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21818
User Manual
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Monoprice 21818 User Manual

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MONOPRICE
Blackbird™ 4K 4x4 HDBaseT™ Matrix with 3 Receivers
P/N 21818
User's Manual
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CONTENTS
Matrix/Transmitter Front Panel .................................................................................................................................................. 6
Matrix/Transmitter Rear Panel ..................................................................................................................................................... 6
Receiver Front Panel ............................................................................................................................................................................. 7
Receiver Rear Panel ............................................................................................................................................................................... 7
IR Remote Control ................................................................................................................................................................................... 8
Front Panel Control .............................................................................................................................................................................. 13
Remote Control ....................................................................................................................................................................................... 13
TCP/IP Control .......................................................................................................................................................................................... 14
RS232 Control ............................................................................................................................................................................................ 18
Transmitter .................................................................................................................................................................................................. 31
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Receivers ...................................................................................................................................................................................................... 32
Notice for FCC ......................................................................................................................................................................................... 32
Notice for Industry Canada .......................................................................................................................................................... 33
SAFETY WARNINGS AND GUIDELINES
Please read this entire manual before using this device, paying extra attention to these
safety warnings and guidelines. Please keep this manual in a safe place for future reference.
This device is intended for indoor use only. Do not expose this device to water or moisture of any kind. Do not place drinks or
other containers with moisture on or near the device. If moisture does get in or on
the device, immediately unplug it from the power outlet and allow it to fully dry
before reapplying power.
Do not touch the device, the power cord, or any other connected cables with wet
hands.
Do not expose this device to excessively high temperatures. Do not place it in, on,
or near heat sources, such as a fireplace, stove, radiator, etc. Do not leave it in direct
sunlight.
Ensure that power is turned off and disconnected before making any electrical
connections.
Clean using a soft, dry cloth only. Do not use chemical cleaners, solvents, or
detergents. For stubborn deposits, moisten the cloth with warm water.
This device has no user serviceable parts. Do not attempt to open, service, or
modify this device.
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INTRODUCTION
Thank you for purchasing this Blackbird™ 4K 4x4 HDBaseT™ Matrix with 3 Receivers! It
supports video resolutions up to 4K@60Hz and can transmit 4K video to distances up to 131
feet (40 meters) and 1080p video to distances up to 229 feet (70 meters) over a single Cat6
Ethernet cable. It supports bidirectional IR extension and IR, RS232, and TCP/IP control
options. It supports the Power over Cable (PoC) feature, allowing the receivers to draw
their power from the matrix/transmitter over the HDBaseT cable.
FEATURES
Supports HDMI® resolutions up to 4K@60Hz 4:2:0, including 1080p 3D video Fully compliant with the HDMI 1.4 and HDCP 1.4 specifications Can transmit 4K signals to distances up to 131 feet (40 meters) and 1080p signals to
distances up to 229 feet (70 meters) over a single Cat6 Ethernet cable
Features three HDBaseT™ outputs and includes three receivers Supports the Power over Cable (PoC) feature, allowing the receivers to draw their
power from the matrix/transmitter over the HDBaseT™ cable
Includes a local HDMI output with corresponding digital optical S/PDIF and stereo
analog outputs
Supports manual and automatic EDID management
CUSTOMER SERVICE
The Monoprice Customer Service department is dedicated to ensuring that your ordering,
purchasing, and delivery experience is second to none. If you have any problem with your
order, please give us an opportunity to make it right. You can contact a Monoprice
Customer Service representative through the Live Chat link on our website
www.monoprice.com during normal business hours (Mon-Fri: 5am-7pm PT, Sat-Sun: 9am-
6pm PT) or via email at support@monoprice.com
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PACKAGE CONTENTS
Please take an inventory of the package contents to ensure you have all the items listed
below. If anything is missing or damaged, please contact Monoprice Customer Service for a
replacement.
1x Blackbird™ 4K 4x4 HDBaseT™ matrix
3x HDBaseT receivers
1x AC power adapter (24 VDC, 2.71A)
1x AC power cord
4x IR transmitters
4x IR receivers
1x IR remote control
1x RS232 cable (3-pin terminal block to DB9)
2x Matrix rack mount brackets
6x Matrix rack mount bracket screws
6x Receiver mount brackets
6x Receiver mount bracket screws
4x Trapezoidal plastic feet
12x Round plastic feet
1x User's manual
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PRODUCT OVERVIEW
Matrix/Transmitter Front Panel
1. FIRMWARE: Micro USB port for performing firmware updates.
2. POWER LED: The LED illuminates red when power is applied.
3. INPUT LEDs: A series of four LEDs, one of which illuminates green to indicate which
source is selected.
4. OUTPUT: Press the button repeatedly to cycle through the four video inputs.
Matrix/Transmitter Rear Panel
1. INPUTS: Four HDMI® ports for connecting the HDMI source devices (Blu-ray Disc™ or
DVD players, gaming consoles, etc.).
2. IR IN: Four 3.5mm jacks for connecting the included IR receivers.
3. IR OUT: Four 3.5mm jacks for connecting the included IR transmitters.
4. OUTPUTS: Three HDBaseT™ RJ45 outputs for connecting the three HDBaseT
receivers, one local HDMI port for connecting a local display, a digital optical S/PDIF
audio output, and a stereo pair of analog RCA audio output jacks.
5. CONTROL: One RJ45 Ethernet connector and one 3-pin RS232 terminal block for
TCP/IP and RS232 control.
6. POWER: DC barrel connector for connecting the included AC power adapter.
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Receiver Front Panel
1. HDMI OUT: HDMI® port for connecting an HDMI display.
2. IR IN: 3.5mm jack for connecting one of the included IR receivers.
3. IR OUT: 3.5mm jack for connecting one of the included IR transmitters.
Receiver Rear Panel
1. POWER LED: The LED illuminates red when the receiver is being powered by the
transmitter over the HDBaseT™ cable.
2. TP IN: RJ45 jack for connecting the HDBaseT cable. The LINK LED illuminates yellow
when a valid link is established between the receiver and the transmitter. It blinks
yellow when there is a link error and is off when no link exists. The HDCP LED
illuminates green when the video signal contains HDCP data. It blinks green when
there is video without HDCP data and is off when no video is present.
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IR Remote Control
1. STANDBY: Press the button to enter or exit standby mode.
2. INPUTS: Press the button corresponding to the desired input.
3. OUTPUTS: Press the button corresponding to the desired output.
4. MENU:
ALL: Press the ALL button to select all outputs. EDID: Press the EDID button to manually capture and learn the EDID data from
the selected output device for the selected input device(s).
CLEAR: Press the CLEAR button to cancel and operation. ENTER: Press the ENTER button to confirm the operation.
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INSTALLATION
Perform the following steps to install the matrix and receivers.
1. Ensure that all equipment to be connected is powered off and unplugged from its
power source.
2. Place the matrix/transmitter and the three receivers in their intended locations. Use
the mounting brackets as desired to mount the matrix/transmitter into a rack or to
secure the receivers.
3. Using a High Speed HDMI® Cable (not included), plug one end into the HDMI input
on one of your remote displays, then plug the other end into the HDMI OUT jack on
the receiver. Repeat for the other two remote displays and receivers.
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4. (Optional) If you want to control the video source devices from the remote
locations, plug one of the included IR receivers into the IR IN jack on the receiver,
then position the IR receiver where it can receive infrared signals from the remote
control. Alternatively, if you want to control the remote displays from the
matrix/transmitter instead, plug one of the IR transmitters into the IR OUT jack on
the receiver, then position the IR emitter where it can transmit infrared signals to
the display's IR "eye". Repeat for the other two receivers.
Controlling the Source Devices from the Remote Locations
Controlling the Remote Displays from the Matrix/Transmitter Location
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5. Using a High Speed HDMI® Cable (not included), plug one end into the HDMI input
on your local display, then plug the other end into the 4-HDMI output on the
matrix/transmitter.
6. (Optional) If you want to use your home audio system to amplify multichannel
audio, plug one end of a digital optical S/PDIF cable (not included) into the digital
optical S/PDIF input on your amplifier or receiver, then plug the other end into the
4-SPDIF port on the matrix/transmitter.
7. (Optional) If you want to use powered speakers or connect a stereo audio amplifier,
plug one end of a stereo RCA cable (not included) into the audio inputs on your
powered speakers or stereo amplifier, then plug the other end into the L-4-R jacks
on the matrix/transmitter.
8. Plug one of the IR receivers into the IR EYE jack on the matrix/transmitter, then
position the IR receiver where it can receive infrared signals from the included
remote control.
9. Using a High Speed HDMI Cable (not included), plug one end into one of the HDMI
INPUTS on the matrix/transmitter, then plug the other end into the HDMI output on
one of your video source devices (Blu-ray Disc™ or DVD players, gaming consoles,
etc.). Repeat for up to three additional video source devices.
10. (Optional) If you want to control the video source devices from the remote
locations, plug the included IR transmitters into the IR OUT jacks, then position the
IR emitters where they can transmit infrared signals to the corresponding video
source devices. Alternatively, if you want to control the remote displays from the
matrix/transmitter, plug the remaining IR receivers into the IR IN jacks on the
matrix/transmitter, then position the IR "eyes" where they can receive infrared
signals from the remote controls.
11. Using a Cat6 Ethernet cable (not included), plug one end into the TP IN jack on the
one of the receivers, then plug the other end into one of the HDBT OUTPUTS on the
matrix/transmitter. Repeat for the other two receivers.
12. (Optional) If you want to control the system using your computer's web browser,
plug one end of a Cat6 Ethernet cable (not included) into the TCP/IP jack on the
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matrix/transmitter, then plug the other end into a network switch or directly into
the Ethernet jack on your computer.
13. (Optional) If you want to control the system using a third party RS232 control
software on your computer, plug the terminal block end of the included RS232
cable into the RS232 terminal block on the matrix/transmitter, then plug the DB9
connector into one of your computer's COM ports (COM1 ~ COM9 only).
14. Plug in and power on all connected equipment. Start video playback on each of the
video source devices, then use the controls to verify that each video source can be
displayed on each of the remote displays, as well as the local display. If you
connected one or both of the local audio outputs, verify that you can hear the
audio from the connected device(s). If you are using the IR extension feature, verify
that you can control the intended devices.
CONFIGURING FOR TCP/IP CONTROL
If you connected the matrix/transmitter to an existing network, there is no special
configuration required. However, if you connected your PC's network interface directly to
the TCP/IP jack on the matrix/transmitter, you will need to configure your PC's network
settings to communicate with the matrix/transmitter. The matrix/transmitter uses the
following network settings:
IP Address: 192.168.0.178
Subnet Mask: 255.255.255.0
Gateway: 192.168.0.1
Serial Port: 4001
The default IP Address and
Gateway can be changed using the
TCP/IP GUI interface, but the Serial
Port cannot be changed.
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OPERATION
Front Panel Control
Repeatedly press the OUTPUT button to cycle through the various inputs for the
corresponding output.
Remote Control
Press the STANDBY (1) button to enter or exit Standby mode. To switch the selected input for one or more of the outputs,
first press the number corresponding to the desired INPUT
(2), then press one or more OUTPUTS (3) or the ALL (4)
button, then press the ENTER (4) button to execute the
change.
Examples:
o To send input 3 to output 2, first press the INPUTS 3
button, then press the OUTPUTS 2 button, and finally
press the ENTER button to execute the change.
o To send input 1 to outputs 1 and 4, first press the
INPUTS 1 button, then press both the OUTPUTS 1 and 4
buttons, and finally press the ENTER button to
execute the change.
o To send input 4 to all outputs, first press the INPUTS 4
button, then press the ALL button, and finally press
the ENTER button to execute the change.
To set the EDID for one or more source devices to the EDID capabilities of a specific
output, press the EDID (4) button, then press the desired INPUTS (2) or the ALL (4)
button, then press the OUTPUTS (3) button corresponding to the desired display,
finally press the ENTER (4) button to execute the operation.
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Examples:
o To set source device 1 to the EDID capabilities of display 3, first press the
EDID button, next press the INPUTS 1 button, then press the OUTPUTS 3
button, and finally press the ENTER button to execute the change.
o To set all source devices to the EDID capabilities of display 4, first press the
EDID button, next press the ALL button, then press the OUTPUTS 4 button,
and finally press the ENTER button to execute the change.
To cancel an operation or change before it is executed, press the CLEAR button at
any time before pressing the ENTER button.
TCP/IP Control
If you have connected the matrix/transmitter to your Ethernet network or if you
connected your PC's network card directly to the TCP/IP port on the matrix/transmitter,
you can access the built-in TCP/IP Graphical User Interface (GUI) by opening your internet
browser and typing the IP address into the address field. The default IP address is:
192.168.0.178
After pressing ENTER, you will be presented with the Login screen.
Type the username and password into the appropriate fields, then click the Login button.
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The default usernames and passwords are as follows:
Username
Password
admin
admin
user
user
Once you have logged in, you will be presented with the Main screen.
Use the 4x4 button grid on the left side to set which inputs are directed to which outputs.
For example, clicking the button on the Input 1 row and Output 2 column, directs input 1 to
output 2.
Use the 9 numbered buttons on the right in conjunction with the Save and Recall buttons
to save and load layout presets.
To save a given layout, first click one of the numbered buttons, then click the Save
button.
To load a previously saved layout, first click one of the numbered buttons, then click
the Recall button.
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The Users screen allows you to modify the two passwords, lock or unlock the front panel
controls, and view the GUI and hardware version numbers. Click the Save button to save
any changes or click the Cancel button to cancel any changes that have been made.
Use the Interface screen to change the labels that are displayed on screen for the
matrix/transmitter, the four inputs, and the four outputs. Click the Save button to save any
changes or click the Cancel button to cancel any changes that have been made.
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The Configuration screen allows you to manage HDCP compliance and the EDID settings.
Click the Save button to save any changes or click the Cancel button to cancel any changes
that have been made.
The Network screen allows you to view the MAC Address and to change the default IP
Address, Subnet Mask, and Gateway settings. You can also decide to use the Static IP or
Dynamic Host Configuration Protocol (DHCP). Click the Save button to save any changes or
click the Cancel button to cancel any changes that have been made.
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RS232 Control
If you wish to control the matrix/transmitter from your PC using an RS232 connection, you
will need to use a third party RS232 control software package, such as CommWatch.exe,
whose interface is depicted below.
Set the communications parameters to the following:
Baud Rate: 9600
Data Bits: 8
Stop Bits: 1
Parity Bits: None
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The matrix/transmitter responds to the commands contained in the following table:
Command
Function
Feedback Example
System Commands
/*Type;
Reports the model information.
XXXXX
/%Lock;
Locks the front panel buttons.
System Locked!
/%Unlock;
Unlocks the front panel buttons.
System Unlock!
/^Version;
Reports the firmware version.
VX.X.X
Demo.
Switches to "demo" mode, which
automatically cycles through all the
possible AV and IR connection
combinations, with switching occurring
every 2 seconds.
Demo Mode
AV: 01 -> 01
IR: 01 -> 01
AV: 01 -> 02
IR: 01 -> 02
...
AV: 04 -> 04
IR: 04 - > 04
...
Operation Commands
[X]All.
Directs input [X] to all output channels.
(X=01~04)
X to All.
All#.
Directs each input to its corresponding
output (01 -> 01, 02 -> 02, etc.).
All Through. All$.
Switches all outputs off.
All Closed.
[X]#.
Directs input [X] to output [X]
(X=01~04)
X Through.
[X]$.
Switches output [X] off.
(X=01~04)
X Closed.
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Command
Function
Feedback Example
[X]@.
Switches output [X] on.
(X=01~04)
X Open. All@.
Switches all outputs on.
All Open.
[X1]V[X2].
Directs the AV signal for input [X1] to one
or more outputs [X2]. Separate multiple
outputs with a comma (,).
(X1/X2=01~04)
AV: X1 -> X2
[X1]B[X2].
Directs both the AV and IR signals for
input [X1] to one or more outputs [X2].
Separate multiple outputs with a comma
(,).
(X1/X2=01~04)
AV: X1 -> X2
[X1]R[X2].
Directs the IR signal for input [X1] to
output [X2].
(X1/X2=01~04)
IR: X1 -> X2
Status[X].
Checks the I/O connection status of
output [X].
(X1/X2=01~04)
AV: Y -> X
Status.
Displays each of the four AV and IR
connections, one-by-one.
AV: 01 -> 01
...
AV: 04-> 04
IR: 01 - > 01
...
IR: 04 - > 04
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Command
Function
Feedback Example
Save[Y].
Saves the current connection settings to
the preset command[Y].
(Y=0~9)
Save to FY
Recall[Y].
Loads the connection settings saved to
preset command [Y].
(Y=0~9)
Recall From FY
Clear[Y].
Clears the connection settings saved to
the preset command [Y].
(Y=0~9)
Clear FY
PWON.
Enables normal working mode.
PWON
PWOFF.
Enters standby mode and cuts off power
to the HDBaseT™ receivers.
PWOFF
STANDBY.
Enters standby mode, but does not cut
off power to the HDBaseT™ receivers.
STANDBY
/%[Y]/[X]:[Z].
HDCP management command.
[Y] is for specifying input (I) or output (O).
[X] is for the port number (1~5, where 5
represents all ports).
[Z] is for the compliance status, where 1
sets the port to HDCP compliant and 0
sets the port to HDCP not compliant.
/%[Y]/[X]:[Z].
DigitAudioON[X].
Enables HDMI® audio output for port [X].
(X=1~5, where 5 represents all ports)
DigitAudio ON with [X]
DigitAudioOFF[X].
Disables HDMI audio output for port [X].
(X=1~5, where 5 represents all ports)
DigitAudio OFF with
[X]
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Command
Function
Feedback Example
/+[Y]/[X]:******.
Sets the communication parameters
between the PC and one or more of the
HDBaseT™ receivers.
(Y=1~5 or A~H, where 1~4 sends the
command to the corresponding HDBaseT
receiver, 5 sends the command to all
HDBaseT receivers. For A~H, the
command is saved to the matrix/
transmitter and is not sent immediately
to the corresponding HDBaseT receiver.
For A~D, the saved command is sent to
the corresponding HDBaseT receiver
when a PWON command is sent and for
E~H, the saved command is sent when a
PWOFF command is sent.)
(X is the baud rate, where 1=2400,
2=4800, 3=9600, 4=19200, 5=38400,
6=57600, and 7=115200)
(****** is for the data, up to 48 bytes)
******
EDIDH[X]B[Y].
Sends the EDID data from the display
connected to output [X] to the source
device connected to input [Y]. If EDID
data is available and the audio portion
supports audio types other than PCM, it
forces it to set to PCM mode only. If EDID
data is not available, the EDID is set to
the default value.
(X/Y=1~4)
EDIDH[X]B[Y]
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Command
Function
Feedback Example
EDIDPCM[X].
Sets the audio format for input [X] to
PCM.
(X=1~4)
EDIDPCM[X]
EDIDG[X].
Gets the EDID data from output [X] and
displays the output port number.
(X=1~4)
Hexadecimal EDID data
and carriage return
character.
EDIDMInit.
Sets the EDID data for each input to the
default value.
EDIDMInit.
EDIDM[X]B[Y].
Sends the EDID data from output [X] to
input [Y]. If EDID data is not available, it
sets input [Y] to the default EDID value.
(X/Y=1~4)
EDIDM[X]B[Y]
EDIDUpgrade[X].
Upgrades the EDID for input [X]. When
the matrix/transmitter receives the
command it prompts you to send the
EDID file (.bin file). The operation will be
cancelled after 10 seconds if no file is
sent. Note that all HDBaseT™ receivers
must be disconnected prior to sending
this command.
(X=1~5, where 5 represents all inputs)
Please send the EDID
file
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Command
Function
Feedback Example
EDID/[X]/[Y].
Sets the EDID data of input [X] to EDID
value [Y] from the internal EDID table.
(X=1~5, where 5 represents all input
ports)
(Y=1~5)
#
EDID Settings
1
1080p 2D 2-channel audio
2
1080p 3D 2-channel audio
3
1080p 2D multichannel audio
4
1080p 3D multichannel audio
5
4K@30Hz 2D 2-channel audio
EDID/[X]/[Y]
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Command
Function
Feedback Example
UpgradeIntEDID[X].
Upgrades one of the 5 EDID values on the
embedded EDID table. When the
matrix/transmitter receives the command
it prompts you to send the EDID file (.bin
file). The operation will be cancelled after
10 seconds if no file is sent. Note that all
HDBaseT™ receivers must be
disconnected prior to sending this
command.
(X=1~5)
#
EDID Settings
1
1080p 2D 2-channel audio
2
1080p 3D 2-channel audio
3
1080p 2D multichannel audio
4
1080p 3D multichannel audio
5
4K@30Hz 2D -channel audio
Please send the EDID
file
GetIntEDID[X].
Returns the EDID data value from the
embedded EDID table.
(X=1~5)
GetInPortEDID[X]
Returns the EDID data value for input [X].
(X=1~4)
%0801.
Enables auto HDCP management and
activates carrier native mode.
%0801 %0900.
Switches to carrier native mode.
Carrier native
%0901.
Switches to force carrier mode.
Force carrier
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Command
Function
Feedback Example
%0911.
Resets the matrix/transmitter to the
factory default values.
Factory Default
%9951.
Reports the command sent by port 1
when a PWON command is sent.
Port 1:data when
PWON
%9952.
Reports the command sent by port 2
when a PWON command is sent.
Port 2:data when
PWON
%9953.
Reports the command sent by port 3
when a PWON command is sent.
Port 3:data when
PWON
%9954.
Reports the command sent by port 4
when a PWON command is sent.
Port 4:data when
PWON
%9955.
Reports the command sent by port 1
when a PWOFF command is sent.
Port 1:data when
PWOFF
%9956.
Reports the command sent by port 2
when a PWOFF command is sent.
Port 2:data when
PWOFF
%9957.
Reports the command sent by port 3
when a PWOFF command is sent.
Port 3:data when
PWOFF
%9958.
Reports the command sent by port 4
when a PWOFF command is sent.
Port 4:data when
PWOFF
%9961.
Reports the system locking status.
System Locked /
Unlock!
%9962.
Reports the power status.
STANDBY / PWON /
PWOFF
%9963.
Reports the status of the infrared carrier.
Carrier native / Force
carrier
%9964.
Reports the IP address
IP:192.168.0.178 (default)
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Command
Function
Feedback Example
%9971.
Reports the connection status for all
inputs.
(Y=Y, N)
In 01 02 03 04
Connect Y Y Y Y
%9972.
Reports the connection status for all
outputs.
(Y=Y, N)
Out 01 02 03 04
Connect Y Y Y Y
%9973.
Reports the HDCP status of the inputs.
(Y=Y, N)
In 1 2 3 4
HDCP Y Y Y Y
%9974.
Reports the HDCP status of the outputs.
(Y=Y, N)
Out 1 2 3 4
HDCP Y Y Y Y
&9975.
Reports the I/O connection status.
Out 01 02 03 04
In 01 02 03 04
%9976.
Reports the output resolution.
Out 1 1920x1080
Out 2 1920x1080
Out 3 1920x1080
Out 4 1920x1080
%9977.
Reports the status of digital audio for
each output channel.
(Y=Y, N)
Out 1 2 3 4
Audio Y Y Y Y
%9978.
Reports the HDCP compliance status of
the inputs.
(Y=Y, N)
In 01 02 03 04
HDCPEN Y Y Y Y
I-Lock[X].
Locks channel [X].
(X=1~4)
Channel[X] Lock!
I-Unlock[X].
Unlocks channel [X].
(X=1~4)
Channel[X] Unlock!
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Command
Function
Feedback Example
A-Lock.
Locks all channels.
All Channel Lock!
A-Unlock.
Unlocks all channels.
All Channel Unlock!
Lock-Sta.
Reports the lock status of all channels.
Channel 1 -> Lock!
Channel 2 -> Lock!
...
Channel 2 -> Unlock!
...
Notes:
1. The brackets [ and ] in the above commands are for clarity purposes to make the
variable more obvious. Do not type these symbols when typing the commands.
2. Type in all commands exactly. They are case sensitive and require the trailing period
(.) or semicolon (;) as part of the command.
3. Disconnect all HDBaseT™ receivers from the matrix/transmitter prior to performing
any of the upgrade commands.
GUI UPDATES
Perform the following steps to update the GUI, in the event that an update is made
available.
1. Open your PC's web browser and type the following address into the address bar:
2. Type in the administration username and password (default admin and admin).
http://192.168.0.178:100
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3. Click the Administration entry on the left
4. Click the Upload Program entry.
5. Click the Browse button, then locate the update file on your PC.
6. Click the Apply button, then follow the on-screen instructions.
USB FIRMWARE UPDATE
1. Perform the following steps to update the firmware, in the event that an update is
made available. Note that you should be using a COM port between 1~9.
1. Copy the update software (.exe file) and update file (.bin file) to your computer.
2. Using a micro USB cable (not included), plug one end into the FIRMWARE port on
the matrix/transmitter's front panel.
3. Double-click the update software icon to launch the firmware updater.
4. Click the Connect USB button.
5. Click the Open button, then use the file browser to locate and select the update file.
6. Click the Updata button to start the firmware upgrade process.
TROUBLESHOOTING
Q1: There is no video present on one of the displays.
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A1: Check the cable connections. Try replacing the HDMI® cable with a known good one.
Verify that the Link LED is illuminated.
Q2: One of the displays has no video when one of the inputs is selected.
A2: Verify that the EDID for that input is set to a resolution supported by the display in
question. Ensure that the input and output ports are set for HDCP compliance.
Q3: The front panel buttons are inoperative.
A3: Ensure that the front panel controls are not locked.
Q4: The remote control does not function.
A4: Try replacing the batteries with new ones. Ensure that you are within IR range and
that you are pointing the remote at the IR receiver eye. Try enabling Force Carrier
mode.
Q5: One of the Link LEDs is off or is blinking.
A5: Ensure that the HDBaseT™ Ethernet cable is no longer than the maximum distance for
the selected video resolution. Try replacing the HDBaseT Ethernet cable with a known
good one.
TECHNICAL SUPPORT
Monoprice is pleased to provide free, live, online technical support to assist you with any
questions you may have about installation, setup, troubleshooting, or product
recommendations. If you ever need assistance with your new product, please come online
to talk to one of our friendly and knowledgeable Tech Support Associates. Technical
support is available through the online chat button on our website www.monoprice.com
during regular business hours, 7 days a week. You can also get assistance through email by
sending a message to tech@monoprice.com
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SPECIFICATIONS
Model
21818
Video Inputs
4x HDMI®
Video Outputs
1x HDMI, 3x HDBaseT™
Audio Outputs
1x Optical S/PDIF, 2x Analog RCA (stereo pair)
HDMI Version
1.4
HDCP Version
2.2
Maximum Video Resolution
4K@60Hz
Maximum Bandwidth
10.2 Gbps
Transmission Standard
HDBaseT
Transmission Distance
1080p@60Hz: up to 229 feet (70 meters)
4K@60Hz: up to 131 feet (40 meters)
Gain
0dB
Switching Speed
up to 200ns
Audio Frequency Response
20 Hz ~ 20 kHz
Control Options
Front Panel, IR Remote, TCP/IP, RS232
Input Power
24 VDC, 2.71A
AC Adapter Input Power
100 ~ 240 VAC, 50/60 Hz
Maximum Power Consumption
35 watts
Operating Temperature
+32 ~ +122°F (0 ~ +50°C)
Operating Humidity
10 ~ 90% RH, non-condensing
Dimensions
14.2" x 1.1" x 5.9" (360 x 28 x 150 mm)
Weight
2.0 lbs. (910g)
Transmitter
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Receivers
Video Input
1x HDBaseT™
Video Output
1x HDMI®
HDMI Version
1.4
HDCP Version
1.4
Maximum Video Resolution
4K@60Hz
Maximum Bandwidth
10.2 Gbps
Transmission Standard
HDBaseT
Transmission Distance
1080p@60Hz: up to 229 feet (70 meters)
4K@60Hz: up to 131 feet (40 meters)
Input Power
Power over Cable (PoC)
Operating Temperature
+32 ~ +122°F (0 ~ +50°C)
Operating Humidity
10 ~ 90% RH, non-condensing
Dimensions (each)
2.4" x 0.9" x 4.7" (61 x 24 x 120 mm)
Weight (each)
9.9 oz. (280g)
REGULATORY COMPLIANCE
Notice for FCC
This device complies with Part 15 of the FCC rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.
Modifying the equipment without Monoprice’s authorization may result in the equipment
no longer complying with FCC requirements for Class B digital devices. In that event, your
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right to use the equipment may be limited by FCC regulations, and you may be required to
correct any interference to radio or television communications at your own expense.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Notice for Industry Canada
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Blackbird™ is a trademark of Monoprice Inc.
HDBaseT™ and the HDBaseT Alliance logo are trademarks of the HDBaseT Alliance.
HDMI®, the HDMI Logo, and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries.
Blu-ray Disc™, Blu-ray™, and the logos are trademarks of the Blu-ray Disc Association.
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