Monogram ZDT985SSNSS, ZDT985SINII, ZDT985SPNSS, ZDT925SINII, ZDT925SSNSS, ZDT925SPNSS User Manual
OWNER’S
MANUAL
Built-In Dishwashers
ENGLISH/FRANÇAIS/ESPAÑOL
MONOGRAM.COM
Consumer Information
Dishwasher
Introduction
Contents
Your new Monogram dishwasher makes an eloquent statement of style, convenience and
kitchen planning flexibility. Whether you chose it for its purity of design, practical features
or assiduous attention to detail—or for all of these reasons—you’ll find that your Monogram
dishwasher’s superior blend of form and function will delight you for years to come.
The information on the following pages will help you operate and maintain your dishwasher
properly.
If you have any other questions, visit our Website at: Monogram.com
Read this manual carefully. It is intended
to help you operate and maintain your new
dishwasher properly.
Keep it handy for answers to your questions.
You can locate your model and serial numbers
on the tub wall just inside the door.
Immediately contact the dealer (or builder) that
sold you the dishwasher.
If you don’t understand something or need
more help, there is a list of toll-free consumer
service numbers included on the Consumer
Services page in the back section of this
manual.
OR
Visit our Website at: Monogram.com
Before sending in the card, please write
these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or
service calls concerning your dishwasher.
Save time
& money
If you
need
service
Before you request service, check the Problem
Solver in the back of this manual.
To obtain service, see the Consumer Services
page in the back of this manual.
We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are steps to
follow for further help.
For customers in the USA:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, contact us
on our website, write all the details—including
your phone number—or write to:
Manager, Customer Relations
Monogram
Appliance Park
Louisville, KY 40225
It lists causes of minor operating problems that
you can correct yourself.
For customers in Canada:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
details—including your phone number—to:
Manager, Consumer Relations
MC COMMERCIAL INC.
1 Factory Lane, Suite 310
Moncton, N.B. E1C 9M3
3
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING
For your safety, the information in this manual must be followed to minimize
the risk of fire, explosion, electric shock, and to prevent property damage, personal injury,
or death.
WARNING
This dishwasher must be properly installed and located in accordance with the Installation Instructions before
it is used. If you did not receive an Installation Instructions sheet with your dishwasher, you can receive one by
visiting our Website at Monogram.com. In Canada, visit Monogram.ca.
Ŷ
Connect the dishwasher/appliance to a grounded
metal, permanent wiring system; or run an
equipment-grounding conductor with the circuit
conductors and connect to the equipment-grounding
terminal or lead of the appliance.
Ŷ
Improper connection of the equipment-grounding
conductor can result in a risk of electric shock.
Check with a qualified electrician or service
representative if you are in doubt whether the
appliance is properly grounded.
Ŷ
Dispose of discarded appliances and shipping or
packing material properly.
PROPER INSTALLATION AND MAINTENANCE
Ŷ
Do not attempt to repair or replace any part of your
dishwasher unless it is specifically recommended in
this manual. All other servicing should be referred to
a qualified technician.
Ŷ
Use only cord kit WX09X70910 or hard-wire to
building electrical. Failure to follow this instruction,
could result in risk of fire and personal injury.
Ŷ
To minimize the possibility of electric shock,
disconnect this appliance from the power supply
before attempting any maintenance.
NOTE: Turning the dishwasher off does not
disconnect the appliance from the power supply.
We recommend having a qualified technician
service your appliance.
WARNING
WHEN USING YOUR DISHWASHER, FOLLOW BASIC PRECAUTIONS,
recommended for use in a dishwasher and keep
them out of reach of children. Using a detergent
that is not specifically designed for dishwashers will
cause the dishwasher to fill with suds.
posts, can be a choke hazard to small children if
removed from the dishwasher. Keep out of reach of
small children.
4
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INFORMATION
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE
WARNING
Under certain conditions, hydrogen gas may be produced in a water heater that has not been used for two or more weeks.
HYDROGEN GAS IS EXPLOSIVE.
If the hot water has not been used for two or more weeks, prevent the possibility of damage or injury by turning
on all hot water faucets and allowing them to run for several minutes. Do this before using any electrical
appliance connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to
escape. Since the gas is flammable, do not smoke, use an open flame, or use the appliance during this process.
WARNING
PROPER DISPOSAL OF THE DISHWASHER
Junked or abandoned dishwashers are dangerous…even if they will sit for “just a few days.” If you are getting
rid of your dishwasher, please follow the instructions below to help prevent accidents.
Ŷ
Do not allow children to play with, on, or inside this or any discarded appliance.
Ŷ
Take off the door of the washing compartment.
CAUTION
Ŷ
During or after wash cycle, contents may be hot to
the touch. Use care before handling.
Ŷ
Close supervision is necessary if this appliance is
used by or near children. Do not allow children to
play around the dishwasher when closing the door,
closing the upper rack, or while vertically adjusting
the upper rack due to the possibility of small fingers
being pinched.
WATER HEATER SAFETY
RISK OF CHILD ENTRAPMENT
TO PREVENT MINOR INJURY AND PROPERTY DAMAGE
Ŷ
Non-Dishware Items: Do not wash items such as
electronic air cleaner filters, furnace filters and
paint brushes in your dishwasher. Damage to the
dishwasher and discoloration or staining of the
dishwasher may result.
Ŷ
Load light-weight, plastic items so they do not
become dislodged and drop to the bottom of the
dishwasher—they might come into contact with the
heating element and be damaged.
CAUTION
Be sure that the electrical connection and wire size are adequate
and in conformance with the National Electric Code, ANSI/NFPA
70 – latest edition, and all local codes and ordinances.
This appliance must have:
Ŷ
120V, 60Hz, AC-only, 15-ampere or 20-ampere, fused
electrical supply.
Ŷ
Wiring must be 2 wire with ground and rated for 75°C (167°F).
wash cycles, allow 5-10 seconds after turning the
switch on before touching Start to allow the control
to initialize.
READ AND SAVE THESE INSTRUCTIONS
Ŷ
If the electrical supply does not meet the above
requirements, call a licensed electrician before
proceeding.
It is recommended to have:
Ŷ
A circuit breaker or time-delay fuse.
Ŷ
A properly grounded individual branch circuit.
Ŷ 8VHRQO\SRZGHUFinish® Quantum® Automatic
Dishwashing Detergent, liquid detergents or rinse
agents recommended for use in a dishwasher and
keep them out of the reach of children. Finish®
Quantum® Automatic Dishwashing Detergent,
and Finish® Jet-Dry® Rinse Aid rinse agents
have been approved for use in all Monogram
dishwashers.
5
Control Panel/Operation
Dishwasher
Throughout this manual, features and appearance may vary.
Control
Settings
Load Dishwasher
1
For best dishwashing results, follow the loading guidelines found in the Loading the dishwasher section. No pre-rinsing of normal food soil is required. Scrape off hard soils,
including bones, toothpicks, skins, and seeds. Remove leafy vegetables, meat trimmings,
and excessive amounts of grease or oil.
Add Detergent
2
Add needed amount of detergent to the detergent dispenser. Use detergent such as Finish®
Quantum® Automatic Dishwashing Detergent. See Dispensers section.
Add Rinse Agent
3
Add rinse agent such as Finish® Jet-Dry® Rinse Aid to the rinse agent dispenser. See Use a Rinse Agent in the Using the dishwasher section.
J
DRY
OPTIONS
6
Control Panel/Operation
Dishwasher
Select Cycle
4
Press the SELECT CYCLE pad for the desired wash cycle. Pressing the SELECT CYCLE
pad will show various cycles in the display window. Press the pad until the desired cycle is
shown.
NOTE: Actual cycle times vary based on soil level, water temperature, and options selected.
The cycle may be selected with the door in the open position. The cycle will not start until the
START pad is pushed and the door is closed within 4 seconds.
Auto Wash This cycle automatically senses the soil level and adjusts the wash cycle
IntenseThis cycle is meant for heavily soiled dishes, cookware, pots, or pans with
dried-on or baked-on soils. Everyday dishes are safe to be used in this cycle.
*Time: 2 hours 31 minutes.
NormalThis cycle is meant for daily, regular, or typical use to completely wash a full
load of normally soiled dishes and is designed to conserve both water and
energy. *Time range: 1 hour 15 minutes - 1 hour 50 minutes. NOTE:Normal
was used to rate the energy efficiency of this dishwasher.
DelicateThis cycle is for light to medium soiled dishes. It is safe for china and crystal
with no options selected. *Time: 55 minutes.
RinseFor rinsing partial loads that will be washed later. Do not use detergent.
Detergent is not dispensed during the rinse cycle. *Time: 16 minutes.
30 Min.
Wash
EcoThis cycle will efficiently wash dishes using about 2 gallons of water and .8
*Washing time only. Does not include drying time, Auto Hot Start, or options. NOTE: If the
incoming water temperature is too low, the Auto Hot Start feature may add up to 11 minutes of
additional time.
This cycle was designed to wash loosely soiled dishes in 30 minutes. Heated
dry will add 65-105 minutes. For better drying, select Power Dry or Max Dry.
This will raise the final rinse temperature and extend the dry time. When the
Clean light comes on, open the door, pull the racks out, and the dishes will
“flash” dry in approximately five minutes.
KWhr. Selecting Power Dry with this cycle adds an energy efficient 50 to 90
minute dry period. Drying is accomplished with an efficient 2 watt fan.
*Time: 1 hour 3 minutes.
7
Control Panel/Operation
Dishwasher
Control
Settings
Select Options
5
The light by the selected pad will be lit to indicate which Option has been selected.
Normal
Temp
Boost
Temp
Sanitize
Temp
Power Dry
Pre Soak Use this option to improve wash performance with heavy or dried-on soils. This
Wash
Zones
Bottle Jets This option increases the time that the bottle jets are on and may add up to 23
Delay
Hours
Control
Lock
This option is for normally soiled dishes, optimizes wash performance while
conserving energy.
This option increases the temperature to help clean heavily soiled dishes and
will increase the cycle time by 20 to 50 minutes. Option may be turned On or
Off during the wash cycle. This option will also improve dry performance on the
Normal cycle.
This option raises the water temperature in the final rinse to sanitize your
dishware but may increase cycle time by 60 minutes. The cycle length will vary
depending on the temperature of your inlet water.
NOTE: This option is monitored for sanitization requirements. If the cycle
is interrupted during or after the main wash portion or if the incoming water
temperature is so low that adequate water heating cannot be achieved, the
sanitizing conditions may not be met. In these cases, the Sanitized light will not
illuminate at the end of the cycle. Utilizing this option will modify the cycle to meet
the requirements of Section 6, NSF 184 for soil removal and sanitization efficacy.
NOTE: NSF certified residential dishwashers are not intended for licensed food
establishments.
Off - Shuts off the drying option. Dishes air dry naturally and energy is saved.
Open the dishwasher door to speed drying.
On -Turns on the option for faster drying. This option may extend the time to
your wash cycle up to 85 minutes. This option is not available with the Rinse or
30 Min. Wash cycle.
Max Dry -This option can be selected by pressing the Power Dry pad twice
to illuminate the Max Dry light. It will add additional time to your drying option,
further enhancing the dishwasher’s performance for difficult to dry items.
option is available on Intense, Auto Wash, and Normal cycles and may add
up to 30 minutes to the cycle time.
Selecting either the Upper or Lower Wash Zones will target dishwashing of
just one rack. This will shorten the cycle time and conserve energy. This option
should be used when dishes are placed in only one rack.
minutes to the cycle time. Use this to wash difficult to clean, dishwasher safe
baby bottles, sport bottles, tall coffee cups, etc. See use recommendations in
the Loading the dishwasher section.
Delays the start of a wash cycle up to 8 to 12 hours depending on model. Press
DELAY HOURS, to select the number of hours, then press START one time and
close door to begin countdown. The cycle will start once allotted time has expired.
You can lock the controls to prevent selections from being made. You can also
lock the controls after you have started a cycle to prevent cycle changes. For
example, children cannot accidentally start the dishwasher by pressing pads
with this option selected.
To LOCK the dishwasher control, press and hold both the Pre-Soak and
Bottle Jets pads for 3 seconds. The Control Lock light will turn on to indicate the control is locked.
To UNLOCK the dishwasher control, press and hold the Pre-Soak and
Bottle Jets pads for 3 seconds. The Control Lock light will turn off to indicate
the control is unlocked.
8
Control Panel/Operation
Dishwasher
Start Dishwasher - Continued
6
StartOpen door to select the desired options. Press the START pad and close the
door within 4 seconds to start the cycle or begin the DELAY HOURS countdown.
The wash cycle will begin shortly after closing the door. The display will turn off if
the door remains open for two minutes. To activate the display, close and open
the door or press any pad.
Interrupt
or Pause
CancelTo cancel a wash cycle, press and hold the START pad for 3 seconds and close
Cycle Indicator Lights and Sounds
7
Cycle
Sanitized
Cycle
Complete
Low Rinse
Aid
Cycle
Status
SoundsThe dishwasher will emit a sound to indicate cycle completion, pad presses,
Sabbath/
Door
Wake Up
Mode
To interrupt or pause a dish cycle, slowly open the door. Opening the door will
cause the wash cycle to pause. The dishwasher will beep every minute to remind
you to close the door. To restart or resume the cycle, press START, and close the
door within 4 seconds.
door. The dishwasher will drain, emit a beep sound, and the wash cycle light will
turn OFF.
Displayed at end of the cycle when Sanitize Temp has been selected and
dishwasher has met requirements for sanitization. See Sanitize Temp, for
complete description. Closing door or pressing any pad will turn off light.
Displayed when a wash cycle is complete. The light stays ON as a reminder that
the dishes are clean. The light will turn off when the door is opened.
Displayed when rinse agent is low or empty. See Use a Rinse Agent section. To
turn indicator off, press the Pre-Soak pad 7 times within 5 seconds. Repeat this
process to turn the Low Rinse Aid indicator back on.
The indicator light on the door front will change color to indicate the wash status.
During the wash cycle, the indicator light will be amber. When the wash cycle is
complete, the light will change to green.
and door ajar. To mute all sounds, press the Power Dry pad 5 times within 5
seconds. Repeat this process to turn sounds back on.
To turn this option ON/OFF, press and hold the START and WASH TEMP pads
for 5 seconds, close the door and wait 3 minutes for the dishwasher to go into
sleep mode. In the OFF mode, the control display, control sounds, and interior
lights (on some models) will not respond to the door opening/closing. This mode
can be used when observing certain religious holidays such as the Sabbath. To
activate the control and interior lights (on some models), press any pad.
9
Using the Dishwasher
Dishwasher
Lighting
Features
Water
Temperature
Recommended
Dishwasher
Products
Interior Lights
The interior LED lights provide better visibility
for loading and unloading. Do not look directly
into the LED lights. They turn on when the
door is opened and turn off when the door is
closed. The lights will turn off after 15 minutes if
the door remains open. To turn the lights back
on, close and open the door.
The entering water must be at least 120°F
(49°C) and not more than 150°F (66°C), for
effective cleaning and to prevent dish damage.
Monogram recommends the following products
for use in its dishwashers:
• For your manual detergent dispenser, Finish®
Quantum® Powerball® is recommended.
Powders, liquids, and gels may also be used
but may not work as effectively.
Do not attempt to replace the lights. If light
replacement is necessary, please contact
Monogram Preferred by calling 800-444-1845.
In Canada, call 800-661-1616.
Check the water temperature with a candy
or meat thermometer. Turn on the hot water
faucet nearest the dishwasher, place the
thermometer in a glass and let the water
run continuously into the glass until the
temperature stops rising.
• For your rinse agent dispenser, Finish®
Jet-Dry® Rinse Aid.
10
Using the Dishwasher
Dishwasher
Use a Rinse
Agent
Rinse agents, such as Finish® Jet-Dry® Rinse Aid are designed for great drying action and to
protect against spots and film build-up on your
dishes, glasses, flatware, cookware, and plastic.
Filling the Dispenser
The rinse agent dispenser holds3.5 oz. (104 ml)
of rinse agent. Under normal conditions, this will
last approximately one month - depending on
setting.
Make sure the dishwasher door is fully open.
1
Open the Rinse Agent dispenser door.
2
Slowly add rinse agent until the cup is full. You
3
may need to pause several times to allow rinse aid
to settle.
light up.
NOTE: Indicator window does not
Indicator
window
Rinse Aid Setting
The amount of rinse agent released into the final
wash can be adjusted. If water drops or hard
water spots remain on dishes after the dry cycle,
increase the setting.
Rinse
agent
adjuster
To adjust the setting
Open the
the adjuster clockwise to increase the amount
of rinse agent, counterclockwise to reduce the
amount of rinse agent.
Rinse Agent
dispenser door; then turn
Leak
Protection
Clean up any spilled rinse agent with a damp cloth
4
to prevent foam from forming inside the
dishwasher.
Close the Rinse Agent dispenser door.
5
If a leak is detected, the dishwasher will drain
and the cycle will stop. The display will show
“LEAK DETECTED”. Call for service.
Clockwise to
reduce water
drops and hard
water spots
Counterclockwise
to reduce foaming
11
Using the Dishwasher
Dishwasher
Detergent Dispenser
The detergent dispenser is located in the center of
the dishwasher door. It has two compartments. The
main wash compartment is found inside the detergent
dispenser. To open, press the button on the side of the
dispenser. The pre-wash compartment is on the lid of
the detergent dispenser. Use the pre-wash compartment
only when your water is extremely hard or when you
have a heavy soiled load. The pre-wash compartment is
not used when tablet or packet detergents are used.
NOTE: Do not load large items in the lower rack where
they may block the wash jets from rinsing out the
detergent dispenser.
Detergent
Dispenser
You may use tablet, packet, powder, liquid or gel automatic
dishwasher detergent. Make sure you use only detergents
specifically labeled for use in automatic dishwashers. Never
use liquid hand dish detergent in an automatic dishwasher.
Sudsing and poor wash performance will result with the use
of improper detergents.
Detergents should be stored in a dry location and in their
original container to prevent loss of effectiveness. Place
detergent in the cup just prior to starting the dishwasher
and then close the cover. The cover will open during the
wash cycle.
Filling the Detergent Dispenser
Monogram recommends using detergent in tablet or
packet form. Independent testing has shown this form
of detergent is very effective in the dishwasher. Finish®
Quantum® Powerball® is an example of this type of
detergent. Simply put a tablet or packet into the main wash
compartment and close the detergent cup cover. Please
notice that the tablet or packet must be placed in the main
wash compartment of the detergent cup. If the tablet or
packet is placed in the prewash compartment or tossed in
the bottom of the dishwasher, the detergent will be flushed
down the drain in a very short period of time and will thus
be wasted. Wash performance will be very poor as a result.
If you choose to use detergent in powder, liquid or gel
form, the amount of detergent you use will be determined
by the hardness of your water, the temperature of your
water, and the food soil load inside the dishwasher.
Contact your water company to get information about the
hardness of the water in your area. Water hardness is
measured in grains per gallon. Use this information and
the table above to determine the amount of detergent
to use. You may purchase a hard water test strip from
Monogram. Call Monogram Preferred at 800-444-1845
and ask for part number WD01X10295. In Canada, call
800-661-1616.
12
Main
Wash
Pre-Wash
Push/Slide
to Close
Rinse Agent
Use the table as a starting point and then adjust the
amount of detergent you use. Use just enough to get
good wash performance. Using just the right amount of
detergent will provide great wash performance without
wasting detergent or etching glassware.
Number of
Grains/Gal.
Detergent Cup(s) to Fill
Less than 4Fill cup to 1/3 full
4 to 8Fill cup to 2/3 full
8 to 12Fill cup completely full
Greater than 12
Fill both main wash cup and pre
wash cup
Using too much detergent with very soft and/or very
hot water may cause a condition called etching on your
glassware. Etching is a permanent cloudiness in your
glassware. This condition is irreversible. However, using
too little detergent will cause poor wash performance.
DO NOT USE HAND DISH DETERGENT
NOTE: Using a detergent that is not specifically designed
for dishwashers will cause the dishwasher to fill with suds.
During operation, these suds will spill out of the dishwasher
vents, covering the kitchen floor and making the floor wet.
Because so many detergent containers look alike,
store the dishwasher detergent in a separate space
from all other cleaners. Show anyone who may use the
dishwasher the correct detergent and where it is stored.
While there will be no lasting damage to the dishwasher,
your dishes will not get clean using a dishwashing
detergent that is not formulated for automatic dishwashers.
Appliance Communication
Dishwasher
WiFi Connect
(for customers
in the United
States)
Your dishwasher is Monogram WiFi Connect
capable. A WiFi communciation card is built into
the product allowing it to communicate with your
smartphone for remote monitoring, control and
notifications.
Please visit http://www.monogram.com/use-and-care/how-to-guides/using-wifi.htm
to connect your appliance, learn more about
connected appliance features and learn what
connected appliance app’s will work with your
smartphone.
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following
two conditions:
1. This device may not cause harmful
interference, and
2.
This device must accept any interference
received, including interference that may
cause undesired operation. This equipment
has been tested and found to comply
with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules.
These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.
This equipment generates uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there
is no guarantee that interference will not
occur in a particular installation. If this
equipment does cause harmful interference
to radio or television reception, which can
be determined by turning the equipment
off and on, the user is encouraged to try to
correct the interference by one or more of
the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/
television technician for help.
Labelling: Changes or modifications to
this unit not expressly approved by the
manufacturer could void the user’s authority to
operate the equipment.
13
Loading the Dishwasher
Dishwasher
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and
silverware baskets may vary from your model.
Upper
Rack
Bottle Jets
Clip
Nozzle
The upper rack is primarily for glasses, cups, and
saucers. For best wash performance, tilt cup and
glass openings toward the center of the rack.
Other items such as pots, pans, and plates may
be placed in the upper rack. This is also a secure
place for dishwasher-safe plastic items. The upper
rack can be used for odd sized utensils. Sauce
pans, mixing bowls, and other similarly shaped
items should be placed face down for best wash
performance. The dishwasher has a hidden
heater, so dishwasher safe plastic items can be
placed in the lower rack.
IMPORTANT: Ensure items in the upper rack do
not interfere with the 3rd Rack (on some models)
when loading and unloading.
The Bottle Jets system is the ideal location to
position baby bottles, tall sports bottles, or other
tall items with narrow openings. The Bottle Jets
clips hold bottles with small openings in place so
water jets are directed inside the bottles to clean
hard to reach areas. Clips can be installed or
removed by simply slipping the clip opening over
the top of the nozzle.
IMPORTANT: Ensure that items do not
protrude through the bottom of the rack or
silverware basket where they will block the
rotation of the middle spray arm. This could
result in noise during operation and/or poor
wash performance.
Sports bottle held in
place over a Bottle
Jets clip
Baby bottle held in
place under a Bottle
Jets clip
Upper Rack
Push
The upper rack allows 2” of adjustment up or
down to accommodate large items. The upper
rack may be lowered by pushing the long flaps on
each side of the rack. This will allow you to lower
the rack (see fig. Upper Rack). To raise the rack,
lift up on the rack until the rack locks in place.
To add flexibility in loading, the utility shelf (on
some models) may be placed in the up or down
position. The shelf may also be used to secure
stemware such as wine glasses. Because these
stemware items come in various sizes, slowly
push the rack in to ensure the items do not
bump into the edges of the dishwasher, which
may cause damage to the items.
The fold down tines (on some models) provide
flexibility for extra-large and hard-to-fit items.
The tine rows can be adjusted to a vertical or
lay-down position.
CAUTION
A loaded upper rack
may be heavier than
anticipated. To prevent minor injury
or damage to the contents, do not
raise or lower the upper rack after
the rack is loaded.
Place the slots in
the utility shelf clips
over the vertical rack
wires and push down
to attach utility shelf
onto second wire of
rack
14
Loading the Dishwasher
8 Place Settings - Upper Rack
10 Place Settings - Upper Rack
Dishwasher
12 Place Settings - Upper Rack
15
Loading the Dishwasher
Dishwasher
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and
silverware baskets may vary from your model.
Lower
Rack
The lower rack is best used for plates, saucers and
cookware items. Large items, such as broiler pans
and baking racks should be placed along the sides
of the rack. If necessary, oversized glasses and
mugs can be placed in the lower rack to maximize
loading flexibility. Plates, saucers and similar items
should be placed between the tines in the direction
that allows the item to remain secure in the rack.
NOTE:
where they may block the wash jets from rinsing out
the detergent dispenser.
The lower rack fold down tines can be adjusted
to different upright angles or placed flat to provide
flexibility for hard-to-fit or extra-large items.
Do not load large items in the lower rack
3 Angled
Positions
Available
or Folded
Down
8 Place Settings - Lower Rack
10 Place Settings - Lower Rack
WARNING
removed from the dishwasher. Keep out of
reach of children.
The clips can be a choke
hazard for small children if
12 Place Settings - Lower Rack
16
Loading the Dishwasher
Dishwasher
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and
silverware baskets may vary from your model.
3rd Rack
(Model
ZDT925)
The 3rd rack is the recommended location for
silverware and large utensils.
CAUTION
the silverware or utensil tray. The tray may
contain sharp or heavy items. If items are
dropped from the tray or the tray is dropped,
injury could occur.
Take care when loading,
unloading, or transporting
IMPORTANT NOTES:
Ŷ
Do not allow cutlery of different materials to
touch each other in the 3rd rack. Doing so may
cause discoloration of the cutlery.
Ŷ
The trays are only meant to be used with
a Monogram 3rd rack dishwasher to hold
silverware, cooking utensils, and other small
items. Using the trays for any other purpose
could result in damage to the trays or damage
to anything interacting with the trays.
Ŷ
Ensure that the 3rd rack is fully closed before
shutting the dishwasher door. Shutting the door
with the rack partially extended could cause
damage to the dishwasher.
8 Place Settings
10 Place Settings12 Place Settings
The 3rd rack is also removable to allow extra large items to be placed in the upper rack:
To remove the 3rd rack:
With the rack fully extended, lift the front of the rack
1
so that the rack roller wheels clear the retaining
hook
.
Continue to pull the rack until the remaining rack
2
roller wheels clear the retaining hook.
Replace the rack by aligning the rack roller wheels
3
on the retaining hook and rack rails – Ensure all
roller wheels are located on top of the rack rails
.
17
Loading the Dishwasher
Dishwasher
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and
silverware baskets may vary from your model.
3rd Rack
(Model
ZDT985)
The 3rd rack is the recommended location for
silverware and has 2 trays:
Utensil Tray
The utensil tray holds serving spoons, chop
sticks, spatulas, cutlery, whisks, etc. Be sure not to
overlap the utensil heads.
The silverware tray holds silverware individually
in slots and is positioned by alternating the heads
of the silverware.
These trays may be removed to allow for easier
loading and unloading, changing the side that the
trays are on, or to create extra space for the upper
rack.
To remove a tray, fully extend the 3rd rack, grasp
both the front and back handles on one tray and
gently lift the tray out of the rack. To replace the
tray, grasp both handles and gently place it on the
rack so that the deepest part is towards the center
of the rack.
Silverware Tray
CAUTION
the silverware or utensil trays. The trays
may contain sharp or heavy items. If items
are dropped from the trays or the trays are
dropped, injury could occur.
IMPORTANT NOTES:
Ŷ
Do not allow cutlery of different materials to
touch each other in the 3rd rack. Doing so may
cause discoloration of the cutlery.
Ŷ
The trays are only meant to be used with
a Monogram 3rd rack dishwasher to hold
silverware, cooking utensils, and other small
items. Using the trays for any other purpose
could result in damage to the trays or damage
to anything interacting with the trays.
Ŷ
Ensure that the 3rd rack is fully closed before
shutting the dishwasher door. Shutting the door
with the rack partially extended could cause
damage to the dishwasher.
Take care when loading,
unloading, or transporting
18
8 Place Settings
10 Place Settings12 Place Settings
*See Silverware Basket section
on how to load silverware
Loading the Dishwasher
Dishwasher
The 3rd rack is also removable to allow extra large items to be placed in the upper rack.
To remove the 3rd rack:
Push the rack all the way to one side so
Remove the silverware and utensil trays.
1
(See the IMPORTANT NOTES in this
section.)
2
that a gap between it and the side rail
forms on the other side. Align the side rail
posts with the center of the clips on the
rack and lift straight up.
To replace the 3rd rack:
Rail posts
on inside
of rails
Rack
clips
Rack
Rail
Continuing to hold the rack in the lifted
3
Push rack
to one side
Rail post
will slide
in or out
opening
of this
Align rail posts
with rack clips Pull rack up
Rack
clip
position, repeat on the other side.
Once the rack is removed, push the side
4
rails all the way back into the dishwasher.
Rail
post
Rail
Rack
clips
Extend both side rails fully out of the
1
dishwasher.
Orient the rack so that its side clips are aligned
2
and centered with the posts on the side rail
and lower the clips onto the posts
Move the rack to one side of the dishwasher
3
until the clips fall onto the posts
Rack
clips
Rail
posts
Rack
clip
.
.
Rail
post
Rail
Continuing to hold the rack in the lifted
4
position, repeat on the other side.
Once the rack is replaced, pull it all the
5
way out to lock it in place in its side rails.
Pull rack all the way
out to lock it in place
Replace the silverware and utensil trays.
6
19
Loading the Dishwasher
Dishwasher
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and
silverware baskets may vary from your model.
Silverware
Basket
Deep
Clean
Silverware
Jets
Place flatware in the removable silverware
baskets. Sharp objects, such as forks and knives,
may be placed with the handles facing up, in
order to protect your hands. For the best wash
performance, place other items such as spoons
with the handles facing down. Avoid allowing items
to nest together, which may keep them from being
properly washed. When loading, distribute items
evenly in the basket.
The silverware baskets may also be used for small
items, such as measuring spoons, baby bottle
nipples, plastic lids, or corn cob holders. The
silverware basket covers can be closed to contain
small items.
The silverware basket may be positioned by
placing the hooks on the back of the basket over
the top wire on the sides of the lower rack.
Deep Clean Silverware Jets target stubborn,
stuck-on food and help separate nested spoons
and forks to keep your silverware spotless no
matter how you load the silverware. For optimal
silverware cleaning, the use of silverware basket
lids is always recommended. For models with the
third rack, the Deep Clean Silverware Jets can
also be used to clean mixing bowls and other
cookware.
Do not remove Deep Clean Silverware Jet
spray assembly from the dishwasher rack.
IMPORTANT: Do not load large or tall utensils
where they may block the detergent dispenser,
mid spray arm, or become trapped between the
door and the gasket when the door is closed.
Silverware
basket lids
Ensure tabs on
back of silverware
basket are hooked
on top wire of
lower rack
Deep Clean
Silverware Jets
Silverware/flatware is loaded using the silverware basket lids. This ensures great wash performance of the
silverware. Loading in this manner prevents nesting and makes sure all items are washed uniformly.
8 Place Settings10 Place Settings12 Place Settings
20
Care and Cleaning
Dishwasher
Exterior
Door
Panel
Before cleaning the front panel, make sure you
know what type of panel you have. Refer to the
last two letters of your model number. You can
locate your model number on the left-hand tub
wall just inside the door. If your model number
ends with SS, then you have a Stainless Steel
door panel. If your model number ends with II,
then you have an Integrated door panel.
Follow the instructions below for cleaning the
door panel for your specific model.
Stainless Steel Door Panel (model numbers
ending in SS)
For cleaning rust and tarnish, cleaners with
oxalic acid such as Bar Keepers Friend Soft
Cleanser™ will remove rust, tarnish and small
blemishes. Use only a liquid cleanser free of grit
and rub in the direction of the brush lines with a
damp soft sponge. Do not use appliance wax or
polish on the stainless steel.
For other blemishes and marks, use Stainless
Steel Magic or a similar product using a clean soft
cloth. Do not use appliance wax, polish, bleach or
products containing chlorine on Stainless Steel.
You can order Stainless Steel Magic # WX10X29
through Monogram Preferred by calling
800-444-1845. In Canada, call 800-661-1616.
Integrated Door Panel (model numbers ending
in II)
This is a custom installed door panel, and you
will need to refer to the cabinet manufacturers
recommendations for proper cleaning.
Control
Panel
Interior
Stainless
Steel Inner
Door and
Tub
To clean the control panel, use a lightly dampened
cloth. Then dry thoroughly.
To clean and de-odorize your dishwasher, use
citric acid or Finish® Dishwasher Cleaner,
a detergent additive. Finish® Dishwasher
Cleaner will break up mineral deposits, and
remove hard water film and stains. You can
order citric acid # WD35X151 through
Monogram by calling 800-444-1845 or visiting
Monogram.com. In Canada, call 800-661-1616.
You can purchase Finish® Dishwasher Cleaner
at your local grocery store.
The stainless steel used to make the dishwasher
tub and inner door provides the highest reliability
available in a Monogram dishwasher.
If the dishwasher tub or inner door should be
scratched or dented during normal use, they will
not rust or corrode. These surface blemishes will
not affect their function or durability.
21
Care and Cleaning
Dishwasher
Cleaning
the Filters
Inspect and clean the filters periodically. This
should be done every other month or more
depending on usage. If there is a decrease in
wash performance or dishes feel gritty, this is
also an indication the filters need to be cleaned.
Spray
Arm
Ultra-Fine
Filter
Fine
Filter
Ultra-Fine Filter
To clean the Ultra-Fine Filter, remove the bottom
rack. Twist the Ultra-Fine Filter counterclockwise
and lift to remove. Rinse filter with warm soapy
water and use a sponge to carefully remove any
stubborn particles. Scrubbing with scouring pads
or brushes can damage the filter. Once cleaned,
replace the Ultra-Fine Filter, and twist it clockwise
to lock in place.
Fine Filter
To clean the Fine Filter (mesh plate), remove the
bottom rack. Remove the Ultra-Fine Filter.
Twist each of the two retaining posts located toward
the back bottom of the tub counterclockwise, and
remove the Fine Filter. Rinse filter with warm
soapy water. Scouring pads or brushes can scratch
the filter surface but a soft brush or sponge may
be needed to remove stubborn soils or calcium
deposits caused by hard water. Once cleaned,
replace the Fine Filter and the Ultra-Fine Filter.
Twist the two retaining posts clockwise to lock
in place.
WARNING
children if removed from the dishwasher.
Keep out of reach of children.
The retaining posts can be
a choke hazard for small
Protect
Against
Freezing
Does Your
Dishwasher
Have an Air
Gap?
If your dishwasher is left in an unheated place
during the winter, ask a service technician to:
Turn off electrical power to the dishwasher.
1
Remove fuses or trip circuit breaker.
Turn off the water supply and disconnect the
2
water inlet line from the water valve.
An air gap protects your dishwasher against water
backing up into it if a drain clogs. The air gap is not
a part of the dishwasher. It is not covered by your
warranty. Not all plumbing codes require air gaps,
so you may not have one.
Air gap
Check the air gap
any time your
dishwasher isn’t
draining well.
Drain water from the water inlet line and
3
water valve. (Use a pan to catch the water.)
Reconnect the water inlet line to the water
4
valve.
The air gap is easy to clean.
Turn off the dishwasher and lift off the air gap
1
cover.
Remove the plastic cap under the cover and
2
clean with a toothpick.
Replace the cap and cover when the air gap is
3
clean.
22
Before You Call for Service
Dishwasher
Questions?
Use this
problem
solver
PROBLEM
Start status
indicator light
flashing
Dishwasher
BEEPS once
every minute
Display
shows
“LEAK
DETECTED”
Beeping at
the end of
the cycle
(on some
models)
Dishes and
flatware not
clean
Spots and
filming on
glasses and
flatware
POSSIBLE CAUSEWHAT TO DO
The door was opened or
the cycle
This is a reminder that
your dishwasher door
has been left open during
operation. It will continue
beeping until you press
START and
Possible leak is detected
This is normal. The
dishwasher will beep
twice
at the end of the cycle.
Ultra Fine or Fine filter is
clogged
Low inlet water
temperature
Water pressure is
temporarily low
Air gap or disposer is clogged• Clean the air gap or flush the disposer.
Improper rack loading
Poor performing
detergent
Leak detected
Extremely hard water
Low inlet water temperature
Overloading or improper
loading of the dishwasher
Old or damp powder
detergent
Rinse agent dispenser empty
Too little or low
performing detergent
was interrupted.
close the door.
• Press the START pad once and close the door within 4
seconds to start the dishwasher.
•
Press the START pad a second time when the dishwasher is
running only if you wish to cancel the cycle.
• Press START and close the door.
• Some models are equipped with leak detection and the cycle
will be cancelled if a leak is detected. The display will show
“LEAK DETECTED”. Call for service.
• To turn off the double beep indicator (or re-activate it if it was
previously turned off), press the DRY OPTIONS pad 5 times
within 3 seconds. A triple beep will sound to indicate the
end-of-cycle beep option has been turned on or off.
• See the Care and cleaning section.
•
Make sure inlet water temperature is correct (see the
Using the dishwasher section). Turn on the hot water
faucet nearest the dishwasher, let run until the water
temperature stops rising. Then start the dishwasher
and turn off the faucet. This ensures the entering
water is hot. Select Boost Temp.
• Turn on a faucet. Is water coming out more slowly than usual?
If so, wait until pressure is normal before using your dishwasher.
Normal water pressure to the dishwasher should be 20-120 psi.
• Make sure large dishware does not block the detergent
dispenser or the wash arms. See the Loading the dishwasher
section.
• Use a highly rated detergent such as
Quantum
• Some models are equipped with leak detection and the cycle
will be cancelled if a leak is detected. The display will show
“LEAK DETECTED”. Call for service.
• Use rinse agents such as
prevent spots and prevent new film buildup.
•
If water is extremely hard, a softener may be required.
• Make sure water temperature is at least 120°F (49°C).
• Load dishwasher as shown in the Loading Place Settings
• Make sure detergent is fresh. Use a highly rated detergent
such as
Detergent
•
Refill with rinse agent such as
• Make sure you use the proper amount of highly rated detergent.
®
Automatic Dishwashing Detergent.
Finish® Jet-Dry® Rinse Aid
section.
Finish® Quantum® Automatic Dishwashing
.
Finish® Jet-Dry® Rinse Aid
Finish®
to
.
23
Before You Call for Service
Dishwasher
Questions?
Use this
problem
solver
24
PROBLEM
Cloudiness
on glassware
Suds in the
tub
Detergent
left in
dispenser
cups
Black or gray
marks on
dishes
Dishes don’t
dry
Control panel
responded to
inputs but
dishwasher
never filled
with water
Stained tub
interior
Dishwasher
won’t run
POSSIBLE CAUSEWHAT TO DO
Combination of soft water and
too much detergent
Low performing phosphate free
detergent
Water temperature entering the
dishwasher exceeds 150°F (66°C)
Wrong detergent•
Rinse agent was spilled• Always wipe up rinse agent spills immediately.
Dishes or utensils are blocking
the detergent cup
Aluminum utensils have rubbed
against dishes
Low inlet water temperature•
Rinse agent dispenser is empty•
Max Dry option was not selected• Select the Max Dry option to improve dry performance.
Additional drying time is needed•
Door may not be completely
closed
Water valve may be turned off•
Flood float may be stuck• Remove Ultra-Fine filter and lightly tap the piece under the ultra fine
White film on inside surface—
hard water minerals
Fuse is blown or circuit breaker
is tripped
Power is turned off
Control panel is locked• Unlock control panel. See the Getting started section.
Possible leak is detected
Proper Start sequence was not
followed
• This is called etching and is permanent. To prevent this from
happening, use less detergent if you have soft water. Wash glassware
in the shortest cycle that will get it clean.
See A white film on glassware, dishware and the interior in this
•
Troubleshooting section.
This could be etching. Lower the water heater temperature.
•
Use only automatic dishwasher detergents to avoid sudsing.
®
Finish
approved for use in all Monogram dishwashers.
To remove suds from the tub, open the dishwasher and let
•
suds dissipate. Open the door, press and hold START for 3
seconds, and close the door.
• Reposition the dishes, so the water from the lower spray arm can
flush the detergent cup. See Loading the dishwasher section.
• Reposition the tall utensils or heavy silverware that may
be keeping the dispenser cup door from opening. See the
Loading the dishwasher section.
• Don’t place large bowls or pots directly under detergent dispenser.
Remove marks with a mild, abrasive cleaner.
•
Make sure inlet water temperature is at least 120°F. Select Power Dry or Max Dry.
•
Use Boost Temp option.
•
Select a higher cycle, such as Sanitize Temp or Intense.
•
Check the rinse agent dispenser and fill as required.
Allow the fan to run an additional 90 minutes after the Clean light
appears. Note: If you open the door, this fan extension will be cancelled.
• Make sure the door is firmly closed.
Make sure water valve (usually located under the sink) is turned on.
filter that looks like a salt shaker. Replace the filter.
• Monogram recommends Finish® Jet-Dry® Rinse Aid to
help prevent hard water mineral deposits from forming.
Run dishwasher with citric acid to remove mineral deposits.
•
You can order citric acid #WD35X151 through Monogram
by calling 800-444-1845 or visiting Monogram.com. In
Canada, call 800-661-1616. Alternatively, purchase
Dishwasher Cleaner
• Replace fuse or reset circuit breaker. Remove any other
appliances from the circuit.
• In some installations, the power to the dishwasher is
provided through a wall switch, often located next to the
disposer switch. Make sure it is on.
• Models are equipped with leak detection and the cycle will
be cancelled if a leak is detected. The display will show
“LEAK DETECTED”. Call for service.
• See the Using the dishwasher section.
Automatic Dishwashing Detergents have been
Finish®
and follow the directions on the label.
Before You Call for Service
Dishwasher
Questions?
Use this
problem
solver
PROBLEM
Control
panel lights
go off when
you’re
setting
controls
Water
standing in
the bottom
of the tub
Water
won’t
pump out
of the tub
Steam
Cycle
Sanitized
light
does not
illuminate at
end of cycle
Noise
A white
film on
glassware,
dishware
and the
interior
Feel air
on your
legs when
standing in
front of the
dishwasher
during cycle
POSSIBLE CAUSEWHAT TO DO
Time too long between
touching of selected pads
Air gap is clogged•
High drain loop or air gap not
installed
Drain is clogged
This is normal• Warm, moist air comes through the vent during drying and when water
The door was opened and the
cycle was interrupted during
final rinse
The incoming water temperature
was too low
Normal operating sounds:
Detergent cup opening
Water entering dishwasher
The motor stops and starts at
various times during the cycle
Spray arms start and stop at
various times
Drain pump sounds during
pump out
Drain pump starts and stops
several times during each drain
Max Dry Fan
Rattling dishes when the spray
arm rotates
Rattling silverware against
door during wash
This problem is likely caused
by a low quality phosphate-free
Dishwasher detergent
This is normal.• Do not interrupt the cycle. No action is required.
•
Each pad must be touched within 30 seconds of the others.
To relight, touch any pad again or open the door and unlock
(top control).
Clean the air gap. See the Care and cleaning section.
•
Refer to the Installation Instructions for proper drain line
installation.
• If you have an air gap, clean it. See the Care and cleaning section.
•
If the dishwasher drains into a disposer, run disposer clear.
•
Check to see if your kitchen sink is draining well. If not, you
may need a plumber.
is being pumped out. This is necessary for drying.
• Do not interrupt the cycle by opening the door during the wash cycle.
Raise the water heater temperature to between 120°F and 150°F.
•
• These are all normal. No action is required.
•
Make sure dishes are properly loaded. See the Loading the
dishwasher section.
Tall utensils may be placed in the upper rack to avoid bumping
•
against inner door during wash cycle.
•
To remove the white film, run your dishes through a dishwasher cycle
with citric acid. Use a WD35X151 citric acid kit found online. Otherwise,
Finish® Dishwasher Cleaner found at your local grocery store.
use
Pour the citric acid in the detergent cup and close the cover. Place the
filmed but otherwise clean glassware and dishware in the dishwasher.
Leave silverware and other metal items out of the dishwasher. Turn
the dishwasher on and let it run through a complete cycle without
detergent. The glassware, dishware, and dishwasher should come
out film free. Alternatively, a vinegar rinse may be used. Pour 1 cup
of vinegar into dishwasher just after the detergent cup opens and let
the dishwasher complete its cycle. This may be repeated several times
a year as needed. The use of a rinse agent such as Finish® Jet-Dry®
Rinse Aid may help minimize a repeat build up of film. Also, the use
a highly rated detergent such as
Dishwashing Detergent will help prevent film build-up.
Finish® Quantum® Automatic
of
25
Warranty for Customers in the USA
Dishwasher
YOUR MONOGRAM DISHWASHER
WARRANTY
Staple sales slip or cancelled check here. Proof of original
purchase date is needed to obtain service under warranty.
WHAT IS
COVERED
From the Date
of the Original
Purchase
Two Year
Any part of the dishwasher which fails due to a defect in materials or workmanship. During this
limited two-year warranty, Monogram will also provide, free of charge, all labor and in-home
service to replace the defective part.
Three to Five Years
The dishwasher rack and/or the electronic control module, if these should fail due to a defect in
materials or workmanship. During this three to five year limited warranty, you will be responsible
for any labor or in-home service costs.
Lifetime
The stainless steel tub or door liner, if it fails to contain water due to a defect in materials
or workmanship. During this limited lifetime warranty, Monogram will also provide, free of
charge, all labor and in-home service to replace the defective part.
This warranty is extended to the original purchaser and any succeeding owner for the products
purchased for ordinary home use in the 48 mainland states, Hawaii or Washington, D.C. If the
product is located in an area where service by a Monogram Authorized Servicer is not available,
you may be responsible for a trip charge or you may be required to bring the product to an
Authorized Monogram Service location for service. In Alaska the warranty is the same except
that it is LIMITED because you must pay to ship the product to the service shop or for the
service technician’s travel cost to your home.
All warranty service will be provided by our Factory Service Centers or by our authorized
Customer Care® servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, call Monogram Preferred
at 800-444-1845. Please have serial number and model number available when calling for service.
WHAT
IS NOT
COVERED
26
• Service trips to your home to teach you
how to use the product.
• Improper installation, delivery or
maintenance.
• Replacement of house fuses or resetting
of circuit breakers.
• Failure of the product if it is abused,
misused, or used for other than the
intended purpose or used commercially.
• Damage to the product caused by
accident, fire, floods or acts of God.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as
provided in this Limited Warranty. Any implied warranties, including the implied warranties of
merchantability or fitness for a particular purpose, are limited to one year or the shortest period
allowed by law.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state. To know what your legal rights are in your state, consult your
local or state consumer affairs office or your state’s Attorney General.
Warrantor: GE Appliances, a Haier company
• Incidental or consequential damage caused
by possible defects with this appliance.
• Cleaning or servicing of the air gap
device in the drain line.
• Damage caused after delivery, including
damage from items dropped on the door.
• Product not accessible to provide
required service.
• Damage to finish, such as surface rust,
tarnish, or small blemishes not reported
within 48 hours of delivery.
Warranty for Customers in Canada
Dishwasher
YOUR MONOGRAM DISHWASHER
WARRANTY
Staple sales slip or cancelled check here. Proof of original
purchase date is needed to obtain service under warranty.
WHAT IS
COVERED
From the Date
of the Original
Purchase
WHAT
IS NOT
COVERED
Two Year
Any part of the dishwasher which fails due to a defect in materials or workmanship. During this
limited two-year warranty, Monogram will also provide, free of charge, all labor and in-home
service to replace the defective part.
Three to Five Years
The dishwasher rack, if it should rust, or the electronic control module, if it should fail due to
a defect in materials or workmanship. During this three to five year limited warranty, you will
be responsible for any labor or in-home service costs.
Lifetime
The stainless steel tub or door liner, if it fails to contain water due to a defect in materials
or workmanship. During this limited lifetime warranty, Monogram will also provide, free of
charge, all labor and in-home service to replace the defective part.
This warranty is extended to the original purchaser and any succeeding owner for products
purchased in Canada for ordinary home use in Canada. In-home warranty service will be
provided in areas where it is available and deemed reasonable by Monogram to provide.
Proof of original purchase date is needed to obtain service under the warranty.
All warranty service will be provided by our Factory Service Centers or by our authorized
Customer Care® servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, call Monogram Preferred
at 888-880-3030. Please have serial number and model number available when calling for service.
• Service trips to your home to teach you how
to use the product.
• Improper installation, delivery or
maintenance.
• Replacement of house fuses or resetting of
circuit breakers.
• Failure of the product if it is abused,
misused, or used for other than the intended
purpose or used commercially.
• Damage to the product caused by accident,
fire, floods or acts of God.
• Incidental or consequential damage caused
by possible defects with this appliance.
• Cleaning or servicing of the air gap device
in the drain line.
• Damage caused after delivery, including
damage from items dropped on the door.
• Product not accessible to provide required
service.
• Damage to finish, such as surface rust,
tarnish, or small blemishes not reported
within 48 hours of delivery.
EXCLUSION OF IMPLIED WARRANTIES—Your sole and exclusive remedy is product repair as
provided in this Limited Warranty. Any implied warranties, including the implied warranties of
merchantability or fitness for a particular purpose, are limited to one year or the shortest period
allowed by law.
Some provinces do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights,
and you may also have other rights which vary from province to province. To know what your legal
rights are in your province, consult your local or provincial consumer affairs office.
Warrantor: MC COMMERCIAL INC., Burlington, ON, L7R 5B6.
27
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