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BT-500ANC Active Noise Cancelling Bluetooth Headphones
P/N 39160
User's Manual
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SAFETY WARNINGS AND GUIDELINES
Please read this entire manual before using this device, paying extra
attention to these safety warnings and guidelines. Please keep this manual
in a safe place for future reference.
• Do not expose this device to water or moisture of any kind.
• Do not use this device while operating a motor vehicle, heavy
equipment, walking in traffic, or any other situation in which
situational awareness is a key to safety.
• This device contains a Lithium-ion battery. Dispose of this device
only in accordance with local, state, or federal regulations for
electronic waste.
• Charge the battery before first use and at least once every three
months to keep the battery fresh and capable of holding the full
charge.
• Do not allow the battery to fully discharge, as doing so can damage
it and reduce its maximum capacity.
• Clean using a soft, dry cloth only. Do not use chemical cleaners,
solvents, or detergents. For stubborn deposits, moisten the cloth
with warm water.
• This device has no user serviceable parts. Do not attempt to open,
service, or modify this device.
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INTRODUCTION
Thank you for purchasing these BT-500ANC Active Noise Cancelling (ANC)
Bluetooth® Headphones. These headphones have been designed to
provide you with great audio quality, while blocking out ambient noises,
such as engines and wind. The BT-500ANC can be used in multiple modes:
Bluetooth with ANC active, Bluetooth without ANC, a wired connection
with ANC active, or a full passive wired connection without ANC to
conserve battery life.
FEATURES
• Over-the-ear design with Active Noise Cancelling (ANC) circuitry
• Bluetooth® version 5 with support for the A2DP, AVRCP, HFP, and
HSP profiles
• Includes the Qualcomm® aptX™ HD audio codec
• Built-in 500mAh Lithium-ion battery
• Up to 14 hours of audio playback with Bluetooth and ANC active
• 40mm drivers with neodymium magnets
• 100dB sensitivity
• Audible low battery indicator
• Up to 30dB of noise cancelling with ANC active
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CUSTOMER SERVICE
The Monoprice Customer Service department is dedicated to ensuring that
your ordering, purchasing, and delivery experience is second to none. If you
have any problem with your order, please give us an opportunity to make
it right. You can contact a Monoprice Customer Service representative
through the Live Chat link on our website www.monoprice.com or via
email at support@monoprice.com. Check the website for support times
and links.
PACKAGE CONTENTS
Please take an inventory of the package contents to ensure you have all
the items listed below. If anything is missing or damaged, please contact
Monoprice Customer Service for a replacement.
1x BT-500ANC Active Noise Cancelling (ANC) Bluetooth® Headphones
1x Micro USB Charging Cable
1x 3.5mm Audio Cable
1x Carrying Case
1x User's Manual
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PRODUCT OVERVIEW
BATTERY CHARGING
Charge the battery before first use and at least once every three months to
keep the battery fresh and capable of holding a full charge. Do not allow
the battery to fully discharge, as doing so can damage it and reduce its
maximum capacity.
1. When the battery charge gets low, the headphones will say Battery
Low and the Bluetooth® LED will flash red.
2. If the headphones are powered on, press and hold the Bluetooth
Button for 5 seconds to turn them off.
3. Using the included micro USB cable, plug one end into the USB
Charge Port on the headphones, then plug the other end into a
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USB power source. The Bluetooth® LED will illuminate solid red
while charging is in progress.
4. Battery charging will take about 2 hours for a full charge. Once the
battery is fully charged, the Bluetooth LED will change from solid
red to solid blue.
BLUETOOTH PAIRING
Perform the following steps to pair the headphones with a mobile device.
Note that these headphones can be paired with up to two devices at the
same time.
1. Press and hold the Bluetooth Button for 3 seconds to power the
headphones on. The Bluetooth LED will flash blue three times, then
will alternately flash red and blue, indicating that they are in
Bluetooth pairing mode.
2. Open the Bluetooth settings on your mobile device and search for
nearby Bluetooth devices. Locate and select the MP39160 entry.
The headphones will say Connected, and the Bluetooth LED will
flash blue once every 5 seconds.
Notes:
• If pairing is not completed within 90 seconds, the headphones will
go into standby mode and you will need to repeat the process.
• To pair a second device, turn off the first paired device or move it
out of Bluetooth range, then repeat the above steps to pair the
second device.
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ACTIVE NOISE CANCELLING
• To enable Active Noise Cancelling (ANC), slide the ANC Button to
the ON position. The ANC LED will illuminate solid green, indicating
that ANC is on.
• To disable ANC, slide the ANC Button to the OFF position. The ANC
LED will turn off, indicating that ANC is off.
OPERATION
Power
• Press and hold the Bluetooth® Button for 3 seconds to turn the
headphones on.
• Press and hold the Bluetooth Button for 5 seconds to turn the
headphones off.
• With the headphones in standby mode, momentarily double press
the Bluetooth Button to enable Google Assistant™.
Audio Playback
• While listening to audio, momentarily press the Bluetooth Button
to pause or resume audio playback.
• While listening to audio, momentarily press the Volume+/Next
Track button to increase the volume level.
• While listening to audio, momentarily press the Volume-/Previous
Track button to decrease the volume level.
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• While listening to audio, press and hold the Volume+/Next Track
button for about 1 second to skip ahead to the next track in the
playlist.
• While listening to audio, press and hold the Volume-/Previous Track
button for about 1 second to skip back to the pre vious track in the
playlist.
Note that your mobile device must support the AVRCP Bluetooth® profile
to control audio playback from the headphones.
Phone Calls
• If an incoming phone call is received, momentarily press the
Bluetooth Button to answer the call.
• If an incoming phone call is received, press and hold the Bluetooth
Button for about 1 second to reject the call.
• While a phone call is in progress, momentarily press the Bluetooth
Button to terminate the call.
• While a phone call is in progress, momentarily press the
Volume+/Next Track button to increase the volume level.
• While a phone call is in progress, momentarily press the Volume-
/Previous Track button to decrease the volume level.
Note that your phone must support the HFP and HSP Bluetooth profiles to
use the headphones for phone calls and call control.
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LED INDICATIONS
Function
LED Indication
Power on
The Bluetooth® LED flashes blue three times
Power off
The Bluetooth LED flashes red two times
Pairing mode
The Bluetooth LED flashes red and blue
alternately
Pairing successful
The Bluetooth LED flashes blue once every 5
seconds
Audio playback
The Bluetooth LED flashes blue once every 5
seconds
Incoming phone call
The Bluetooth LED flashes red
Call in progress
The Bluetooth LED flashes blue twice every
3 seconds
Battery charge low
The Bluetooth LED flashes red every 3
seconds
Charging in progress
The ANC LED is solid red
Charging complete
The ANC LED is solid blue
ANC active
The ANC LED is solid green
ANC inactive
The ANC LED is off
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TROUBLESHOOTING
Q1: The headphones won't power on.
A1: Charge the battery.
Q2: The battery won't charge.
A2: Ensure that the USB power source is delivering charging power.
Confirm that the micro USB charging cable is properly plugged in to
the USB Charging Port and the USB power source. Try using a different
micro USB cable.
Q3: The headphones won't pair with your mobile device.
A3: Ensure the headphones and mobile device are within 3 feet of each
other.
Q4: The headphones won't connect with an already paired device.
A4: Ensure that both the headphones and device are powered on. Ensure
that your device's Bluetooth® is turned on.
Q5: There is no sound when playing audio.
A5: Ensure that both the headphones and device are powered on. Ensure
that your mobile device supports the A2DP Bluetooth profile. Ensure
that the volume settings on the headphones and device are set to
appropriate levels. Confirm that the audio playback device is set to
PLAY.
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Q6: Sound is distorted when playing audio.
A6: Ensure that there are no other nearby devices that use the 2.4GHz
band. Ensure that there are no obstructions between the headphones
and the audio device.
Q7: The hands-free phone controls doesn't work.
A7: Ensure that the phone supports the HSP and HFP Bluetooth profiles
and that they are enabled.
Q8: The communications distance is short and/or the sound is garbled.
A8: Ensure that there are no other nearby devices that use the 2.4GHz
band. Ensure that there are no obstructions between the headphones
and the audio device.
TECHNICAL SUPPORT
Monoprice is pleased to provide free, live, online technical support to assist
you with any questions you may have about installation, setup,
troubleshooting, or product recommendations. If you ever need assistance
with your new product, please come online to talk to one of our friendly
and knowledgeable Tech Support Associates. Technical support is available
through the online chat button on our website www.monoprice.com or
through email by sending a message to tech@monoprice.com. Check the
website for support times and links.
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SPECIFICATIONS
Model
39160
Bluetooth® Version
5
Bluetooth Chipset
Qualcomm® QCC3031
Bluetooth Range
Up to 32 feet (10 meters)
Supported Bluetooth Profiles
A2DP, AVRCP, HFP, HSP
ANC Chipset
AMS
Noise Reduction with ANC On
Up to 30dB
Frequency Response
20Hz ~ 20kHz
Sensitivity
100dB
Driver Size
ø40mm
Supported Audio Codecs
Qualcomm® aptX™ HD
Battery Capacity
500mAh
Audio Playback Time
Up to 14 hours with Bluetooth
and ANC
Charging Time
About 2 hours
Charging Temperature
+41 ~ +104°F (+5 ~ +40°C)
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REGULATORY COMPLIANCE
Notice for FCC
This device complies with Part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Modifying the equipment without Monoprice's authorization may result in
the equipment no longer complying with FCC requirements for Class B
digital devices. In that event, your right to use the equipment may be
limited by FCC regulations, and you may be required to correct any
interference to radio or television communications at your own expense.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
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• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Radio Notice for FCC
Caution
This FCC Part 15 radio device operates on a non-interference basis with
other devices operating at this frequency. Any changes or modification to
said product not expressly approved by Monoprice, including the use of
non-approved antennas, could void the user’s authority to operate this
device.
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Notice for Industry Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
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Radio Notice for Industry Canada
Caution
This IC RSS-210 radio device operates on a non-interference basis with
other devices operating at this frequency. Any changes or modification to
said product not expressly approved by Monoprice, including the use of
non-approved antennas, could void the user’s authority to operate this
device.
This device complies with IC RSS-210. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference
that may cause undesired operation.
The Bluetooth® word mark and logos are registered trademarks of
Bluetooth SIG, Inc.
Qualcomm® is a trademark of Qualcomm Incorporated, registered in the
United States and other countries. aptX™, aptX™ HD, and the aptX™ logos
are trademarks of Qualcomm Technologies International, Ltd. Qualcomm®
aptX™ and Qualcomm® aptX™ HD are products of Qualcomm Technologies
International, Ltd.
Google™ and Google Assistant™ are trademarks of Google LLC.
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