75402 rev1 11/10/06 15:20 Page 1
YOUR TWO YEAR
GUARANTEE
It is important to retain the
retailers receipt as proof of
purchase. Staple your receipt to
this back cover for future
reference.
Please quote the following
information if the product
develops a fault. These numbers
can be found on the rating label
attached to the heat pad and on
the back of the switch.
Model no.
Serial no.
All Morphy Richards products
are individually tested before
leaving the factory. In the
unlikely event of any appliance
proving to be faulty within 28
days of purchase it should be
returned to the place of
purchase for it to be replaced.
If the fault develops after 28
days and within 24 months of
original purchase, you should
contact the Helpline number
quoting Model number and
Serial number on the product, or
write to Morphy Richards at the
address shown.
Subject to the exclusions set
out below (see Exclusions) the
faulty appliance will then be
replaced and dispatched usually
within 28 working days of
receipt.
If for any reason this item is
replaced during the 2 year
guarantee period, the guarantee
on the new item will be
calculated from original
purchase date. Therefore it is
vital to retain your original till
receipt or invoice to indicate the
date of initial purchase.
To qualify for the 2 year
guarantee the appliance must
have been used according to
the manufacturers instructions.
EXCLUSIONS
Morphy Richards shall not be
liable to replace the goods
under the terms of the
guarantee where:
1 The fault has been caused or is
attributable to accidental use,
misuse, negligent use or used
contrary to the manufacturers
recommendations or where the
fault has been caused by power
surges or damage caused in
transit.
2 The appliance has been used on
a voltage supply other than that
stamped on the products.
3 Where the appliance has been
used for hire purposes or non
domestic use.
4 Morphy Richards are not liable
to carry out any type of
servicing work, under the
guarantee.
This guarantee does not confer
any rights other than those
expressly set out above and
does not cover any claims for
consequential loss or damage.
This guarantee is offered as an
additional benefit and does not
affect your statutory rights as a
consumer.
• This guarantee is valid in the UK
and Ireland only.
Morphy Richards products are intended for household use only.
Morphy Richards has a policy of continuous improvement in product quality and
design. The company, therefore reserves the right to change the specification of its
models at any time.
The After Sales Division
Morphy Richards Ltd
Mexborough, South Yorkshire,
England, S64 8AJ
Helpline (office hours)
UK 0870 060 2614
Republic of Ireland 1800 409089
EB75402 MUK Rev 1 09/06
For details of other products in the Morphy Richards range please see our website . . .
For electrical products sold
within the European Community.
At the end of the electrical
products useful life it should not
be disposed of with household
waste.
Please recycle where facilities
exist. Check with your Local
Authority or retailer for recycling
advice in your country.
75402 rev1 11/10/06 15:20 Page 2
HHeeaatt ttrreeaattmmeenntt ppaacckk
Please read and keep these instructions
Getting the best from your new
treatment pack...
Safety first
For your safety, the in-built system in the heat pad will
automatically shut off the power if it reaches a temperature
that is higher than considered comfortable. It will also shut
off automatically if any unsafe situation should arise.
WARNING: The cord between the control and the
heat pad does get warm in normal operation.
This is quite normal.
Temperature controlled
As a safety feature the heat pad will automatically reduce the temperature to less
than 50˚C after 90 minutes and will switch off completely
after 3 hours.
EB75402 MUK Rev 1
For replacement parts, help with using your Morphy Richards products,
problems and lots more, contact us by phone or through our website.
UK Helpline: 0870 060 2614
Ireland 1800 409119
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UK Helpline 0870 060 2614 Ireland Helpline 1800 409119
IMPORTANT
SAFETY
INSTRUCTIONS
All Morphy Richards heated
blankets/heat pads have
been manufactured to the
highest European
standards. This product has
been comprehensively
tested for all known safety
situations, so you can relax
in the knowledge that it will
provide warmth, comfort
and peace of mind.
The use of any electrical
appliance requires the
following common sense
safety rules.
Primarily there is danger of
injury or death and
secondly the danger of
damage to the appliance.
These are indicated in the
text by the following two
conventions:
WARNING: Danger to
the person!
IMPORTANT: Damage to
the appliance! In addition
we offer the following safety
advice.
Care instructions
• Do not leave switched on
when not in use.
• Do not dry clean.
• Examine the appliance
frequently, including the
flexible cord, for signs of
wear or damage
(eg.abrasions, holes, tears
or blisters). In case of
damage or misuse, cease
using and contact Morphy
Richards after sales service
helpline (see page 8).
• The cover may be removed
for washing, but do not
wash the pad itself. Make
sure the cover is dry before
use.
• The welded plastic cover of
the pad can be cleaned
with a damp cloth, after the
pad has been disconnected
from the power supply.
• When not in use store flat.
NOTE: This heat pad should
not be used in direct
contact with upholstery
containing acrylic or
modacrylic pile fibre
fabrics.
Personal safety
• The heat pad may be safely
curved around the limbs
but it SHOULD NOT be
used folded or rucked.
• The heat pad should not be
slept on or used inside a
bed.
• Do not use the heat pad in
the bathroom.
• Do not leave the heat pad
in contact with the skin for
excessive periods of time.
• Overlong application at a
high setting can result in
skin burns.
• Should the heat pad feel
hot, switch down to the
next lowest heat setting or
switch off.
• Never place additional
objects such as hot water
bottles or pillows on the
heated area.
• Do not use heatpad if wet.
• Do not use heatpad if
ointment or lotions have
been applied to the
affected area.
• Do not use with a helpless
person, an infant or a
person insensitive to heat.
• The cord between the
control and the heat pad
does get warm in normal
operation. This is quite
normal.
Product safety
• Avoid pressing sharp
creases onto the heat pad.
• Do not jerk, or exert
pressure on the flexible
mains cord, or use it as a
handle.
• Do not switch on to dry the
heat pad or cover after
washing.
IMPORTANT
INSTRUCTIONS PLEASE
READ CAREFULLY AND
RETAIN FOR FUTURE USE
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• Do not leave unattended.
• Not intended for medical use in
hospitals.
• The heat pad has a plastic
cover to protect against
dampness. This cover should
not be removed.
ELECTRICAL
REQUIREMENTS
Check that the voltage on the
rating label of your appliance
corresponds with your house
electricity supply which must be
A.C. (Alternating Current).
If the socket outlets in your
home are not suitable for the
plug supplied with this
appliance, the plug should be
removed and the appropriate
one fitted.
WARNING: The plug
removed from the mains
lead, if severed, must be
destroyed as a plug with
bared flexible cord is
hazardous if engaged
into a live socket outlet.
Should the fuse in the 13 amp
plug require changing, a 3 amp
BS1362 fuse must be fitted.
This appliance does not need to
be earthed. It is a double
insulated product.
BEFORE USE
Before using this appliance
ensure that the voltage
indicated on the product
corresponds with the mains
voltage in your home. If you are
in any doubt about your supply,
ask your electrical dealer or
local electricity company.
SAFEGUARD
OVERHEAT
PROTECTION
SYSTEM
Activation
The system will remain dormant
indefinitely as long as the heat
pad is operating in the normal
temperature range. If for any
reason the heat pad is operated
in an abnormal situation or
condition which would
otherwise have induced a rapid
temperature rise high enough to
constitute a hazard, the
OVERHEAT SYSTEM should
intervene by cutting off the
supply current before the
temperature reaches the point
at which damage may occur.
It is normal for the lead from the
heat pad to the switch to
become warm as this is part of
the heated protection circuit
extended to the switch.
In the event of the OVERHEAT
SYSTEM operating, the heat
pad will cease to function.
WARNING: No attempt
should be made to
repair the heat pad or
have it repaired locally
and the switch supplied
must never be replaced
since the specialised
components are not
generally available.
The fact that this heat pad
incorporates the overheat
system does not absolve the
user from observing these
instructions.
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UK Helpline 0870 060 2614 Ireland Helpline 1800 409119
GETTING THE MOST
FROM YOUR HEAT
TREATMENT PACK
The following information has
been provided by Aaron Coode
MSc DC of the AECC (Anglo
European Chiropractic College)
to help you get the best from
this product.
Ice therapy - using
cold compress pack
• During an initial injury, tissue
damage can cause uncontroled
swelling. This swelling can
increase the damage of the
initial injury and delay the
healing time.
• If you use the cold compress
pack immediately you can
reduce the amount of swelling.
• Start using the cold pack as
soon as possible after the injury.
The cold compress pack can be
used to decrease:- swelling,
tissue damage, blood clot
formation, inflammation, muscle
spasms, and pain.
• Treat injuries with the cold
compress pack for the first 4872 hours after injury.
• The length of treatment time
requires is dependent on the
type of injury. A deep muscle
injury takes longer to cool than
a joint.
NOTE: Only use for max 20 min
at a time or until the area
becomes numb. You can repeat
this up to 8 times a day.
• If the pain persists please call a
doctor.
• Do not use if you have the
following conditions:
Rheumatoid arthritis,
Raynaud’s Synndrome,
cold allergic conditions,
Paralysis
Areas of impaired sensation
(numbness)
Do not use on blisters or open
cuts or sores.
WARNING: Never apply
the pack without the
polar fleece cover. You
could cause skin
damage.
Heat therapy- using
heat pack
• Heat is generally used for
chronic injuries or injuries that
have no inflammation. Sore, stiff,
nagging muscle or joint pain is
ideal for the use of heat therapy.
• Heat can reduce muscle
spasms, reduce joint stiffness
and make soft tissue more
limber.
• Heat can be used to help loosen
tight muscles and joints during a
warm up before exercise.
NOTE: Do not apply heat after
exercise.
• You should not use the heat
pack for the first few days after
an injury or while your injury that
has any swelling because heat
increases blood flow and can
worsen swelling.
• Use the heat pad for 15-20
minutes or longer if it has been
recommended by your health
care provider.
• If the pain persists please call a
doctor.
• Because heat increase
circulation and raises skin
temperature. Do not use to the
following conditions:
Acute injuries or injuries that
show the sign of inflammation,
Rheumatoid arthritis,
Raynaud’s Synndrome,
Paralysis
Areas of impaired sensation
(numbness)
Do not use heat on blisters or
open cuts or sores.
75402 rev1 11/10/06 15:20 Page 6
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WARNING: Do not use
the heat pack for
perlonged periods as you
can cause skin damage.
Combination Heat/
Ice therapy
In some instances you may wish
to use a combination of ice and
heat to gain the beneficial
effects of both treatments. This
often of most benefit to soft
tissue injuries (muscle strain,
bruising etc.)
Apply the heat pack to the area
for up to 10 minutes, then apply
the cold compress pack for 10
minutes, this process may be
repeated for 2-3 cycles. It
advisable to apply the cold
compress pack last so as to
reduce the risk of any increased
swelling. If the cold compress
pack/heat pack causes an
increase in your symptoms, stop
using it until you have seen your
health care provider. You should
also see a health care provider if
pain persists for longer than 72
hours after an injury.
Simple rules to follow
for cold and hot pack
• If there is swelling and pain use
ice.
• If there is no swelling, but
stiffness is present use heat.
• If this is an acute injury (within
the first 6 weeks) use ice.
• When in doubt.... use ice.
When there is an injury or
discomfort, a good, rule to
follow for first aid is RICE:
R - Rest the injury
I - Ice the injury
C - Compress the injury
E - Elevate the injury above your
heart
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UK Helpline 0870 060 2614 Ireland Helpline 1800 409119
How to use
1 Apply the pad on the area to be
treated.
2 Select the heat setting as
required.
Heat levels 1 and 2
Will provide continuous steady
warmth and can be used for
longer periods of time up to a
maximum of 3 hours.
Heat levels 3 and 4
Will provide a higher level of
heat and should be used for a
shorter period of time.
To avoid excessive heat
exposure the heat pad will
automatically reduce the
temperature to less than 50°C
after 90 minutes and will switch
off completely after 3 hours.
WARNING: This safety
feature prevents over
exposure to excessive
temperatures which can
result in skin damage.
Braille markings
• Braille markings are located on
the back of the switch to help
identify the direction of the heat
level in the dark, or if visually
impaired.
• The highest heat level
is identified by 3 raised nodules
mid level by 2 raised nodules
low level by 1 raised nodule.
Re-setting the heat
pad timer
If the heat pad is accidently
switched off during the 90
minutes or 3 hour time period
the timer will need to be re-set.
Re-set the heat pad, by
switching the setting to the off
position fi for 1 minute and
then move back to the required
heat setting.
WARNING: Do not use
the heat pad for
perlonged periods at a
high setting as you can
cause skin damage.
USING YOUR HEAT
PAD
Switch control
Features
⁄ Illuminated heat setting light
(To identify heat levels in the
dark)
¤ Heat levels 3 & 4
‹ Heat level 1 & 2
› Braille markings
(located on the back of the
switch)
fi Off position
⁄
¤
‹
›
fi
75402 rev1 11/10/06 15:20 Page 8
USING YOUR COLD
COMPRESS PACK
The cold compress pack can be
used either hot or cold. We
recommend however that you
use the electric heat pad for the
best results with heat therapy.
Cold use
1 Place the pack without the polar
fleece cover in the freezer for at
least 2 hours for best result.
NOTE: You can leave your cold
compress pack in the freezer
until it is needed.
2 When required remove from
freezer. Put the cold compress
pack in the polar fleece cover.
WARNING: Never apply
the pack without the
polar fleece cover. You
could cause skin
damage.
3
Wrap the cold compress pack
around the desired area using
the elasticated strap and velcro
A.
The treatment pack will last
approx 30 - 45 minutes. It is not
recommended that the cold
compress pack is used for more
than 20 minutes at a time.
NOTE: For best result put the
cotton side against your skin.
If it becomes to cold you can
use with the fleece against your
skin.
The cold compress pack can be
used on various parts of the
body including back, shoulder,
knees, elbows, wrist and ankles
B.
Hot use
The cold compress pack can
also be also be used hot if
required
1 Remove the blue pack from the
polar fleece cover.
2 Place the pack without the polar
fleece cover in heated water for
8 minutes.
WARNING: Do not place
in boiling water
WARNING: Do not heat
up in the microwave.
3
Carefully remove the pack from
the water with suitable
equipment. Wipe the pack dry.
4 Place pack in polar fleece cover.
WARNING: Never apply
the pack without the
polar fleece cover. You
could cause skin
damage.
5
Wrap the pack around the
desired area.
The treatment pack will last
approx 15 - 25 minutes. It is
recommended that the hot pack
is used for a max 20 minutes.
NOTE: If the temperature is too
hot leave to cool.
WARNING: Do not use
the heat pack for
perlonged periods as you
can cause skin damage.
7
A
B
75402 rev1 11/10/06 15:20 Page 9
WASHING
INSTRUCTIONS
(covers only)
• Do NOT dry clean -
Machine washing
1 Remove fleece cover and wash
on a wool programme at 40°C.
2 Gently stretch the pad cover
back to it’s original shape and
size before drying
3 Ensure cover is completely dry
before using.
Tumble drying
1 Gently stretch the pad cover
back to its original shape before
drying.
2 Tumble dry on the ‘LOW’ heat
setting, following the
manufacturers instructions.
WARNING: The pad must
never be washed but can
be wiped carefully with a
damp cloth
After sales service
If the heat pad fails to operate,
check the following:
1 Check that the supply plug is
correctly connected to the flex.
2 Check the supply fuse and the 3
amp plug fuse if applicable.
For further help and advice,
please contact our Helpline.
HELPLINE
If you have any difficulty with
your appliance, do not hesitate
to call us.
We are more likely to be able to
help than the store from where
you bought it.
Please have the following
information ready to enable our
staff to deal with your query
quickly.
• Name of the product
• Model number as shown on the
satin label of the appliance.
• Serial number as shown on the
back of the switch of the
appliance.
UK Helpline 0870 060 2614
Ireland Helpline 1800409089
8 UK Helpline 0870 060 2614 Ireland Helpline 1800 409119
75402 rev1 11/10/06 15:20 Page 10
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