Monogram ZVC30LSS Use & Care
OWNER’S
MANUAL
Custom Hood Inserts
ENGLISH/FRANÇAIS/ESPAÑOL
Monogram.com
Consumer Information
Custom Hood Insert
Contents
Before using
your custom
hood insert
Write down
the model
and serial
numbers
Consumer Information ................2
Safety Information ....................4
Controls and Features
Controls .............................6
Care and Cleaning
For your safety .......................7
Metal grease filters .................... 7
Stainless steel hood surfaces ............8
Light bulbs ...........................8
Read this manual carefully. It is intended
to help you operate and maintain your new
custom hood insert properly.
Keep it handy for answers to your questions.
You’ll find them on a label behind the
removable filters.
These numbers are also on the Consumer
Product Ownership Registration Card packed
separately with your hood.
Visit Monogram.com and click on “Register
Your Appliance” to register your custom hood
insert.
Troubleshooting Tips ................. 9
Warranty ...........................11
Consumer Support ..................12
If you don’t understand something or need
more help, there is a list of toll-free consumer
service numbers included in the back section
of this manual.
OR
Visit our Website at: Monogram.com
Before sending in this card, please write
these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or
service calls concerning your hood.
2 49-80565-5
Consumer Information
Custom Hood Insert
If you
received a
damaged
hood
Save time
& money
If you need
service
Immediately contact the dealer (or builder)
that sold you the hood.
Before you request service, check the Problem
Solver in the back of this manual.
To obtain service, see the Consumer Services
page in the back of this manual.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are some
steps to follow for further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased. In
most cases, this will solve the problem.
It lists causes of minor operating problems that
you can correct yourself.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Customer Relations
Monogram
Appliance Park
Louisville, KY 40225
49-80565-5 3
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING
in fire, electrical shock, serious injury or death.
WARNING
WARNING
ELECTRIC SHOCK OR INJURY TO PERSONS,
OBSERVE THE FOLLOWING:
A. Use this unit only in the manner intended by the
manufacturer. If you have questions, contact the
manufacturer.
B. Before servicing or cleaning unit, switch power off
at service panel and lock the service disconnecting
means to prevent power from being switched on
accidentally. When the service disconnecting means
cannot be locked, securely fasten a prominent
warning device, such as a tag, to the service panel.
C. Do not use this unit with any solid-state speed control
device.
D. This unit must be grounded.
CAUTION
ONLY. DO NOT USE TO EXHAUST HAZARDOUS OR
EXPLOSIVE MATERIALS AND VAPORS.
WARNING
TO PERSONS IN THE EVENT OF A RANGE TOP
GREASE FIRE, OBSERVE THE FOLLOWING*:
A. SMOTHER FLAMES with a close-fitting lid, cookie
sheet or metal tray, then turn off the burner. BE
CAREFUL TO PREVENT BURNS. If the flames do
not go out immediately, EVACUATE AND CALL THE
FIRE DEPARTMENT.
B. NEVER PICK UP A FLAMING PAN—You may be
burned.
C. DO NOT USE WATER, including wet dishcloths or
towels—a violent steam explosion will result.
Read all safety instructions before using the product. Failure to follow these instructions may result
GENERAL SAFETY INSTRUCTIONS
TO REDUCE THE RISK OF FIRE,
FOR GENERAL VENTILATING USE
TO REDUCE THE RISK OF INJURY
D. Use an extinguisher ONLY if:
1. You know you have a Class ABC extinguisher, and
you already know how to operate it.
2. The fire is small and contained in the area where it
started.
3. The fire department is being called.
4. You can fight the fire with your back to an exit.
* Based on “Kitchen Firesafety Tips” published by NFPA.
WARNING
TOP GREASE FIRE:
A. Never leave surface units unattended at high settings.
Boilovers cause smoking and greasy spillovers
that may ignite. Heat oils slowly on low or medium
settings.
B. Always turn hood ON when cooking at high heat or
when flambéing food (i.e. Crepes Suzette, Cherries
Jubilee, Peppercorn Beef Flambé).
C. Clean ventilating fans frequently. Grease should not
be allowed to accumulate on fan or filter.
D. Use proper pan size. Always use cookware
appropriate for the size of the surface element.
WARNING
ELECTRIC SHOCK OR INJURY TO PERSONS,
OBSERVE THE FOLLOWING:
A. Installation work and electrical wiring must be
done by qualified person(s) in accordance with all
applicable codes and standards, including fire-related
construction.
TO REDUCE THE RISK OF A RANGE
TO REDUCE THE RISK OF FIRE,
READ AND SAVE THESE INSTRUCTIONS
4 49-80565-5
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING
B. Sufficient air is needed for proper combustion and
exhausting of gases through the flue (chimney) of fuel
burning equipment to prevent back drafting. Follow
the heating equipment manufacturer’s guidelines
and safety standards such as those published by
the National Fire Protection Association (NFPA), and
the American Society for Heating, Refrigeration and
Air Conditioning Engineers (ASHRAE), and the local
code authorities. When applicable, install any makeup
(replacement) air system in accordance with local
building code requirements. Visit Monogram.com for
available makeup air solutions.
C. When cutting or drilling into wall or ceiling, do not
damage electrical wiring and other hidden utilities.
D. Ducted fans must always be vented to the outdoors.
GENERAL SAFETY INSTRUCTIONS (Cont.)
WARNING
USE ONLY METAL DUCTWORK.
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hood unless it is specifically recommended in this
manual. All other servicing should be referred to a
qualified technician.
CAUTION
OPERATED DEVICE. TO REDUCE THE RISK OF
INJURY, DISCONNECT FROM POWER SUPPLY
BEFORE SERVICING. THE UNIT IS EQUIPPED
WITH AN INTEGRAL DISCONNECTING SWITCH
LOCATED INSIDE THE BLOWER HOUSING.
TO REDUCE THE RISK OF FIRE,
AUTOMATICALLY
READ AND SAVE THESE INSTRUCTIONS
49-80565-5 5
Controls and Features
Custom Hood Insert
Controls
NOTE: Avoid using food products that produce flames under the range hood.
1. FAN DECREASE ON/OFF. Press
to turn on and decrease fan settings. It
remembers the last fan level used. The
buttons allow you to cycle around to the
desired setting. (Use to set the fan speed to
LOW, MED, HIGH, BOOST or OFF.)
2. FAN INCREASE ON/OFF. Press
to turn on and increase fan settings. It
remembers the last fan level used. The
buttons allow you to cycle around to the
desired setting. (Use to set the fan speed to
LOW, MED, HIGH, BOOST or OFF.)
SENSOR FEATURE—The hood fan will
automatically turn on at the MED setting
(or it will increase if already set to MED) if
cooking temperatures become too hot. The
fan will stay on for a minimum of 3 minutes
and will turn off when temperatures cool
to an appropriate level. While the Sensor
Feature is actively operating the fan, the
blue LEDs around the control buttons
will be flashing. While the blue lights are
flashing, you may continue to operate the
light levels and you can increase the fan
speed, but you cannot decrease the fan
speed or turn it off. The fan is protecting
both the electronics and your cabinet.
Reducing the heat will allow for normal
operation of the hood.
4. LIGHT INCREASE ON/OFF.
Press to turn on and brighten the lights. It
remembers the last light level used. The
buttons allow you to cycle around to the
desired setting. (There are four light levels/
settings and OFF.)
5. POWER ON/OFF. Press to activate
(turn on)/deactivate (turn off) the control
buttons. When the buttons are active
(turned on), their outer rings will be
illuminated. When active (turned on), the
hood lights and fan will automatically turn
on at their last settings.
NOTES:
Ŷ Always deactivate (turn off) the buttons
when the hood is not in use.
Ŷ If both the LIGHT and FAN are set to OFF,
the buttons will automatically deactivate (turn
off) after 10 seconds.
1 2 3 4 5
3. LIGHT DECREASE ON/OFF.
Press to turn on and dim the lights. It
remembers the last light level used. The
buttons allow you to cycle around to the
desired setting. (There are four light levels/
settings and OFF.)
6 49-80565-5
Care and Cleaning
Custom Hood Insert
For your
safety
Metal grease
filters
Before servicing or cleaning the unit, switch
power off at the service panel and lock the
service panel to prevent power from being
switched on accidentally. If the service panel
cannot be locked, fasten a tag or prominent
warning label to the panel.
The metal filters trap grease released by foods
on the cooktop. The filters also help prevent
flames (from food, grease) from damaging the
inside of the hood.
For this reason, the filters must ALWAYS be
in place when the hood is used. The grease
filters should be cleaned every 6 months, or
as needed.
To remove:
Support the filter with one hand while pulling
down filter clip with the other. Pull the filter
down and out.
To replace:
1. Tip the filter into the back tab slots and lift up.
2. While maintaining slight upward pressure
on filter, open clip and press into place with
two hands.
To clean, swish the filter in hot soapy water
and rinse in clean water or wash it in the
dishwasher. Do not use abrasive cleansers.
Clip
Clip
49-80565-5 7
Care and Cleaning
Custom Hood Insert
Stainless
steel hood
surfaces
Light bulbs
Do not use a steel wool pad; it will scratch
the surface.
To clean the stainless steel surface, use warm
sudsy water or a stainless steel cleaner or
polish. Always wipe the surface in the direction
of the grain. Follow the cleaner instructions for
cleaning the stainless steel surface.
To change the light bulbs:
1. Grasp the outer trim ring and twist until
reaching the unlock position. Then pull the
ring straight out.
2. Grasp the bulb and twist until reaching the
unlock position. Then gently pull the bulb
straight out.
3. Replace with the same wattage, type and
size bulb. Wear gloves. Do not touch bulb
with your bare fingers.
These 120 volt, 50 watt halogen bulbs with a
GU10 base are available at specialty lighting
stores and home building centers.
4. Replace the outer trim ring by inserting the
two retaining tabs into the two tab slots,
pressing the ring flush with the surface of
the hood insert and twisting until reaching
the lock position.
To inquire about purchasing stainless steel
appliance cleaner or polish, or to find the
location of a dealer nearest you, please call
our toll-free number:
Monogram Preferred Service: 800.444.1845
Monogram.com
8 49-80565-5
Troubleshooting Tips
Custom Hood Insert
Before you
call for
service
Save time and money! Review the charts on the following pages first and you may not need to
call for service.
Problem Possible Causes What To Do
Fan automatically
turns on and can not
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Fan does not operate
when turned on
Fan fails to circulate
air or moves air
slower than normal
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and on
Light will not stay on
high setting
The hood controls are
not operating
Sequential presses
of the light or
fan buttons will
sometimes change
the setting from the
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to the highest setting,
or from the highest
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lowest setting
When pressing the
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to turn on the light,
the fan comes on
instead
A fuse may be blown or a circuit
breaker tripped.
The power disconnect switch inside
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air is required for exhausting
appliances to operate to rating.
The motor is probably overheating
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harmful to the motor.
For your convenience, it is normal
for the lights and fan to remember
their last setting when you press
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The Sensor feature will automatically turn
the fan on at the MED setting if cooking
temperatures become too hot. The fan will
stay on for a minimum of 3 minutes and
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to an appropriate level.
Replace fuse or reset circuit breaker.
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the switch on.
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problem, call for service.
Check with local building codes, which
may require or strongly advise the use
of makeup air. Visit Monogram.com for
available makeup air solutions.
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and on cycling continues, call for service.
Use 120 volt, 50 watt halogen bulbs with
a GU10 base and make sure they are
inserted securely. See the Light bulbs
section.
Disconnect power to the hood by removing
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in the home fuse box. Wait 30 seconds to
allow the CORRECTLY hood controls to
reset and then replace the fuse or move
the circuit breaker back on.
It is normal for the light and fan buttons
to cycle around through the settings so
that you can easily set the controls to the
desired setting.
If you want only the lights on, press the
“FAN +” (or the “FAN –” ) button until the
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next time, only the lights will function.
49-80565-5 9
Notes
Notes
Custom Hood Insert
10 49-80565-5
Warranty
Custom Hood Insert
YOUR MONOGRAM VENT HOOD WARRANTY
Staple sales slip or cancelled check here. Proof of original purchase date
is needed to obtain service under warranty.
WHAT IS
COVERED
From the Date
of the Original
Purchase
WHAT IS NOT
COVERED
LIMITED TWO-YEAR WARRANTY
For two years from date of original purchase, we will provide, free of charge, parts and service labor in your
home to repair or replace any part of the vent hood that fails because of a manufacturing defect.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada. If the product is located
in an area where service by a Monogram Authorized Servicer is not available, you may be responsible for
a trip charge or you may be required to bring the product to an Authorized Monogram Service location for
service. In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the
product to the service shop or for the service technician’s travel costs to your home.
All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care®
servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, in the USA call 800.444.1845. In
Canada: 888.880.3030. Please have your serial number and model number available when calling for service.
Ŷ Service trips to your home to teach you how to
use the product.
Ŷ Replacement of house fuses or resetting of
circuit breakers.
Ŷ Incidental or consequential damage caused by
possible defects with this appliance.
Ŷ Replacement of the replaceable filters.
Ŷ Damage to the product caused by accident,
fire, floods or acts of God.
Ŷ Damage caused after delivery.
Ŷ Failure of the product if it is used for
other than its intended purpose or used
commercially.
Ŷ Improper installation. If you have an installation
problem, contact your dealer or installer.
You are responsible for providing adequate
electrical, gas, exhausting and other connecting
facilities as described in the Installation
Instructions provided with the product.
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service.
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(replacement) air system.
EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied
warranties, including the implied warranties of merchantability or fitness for a particular purpose, are
limited to one year or the shortest period allowed by law.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
To know what your legal rights are in your state, consult your local or state consumer affairs office or your
state’s Attorney General.
Warrantor: GE Appliances, a Haier company
Warrantor in Canada: MC COMMERCIAL INC, Burlington, ON, L7R 5B6
49-80565-5 11
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