Monogram ZVB30STSS, ZVB36STSS Owners Manual
Owner’s Manual
ZVB30 andZVB36
Downdraft Vent System
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manual, visit our Website at
GEAppliances.com.
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de instrucciones, visite
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Printed in the United States
Consumer Information
Downdraft Vent System
Contents
Downdraft Vent System
Cooking Tips ..................................... 8
Raising or Lowering the Vent System ............ 8
Selector Switch .................................. 8
Care and Cleaning
Grease Filters .................................... 9
Painted or Stainless Steel Surfaces ............... 9
Consumer Services
Before You Call For Service ..................... 12
Important Phone Numbers ...................... 6
Model and Serial Numbers ....................... 3
Safety Instructions ............................... 4
Warranty ........................................ 5
2
Consumer Information
Downdraft Vent System
Before
using your
downdraft
vent system
Write down
the model
and serial
numbers
Read this manual carefully. It is intended to help
you operate and maintain your new downdraft
vent system properly.
Keep it handy for answers to your questions.
These numbers are on the Consumer Product
Ownership Registration Card packed separately
with your downdraft vent system and on a label
on the front panel of the unit.
If you don’t understand something or need more
help, there is a list of toll-free consumer service
numbers included on page 6 of this manual.
OR
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Before sending in this card, please write these
numbers here:
Model Number
Serial Number
Use these numbers in any correspondence
or service calls concerning your downdraft
vent system.
Troubleshooting tips
If you need
service
Before you request service, check the Before You
Call For Service section in the back of this manual.
To obtain service, see Assistance/Accessories on
page 6 of this manual.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are two steps
to follow for further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
It lists causes of minor operating problems that
you can correct yourself.
NEXT, if you are still not pleased, write all the
GHWDLOV³LQFOXGLQJ\RXUSKRQHQXPEHU³WR
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
3
SAFETY PRECAUTIONS
WARNING: TO REDUCE THE RISK
OF FIRE, ELECTRIC SHOCK OR INJURY TO
PERSONS, OBSERVE THE FOLLOWING:
A. Use this unit only in the manner intended by the
manufacturer. If you have questions, contact the
manufacturer.
B. Before servicing or cleaning unit, switch power
off at service panel and lock the service
disconnecting means to prevent power from
being switched on accidentally. When the service
disconnecting means cannot be locked, securely
fasten a prominent warning device, such as a tag,
to the service panel.
C. Do not use this unit with any solid-state speed
control device.
D. Plug your vent system into 120-volt grounded
outlet only. Do not remove the round grounding
prong from the plug. If in doubt about the
grounding of the home electrical system, it is
your responsibility and obligation to have an
ungrounded outlet replaced with a properly
grounded, three prong outlet in accordance with
National Electrical code. Do not use on extension
cord with this appliance.
CAUTION: FOR GENERAL
VENTILATING USE ONLY. DO NOT USE
TO EXHAUST HAZARDOUS OR EXPLOSIVE
MATERIALS AND VAPORS.
WARNING: TO REDUCE THE RISK
OF INJURY TO PERSONS IN THE EVENT OF A
RANGE TOP GREASE FIRE, OBSERVE THE
FOLLOWING*:
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING
A. SMOTHER FLAMES with a close-fitting lid, cookie
sheet or metal tray, then turn off the burner. BE
CAREFUL TO PREVENT BURNS. If the flames do
not go out immediately, EVACUATE AND CALL THE
FIRE DEPARTMENT.
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You may be burned.
C. DO NOT USE WATER, including wet dishcloths or
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1. You know you have a Class ABC extinguisher,
and you already know how to operate it.
2. The fire is small and contained in the area
where it started.
3. The fire department is being called.
4. You can fight the fire with your back to an exit.
* Based on “Kitchen Fire Safety” published by NFPA.
WARNING: TO REDUCE THE RISK
OF A RANGE TOP GREASE FIRE:
A. Never leave surface units unattended at high
settings. Boilovers cause smoking and greasy
spillovers that may ignite. Heat oils slowly on low
or medium settings.
B. Always turn hood ON when cooking at high heat
or when flambéing food (i.e., Crepes Suzette,
Cherries Jubilee, Peppercorn Beef Flambé).
C. Clean ventilating fans frequently. Grease should
not be allowed to accumulate on fan or filter.
D. Use proper pan size. Always use cookware
appropriate for the size of the surface element.
SERVICING
4
If You Need Service…
Do not attempt to repair or replace any part
of the vent system unless it is specifically
recommended in this manual. All other servicing
should be referred to a qualified technician.
Be sure electrical power is off before servicing
the unit.
It may be necessary to remove the vent system
blower in order to service components such as
the blower motor or air vent mechanism.
READ AND SAVE THESE INSTRUCTIONS.
Disconnect power to the cooktop and remove
it first. Reverse the steps in the Install the
Downdraft section in the Installation Instructions
to remove the blower.
Service parts are available from a GE Service and
Parts Center.
Warranty for customers in the USA
Downdraft Vent System
YOUR MONOGRAM VENT SYSTEM WARRANTY
Staple sales slip or cancelled check here. Proof of original
purchase date is needed to obtain service under warranty.
WHAT IS
COVERED
From the Date
of the Original
Purchase
WHAT IS NOT
COVERED
LIMITED ONE-YEAR WARRANTY
For one year from date of original purchase,
we will provide, free of charge, parts and
service labor in your home to repair or replace
any part of the downdraft system that fails
because of a manufacturing defect.
This warranty is extended to the original
purchaser and any succeeding owner for
products purchased for ordinary home
use in the 48 mainland states, Hawaii and
Washington, D.C. If the product is located
in an area where service by a GE Authorized
Servicer is not available, you may be
responsible for a trip charge or you may be
required to bring the product to an Authorized
GE Service Location for service.
• Service trips to your home to teach you
how to use the product.
• Replacement of house fuses or resetting
of circuit breakers.
• Failure of the product if it is used for
other than its intended purpose or used
commercially.
• Improper installation, delivery or
maintenance.
• Replacement of the replaceable filters.
In Alaska the warranty is the same except that
it is LIMITED because you must pay to ship the
product to the service shop or for the service
technician’s travel costs to your home.
All warranty service will be provided by our
Factory Service Centers or by our authorized
Customer Care® servicers during normal
working hours.
Should your appliance need service, during
warranty period or beyond, call 800.444.1845.
Please have serial number and model number
availa ble when calling for service.
• Damage to the product caused by
accident, fire, floods or acts of God.
• Incidental or consequential damage
caused by possible defects with this
appliance.
• Damage caused after delivery.
• Product not accessible to provide required
service.
• Installation or service for a makeup
(replacement) air system.
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Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from state to state.
To know what your legal rights are in your state, consult your local or state consumer affairs
office or your state’s Attorney General.
Warrantor: General Electric Company, Louisville, KY 40225
5
Assistance / Accessories
Downdraft Vent System
With the purchase of your new Monogram appliance,
receive the assurance that if you ever need information
or assistance from GE, we’ll be there. All you have to do
LVFDOO³WROO IUHH
GE Answer
Center
®
800.626.2000
In-Home Repair
Service
800.444.1845
For Customers
With Special
Needs…
800.626.2000
Whatever your question about any Monogram major appliance, GE Answer Center® information
VHUYLFHLVDYDLODEOHWRKHOS<RXUFDOO³DQG\RXUTXHVWLRQ³ZLOOEHDQVZHUHGSURPSWO\DQG
courteously. Call the GE Answer Center® Monday to Friday, 8 a.m. to 10 p.m. EST, and Saturday,
8 a.m. to 7 p.m. EST.
OR
9LVLWRXU:HEVLWHDWmonogram.com
A GE consumer service professional will provide expert repair service, scheduled at a time
that’s convenient for you. To schedule service, call Monday to Friday, 7 a.m. to 10 p.m. EST, or
Saturday and Sunday, 8 a.m. to 6 p.m. EST. Many GE Consumer Service company- operated
locations offer you service today or tomorrow, or at your con venience. Our factory-trained
WHFKQLFLDQVNQRZ\RXUDSSOLDQFHLQVLGHDQGRXW³VRPRVWUHSDLUVFDQEHKDQGOHGLQMXVWRQH
visit.
GE offers, free of charge, a brochure to assist in planning a barrier-free
kitchen for persons with limited mobility.
Consumers with impaired hearing or speech who have access to a TDD
or a conventional teletypewriter may call 800.TDD.GEAC (800.833.4322)
to request information or service.
Service Contracts
800.626.2224
Parts and
Accessories
800.626.2002
6
You can have the secure feeling that GE Consumer Service will still be there after your warranty
expires. Purchase a GE contract while your warranty is still in effect and you’ll receive a
substantial discount. With a multiple -year contract, you’re assured of future service at
today’s prices.
Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.
User maintenance instructions contained in this guide cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
Assistance / Accessories
Downdraft Vent System
If you
received a
damaged
downdraft
vent system
Accessories
Immediately contact the dealer (or builder) that
sold you the downdraft vent system.
Looking For Something More?
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7RSODFHDQRUGHUYLVLWXVRQOLQHDW
www.GEApplianceParts.com (U.S.) or www.GEAppliances.ca (Canada)
or call 800.626.2002 (U.S.) 800.661.1616 (Canada)
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Parts
Filter PVB94 WB02X10932
Filter PVB98 WB02X10940
Cleaning Supplies
CitruShine Stainless Steel Wipes WX10X10007
CERAMA BRYTE® Stainless Steel Appliance Cleaner PM10X311
How to
Remove
Protective
Shipping Film
and Packaging
Tape
Carefully grasp a corner of the protective
shipping film with your fingers and slowly peel
it from the appliance surface. Do not use any
sharp items to remove the film. Remove all of the
film before using the appliance for the first time.
To assure no damage is done to the finish of the
product, the safest way to remove the adhesive
from packaging tape on new appliances is an
application of a household liquid dishwashing
detergent. Apply with a soft cloth and allow to soak.
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parts. It cannot be removed if it is baked on.
7
Using the Vent System
Downdraft Vent System
To use the
downdraft
system
When
using the
downdraft
system…
To raise the downdraft vent, press the ON/OFF
pad on the control. The vent will rise.
All models have a remote mounted control pad.
Press the Fan Speed HIGHER pad to start the
blower. Adjust the blower by pressing HIGHER or
LOWER. The blower, if left on, will automatically
turn off when the vent is lowered.
NOTE: For most convenient operation, set the
blower to the speed you use most often. The
blower will come on to this speed whenever
the unit is raised.
IMPORTANT: The vent can be activated by
pressing the pads on the switch. Do not use
excessive force or sharp objects to activate
the switch. Damage could occur and void
the warranty.
CAUTION: Be careful when raising
or lowering the vent. Be sure pots, pot handles
and other objects are clear of the vent and
cannot be struck or tipped by the vent being
raised.
Controls
Cooking tips
NOTE: There is a slight trim overhang on each
side of the vent.
• To avoid injury, be sure fingers are clear of the
downdraft cover when it is being lowered.
• Keep hands and fingers away from all vent
system parts.
The high air movement of this vent system can
increase the cooking times for some foods.
It may take longer to reach high cooking
temperatures if the vent system is turned to high
right away. Adjust the fan speed for best cooking
results.
IMPORTANT: If the vent is obstructed by an
object while it is being raised or lowered, it will
stop. Remove the obstruction and press the ON/
OFF pad again.
For best results when heating oil for deep frying or
when boiling water, use the front surface units or
wait until the water is boiling or the oil is at frying
temperatures before turning on the vent system.
The vent system may not completely capture all
the steam from pans on the front burners.
8
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