Monogram ZWE23ESHSS Installation

Installation
Instructions

Double-Door, Bottom-Drawer
Free-Standing Refrigerator

31-49050
239D4535P004

monogram.com

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27.

Safety Information

BEFORE YOU BE GIN

Read these in struc tions completely and carefully.

• IM POR TANT – Save these instructions for

local inspector’s use. Observe all gov ern ing codes and
ordinances.

• Note to In stall er – Be sure to leave these instructions

with the Consumer.

• Note to Con sum er – Keep these instructions with your

Owner’s Manual for future reference.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety

messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:

DANGER

Indicates a hazardous situation which, if not avoided, will result in death or serious injury.

WARNING

Indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

Skill Level – Installation of this refrigerator requires

basic me chan i cal, carpentry and plumbing skills. Proper
installation is the re spon si bil i ty of the installer. Product
failure due to improper installation is not covered under
the GE Appliance Warranty. See the Owner’s Manual for
warranty information.

If you received a damaged refrigerator, you should immedi­ately contact your dealer or builder.

WARNING

basic safety precautions, including the following:

• This appliance must be properly ground ed. See “Ground-

ing the Refrigerator,” page 5.

• Use this appliance only for its intended pur pose.

• Immediately repair or replace electric service cords that
become frayed or damaged.

• Unplug the refrigerator before cleaning or making repairs.

For Monogram local service in your area, call 1.800.444.1845.
For Monogram service in Canada, call 1.800.561.3344
For Monogram Parts and Accessories, call 1.800.626.2002.
www.monogram.com

When using this appliance, always exercise

CONTENTS

Planning Information

Product Dimensions and Clearances ...................................... 3-4

The Installation Space ..........................................................................5

Installation Instructions

Tools, Hardware, Materials ............................................................... 5

Grounding the Re frig er a tor .............................................................. 5

Step 1. Measure Cabinet Opening ................................................6

Step 2. Install Anti-Tip Bracket ................................................... 6-7

Step 3. Install the Refrigerator ........................................................8

Step 4. Remove the Freezer Drawer ............................................8

Step 5. Remove the Fresh Food Doors .................................. 8-9

• Repairs should be made by a qualified service technician.

• To reduce the risk associated with choking, do not allow
children under 3 years of age to have access to small
parts during the installation of this product.

CAUTION

Due to the weight and size of this refrigerator, and to reduce the
risk of personal injury or damage to the product – TWO PEOPLE
ARE REQUIRED FOR PROPER INSTALLATION.

Step 6. Move the Refrigerator .........................................................9

Step 7. Replace the Freezer Drawer ......................................... 10

Step 8. Leven the Freezer Drawer ...............................................10

Step 9. Replace Fresh Food Doors ............................................. 11

Step 10. Install Water Line ............................................................. 11

Step 11. Connect Water Supply .................................................. 12

Step 12. Connect Power ................................................................. 12

Step 13. Level Refrigerator ............................................................ 12

Step 14. Level Doors ......................................................................... 13

Step 15. Remove Packaging, Start Icemaker ....................... 13

Step 16. Temperature Controls ..................................................... 13

2

Planning Information

PRODUCT DIMENSIONS AND CLEARANCES ZWE23E Models

28 11/16" (72.9)

36" (91.4)

Case width

24 3/8" (61.9)

13/16"

(2.1)

69 1/8"

(175.6)

36" (91.4)

37 1/2"

(95.25)

30 7/16"

(77.3)

24 3/8"

(61.9)

FRONT VIEW SIDE VIEW

36" (91.4)

Case width

70 1/2"

(179.1)

2"

(5.1)

2"

(5.1)

SPECIFICATIONS

Overall Width 36" (91.4 cm)
Overall Height 70 1/2" (179.1 cm)
Overall Depth 30 11/16" (76.2 cm)
Door Clearance 21 1/4" (54 cm)
Cutout Width 36 1/4" (92.1 cm)
Cutout Height 71" (180.3 cm)
Cutout Depth 26 3/8" (67 cm)
Plumbing Requirements 1/4" OD copper

tubing or GE
SmartConnect kit

Shipping Weight 400 lb (181.4 kg)

ATTENTION ELECTRICIAN:

A 115 volt 60Hz., 15 or 20 amp power supply
is required. An individual properly grounded
branch circuit or circuit breaker is recommended.
Install a properly grounded 3-prong electrical
receptacle recessed into the back wall.

Air Circulation Clearances:

• 1/8” on each side

• 2” at the back side

• 1” at top (cabinet/hinge cover)

*11 11/16"

(29.7)

*124° Door swing

TOP VIEW

(SHOWING DOOR SWING)

*11 11/16"

(29.7)

18"

(45.7)

TOP VIEW

(FREEZER DOOR OPEN)

21 1/4"

(53.9)

3

Planning Information

PRODUCT DIMENSIONS AND CLEARANCES ZWE23P Models

28 11/16" (72.9)

36" (91.4)

37 1/4"

(94.6)

23 3/4"

(60.3)

FRONT VIEW SIDE VIEW

36" (91.4)

Case width

70 1/2"

30 1/2"

(77.5)

2 13/16"

(7.1)

(179.1)

2"

(5.1)

24 3/8" (61.9)

36" (91.4)

Case width

13/16"

(2.1)

69 1/8"

(175.6)

SPECIFICATIONS

Overall Width 36" (91.4 cm)
Overall Height 70 1/2" (179.1 cm)
Overall Depth 31 1/2" (78.7 cm)
Door Clearance 22 1/8" (56.2 cm)
Cutout Width 36 1/4" (92.1 cm)
Cutout Height 71" (180.3 cm)
Cutout Depth 26 3/8" (67 cm)
Plumbing Requirements 1/4" OD copper

tubing or GE
SmartConnect kit

Shipping Weight 400 lb (181.4 kg)

ATTENTION ELECTRICIAN:

A 115 volt 60Hz., 15 or 20 amp power supply
is required. An individual properly grounded
branch circuit or circuit breaker is recommended.
Install a properly grounded 3-prong electrical
receptacle recessed into the back wall.

*12 7/16"

(31.6)

*124° Door swing

TOP VIEW

(SHOWING DOOR SWING)

*12 7/16"

(31.6)

18"

(45.7)

TOP VIEW

(FREEZER DOOR OPEN)

22 1/8"

(56.2)

4

Installation Instructions

TOOLS REQUIRED

• Adjustable wrench

• 3/8” socket ratchet/driver

• Phillips head screwdriver

• Flat-Head ScrewdriveR

• 5/32”, 3/32”, 1/8”, 1/4” Allen wrenches

• 1/8” Drill bit and electric or hand drill

• Tape measure

• Pencil

• Wire cutters

• 1/4” Nut driver

• Level

• Torx T20, T25

MATERIALS REQUIRED

• 1/4” O.D. compression nut and 2 ferrules (sleeves)
OR GE SmartConnect™ Refrigerator Tubing Kits

GROUNDING THE REFRIGERATOR

IMPORTANT – (Please read carefully)

FOR PERSONAL SAFETY, THIS APPLIANCE MUST BE
PROPERLY GROUNDED.

The power cord of this appliance is equipped with
a 3-prong (grounding) plug which mates with a
standard 3-prong (grounding) wall receptacle to
minimize the possibility of electric shock hazard
from this appliance.

FLOORING

For proper installation, this refrigerator must be placed on
a level surface of hard material that is at the same height
as the rest of the flooring. This surface should be strong
enough to support a fully loaded refrigerator.

IMPORTANT NOTE: Protect the finish of the flooring.
Cut a large section of the cardboard carton and place
under the refrigerator where you are working.

DO NOT, UNDER ANY
CIRCUMSTANCES, CUT
OR REMOVE THE THIRD
(GROUND) PRONG
FROM THE POWER CORD.

DO NOT USE AN ADAPTER PLUG TO CONNECT
THE REFRIGERATOR TO A 2-PRONG OUTLET.

Have the wall outlet and circuit checked by a
qualified elec tri cian to make sure the outlet is
properly grounded.

Where a standard 2-prong wall outlet is en coun tered,
it is your personal responsibility and obligation to
have it replaced with a properly grounded 3-prong
wall outlet.

DO NOT USE AN EXTENSION CORD WITH
THIS APPLIANCE.

5

Installation Instructions

WARNING

Under certain
circumstances, this
refrigerator can tip forward.

Injury to persons can result.
Install Anti-Tip Bracket packed with this refrigerator.

STEP 1 MEASURE CABINET OPENING
AVAILABLE VS. REFRIGERATOR
WIDTH

Measure width of cabinet opening where refrigerator
will be placed, W.

Be sure to account for any countertop overhang,
baseboard thickness and any clearance desired.
Width, W, should not be less than 36 inches. The
refrigerator will be placed approximately in the
middle of this opening.

Rear Wall

W

REFRIGERATOR

Front

Baseboard
Thickness
or Countertop
Overhang
(Whichever
is Greater) Plus
Any Desired
Clearance

RH Side

STEP 2 LOCATE ANTI-TIP BRACKET

A. Place the anti-tip floor bracket locator template

(included inside the anti-tip kit) onto the floor up
against the rear wall, within W, and in line with the
desired location of the RH side of the refrigerator
(see Figure 1).

Figure 1 – Installation Overview

Floor – Concrete
(2 Holes)

Floor – Wood
(2 Holes)

Base Bracket
on the
Refrigerator

B. Place the anti-tip floor bracket onto the locator

template with its RH floor holes lined up with
the floor holes indicated on the template sheet,
approximately 15-1/4” from the edge of the sheet or
the RH side of the refrigerator.

C. Hold down in position and use the anti-tip floor

bracket as a template for marking the holes based
upon your configuration and type of construction
as shown in Step 3. Mark the hole locations with a
pencil, nail or awl.

NOTE: It is REQUIRED to use at least 2 screws to

mount the floor bracket (one on each side of the
anti-tip floor bracket). Both must be into either the
wall or the floor. Figure 2 indicates all the acceptable
mounting configurations for screws. Identify the
screw holes on the anti-tip floor bracket for your
configuration.

2 Wall Holes

15 ¼”

RH Side of
Refrigerator

Floor Bracket
to Install

RH Holes

Rear RH
Corner of
Cabinet Wall

Locator Template
Sheet

6

Installation Instructions

STEP 2A LOCATE ANTI-TIP FLOOR
BRACKET (CONT.)

Figure 2 – Acceptable Screw

Placement Locations

Preferred Installation –

Wood

Minimum Acceptable #1 –

Wall Plate Stud

Minimum Acceptable #3 –

Concrete Floor

Preferred Installation –

Concrete

Minimum Acceptable #2 –

Wood Floor

STEP 2B INSTALL ANTI-TIP BRACKET
(CONT.)

CONCRETE Wall and Floor Construction:
A. Anchors required (not provided):

4 each 1/4” x 1 1/2” lag bolts
4 each 1/2” O.D. sleeve anchors

B. Drill the recommended size holes for the anchors

into the concrete at the center of the holes marked
in Step 2.

C. Install the sleeve anchors into the drilled holes.

Place the anti-tip floor bracket as indicated in Step 2.
Remove the locator template from the floor.

D. Install the lag bolts through the anti-tip floor bracket

and tighten appropriately.

WOOD Wall and TILE Floor Construction:
A. For this special case, locate the 2 wall holes

identified in Fig. 1. Drill an angled 1/8” pilot hole
(approx. as shown in Fig. 3) in the center of each
hole.

B. Mount the anti-tip floor bracket using the Minimum

Acceptable Installation #1, as illustrated in Fig. 2.

STEP 2B INSTALL ANTI-TIP BRACKET

WOOD Wall and Floor Construction:
A. Drill the appropriate number of 1/8” pilot holes in the

center of each floor bracket hole being used (a nail
or awl may be used if a drill is not available) AND
remove the locator template from the floor.

B. Mount the anti-tip floor bracket by fastening the 2,

or preferably 4, #10-16 hex-head screws tightly into
place as illustrated in Figure 3.

Figure 3 – Attachment to

Wall and Floor

Rear RH Corner

of the Refrigerator

Floor Bracket

2 Screws Must

Enter Wood

or Metal Stud

Floor

Wall

Wall
Plate
Stud

STEP 2C POSITION THE
REFRIGERATOR TO ENGAGE
THE ANTI-TIP FLOOR
AND BASE BRACKETS

A. Before pushing the refrigerator into the opening,

plug the power cord into the receptacle and connect
waterline (if equipped). Check for leaks.

B. Locate the refrigerator’s RH side and move back

approximately in line with the RH side of the cabinet
opening, W. This should position the anti-tip floor
bracket to engage the anti-tip base bracket on the
refrigerator.

C. Gently roll the refrigerator back into the cabinet

opening until it comes to a complete stop. Check to
see if the refrigerator front lines up with the cabinet
front face. If not, carefully rock the refrigerator
forward and backward until engagement occurs
and you notice thatthe refrigerator is fully pushed up
against the rear wall.

D. OPTIONAL: Adjust the rear (and front) wheel height

settings to fully engage the rear anti-tip brackets,
while also aligning the refrigerator front with the
cabinet front face.

NOTE: If you pull the refrigerator out and away from
the wall for any reason, make sure the anti-tip floor
bracket is engaged when the refrigerator is pushed
back against the wall rear wall.

7

Installation Instructions

STEP 3 INSTALL THE REFRIGERATOR
BEFORE MOVING REFRIGERATOR

INDOORS

IMPORTANT:

the installation location require a 31-1/4” min. opening.
If the opening is less than 31-1/4”, the top cap, doors
and drawers must be removed. (See steps 4–6.)

NOTE: Skip steps 4–5 if door removal is not required.
Go to page 9, Move The Refrigerator.

NOTE: To prevent damage, leave inside
packaging, door spacer and outside
protective wrap in place until the unit
is moved to the installation location.

Doors and passageways into

STEP 4 REMOVE THE FREEZER DRAWER

The freezer drawer can be removed, if needed, to fit
through tight areas.

Read these instructions completely and carefully.
A.

Pull the freezer door open to full extension.

B.

Remove 3 attachment screws, located at the bottom on each
side of the freezer door using 3/8” hex socket driver.

STEP 5 REMOVE THE FRESH
FOOD DOORS

A. Securely tape the door shut with masking tape or

have a second person support the door.

B. Start with left-hand door first: Remove the hinge

cover on top of the left refrigerator door by removing
all hex screws and pulling it up. Do the same for the
right-hand door and the middle cover.

Hinge
Cover

Disconnect both electrical connectors at the top cover.

C.

CAUTION

Lifting Hazard

Freezer door is heavy Use both hands to secure the door
before lifting.

C.

Lift the freezer door to disengage it from the slide
mechanism. The door can safely rest on the bottom.
Do not rest the door on any other surfaces to avoid
scratches. Push the slide mechanism back completely
until it self retracts.

Remove the 1/4” hex head screw to disconnect the
ground wire from the hinge.
Remove the 1/4” hex head screw to remove the
strain relief from the water line.

Ground
screw

Strain
Relief

8

Installation Instructions

STEP 5 REMOVE THE FRESH
FOOD DOORS (CONT)

D. Disconnect the water line from the back of the unit

by pressing down on the dark grey collar while
pulling up on the water line.

Pull waterline through case conduit from the top to
free the line for door removal. The water line is more
than 4’ long and may need to be taped to Door for
accessibility when reinstalling.

E. Using a 3/8” socket ratchet/

driver, remove the screws
securing the top hinge to the
cabinet, then lift the hinge
straight up to free the hinge
pin from the location in the top
of the door.

CAUTION

Single person lift could cause injury. Use assistance
when handling, moving or lifting the refrigerator
doors.

Lifting Hazard.

STEP 5 REMOVE THE FRESH
FOOD DOORS (CONT)

Note: for proper installation later, please follow the next
step carefully.

F. Fresh Food doors to be REMOVED and INSTALLED

opened at 90° with case front.

REMOVE OPPOSITE DOOR

Follow the same procedure on the opposite door.
There are no wires or water lines on the opposite
side.

G. REMOVE CENTER HINGE (if necessary)

Remove the 3/8ļscrews securing the center hinge to the
cabinet. Use T20 driver to remove outboard screw.

Remove
center screw

Loosen Outer screws

STEP 6 MOVE THE REFRIGERATOR

• Place a piece of the carton or soft cloth against
the side panel of the refrigerator to pad and protect
the stainless steel finish.

• Place the refrigerator on the handtruck with a side
against the truck only.

• Move the refrigerator indoors. Place refrigerator close
to the installation location.

9

Installation Instructions

STEP 7 REPLACE THE FREEZER
DRAWER

ATTACH AND SECURE THE DRAWER FRONT
TO THE SLIDES

A. Pull the slide Mechanism to full extension using both

hands simultaneously.

B. Remove the basket resting on the slides.

CAUTION

Freezer door is heavy Use both hands to secure the door
before lifting.

C.

Lift the freezer door and place it on the slide
mechanism

D.

Replace the attachment screws and torque the

screws to 65 in-lb

E.

Adjust freezer door gap if necessary.

Lifting Hazard

STEP 8 LEVEL THE FREEZER DRAWER

A. Locate the height adjuster cam in the freezer

door. Slightly loosen the three door attachment
screws on both sides using a 3/8” hex socket
driver.

B. Locate and loosen the cam screw using the

T-27 screw driver.

Cam
Screw

Align and insert tab on
freezer door bracket into slot
on freezer slide bracket.

C. Lift the door on the side requiring adjustment,

rotate the cam to required position.

0 - Initial position
1 - Lift by 0.050”

-1 - Lower by 0.050”

-2 - Lower by 0.100

-3 - Lower by 0.150”

D. After adjustment tighten the 3 attachment

screws using to 65 in-lb.

10

Installation Instructions

STEP 9 REPLACE FRESH FOOD DOORS

A. Reinstall center hinge first and torque the screws

to 65 in-lbs. With the LH door at 90º to the front ofthe

case, lower the refrigerator door onto the center
hinge. Ensure that the door and hinge align correctly.

B. Rotate door closed and make sure moveable center

sealing portion of the door aligns with the striker. If

the door will not self-close after reinstalling, remove
door, turn door upside down, check alignment mark
and arrow; (there is an alignment mark on the door
closure mechanism It corresponds to an alignment
mark on the bottom end cap. Rotate door closure
mechanism to align mark and arrow, reinstall door).

Underside OF
Fresh Food Door

align marks

If door cannot be installed at 90° follow steps below:

1. If space or model limits opening door to less than 180°, then:
a) Remove door, carefully turn door upside down.
b) Check alignment of door closure mechanism shaft on
underside of door. The flats on the shaft should
correspond to alignment tab on plastic ring or mark
on bottom end cap.
c) If shaft is not aligned to tab/mark, using 5/32” Allen
wrench, rotate door closure mechanism shaft
counterclockwise for right door and clockwise for left
door. Then align flat with tab/mark.
d) Install the door at 90°.

Securely tape the door shut with masking tape or have a
second person support the door. Reinstall the top hinge
and torque the screws to 65 in-lbs.

C. Be sure to reinstall the ground wire and strain relief

to the top hinge.

D. Reinstall the hinge cover. Note: Ensure wires are not

pinched or under screw bosses before tightening

.

screws

E. Follow the same procedure on the opposite door.

STEP 10 INSTALL WATER LINE

Recommended copper water supply kits are WX8X2, WX8X3
or WX8X4, depending on the amount of tubing you need.
Approved plastic water supply lines are GE SmartConnect™
Refrigerator Tubing (WX08X10006, WX08X10015 and
WX08X10025).

When connecting your refrigerator to a GE Reverse Osmosis
Water System, the only approved installation is with a GE
RVKit. For other reverse osmosis water systems, follow the
manufacturer’s recommendations.

If the water supply to the refrigerator is from a Reverse
Osmosis Water Filtration System (RO)AND the refrigerator
also has a water filter, use the refrigerator’s filter bypass
plug. Using the refrigerator’s water filtration cartridge in
conjunction with an RO water filter can result in hollow ice
cubes.

This water line installation is not warranted by the
refrigerator or ice maker manufacturer. Follow these
instructions carefully to minimize the risk of expensive
water damage.

Water hammer (water banging in the pipes) in house
plumbing can cause damage to refrigerator parts and
lead to water leakage or flooding. Call a qualified plumber
to correct water hammer before installing the water
supply line to the refrigerator.

To prevent burns and product damage, do not hook up
the water line to the hot water line.

Do not install the ice maker tubing in areas where
temperatures fall below freezing.

When using any electrical device (such as a power drill)
during installation, be sure the device is double insulated
or grounded in a manner to prevent the hazard of electric
shock, or is battery powered.

All installations must be in accordance with local
plumbing code requirements.

• Copper or GE SmartConnect™ Refrigerator Tubing kit,
1/4” outer diameter to connect the refrigerator to the
water supply. If using copper, be sure both ends of the
tubing are cut square.

To determine how much tubing you need:
measure the distance from the water valve on the back of
the refrigerator to the water supply pipe. Be sure there is
sufficient extra tubing to allow the refrigerator to move out
from the wall after installation.

GE SmartConnect™ Refrigerator Tubing Kits are available
in the following lengths:

6’ (1.8 m) – WX08X10006
15’ (4.6 m) – WX08X10015
25’ (7.6 m) – WX08X10025

11

Installation Instructions

STEP 11 CONNECT WATER SUPPLY

A cold water supply is required for automatic ice maker
operation. If there is not a cold water supply, you will need
to provide one. See Installing the Water Line section.

NOTES:

• Before making the connection to the refrigerator, be sure
the refrigerator power cord is not plugged into the wall
outlet.

• If your refrigerator does not have a water filter, we
recommend installing one if your water supply has
sand or particles that could clog the screen of the
refrigerator’s water valve. Install it in the water line
near the refrigerator. If using GE SmartConnect™
Refrigerator Tubing Kit, you will need an additional tube
(WX08X10002) to connect the filter. Do not cut plastic
tube to install filter.

• Before connecting the water line to the house, purge the
house line for at least 2 minutes.

A. If you are using copper tubing, place a compression nut

and ferrule (sleeve) onto the end of the tubing coming
from the house cold water supply.

If you are using the GE SmartConnect™ tubing, the nuts

are already assembled to the tubing.

SmartConnect™
Tubing

Refrigerator
Connection

1/4” Compression Nut

Ferrule
(sleeve)

STEP 12 PLUG IN THE REFRIGERATOR

See the grounding information attached to the power
cord.

STEP 13 LEVEL THE RE FRIG ER A TOR

The leveling legs have two purposes:

• Leveling legs adjust so the refrigerator is firmly posi­tioned on the floor and does not wobble.

Leveling legs serve as a stabilizing brake

•
to hold the refrigerator securely in position during
operation and cleaning. The leveling legs also prevent
the refrigerator from tipping.

Turn the leveling legs clockwise to raise the refrigerator,
counterclockwise to lower it.

Tubing Clamp

Bride

Abrazadera del tubo

1/4“ Tubing
Tuyau de 1/4 po
Tubería de 1/4“

B. If you are using copper tubing, insert the end of the

tubing into the refrigerator connection, at the back of the
refrigerator, as far as possible. While holding the tubing,
tighten the fitting.

If you are using GE SmartConnect™ tubing, insert

the molded end of the tubing into the refrigerator
connection, at the back of the refrigerator, and tighten
the compression nut until it is hand tight. Then tighten
one additional turn with a wrench. Over tightening may
cause leaks.

C. Fasten the tubing into the clamp provided to hold it in

position. You may need to pry open the clamp.

D. Turn on the water at the shut-off valve to check

for leaks.

Raise

Flat-Head Screwdriver

NOTICE: To avoid possible property

damage, the leveling legs must be firmly
touching the floor.

12