Motion Computing R12 - Windows 8.1 User's Guide

R12 Tablet PC
Model R001
User’s Guide
© 2014 Motion Computing, Inc. All rights reserved.
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Acrobat is a registered trademark of Adobe Systems Incorporated.
Bluetooth is a registered trademark owned by the Bluetooth SIG, Inc., U.S.A. and licensed to Motion Computing, Inc.
Intel, Core, and vPro are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Computrace is a registered trademark of Absolute Software Corp.
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Realtek is a trademark of Realtek Semiconductor Corporation.
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Qualcomm, Gobi, and Gobi 5000 are trademarks or registered trademarks of Qualcomm Incorporated.
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This product incorporates copy protection technology that is protected by U.S. and foreign patents, including patent numbers 5,315,448 and 6,836,549, and other intellectual property rights. The use of Macrovision's copy protection technology in the product must be authorized by Macrovision. Reverse engineering or disassembly is prohibited.
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Model R001 PN024-02-0442-A00
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www.motioncomputing.com/info/patents.asp.
The end user may access only one operating system language version.
L'utilisateur final ne peut accéder qu'à une seule version linguistique du système d'exploitation.
Der Endbenutzer darf nur auf eine Sprachversion des Betriebssystems zugreifen.
De eindgebruiker heeft slechts toegang tot één taalversie van het besturingssysteem.
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Användaren har endast tillgång till en språkversion av operativsystemet.
Slutbrugeren har kun adgang til ét af operativsystemets sprogversioner.
Sluttbruker kan aksessere kun én av operativsystemets språkversjoner.
O utilizador final pode alcançar somente uma versão de língua do sistema de exploração.
O usuário final pode acessar apenas uma versão de idioma do sistema operacional.

Contents

Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Optional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Mobile Broadband with GNSS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Discrete GPS with SBAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
WinMagic® SecureDoc™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
TPM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Computrace® Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Other optional features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Overview of the R12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Left side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Where to begin with your R12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Step 1: Power up the tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Step 2: Connect to a wireless network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Step 3: Get familiar with your R12 Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Step 4: When you take a break . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Lock and unlock the Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Sleep mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Hibernate mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Optional setup tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Create a recovery drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Attach the pen tether. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connect the tablet to a docking station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connect the tablet to a display monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Chapter 2 Using your R12 . . . . . . . . . . . . . . . . . . . . . . . . . .19
Motion Computing applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Motion Tablet Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Tablet settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Pen and Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Tablet PC Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Wireless Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Advanced settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Power settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Advanced settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Sensors settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Contents iii
Location Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Show Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Know Your Motion Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Entering text and using the handwriting panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the Windows 8.1 on-screen keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the Windows 8.1 handwriting panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the Function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Configuring the Function buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the Windows button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Connect an external monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the built-in microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using the cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using the web camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Using the documentation camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
SnapWorks™ by Motion® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using the SlateMate (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Using the barcode scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Barcode scanner tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using the RFID reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Checking tablet battery power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Removing and replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Hot-swapping the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Long-term battery storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Disposing of used batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Battery and power management tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Changing the power plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Changing how the power button functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using Mobile Broadband with GNSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Enabling Mobile Broadband with GNSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using GPS with SBAS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using the fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using WinMagic® SecureDoc™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using the SIM card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Using the SD card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Locating your serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Backing up your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Restoring your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Creating a Windows 8.1 recovery drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Create a USB recovery drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using the Windows 8.1 recovery drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using System Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Finding other software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Chapter 3 Caring for your R12 . . . . . . . . . . . . . . . . . . . . . .57
General care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Caring for the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Caring for the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Replacing pen tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Contents iv
Cleaning the fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Caring for the tablet battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Traveling with your R12 Tablet PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Chapter 4 R12 Troubleshooting and FAQs . . . . . . . . . .61
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Power issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Battery issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Display issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Touch or pen issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Ports and connectors issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Network issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Wi-Fi issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Bluetooth issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Bluetooth wireless tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Mobile Broadband with GNSS issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Audio issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
System issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Contents v

Getting Started

The Motion R12 Tablet PC is a sleek and lightweight FHD 12.5” rugged tablet that provides robust computing power and a variety of integrated features to enable any mobile workflow.
The R12 Tablet PC includes these features:
Intel® Core™ i5 or i7 vPro™ Processors (i7 Processor includes Intel vPro™ technology)
Windows® 8.1 Pro 64-bit
USB 3.0 and HDMI ports and SD card slot
Integrated 8.0 MP documentation camera and 2.0 MP web camera
4 GB or 8 GB DDR3L 1600MHz SDRAM memory
1
Intel® HD Graphics 4200
Corning® Gorilla® Glass for increased display damage resistance
9-Axis MEMS sensor (Accelerometer, eCompass, Gyroscope) with Ambient Light Sensor
Dual input—digitizer pen and capacitive 10-point touch
12.5” wide viewing angle display with full-HD Resolution (1920 x 1080)
Intel Display Power Saving Technology (DPST)
Hot-swappable battery
Integrated 802.11a/g/n/ac Wi-Fi® and Bluetooth® 4.0
Integrated Mobile Broadband with GNSS or Integrated GPS with SBAS*
Integrated fingerprint reader
WinMagic® SecureDock™ hard drive encryption software
1D/2D barcode reader*
Integrated 13.56MHz HF RFID with read/write capability*
Trusted Platform Module (TPM) for hardware-based security and optional Computrace®
Complete*, which allows you to identify your Tablet PC in the case of loss or theft.
*Optional features are available when you purchase your tablet.
Chapter 1 Getting Started 6

Optional features

This section describes the optional features available when you purchase your R12.

Mobile Broadband with GNSS

You can purchase an R12 Tablet PC with an optional embedded mobile broadband with Global Navigation Satellite System (GNSS) module that enables you to connect to a variety of mobile broadband networks for sending and receiving data wirelessly. You can typically use mobile broadband anywhere you can use your mobile phone. Mobile Broadband is based on cellular network technology, so you can use it in more places than other local area wireless technologies.
The GNSS receiver uses GPS satellites and GLONASS satellites to determine the current location, altitude, heading, and horizontal velocity of the R12. You don’t need a network connection or an account with a mobile broadband network carrier to use the GNSS receiver. You can use it with your preferred mapping applications to find your current and desired locations.
N
OTE: The GNSS module is not available on systems equipped with optional GPS with Satellite-
Based Augmentation System (SBAS).
For information on setting up mobile broadband, see Using Mobile Broadband with GNSS on page 47.

Discrete GPS with SBAS

You can purchase an R12 Tablet PC with an optional embedded discrete global positioning system (GPS) module that supports the Wide Area Augmentation System (WAAS) for improved accuracy in the United States; European Geostationary Navigation Overlay Service (EGNOS) for improved accuracy in Europe; and Multi-functional Satellite Augmentation System (MSAS) for improved accuracy in Japan. The proper Augmentation system will be detected based on your location. No special selection is required. The augmentation feature uses signals from geostationary satellites to improve on the reliability and accuracy of the signals from the GPS satellites. You can use it with your preferred mapping applications to find your current and desired locations.
N
OTE: This option not available on systems equipped with optional Mobile Broadband with GNSS.

Security

Your R12 includes several features that you can use to enhance the security of your data and serve as the foundation for complementary security technologies. The core security features include password-protected BIOS, networking control, optional Computrace® Complete tracking software, a built-in fingerprint reader, and TCG Trusted Platform Module (TPM) 1.2.
Chapter 1 Getting Started Optional features 7
WinMagic® SecureDoc™
WinMagic SecureDoc is an application that you can use to encrypt your hard drive. This application is included with your R12 Tablet PC and must be enabled to activate. For additional information, Using WinMagic® SecureDoc™ on page 49.
TPM
With the built-in TPM 1.2 and Infineon Security Platform Tools, you can create and manage digital certificates, user and device authentication, full disk data encryption, and restricted network access. These features are most commonly used by enterprises and enabled by the system administrator. To download and install TPM, go to http://
www.motioncomputing.com/us/products/rugged-tablets/r12#prod_specs, select Security,
and then click the link for TCG Trusted Platform Module (TPM) 1.2 .
Computrace® Complete
The R12 Tablet PC can be purchased with the optional Computrace Complete, which offers enhanced data protection, improved IT asset management, and managed computer theft recovery. With Computrace, organizations can track, manage, and secure their entire computer fleet—including remote and mobile devices—on or off the network.

Other optional features

Other R12 optional features include:
SlateMate®—See Using the SlateMate (optional) on page 39.
Barcode scanner (included with SlateMate)—See Using the barcode scanner on page 39.
RFID reader (included with SlateMate)—See Using the RFID reader on page 41.
Chapter 1 Getting Started Optional features 8

Overview of the R12

Function
button 3
Function
button 2
Function
button 1
Microphones
Ambient light sensor Web camera
Web/documentation
Windows button
Touchscreen display
camera activation indicator light
The following photos show the buttons, slots, and ports on the R12 Tablet PC.

Front

Function button 1 Motion Tablet Center (press), Windows Journal™ (press and hold)
Function button 2 Motion SnapWorks™ (press), Pictures directory (press and hold)
Function button 3 Tablet PC Settings or Barcode reader (if equipped with SlateMate)
(press), On-screen keyboard (press and hold)
Ambient light sensor Measures the light in your environment and can automatically adjust
the brightness of the display.
Microphones Front array microphones that optimize sound detection for speech
recognition and voice recording.
Chapter 1 Getting Started Overview of the R12 9
Web camera Interact with people online, stream video, or capture color images with
a 2MP web camera.
Web/documentation
Indicates that the web or documentation camera is active. camera activation indicator light
Windows button Opens the Windows Start screen or the Windows desktop.
Touchscreen display Use your finger or pen to access all the functions of the R12 on the 12.5”
display.
Chapter 1 Getting Started Overview of the R12 10

Back

Documentation camera
Documentation camera light
Microphone
Volume buttons
Speakers
Battery charge indicator light button
Battery latch
Battery
Battery charge indicator lights
Microphone Used for detecting sound when the documentation
camera is in use.
Documentation camera light Provides light for the documentation camera.
Documentation camera 8MP auto-focus camera that takes photos you can save
to your hard drive in BMP, JPG, and TIFF formats.
Volume buttons Use to adjust volume up or down.
Battery Powers the tablet when it is not plugged in or docked.
Battery latch Opens the battery compartment’s door.
Battery charge indicator lights Indicate the level of battery charge.
Battery charge indicator light button Press to view charge indicator lights.
Speakers Use for listening to audio.
Chapter 1 Getting Started Overview of the R12 11

Right side

Power adapter port
Audio
port
USB
port
HDMI
SIM card slot
Fingerprint reader
Pen
bay
SD card slot
Pen tether anchor
in/out port
Power button
Security button
Battery charging indicator
Power adapter port Connect the power adapter.
Audio in/out port Supports external stereo speakers, a stereo headset, or a stereo
headset with microphone using a standard TRS or TRRS 3.5mm plug.
USB port Connect a USB device such as a mouse, digital camera, printer, or
external storage device.
HDMI Port Connect digital audio/video devices such as an external digital
monitor.
SIM card slot Required for some mobile broadband networks. If required, your
cellular network carrier provides the SIM card.
Fingerprint reader Scan your fingerprints for added security.
Pen bay Store the pen when not in use.
SD card slot Use with an SD memory card to play media files, view files from your
camera or other devices, or to use for extra file storage.
Pen tether anchor Loop a pen tether through this attach point to keep your pen with
the tablet.

Left side

Power button Turns the tablet on and off.
Security button Use to log on to or lock the tablet. Equivalent to Ctrl+Alt+Del on a keyboard.
Battery charging indicator
Indicates battery charging status.
Chapter 1 Getting Started Overview of the R12 12
Pen
Tip
Function button
Power adapter port
The R12 Tablet PC supports touch with a pen as well as with your finger with an R12-Series digitizer pen. You may find the pen handy when you want to write a quick email or take notes. The pen is particularly effective for precise data entry and navigation.
The R12 digitizer pen includes a pressure-sensitive tip and a function button. The pen contains no batteries and requires no external power.
You can purchase additional pens from the Motion Computing Accessories page. For more information on using the pen, see Pen and Touch on page 21.

Where to begin with your R12

This section includes some steps you can follow to power up and get familiar with your R12 Tab let PC.

Step 1: Power up the tablet

1. Pull out the port door located at the bottom of the right side of the R12 to expose the
power adapter port and plug in the AC adapter.
2. Plug the power cord into an outlet.
The battery charging indicator on the left side of the R12 turns amber to indicate that
the battery is charging.
Keep the tablet on AC power until the battery is fully charged (the battery charging
indicator turns green). You don’t have to wait until the tablet is fully charged to turn it on.
Chapter 1 Getting Started Where to begin with your R12 13
3. Press and release the power button located in the center of the left side of the R12
Power button
Security button
Battery charging indicator
to turn it on.

Step 2: Connect to a wireless network

The R12 includes built-in Wi-Fi and Bluetooth. Your Tablet PC may also be equipped with mobile broadband. To set up available wireless networks, follow these steps:.
Step 1. Set up Wi-Fi
1. Enable Wi-Fi:
a. Swipe in from the right side of the screen and tap Settings.
b. Tap the wireless network icon .
c. Tap the Wi-Fi On/Off slider to turn it On.
2. Select a wireless network from the list of available networks.
3. Follow the on-screen instructions.
Step 2. Set up Bluetooth
1. Enable Bluetooth:
a. Swipe in from the right side of the screen and tap Settings.
b. Tap Change PC Settings.
c. Under PC and Devices, tap Bluetooth.
Step 3. Set up Mobile Broadband with GPS (optional)
If you purchased your R12 with the optional mobile broadband module, you can connect to high-speed cellular networks worldwide. With the mobile broadband module and a data plan from one of several cellular network providers, you have full Internet access.
N
OTE: Before you can connect to a mobile broadband network, you must have an active account
with a cellular network provider and obtain a SIM card for mobile broadband access.
To set up mobile broadband:
1. With the Tablet PC powered off, insert the SIM card and then power the tablet on.
2. Enable mobile broadband:
a. Swipe in from the right side of the screen and tap Settings.
b. Tap the wireless network icon .
c. Tap the Mobile Broadband slider to turn it On.
3. If the desired network service provider isn’t displayed, tap (find more) under Mobile Broadband.
Chapter 1 Getting Started Where to begin with your R12 14
a. Select location and tap OK.
4. Select the desired network service provider.
5. Follow the on-screen instructions.
N
OTE: If you purchased your R12 with the optional Mobile Broadband with GNSS module or the
optional GPS with SBAS module, your R12 has GPS capabilities. You can use GPS with your preferred mapping application to find your current and destination locations.

Step 3: Get familiar with your R12 Tablet PC

Once you’ve set up your R12, take a few minutes to get familiar with your Tablet PC.
Calibrate touch. You can adjust the touch settings by calibrating the digitizer. (The
digitizer is software that detects the position of the pen or your finger on the touchscreen display.) For details, see Pen and Touch on page 21.
Use Motion Computing tools to configure basic Windows 8.1 settings, customize your
tablet according to your work style, and to access R12 documentation and the Motion Support and Tablet PC accessories websites. See Motion Tablet Center on page 17 and
Know Your Motion Tablet on page 25.
Open the writing pad and provide handwriting samples to improve handwriting
recognition. See Entering text and using the handwriting panel on page 29.
Take photos or use the web camera. See Using the cameras on page 34.

Step 4: When you take a break

When you leave your Tablet PC for a while, you can lock it to prevent unauthorized access by pressing the Windows Security button and then by tapping Lock on the following screen. You can configure the Power button to shut down your Tablet PC, or to put it in Sleep or Hibernate mode to save power when you press the Power button.
N
OTE: The power button blinks when the tablet is in Sleep mode.
Lock and unlock the Tablet PC
To lock the Tablet PC, either:
Press the security button on the left side of the tablet.
OR
If a keyboard is attached, press Ctrl+Alt+Delete.
To unlock the tablet:
Press the security button or Ctrl+Alt+Delete again.
Chapter 1 Getting Started Where to begin with your R12 15
Sleep mode
Place your tablet in Sleep mode when you go away for a short period of time. Sleep mode conserves battery power while you’re away and when you return, your desktop is the same as you left it.
To put the tablet in Sleep mode:
Save your files (this isn’t required, but it’s a good precautionary measure).
Press and release the power button .
Note: While in Sleep mode, the power button blinks.
To wake up the tablet from Sleep mode:
Press and release the power button .
The tablet quickly resumes activity and your desktop is the same as you left it.
Note: If you have security enabled on your tablet, you’ll need to unlock the Tablet PC.
Hibernate mode
If you intend to leave your tablet for several hours or more, you can put the tablet in Hibernate mode. When you return from hibernate, your desktop is the same as you left it.
N
OTE: If you have security enabled on your tablet, you’ll need to unlock the Tablet PC.
It takes longer to start up from Hibernate mode than sleep, but it consumes very little power, saves data to disk beforehand, and is still faster than starting your tablet after shutting it down.
To put the tablet in Hibernate mode:
1. Swipe in from the right edge of the screen and tap Search.
2. Type power in the search field, and then choose Change what the power buttons do from the search results.
3. You can select Hibernate for any of the Power and sleep button configuration options.
For more information on power options, see Power Settings on page 23.

Optional setup tasks

Create a recovery drive

Once you’ve set up your R12 the way you like it, including installing your applications, create a recovery drive on an external USB drive. A recovery drive will allow you to boot your system and easily access a number of recovery and troubleshooting tools that you can use if you encounter any issues with your Windows 8.1 installation. For more information, see Create a USB recovery drive on page 54.
Chapter 1 Getting Started Optional setup tasks 16

Attach the pen tether

The R12 pen comes with a tether so that you can attach the pen to your tablet to avoid misplacing it.
To attach the pen tether:
1. Slip one end of the tether through the hole at the end of the pen, then pull the pen through the loop until it is tight.
2. Slip the other end of the tether through the attach point on the R12, then pull the pen through the loop until it is tight.
You can purchase additional pen tethers from the Motion Computing Accessories page.

Connect the tablet to a docking station

A variety of docking solutions for the R12 are available for purchase on the Motion
Computing Accessories page.
The docking station for the R12 adds functionality to your tablet, including port expansion for Ethernet, VGA and HDMI monitors, and USB devices such as printers, keyboards, and mice. The docking station also charges the tablet and includes a charging bay for an extra battery. Mobile docks are also available for your R12 and enable you to mount your Tablet PC in a variety of vehicles. For details on installing and using the docking station, see the User’s Guide that accompanies your docking station.

Connect the tablet to a display monitor

Connect a display monitor to your R12 Tablet PC using either the VGA or HDMI port located on the docking station or the HDMI port located on the side of the tablet.

For more information

Know Your Motion Tablet is located on the Tablet PC’s desktop. Open this application to view the Getting Started document, which provides information and tips to help you get started using your R12 quickly.
N
OTE: If you don’t have access to a particular feature or setting on your Tablet PC, contact your
system administrator for additional information.
Chapter 1 Getting Started For more information 17
This User’s Guide describes the full set of R12 features and provides instructions for common tasks you’ll perform. The rest of this book is organized as follows:
Using your R12—Provides instructions for basic R12 tasks including how to customize
your tablet to fit the way you work using Motion Tablet Center, how to use the cameras, how to set up speech recognition, and more.
Caring for your R12—Provides suggestions for the care and maintenance of your Tablet
PC.
R12 Troubleshooting and FAQs—Provides answers for common issues you may
encounter as you begin to use your R12.
You will find other useful information on our website:
Motion Computing Support
Free online training videos
Knowledge Base
Motion Computing Accessories
Motion Computing Store
N
OTE: This User’s Guide is available in French, German, Spanish and Portuguese on our website.
Chapter 1 Getting Started For more information 18

Using your R12

This chapter provides information about performing the following tasks:
Using Motion Tablet Center on page 20
Using Know Your Motion Tablet on page 28
Entering text and using the handwriting panel on page 29
Using the Function buttons on page 32
Using the Windows button on page 33
Connect an external monitor on page 33
Using the built-in microphones on page 34
Using the cameras on page 34
Using the SlateMate (optional) on page 39
Using the barcode scanner on page 39
2
Using the RFID reader on page 41
Using the battery on page 42
Using Mobile Broadband with GNSS on page 47
Using GPS with SBAS on page 47
Using Bluetooth on page 48
Using the fingerprint reader on page 48
Using WinMagic® SecureDoc™ on page 49
Using the SIM card reader on page 50
Using the SD card reader on page 51
Locating your serial number on page 51
Backing up your system on page 52
Restoring your system on page 53
Finding other software on page 56
Chapter 2 Using your R12 19

Motion Computing applications

Your R12 includes some Motion Computing applications that will help you configure your Tablet PC to fit your needs, manage common Windows 8.1 settings, and access resources for additional information:

Motion Tablet Center

Know Your Motion Tab le t
Motion Tablet Center
You can use Motion Tablet Center to access and configure the most commonly used Windows 8.1 settings.
To open Motion Tablet Center:
1. Locate the Motion Tablet Center tile on the Windows 8.1 Start screen or press Function button 1.
2. Tap the Motion Tablet Center tile to open the application.
Motion Tablet Center is organized into categories, which are listed in the left pane. The main screen displays system information about your Tablet PC.
Provides a central location for accessing and configuring the most commonly used Windows 8.1 settings.
Provides easy access to R12 documentation and the Motion Support and Tablet PC accessories websites.
Chapter 2 Using your R12 Motion Computing applications 20

Tablet settings

The following configuration options are available in Motion Tablet Center’s Tablet settings:
Pen and Touch—Provides access to Windows Pen and Touch configuration options.
Tablet PC Settings—Use these settings to configure your display and button actions
and set handedness options.
Wireless Settings—View, configure, and connect to available wireless networks.
Advanced Settings—View all system information for your Tablet PC.
Pen and Touch
To configure pen settings:
1. Tap Pen and Touch in the Tablet screen.
The Windows Pen and Touch settings window opens.
2. Tap the Pen Options tab.
3. To adjust the speed and spacial tolerance of the Double-tap action, under Pen action, tap Double-tap then tap Settings. Move the slider to make your adjustments.
4. To adjust the speed and duration of the Press and hold action, under Pen action, tap Press and hold then tap Settings. Move the slider to make your adjustments.
5. To enable the function button on the pen, tap Use the pen button as a right-click equivalent.
Flicks are a handy way to use gestures on a touchscreen to move up and down on the screen or perform basic editing tasks.
To conf igur e fl icks:
1. Tap Pen and Touch in the Tablet screen.
The Windows Pen and Touch settings window opens.
2. Tap the Flicks tab.
3. To enable flicks, select Use flicks to perform common actions quickly and easily.
4. If you want to use flicks for navigation only, select Navigational flicks.
5. If you want to use flicks for both navigation and common editing tasks such as paste, copy, and delete, select Navigational flicks and editing flicks.
6. Tap Customize to change the actions you can perform with flicks or to configure your own custom flick action.
Chapter 2 Using your R12 Motion Tablet Center 21
7. To adjust the sensitivity of flick recognition, move the slider in the Sensitivity section of the Flicks tab.
You can adjust how the Tablet PC interprets your finger movements. The default settings will be sufficient for most users, but if you need to make adjustments, you can do the following:
Adjust how quickly the tablet responds when you double-tap your finger
Adjust how quickly the tablet responds when you press and hold your finger
Show the touch pointer when interacting with items on the screen
To configure touch:
1. To adjust the Double-tap action, under Touch action, tap Double-tap, then tap Settings. Move the slider to make your adjustments.
2. To adjust the Press and hold action, under Touch action, tap Press and hold, then tap Settings. Move the slider to make your adjustments.
3. To display the touch pointer on the screen, select Show the touch pointer.
4. Select Optimize visual feedback for projection to an external monitor if you want the touch pointer to be visible on an external display such as a projector.
Tablet PC Settings
Motion Tablet Center’s Tablet PC settings enable you to customize your R12 to fit the way you work. These settings provide you with access to input display configuration and calibration; screen rotation sequence settings; right- or left-handed use; pen and touch settings; and Touch Keyboard and Handwriting Panel customization.
To configure Tablet PC settings:
1. Tap Tablet PC Settings in the Tablet screen.
The Tablet PC Settings window opens.
2. Tap the Display tab.
3. Tap Setup next to Configure your pen and touch displays.
This setting is useful for assigning pen or touch to the appropriate display when one or more displays are connected to the tablet.
4. Tap Pen input or Touc h i nput depending upon the type of input you want to use on the display.
5. Follow the on-screen instructions.
6. To configure display options, select the available displays from the drop-down list and then tap Calibrate configure touch and pen input options or Reset to reset the options to default settings.
Chapter 2 Using your R12 Motion Tablet Center 22
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