The 5 ye ar guara ntee
• Available on registration in th e UK only.
Your standard 2 year guarantee is extended for an
additio nal 3 years when yo u register the produc t within
28 days of purchase with Mo rphy Richards. If yo u do
not regis ter the product wit h Morphy Richards wi thin
28 days , your product is gu aranteed for 2 year s. To
validat e your 5 year guara ntee, register with us online
at www.morp hyrichards.co.uk.
N.B. Ea ch qualifying produc t needs to be regist ered
with Mo rphy Richards indivi dually.
Please note that the 5 yea r guarantee is onl y
availab le in the UK and Ire land. Please refer t o the
2 year guarantee for more i nformation.
The 2 ye ar guara ntee
To qual ify for the 2 year guarantee, the app liance must
have be en used according t o the instructions supplied.
It is im portant to retain th e retailer’s receipt as proof of
purchas e. Staple your rece ipt to this back c over for
future reference.
Please quote the following information if th e product
develop s a fault. These nu mbers can be found on the
base of the product.
Model n umber:
Serial number:
All Mor phy Richards produc ts are individuall y tested
before leaving the factory . In the unlikely event of any
applian ce proving to be fa ulty within 28 day s of
purchas e, it may be return ed to the place of purchase
for it to be replaced. Alt ernatively, if you have a
problem, don,t take it back to the retailer, inst ead call
our hel pline: 0844 871 094 9 (for products purch ased
within the UK only).
If the fault develops afte r 28 days and with in 24
months of original purchas e, you should cont act the
Morphy Richards Helpline nu mber quoting the Mo del
number and Serial number o n the product, or write to
Morphy Richards at the add ress shown on the back of
this bo oklet. However, if you su spect a fault, foll ow the
simple checks detailed bel ow before retrying the
applian ce or calling the h elpline.
• Check the filters for blockage s.
• Check the tools / tubes for b lockages.
• Check the plug is firmly in th e socket.
• Check the socket is working b y trying another
appliance.
• Check the fuse in the plug.
Subject to the exclusions set out below, the faulty
applian ce will then be rep aired or replaced and
dispatc hed usually within 7 working days of receipt.
You may be asked to provide a copy of the proo f of
purchas e.
If, for any reason, this i tem is replaced du ring the 2
year gu arantee period, the guarantee on the new item
will be calculated from or iginal purchase da te.
Therefo re, it is vital to retain your origin al till receipt or
invoice to indicate the da te of initial purc hase.
Exclusio ns
Morphy Richards shall not be liable to repla ce or repair
the goo ds under the terms of the guarantee w here:
1 The fault has been caused or is a ttributable to
accidental use, misuse, negli gent use or used
contrary t o the manufacturer’ s recommendations
or where t he fault has been c aused by power
surges or damage caused in tr ansit.
2 The appliance has been used on a voltage supply
other than that stamped on th e product.
3 The lters hav e not been cleaned and replaced as
instructed on page 6.
4 Repairs have b een attempted by pe rsons other
than our s ervice staff (or au thorised dealer).
5 The appliance has been used for h ire purposes or
non domest ic use.
6 The appliance is second hand.
7 Morphy Richard s are not liable to carry out any
type of se rvicing work, under the guarantee.
8 The guarantee excludes consumable s such as
some lter s.
• This guara ntee does not confe r any rights other
than those expressly set out above and does not
cover any claims for conseque ntial loss or damag e.
This guara ntee is offered as an additional bene t
and does n ot affect your stat utory rights as a
consumer.
UK Helpli ne 0844 871 0949
UK Replac ement Parts 0844 8 73 0715
Ireland He lpline 1800 409 119
Web
Contact
Guarantee
Morphy Richards p roducts are intended for household use only.
Morphy Richards h as a policy of con tinuous improvement in product quality a nd
design. The com pany, therefore, reserves the right to change t he specication of
its models at a ny time.
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1 32
4 6
7
9
8
5
IMPORTANT! Filter maintainance
UK Replacem ent Parts 0844 87 3 0715
Web www.morphyri chards.com
Exhaust lter Replace
6 months
Pre-motor lter Clean
1 month
1 month
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