MOSA 4491 User Guide
MOSA 4491
User Manual
Edition 3.0
Update：2008/06/23
DCC NO. 9171004703
User Manual
1 Safety Instruction
Warning
1. Do not attempt to service the product yourself. Any servicing of this product should be referred
to qualified service personal.
2. To avoid electric shock, do not put your finger, pin, wire, or any other metal objects into vents
and gaps.
3. To avoid accidental fire or electric shock, do not twist power cord or place it under heavy objects.
4. The product should be connected to a power supply of the type described in the operating
instructions or as marked on the product.
5. To avoid hazard to children, dispose of the product’s plastic packaging carefully.
6. Please read all the instructions before using this product.
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Table of Contents
1 Safety Instruction...................................................................................................................2
2 Preface.....................................................................................................................................5
2.1 Features....................................................................................................................................5
3 Package Contents...................................................................................................................6
4 General Descriptions..............................................................................................................7
4.1 Panel.........................................................................................................................................7
4.1.1 Front Panel.....................................................................................................................7
4.1.2 Rear Panel.......................................................................................................................7
4.2 LED indicator...........................................................................................................................7
4.3 Connector.................................................................................................................................8
5 Application Structure ............................................................................................................9
6 Basic Configuration.............................................................................................................11
6.1 Connection of Network Cable................................................................................................11
6.2 Open Server Port to penetrate NAT .......................................................................................11
6.3 Connection of Console Cable ................................................................................................12
6.4 Configuration of My Phone Number.....................................................................................12
6.5 Verification and Check of Management Web........................................................................14
6.5.1 Basic Information..........................................................................................................14
6.5.2 IP Settings.....................................................................................................................15
6.5.3 Restart...........................................................................................................................16
7 Function Configuration.......................................................................................................17
7.1 Configure Authentication of Member....................................................................................17
7.2 Configure Forward Number...................................................................................................17
7.3 Make Call to Ext. of MOSA 4491 from MOSA IP-PBX.......................................................18
7.4 Make Call to MOSA 4491 then Offnet to PSTN or Mobile Phone .......................................19
7.4.1 Configure MOSA 4491..................................................................................................19
7.4.2 Configure Remote MOSA IP-PBX.................................................................................20
7.4.3 Dialing Example ...........................................................................................................21
7.5 Make call to MOSA 4491 then route to other MOSA IP-PBX..............................................21
7.5.1 Configuration of Extension Number.............................................................................21
7.5.2 Configuration of Phone Book .......................................................................................22
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8.1 Configuration of Operator......................................................................................................23
Other Configuration............................................................................................................23
8.1.1 Built-in DISA.................................................................................................................23
8.1.2 Local Operator..............................................................................................................24
8.1.3 Network Operator.........................................................................................................25
8.2 Greeting of DISA...................................................................................................................25
8.2.1 Method to Record Greeting...........................................................................................26
8.2.2 Method to Listen Greeting ............................................................................................27
8.3 Instruction Greeting for User.................................................................................................28
8.3.1 Method to Record Instruction Greeting ........................................................................29
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8.3.2 Method to Listen Instruction Greeting..........................................................................30
8.4 Application of Forward Map..................................................................................................30
8.5 Application of Offnet Map.....................................................................................................32
8.6 Application of Redirect Map..................................................................................................35
9 Management Web................................................................................................................37
9.1 Web Path: 1.System Config.\Basic Information....................................................................37
9.2 Web Path: 1.System Config.\1.2.Channel..............................................................................39
9.3 Web Path: 1.System Config.\1.3.Extension Number.............................................................40
9.4 Web Path: 1.System Config.\1.4.Broadcast Auth. .................................................................42
9.5 Web Path: 2.System Advanced\2.1.Member..........................................................................43
9.6 Web Path: 2.System Advanced\2.2.Offnet MAP...................................................................44
9.7 Web Path: 2.System Advanced\2.3.Forward MAP................................................................45
9.8 Web Path: 2.System Advanced\2.4.Behavior Setting............................................................46
9.9 Web Path: 3.IP Settings..........................................................................................................48
9.10 Web Path: 4.Phone Book .......................................................................................................50
9.11 Web Path: 5.File Transfer.......................................................................................................51
10 File Management..................................................................................................................53
10.1 File Type.................................................................................................................................53
10.2 Upgrade firmware by Management Web...............................................................................54
10.3 Upgrade firmware by FTP .....................................................................................................54
10.3.1 Software Update by FTP for File Type RUN and WEB................................................54
10.3.2 Update MEM file via FTP.............................................................................................57
11 Network Management.........................................................................................................59
11.1 Management by Console, and Telnet.....................................................................................59
11.1.1 List of all commands.....................................................................................................59
11.2 Management by Phone-set.....................................................................................................60
11.2.1 Command of phone set..................................................................................................60
12 Dialing Flow Chart...............................................................................................................61
13 Specification..........................................................................................................................62
Change History: Software Version 2.01 .0
We launch new
hardware and previous
hardware is phased out
New hardware has smaller dimension, more power-saving, more powerful and new
user-friendly management interface
Change History: Software Version from 1.00 to 1.05.0
Add new function and
bug fixed
Add new function and bug fixed
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2 Preface
MOSA 4491 provides many Virtual Ports that can do Forward function for customer. This products
need to work with other MOSA IP-PBX/Gateway for Forward function.
2.1 Features
100 sets of Virtual Ports
Unlike other MOSA IP-PBX that has fixed ports (2、4、8、16 Ports), MOSA 4491 has 100 sets
of virtual ports
By using Redirect Map function and working with MOSA IP-PBX, system can expand
more extension ports and also penetrate traditional PBX
By using Redirect Map, extension Prefix can be assigned by this machine and extension suffix
is assigned by MOSA IP-PBX. It can expand more extension ports and also penetrate
traditional PBX
Call Forward Function
It has Call Forward function that redirect virtual port to other MOSA IP-PBX or to
PSTN/Mobile phone.
Built-in Auto Attendant
MOSA 4491 had built-in auto attendant. It provides auto attendant for each incoming call and
greeting can be recorded by extension phone set
Easy to Use and Configure
The same as other series of MOSA IP-PBX, it is easy to configure. Connect cable, input phone
number and IP address via system console, then it is able to communicate with other MOSA
IP-PBX around the world.
Allow to Use Private IP
MOSA 4600 can be connected to any MOSA products at any location around the world just
through the private IP address behind NAT.
Users Can Configure Call Forward Number by Themselves
Each user can dial IP call to this system and configure Call Forward destination (number) and
Offnet Forward destination (number)
Network Management
1. Complete Management Capabilities: Phone set, Console, Telnet and WEB
The machine provides the management tool via telephone set (by VODTEL's gateway),
system console, Telnet and Web Browser. Users can configure or modify the setting
through any telephone set, system console, or Telnet. System manager can browse
information through PC to manage the system no matter where he is.
2. Web and FTP Software Update
By Web browser and the FTP server that is embedded into this machine. The machine
provides file upload/download and firmware update.
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3 Package Contents
MOSA 4491 package Includes:
The MOSA 4491 Server
Power Core and adapter
RJ-45 network cable
Rubber foot
Console cable (optional)
User Manual
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4 General Descriptions
4.1 Panel
4.1.1 Front Panel
4.1.2 Rear Panel
User Manual
4.2 LED indicator
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LED Label Description
User Manual
Front
Rear
Link/ACT (Green)
100Mbps (Yellow)
PWR
ALRAM
CPU/ACT
TIME SRVR
ON Network Linked Up
FLASH Sending/Receiving data packets
ON Transmission Rate is 100 Mbps
OFF Transmission Rate is 10 Mbps
ON Power supply normal
ON H/W error is detected when diagnostic test is
running.
ON CPU in normal operation
FLASH CPU is Running
ON Able to access to TIME SERVER
FLASH Trying to access to TIME SERVER
OFF NOT able to access to TIME SERVER
NETMOSA
R-MAP
ON Registered to NETMOSA
OFF Not registered to NETMOSA
FLASH Both NETMOSA and NETMOSA are configured,
but only one server is registered.
ON Redirect.map is uploaded
OFF No Redirect.map is uploaded
4.3 Connector
Connector Label Description
Network
1 RJ-45 connector, cascaded from other Switch/Hub is
suggested.
2, 3, 4, 5 RJ-45 connector, connect to LAN or cascaded to next
Switch/Hub is suggested.
RJ-45 CONSOLE Connect to system console. Connect to 9 pin serial port
(RS-232) of PC via Console cable.
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5 Application Structure
MOSA 4491 and MOSA IP-PBX work together can achieve many functions. Here is the
illustration.
One step or 2 steps dialing incoming call from trunk (PSTN, ITSP (Internet Telephony Service
Provider)) or line (Analog Ext., SIP Ext.) of MOSA IP-PBX to MOSA 4491 can be redirected to
line (Analog Ext., SIP Ext.) of remote MOSA IP-PBX directly or remote trunk (PSTN, ITSP
(Internet Telephony Service Provider)) of remote MOSA IP-PBX directly.
PSTN
MOSA IP-PBX
Series Products
Analog Ext.
ITSP
MOSA 4491
SIP Ext.
PSTN
MOSA IP-PBX
Series Products
Analog Ext.
ITSP
SIP Ext.
By using the Redirect map function of MOSA 4491, one-step dialing can penetrate traditional PBX
and it also expands usable extension number and no longer limited to the extension table of single
MOSA 4600 Plus
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PSTN
MOSA IP-PBX
Series Products
Analog Ext.
ITSP
SIP Ext.
MOSA 4491
MOSA 4600 Plus
Traditional PBX
Analog Ext.
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6 Basic Configuration
To configure the function of this machine, configure basic settings for PC to connect this machine
is required for configuration.
6.1 Connection of Network Cable
This machine provides 5 RJ-45 Ethernet switch port. It detects straight through and crossover
network cable automatically. Any ports can be connected to network. The connection figure below
is for your reference.
Please do confirm
z The Link/Act LED of PC network card is ON or blinking.
z 100Mbps (yellow) LED is ON and Link/ACT (green) LED is ON or blinking at network
port.
Otherwise, change port or LAN cable and retry it again
Note: To connect PC is for the configuration of this product. When configuration is done, no
PC is required to make or accept calls and all PCs can be shut down.
Internet/LAN
Optional
IP Sharing Device
PC
6.2 Open Server Port to penetrate NAT
In additional to connect this machine to Internet directly, MOSA 4491 may connect to IP Sharing
device and define the private IP Address to communicate with the other MOSA IP-PBX.
In the table followed, the port number used in MOSA 4491 is listed. Open the ports with port
number listed in the table to the firewall.
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Packet type Signaling Port Number
Call Control UDP 2000
RTP Voice Packet UDP 4000 – 4199
FTP TCP 21
Web TCP 80
Telnet TCP 23
Description:
Normally every type of server uses the specific service port number, e.g. WEB server uses the port
of TCP 80, and FTP server uses the port of TCP 21. The configuration is to set mapping from the
specific port number to the internal private IP Address.
Therefore IP Sharing will transfer the packet, which is delivered to the specific port number, to the
corresponding private IP Address. For example, if the private IP Address 192.168.0.2 is used in the
LAN network, it should be mapping to a corresponding port number (TCP port 80 of IP Sharing
deviceÅÆ, 192.168.0.2 mapping port 80). Hence, any packets to TCP port 80 will be transferred
to TCP port 80 of IP Address "192.168.0.2". In this machine, UDP port 2000 is used for Packet of
Control, there should be a mapping port on the IP Sharing. (UDP port 2000 of IP sharing device
ÅÆIP of this machine, UDP port 2000).
Therefore, open Server Port at IP sharing device can let devices inside and outside of firewall can
communicate.
6.3 Connection of Console Cable
There is Console port on this box that can connect to PC for initial settings. You can use Web
Browser to connect default IP: 192.168.0.2, so console connection is not necessary required.
PC
Console
Cable
6.4 Configuration of My Phone Number
My Phone Number means the phone number of this machine. Please configure the number the
same as the main PSTN phone number (full number) of your company.
Assume the phone numbers you want to input are
Country Code：886 (Taiwan)
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Area Code：2 (Taipei)
Phone Number：2026518
Attention: No matter whether you will make long distance or international call or not, Input the 3
items above is required
Start IE browser and input http://192.168.0.2 (Default IP address of this machine: 192.168.0.2,
Subnet Mask: 255.255.255.0. Please configure the Subnet of your PC to connect this machine)
User Name: WEB, and password is not required
Web Path：1.System Config.\1.1.Basic Information
Click
Restart is required
At left-bottom coner of Web page
when it is done.
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Select Warm Restart
6.5 Verification and Check of Management Web
When you had entered WEB management interface, check or tune settings if required. If settings
are modified, Warm Restart at last section can be done here only.
6.5.1 Basic Information
Web Path：1.System Config.\1.1.Basic Information
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There is no difference
if it is (is not) Taiwan
To identify this box
easily, input ID
name here
If it is not correct,
change it and click
Apply
As the example,
Change to
86
21
46286434
6.5.2 IP Settings
The default IP of this machine is 192.168.0.2. If user doesn't want to change the IP address of this
machine, then IP sharing device has to use subnet 192.168.0.X. If IP sharing device does not assign
LAN as subnet 192.168.0.X, but subnet 10.13.6.X, then this machine has to change and use subnet
10.13.6.X, such as IP: 10.13.6.2, subnet Mask: 255.255.255.0
Web Path：6.IP Settings
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Fixed IP, type is
Manual
Change to
10.13.6.2
255.255.255.0
10.13.6.1
6.5.3 Restart
To insure that all setting take effect, restart this machine when all configuration is done. To restart
this machine, click –Restart- at left bottom of Web page to do restart.
Select Warm Restart
Wait for a moment after the system restarts.
If the Router is also need to restart, also restart it. Restart router first than MOSA 4600 Plus is
suggested.
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7 Function Configuration
7.1 Configure Authentication of Member
MOSA 4491 has 100 virtual channels for each member. Users have their own accounts and
passwords number for authentication for incoming call. They can change the call forward
destination number any time and also avoid being changed by others. Each user needs to input
channel number and password to configure it.
Here is the method to configure Member
Specify the Channel that user use and input the User ID (default: 0) and password that user will dial
for authentication. Input password again for verification.
Web Path：2.System Advanced\2.1.Member
7.2 Configure Forward Number
When authentication is done for incoming call, user can change call forward destination number
any time.
Incoming call to MOSA 4491 can be forward to the destination below：
To Analog FXS port of remote MOSA 4600 Plus
To SIP extension of remote MOSA 4600 Plus
To local PSTN call (Offnet Forward) via remote MOSA IP-PBX or ITSP (Internet
Telephony Service Provider)
Each user can make call to 4491 and the system greeting help you to configure the Forward To
destination.
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(1) Make VoIP call to MOSA 4491 from other MOSA IP-PBX and you hear the system
greeting.
(2) Input access code #1* of instruction greeting. For access code, please refer to 9.8 Web
Path: 2.System Advanced\2.4.Behavior Setting.
(3) By the instruction of greeting, input User ID. For the configuration of User ID, please
refer to last section 7.1 Configure Authentication of Member. Press # when it is done.
(4) Input Password of User ID
(5) Select service item. Press "1" to enter Forward configuration item.
(6) Press "0" to enter Forward Number configuration
(7) Input Forward Number and # to finish
(8) The system plays the number you had dialed. Press "0" to confirm
(9) You hear the successful configuration greeting
Call forward number of destination also can be configured at Web page
Configure call forward number at Web page
Web Path：1.System Config.\1.2.Channel
7.3 Make Call to Ext. of MOSA 4491 from MOSA IP-PBX
Other MOSA IP-PBX serial products, such as MOSA 4600 Plus, user can make call to this machine
or its extension line.
The Phone Number and VODNET ID of MOSA 4491 is shown below
Phone Number can be the same or different from VODNET ID
Web Path：1.System Config.\1.1.Basic Information
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Example 1: User of MOSA 4600 Plus at Kaohsiung makes call to FONEMOSA 4491 at Taipei
Assume the phone number of Taipei MOSA 4491 is 886 2 82268888 and VODNET ID
is 2026518
Dialing Method: User at Kaohsiung picks up phone and hear dial tone, and then dial **02
8226 8888# or **2026518#, later, you hears the system greeting of MOSA 4491
Example 2: User of MOSA 4604 Plus at Beijing make call to channel 22 of MOSA 4491
Channel 22 of MOSA 4491 is configured to Forward To another MOSA 4600 Plus
with VODNET ID: 2006628
Assume the phone number of Taipei MOSA 4491 is 8226-8888
Dialing Method: User at Beijing picks up phone and hear dial tone, and then dial **00 886 2 8226
8888 22#. This call is forward to MOSA 4600 Plus 2006628
7.4 Make Call to MOSA 4491 then Offnet to PSTN or Mobile Phone
7.4.1 Configure MOSA 4491
In addition to Forward Number at previous section, extra Offnet Number is required. Incoming call
is forward to the machine with Forward Number and the machine make outgoing trunk call to
Offnet Number
User can configure this function via phone set.
(1) Make VoIP call to MOSA 4491 from other MOSA IP-PBX and you hear the system
greeting.
(2) Input access code #1* of instruction greeting. For access code, please refer to 9.8 Web
Path: 2.System Advanced\2.4.Behavior Setting.
(3) By the instruction of greeting, input User ID. For the configuration of User ID, please
refer to section n 7.1 Configure Authentication of Member. Press # when it is done.
(4) Input Password of User ID
(5) Press "2" according to instruction greeting to enter Offnet Number.
(6) Input Offnet Number and # to finish
(7) The system plays the number you had dialed. Press "0" to confirm
(8) You hear the successful configuration greeting
(9) Hand off the phone
Offnet To number of destination also can be configured at Web page
Configure Offnet To number at Web page
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