88
Goblin products are intended for household use only.
Goblin has a policy of continuous improvement in product quality and design. The 
company, therefore reserves the right to change the specification of it’s models at 
any time.
VC73271 MUK Rev 2   10/08
FFoorr  ddeettaaiillss  ooff  ootthheerr  pprroodduuccttss  iinn  tthhee  GGoobblliinn  rraannggee,,  pplleeaassee  sseeee  oouurr  wweebbssiittee  ..  ..  ..  
YOUR TWO YEAR 
GUARANTEE
It is important to retain the 
retailer’s receipt as proof of 
purchase. Staple your
receipt to this back cover for 
future reference.
Please quote the following 
information if the product 
develops a fault. These 
numbers can be found on 
the base of the product.
Model no.
Serial no.
All Goblin products are 
individually tested before 
leaving the factory. In the 
unlikely event of any 
appliance proving to be 
faulty within 28 days of 
purchase, it should be 
returned to the place of 
purchase for it to be 
replaced.
If the fault develops after 28 
days and within 24 months 
of original purchase, you 
should contact the Helpline 
number quoting Model 
number and Serial number 
on the product, or write to 
Goblin at the address shown.
You may be asked to return a 
copy of proof of purchase.
Subject to the exclusions set 
out below (see Exclusions), 
the faulty appliance will then 
be repaired or replaced and 
dispatched usually within 7 
working days of receipt.
If you suspect a fault, follow 
the simple checks detailed 
below before retrying the 
appliance or calling the 
helpline.
• Check the filters for blockages.
• Check the tools / tubes for 
blockages.
• Check the plug is firmly in the 
socket.
• Check the socket is working by 
trying another appliance.
• Check the fuse in the plug.
If, for any reason, this item is 
replaced during the 2 year 
guarantee period, the 
guarantee on the new item 
will be calculated from 
original purchase date. 
Therefore, it is vital to retain 
your original till receipt or 
invoice to indicate the date of 
initial purchase.
To qualify for the 2 year 
guarantee, the appliance 
must have been used 
according to the instructions 
supplied. 
EXCLUSIONS
Goblin shall not be liable to 
replace or repair the goods 
under the terms of the 
guarantee where:
1 The fault has been caused or
is attributable to accidental 
use, misuse, negligent use or 
used contrary to the 
manufacturer’s 
recommendations or where 
the fault has been caused by 
power surges or damage 
caused in transit.
2 The appliance has been used
on a voltage supply other 
than that stamped on the 
products.
3 Repairs have been attempted
by persons other than our 
service staff (or authorised 
dealer).
4 The appliance has been used
for hire purposes or non 
domestic use.
5 The appliance is second
hand.
6 Goblin are not liable to carry
out any type of servicing 
work, under the guarantee.
7 The guarantee excludes
consumables such as some 
filters.
• This guarantee does not 
confer any rights other than 
those expressly set out 
above and does not cover 
any claims for consequential 
loss or damage. This 
guarantee is offered as an 
additional benefit and does 
not affect your statutory 
rights as a consumer.
• This guarantee is valid in the 
UK and Ireland only.
For electrical products sold within the 
European Community. At the end of the 
electrical products useful life, it should 
not be disposed of with household 
waste. 
Please recycle where facilities exist. 
Check with your Local Authority or 
retailer for recycling advice in your 
country.
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Goblin is a registered trade mark 
of Morphy Richards Ltd.
The After Sales Division 
Morphy Richards Ltd
Mexborough, South Yorkshire, 
England, S64 8AJ
Helplines (office hours) 
UK 0844 871 0949 
Spare Parts 0844 873 0715 
Republic of Ireland 1800 409 119