Monoprice 38576 User Manual

27" WQHD 144Hz Zero-G Gaming Monitor

P/N 38576

User's Manual

CONTENTS

SAFETY WARNINGS AND GUIDELINES ............................................. 3

FEATURES ................................................................................................................... 5

SYSTEM REQUIREMENTS .............................................................................. 5

CUSTOMER SERVICE ......................................................................................... 6

PACKAGE CONTENTS ...................................................................................... 6

PRODUCT OVERVIEW ....................................................................................... 7

Controls .................................................................................................................. 7

Connections ....................................................................................................... 8

INSTALLING THE STAND ............................................................................... 9

REMOVING THE STAND ............................................................................... 10

USING A WALL OR DESK MOUNT ........................................................ 11

OSD MENU MAP .................................................................................................. 11

TROUBLESHOOTING ....................................................................................... 16

TECHNICAL SUPPORT .................................................................................... 18

SPECIFICATIONS ................................................................................................. 19

REGULATORY COMPLIANCE .................................................................. 20

Notice for FCC .............................................................................................. 20

Notice for Industry Canada ............................................................... 22

2

SAFETY WARNINGS AND GUIDELINES

Please read this entire manual before using this device, paying
extra attention to these safety warnings and guidelines. Please
keep this manual in a safe place for future reference.

 This device is intended for indoor use only.
 Do not expose this device to water or moisture of any

kind. Do not place drinks or other containers with moisture
on or near the device. If moisture does get in or on the
device, immediately unplug it from the power outlet and
allow it to fully dry before reapplying power.

 Do not touch the device, the power cord, or any other

connected cables with wet hands.

 Do not place the monitor on an unstable surface where it

could fall and cause either personal injury or damage to
the monitor and/or other equipment.

 Do not expose this device to excessive vibration.
 Do not subject the product to extreme force, shock, or

fluctuations in temperature or humidity.

 Do not expose this device to excessively high

temperatures. Do not place it in, on, or near a heat source,
such as a fireplace, stove, radiator, etc. Do not leave it in
direct sunlight.

 This device ventilates excessive heat through the slots and

openings in the case. Do not block or cover these
openings. Ensure that the device is in an open area where
it can get sufficient airflow to keep from overheating.

3

 Prior to operation, check the unit and power cord for

physical damage. Do not use if physical damage has
occurred.

 Before plugging the unit into a power outlet, ensure that

the outlet provides the same type and level of power
required by the device.

 Unplug this device from the power source when not in use.
 Take care to prevent damage to the power cord. Do not

allow it to become crimped, pinched, walked on, or
become tangled with other cords. Ensure that the power
cord does not present a tripping hazard.

 Never unplug the unit by pulling on the power cord.

Always grasp the connector head or adapter body.

 Clean using a soft, dry cloth only. Do not use chemical

cleaners, solvents, or detergents. For stubborn deposits,
moisten the cloth with warm water.

 This monitor has no user serviceable parts. Do not open

the case or otherwise attempt to modify this monitor.

 Do not leave a single image on the display for a long

period of time. Doing so could cause "burn-in" of the
image. It is recommended to use a variable desktop
background and to use a screen saver to prevent "burn-in".
Alternatively, ensure that the monitor is powered off for at
least 2 hours out of every 12.

 Keep the original foam packaging material for use when

installing or removing the included stand.

4

FEATURES

 1x HDMI® 2.0, 2x HDMI 1.4, and 1x DisplayPort® 1.2a video

inputs

 2560 x 1440p @ 144Hz maximum video resolution
 16:9 aspect ratio
 4ms response time, 1ms when overdriven
 1000:1 contrast ratio
 400 cd/m² brightness
 Supports AMD FreeSync™ 1.0 technology
 Supports Picture-in-Picture (PiP) and Picture-by-Picture

(PbP) display modes

 75 x 75 VESA® mounting pattern

SYSTEM REQUIREMENTS

Operating System: Windows® 7/8/10 64-bit or higher

Processor (CPU): Intel® Core™ i5 or AMD Phenom™ II X3 or

higher

Graphics Card: NVIDIA® GeForce® GTX950 or AMD® Radeon™

R9 380 or higher

Memory: 6GB RAM

5

CUSTOMER SERVICE

The Monoprice Customer Service department is dedicated to
ensuring that your ordering, purchasing, and delivery experience is
second to none. If you have any problem with your order, please
give us an opportunity to make it right. You can contact a
Monoprice Customer Service representative through the Live Chat
link on our website www.monoprice.com or via email at
[e-mail]. Check the website for support times and
links.

PACKAGE CONTENTS

Please take an inventory of the package contents to ensure you
have all the items listed below. If anything is missing or damaged,
please contact Monoprice Customer Service for a replacement.

1x 27" Monitor

1x DisplayPort®

Cable

1x Stand Stem

1x Stand Base

1x Cable Clip

2x Decorative Cover

3x K-Head Screws

(M3x14)

4x P-Head Screws

(M4x10)

4x Wall Mount

Screws

1x Adhesive Pad

1x Screwdriver

1x AC Power Adapter

1x User's Manual

6

PRODUCT OVERVIEW

Controls

1. MENU: If the OSD menu is not displayed, press the MENU

button to access the OSD menu. If the OSD menu is
displayed, press the MENU button to enter a submenu. If
editing a value, press the MENU button to save the edited
value.

2. DOWN: If the OSD menu is displayed, press the DOWN

button to move the menu highlight down. If editing a
value in the OSD menu, press the DOWN button to
decrease the value.

3. UP: If the OSD menu is displayed, press the UP button to

move the menu highlight up. If editing a value in the OSD
menu, press the UP button to increase the value. If the
OSD menu is not displayed, press the UP button to toggle
the FPS gaming crosshairs in the middle of the screen on or
off and to cycle through the four different crosshair styles.

4. EXIT: If a submenu in the OSD menu is displayed, press the

EXIT button to go back to the previous menu level. If the
top level of the OSD menu is displayed, press the EXIT
button to close the OSD menu. If editing a value in the
OSD menu, press the EXIT button to cancel any changes
made and exit editing.

7

5. POWER: Press the POWER button to turn the monitor on or

off.

6. LED INDICATOR: The LED indicates various monitor states.

If the LED INDICATOR is solid blue, solid green, or solid
white, the monitor is powered on and is operating
normally. It flashes blue when no video source has been
detected. It is solid red when no signal is detected or if
there is insufficient power received.

Connections

7. AUDIO: 3.5mm stereo jack for connecting headphones,

powered speakers, etc.

8. DISPLAYPORT: DisplayPort® 1.2a video input.

9. HDMI 1: HDMI® 2.0 video input.

10. HDMI 2: HDMI 1.4 video input.

11. HDMI 3: HDMI 1.4 video input.

12. DC IN: DC barrel connector for connecting the included AC

power adapter.

8

INSTALLING THE STAND

Perform the following steps to assemble the stand and attach it to
the monitor.

1. Open the package, remove the monitor with the foam

packaging, then place it on a flat surface.

2. Remove the Stand Stem, Stand Base, and Cable Clip from

the packaging. Slide the Cable Clip over the Stand Stem.
Using the included Screwdriver and two M3x14 Screws,
secure the Stand Stem to the Stand Base, then attach the
Adhesive Pad to the bottom of the Stand Assembly.

9

3. Remove the foam packaging from the back of the monitor.

Using the included Screwdriver and two M4x10 Screws,
secure the Stand Assembly to the back of the monitor. Use
the two Decorative Covers to cover the connection point,
as shown in the image below.

4. Remove the monitor from the front foam packaging and

place it on a flat surface.

5. Assemble the foam packaging and put it back in the box.

Keep the box and foam packaging in a safe place, ready for
future use.

REMOVING THE STAND

1. Place the front foam packaging on flat surface, then place

the monitor face down in the packaging.

2. Remove the two Protective Covers from the back of the

monitor.

3. Using the included Screwdriver, remove the two M4x10

screws that secure the Stand Assembly to the monitor.

4. Using the included Screwdriver, remove the two M3x14

screws that secure the Stand Stem to the Stand Base.

10

Main Menu

Submenu

Options

Description

Input
Source

HDMI® 1 (2.0)

None

Selects the primary
video source

HDMI 2 (1.4)

HDMI 3 (1.4)

DP

Brightness/
Contrast

Brightness

0~100

Adjusts the display
brightness

Contrast

0~100

Adjusts the display
contrast

DCR

On, Off

Turn DCR on or off

5. Place the removed screws, Screwdriver, Stand Stem, and

Stand Base in a safe place for future use.

USING A WALL OR DESK MOUNT

Note that this monitor only includes screws to attach it to a wall or
desk mount. No mount or other mounting accessories are included.
If you installed the stand, first perform the steps in the

THE STAND

1. Install the wall or desk mount according to the instructions

2. Use the included Wall Mount Screws to attach the monitor

section above.

that came with the mount.

to the mount.

REMOVING

OSD MENU MAP

11

Main Menu

Submenu

Options

Description

Color
Setting

Gamma

Gamma 1.8

Sets the Gamma level

Gamma 2.0

Gamma 2.2

Gamma 2.4

Gamma 2.6

Picture
Setting

Standard,
Photo,
Movie,
Game, FPS,
RTS

Sets the picture
mode

Color
Temperature

Warm,
Cool, User

Sets the color
temperature

Low Blue
Light

0~100

Sets the level of blue
light filtering

Hue

0~100

Adjusts the hue level

Saturation

0~100

Adjusts the
saturation level

Picture
Quality
Setting

Sharpness

0~100

Sets the display
sharpness

Response
Time

Off, High,
Middle,
Low

Adjusts the response
time

12

Main Menu

Submenu

Options

Description

Picture
Quality
Setting

Noise
Reduction

Off, High,
Middle,
Low

Reduces the image
noise caused by
signal source
interference

Picture
Quality
Setting

Super
Resolution

Off, High,
Middle,
Low

Enhances the image
resolution when the
actual resolution is
low

Dynamic
Luminous
Control

On, Off

Compensates for
gray scale display
screen and
strengthens the
expression of gray
scale

Display

Aspect Ratio

Wide
Screen,
4:3, 1:1,
Auto

Sets the screen
aspect ratio

LED Mode

Normal,
Off,
Flicker

Adjusts the LED
effects

Audio

Mute

On, Off

Turns muting on or
off

Volume

0~100

Adjusts the audio
volume

13

Main Menu

Submenu

Options

Description

Audio

Audio
Source

Auto
Source,
DP,
HDMI® 1,
HDMI 2,
HDMI 3

Selects the audio
signal input via HDMI
or DP

Multi­Window

Multi­Window

Off, PIP
Mode,
PBP 2Win

Sets the multi­window mode

Sub Win2
Input

DP, HDMI
1, HDMI 2,
HDMI 3

Selects the
secondary input
source for the PiP or
PbP window

PIP Size

Small,
Medium,
Large

Adjusts the Pip or
PbP window size

PIP Position

Top Right,
Top Left,
Bottom
Right,
Bottom
Left

Adjusts the position
of the PiP or PbP
window

Swap

None

Swaps the signal
source of the main
screen and the PiP or
PbP window

14

Main Menu

Submenu

Options

Description

OSD

Language

English,
Chinese,
Korean,
Russian,
Spanish,
Japanese,
French

Sets the language
used in the OSD
menu

OSD H­Position

0~100

Adjusts the
horizontal position of
the OSD menu

OSD V­Position

0~100

Adjusts the vertical
position of the OSD
menu

OSD
Transparency

0~100

Sets the overall
transparency/opacity
of the OSD menu

OSD Time
Out

5~100

Sets the amount of
time of inactivity
before the OSD menu
automatically closes

OSD
Rotation

Normal,
90, 180,
270

Rotates the
orientation of the
OSD menu

15

Main Menu

Submenu

Options

Description

Other

DP Version

DP 1.1,
DP 1.2

Sets the DisplayPort®
version

FreeSync

On, Off

Turns AMD

FreeSync™ support

on or off

HDR

On, Off

Turns HDR on or off

Reset

None

Resets the monitor
settings to the
factory default values

Note: When choosing the Picture-by-Picture (PbP) mode, set the
default resolution of each window to 1280x1440@60Hz.

TROUBLESHOOTING

Q1: The screen is blank.

A1: Ensure that power is turned on. Check the brightness/contrast

settings. Check the LED INDICATOR. If it is flashing, no video
signal is being received. Check the display settings of the
connected device.

Q2: The image is out of focus.

A2: Check the video cable connection.

16

Q3: The screen is flashing.

A3: There is an issue with the power source. Ensure that devices

that could cause magnetic interference are a safe distance
away.

Q4: There is color bleeding, distortion, or other unusual effects.

A4: Check the video cable connection. Connect to another video

source for comparison. Inspect the condition of the ports on
the monitor and graphics card. Adjust the color settings in the
monitor and PC display settings.

Q5: The screen is scrolling, rolling, or moving.

A5: Check if the source frequency is in the refresh rates range.

Check the video cable connection.

Q6: The LED INDICATOR is off.

A6: Check the power connection. Ensure that power is turned on.

Q7: There is no video signal.

A7: Confirm PC and graphics card compatibility. Inspect the

condition of the ports on the monitor and graphics card.

Q8: The image is dim.

A8: Adjust the brightness/contrast.

17

Q9: The image has jitter or a moire pattern.

A9: Nearby electronic equipment may be causing interference.

Q10: The LED INDICATOR is on or flashing, but there is no image on

the screen.

A10: Ensure that the monitor is powered on. Confirm the graphics

card is properly installed. Check the video cable connection.
Inspect the condition of the ports on the monitor and
graphics card. Check to see if the PC is asleep, in standby
mode, etc.

Q11: The image position or size is incorrect.

A11: Check the settings in the monitor's OSD menu and PC display

settings.

TECHNICAL SUPPORT

Monoprice is pleased to provide free, live, online technical support
to assist you with any questions you may have about installation,
setup, troubleshooting, or product recommendations. If you ever
need assistance with your new product, please come online to talk
to one of our friendly and knowledgeable Tech Support Associates.
Technical support is available through the online chat button on
our website www.monoprice.com or through email by sending a
message to [e-mail]. Check the website for support
times and links.

18

Model

38576

Video Inputs

1x DisplayPort® 1.2,
1x HDMI® 2.0, 2x HDMI 1.4

Display Size

27"

Active Display Area

596.74 x 335.66 mm

Panel Type

TN

Panel Model

AUO M270DTN01.8

Maximum Resolution

2560x1440p

Maximum Refresh Rate

144Hz

VESA® Mount Size

75 x 75

AMD FreeSync™ Version

1.0

AMD FreeSync Refresh Rates

HDMI 2.0: 50 ~ 144 Hz
HDMI 1.4: 50 ~ 75 Hz
DisplayPort 1.2: 50 ~ 144 Hz

Aspect Ratio

16:9

Viewing Angles (H/V)

170°/160°

Backlight

LED

Default Color Temperature

6500K

Typical Brightness

Up to 400cd/m²

Contrast Ratio

1000:1

Maximum Colors

> 16.7 million

Dot Pitch

0.2331 x 0.2331 mm

Response Time

4ms (1ms OD)

SPECIFICATIONS

19

OSD Languages

English, Chinese, Korean,
Russian, Spanish, Japanese,
French

Input Power

12 VDC, 4A

AC Adapter Input Power

100 ~ 240 VAC, 50/60 Hz

Power Consumption

Maximum: 55 watts
Typical: 32 watts
Standby: ≤ 0.5 watts

Operating Temperature

+32 ~ +104°F (0 ~ +40°C)

Operating Temperature

-4 ~ +140°F (-20 ~ +60°C)

Operating Humidity

10 ~ 85% RH, noncondensing

Dimensions (with stand)

24.3" x 7.9" x 17.6"
(618 x 200 x 446 mm)

Dimensions (without stand)

24.3" x 2.2" x 14.4"
(618 x 56 x 365 mm)

Weight (with stand)

13.1 lbs. (5.95 kg)

REGULATORY COMPLIANCE

Notice for FCC

This device complies with Part 15 of the FCC rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any

20

interference received, including interference that may cause
undesired operation.

Modifying the equipment without Monoprice's authorization may
result in the equipment no longer complying with FCC
requirements for Class B digital devices. In that event, your right to
use the equipment may be limited by FCC regulations, and you
may be required to correct any interference to radio or television
communications at your own expense.

This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.
 Increase the separation between the equipment and

receiver.

 Connect the equipment into an outlet on a circuit different

from that to which the receiver is connected.

 Consult the dealer or an experienced radio/TV technician

for help.

21

Notice for Industry Canada

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.

HDMI® the HDMI Logo, and High-Definition Multimedia Interface
are trademarks or registered trademarks of HDMI Licensing LLC in
the United States and other countries.

VESA®, DisplayPort®, and the DisplayPort® logo are registered
trademarks of the Video Electronics Standards Association.

Microsoft® and Windows® are either registered trademarks or
trademarks of Microsoft Corporation in the United States and/or
other countries.

Intel® Core™ i5 is a trademark of Intel Corporation or its subsidiaries

in the U.S. and/or other countries.

AMD® is a registered trademark of Advanced Micro Devices, Inc. in
the United States and/or other jurisdictions. Phenom™, Radeon™,
and FreeSync™ are trademarks of Advanced Micro Devices, Inc. in
the United States and/or other jurisdictions.

NVIDIA® and GEFORCE® are trademarks and/or registered
trademarks of NVIDIA Corporation in the U.S. and other countries.

22