Motion Computing R12 - Windows 7 User's Guide
R12 Tablet PC
Model R001
User’s Guide
© 2014 Motion Computing, Inc. All rights reserved.
This document contains information protected by
copyright. No part of this document may be
reproduced in any form without written consent from
Motion.
The information in this document is provided “as is”
and is subject to change without notice. Motion is not
liable for errors or omissions in this document.
Motion, Motion Computing, View Anywhere, and
SnapWorks are trademarks or registered trademarks of
Motion Computing, Inc. in the U.S.A. and other
countries.
Acrobat is a registered trademark of Adobe Systems
Incorporated.
Bluetooth is a registered trademark owned by the
Bluetooth SIG, Inc., U.S.A. and licensed to Motion
Computing, Inc.
Intel, Core, and vPro are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in
the United States and other countries.
Computrace is a registered trademark of Absolute
Software Corp.
WinMagic and SecureDock are trademarks or
registered trademarks of WinMagic, Inc.
Watcher and Skylight are registered trademarks of
Netgear.
OmniPass is a trademark of Softex, Inc.
Realtek is a trademark of Realtek Semiconductor
Corporation.
Microsoft, Windows, and Windows Journal are
trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other
countries.
Qualcomm, Gobi, and Gobi 5000 are trademarks or
registered trademarks of Qualcomm Incorporated.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
HDMI, the HDMI logo, and High-Definition Multimedia
Interface are trademarks of HDMI Licensing LLC in the
United States and other countries.
AMI and AMI Aptio are trademarks of American
Megatrends, Inc.
End users may not loan, rent, lease, lend, or otherwise
transfer the CDs or DVDs provided for recovery
purposes to another user, except as permitted in the
End User License Agreement for such product.
This product incorporates copy protection technology
that is protected by U.S. and foreign patents, including
patent numbers 5,315,448 and 6,836,549, and other
intellectual property rights. The use of Macrovision's
copy protection technology in the product must be
authorized by Macrovision. Reverse engineering or
disassembly is prohibited.
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identify trademarked properties and owners on this
page. All brands and product names used in this
document are for identification purposes only and
may be trademarks or registered trademarks of their
respective companies.
The warranties for Motion products are set forth in the
express limited warranty statements accompanying
such products. Nothing in this document constitutes
an additional warranty.
The Motion Computing products and services may be
covered by one or more patent-protected inventions.
Additional patents may also be pending. For more
information, see
www.motioncomputing.com/info/patents.asp.
The end user may access only one operating system
language version.
L'utilisateur final ne peut accéder qu'à une seule
version linguistique du système d'exploitation.
Der Endbenutzer darf nur auf eine Sprachversion des
Betriebssystems zugreifen.
De eindgebruiker heeft slechts toegang tot één
taalversie van het besturingssysteem.
L'utente finale può accedere a una sola lingua del
sistema operativo.
El usuario final sólo podrá acceder a una versión de
idioma del sistema operativo.
Loppukäyttäjä voi käyttää vain yhtä
käyttöjärjestelmän kieliversiota.
Användaren har endast tillgång till en språkversion av
operativsystemet.
Slutbrugeren har kun adgang til ét af
operativsystemets sprogversioner.
Sluttbruker kan aksessere kun én av
operativsystemets språkversjoner.
O utilizador final pode alcançar somente uma versão
de língua do sistema de exploração.
O usuário final pode acessar apenas uma versão de
idioma do sistema operacional.
Model R001
PN 024-02-0447-A00
Contents
Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Optional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Mobile broadband with GNSS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Discrete GPS with WAAS, EGNOS, and MSAS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
TPM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Computrace® Complete . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Other optional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Overview of the R12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Front. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Right side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Left side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Where to begin with your R12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Step 1: Power up the tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Step 2: Connect to a wireless network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Step 3: Get familiar with your R12 Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Step 4: When you take a break . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Lock and unlock the Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Sleep mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Hibernate mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Optional setup tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Create a recovery image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Attach the pen tether. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connect the tablet to a docking station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Connect the tablet to a display monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Chapter 2 Using your R12 . . . . . . . . . . . . . . . . . . . . . . . . . .19
The R12 desktop and applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using Motion Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Accessing Motion tools from the Windows notification area . . . . . . . . . . . . . . . . . . . . . 22
Using touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Calibrate pen and touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Changing to one-tap open for touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Customizing touch input mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Adjusting touch settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Adjusting pen settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Adjusting Tablet PC settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Entering text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Using the input panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Contents iii
Using handwriting recognition. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using the on-screen keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using the Function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Configuring the Function buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the Windows Home button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Setting display options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Adjusting the display brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Rotating the display orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Enabling or disabling automatic rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Setting up an external display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Connect an external monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Resetting touch after adding other monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Resetting the display after returning the tablet to the docking station. . . . . . 32
Using the built-in microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the cameras . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using the web camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the documentation camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
SnapWorks™ by Motion® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the SlateMate (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Using the barcode scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Barcode scanner tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using the RFID reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Checking tablet battery power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Removing and replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Hot-swapping the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Long-term battery storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Disposing of used batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Battery and power management tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Changing the power plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Changing how the power button functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Using Wi-Fi (802.11a/g/n) and Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configure wireless. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Configure Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Using Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Enabling or disabling Bluetooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Setting up a Bluetooth device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using Mobile Broadband with GNSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Enabling Mobile Broadband with GPS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Configure Mobile Broadband with GNSS (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using the GNSS receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Using the discrete GPS receiver with WAAS, EGNOS, and MSAS . . . . . . . . . . . . . . . . . . 50
Using the fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Using Motion OmniPass™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Modifying your OmniPass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
OmniPass Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Using WinMagic® SecureDoc™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using the SIM card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using the SD card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Locating your serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Backing up your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Contents iv
Restoring your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Creating a system image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Restoring your system image from Windows Control Panel . . . . . . . . . . . . . . . . . . . 58
Restoring your system image if you can’t start Windows 7 . . . . . . . . . . . . . . . . . . . . 58
Restoring your system without a system image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Finding other software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Chapter 3 Caring for your R12 . . . . . . . . . . . . . . . . . . . . . .60
General care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Caring for the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Cleaning solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Caring for the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Replacing pen tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Cleaning the fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Caring for the tablet battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Traveling with your R12 Tablet PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Chapter 4 R12 Troubleshooting and FAQs . . . . . . . . . .64
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Power issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Battery issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Display issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Touch or pen issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Ports and connectors issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Network issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Wi-Fi issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Bluetooth issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Bluetooth wireless tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Mobile broadband with GPS issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Audio issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
System issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Contents v
Getting Started
The Motion R12 Tablet PC is a sleek and lightweight FHD 12.5” rugged tablet that provides
robust computing power and a variety of integrated features to enable any mobile
workflow.
The R12 Tablet PC includes these features:
• Intel® Core™ i5 or i7 vPro™ Processors (i7 Processor includes Intel vPro™ technology)
• Windows® 7 Professional 64-bit
• USB 3.0 and HDMI ports and SD card slot
• Integrated 8.0 MP documentation camera and 2.0 MP web camera
• 4 GB or 8 GB DDR3L 1600MHz SDRAM memory
1
• Intel® HD Graphics 4200
• Corning® Gorilla® Glass for increased display damage resistance
• 9-Axis MEMS sensor (Accelerometer, eCompass, Gyroscope) with Ambient Light Sensor
• Dual input—digitizer pen and capacitive 10-point touch
• 12.5” wide viewing angle display with full-HD Resolution (1920 x 1080)
• Intel Display Power Saving Technology (DPST)
• Hot-swappable battery
• Integrated 802.11a/b/g/n Wi-Fi® and Bluetooth® 4.0
• Integrated mobile broadband with GNSS module*
• Integrated fingerprint reader with OmniPass software
• WinMagic® SecureDock™ hard drive encryption software
• 1D/2D barcode reader*
• Integrated 13.56MHz HF RFID with read/write capability*
• Trusted Platform Module (TPM) for hardware-based security and optional Computrace®
Complete*, which allows you to identify your Tablet PC in the case of loss or theft.
* Optional features are available when you purchase your tablet.
Chapter 1 Getting Started 6
Optional features
This section describes the optional features available when you purchase your R12.
Mobile broadband with GNSS
You can purchase an R12 Tablet PC with an optional embedded mobile broadband with
Global Navigation Satellite System (GNSS) module that enables you to connect to a variety
of mobile broadband networks for sending and receiving data wirelessly. You can typically
use mobile broadband anywhere you can use your mobile phone. Mobile broadband is
based on cellular network technology, so you can use it in more places than other local area
wireless technologies.
The GNSS receiver uses GPS satellites and GLONASS satellites to determine the current
location, altitude, heading, and horizontal velocity of the R12. You don’t need a network
connection or an account with a mobile broadband network carrier to use the GNSS
receiver. You can use it with your preferred mapping applications to find your current and
desired locations.
For information on setting up mobile broadband, see Using Mobile Broadband with GNSS
on page 48.
Discrete GPS with WAAS, EGNOS, and MSAS
Your tablet may have an optional embedded discrete global positioning system (GPS)
module that supports the Wide Area Augmentation System (WAAS) for improved accuracy
in the United States; European Geostationary Navigation Overlay Service (EGNOS) for
improved accuracy in Europe; and Multi-functional Satellite Augmentation System (MSAS)
for improved accuracy in Japan. The proper Augmentation system will be detected based
on your location. No special selection is required. The augmentation feature uses signals
from geostationary satellites to improve on the reliability and accuracy of the signals from
the GPS satellites. You can use it with your preferred mapping applications to find your
current and desired locations.
Security
Your R12 includes several features that you can use to enhance the security of your data and
serve as the foundation for complementary security technologies. The core security
features include password-protected BIOS, networking control, optional Computrace®
Complete tracking software, a built-in fingerprint reader, Dashboard Security Center, and
TCG Trusted Platform Module (TPM) 1.2.
Chapter 1 Getting Started Optional features 7
TPM
With the built-in TPM 1.2 and Infineon Security Platform Tools, you can create and manage
digital certificates, user and device authentication, full disk data encryption, and restricted
network access. These features are most commonly used by enterprises and enabled by the
system administrator. To download and install TPM, go to http://
www.motioncomputing.com/us/products/rugged-tablets/r12#prod_specs, select Security,
and then click the link for TCG Trusted Platform Module (TPM) 1.2 .
Computrace® Complete
The R12 Tablet PC can be purchased with the optional Computrace Complete, which offers
enhanced data protection, improved IT asset management, and managed computer theft
recovery. With Computrace, organizations can track, manage, and secure their entire
computer fleet—including remote and mobile devices—on or off the network.
Other optional features
Other R12 optional features include:
• SlateMate®—See Using the SlateMate (optional) on page 38.
• Barcode scanner—See Using the barcode scanner on page 38.
• RFID reader—See Using the RFID reader on page 40.
Chapter 1 Getting Started Optional features 8
Overview of the R12
Function
button 3
Function
button 2
Function
button 1
Microphones
Ambient light sensor Web camera
Web camera light
Windows Home button
Touchscreen display
The following photos show the buttons, slots, and ports on the R12 Tablet PC.
Front
Function button 1 Motion Dashboard (press), Windows Journal™ (press and hold)
Function button 2 Motion SnapWorks™ (press), Pictures directory (press and hold)
Function button 3 Tablet PC Settings or Barcode reader (if equipped with SlateMate)
(press), On-screen keyboard (press and hold)
Ambient light sensor Measures the light in your environment and can automatically adjust
the brightness of the display.
Microphones Front array microphones that optimize sound detection for speech
recognition and voice recording.
Chapter 1 Getting Started Overview of the R12 9
Web camera Interact with people online, stream video, or capture color images with
a 2MP web camera.
Web camera light Indicates that the web camera is active and provides lighting for images
and video.
Windows Home button Opens the Windows Start menu.
Touchscreen display Use your finger or pen to access all the functions of the R12 on the 12.5”
display.
Chapter 1 Getting Started Overview of the R12 10
Back
Documentation camera
Documentation
camera light
Microphone
Volume buttons
Speakers
Battery charge
indicator light
button
Battery latch
Battery
Battery charge indicator lights
Microphone Used for detecting sound when the documentation
camera is in use.
Documentation camera light Provides light for the documentation camera.
Documentation camera 8MP auto-focus camera that takes photos you can save
to your hard drive in BMP, JPG, and TIFF formats.
Volume buttons Use to adjust volume up or down.
Battery Powers the tablet when it is not plugged in or docked.
Battery latch Opens the battery compartment’s door.
Battery charge indicator lights Indicate the level of battery charge.
Battery charge indicator light button Press to view charge indicator lights.
Speakers Use for listening to audio.
Chapter 1 Getting Started Overview of the R12 11
Right side
Power
adapter
port
port
Audio out
port
USB
port
HDMI
SIM card slot
Fingerprint reader
Pen
bay
SD card slot
Pen tether anchor
Power button
Security button
Battery charging indicator
Power adapter port Connect the power adapter.
Audio out port Supports external stereo speakers, a stereo headset, or a stereo
headset with microphone using a standard TRS or TRRS 3.5mm plug.
USB port Connect a USB device such as a mouse, digital camera, printer, or
external storage device.
HDMI Port Connect digital audio/video devices such as an external digital
monitor.
SIM card slot Required for some mobile broadband networks. If required, your
cellular network carrier provides the SIM card.
Fingerprint reader Scan your fingerprints for added security.
Pen bay Store the pen when not in use.
SD card slot Use with an SD memory card to play media files, view files from your
camera or other devices, or to use for extra file storage.
Pen tether anchor Loop a pen tether through this attach point to keep your pen with
the tablet.
Left side
Power button Turns the tablet on and off.
Security button Use to log on to or lock the tablet. Equivalent to Ctrl+Alt+Del on a keyboard.
Battery charging
indicator
Indicates battery charging status.
Chapter 1 Getting Started Overview of the R12 12
Pen
Tip
Function button
Power
adapter
port
The R12 Tablet PC supports touch with a pen as well as with your finger with an R12-Series
digitizer pen. You may find the pen handy when you want to write a quick email or take
notes. The pen is particularly effective for precise data entry and navigation.
The R12 digitizer pen includes a pressure-sensitive tip and a function button. The pen
contains no batteries and requires no external power.
You can purchase additional pens from the Motion Computing Accessories page. For more
information on using the pen, see Using touch on page 23.
Where to begin with your R12
This section includes some steps you can follow to power up and get familiar with your R12
Tab let PC.
Step 1: Power up the tablet
1. Pull out the port door located at the bottom of the right side of the R12 to expose the
power adapter port and plug in the AC adapter.
2. Plug the power cord into an outlet.
• The battery charging indicator on the left side of the R12 turns amber to indicate that
the battery is charging.
• Keep the tablet on AC power until the battery is fully charged (the battery charging
indicator turns green). You don’t have to wait until the tablet is fully charged to turn it
on.
Chapter 1 Getting Started Where to begin with your R12 13
3. Press and release the power button located in the center of the left side of the R12
Power button
Security button
Battery charging indicator
to turn it on.
Step 2: Connect to a wireless network
The R12 comes with built-in Wi-Fi and Bluetooth. Your Tablet PC may also be equipped with
mobile broadband. To set up available wireless networks, follow these steps:.
Step 1. Enable wireless from Motion Dashboard
1. From the Windows taskbar, tap the Motion Dashboard icon .
2. Tap Wireless.
3. Enable the desired available wireless networks:
• Bluetooth Internal Wireless
• 802.11 Internal Wireless
• Mobile Broadband with GNSS
OTE: If mobile broadband isn’t listed, your R12 isn't equipped with a mobile broadband module.
N
Step 2. Set up Wi-Fi
1. From the Windows notification area, tap the wireless network icon .
2. Select a wireless network from the list of available networks.
Step 3. Set up Mobile Broadband with GNSS (optional)
OTE: Before you can connect to a mobile broadband network, you must have an active account
N
with a cellular network provider and obtain a SIM card for mobile broadband access.
To set up mobile broadband:
1. Start AirCard Watcher. From the Start menu, select All Programs > Sierra Wireless >
AirCard Watcher.
Note: AirCard Watcher will be rebranded as Skylight™ effective June 2014.
2. Tap the Connect button to connect to your wireless networks.
Chapter 1 Getting Started Where to begin with your R12 14
OTE: If you purchased the optional mobile broadband module with GNSS, your R12 has GNSS
N
capabilities. You can use GNSS with your preferred mapping applications to find your
current and destination locations.
Step 4. Set up Bluetooth
The R12 has a built-in Bluetooth adapter to connect to other Bluetooth-enabled devices.
To add a Bluetooth device:
1. From the notification area, tap the Bluetooth icon and select Add a Device.
2. Make sure the Bluetooth device is discoverable according to the device manufacturer’s
instructions. When a Bluetooth device is discoverable, it’s visible to other Bluetooth
devices within range.
3. Select the desired Bluetooth device from the list of devices.
4. Follow the on-screen instructions.
T
IP: To make the R12 visible to other devices, tap the Bluetooth icon then select Open settings.
Select the Options tab and then select Allow Bluetooth devices to connect to this
computer.
Step 3: Get familiar with your R12 Tablet PC
Once you’ve set up your R12, take a few minutes to get familiar with your Tablet PC.
• Calibrate touch. You can adjust the touch settings by calibrating the digitizer. (The
digitizer is software that detects the position of the pen or your finger on the
touchscreen display.) For details, see Adjusting touch settings on page 25.
• Use Motion Computing tools to customize your tablet according to your work style. See
Using Motion Dashboard on page 21.
• Open the writing pad and provide handwriting samples to improve handwriting
recognition. See Entering text on page 27.
• Take photos or use the web camera. See Using the cameras on page 32.
Step 4: When you take a break
When you leave your Tablet PC for a while, you can lock it to prevent unauthorized access
by pressing the Windows Security button and then selecting Lock this computer on the
following screen. You can configure the Power button to shut down your Tablet PC, or to
put it in Sleep or Hibernate mode to save power when you press the Power button.
OTE: The power button blinks when the tablet is in Sleep mode.
N
Chapter 1 Getting Started Where to begin with your R12 15
Lock and unlock the Tablet PC
Hibernate
To lock the Tablet PC, either:
• Press the security button on the right side of the tablet.
OR
• If a keyboard is attached, press Ctrl+Alt+Delete.
To unlock the tablet:
• Press the security button or Ctrl+Alt+Delete again.
Sleep mode
Place your tablet in Sleep mode when you go away for a short period of time. Sleep mode
conserves battery power while you’re away and when you return, your desktop is the same
as you left it.
To put the tablet in Sleep mode:
• Save your files.
• Press and release the power button .
Note: While in Sleep mode, the power button flashes green.
To wake up the tablet from Sleep mode:
• Press and release the power button .
The tablet quickly resumes activity and your desktop is the same as you left it.
Note: If you have security enabled on your tablet, you’ll need to unlock the Tablet PC.
Hibernate mode
If you intend to leave your tablet for several hours or more, you can put the tablet in
Hibernate mode. Like sleep, when you return from hibernate, your desktop is the same as
you left it.
Note: If you have security enabled on your tablet, you’ll need to unlock the Tablet PC.
It takes longer to start up from Hibernate mode than sleep, but it consumes very little
power, saves data to disk beforehand, and is still faster than starting your tablet after
shutting it down.
To put the tablet in Hibernate mode:
• From the Start menu, tap the arrow next to Shut down and select Hibernate.
Chapter 1 Getting Started Where to begin with your R12 16
Optional setup tasks
Create a recovery image
Once you’ve set up your R12 the way you like it, including installing your applications,
create a system image on an external USB drive. This is a safety measure in the event that
your system stops working.
A system image is an exact copy of a drive and includes Windows 7, your system settings,
programs, and files. For more information, see Creating a system image on page 57.
Attach the pen tether
The R12 pen comes with a tether so that you can attach the pen to your tablet to avoid
misplacing it.
To attach the pen tether:
1. Slip one end of the tether through the hole at the end of the pen, then pull the pen
through the loop until it is tight.
2. Slip the other end of the tether through the attach point on the R12, then pull the pen
through the loop until it is tight.
You can purchase additional pen tethers from the Motion Computing Accessories page.
Connect the tablet to a docking station
A variety of docking solutions for the R12 are available for purchase on the Motion
Computing Accessories page.
The docking station for the R12 adds functionality to your tablet, including port expansion
for Ethernet, VGA and HDMI monitors, and USB devices such as printers, keyboards, and
mice. The docking station also charges the tablet and includes a charging bay for an extra
battery. Mobile docks are also available for your R12 and enable you to mount your Tablet
PC in a variety of vehicles. For details on installing and using the docking station, see the
User’s Guide that accompanies your docking station.
Connect the tablet to a display monitor
Connect a display monitor to your R12 Tablet PC using either the VGA or HDMI port located
on the docking station.
After connecting the monitor, set up the external display from the Motion Dashboard as
described in Setting up an external display on page 31.
Chapter 1 Getting Started Optional setup tasks 17
For more information
This User’s Guide introduces the full set of R12 features and provides instructions for
common tasks you’ll perform. The rest of this book is organized as follows:
• Using your R12—Provides instructions for basic R12 tasks including how to customize
your tablet to fit the way you work using Motion Dashboard, how to use the cameras,
how to set up speech recognition, and more.
• Caring for your R12—Provides suggestions for the care and maintenance of your Tablet
PC.
• R12 Troubleshooting and FAQs—Provides answers for common issues you may
encounter as you begin to use your R12.
The Getting Started document located on the Tablet PC’s desktop provides a number of tips
to get you started using the tablet quickly.
N
OTE: If you don’t have access to a particular feature or setting on your Tablet PC, contact your
system administrator for additional information.
You will find other useful information on our website:
• Motion Computing Support
• Free online training videos
• Knowledge Base
• Motion Computing Accessories
• Motion Computing Store
N
OTE: This User’s Guide is available in French, German, Spanish and Portuguese on our website.
Chapter 1 Getting Started For more information 18
Using your R12
This chapter provides information about performing the following tasks:
• Using Motion Dashboard on page 21
• Using touch on page 23
• Using handwriting recognition on page 28
• Using the Function buttons on page 29
• Using the Windows Home button on page 30
• Setting display options on page 30
• Using the built-in microphones on page 32
• Using the cameras on page 32
• Using the SlateMate (optional) on page 38
• Using the barcode scanner on page 38
2
• Using the RFID reader on page 40
• Using the battery on page 41
• Using Wi-Fi (802.11a/g/n) and Bluetooth on page 46
• Using Mobile Broadband with GNSS on page 48
• Using the discrete GPS receiver with WAAS, EGNOS, and MSAS on page 50
• Using Bluetooth on page 47
• Using the fingerprint reader on page 50
• Using the SIM card reader on page 55
• Using the SD card reader on page 56
• Locating your serial number on page 56
• Backing up your system on page 57
• Restoring your system on page 57
• Finding other software on page 59
Chapter 2 Using your R12 19
The R12 desktop and applications
Motion Dashboard Motion OmniPass Taskbar Windows Notification Area
Getting Started
document
When you start up your R12 for the first time, the desktop may look like the following
illustration. Motion Computing applications appear in the taskbar and Windows®
notification area.
The Motion Computing applications are described below.
Motion Getting
Started
Motion Dashboard Motion application for changing tablet settings. See
Motion OmniPass Motion application for using the R12’s fingerprint reader
Document that contains tips for getting started with your
R12 Tablet PC.
Using Motion Dashboard on page 21.
to log in to Windows and your files, applications and
websites. See Using the fingerprint reader on page 50.
Chapter 2 Using your R12 The R12 desktop and applications 20
Using Motion Dashboard
Motion Dashboard provides a convenient way to change common tablet-related settings.
To open Motion Dashboard:
• Press Function button 1, which is located on the front left side of the Tablet PC. (See
Using the Function buttons on page 29.)
OR
• From the Windows taskbar, tap the Motion Dashboard icon .
Motion Dashboard is organized into categories, which are listed on the left of the
Dashboard. Tap a category button to display its settings.
The table on the following page lists some of the tasks you can perform using Motion
Dashboard.
OTE: Tap the Help icon for detailed information about using Motion Dashboard.
N
Chapter 2 Using your R12 Using Motion Dashboard 21
Dashboard Category Task
Display • Rotate the display orientation.
• Adjust the brightness of the display.
• Set advanced graphic properties.
• Set up an external display.
•Dim the display automatically.
Audio • Adjust speaker and microphone volume.
• Adjust advanced audio settings.
• Suppress background noise.
•Balance speakers.
Pen & Tablet • Configure your Tablet PC to use touch only, pen only, or
both simultaneously.
• Adjust touch to left-handed setting.
• Adjust sensitivity to flicks and gestures.
• Use the automatic learning feature to train your Tablet PC
to recognize your handwriting more accurately.
• Enable haptic feedback, which uses vibrations to indicate
that the Windows Start button or Function buttons have
been pressed.
• Enable the R12 Companion Keyboard.
• Enable RFID (if equipped with optional ®)
Wireless • Enable and disable Wi-Fi®, Bluetooth®, and mobile
broadband
• Choose to have wireless disabled on startup (it’s enabled
by default).
•Adjust Wi-Fi, Bluetooth, and mobile broadband properties.
Power • Select a power plan.
• Change what the power button does when pressed: sleep,
hibernate, or shut down.
Security • Set up the fingerprint reader and other security options.
Accessing Motion tools from the Windows notification area
You can access common Motion tools from the Windows notification area.
N
OTE: Initially, the Motion icons don’t appear in the Windows notification area. Tap the arrow to
view more icons. Tap Customize to have the icons appear in the Windows notification area.
Chapter 2 Using your R12 Accessing Motion tools from the Windows notification area 22
Power
Arrow Wireless
indicator
indicator
Motion utilities
Motion icons in the Windows notification area
Tap the Motion icon to display:
• Motion Dashboard—Opens the Motion Dashboard.
• Options—Lists options you can set:
– Show Hard Drive Activity—When selected, the Motion icon blinks when there is
hard drive activity.
– Automatic Display Rotation—When selected, the R12 automatically changes the
viewing orientation (landscape to portrait or vice versa) when the tablet is physically
rotated.
Using touch
Your R12 is equipped with up to 10-finger capacitive touch, which means you can use your
fingers to select items and open files, zoom in and out, scroll through browser windows and
documents, and more.
Here are some common ways to perform tasks on a touchscreen:
• Tap—Select something
• Press and hold—Open a menu of options. This is equivalent to right-clicking a mouse to
display the right-click menu. Press and hold your finger until a circle appears, then lift
your finger to display the menu.
• Double-tap—Perform a double-click action
• Tap and drag—Drag and drop
• Pinch fingers together—Zoom in
• Spread fingers apart—Zoom out
• Flick—Scroll through a list or move quickly
• Press and hold the pen’s function button (equivalent to a right-click on a mouse)—
Open a context-sensitive menu
OTE: If the tablet doesn’t respond when you tap with your finger, try using more area of your
N
fingertip. While the R12’s touchscreen will respond to capacitive-touch gloves, it won’t
respond to other input such as tapping it with another object (e.g., a credit card, or a stylus
or digitizer pen from another device).
Chapter 2 Using your R12 Using touch 23
Calibrate pen and touch
Calibrate the pen and your finger so that they can be detected more accurately on the
touchscreen display. You should do so when you first start using the Tablet PC and
whenever the pointer doesn’t align with your pen or finger.
To calibrate the digitizer:
1. Open Motion Dashboard.
2. Tap Pen & Tablet.
3. Under Pen & Tablet, tap Calibrate Digitizer.
4. Tap the Calibrate button in the Display tab.
5. Choose Pen input or Touch input in the following pop-up display.
6. Provide calibration samples by tapping the crosshairs with your pen or finger in the
following screen as directed.
7. Tap Ye s or No when asked if you want to save the calibration data.
Changing to one-tap open for touch
With touch, you may want to change how you select and open items. By default, Windows
folders are set up so that you tap once to select an item and double-tap to open it. For
touchscreen displays, you can change the behavior to point to select an item and open an
item with one tap instead of two.
To change folder options:
1. From the Windows Control Panel, tap Appearance and Personalization, Folder
Options, then tap Specify single- or double-click to open.
2. Under Click items as follows, tap Single-click to open an item (point to select).
For more information, open Windows Help and search for “folder options.”
Customizing touch input mode
You can determine how touch input is configured by setting the input mode. You can use:
• Your finger only; no pen input is detected.
• The pen only; no finger input is detected.
• Both your finger and a pen.
• Switch between touch and pen input, in which case you double-tap to switch to touch
input. This is useful to avoid the tablet from responding to unintentional touch input.
To configure touch settings:
1. Open Motion Dashboard.
2. Tap Pen & Tablet.
Chapter 2 Using your R12 Using touch 24
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