Monogram ZV48SSJSS Use & Care
OWNER’S
MANUAL
Stainless Steel Professional
Vent Hood
Para consultar una version en español de este manual de
instrucciones, visite nuestro sitio de internet Monogram.com.
Pour obtenir une version française de ce manuel, visitez notre site
Web sur Monogram.com.
Monogram.com
Consumer Information
Professional Vent Hood
Contents
Before
Using Your
Professional
Vent Hood
Write
Down the
Model
and Serial
Numbers
Consumer Information ................2
Safety Information ....................4
Controls and Features
Controls .............................5
Implement Holders ....................5
For Your Safety .......................5
Care and Cleaning
Baffle Grease Filters and Drip Trays ....... 6
Stainless Steel Surfaces ................7
Light Bulbs ........................... 7
Warming Lamps ......................7
Read this manual carefully. It is intended
to help you operate and maintain your new
professional vent hood properly.
Keep it handy for answers to your questions.
These numbers are on the Consumer
Product Ownership Registration Card packed
separately with your professional vent hood
and on a label on the front panel of the unit.
Troubleshooting Tips ................. 8
Accessories ........................10
Warranty ...........................11
Consumer Support ..................12
If you don’t understand something or need
more help, see the Consumer Services page
in the back of this manual.
OR
Visit our Website at: Monogram.com
Before sending in this card, please write
these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence
or service calls concerning your professional
vent hood.
2 49-80775-2
Consumer Information
Professional Vent Hood
How to
Remove
Protective
Shipping
Film and
Packaging
Tape
TroubleShooting Tips
If You
Received a
Damaged
Professional
Vent Hood
Carefully grasp a corner of the protective
shipping film with your fingers and slowly
peel it from the appliance surface. Do not use
any sharp items to remove the film. Remove
all of the film before using the appliance for
the first time.
Before you request service, check the Before
You Call For Service section in the back of
this manual.
Immediately contact the dealer (or builder) that
sold you the professional vent hood.
To assure no damage is done to the finish
of the product, the safest way to remove
the adhesive from packaging tape on new
appliances is an application of a household
liquid dishwashing detergent. Apply with a soft
cloth and allow to soak.
NOTE: The adhesive must be removed from
all parts. It cannot be removed if it is baked on.
It lists causes of minor operating problems that
you can correct yourself.
If You Need
Service
To obtain service, see the Consumer Services
page in the back of this manual.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are some
steps to follow for further help.
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Customer Relations
Monogram
Appliance Park
Louisville, KY 40225
49-80775-2 3
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING
in fire, electrical shock, serious injury or death.
WARNING
WARNING
ELECTRIC SHOCK OR INJURY TO PERSONS,
OBSERVE THE FOLLOWING:
A. Use this unit only in the manner intended by the
manufacturer. If you have questions, contact the
manufacturer.
B. Before servicing or cleaning unit, switch power off
at service panel and lock the service disconnecting
means to prevent power from being switched on
accidentally. When the service disconnecting means
cannot be locked, securely fasten a prominent
warning device, such as a tag, to the service panel.
C. Do not use this unit with any solid-state speed control
device.
CAUTION
ONLY. DO NOT USE TO EXHAUST HAZARDOUS OR
EXPLOSIVE MATERIALS AND VAPORS.
WARNING
TO PERSONS IN THE EVENT OF A RANGE TOP
GREASE FIRE, OBSERVE THE FOLLOWING*:
A. SMOTHER FLAMES with a close-fitting lid, cookie
sheet or metal tray, then turn off the burner. BE
CAREFUL TO PREVENT BURNS. If the flames do
not go out immediately, EVACUATE AND CALL THE
FIRE DEPARTMENT.
Read all safety instructions before using the product. Failure to follow these instructions may result
GENERAL SAFETY INSTRUCTIONS
TO REDUCE THE RISK OF FIRE,
FOR GENERAL VENTILATING USE
TO REDUCE THE RISK OF INJURY
B. NEVER PICK UP A FLAMING PAN—
You may be burned.
C. DO NOT USE WATER, including wet dishcloths or
towels—a violent steam explosion will result.
D. Use an extinguisher ONLY if:
1. You know you have a Class ABC extinguisher, and
you already know how to operate it.
2. The fire is small and contained in the area where it
started.
3. The fire department is being called.
4. You can fight the fire with your back to an exit.
* Based on “Kitchen Fire Safety” published by NFPA.
WARNING
TOP GREASE FIRE:
A. Never leave surface units unattended at high settings.
Boilovers cause smoking and greasy spillovers that
may ignite. Heat oils slowly on low or medium settings.
B. Always turn hood ON when cooking at high heat or
when flambéing food (i.e., Crepes Suzette, Cherries
Jubilee, Peppercorn Beef Flambé).
C. Clean ventilating fans frequently. Grease should not
be allowed to accumulate on fan or filter.
D. Use proper pan size. Always use cookware
appropriate for the size of the surface element.
TO REDUCE THE RISK OF A RANGE
WARNING
If You Need Service…
Do not attempt to repair or replace any part of the
vent hood unless it is specifically recommended in
this manual. All other servicing should be referred to a
qualified technician.
Be sure electrical power is off before servicing the unit.
It may be necessary to remove the vent hood blower in
order to service components such as the blower motor
or air vent mechanism.
SERVICING
Disconnect power to the cooktop and remove it first.
Reverse the steps in the Install the Vent Hood section in
the Installation Instructions to remove the blower.
Service parts are available from a Monogram Service
and Parts Center.
READ AND SAVE THESE INSTRUCTIONS
4 49-80775-2
Controls and Features
Professional Vent Hood
Controls
Implement
Holders
1. Warming lamps ON/OFF switch
The warming lamps are controlled by their
own rocker switch. Press the rocker switch
for the warming lamps to begin heating.
2. Light control
Turn the light control from OFF to HI for the
brightest light while cooking.
3. Fan control
Turn the fan control speed from OFF to HI
as needed.
Continuous use of the fan system while
cooking helps keep the kitchen comfortable
and less humid. It also reduces cooking
odors and soiling moisture that create a
frequent need for cleaning.
NOTE: When the fan is operating on the
lowest setting, it will be very quiet. Always
make sure that the fan is turned OFF when
you are finished in the kitchen.
Implement holder rods are located on each
side of the hood.
Use these rods to hang and display cooking
utensils such as whisks, spoons, forks or any
non-flammable decorative items. Frequently
used small pots and pans can also hang from
these rods.
Appearance will vary.
2 3
1
For Your
Safety
WARNING
DO NOT hang flammable items from these
implement rods.
DO NOT hang items weighing more than 10
pounds on either side, or 20 pounds total
weight.
Before servicing or cleaning unit, switch power
off at service panel and lock the service
disconnecting means to prevent power from
being switched on accidentally. When the
service disconnecting means cannot be
locked, securely fasten a prominent warning
device, such as a tag, to the service panel.
Appearance will vary.
49-80775-2 5
Care and Cleaning
Professional Vent Hood
Baffle
Grease
Filters and
Drip Trays
(on some
models)
Some models have reusable metal grease
baffles and drip trays.
The metal baffles channel grease released by
foods on the cooktop into the drip trays. The
baffles also help prevent flaming foods on the
cooktop from damaging the inside of the hood.
For this reason, the baffles must ALWAYS be
in place when the hood is used. The grease
baffles and drip trays should be cleaned once
a month, or as needed.
To clean the grease baffles and drip trays,
drain and wipe all excess grease with a dry
paper towel. Soak them and then swish them
around in hot water and detergent. Don’t use
ammonia or ammonia products because they
will darken the metal. Do not use abrasives or
oven cleaners. Rinse, shake and let them dry
before replacing. They may also be cleaned
in an automatic dishwasher.
To remove:
Grasp the baffle knobs and pull them up,
forward and out. Grasp the drip tray and
carefully lift it up and out of the hood track.
To replace the drip trays:
1. Place and seat the drip tray into the hood
track.
2. Slide them left or right until all trays are
side-by-side in place in the track.
To replace the baffles:
1. Hold the baffle at the bottom by one of the
knobs .
2. Place the other end of the baffle against
the inside front of the hood.
3. Slide it up and push the bottom end back
until it firmly seats into place.
Drip Tray
Track
Drip Tray
Drip Tray Replacement
Baffle
Baffle Replacement
6 49-80775-2
Care and Cleaning
Professional Vent Hood
Stainless
Steel
Surfaces
(on some
models)
Light Bulbs
Do not use a steel wool pad; it will scratch
the surface.
To clean the stainless steel surface, use warm
sudsy water or a stainless steel cleaner or
polish. Always wipe the surface in the direction
of the grain. Follow the cleaner instructions for
cleaning the stainless steel surface.
To change the light bulbs:
1. Grasp the outer trim ring and twist until
reaching the unlock position. Then pull the
ring straight out.
2. Grasp the bulb and twist until reaching the
unlock position. Then gently pull the bulb
straight out.
3. Replace with the same wattage, type and
size bulb. Wear gloves. Do not touch bulb
with your bare fingers.
These 120 volt, 50 watt halogen bulbs with a
GU10 base are available at specialty lighting
stores and home building centers.
Order bulb no. WB08X10052.
4. Replace the outer trim ring by inserting the
two retaining tabs into the two tab slots,
pressing the ring flush with the surface of
the hood insert and twisting until reaching
the lock position.
To inquire about purchasing stainless steel
appliance cleaner or polish, or to find the
location of a dealer nearest you, please call
our toll-free number:
Monogram Preferred Service: 800.444.1845
Monogram.com
Warming
Lamps
49-80775-2 7
The warming lamps are located on the
underside of the hood.
These 120 volt, 175 watt, par 38 infrared heat
lamp bulbs, with standard base, are available
at some specialty lighting stores.
These infrared bulbs can also be ordered from
your Monogram supplier.
Order bulb no. WB08X10029.
NOTE: If warming lamps are not desired,
additional cooktop lighting can be obtained
by replacing the infrared bulbs with standard
incandescent bulbs with up to 100 watt
maximum ratings, with standard bases. These
bulbs are available at specialty lighting stores.
Troubleshooting Tips
Professional Vent Hood
Before You
Call For
Service
Save time and money! Review the charts on the following pages first and you may not need to
call for service.
Problem Possible Causes What To Do
Fan and lights do
not operate when
the switches are
turned on
The blower does not
work but the lights do
The blower fails
to exhaust the
smoke/steam/odors
adequately
The hood was never electrically
connected by the installer/
electrician/builder.
A fuse may be blown or a circuit
breaker tripped.
The blower motor wire harness was
not connected or was not connected
properly by the installer/electrician/
builder to its mating connector
located inside the hood on the top
surface, to the left of the blower
assembly.
Many factors could be the root
FDXVHIRUUHGXFHGDLUÀRZ
Installation could be the problem:
Your hood was designed to meet
VSHFL¿FGXFWLQJUHTXLUHPHQWV
If your duct length exceeds the
manufacturer’s requirements, hood
SHUIRUPDQFHZLOOVXႇHU$LUÀRZZLOO
also be reduced if the house duct
work is too small or there are too
many elbows in the system.
Obstruction in duct work could be
the problem.
Damper blade may not be opening.
Damper blade on Wall or Roof Cap
may not be opening.
'LUW\¿OWHUVEDႉHV 0DNHVXUH¿OWHUVDQGDOOKRRGVXUIDFHV
&KHFNWREHVXUHWKH¿OWHULVFOHDQ ,IUHSODFLQJWKH¿OWHUGRHVQRWFRUUHFWWKH
6XႈFLHQWPDNHXSUHSODFHPHQW
air is required for exhausting
appliances to operate to rating.
Call the electrician/installer/builder to
complete the the installation. This is not
covered by warranty.
Replace the fuse or reset the circuit
breaker.
6ZLWFKSRZHURႇDWVHUYLFHSDQHODQG
lock the service disconnecting means
to prevent power from being switched
on accidentally. When the service
disconnecting means cannot be locked,
securely fasten a prominent warning
device, such as a tag, to the service
panel.
5HPRYHWKH¿OWHUVDQGORFDWHWKHEORZHU
wire harness connector. Is it plugged
into its mating connector?
3. If no, plug the blower motor connector
into its mating connector on the top of
the hood. Switch the power back on.
Check to see if the fan now works.
4. If no, check the circuit breaker/fuse.
If it is blown/tripped, replace/reset it.
Does the blower work now? If no, call
Monogram for service.
Contact your installer or builder.
Make sure nothing is blocking the vent
(bird nests or kinks in the duct work).
Make sure the tape is removed from the
damper blades and that it swings open freely.
Contact your builder so they can make
sure the damper swings open freely.
are kept clean of grease and dirt.
problem, call for service.
Check with local building codes, which
may require or strongly advise the use
of makeup air. Visit Monogram.com for
available makeup air solutions.
8 49-80775-2
Troubleshooting Tips
Professional Vent Hood
Before You
Call For
Service
Problem Possible Causes What To Do
The halogen/
heat lamp does
not work
Part is missing/
damaged/
defective
Duct cover is
missing
Installation
part is missing/
damaged/
defective
The lamp or socket may be
defective or a wire could be
disconnected.
In the unlikely event that
a part would be missing,
damaged or defective, we
can serve you, the consumer,
quickly by mailing these parts
WR\RX:HKDYHLGHQWL¿HG
several easy-to-install parts.
The duct cover is not
included with the hood. It
must be purchased as an
accessory.
We provide a 10" round,
vertical duct transition. This
part can be mailed out to the
hood installer if it is in some
way unusable. All other duct
transitions, elbows, etc must
be purchased locally. We
can also mail out many other
parts that come with the hood
to your installer.
Do some trouble-shooting by removing the lamp
and place it in the socket of a lamp that does work
WKHKHDWODPSZLOO¿WLQWKHKDORJHQVRFNHWIRUWKH
purpose of checking it). Does it work now? If no, the
lamp is defective. If your hood is still in-warranty, call
Monogram service and ask them to mail out a new
lamp. State clearly whether you need the halogen or
the heat lamp. Lamps on this product are covered by
warranty and are cataloged. If the hood is no longer
covered by warranty, reference the Care and Cleaning
section of this manual to see lamp requirements.
Lamps can be purchased at home building stores,
specialty lighting stores or through Monogram Parts.
Reference the defective lamp for information as well.
If you placed the lamp in a working socket and it does
illuminate, the original socket may be defective or a
wire may be disconnected. Call Monogram for service.
These include:
/DPSVODPSEH]HOV¿OWHUVEDႉHVJUHDVHWUD\V
knobs, utensil rods, Owner’s Manual and Installation
Instructions.
Call Monogram service and carefully describe your
model number and the part you need. The model
number is located inside the hood chassis, behind the
¿OWHUEDႉH
Ŷ6" duct cover for use with a 30" or 36" hood–order kit
#ZX36DC6J
Ŷ12" duct cover for use with a 30" or 36" hood–order
kit #ZX36DC12J
Ŷ6" duct cover for use with a 48" hood–order kit
#ZX48DC6J
Ŷ12" duct cover that works with a 48" hood–order kit
#ZX48DC12J
Call Monogram Parts. See Consumer Service page in
this manual for a list of phone numbers.
Call Monogram Service. See Consumer Service page
in this manual for a list of phone numbers. Ask them to
mail the parts only—no service call required.
49-80775-2 9
Accessories
Professional Vent Hood
Accessories
Looking For Something More?
Monogram offers a variety of accessories
to improve your cooking and maintenance
experiences!
Refer to the Consumer Support page for
phone numbers and website information.
The following products and more are available:
Accessories
Warming Lamp
Halogen Lamp
Parts
Baffle
Drip Tray
Cleaning Supplies
CitruShine™ Stainless Steel Wipes
CeramaBryte Stainless Steel Appliance Cleaner
10 49-80775-2
Warranty
Professional Vent Hood
YOUR MONOGRAM VENT HOOD WARRANTY
Staple sales slip or cancelled check here. Proof of original purchase date
is needed to obtain service under warranty.
WHAT IS
COVERED
From the Date
of the Original
Purchase
WHAT IS NOT
COVERED
LIMITED TWO-YEAR WARRANTY
For two years from date of original purchase, we will provide, free of charge, parts and service labor in your
home to repair or replace any part of the vent hood that fails because of a manufacturing defect.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada. If the product is located
in an area where service by a Monogram Authorized Servicer is not available, you may be responsible for
a trip charge or you may be required to bring the product to an Authorized Monogram Service location for
service. In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the
product to the service shop or for the service technician’s travel costs to your home.
All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care®
servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, in the USA call 800.444.1845. In
Canada: 888.880.3030. Please have your serial number and model number available when calling for service.
Ŷ Service trips to your home to teach you how to
use the product.
Ŷ Replacement of house fuses or resetting of
circuit breakers.
Ŷ Failure of the product if it is used for other than
its intended purpose or used commercially.
Ŷ Improper installation, delivery or maintenance.
Ŷ Replacement of the replaceable filters.
Ŷ Damage to the product caused by accident,
fire, floods or acts of God.
Ŷ,QFLGHQWDORUFRQVHTXHQWLDOGDPDJHFDXVHGE\
possible defects with this appliance.
Ŷ'DPDJHFDXVHGDIWHUGHOLYHU\
Ŷ3URGXFWQRWDFFHVVLEOHWRSURYLGHUHTXLUHG
service.
Ŷ,QVWDOODWLRQRUVHUYLFHIRUDPDNHXS
(replacement) air system.
EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied
warranties, including the implied warranties of merchantability or fitness for a particular purpose, are
limited to one year or the shortest period allowed by law.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
To know what your legal rights are in your state, consult your local or state consumer affairs office or your
state’s Attorney General.
Warrantor: GE Appliances, a Haier company
Warrantor in Canada: MC COMMERCIAL INC, Burlington, ON, L7R 5B6
49-80775-2 11
Loading...