CUSTOMER SERVICE .................................................................................................................................................................................... 4
CONTROL PANEL OVERVIEW .............................................................................................................................................................. 6
SYSTEM RESET ................................................................................................................................................................................................. 11
Movement .................................................................................................................................................................................................... 12
Power Saving Mode ............................................................................................................................................................................ 13
TECHNICAL SUPPORT ............................................................................................................................................................................... 13
Notice for FCC .......................................................................................................................................................................................... 15
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SAFETY WARNINGS AND GUIDELINES
Please read this entire manual before using this device, paying extra attention to these
safety warnings and guidelines. Please keep this manual in a safe place for future reference.
This device is intended for indoor use only. Do not expose this device to water or
moisture of any kind.
Do not touch the device, the power cord, or any other connected cables with wet
hands.
Prior to operation, check the unit and power cord for physical damage. Do not use if
physical damage has occurred.
Before plugging the unit into a power outlet, ensure that the outlet provides the
same type and level of power required by the device.
This device uses a grounded power cord and requires a ground connection for safe
operation. Ensure that the power source has a proper ground connection. Do not
modify the plug or use a "cheater" plug to bypass the ground connection.
Take care to prevent damage to the power cord. Do not allow it to become
crimped, pinched, walked on, or become tangled with other cords. Ensure that the
power cord does not present a tripping hazard.
Never unplug the unit by pulling on the power cord. Always grasp the connector
head or adapter body.
This product contains small parts that could be a choking hazard, if swallowed. Keep
these parts away from children.
This product is not intended for use by young children without adult supervision.
Do not place or install this device in an area where it can be exposed to excessive
amounts of dust, humidity, oil, smoke, or combustible vapors.
Clean using a soft, dry cloth only. Do not use chemical cleaners, solvents, or
detergents. For stubborn deposits, moisten the cloth with warm water.
This device has no user serviceable parts. Do not attempt to open, service, or
modify this device.
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INTRODUCTION
1x Telescopic Frame (A)
Boost your productivity with increased workplace comfort and improved health with this
sleek, modern sit-stand desk. Raised and lowered using a fast, quiet, and powerful dual-
motor automatic lifting system, this height adjustable desk frame lets you work from a
sitting position and change to a standing position whenever you want. The extended
height means that even very tall people can find a perfect sitting or standing position. Our
desk frame is designed to support desktops ranging from 43" all the way up to 87" in width,
to fit into any space and accommodate wide desktops.
CUSTOMER SERVICE
The Monoprice Customer Service department is dedicated to ensuring that your ordering,
purchasing, and delivery experience is second to none. If you have any problem with your
order, please give us an opportunity to make it right. You can contact a Monoprice
Customer Service representative through the Live Chat link on our website
www.monoprice.com during normal business hours (Mon-Fri: 5am-7pm PT, Sat-Sun: 9am-
6pm PT) or via email at support@monoprice.com
PACKAGE CONTENTS
Please take an inventory of the package contents to ensure you have all the items listed
below. If anything is missing or damaged, please contact Monoprice Customer Service for a
replacement.
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1x Control Unit (B)
2x Upper Supports (C)
2x Base Supports (D)
1x Lifting Column (E)
1x Lifting Column (F)
1x Control Panel (G)
1x Power Cord (H)
2x Extension Cords (I)
20x Screws (S-A)
8x Screws (S-B)
2x Screws (S-C)
1x Allen Key (S-D)
3x Cable Clips (S-E)
8x Rubber Pads (S-F)
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RECOMMENDED TOOLS
#2 Phillips Screwdriver
Powered Screwdriver with
#2 Phillips Screwdriver Bit
Carpenter's Level
The following common tools are recommended for assembly. These tools are not included.
CONTROL PANEL OVERVIEW
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ASSEMBLY
Perform the following steps to assemble the sit-stand desk. Note that a desktop is not
included with this kit. This allows you to get a desktop of the appropriate size for your
needs. Two people are required for some assembly steps. Do not over tighten screws.
1. Place the Telescopic Frame (A) on the floor or other flat surface with the screws
facing up.
2. Using the included Allen Key (S-D),
loosen the eight screws near the center
of the frame.
3. Expand the frame to a length
appropriate for your desktop (not
included). Depending on the length of
your desktop, it is advised to leave 4-8"
of desktop overhang at each end.
4. Using the included Allen Key (S-D),
tighten the eight screws.
5. Using a #2 Phillips Screwdriver (not
included), remove the four screws from
the control unit supports.
6. Place the Control Unit (B) on the
supports as shown, then reinstall the
screws to secure it to the Telescopic
Frame (A).
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7. Using the included Allen Key (S-D) and 4x Screws (S-A), attach the Upper Supports
(C) to the ends of the Telescopic Frame (A), as shown in the images below.
8. Using the included Allen Key (S-D) and 8x Screws (S-A), attach the Lifting Columns
(E and F) to the Telescopic Frame (A).
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9. Attach the Base Supports (D) to the Lifting Columns (E and F) using the included
Allen Key (S-D) and 8x Screws (S-A), as shown in the image below and to the left.
10. With the help of your assistant, flip the desk assembly over so that it rests on the
Base Supports (B), as shown in the image above and to the right.
11. Connect one end of one of the
Extension Cords (I) into the lead on one
of the Lifting Columns (E or F), then
plug the other end into the Control
Unit (B). Repeat using the second
Extension Cord (I) and the other Lifting
Column (E or F).
12. Plug the Control Panel (G) into the side
of the Control Unit (B).
13. Plug the Power Cord (H) into the
Control Unit (B), then plug the other
end into a nearby AC power outlet.
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14. Remove the protective film from the Rubber Pads (S-F), then stick them to the
Telescopic Frame (A).
15. With the help of your assistant, place
your desktop on the Telescopic Frame
(A) and Upper Supports (C). Ensure that
the desktop is straight and evenly
supported.
16. Using 8x Screws (S-B) and your
powered screwdriver with #2 Phillips bit (not included), attach the desktop to the
Upper Supports (C).
17. Each of the individual feet can be
adjusted up or down to fine tune the
level. Use a carpenter's level (not
included) to ensure that the desktop is
level on both its length and width and
adjust the feet accordingly.
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18. Using 2x Screws (S-C) and a #2 Phillips
screwdriver (not included), attach the
Control Panel (G) to the underside of
your desktop. Do not overtighten the
screws
19. Remove the protective film from 3x
Cable Clips (S-E), then attach them to
the underside of the desktop. Next feed
the cable lead from the Control Panel
(G) into each of the Cable Clips (S-E)
and close each clip.
Congratulations, your desk is fully assembled and ready for use!
SYSTEM RESET
When it is used for the first time or after certain faults have occurred, the system needs to
be reset so that it accurately displays the desktop height. Perform the following steps to
reset the unit.
1. Upon power on, the system will beep and the current height will be displayed on
the Control Panel (G) Display.
2. Press and hold the ▽ button on the Control Panel (G) until the desk is in the fully
down position, then release the button.
3. Press and hold the ▽ button for 5 seconds. The display will show RST, then the
display will show 65.0, which is the desktop height in centimeters.
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OPERATION
Movement
Press and hold the △ or ▽ button until the desktop reaches the desired height.
Memory
The system can remember three different desktop height settings.
To store a position, press the M button. The Display will show S-.
Within 5 seconds, press either the 1, 2, or 3 buttons to store the setting.
Press the 1, 2, or 3 buttons to recall the stored height setting.
After recalling a stored height setting, the desktop will automatically move to the
saved height. Press any button other than the T button to stop the automatic
movement.
Timed Reminder
The system has a timer, which you can use to remind yourself of the need to change
your working position.
The timer can be set from 0.5 ~ 2.0 hours, in 0.5 hour increments.
To set the timer, press the T button. The display will flash 0.5h. Then press the T
button repeatedly to increment the time on the display to the desired length of
time.
Once the desired length of time is displayed, wait for the display to stop flashing
and the LED in the upper right corner to illuminate, indicating that the timer has
been successfully set.
When time is up, the system will beep to remind you that it is time to change your
working position. The timer will then be automatically cancelled.
To cancel a timed reminder, press the T button 5 times until the current height is
shown on the Display and the LED in the upper right corner turns off.
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Screensaver Mode
To prevent accidental operation, you can put the system in screensaver mode by
pressing and holding the M button for 3 seconds. The display will show ---.
While in screensaver mode, momentarily pressing any of the buttons will have no
effect.
Press and hold the M button for 3 seconds to exit screensaver mode and allow
further operation.
Power Saving Mode
After 10 minutes of inactivity, the system will automatically enter power saving
mode, which is functionally the same as screensaver mode.
While in power saving mode, momentarily pressing any of the buttons will have no
effect.
Press and hold the M button for 3 seconds to exit power saving mode and allow
further operation.
TECHNICAL SUPPORT
Monoprice is pleased to provide free, live, online technical support to assist you with any
questions you may have about installation, setup, troubleshooting, or product
recommendations. If you ever need assistance with your new product, please come online
to talk to one of our friendly and knowledgeable Tech Support Associates. Technical
support is available through the online chat button on our website www.monoprice.com
during regular business hours, 7 days a week. You can also get assistance through email by
sending a message to tech@monoprice.com
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TROUBLESHOOTING
Q1: When moving upwards, the desk stops moving then drops 1 cm.
A1: Ensure that the total load on the desk (including the weight of the desktop itself) does
not exceed 176 lbs. (80 kg). Remove the excess weight and ensure that there are no
obstructions to upward movement. Perform a System Reset.
Q2: When moving downwards, the desk stops moving then raises 1 cm.
A2: Ensure that there are no obstacles to prevent the desk from freely moving downwards.
Perform a System Reset.
When an error occurs, the Display will show one of the following codes:
ER1: The downward movement has caused the desktop to reach the minimum height
before it thinks it should or the overcurrent protection circuit has been triggered
three times. Remove any obstacles and perform a System Reset to clear the error.
ER2: The system has overheated and needs time to cool down. The error code will clear
automatically when operation can be resumed.
ER3: There is a motor cable connection problem. Check that all electrical connections
are secure.
ER4: The two legs are at different heights. Perform a System Reset to clear the error.
ER5: The motor has a fault.
HOT: The system has been operated continuously for more than 2 minutes and has
overheated. The system will return to normal operation after 18 minutes have
elapsed. Do not unplug the desk during the cool down time.
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REGULATORY COMPLIANCE
Notice for FCC
This device complies with Part 15 of the FCC rules. Operation is subject to the following
two conditions: (1) this device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired
operation.
Modifying the equipment without Monoprice’s authorization may result in the equipment
no longer complying with FCC requirements for Class B digital devices. In that event, your
right to use the equipment may be limited by FCC regulations, and you may be required to
correct any interference to radio or television communications at your own expense.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
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