Check all female connectors (C14 or C5) are plugged to their respective device (projector, computer and amplifier’s PSU)

Check all male connectors (C13) are plugged to the power strip.

Check main power cable connection from the power strip to main electrical outlet.

Connecting anti-dust top covers to the EyePlay device

The EyePlay unit comes with top cover made out of two parts. Its purpose is to reduce dust particles falling into the projector’s and computer’s vents. Secure both parts to the top of the bridge using six M4 screws and washers.

Anti-dust covers

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Contents

Drop Ceiling Installation

Installing EyePlay Device

Preparing Equipment for Installation

Coming prepared with the correct hardware and tools will save you time, and guarantee a faster and more successful installation at the customer’s location. Items required for installation: Drill for cement, extension cord, tool box including Allen/Hex key set, ladder (or lift) and mounting hardware as per the technicians professional decision after site survey.

The anchorage must be able to carry a total of 60 KG/130 Lbs minimum. You may use bolts and chains, threaded rods or mounting poles. Make sure mounting hardware is certified and complies with international safety regulations:

A Drop Ceiling Installation – when the ceiling is made of tiles or plaster, suspended from the cement ceiling. In this case the EyePlay System replaces one of the tiles, and is concealed in the drop ceiling. It’s hung by chains or threaded rods to the real concrete ceiling and only supported by the drop ceiling. A Stand-Alone Installation – when the EyePlay System is bolted to the actual ceiling using a mounting pole, and hangs exposed from the ceiling.

You will need to verify with the client the type of ceiling they have prior to installation day in order to prepare your hardware and equipment accordingly. Additional hardware and tools as mounting poles, concrete bolts, chains, drills, screw drivers are not provided by EyeClick.

The weight of the EyePlay System is around 17 kg/37 lbs. You will need to provide sleeve anchor bolts, and screws capable of bearing three times the weight of this load. The EyePlay unit dimensions are 612mm X 612mm X 290mm / 24” X 24” X 11.5”, identical to one ceiling tile. The outer size can be reduced by 15mm/0.6” if needed, by removing the external cover (when installing into a drop ceiling).

Installation height will affect the image size, note that the maximal possible distance from the interactive surface to the EyePlay device is 5 meters / 16.5 ft. larger distance will result in interaction problem.

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Contents

Snap Hooks and chains (for drop ceiling installation)

Pole (for Stand-alone installation)

Installing the EyePlay device

Make sure you have the necessary hardware to hook the device to the ceiling, taking into consideration the weight of the EyePlay System.

1. Secure four anchoring points as bolts, threaded rods or a single mounting pole to the concrete ceiling.

2. Slowly fit the unit on top the internal frame of the ceiling opening.

3. Attach the system to the shackles and tighten the turnbuckles until it is entirely held on the real ceiling.

4. Connect the power and internet cables.

5. Connect ground cable if there is no ground connection within the power cable.

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Contents

Cabinet

In cases when a unit is installed lower than ceiling level, an aesthetic cabinet will be required. Such cases can be:

1. Short distance between the real and the false ceiling (device cannot fully fit in the free space).

2. Projected image size is required to be below minimal zoom (small play area with high ceiling).

3. Higher image quality is required, obtained by lowering the unit (table units).

The solution in such cases is obtained by constructing aesthetic side panels (from wood, plaster or other similar material). One of these sides should allow support access.

Please see examples:

Before cabinet

With cabinet

Ver 1.04 – August 6, 2015

Contents

+ 27 hidden pages

Motion Fitness eyeplay Manual Book

Specifications and Main Features

Frequently Asked Questions

User Manual