Motion Computing J3500 Instruction Manual

J3500 Tablet PC
Model T008
User’s Guide
© 2012 Motion Computing, Inc. All rights reserved.
This document contains information protected by copyright. No part of this document may be reproduced in any form without written consent from Motion.
Motion, Motion Computing, Speak Anywhere, View Anywhere, and QuickNav are trademarks or registered trademarks of Motion Computing, Inc. in the U.S.A. and other countries.
Acrobat is a registered trademark of Adobe Systems Incorporated.
Bluetooth is a registered trademark owned by the Bluetooth SIG, Inc., U.S.A. and licensed to Motion Computing, Inc.
Intel, Intel Atom, Core, vPro, and Centrino are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
Computrace is a registered trademark of Absolute Software Corp.
Knowles and IntelliSonic are trademarks or registeredtrademarks of Knowles Acoustics, Inc.
OmniPass is a trademark of Softex, Inc.
Realtek is a trademark of Realtek Semiconductor Corporation.
Microsoft, Windows, and Windows Journal are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.
Qualcomm, Gobi, and Gobi 3000 are trademarks or registered trademarks of Qualcomm Incorporated.
SigmaTel is a registered trademark and Universal Jacks is a trademark of SigmaTel Corporation.
Wi-Fi is a registered trademark of the Wi-Fi Alliance.
HDMI, the HDMI logo, and High-Definition Multimedia Interface are trademarks of HDMI Licensing LLC in the United States and other countries.
Insyde and InsydeH
0 are trademarks of Insyde
2
Software Corporation.
End users may not loan, rent, lease, lend, or otherwise transfer the CDs or DVDs provided for recovery purposes to another user, except as permitted in the End User License Agreement for such product.
Motion Computing, Inc. has made every effort to identify trademarked properties and owners on this page. All brands and product names used in this document are for identification purposes only and may be trademarks or registered trademarks of their respective companies.
The warranties for Motion products are set forth in the express limited warranty statements accompanying such products. Nothing in this document constitutes an additional warranty.
The Motion Computing products and services may be covered by one or more patent-protected inventions. Additional patents may also be pending. For more information, see
www.motioncomputing.com/info/patents.asp.
The end user may access only one operating system language version.
L'utilisateur final ne peut accéder qu'à une seule version linguistique du système d'exploitation.
Der Endbenutzer darf nur auf eine Sprachversion des Betriebssystems zugreifen.
De eindgebruiker heeft slechts toegang tot één taalversie van het besturingssysteem.
L'utente finale può accedere a una sola lingua del sistema operativo.
El usuario final sólo podrá acceder a una versión de idioma del sistema operativo.
Loppukäyttäjä voi käyttää vain yhtä käyttöjärjestelmän kieliversiota.
Användaren har endast tillgång till en språkversion av operativsystemet.
Slutbrugeren har kun adgang til ét af operativsystemets sprogversioner.
Sluttbruker kan aksessere kun én av operativsystemets språkversjoner.
O utilizador final pode alcançar somente uma versão de língua do sistema de exploração.
O usuário final pode acessar apenas uma versão de idioma do sistema operacional.
Model T008 PN 024-02-0244 Revision A02

Contents

Chapter 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Optional features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Mobile broadband with GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Touchscreen Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
View Anywhere display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Other optional features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Overview of the J3500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Back view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Right side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Left side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Where to begin with your J3500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Step 1: Power up the tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Step 2: Connect to a wireless network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Step 3: Get familiar with your J3500 Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Step 4: When you take a break . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Optional setup tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Create a recovery image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Attach the pen tether . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connect the tablet to a docking station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connect the tablet to a display monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connect the mobile keyboard to the tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
For more information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Chapter 2 Using your J3500 . . . . . . . . . . . . . . . . . . . . . . . .17
Introducing the J3500 desktop and applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Changing the location of the taskbar. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Using the Motion Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Accessing Motion tools from Windows notification area . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Calibrate touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
How to use gestures with the multiple-touch display . . . . . . . . . . . . . . . . . . . . . . . . . 22
Changing to one-tap open for touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Configuring touch input mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Adjusting touch settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Adjusting pen settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Adjusting tablet PC settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Entering text and handwriting recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Opening and closing the input panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Contents iii
Docking or floating the input panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Entering numbers with numbers pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Entering special keys with the extended keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Using the handwriting recognition program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the Front panel buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Configuring front panel buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using the camera (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Using Motion QuickNav . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Starting Motion QuickNav . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Hiding and showing the Motion QuickNav tool bar. . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Stopping Motion QuickNav. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Accessing Motion QuickNav help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Setting Motion QuickNav options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Using the Motion QuickNav tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Taking photos with Motion QuickNav. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Editing photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Locating Motion QuickNav output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Setting display options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Adjusting the display brightness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Rotating the display orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Enabling or disabling automatic rotation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Setting up an external display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Connecting to an external monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Connecting headphones, external speakers, or a microphone . . . . . . . . . . . . . . . . . . . 47
Using the built-in microphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using speech recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Setting up speech recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using dictation and voice commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Using the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Checking tablet battery power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Charging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Removing and replacing the J3500 battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Hot swapping the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Long-term battery storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Disposing used batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Battery and power management tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Changing the power plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Changing how the power button functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Using the fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Starting the OmniPass application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Create an OmniPass user account. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Replace your passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Setting up strong logon security. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Using the smart card reader (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Using the Express card reader (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Using the SIM card slot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Using Windows Action Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Setting up user accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Locating your serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Backing up your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Restoring your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
iv Contents
Creating a system image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Restoring your system image from Windows Control Panel . . . . . . . . . . . . . . . . . . . 65
Restoring your system image if you can’t start Windows 7 . . . . . . . . . . . . . . . . . . . . 66
Restoring your system without a system image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Finding other software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Chapter 3 Caring for your J3500 . . . . . . . . . . . . . . . . . . . .69
General care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Caring for the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Cleaning solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Caring for the pen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Replacing pen tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Cleaning the fingerprint reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Caring for the tablet battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Traveling with your J3500 Tablet PC. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Chapter 4 Troubleshooting and FAQs. . . . . . . . . . . . . . .73
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Power problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Battery problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Display problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Touch or pen problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Front panel buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Ports and connectors problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Network problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Audio problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Motion QuickNav problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
System problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Contents v
vi Contents

Getting Started

The Motion Computing® J3500 Tablet PC is rugged, powerful and purposely built for field professionals that require a highly mobile device for often harsh work environments. Built for business with Intel® Core vPro™ technology and running Microsoft® Windows® 7, the J3500 offers new levels of performance, security and manageability, and it's packed with integrated features that improve in-the-field productivity. Optimized for digitizer pen and touch input, users can easily navigate a variety of software applications.
The J3500 Tablet PC includes the following features:
Intel® Core™ i7 vPro™ Processor, Intel® Core™ i5 vPro Processor or Intel® Core™ i3
Processor
Windows® 7 Professional
Hard Disk Drive (HDD) or Solid State Drive (SSD) *
1
12.1” AFFS+ LED Backlight digitizer widescreen (WXGA, 1280 x 800) display with either
dual touch or View Anywhere® with Corning® Gorilla® Glass *
Dual input—digitizer pen and multi-touch
Intel® Centrino® Ultimate-N 6300 Wireless (802.11 a/b/g/n)
Bluetooth® 2.1+EDR *
Mobile broadband with global positioning system (GPS) receiver *
3.0 MP auto-focus camera with illumination light *
Two speakers and two multi-directional array microphones
AuthenTec AES2550 fingerprint reader
Ports include 10/100/1000 Ethernet, microphone-in, headphone-out, external VGA, and
two USB 2.0
Smart card reader, SIM card, Express card and universal lock slots *
Motion QuickNav
TCG Trusted Platform Module (TPM)
Compliant with ENERGERY STAR® product specifications for computers, Version 5.2.
* Optional features are available when you purchase your tablet.
Chapter 1 Getting Started 1

Optional features

This section describes the optional features available when you purchase your J3500.

Mobile broadband with GPS

You can choose to purchase a J3500 Tablet PC with the optional mobile broadband with GPS module. When installed, the module provides:
Worldwide mobile broadband support
Worldwide global positioning (GPS) support
Motion Connection Manager is an application that you use to manage your mobile broadband and GPS network connections. For information on setting up mobile broadband, see “Set up mobile broadband with GPS” on page 11.
The GPS receiver uses satellites to determine the current location, altitude, heading and horizontal velocity of the J3500. You can use it with your preferred mapping applications to find your current and desired locations.

Security

The J3500 provides a safe computing environment that enables strong security protection and serves as the foundation for complementary security technologies. The core security features include InsydeH
reader, a universal security lock, the Dashboard Security Center, a Smart Card-ready platform and a TPM (Trusted Platform Module).
0™ Extensible Firmware Interface (EFI) BIOS, a built-in fingerprint
2
TPM is used by enterprise-level software applications to implement advanced security features such as:
User and device authentication
Full disk data encryption
Restricted network access
System administrators typically configure TPM, which entails enabling TPM in the BIOS and configuring the accompanying security software provided by the TPM manufacturer, Infineon.

Touchscreen Display

The J3500 Tablet PC can be purchased with an optional dual-touch display so that you can use your finger as well as a pen.
2 Chapter 1 Getting Started Optional features

View Anywhere display

The View Anywhere display option enhances outdoor viewing and bright-light viewing environments. The View Anywhere display includes all the features of the standard display plus:
A protective layer that improves the sunlight contrast ratio and significantly reduces
reflection and glare.
Improved sunlight contrast ratio, which enhances viewability at wide viewing angles.
Reduced reflection and glare and improved light pass-through efficiency.

Other optional features

Other optional J3500 features are described later:
Bluetooth adapter, see “Set up Bluetooth” on page 11
Camera, see “Using the camera (optional)” on page 32
Smart card reader, see “Using the smart card reader (optional)” on page 60
Express card slot, see “Using the Express card reader (optional)” on page 61

Overview of the J3500

The following illustrations show the buttons, slots and ports on the J3500 Tablet PC.
Chapter 1 Getting Started Overview of the J3500 3

Front view

microphone
camera button
directional pad
speakers
ambient light
microphones
Dashboard button
sensor
QuickNav button
Esc button
Speakers Listen to music or other audio.
Microphones Record sounds and use for speech recognition.
Ambient light sensor
Camera button Trigger the integrated camera.
QuickNav™ button Open Motion QuickNav
Dashboard button Open Motion Dashboard.
Esc button Turn off the display.
Measures background light and can automatically adjust the display brightness.
Directional pad Use for basic navigation. Equivalent to the arrow keys on a
keyboard. The center button is equivalent to Enter.
4 Chapter 1 Getting Started Overview of the J3500

Back view

camera lens
camera light
battery (left)
battery (right)
battery release switch (right)
battery power indicator lights
battery gauge button (left)
battery gauge button (right)
battery release switch (left)
battery power indicator lights (left)
(right)
FlexDock connector (cover shown)
FlexDock connector (cover shown)
Battery power
Connects to the FlexDock when docked. Remove the cover before attaching the J3500 to the dock.
Show the amount of remaining battery power.
indicator lights
Battery Powers the tablet PC when it is not plugged in or docked.
Battery gauge button
Battery release
Press the button to show remaining power on the indicator lights.
Slide to release and remove the battery.
switch
Camera lens
Capture images to the hard disk drive.
(optional)
Camera light (optional)
Provides light for the integrated camera.
Chapter 1 Getting Started Overview of the J3500 5

Right side view

power button
fingerprint
(Cover removed)
air vent
Express card
pen tether
smart card slot (optional)
shoulder strap attach point
pen bay
slot (optional)
reader
Windows Security button
attach point
battery status light
Shoulder strap attach point
Air vent Dissipates heat from the tablet PC.
Battery status light Indicates amount of remaining battery power.
Attach point for the shoulder strap.
Windows Security button
Use to log on to or lock the tablet PC. Equivalent to Ctrl+Alt+Del on a keyboard.
Fingerprint reader Scan your fingerprints for added security. You can also
use the fingerprint reader as a navigation device.
Power button Turns the tablet PC on and off.
Card slots cover Covers the smart card and Express card slots.
Smart card slot Attach a smart card.
Express card slot Attach an Express card.
Pen and pen bay Store the pen when not in use.
Pen tether attach
Attach point for the pen tether.
point
6 Chapter 1 Getting Started Overview of the J3500

Left side view

microphone port
headphone port
shoulder strap attach point
universal lock slot
video port (VGA)
air vent
Ethernet port
(port covers removed)
USB ports
power adapter port
Universal lock slot Connect a security cable to protect the tablet PC from
Air vent Dissipates heat from the tablet PC.
theft.
Audio in/ Microphone port
Audio out/ Headphone port
Connect a microphone or other audio source using a
3.5 mm jack.
Connect headphones, speakers, or audio equipment using a 3.5 mm jack.
Ethernet port Connect to a 10/100/1000 Ethernet network.
Port covers Covers the two sets of ports.
USB 2.0 ports Connect USB devices such as a mouse, digital camera,
printer, or external storage device.
Video (VGA) port Connect an external monitor using the standard DB-15
VGA connector.
Power adapter port Connect the power adapter.
Shoulder strap
Attach point for the shoulder strap.
attach point
Chapter 1 Getting Started Overview of the J3500 7

Bottom view

mobile keyboard connector
function button
eraser
tip
Mobile keyboard connector Interface for the Mobile keyboard.
Pen
J3500 supports touch with a pen and optionally with your finger. You may find the pen handy when you want to write a quick email or take notes. The pen is particularly effective for precise data entry and navigation.
The pen includes a pressure-sensitive tip, a function button, and an eraser. When pressed, the function button displays a shortcut (right-click) menu. The pen contains no batteries and requires no external power.
J3500 pen
You can purchase pens from the Motion Computing Accessories page. For more information on using the pen, see “Using touch” on page 21.
8 Chapter 1 Getting Started Overview of the J3500

Where to begin with your J3500

Here are some steps you can follow to power up and get familiar with your J3500 Tablet PC.

Step 1: Power up the tablet

1. Plug the AC adapter into the AC adapter port located on the bottom left side of the J3500.
2. Plug the power cord into an outlet.
The battery gauge turns amber to indicate that the battery is charging.
Keep the tablet on AC power until the battery is fully charged.
Power up the J3500
3. Press and release the power button located on the right side of the J3500 to turn it on.
4. Follow the on-screen instructions to set up your user account and activate Windows 7.

Step 2: Connect to a wireless network

The J3500 comes with built-in Wi-Fi. Your tablet PC may also be equipped with mobile broadband for accessing the Internet and Bluetooth.
Chapter 1 Getting Started Where to begin with your J3500 9
To set up available wireless networks:
“Enable wireless from the Motion Dashboard”
“Set up Wi-Fi”
“Set up mobile broadband with GPS”
“Set up Bluetooth”
Enable wireless from the Motion Dashboard
The first task when setting up wireless is to enable the wireless network adapters from the Motion Dashboard. The Dashboard is a Motion Computing application for configuring your J3500 Tablet PC.
To enable wireless adapters
1. Open the Motion Dashboard. From the Windows task bar, tap the Motion Dashboard
icon .
2. Tap Wireless.
3. Tap the check boxes next to all wireless networks you intend to use:
Enable Bluetooth Internal Wireless
Enable 802.11 Internal Wireless
Enable Mobile Broadband with GPS (If this option is not listed, your J3500 does not
have mobile broadband capabilities.)
N
OTE: To extend battery life, enable only the wireless devices that you will be using.
Set up Wi-Fi
Connect to the Internet and other computers wirelessly over Wi-Fi.
To se t up Wi -Fi
1. Enable Wi-Fi from the Motion Dashboard.
2. From the notification area, tap the wireless network icon .
3. Tap the desired wireless network from the list of available networks.
10 Chapter 1 Getting Started Where to begin with your J3500
Set up mobile broadband with GPS
If you purchased your J3500 with the optional mobile broadband module, you can connect to high-speed cellular networks worldwide. With the mobile broadband module and a data plan from one of several cellular network providers, you have full Internet access.
The mobile broadband module includes a GPS receiver which provides the current location of this tablet PC. With the GPS receiver, you can use most GPS navigation and mapping applications. You use the Motion Connection Manager to manage your mobile broadband and GPS network connections.
To set up mobile broadband
1. Enable mobile broadband from the Motion Dashboard.
2. Start the Motion Connection Manager. From the Start menu, select All Programs > Motion Computing > Motion CM.
3. Tap the help icon and select the help topic, Setting up mobile broadband.
4. Follow the instructions to set up a network profile and connect to the mobile broadband network.
N
OTE: Before you can connect to a mobile broadband network, you must have an active account
with a cellular network provider. Some providers require a SIM card for mobile broadband access; if you are not sure whether you need one, contact your mobile broadband provider.
Set up Bluetooth
Your J3500 may be equipped with the optional built-in Bluetooth adapter which provides short-range wireless connectivity with other Bluetooth enabled devices.
To set up Bluetooth
1. Enable Bluetooth from the Motion Dashboard.
2. Add a Bluetooth device:
a. From the notification area, tap the Bluetooth icon and select Add a Device.
b. Make sure the device is discoverable according to Bluetooth device manufacturer’s
instructions. When a Bluetooth device is discoverable, it is visible to other Bluetooth devices within range.
c. Select the desired Bluetooth device from the list of available devices.
d. Follow the on-screen instructions to complete the procedure.
3. Make the J3500 discoverable (visible) to other Bluetooth devices:
a. From the notification area, tap the Bluetooth icon and select Open settings.
b. On the Options tab, select Allow Bluetooth devices to find this computer.
Chapter 1 Getting Started Where to begin with your J3500 11

Step 3: Get familiar with your J3500 Tablet PC

Once you’ve set up your J3500, take a few minutes to get familiar with your tablet PC.
Calibrate touch. If you have a J3500 with a touchscreen display, you should adjust the
touch settings by calibrating the digitizer. (The digitizer is software that detects the position of the pen or your finger on the touchscreen display.) For details, see “Calibrate touch” on page 22.
Use Motion Computing tools to customize your tablet according to your work style. See
“Using the Motion Dashboard” on page 18.
Open the writing pad and provide handwriting samples to improve handwriting
recognition. See “Entering text and handwriting recognition” on page 26.
Take photos with the optional camera. See “Using the camera (optional)” on page 32.
Set up speech recognition. See “Using speech recognition” on page 47.

Step 4: When you take a break

When you go away from your tablet PC for a while, you can lock it to avoid others from accessing it by pressing the Security button and put it in sleep or hibernate mode to save power by pressing the Power button.
Lock and unlock the tablet PC
To lock the tablet PC, either
Press and the security button on the right side of the tablet.
If a keyboard is attached, enter Ctrl+Alt+Delete.
To unlock the tablet
Press the security button or Ctrl+Alt+Delete again.
Sleep mode
Place your tablet in sleep mode when you go away for a short period of time. Sleep mode conserves battery power while you are away and when you return, your desktop is the same as you left it. Sleep is sometimes called “stand-by.”
To put the tablet in sleep mode
Save your files.
Press and release the power button .
Note: While in sleep mode, the power button flashes green.
To wake up the tablet from sleep mode
Press and release the power button .
The tablet quickly resumes activity and your desktop is the same as you left it.
12 Chapter 1 Getting Started Where to begin with your J3500
Hibernate mode
hibernate
If you intend to leave your tablet for several hours or more, you can put the tablet in hibernate mode. Like sleep, when you return from hibernate, your desktop is the same as you left it.
It takes longer to start up from hibernate mode than sleep, but it consumes very little power, saves data to disk beforehand, and is still faster than starting your tablet after shutting it down.
To put the tablet in hibernate mode
From the Start menu, tap the arrow next to Shut down and select Hibernate.
Hibernate from the Start menu
For more information on power options, see “Changing how the power button functions” on page 55.
ENERGY STAR® compliant
The default power settings on the J3500 have been selected for compliance with the
ENERGERY STAR
display dims after 1 minute and turns off after 2 minutes. Also, the computer goes to sleep after 10 minutes. When plugged in, the display dims after 5 minutes and turns off after 10 minutes. Also, the computer goes to sleep after 30 minutes.
ENERGY STAR qualified products and practices help you reduce energy usage and greenhouse gas emissions. Adhering to recommended power settings not only conserves electricity but also keeps equipment cool, thereby reducing the need for air conditioning, saving even more energy.
® product specifications for computers. When running on battery, the

Optional setup tasks

Here are some other tasks you may want to do when you start out with your J3500.

Create a recovery image

Once you have set up your J3500 the way you like it, including installing your applications, create a system image on an external USB drive. This is a safety measure in the unfortunate event that your system stops working.
Chapter 1 Getting Started Optional setup tasks 13
A system image is an exact copy of a drive and includes Windows 7, your system settings, programs, and files. For more information, see “Creating a system image” on page 65.

Attach the pen tether

The J3500 pen comes with a tether so that you can attach the pen to your tablet to avoid misplacing it. The tether is essentially a string with loops at each end.
To attach the pen tether
1. Slip one end of the tether through the hole at the end of the pen, then pull the pen through the loop until it is tight.
2. Slip the other end of the tether through the attach point on the J3500 then pull the pen through the loop until it is tight.
You can purchase additional pens and tethers from Motion Computing Accessories.

Connect the tablet to a docking station

The docking station for the J3500, called a FlexDock, is a separate accessory that you can purchase from the Motion Computing Accessories page.
The docking station adds functionality to your tablet, including port expansion for Ethernet, VGA monitors, and USB devices such as printers, keyboards, and mice. The docking station also charges the tablet and includes a charging bay for an extra battery. For details on installing and using the docking station, see the J-Series Tablet PC FlexDock User Guide which accompanies the docking station.
To connect the tablet to a docking station
1. Connect the AC adapter to the port on the back of the docking station.
2. If desired, connect a mouse and or keyboard to USB ports on the back of the docking station.
3. With the front of the dock facing you and holding the tablet upright, slip the tablet into the dock.

Connect the tablet to a display monitor

Connect a display monitor to your J3500 Tablet PC using the VGA port located on the docking station.
After connecting the monitor, set up the external display from the Motion Dashboard as described in “Setting up an external display” on page 44.

Connect the mobile keyboard to the tablet

The J-Series Mobile Keyboard is a thin-profile, portable keyboard that you can use with the J3500 Tablet PC. This lightweight keyboard folds up and magnetically attaches to the back of the J3500 for easy portability. This is a full-size keyboard with a palm rest and touchpad.
14 Chapter 1 Getting Started Optional setup tasks
While the keyboard touchpad is usually enabled, you can disable the touchpad if desired. By default, the touchpad is enabled when the tablet and keyboard are turned on.
To disable the keyboard touchpad
Press the Function key and F1 key at the same time.
To enable the keyboard touchpad
Press the Function key and F2 key at the same time.

For more information

This User’s Guide introduces the full set of J3500 features and provides instructions for common tasks you’ll perform. The rest of this book is organized as follows:
Chapter 2 Using your J3500—Provides instructions for basic J3500 tasks including how
to customize your tablet to fit the way you work using Motion Dashboard, how to use the cameras, how to set up speech recognition and more.
Chapter 3 Caring for your J3500—Provides suggestions for keeping your tablet in
great shape.
Chapter 4 Troubleshooting and FAQs—Provides answers to common issues you may
encounter as you begin to use your J3500. Also includes FAQs.
The Getting Started document located on the desktop provides a number of tips to get you started using the tablet quickly.
You will find other useful information on our website:
Tablet PC Tips & Tricks
Motion Computing Support
Free online training videos
Knowledge Base
Motion Computing Accessories
Motion Computing Store
OTE: This guide is available in French, German, Spanish and Portuguese from the web site.
N
Chapter 1 Getting Started For more information 15
16 Chapter 1 Getting Started For more information

Using your J3500

Getting Started document
taskbar notification area
This chapter provides information about performing common tablet tasks such as customizing touch and changing tablet settings.

Introducing the J3500 desktop and applications

When you start up the J3500 for the first time, the desktop looks like the following picture where Motion Computing applications appear in the taskbar and notification area.
2
Motion Computing desktop
Chapter 2 Using your J3500 17
The Motion Computing applications are described below.
Motion Getting Started
Motion Dashboard Motion application for changing tablet settings. See
Motion QuickNav User interface designed for touch devices. You can use
Document that contains tips for starting out with the J3500 Tablet PC.
“Using the Motion Dashboard” on page 18.
this to access the web and documentation cameras. See “Using the camera (optional)” on page 32.

Changing the location of the taskbar

You may find it convenient to place the Windows taskbar on the left edge of the display, especially if your tablet PC has a touchscreen display.
To place the taskbar on the left edge of the screen
1. Press and hold the Start menu icon and tap Properties.
2. Tap the Tas kb ar tab.
3. Make sure that Lock the taskbar is checked.
4. Under Taskbar location on screen, select Left.
5. Tap OK.
T
IP: As an option, you can hide the taskbar altogether; it reappears when you tap the area. From
the Tas kb ar tab, tap the Auto-hide the task bar check box.

Using the Motion Dashboard

The Motion Dashboard provides a convenient way to change common tablet-related settings.
To open Motion Dashboard
From the Windows task bar, tap the Motion Dashboard icon .
18 Chapter 2 Using your J3500 Using the Motion Dashboard
OR
Dashboard button
Press the Dashboard button ( ) located on the front of the tablet.
Motion Dashboard is organized into categories, which are listed on the left of the Dashboard. Tap a category to display its settings. In this illustration, Motion Dashboard is open to Display settings.
Motion Dashboard
The following table lists some of the tasks you can perform using the Motion Dashboard.
N
OTE: This is a partial list of tasks that you can perform with Motion Dashboard.
Some of these tasks are described in this chapter; all tasks are described in
Motion Dashboard by tapping the help icon .
Chapter 2 Using your J3500 Using the Motion Dashboard 19
Motion power indicator
arrow Motion utilities
QuickNav
Dashboard Category Ta sk
Display • Rotate the display orientation
• Adjust the brightness of the display
• Set advanced graphic properties
• Set up an external display
•Dim the display automatically
Audio • Adjust speaker and microphone volume
• Adjust advanced audio settings
• Suppress background noise
•Balance speakers
Pen & Tablet • Configure touch to use touch only, pen only or both
simultaneously
• Adjust touch to left-handed setting
• Adjust sensitivity to flicks and gestures
• Use the pen function button for erasing digital ink instead of performing the right-click action
• Personalize your handwriting so that it can be recognized more accurately
Wireless • Enable and disable Wi-Fi, Bluetooth and mobile
broadband
• Choose to have wireless disabled on Start Up (it is enabled by default)
•Adjust Wi-Fi, Bluetooth and mobile broadband properties
Power • Select a power plan
• Change what the power button does when pressed: sleep, hibernate or shut down
Security • Set up the fingerprint reader and other security options

Accessing Motion tools from Windows notification area

For convenience, you can access common Motion tools from the Windows notification area.
OTE: Initially, the Motion icons do not appear in the notification area. Tap the arrow to view more
N
icons. Tap Customize to have the icons appear in the notification area.
Motion icons in the notification area
20 Chapter 2 Using your J3500 Accessing Motion tools from Windows notification area
Tap the Motion icon to display:
Battery Health—Shows the current battery charge level.
Motion Dashboard—Opens the Motion Dashboard.
Options—Lists options you can set:
Show Hard Drive Activity—When selected, the Motion icon blinks when there is
hard drive activity.
Automatic Display Rotation—When selected, the J3500 automatically changes the
viewing orientation (landscape to portrait or vice versa) when the tablet is physically rotated.

Using touch

With the J3500 with the dual touchscreen display option, you can use either your finger, a pen or both to interact with the touchscreen display. While it’s convenient to use your finger most of the time, a pen allows you more precise control, for example, when editing documents or drawing graphics.
N
OTE: The dual touchscreen display is available as an option for the J3500 Tablet PC.
With touchscreen displays, you use your finger or pen as you would use a mouse. For example, tapping twice is the same as double-clicking a mouse. Tap and holding is the same as right-clicking a mouse to open shortcut (right-click) menus.
You can use touch to:
Select menu items and open files
Use gestures to rotate and zoom in and out of pictures
Use flicks to navigate through browser windows and documents
For information on using touch gestures and flicks, open Windows Help and Support and search for “gestures” and “flicks.”
Here are some common ways to perform tasks on a touchscreen:
Tap—Select something
Press and hold—Open a menu of options. This is equivalent to right-clicking a mouse to
display a shortcut (right-click) menu.
Chapter 2 Using your J3500 Using touch 21
Note: Press and hold your finger until a circle appears then lift your finger to display the menu.
Double-tap—Perform a double-click action
Tap and drag—Drag and drop
Pinch fingers together—Zoom in
Spread fingers apart—Zoom out
Flick—Scroll through a list or move quickly
Press and hold the pen’s function button (equivalent to a right-click on a mouse)—
Open a shortcut (right-click) menu
N
OTE: If the tablet does not respond when you tap with your finger, try using more area of your
fingertip. Unlike other types of touchscreens, the J3500 capacitive touchscreen does not respond to other input. For example, you can’t tap it with another object such as a credit card or when wearing gloves.

Calibrate touch

The digitizer is software that detects the position of the pen or your finger on the touchscreen display. You should calibrate the digitizer the first time you start the tablet PC. Then recalibrate the digitizer whenever the pointer does not align with the pen tip or finger.
N
OTE: Touch is an optional feature for the J3500.
To calibrate the digitizer
1. Open Motion Dashboard.
2. Tap Pen & Tablet.
3. Under Pen & Tablet, tap Calibrate Digitizer.
4. Tap your finger on the display to calibrate for touch.
5. Follow the instructions in the calibration program.
6. Repeat the above steps, tapping the pen on the display to calibrate the pen.

How to use gestures with the multiple-touch display

The J3500 touchscreen display supports multi-touch which allows you to directly manipulate items on-screen, such as to navigate websites and view photos. For example, you can use your fingers to scroll through lists, zoom in and out, rotate, and so on.
22 Chapter 2 Using your J3500 Using touch

Changing to one-tap open for touch

With touch, you may want to change how you select and open items. By default, Windows folders are set up so that you tap once to select an item and double-tap to open it. For touchscreen displays, you can change the behavior to point to select an item and open an item with one tap instead of two.
To change folder options
1. From the Windows Control Panel, tap Appearance and Personalization, Folder Options, then tap Specify single- or double-click to open.
2. Under Click items as follows, tap Single-click to open an item (point to select).
For more information, open Windows Help and search for “folder options.”

Configuring touch input mode

You can determine how touch input is configured by setting the input mode. You can use:
Your finger only; no pen input is detected.
The pen only; no finger input is detected.
Both your finger and a pen.
Switch between touch and pen input, in which case you double-tap to switch to touch
input. This is useful to avoid the tablet from responding to unintentional touch input.
To configure touch settings
1. Open Motion Dashboard.
2. Tap Pen & Tablet.
3. Tap Touch Settings.
4. From the Digitizer Options tab, under Input Mode tap the desired mode.

Adjusting touch settings

You can adjust how your finger movements are interpreted in many ways. For example, you can:
Adjust how quickly the tablet responds when you double-tap your finger
Adjust how quickly the tablet responds when you press and hold your finger
Show the touch pointer when interacting with items on the screen
Change the touch pointer location, which can be helpful if you are left-handed
Enable or disable multi-touch gestures and inkings
Change the location of menus to appear to the right of your hand, which is helpful if you
are left-handed
Chapter 2 Using your J3500 Using touch 23
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