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VC73285MUK Rev2:VC73285MUK Rev2 19/01/2010 09:40 Page 1
Register online for your 2 year
guarantee. See back of this
instruction book for details.
Upon registration with Morphy Richards
(UK & ROI only)
(UK and Ireland customers only)
www.goblin-vacuums.com
Bagless upright vacuum cleaner
Please read and keep these instructions
Getting the best from your new cleaner...
If your cleaner is not picking up as well as it should, please check:
Dust canister
It is important to regularly empty the canister, even if it does not appear full.
Filters
It is important that the dust canister pleated/mesh filter is tapped clean over a
dustbin each time the dust canister is emptied, this allows air through the appliance.
Wash the canister filters regularly in luke-warm water and allow to air dry before
re-fitting.
Blockages
Check the hose, tubes and tools for blockages.
Safety cut-out
If the air-flow is blocked or the filters are not regularly cleaned, a thermostat may operate.
If this happens, switch off and disconnect from the mains supply. Clear any blockage,
empty and clean the filters. Allow 60 minutes for the thermostat to reset.
Belt
If the brush-bar is not rotating, check the belt (as described on page 6). Replace any
damaged or broken belts.
VC73285 MUK Rev 2
For replacement parts, help with using your Goblin vacuum,
problems and lots more, contact us by phone or through our website.
UK Helpline: 0844 871 0949
Replacement Parts: 0844 873 0715
Ireland Helpline: 1800 409 119
www.goblin-vacuums.com
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2
IMPORTANT
SAFETY
INSTRUCTIONS
The use of any electrical
appliance requires the
following common sense
safety rules.
Please read these
instructions carefully before
using the product.
Primarily there is danger of
injury or death and secondly
the danger of damage to the
appliance.
Location
• Do not use or keep this
product outside.
• Do not store the appliance
near hot surfaces eg. ovens
or heating appliances.
Mains lead
• Do not allow the mains lead
to become strained or run
this appliance over it.
• If the electrical cable
becomes damaged, the
cable assembly must be
replaced. Do not attempt this
task yourself, contact the
helpline number that is found
at the bottom of the page.
Personal safety
• WARNING: Keep loose
clothing, hair, fingers etc.
away from the floor nozzle
whenever the cleaner is
connected to the mains.
• WARNING: Only lift the
product by the handle
⁄
.
• Disconnect from the mains
supply before attempting
to clear blockages, clear
the brush or replace the
belt.
• Disconnect from the mains
supply before cleaning or
emptying the appliance.
• Never modify the cleaner in
any way.
• Never use in the presence of
explosive liquid or vapours.
• Never pick up inflammable or
poisonous liquids such as
petrol, copier toner or other
volatile substances. Never
pick up acids, asbestos or
asbestos dust.
• Never touch the plug or
cable with wet hands.
• Unprofessional repairs can
be dangerous for users.
• Use only Goblin spare parts
and accessories.
• The appliance must never be
left running unsupervised.
• This appliance is intended for
domestic use only. Misuse or
use for commercial or any
other purpose will render the
guarantee invalid.
• Always disconnect the
appliance from the mains
supply after use
or prior to
emptying, cleaning or
maintaining
.
• This appliance is not
intended for use by persons
(including children) with
reduced physical, sensory or
mental capabilities, or lack of
experience and knowledge,
unless they have been given
supervision or instruction
concerning use of the
appliance by a person
responsible for their safety.
• To protect against fire,
electric shock and personal
injury, do not immerse cord,
plug or cleaner in water or
other liquid.
Product safety
• Never use the appliance
without the filters being
installed.
• Never use the appliance to
vacuum hot ashes, broken
glass, sharp objects or
liquids.
• Never over-extend the hose
such that the cleaner is
pulled over. If the cleaner is
knocked over, switch off
before attempting to upright.
• Never pick the cleaner up by
the floor nozzle when
connected to the mains, use
the carrying handle.
Children
• Children do not understand
the dangers associated with
operating electrical
appliances. Never allow
children to use this
appliance.
• Children should be
supervised to ensure that
they do not play with the
appliance, or stumble over
the power cord.
ELECTRICAL
REQUIREMENTS
Check that the voltage on
the rating plate of your
appliance corresponds with
your house electricity supply
which must be A.C.
(Alternating current).
If the socket outlets in your
home are not suitable for the
plug supplied with this
appliance, the plug should
be removed and the
appropriate one fitted.
WARNING: The plug
removed from the mains
lead, if severed, must be
destroyed, as a plug with a
bared flexible cord is
hazardous if engaged into
a live socket outlet.
Should the fuse in the 13
amp plug require changing, a
13 amp BS1362 fuse must
be fitted.
UK Helpline 0844 871 0949 Replacement Parts 0844 873 0715 Ireland Helpline 1800 409 119
VC73285MUK Rev2:VC73285MUK Rev2 19/01/2010 09:40 Page 2
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www.goblin-vacuums.com
FEATURES
⁄ Handle
¤ Handle locking pin
‹ Metal telescopic tube
› Stretch hose
fi Dust canister lid
fl Filter assembly
‡ Dust canister
· Floor nozzle height
adjustment dial
‚ Turbo nozzle
(certain models only)
„ Upholstery tool /
dusting brush
‰ Crevice tool
 Hose clip (unassembled),
including hose clip screw
Ê Dust canister release
button
Á Handle height adjuster
button
Ë Cord storage cleats
È Power cord
Í Hose clip (assembled)
Î Telescopic tube release
button
Ï Hose hook
Ì Upright release pedal
Ó ON/OFF button
⁄
¤
‹
fl
‡
·
È
Ë
Ó
Ê
Ì
Î
Á
fi
Ï
Í
›
„
‰
‚
Â
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OPERATING THE
APPLIANCE
Assembly
WARNING: Do not plug in the
cleaner until it is assembled.
1 Carefully unpack all of the
components.
2 Lift the cleaner body to the
upright position.
3 Slide the telescopic tube ‹ into
the opening on the top of the
unit. Ensure the telescopic tube
fits in correctly, and is locked
into place A.
• To remove the telescopic tube,
press the release button Î,
located on the rear of the
vacuum cleaner, then lift the
telescopic tube up B.
4 Slide the handle ⁄ into the top
of the telescopic tube. Ensure
the handle locking pin ¤ fits in
place C.
• Remove the handle by pressing
the locking pin, then pulling the
handle up.
5 To increase the height of the
handle, push downward on the
handle height adjuster button Á
and raise the handle to the
desired height. With the handle
at the desired height, release the
button, the handle will click
securely into place.
Hose clip fitting
D
1 Using a cross-head screwdriver,
remove the hose clip screw from
the rear of the product.
2 Insert the hose clip  into its
slot in the rear of the appliance.
3 Re-fit the screw and tighten. Do
not overtighten.
Hose
Locate the hose under the hook
and into the hose clip.
WARNING: Do not overstretch
the hose, otherwise there is a
risk of the product being pulled
over.
Cord Storage
This appliance features
convenient cord storage. Wind
the power cord È around the
two cord holder cleats Ë on the
side of the unit. Turn the upper
cord cleat to the left or right to
quickly release the power cord.
USING
Unwind the power cord fully.
Plug the cord into the supply
mains. Press the ON/OFF
button Ó to turn the vacuum
cleaner on and off.
To tilt and use the vacuum
cleaner, push the upright release
pedal Ì. This allows
repositioning of the vacuum, for
normal operation or cleaning
beneath furniture E.
Floor nozzle
height adjustment
Before using the cleaner, the
floor nozzle height must be set
to the correct height.
Choose the setting which most
closely matches your carpet
height, using the floor nozzle
height adjustment dial ·. This
raises and lowers the brushbar
to suit your carpet type.
When the cleaner is in its
upright position, or when using
the hose › and tools ‚ „ ‰,
ensure the floor nozzle height
adjustment dial is at the tools
setting.
UK Helpline 0844 871 0949 Replacement Parts 0844 873 0715 Ireland Helpline 1800 409 119
E
Î
A
C
D
B
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www.goblin-vacuums.com
Using on carpets
1 Place the cleaner in its upright
position.
2 Set the floor nozzle height
adjustment dial · to the
desired position.
3 Release the mains cable by
revolving the quick release cleat
Ë half-a-turn and extend the
cable fully.
4 Plug the cable into the mains
socket.
5 Step on the upright release
pedal Ì to release the vacuum
to the desired position.
6 Press the ON/OFF button to the
‘ON’ position.
IMPORTANT: To prevent
damage to carpets:
• Never leave the cleaner
switched on in one place for an
extended period.
• Never have the brushes set too
low such that the cleaner is hard
to push.
• Never lean on the product.
Using the
attachments
1
Follow steps 1-4 of the ‘Using
on carpets’ section, but set the
floor nozzle height adjustment
dial to the tools setting.
2 Attach the accessories ‚ „ ‰
to the handle, removing the
handle from the telescopic tube,
then firmly push on the desired
accessory F:
Turbo nozzle ‚ (certain
models only) is ideal for pet hair
removal from stairs and
upholstery.
Upholstery tool „ for
upholstery, stairs etc.
Dusting brush „ for delicate
surfaces.
Crevice tool ‰ for awkward
places, corners and behind
radiators etc.
3 If additional length is required,
remove the telescopic tube from
the cleaner, connect it to the
handle, and add the desired
accessory to the end of the tube
G.
4 Switch ON.
• IMPORTANT: When using the
hose and tools, locate the hose
into the hose hook Ï on the
main unit. This will help prevent
the cleaner from tipping over.
• IMPORTANT: Turning the cleaner
sideways helps prevent the
cleaner being pulled along by
the stretched hose.
Using & cleaning the
turbo nozzle
(certain models only)
Attach the Turbo nozzle to either
the handle or the telescopic
tube as described previously.
Following use, your turbo nozzle
may become clogged. Switch
the cleaner to ‘OFF’ and detach
the tool. Turn over the tool and
pull away any hairs or fibres. If
they are tightly wound around
the brush, carefully snip the
fibres with scissors, being
careful not to damage the brush
bar, pull away from the brush
bar and dispose.
SAFETY CUT-OUT
If the cleaner overheats, a motor
protection thermostat will
automatically switch the motor
off. If this happens, switch the
cleaner off, unplug from the
power supply and leave the
cleaner to cool for at least 60
minutes. Check the airways for
blockages, empty the dust
canister and clean the filters
before restarting.
F
G
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EMPTYING THE
DUST CANISTER
Empty the dust canister
‡
regularly even if it does not look
full, this will maintain the
performance.
1 Turn the cleaner off and unplug
from the mains switch.
2 Press the dust canister release
button Êand pull the canister
away from the main body H.
3 Take the canister to a dustbin.
4 Hold the dust canister over the
dustbin. Press the empty release
button Ôon the back of the
canister. This opens the door
at the base of the canister for the
contents to be emptied-out I.
REMOVING AND
CLEANING THE
FILTERS
HEPA filter
IMPORTANT: After every empty,
clean the dust canister filter fl.
1 Empty the dust canister ‡.
2 Remove the dust canister lid
fi
by turning it counter-clockwise,
then lifting off J.
3 Lift the filter assembly out of the
dust canister K.
4 Lift out the mesh filter from the
filter frame by twisting it counterclockwise L.
5 Tap the filter over a dustbin until
no more dust falls out M.
6 You may also wash the filter in
luke-warm water, do not use
detergents. It is recommended to
wash the filter once a month or
when suction seems reduced.
Leave the filter to thoroughly air
dry before refitting into the
vacuum.
NOTE: The white material in the
filter will become discoloured
over time, this is normal and will
not affect the filter’s performance.
IMPORTANT: Always empty the
dust canister and clean the filter
and mesh following prolonged
use. Never overfill the dust
canister. Clean the filter and mesh
screen every time the dust
canister is emptied.
Motor protection filter
The motor protection filter Òis
located underneath the dust
canister in the air-inlet pipe.
1 Remove the dust canister ‡.
2 Lift out the filter N and shake
over a dustbin.
The filter may also be washed in
water (no detergents). Allow the
filter to air dry. Ensure the filter is
thoroughly dry before refitting.
3 Replace the filter.
Exhaust filter
The exhaust filter Úis located
below the dust canister
compartment.
1 Remove the dust canister ‡.
2 Remove the exhaust filter by
twisting the motor protection filter
cover Ûand lifting it away
O.
3 Lift the filter out and shake
vigorously over a dustbin. The
filter may also be washed in luke
warm water. Do not use
detergents. The filter must be
completely dry before re-fitting.
Allow filters to air dry naturally.
4 Replace the filter and cover.
Rotate until it clicks into place.
CHANGING THE
BELT
If the brush bar Ùstops rotating,
it is likely that the drive belt
ı
has snapped (usually because the
brush has been stalled). Replace
the belt with the spare provided.
Additional belts can be obtained
from Goblin by calling the helpline
at the base of the page.
L
M
UK Helpline 0844 871 0949 Replacement Parts 0844 873 0715 Ireland Helpline 1800 409 119
I
Ê
H
Ô
J
K
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Accessing the floor
nozzle
1 Disconnect the cleaner from the
mains supply.
2 Press the handle release pedal
and place the cleaner face down
on a soft surface, eg. carpet.
3 Remove the four screws holding
the two undercarriage plates
ˆ
in position. Remove the plates P.
4 Lift up the undercarriage ˜ and
unclip from its location Q.
5 Underneath the undercarriage is
the height adjustment cam. In the
centre of the cam is a screw,
remove this screw R.
6 Next, remove the four remaining
floor nozzle screws ¯, two
located by the rear wheels and
two halfway along the floor
nozzle S.
7 Turn the product over and pull off
the height adjustment knob T.
8 Lift the rear of the floor nozzle
cover and unclip from the front.
Put safely to one side T.
Removing and
re-fitting the rotating
brush bar & belt
1 Lift out the belt cover
˘ U
.
2 Gently lever out the right hand
side of the brush-bar, followed by
the left hand side V.
3 To re-fit, thread the brush-bar
through the belt. Place the left
hand side of the brush-bar into
location, then place the belt
around the motor shaft. Pull the
brush-bar forwards (stretching
the belt) and locate the right hand
side of the brush-bar.
4 IMPORTANT: Make sure both
ends of the brush-bar are fully
and correctly located, and the
belt is not trapped. The
brush-bar should be able to be
rotated by hand.
5 Re-fit the belt cover carefully,
noting its location.
Refitting the floor
nozzle cover
1 Hook the front of the cover into
the floor nozzle, then lower the
rear of the cover. Note: it may be
necessary to lift the upright
portion of the product to allow
the cover to fully close.
2 Refit the four main screws, two
near the rear wheels and two
halfway along the floor nozzle.
3 Turn the product over and check
that the front of the cover is fully
closed.
4 Insert the height adjustment
knob, carefully turning it until it
locates into the mating keyway
on the cam.
5 Turn the product back over and
locate the screw into the centre
of the cam and tighten.
6 Clip the undercarriage into
location and close into position.
7 Re-fit the two undercarriage
plates and tighten the four
screws.
Return the cleaner to the upright
position. Connect to the mains
supply and switch on to test.
HELPLINE
If you have any difficulty with your
appliance, do not hesitate to call
us.
We are more likely to be able to
help than the store from where
you bought it.
Please have the following
information ready to enable our
staff to deal with your query
quickly.
• Name of the product
• Model number as shown on the
rear of the appliance.
• Serial number as shown on the
rating label.
N
O
Ò
Ú
Û
ı
ˆ
˜
¯
¯
˘
Ù
P
Q
R
T
U
V
S
UK Helpline 0844 871 0949
Replacement Parts 0844 873 0715
Ireland Helpline 1800 409 119
VC73285MUK Rev2:VC73285MUK Rev2 19/01/2010 09:40 Page 7
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VC73285MUK Rev2:VC73285MUK Rev2 19/01/2010 09:40 Page 8
REGISTERING
YOUR TWO YEAR
GUARANTEE
Your standard one year guarantee is
extended for an additional 12
months when you register the
product within 28 days of purchase
with Goblin. If you do not register
the product with Goblin within 28
days, your product is guaranteed
for 1 year. To validate your 2 year
guarantee register with us online at
www.goblin-vacuums.com
N.B. Each qualifying product needs
to be registered with Goblin
individually.
Please note that the 2 year
guarantee is only available in the
UK and Ireland. Please refer to the
one year guarantee for more
information.
YOUR ONE YEAR
GUARANTEE
It is important to retain the retailer’s
receipt as proof of purchase. Staple
your receipt to this back cover for
future reference.
Please quote the following
information if the product develops
a fault. These numbers can be
found on the base of the product.
Model no.
Serial no.
All Goblin products are individually
tested before leaving the factory. In
the unlikely event of any appliance
proving to be faulty within 28 days
of purchase, it should be returned
to the place of purchase for it to be
replaced.
If the fault develops after 28 days
and within 12 months of original
purchase, you should contact the
Helpline number quoting Model
number and Serial number on the
product, or write to Goblin at the
address shown.
You may be asked to return a copy
of proof of purchase.
Subject to the exclusions set out
below (see Exclusions), the faulty
appliance will then be repaired or
replaced and dispatched usually
within 7 working days of receipt.
If you suspect a fault, follow the
simple checks detailed below
before retrying the appliance or
calling the helpline.
• Check the filters for blockages.
• Check the tools / tubes for
blockages.
• Check the plug is firmly in the
socket.
• Check the socket is working by
trying another appliance.
• Check the fuse in the plug.
If, for any reason, this item is
replaced during the 1 year
guarantee period, the guarantee on
the new item will be calculated from
original purchase date. Therefore it
is vital to retain your original till
receipt or invoice to indicate the
date of initial purchase.
To qualify for the 1 year guarantee,
the appliance must have been used
according to the instructions
supplied.
EXCLUSIONS
Goblin shall not be liable to replace
or repair the goods under the terms
of the guarantee where:
1 The fault has been caused or is
attributable to accidental use,
misuse, negligent use or used
contrary to the manufacturer’s
recommendations or where the fault
has been caused by power surges
or damage caused in transit.
2 The appliance has been used on a
voltage supply other than that
stamped on the products.
3 Repairs have been attempted by
persons other than our service staff
(or authorised dealer).
4 The appliance has been used for
hire purposes or non domestic use.
5 The appliance is second hand.
6 Goblin are not liable to carry out
any type of servicing work, under
the guarantee.
7 The guarantee excludes
consumables such as some filters.
• This guarantee does not confer any
rights other than those expressly set
out above and does not cover any
claims for consequential loss or
damage. This guarantee is offered
as an additional benefit and does
not affect your statutory rights as a
consumer.
Goblin is a registered trade mark
of Morphy Richards Ltd.
The After Sales Division
Morphy Richards Ltd
Goblin products are intended for
household use only.
Goblin has a policy of continuous
improvement in product quality and
design. The company therefore reserves
the right to change the specification of
its models at any time.
For electrical products sold within
the European Community. At the
end of the electrical products
useful life, it should not be
disposed of with household waste.
Please recycle where facilities
exist. Check with your Local
Authority or retailer for recycling
advice in your country.
Mexborough, South Yorkshire,
England, S64 8AJ
Helplines (office hours)
UK 0844 871 0949
Spare Parts 0844 873 0715
Republic of Ireland 1800 409 119
For details of other products in the Goblin range, please see our website . . .
www.goblin-vacuums.com
VC73285 MUK Rev 2 01/10
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