Your new Monogram dishwasher makes an eloquent statement of style, convenience and kitchen
planning flexibility. Whether you chose it for its purity of design, practical features or assiduous
blend of form and function will delight you for years to come.
The information on the following pages will help you operate and maintain your dishwasher properly.
If you have any other questions, visit our Website at: monogram.com
La section française commence à la page 33
La sección en español empieza en la página 65
Appliance Registration ....................... 3
Care and Cleaning ...................... 21, 22
Consumer Services ............... 3, Back Cover
Model and Serial Number Location ............3
Operating Instructions .................... 6–12
Control Panel and Operation ............ 6–9
Appliance Communication ............13
Lighting Features .........................10
Water Temperature ......................10
Rinse Agent ..............................10
Dish Preparation Prior to Loading .........10
Detergents ...............................12
Detergent Dispenser ......................12
Dishwasher Racks .................... 14–20
Problem Solver .......................... 23–25
Safety Instructions .........................4-5
U.S.A. Warranty .............................26
Canada Warranty ...........................27
2
Consumer Information
Dishwasher
Before
using
your
dishwasher
Write
down the
model &
serial
numbers
If you received
a damaged
dishwasher
Read this manual carefully. It is intended to help
you operate and maintain your new dishwasher
properly.
Keep it handy for answers to your questions.
You can locate your model and serial numbers
on the tub wall just inside the door.
Immediately contact the dealer (or builder) that
sold you the dishwasher.
,I\RXGRQ·WXQGHUVWDQGVRPHWKLQJRUQHHGPRUH
help, there is a list of toll-free consumer service
numbers included on the Consumer Services
page in the back section of this manual.
OR
Visit our Website at: monogram.com
Before sending in the card, please write these
numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or
service calls concerning your dishwasher.
Save time
& money
If you
need service
Before you request service, check the Problem
Solver in the back of this manual.
To obtain service, see the Consumer Services
page in the back of this manual.
:H·UHSURXGRIRXUVHUYLFHDQGZDQW\RXWREH
pleased. If for some reason you are not happy
with the service you receive, here are steps to
follow for further help.
For customers in the USA:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225
It lists causes of minor operating problems that
you can correct yourself.
For customers in Canada:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all the
GHWDLOV³LQFOXGLQJ\RXUSKRQHQXPEHU³WR
Manager, Consumer Relations
Mabe Canada Inc.
1 Factory Lane, Suite 310
Moncton, N.B. E1C 9M3
3
IMPORTANT SAFETY INFORMATION
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SAVE THESE INSTRUCTIONS
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill you or hurt you and others. All safety
messages will follow the safety alert symbol and the word “DANGER”, “WARNING”, or “CAUTION”. These words are defined as:
DANGERWARNINGCAUTION
WARNING
WARNING
This dishwasher must be properly installed and located in accordance with the Installation Instructions before it is used. If
you did not receive an Installation Instructions sheet with your dishwasher, you can receive one by visiting our Website at
GEAppliances.com. In Canada, visit www.GEAppliances.ca.
Connect the dishwasher/appliance to a grounded metal,
permanent wiring system; or run an equipment-grounding
conductor with the circuit conductors and connect to the
equipment-grounding terminal or lead of the appliance.
Improper connection of the equipment-grounding conductor
can result in a risk of electric shock. Check with a qualified
electrician or service representative if you are in doubt
whether the appliance is properly grounded.
Dispose of discarded appliances and shipping or packing
material properly.
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
For your safety, the information in this manual must be followed to minimize the risk of fire,
explosion, electric shock, and to prevent property damage, personal injury, or death.
PROPER INSTALLATION AND MAINTENANCE
Do not attempt to repair or replace any part of your
dishwasher unless it is specifically recommended in this
manual. All other servicing should be referred to a qualified
technician.
Use only cord kit WX09X70910 or hard-wire to building
electrical. Failure to follow this instruction, could result in risk of
fire and personal injury.
To minimize the possibility of electric shock, disconnect this
appliance from the power supply before attempting any
maintenance.
NOTE: Turning the dishwasher off does not disconnect the
appliance from the power supply. We recommend having
a qualified technician service your appliance.
WARNING
Use this appliance only for its intended purpose as
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Use only detergents or wetting agents
recommended for use in a dishwasher
and keep them out of reach of children.
Using a detergent that is not specifically
designed for dishwashers will cause the
dishwasher to fill with suds.
Locate sharp items so that they are not likely to damage the
door seal.
Load sharp knives with the handles up to reduce the risk of
cut-type injuries.
Do not wash plastic items unless marked dishwasher safe
or the equivalent. For plastic items not so marked, check the
PDQXIDFWXUHU·VUHFRPPHQGDWLRQV
When using your dishwasher, follow basic precautions, including the following:
4
Do not touch the heating element during or immediately
after use.
Do not operate your dishwasher unless all enclosure
panels are properly in place.
Do not tamper with controls.
Do not abuse, sit on or stand on the door or dish rack of the
dishwasher.
To reduce the risk of injury, do not allow children to play with,
on or inside this appliance at any time.
Do not store or use combustible materials including gasoline
or other flammable liquids or vapors in the vicinity of this or any
other appliance.
Small parts, such as rack clips and filter retaining posts, can
be a choke hazard to small children if removed from the
dishwasher. Keep out of reach of small children.
IMPORTANT SAFETY INFORMATION
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SAVE THESE INSTRUCTIONS
WARNING
Under certain conditions, hydrogen gas may be produced in a water heater that has not been used for two or more weeks.
HYDROGEN GAS IS EXPLOSIVE.
If the hot water has not been used for two or more weeks, prevent the possibility of damage or injury by turning on all hot
water faucets and allowing them to run for several minutes. Do this before using any electrical appliance connected to
the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable,
do not smoke, use an open flame, or use the appliance during this process.
WARNING
PROPER DISPOSAL OF THE DISHWASHER
Junked or abandoned dishwashers are dangerous…even if they will sit for “just a few days.” If you
are getting rid of your dishwasher, please follow the instructions below to help prevent accidents.
Do not allow children to play with, on, or inside this or any discarded appliance.
Take off the door of the washing compartment or remove the latch by removing the two screws
from the latch receiver inside the tub (as shown).
CAUTION
During or after wash cycle, contents may be hot to the
touch. Use care before handling.
Close supervision is necessary if this appliance is used by
or near children. Do not allow children to play around the
dishwasher when closing the door, closing the upper rack,
or while vertically adjusting the upper rack due to the
possibility of small fingers being pinched.
WATER HEATER SAFETY
RISK OF CHILD ENTRAPMENT
Two screws
To prevent minor injury and property damage
Non-Dishware Items: Do not wash items such as
electronic air cleaner filters, furnace filters and paint
brushes in your dishwasher. Damage to the dishwasher
and discoloration or staining of the dishwasher may
result.
Load light-weight, plastic items so they do not become
they might come into contact with the heating element
and be damaged.
CAUTION
This appliance must be supplied with 120V, 60 Hz, and
connected to an individual, properly grounded branch
circuit, protected by a 15 or 20 amp circuit breaker or
time-delay fuse.
If the electric supply provided does not meet the above
specifications, it is recommended that a licensed
electrician install an approved outlet.
ELECTRICAL REQUIREMENTS
NOTICE
If your dishwasher is connected to a wall switch,
ensure that the switch is on prior to use.
If you choose to turn the wall switch off between
wash cycles, allow 5-10 seconds after turning
the switch on before touching START to allow the
control to initialize.
READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.
SAVE THESE INSTRUCTIONS
Your dishwasher circuit should not be used for any other
appliance while the dishwasher is in operation as the
dishwasher requires the full capacity of the circuit.
Use only powder, Cascade® All-in-1 ActionPacs™, liquid
detergents or rinse agents recommended for use in a
dishwasher and keep them out of the reach of children.
Cascade® All-in-1 ActionPacs™ Automatic Dishwashing
Detergent, and Cascade® Rinse Aid™ rinse agents have
been approved for use in all GE dishwashers.
5
Control Panel/Operation
Dishwasher
Throughout this manual, features and appearance may vary.
Control
Settings
Load Dishwasher
1
For best dishwashing results, follow the loading guidelines found in the Loading the dishwasher
section. No pre-rinsing of normal food soil is required. Scrape off hard soils, including bones,
toothpicks, skins, and seeds. Remove leafy vegetables, meat trimmings, and excessive amounts of
grease or oil.
Add Detergent
2
Add needed amount of detergent to the detergent dispenser. Use a detergent such as Cascade®
Platinum Pacs. See Detergent Dispenser in the Using the dishwasher section.
Add Rinse Agent
3
Add Rinse Agent to the rinse agent dispenser. See Use a Rinse Agent in the Using the dishwasher
section.
J
DRY
OPTIONS
6
Control Panel/Operation
Dishwasher
Select Cycle
4
Press the SELECT CYCLE button for the desired wash cycle. Pressing the SELECT CYCLE button will
show various cycles in the display window. Press the button until the desired cycle is shown.
NOTE: Actual cycle times vary based on soil level, water temperature, and options selected.
The cycle may be selected with the door in the open position. The cycle will not start until the START
button is pushed and the door is closed within 4 seconds.
Heavy This cycle is meant for heavily soiled dishes, cookware, pots, or pans with dried-on
or baked-on soils. Everyday dishes are safe to be used in this cycle. *Time: 2 hours
31 minutes.
Normal
normally soiled dishes and is designed to conserve both water and energy. *Time
range: 1 hour 15 minutes - 1 hour 50 minutes.
NOTE: Normal was used to rate the energy efficiency of this dishwasher.
Light
minutes.
Rinse For rinsing partial loads that will be washed later. Do not use detergent. Detergent
is not dispensed during the rinse cycle. *Time: 16 minutes.
This cycle automatically senses the soil level and adjusts the wash cycle
This cycle is meant for daily, regular, or typical use to completely wash a full load of
This cycle is for light to medium soiled dishes. It is safe for china and crystal. *Time: 55
ExpressThis cycle will quickly wash lightly soiled dishes. *Time: 32 minutes. For faster drying,
(on some models)
select Power Dry or Max Dry option. The final rinse temperature will be increased.
Power Dry will add 15 minutes to the cycle time. When the Clean light comes on,
open the door, pull the racks out, and the dishes will “flash” dry in approximately
five minutes.
eWash This cycle will efficiently wash dishes using about 2 gallons of water and .8 KWhr.
(on some models)
is accomplished with an efficient 2 watt fan. *Time: 1 hour 3 minutes.
*Washing time only. Does not include drying time, Auto Hot Start, or options. NOTE: If the incoming
water temperature is too low, the Auto Hot Start feature may add up to 11 minutes of additional
time.
Selecting Power Dry with this cycle adds an energy efficient 1 1/2 hour dry period. Drying
7
Control Panel/Operation
Dishwasher
Control
Settings
Select Options
5
The light by the selected button will be lit to indicate which Option has been selected.
Normal Temp
conserving energy.
Boost Temp
the wash cycle. This option will also improve dry performance on the Normal cycle.
This option is for normally soiled dishes, optimizes wash performance while
This option increases the temperature to help clean heavily soiled dishes and will
increase the cycle time by 20 to 50 minutes. Option may be turned On or Off during
Sanitize Temp This option raises the water temperature in the final rinse to sanitize your dishware
but may increase cycle time by 60 minutes. The cycle length will vary depending on
the temperature of your inlet water.
NOTE: This option is monitored for sanitization requirements. If the cycle is interrupted during or after the main wash portion or if the incoming water
temperature is so low that adequate water heating cannot be achieved, the
sanitizing conditions may not be met. In these cases, the Sanitized light will not
illuminate at the end of the cycle. Utilizing this option will modify the cycle to meet
the requirements of Section 6, NSF 184 for soil removal and sanitization efficacy.
NOTE: NSF certified residential dishwashers are not intended for licensed food
establishments.
Power Dry Shuts off the drying option. Dishes air dry naturally and energy is saved. Open the
Off dishwasher door to speed drying.
Power Dry For normal and quiet dry performance while maintaining energy efficiency. This
On option may add up to 65 minutes to the cycle time. This option boosts the temperature
of the dishwasher during the final rinse portion of the cycle then utilizes a fan to circulate
air to dry the dishes. Fan operation will end if the door is opened during this 90
minute period. This option is not available with the Rinse cycle.
Max Dry For improved drying performance by running the fan at high speed.. This option
may add up to 65 minutes to the cycle time. This option is not available with the
Rinse cycle.
Pre Soak
option is available on Heavy, AutoSense, and Normal cycles and may add up to
30 minutes to the cycle time.
Use this option to improve wash performance with heavy or dried-on soils. This
Wash ZonesSelecting either the Upper or Lower Wash Zones will target dishwashing of just
one rack. This will shorten the cycle time and conserve energy. This option should
be used when dishes are placed in only one rack.
Bottle Jets
minutes to the cycle time. Use this to wash difficult to clean, dishwasher safe
baby bottles, sport bottles, tall coffee cups, etc. See use recommendations in the
Loading the dishwasher section.
Delay Hours
number of hours, then press START one time and close door to begin countdown. The cycle will start once allotted time has expired.
This option increases the time that the bottle jets are on and may add up to 23
Delays the start of a wash cycle up to 12 hours. Press Delay Hours, to select the
Control You can lock the controls to prevent selections from being made. You can also lock
Lock the controls after you have started a cycle to prevent cycle changes. For example,
children cannot accidentally start the dishwasher by pressing buttons with this
option selected.
To LOCK the dishwasher control, press and hold both the Pre-Soak and Bottle
Jets buttons for 3 seconds. The Control Lock light will turn on to indicate the
control is locked.
To UNLOCK the dishwasher control, press and hold the Pre-Soak and Bottle
Jets buttons for 3 seconds. The Control Lock light will turn off to indicate the
control is unlocked.
8
Control Panel/Operation
Dishwasher
Start Dishwasher
6
Start Open door to select the desired options. Press the START button and close the door
within 4 seconds to start the cycle or begin the Delay Hours countdown. The wash
cycle will begin shortly after closing the door. The display will turn off if the door
remains open for two minutes. To activate the display, close and open the door or
press any button.
Interrupt To interrupt or pause a dish cycle, slowly open the door. Opening the door will
or Pause cause the wash cycle to pause. The dishwasher will beep every minute to remind
you to close the door. To restart or resume the cycle, press START, and close the
door within 4 seconds.
Cancel To cancel a wash cycle, press and hold the START button for 3 seconds and close
door. The dishwasher will drain, emit a beep sound, and the wash cycle light will
turn OFF.
Cycle Indicator Lights and Sounds
7
Cycle Sanitized
dishwasher has met requirements for sanitization. See Sanitize Temp, for complete
description.
Cycle Complete
the dishes are clean. The light will turn off when the door is opened.
Low Rinse Aid
To turn indicator off, press the Pre-Soak button 7 times within 5 seconds. Repeat
this process to turn the Low Rinse Aid indicator back on.
Cycle Status
During the wash cycle, the indicator light will be amber. When the wash cycle is
complete, the light will change to white.
Sounds
and door ajar. To mute all sounds, press the DRY OPTIONS button 7 times within 5
seconds. Repeat this process to turn sounds back on.
Sabbath/
Door Wake
Up Mode In the OFF mode, the control display, control sounds, (on some models) and interior
lights (on some models) will not respond to the door opening/closing. This mode can be used when observing certain religious holidays such as the Sabbath. To
activate the control and interior lights (on some models), press any button.
Displayed at end of the cycle when Sanitize Temp has been selected and the
Displayed when a wash cycle is complete. The light stays on as a reminder that
Displayed when rinse agent is low or empty. See page 10 for Use a Rinse Agent.
The indicator light on the door front will change color to indicate the wash status.
The dishwasher will emit a sound to indicate cycle completion, button presses,
To turn this option ON/OFF, press and hold the START and WASH TEMP buttons for 5
seconds, close the door and wait 3 minutes for the dishwasher to go into sleep mode.
9
Using the Dishwasher
Dishwasher
Lighting
Features
Water
Temperature
Recommended
Dishwasher
Products
Use a Rinse
Agent
Interior Lights
The interior LED lights provide better visibility for
loading and unloading. Do not look directly into
the LED lights. They turn on when the door is
opened and turn off when the door is closed.
The lights will turn off after 15 minutes if the door
remains open. To turn the lights back on, close
and open the door.
The entering water must be at least 120°F (49°C)
and not more than 150°F (66°C), for effective
cleaning and to prevent dish damage.
GE recommends the following products for use in
its dishwashers:
• For your manual detergent dispenser, Cascade® Platinum Pacs are recommended. Powders,
liquids, and gels may also be used but may not
work as effectively.
Rinse agents, such as Cascade® Rinse Aid are
designed for great drying action and to protect
against spots and film build-up on your dishes,
glasses, flatware, cookware, and plastic.
Filling the Dispenser
The rinse agent dispenser holds3.5 oz. (104 ml)of
rinse agent. Under normal conditions, this will last
approximately one month - depending on setting.
Make sure the dishwasher door is fully open.
1
Open the Rinse Agent dispenser door.
2
Slowly add rinse agent until the cup is full. You may
3
need to pause several times to allow rinse aid to
settle.
Do not attempt to replace the lights. If light
replacement is necessary, please contact the
GE Answer Center for service by calling
1.800.626.2000.
Check the water temperature with a candy or
meat thermometer. Turn on the hot water faucet
nearest the dishwasher, place the thermometer
in a glass and let the water run continuously into
the glass until the temperature stops rising.
• For your rinse agent dispenser, Cascade®
Rinse Aid.
Rinse Aid Setting
The amount of rinse agent released into the final
wash can be adjusted. If water drops or hard water
spots remain on dishes after the dry cycle, increase
the setting.
Rinse
agent
adjuster
To adjust the setting
Open the
the adjuster clockwise to increase the amount of
rinse agent, counterclockwise to reduce the amount
of rinse agent.
Rinse Agent
dispenser door; then turn
Clean up any spilled rinse agent with a damp cloth to
4
prevent foam from forming inside the dishwasher.
Close the Rinse Agent dispenser door.
5
10
Indicator
window
Clockwise to reduce
water drops and
hard water spots
Counterclockwise
to reduce foaming
Using the Dishwasher
Dishwasher
Leak
Protection
If a leak is detected, the dishwasher will drain and
the cycle will stop. The display will show “LEAK
DETECTED”. Call for service.
11
Using the Dishwasher
Dishwasher
Detergents
12
The detergent dispenser is located in the center of the
dishwasher door. It has two compartments. The main wash
compartment is found inside the detergent dispenser.
To open, press the button on the side of the dispenser.
The pre-wash compartment is on the lid of the detergent
dispenser. Use the pre-wash compartment only when your
water is extremely hard or when you have a heavy soiled
load. The pre-wash compartment is not used when tablet
or packet detergents are used.
NOTE: Do not load large items in the lower rack where
they may block the wash jets from rinsing out the
detergent dispenser.
Detergent
Dispenser
You may use tablet, packet, powder, liquid or gel automatic
dishwasher detergent. Make sure you use only detergents
specifically labeled for use in automatic dishwashers.
Never use liquid hand dish detergent in an automatic
dishwasher. Sudsing and poor wash performance will
result with the use of improper detergents.
Detergents should be stored in a dry location and in their
original container to prevent loss of effectiveness. Place
detergent in the cup just prior to starting the dishwasher
and then close the cover. The cover will open during the
wash cycle.
Filling the Detergent Dispenser
GE Appliances recommends using detergent in tablet or
packet form. Independent testing has shown this form of
detergent is very effective in the dishwasher. Cascade
Platinum Pacs
are an example of this type of detergent.
Simply put a tablet or packet into the main wash
compartment and slide to close the detergent cup cover.
Please notice that the tablet or packet must be placed in
the main wash compartment of the detergent cup. If the
tablet or packet is placed in the prewash compartment
or tossed in the bottom of the dishwasher, the detergent
will be flushed down the drain in a very short period of
time and will thus be wasted. Wash performance will be
very poor as a result.
If you choose to use detergent in powder, liquid or gel
form, the amount of detergent you use will be determined
by the hardness of your water, the temperature of your
water, and the food soil load inside the dishwasher.
Contact your water company to get information about
the hardness of the water in your area. Water hardness is
measured in grains per gallon. Use this information and
the table above to determine the amount of detergent
to use. You may purchase a hard water test strip
from GE. Call 1-877-959-8688 and ask for part number
WD01X10295. In Canada, call 1-800-661-1616.
®
Number of
Grains/Gal.
Detergent Cups to Fill
Less than 4Fill cup to 1/3 full
4 to 8Fill cup to 2/3 full
8 to 12Fill cup completely full
Greater than 12
Fill both main wash cup and pre
wash cup
Main
Wash
Pre-Wash
Rinse Agent
Push/Slide
to Close
Using too much detergent with very soft and/or very hot water
may cause a condition called etching on your glassware.
Etching is a permanent cloudiness in your glassware. This
condition is irreversible. However, using too little detergent will
cause poor wash performance.
Use the table as a starting point and then adjust the amount
of detergent you use. Use just enough to get good wash
performance. Using just the right amount of detergent will
provide great wash performance without wasting detergent or
etching glassware.
DO NOT USE HAND DISH DETERGENT
NOTE: Using a detergent that is not specifically designed
for dishwashers will cause the dishwasher to fill with suds.
During operation, these suds will spill out of the dishwasher
vents, covering the kitchen floor and making the floor wet.
Because so many detergent containers look alike, store the
dishwasher detergent in a separate space from all other
cleaners. Show anyone who may use the dishwasher the
correct detergent and where it is stored.
While there will be no lasting damage to the dishwasher, your
dishes will not get clean using a dishwashing detergent that is
not formulated for automatic dishwashers.
Appliance Communication
Dishwasher
WiFi Connect
(for customers in
the United States)
Your dishwasher is GE WiFi Connect capable.
A WiFi communciation card is built into the
product allowing it to communicate with your
smartphone for remote monitoring, control and
notifications.
Please visit www.GEAppliances.com/connect
to connect your appliance, learn more about
connected appliance features and learn what
FRQQHFWHGDSSOLDQFHDSS·VZLOOZRUNZLWK\RXU
smartphone.
WiFi Connectivity: For assistance with the
appliance or the ConnectPlus network
connectivity, please call 800-GE-CARES.
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions:
1. This device may not cause harmful interference,
and
2.
This device must accept any interference
received, including interference that may
cause undesired operation. This equipment
has been tested and found to comply with the
limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection
against harmful interference in a residential
installation. This equipment generates uses
and can radiate radio frequency energy and, if
not installed and used in accordance with the
instructions, may cause harmful interference
to radio communications. However, there is
no guarantee that interference will not occur
in a particular installation. If this equipment
does cause harmful interference to radio or
television reception, which can be determined
by turning the equipment off and on, the user is
encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment
and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/
television technician for help.
Labelling: Changes or modifications to this unit
not expressly approved by the manufacturer
could void the user’s authority to operate the
equipment.
13
Loading the Dishwasher
Dishwasher
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware
baskets may vary from your model.
Upper
Rack
The upper rack is primarily for glasses, cups, and
saucers. For best wash performance, tilt cup and
glass openings toward the center of the rack. Other
items such as pots, pans, and plates may be placed
in the upper rack. This is also a secure place for
dishwasher-safe plastic items. The upper rack can
be used for odd sized utensils. Sauce pans, mixing
bowls, and other similarly shaped items should be
placed face down for best wash performance. The
dishwasher has a hidden heater, so dishwasher safe
plastic items can be placed in the lower rack.
IMPORTANT: Ensure items in the upper rack do not
interfere with the 3rd Rack (on some models) when
loading and unloading.
IMPORTANT: Ensure that items do not protrude
through the bottom of the rack or silverware basket
where they will block the rotation of the middle spray
arm. This could result in noise during operation and/
or poor wash performance.
Bottle Jets
Upper Rack
Clip
Push
Nozzle
The Bottle Jets system is the ideal location to
position baby bottles, tall sports bottles, or other tall
items with narrow openings. The Bottle Jets clips
hold bottles with small openings in place so water
jets are directed inside the bottles to clean hard to
reach areas. Clips can be installed or removed by
simply slipping the clip opening over the top of the
The upper rack allows 2” of adjustment up or down
to accommodate large items. The upper rack may
be lowered by pushing the long flaps on each side of
the rack. This will allow you to lower the rack (see fig.
Upper Rack). To raise the rack, lift up on the rack until
the rack locks in place.
To add flexibility in loading, the utility shelf (on
some models) may be placed in the up or down
position. The shelf may also be used to secure
stemware such as wine glasses. Because these
stemware items come in various sizes, slowly push
the rack in to ensure the items do not bump into
the edges of the dishwasher, which may cause
damage to the items.
nozzle.
Sports bottle held in
place over a Bottle
Jets clip
CAUTION
Baby bottle held in
place under a Bottle
Jets clip
A loaded upper rack
may be heavier than
anticipated. To prevent minor injury or
damage to the contents, do not raise or
lower the upper rack after the rack is
loaded.
Place the slots in the
utility shelf clips over
the vertical rack wires
and
push down to
attach
utility shelf onto
second wire of rack
The fold down tines (on some models) provide
flexibility for extra-large and hard-to-fit items.
The tine rows can be adjusted to a vertical or
lay-down position.
14
8 Place Settings - Upper Rack
Model - ZDT915
10 Place Settings - Upper Rack
Model - ZDT915
Loading the Dishwasher
Dishwasher
Model - ZDT975
Model - ZDT975
12 Place Settings - Upper Rack
Model - ZDT915
Model - ZDT975
15
Loading the Dishwasher
Dishwasher
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware
baskets may vary from your model.
Lower
Rack
The lower rack is best used for plates, saucers and
cookware items. Large items, such as broiler pans
and baking racks should be placed along the sides
of the rack. If necessary, oversized glasses and mugs
can be placed in the lower rack to maximize loading
flexibility. Plates, saucers and similar items should be
placed between the tines in the direction that allows
the item to remain secure in the rack.
NOTE:
Do not load large items in the lower rack where
they may block the wash jets from rinsing out the
detergent dispenser.
The lower rack fold down tines can be adjusted
to different upright angles or placed flat to provide
flexibility for hard-to-fit or extra-large items.
3 Angled
Positions
Available
or Folded
Down
WARNING
removed from the dishwasher. Keep out of reach
of children.
The clips can be a choke
hazard for small children if
16
8 Place Settings - Lower Rack
Model - ZDT915
10 Place Settings - Lower Rack
Model - ZDT915
Loading the Dishwasher
Dishwasher
Model - ZDT975
Model - ZDT975
12 Place Settings - Lower Rack
Model - ZDT915
Model - ZDT975
17
Loading the Dishwasher
Dishwasher
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware
baskets may vary from your model.
3rd Rack
(on some
models)
The 3rd rack is the recommended location for
silverware and has 2 trays:
Silverware
Utensil Tray
The utensil tray holds serving spoons, chop sticks,
spatulas, cutlery, whisks, etc. Be sure not to overlap
the utensil heads.
The silverware tray holds silverware individually in
slots and is positioned by alternating the heads of the
silverware.
These trays may be removed to allow for easier loading
and unloading, changing the side that the trays are on,
or to create extra space for the upper rack.
To remove a tray, fully extend the 3rd rack, grasp both
the front and back handles on one tray and gently lift
the tray out of the rack. To replace the tray, grasp both
handles and gently place it on the rack so that the
deepest part is towards the center of the rack.
Tray
CAUTION
the silverware or utensil trays. The trays may
contain sharp or heavy items. If items are
dropped from the trays or the trays are dropped,
injury could occur.
IMPORTANT NOTES:
Do not allow cutlery of different materials to touch
each other in the 3rd rack. Doing so may cause
discoloration of the cutlery.
The trays are only meant to be used with a GE
3rd rack dishwasher to hold silverware, cooking
utensils, and other small items. Using the trays for
any other purpose could result in damage to the
trays or damage to anything interacting with the
trays.
Ensure that the 3rd rack is fully closed before
shutting the dishwasher door. Shutting the door
with the rack partially extended could cause
damage to the dishwasher.
Take care when loading,
unloading, or transporting
8 Place Settings - Model:
ZDT975
18
10 Place Settings - Model:
ZDT975
12 Place Settings - Model:
*See Silverware Basket section
on how to load silverware
ZDT975
Loading the Dishwasher
Dishwasher
The 3rd rack is also removable to allow extra large items to be placed in the upper rack.
To remove the 3rd rack:
Push the rack all the way to one side so that
Remove the silverware and utensil trays.
1
(See the IMPORTANT NOTES in this section.)
2
a gap between it and the side rail forms on
the other side. Align the side rail posts with
the center of the clips on the rack and lift
straight up.
To replace the 3rd rack:
Rail posts
on inside
of rails
Rack
clips
Rack
Rail
3
4
Push rack to
one side
Rail post
will slide
in or out
of this
opening
Continuing to hold the rack in the lifted
position, repeat on the other side.
Once the rack is removed, push the side
rails all the way back into the dishwasher.
Align rail posts with
rack clips - Pull rack up
Rack
clip
Rail
Rail
post
Rack
clips
Extend both side rails fully out of the dishwasher.
1
Orient the rack so that its side clips are aligned
2
and centered with the posts on the side rail and
lower the clips onto the posts
Move the rack to one side of the dishwasher until
3
the clips fall onto the posts
Rack
clips
Rail
posts
.
.
Rack
clip
post
Rail
Rail
Continuing to hold the rack in the lifted
4
position, repeat on the other side.
Once the rack is replaced, pull it all the way
5
out to lock it in place in its side rails.
Pull rack all the way
out to lock it in place
Replace the silverware and utensil trays.
6
19
Loading the Dishwasher
Dishwasher
For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware
baskets may vary from your model.
Silverware
Basket
Deep
Clean
Silverware
Jets
Place flatware in the removable silverware baskets.
Sharp objects, such as forks and knives, may be
placed with the handles facing up, in order to protect
your hands. For the best wash performance, place
other items such as spoons with the handles facing
down. Avoid allowing items to nest together, which
may keep them from being properly washed. When
loading, distribute items evenly in the basket.
The silverware baskets may also be used for small
items, such as measuring spoons, baby bottle nipples,
plastic lids, or corn cob holders. The silverware basket
covers can be closed to contain small items.
The silverware basket may be positioned by placing
the hooks on the back of the basket over the top wire
on the sides of the lower rack.
Deep Clean Silverware Jets target stubborn,
stuck-on food and help separate nested spoons and
forks to keep your silverware spotless no matter
how you load the silverware. For optimal silverware
cleaning, the use of silverware basket lids is always
recommended. For models with the third rack, the
Deep Clean Silverware Jets can also be used to
clean mixing bowls and other cookware.
Do not remove Deep Clean Silverware Jet
spray assembly from the dishwasher rack.
IMPORTANT NOTE:
Do not load large or tall utensils where they may
block the detergent dispenser, mid spray arm, or
become trapped between the door and the gasket
when the door is closed.
Silverware
basket lids
Ensure tabs on
back of silverware basket are
hooked on top
wire of lower rack
Silverware/flatware is loaded using the silverware basket lids. This ensures great wash performance of the
silverware. Loading in this manner prevents nesting and makes sure all items are washed uniformly.
8 Place Settings - Model: ZDT
915
20
10 Place Settings - Model: ZDT
915
Deep Clean
Silverware Jets
12 Place Settings -
Models: ZDT915 & ZDT975
Care and Cleaning
Dishwasher
Cleaning
the Exterior
Door Panel
Before cleaning the front panel, make sure you
know what type of panel you have. Refer to the last
two letters of your model number. You can locate
your model number on the left-hand tub wall just
inside the door. If your model number ends with
SS, then you have a Stainless Steel door panel. If
your model number ends with II, then you have an
Integrated door panel.
Follow the instructions below for cleaning the door
panel for your specific model.
Stainless Steel Door Panel (model numbers ending
in SS)
For cleaning rust and tarnish, cleaners with oxalic
acid such as Bar Keepers Friend Soft Cleanser™ will
remove rust, tarnish and small blemishes. Use only
a liquid cleanser free of grit and rub in the direction
of the brush lines with a damp soft sponge. Do not
use appliance wax or polish on the stainless steel.
For other blemishes and marks, use Stainless
Steel Magic or a similar product using a clean soft
cloth. Do not use appliance wax, polish, bleach or
products containing chlorine on Stainless Steel. You
can order Stainless Steel Magic # WX10X29 through
GE Parts by calling 877.959.8688. In Canada, call
800-661-1616.
Integrated Door Panel (model numbers ending in II)
This is a custom installed door panel, and you
will need to refer to the cabinet manufacturers
recommendations for proper cleaning.
Cleaning
the Control
Panel
Cleaning
the
Interior
Stainless
Steel Inner
Door and
Tub
To clean the control panel, use a lightly dampened
cloth. Then dry thoroughly.
To clean and de-odorize your dishwasher, use citric
acid or Lemi Shine®*, a detergent additive. Lemi Shine will break up mineral deposits, and remove
hard water film and stains. You can order citric acid
#WD35X151 through GE Parts by calling 877-959-8688 or visiting GEApplianceparts.com. In Canada,
call 1-800-661-1616. You can purchase Lemi Shine
at your local grocery store or by calling GE at the
numbers above and ask for WX10X10019.
The stainless steel used to make the dishwasher
tub and inner door provides the highest reliability
available in a GE dishwasher.
If the dishwasher tub or inner door should be
scratched or dented during normal use, they will
not rust or corrode. These surface blemishes will
not affect their function or durability.
* Lemi Shine® is a registered trademark of Envirocon Technologies, Inc.
21
Care and Cleaning
Dishwasher
Cleaning
the Filters
Inspect and clean the filters periodically. This should
be done every other month or more depending on
usage. If there is a decrease in wash performance
or dishes feel gritty, this is also an indication the
filters need to be cleaned.
Retaining
Posts
Ultra-Fine
Filter
Spray
Arm
Fine
Filter
Ultra-Fine Filter
To clean the Ultra-Fine Filter, remove the bottom rack.
Twist the Ultra-Fine Filter counterclockwise and lift
to remove. Rinse filter with warm soapy water and use
a sponge to carefully remove any stubborn particles.
Scrubbing with scouring pads or brushes can damage
the filter. Once cleaned, replace the Ultra-Fine Filter,
and twist it clockwise to lock in place.
Fine Filter
To clean the Fine Filter (mesh plate), remove the
bottom rack. Remove the Ultra-Fine Filter.
Twist each of the two retaining posts located toward
the back bottom of the tub counterclockwise, and
remove the Fine Filter. Rinse filter with warm soapy
water. Scouring pads or brushes can scratch the filter
surface but a soft brush or sponge may be needed to
remove stubborn soils or calcium deposits caused by
hard water. Once cleaned, replace the Fine Filter
and the Ultra-Fine Filter. Twist the two retaining
posts clockwise to lock in place.
WARNING
children if removed from the dishwasher.
Keep out of reach of children.
The retaining posts can be
a choke hazard for small
Protect
Against
Freezing
Does Your
Dishwasher
Have an Air
Gap?
If your dishwasher is left in an unheated place
during the winter, ask a service technician to:
Turn off electrical power to the dishwasher.
1
Remove fuses or trip circuit breaker.
Turn off the water supply and disconnect the
2
water inlet line from the water valve.
An air gap protects your dishwasher against water
backing up into it if a drain clogs. The air gap is not
a part of the dishwasher. It is not covered by your
warranty. Not all plumbing codes require air gaps, so
you may not have one.
Air gap
Check the air gap any
time your dishwasher
LVQ·WGUDLQLQJZHOO
Drain water from the water inlet line and water
3
valve. (Use a pan to catch the water.)
Reconnect the water inlet line to the water
4
valve.
The air gap is easy to clean.
Turn off the dishwasher and lift off the air gap
1
cover.
Remove the plastic cap under the cover and clean
2
with a toothpick.
Replace the cap and cover when the air gap is
3
clean.
22
Before You Call for Service
Dishwasher
Questions?
Use this
problem
solver
PROBLEM
Start status
indicator light
flashing
Dishwasher
BEEPS once
every minute
Display
shows “LEAK
DETECTED”
Beeping at
the end of
the cycle (on
some models)
Dishes and
flatware not
clean
Spots and
filming on
glasses and
flatware
POSSIBLE CAUSEWHAT TO DO
The door was opened or the
cyclewas interrupted.
This is a reminder that your
dishwasher door has been left
open during operation. It will
continue beeping until you
press START and close the door.
Possible leak is detected• Some models are equipped with leak detection and the cycle
This is normal. The
dishwasher will beep twice
at the end of the cycle.
Ultra Fine or Fine filter is
clogged
Low inlet water temperature• Make sure inlet water temperature is correct (see the Using the
Water pressure is
temporarily low
Air gap or disposer is clogged• Clean the air gap or flush the disposer.
Improper rack loading
Poor performing detergent
Leak detected• Some models are equipped with leak detection and the cycle
Extremely hard water• Use rinse agents such as Cascade® Rinse Aid to prevent
Low inlet water temperature• Make sure water temperature is at least 120°F (49°C).
Overloading or improper
loading of the dishwasher
Old or damp powder detergent• Make sure detergent is fresh. Use a highly rated detergent such
Rinse agent dispenser empty• Refill with rinse agent such as Cascade® Rinse Aid.
Too little or low performing
detergent
• Press the START button once and close the door within 4
seconds to start the dishwasher.
• Press the START button a second time when the dishwasher is
running only if you wish to cancel the cycle.
• Press START and close the door.
will be cancelled if a leak is detected. The display will show
“LEAK DETECTED”. Call for service.
• To turn off the double beep indicator (or re-activate it if it was
previously turned off), press the Heated Dry button 5 times
within 3 seconds. A triple beep will sound to indicate the
end-of-cycle beep option has been turned on or off.
• See the Care and cleaning section.
dishwasher section). Turn on the hot water faucet nearest the
dishwasher, let run until the water temperature stops rising.
Then start the dishwasher and turn off the faucet. This ensures
the entering water is hot. Select Boost Temp.
• Turn on a faucet. Is water coming out more slowly than usual?
If so, wait until pressure is normal before using your dishwasher.
Normal water pressure to the dishwasher should be 20-120 psi.
• Make sure large dishware does not block the detergent
dispenser or the wash arms. See the Loading the dishwasher
section.
• Use a highly rated detergent such as
Pacs
.
will be cancelled if a leak is detected. The display will show
“LEAK DETECTED”. Call for service.
spots and prevent new film buildup.
•
If water is extremely hard, a softener may be required.
• Load dishwasher as shown in the Loading Place Settings
section.
as Cascade Platinum Pacs.
• Make sure you use the proper amount of highly rated detergent.
Cascade® Platinum
23
Before You Call for Service
Dishwasher
Questions?
Use this
problem
solver
24
PROBLEM
Cloudiness
on glassware
Suds in the
tub
Detergent
left in
dispenser
cups
Black or gray
marks on
dishes
Dishes don’t
dry
Control panel
responded to
inputs but
dishwasher
never filled
with water
Stained tub
interior
Dishwasher
won’t run
POSSIBLE CAUSEWHAT TO DO
Combination of soft water and
too much detergent
Low performing phosphate free
detergent
Water temperature entering the
dishwasher exceeds 150°F (66°C)
Wrong detergent• Use only automatic dishwasher detergents to avoid sudsing.
Rinse agent was spilled• Always wipe up rinse agent spills immediately.
Dishes or utensils are blocking
the detergent cup
Aluminum utensils have rubbed
against dishes
Low inlet water temperature• Make sure inlet water temperature is at least 120°F.
Rinse agent dispenser is empty• Check the rinse agent dispenser and fill as required.
Max Dry option was not selected• Select the Max Dry option to improve dry performance.
Additional drying time is needed• Allow the fan to run an additional 90 minutes after the Clean light
Door may not be completely
closed
Water valve may be turned off• Make sure water valve (usually located under the sink) is turned on.
Flood float may be stuck• Remove Ultra-Fine filter and lightly tap the piece under the ultra
:KLWHILOPRQLQVLGHVXUIDFH³
hard water minerals
Fuse is blown or circuit breaker
is tripped
Power is turned off• In some installations, the power to the dishwasher is provided
Control panel is locked• Unlock control panel. See the Getting started section.
Possible leak is detected• Models are equipped with leak detection and the cycle will
Proper Start sequence was not
followed
• This is called etching and is permanent. To prevent this from
happening, use less detergent if you have soft water. Wash
glassware in the shortest cycle that will get it clean.
• See A white film on glassware, dishwareand the interiorin this Troubleshooting section.
• This could be etching. Lower the water heater temperature.
Cascade® Automatic Dishwashing Detergents have been
approved for use in all GE dishwashers.
• To remove suds from the tub, open the dishwasher and let suds
dissipate. Open the door, press and hold START for 3 seconds, and
close the door.
• Reposition the dishes, so the water from the lower spray arm can
flush the detergent cup. See Loading the dishwasher section.
• Reposition the tall utensils or heavy silverware that may be
keeping the dispenser cup door from opening. See the Loading the dishwasher section.
• Select a higher cycle, such as Sanitize Temp or Heavy.
appears. Note: If you open the door, this fan extension will be cancelled.
• Make sure the door is firmly closed.
fine filter that looks like a salt shaker. Replace the filter.
• GE recommends Cascade
mineral deposits from forming.
• Run dishwasher with citric acid to remove mineral deposits. Citric
acid (Part number: WD35X151) can be ordered through GE Parts.
See back cover for ordering information. Alternatively, purchase
Lemi Shine and follow the directions on the label.
• Replace fuse or reset circuit breaker. Remove any other appliances
from the circuit.
through a wall switch, often located next to the disposer switch.
Make sure it is on.
be cancelled if a leak is detected. The display will show “LEAK
DETECTED”. Call for service.
• See the Using the dishwasher section.
®
Rinse Aid to help prevent hard water
Before You Call for Service
Dishwasher
Questions?
Use this
problem
solver
PROBLEM
Control
panel lights
go off when
you’re
setting
controls
Water
standing in
the bottom
of the tub
Water
won’t
pump out
of the tub
Steam
Cycle
Sanitized
light
does not
illuminate
at the end
of the cycle
Noise
A white
film on
glassware,
dishware
and the
interior
POSSIBLE CAUSEWHAT TO DO
Time too long between
touching of selected
buttons
Air gap is clogged•
High drain loop or air gap not
installed
Drain is clogged
This is normal• Warm, moist air comes through the vent during drying and when
The door was opened and the
cycle was interrupted during
final rinse
The incoming water
temperature was too low
Normal operating sounds:
Detergent cup opening
Water entering dishwasher
The motor stops and starts at
various times during the cycle
Spray arms start and stop at
various times
Drain pump sounds during
pump out
Drain pump starts and stops
several times during each drain
Max Dry Fan
Rattling dishes when the
spray arm rotates
Rattling silverware against
door during wash
This problem is likely caused
by a low quality phosphate-free
Dishwasher detergent
•
Each button must be touched within 30 seconds of the
others. To relight, touch any button again or open the
door and unlock (top control).
Clean the air gap. See the Care and cleaning section.
•
Refer to the Installation Instructions for proper drain line
installation.
• If you have an air gap, clean it. See the Care and cleaning section.
•
If the dishwasher drains into a disposer, run disposer clear.
•
Check to see if your kitchen sink is draining well. If not,
you may need a plumber.
water is being pumped out. This is necessary for drying.
• Do not interrupt the cycle by opening the door during the wash
cycle.
• Raise the water heater temperature to between 120°F and 150°F.
• These are all normal. No action is required.
• Make sure dishes are properly loaded. See the Loading the dishwasher section.
• Tall utensils may be placed in the upper rack to avoid bumping
against inner door during wash cycle.
• To remove the white film, run your dishes through a dishwasher
cycle with citric acid. Use a WD35X151 citric acid kit found online.
Otherwise, use Lemi Shine (WX10X10019) found at your local
grocery store. Pour the citric acid in the detergent cup and
close the cover. Place the filmed but otherwise clean glassware
and dishware in the dishwasher. Leave silverware and other
metal items out of the dishwasher. Turn the dishwasher on
and let it run through a complete cycle without detergent. The
glassware, dishware, and dishwasher should come out film
free. Alternatively, a vinegar rinse may be used. Pour 1 cup of
vinegar into dishwasher just after the detergent cup opens and
let the dishwasher complete its cycle. This may be repeated
several times a year as needed. The use of a rinse agent such
as Cascade® Rinse Aid may help minimize a repeat build up of
film. Also, the use of a highly rated detergent such as Cascade®
Platinum Pacs will help prevent film build-up.
25
Warranty for Customers in the USA
Dishwasher
YOUR MONOGRAM DISHWASHER WARRANTY
Staple sales slip or cancelled check here. Proof of original
purchase date is needed to obtain service under warranty.
WHAT IS
COVERED
From the Date
of the Original
Purchase
One Year
Any part of the dishwasher which fails due to a defect in materials or workmanship. During this
limited one-year warranty, GE will also provide, free of charge, all labor and in-home service to
replace the defective part.
Five Years
The dishwasher rack and/or the electronic control module, if these should fail due to a defect in
materials or workmanship. During this five-year limited warranty, you will be responsible for any
labor or in-home service costs.
Lifetime
The stainless steel tub or door liner, if it fails to contain water due to a defect in materials or
workmanship. During this limited lifetime warranty, GE will also provide, free of charge, all labor
and in-home service to replace the defective part.
This warranty is extended to the original purchaser and any succeeding owner for the products
purchased for ordinary home use in the 48 mainland states, Hawaii or Washington, D.C. If the product
is located in an area where service by a GE Authorized Servicer is not available, you may be responsible
for a trip charge or you may be required to bring the product to an Authorized GE Service location for
service. In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the
All warranty service will be provided by our Factory Service Centers or by our authorized Customer
Care® servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, call 800.444.1845.
Please have serial number and model number available when calling for service.
WHAT IS NOT
COVERED
26
• Service trips to your home to teach you
how to use the product.
• Improper installation, delivery or
maintenance.
• Replacement of house fuses or resetting
of circuit breakers.
• Failure of the product if it is abused, misused,
or used for other than the intended purpose
or used commercially.
• Damage to the product caused by accident,
fire, floods or acts of God.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state. To know what your legal rights are in your state, consult your local or state