8
VC73240 MUK Rev1  02/11
Morphy Richards products are 
intended for household use only.
Morphy Richards has a policy of 
continuous improvement in product 
quality and design. 
The company, therefore, reserves 
the right to change the specification 
of its models at any time.
The After Sales Division 
Morphy Richards Ltd
Mexborough, South Yorkshire, 
England, S64 8AJ
Helplines (office hours) 
UK 0844 871 0960 
Spare Parts 0844 873 0726 
Republic of Ireland 1800 409 119
REGISTERING 
YOUR FIVE YEAR 
GUARANTEE
• Available on registration in the UK 
only.
Your standard 2 year guarantee is 
extended for an additional 3 years 
when you register the product within 
28 days of purchase with Morphy 
Richards. If you do not register the 
product with Morphy Richards 
within 28 days, your product is 
guaranteed for 2 years. To validate 
your 5 year guarantee, register with 
us online at 
www.morphyrichards.co.uk.
N.B. Each qualifying product needs 
to be registered with Morphy 
Richards individually.
Please note that the 5 year 
guarantee is only available in the 
UK and Ireland. Please refer to the
2 year guarantee for more 
information.
YOUR TWO YEAR 
GUARANTEE
To qualify for the 2 year guarantee, 
the appliance must have been used 
according to the instructions 
supplied.
It is important to retain the retailer’s 
receipt as proof of purchase. Staple 
your receipt to this back cover for 
future reference.
Please quote the following 
information if the product develops 
a fault. These numbers can be 
found on the base of the product.
Model number:
Serial number:
All Morphy Richards products are 
individually tested before leaving the 
factory. In the unlikely event of any 
appliance proving to be faulty within 
28 days of purchase, it may be 
returned to the place of purchase 
for it to be replaced. Alternatively, if 
you have a problem, don’t take it 
back to the retailer, instead call our 
helpline: 0844 871 0960 (for 
products purchased within the UK 
only).
If the fault develops after 28 days 
and within 24 months of original 
purchase, you should contact the 
Morphy Richards Helpline number 
quoting the Model number and 
Serial number on the product, or 
write to Morphy Richards at the 
address shown on the back of this 
booklet. However, if you suspect a 
fault, follow the simple checks 
detailed below before retrying the 
appliance or calling the helpline.
• Check the filters. 
• Check the plug is firmly in the 
socket.
• Check the socket is working by 
trying another appliance.
• Check the fuse in the plug.
Subject to the exclusions set out 
below, the faulty appliance will then 
be repaired or replaced and 
dispatched usually within 7 working 
days of receipt. You may be asked 
to provide a copy of the proof of 
purchase.
If, for any reason, this item is 
replaced or repaired during the 
2 year guarantee period, the 
guarantee on the new item will be 
calculated from original purchase 
date. Therefore, it is vital to retain 
your original till receipt or invoice to 
indicate the date of initial purchase.
EXCLUSIONS
Morphy Richards shall not be liable 
to replace or repair the goods under 
the terms of the guarantee where:
1 The fault has been caused or is
attributable to accidental use, 
misuse, negligent use or used 
contrary to the manufacturer’s 
recommendations or where the fault 
has been caused by power surges 
or damage caused in transit.
2 The appliance has been used on a
voltage supply other than that 
stamped on the products.
3 Repairs have been attempted by
persons other than our service staff 
(or authorised dealer).
4 The appliance has been used for
hire purposes or non domestic use.
5 The appliance is second hand. 
6 Morphy Richards reserves the right
not to carry out any type of 
servicing or repair work, under the 
guarantee, at its discretion.
7 The guarantee excludes
consumables such as filters.
• This guarantee does not confer any 
rights other than those expressly set 
out above and does not cover any 
claims for consequential loss or 
damage. This guarantee is offered 
as an additional benefit and does 
not affect your statutory rights as a 
consumer.
For electrical products sold within the 
European Community. At the end of the 
electrical products useful life, it should not 
be disposed of with household waste. 
Please recycle where facilities exist. 
Check with your Local Authority or retailer 
for recycling advice in your country.