Monogram ZBD6880K, ZBD6890K, ZBD6800K Owner's Manual

Owner’s
Manual

Dishwasher

ZBD6800K
ZBD6880K
ZBD6890K

2

Consumer Information

Dishwasher

Your new Monogram dishwasher makes an eloquent statement of style, convenience and kitchen
planning flexibility. Whether you chose it for its purity of design, practical features or assiduous
attention to detail—or for all of these reasons—you’ll find that your Monogram dishwasher’s
superior blend of form and function will delight you for years to come.

The information on the following pages will help you operate and maintain your dishwasher
properly.

If you have any other questions, visit our Website at: www.monogram.com

Introduction

Contents

Appliance Registration . . . . . . . . . . . .3, 27, 28

Care and Cleaning . . . . . . . . . . . . . . . . . . . .17

Consumer Services . . . . . . . . . . . . . . . . . .3, 21

Model and Serial Number Location . . . . . . .3

Operating Instructions . . . . . . . . . . . . . . .8–16

Control Panel and Operation . . . . . . .8–10

Water Temperature . . . . . . . . . . . . . . . . .11

Rinse Agent . . . . . . . . . . . . . . . . . . . . . . .11

Dish Preparation Prior to Loading . . . . .11

Detergents . . . . . . . . . . . . . . . . . . . . . . . .12

Dishwasher Racks . . . . . . . . . . . . . . . .13–16

Problem Solver . . . . . . . . . . . . . . . . . . . .18–20

Safety Instructions . . . . . . . . . . . . . . . . . . .4–7

USA Warranty . . . . . . . . . . . . . . . . . . . . . . . .25

Canada Warranty . . . . . . . . . . . . . . . . . . . . .26

3

Consumer Information

Dishwasher

Before
using
your
dishwasher

Read this manual carefully. It is intended to
help you operate and maintain your new
dishwasher properly.

Keep it handy for answers to your questions.

If you don’t understand something or need
more help, there is a list of toll-free consumer
service numbers included on the Consumer
Services page in the back section of this
manual.

OR

Visit our Website at: www.monogram.com

Write
down the
model &
serial
numbers

You can locate your model and serial numbers
on the tub wall just inside the door.

Before sending in the card, please write these
numbers here:

Model Number

Serial Number

Use these numbers in any correspondence or
service calls concerning your dishwasher.

If you received
a damaged
dishwasher

Immediately contact the dealer (or builder)
that sold you the dishwasher.

Save time
& money

Before you request service, check the Problem
Solver in the back of this manual.

It lists causes of minor operating problems that
you can correct yourself.

If you

need service

To obtain service, see the Consumer Services
page in the back of this manual.

We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are steps to
follow for further help.

For customers in the USA:

FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.

NEXT, if you are still not pleased, contact us
on our website, write all the details—including
your phone number—or write to:

Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225

For customers in Canada:

FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.

NEXT, if you are still not pleased, write all the
details—including your phone number—to:

Manager, Consumer Relations
Camco Inc.
1 Factory Lane, Suite 310
Moncton, N.B. E1C 9M3

Junked or abandoned dishwashers are
dangerous…even if they will sit for “just a
few days.” If you are getting rid of your old
dishwasher, please follow the instructions below
to help prevent accidents.

Before You Throw Away Your Old Dishwasher:

•Take off the door of the washing compartment

or remove the door latch keeper (as shown).

4

IMPORTANT SAFETY INSTRUCTIONS

MESURES DE SÉCURITÉ IMPORTANTES

WARNING!

For your safety, the information in this manual
must be followed to minimize the risk of fire,
explosion, electric shock, or to prevent property
damage, personal injury, or loss of life.

•Do not tamper with controls.

•Do not abuse, sit on, or stand on the door or

dish rack of the dishwasher.

•Do not discard a dishwasher without first

removing the door or removing the door latch.

•Do not store or use combustible materials,

gasoline or other flammable vapors and

liquids

in the vicinity of this or any other appliance.

•Do not allow children to play inside, on or with

this appliance or any discarded appliance.

•Do not allow children to play around the

dishwasher when opening and closing the door
due to possibility of small fingers being pinched
in the door.

AVERTISSEMENT

!

Pour votre sécurité, veuillez suivre à la lettre les
directives données dans le présent manuel afin
de réduire les risques d’incendie, d’explosion ou
de chocs électriques, et prévenir les dommages
matériels et les blessures graves ou mortelles.

• Ne modifiez pas le fonctionnement des
commandes.

• Ne montez pas ou ne vous assoyez pas sur la
porte ou les paniers du lave-vaisselle, et ne les
utilisez pas de façon abusive.

• Ne jetez pas un lave-vaisselle sans en avoir
d’abord enlevé la porte ou enlevez le verrou
de la porte.

• N’entreposez pas et n’utilisez pas d’essence,
de vapeurs ou de liquides inflammables à
proximité de cet appareil ou de tout autre
électroménager.

• Ne laissez pas les enfants jouer avec le lave­vaisselle ni monter dessus. Ne les laissez pas
s’introduire à l’intérieur de cet appareil ou
d’un vieil appareil qui ne sert plus.

•

Ne permettez jamais à des enfants de jouer à
proximité d’un lave-vaisselle quand vous ouvrez
ou fermez la porte. Ils peuvent se coincer les
doigts dans la porte.

BONNE DISPOSITION DU LAVE-VAISSELLE

Les machines à laver la vaisselle abandonnée
ou jetée sont dangereuses...même si elles sont
abandonnées «juste pendant quelques jours».
Si vous jetez votre vieux lave-vaisselle, veuillez
suivre les instructions suivantes pour prévenir
tout accident.

Avant de jeter votre vieux lave-vaisselle :

•Enlevez la porte du compartiment de lavage

ou enlevez le réceptacle à verrou (comme
l’indique l’illustration).

AVERTISSEMENT! RISQUE D’ENFANT MIS AU PIÈGE

PROPER DISPOSAL OF THE DISHWASHER

WARNING! RISK OF CHILD ENTRAPMENT

Door latch
keeper

Réceptacle
à verrou

5

WATER HEATER SAFETY

Under certain conditions hydrogen gas may be
produced in a water heater that has not been
used for two weeks or more. HYDROGEN
GAS IS EXPLOSIVE.

If the hot water has not been used for two
weeks or more, prevent the possibility of
damage or injury by turning on all hot water
faucets and allowing them to run for several
minutes. Do this before using any electrical
appliance which is connected to the hot water
system. This simple procedure will allow any
built-up hydrogen gas to escape. Since the gas
is flammable, do not smoke or use an open
flame or appliance during this process.

SÉCURITÉ DU CHAUFFE-EAU

Dans certaines conditions, il peut se former de
l’hydrogène à l’intérieur d’un chauffe-eau qui
n’a pas servi pendant deux semaines ou plus.
L’HYDROGÈNE EST UN GAZ EXPLOSIF.

Pour réduire les risques de dommages ou de
blessures lorsque l’eau chaude n’a pas été
utilisée depuis deux semaines ou plus, ouvrez
tous les robinets d’eau chaude et laissez l’eau
couler pendant plusieurs minutes avant
d’utiliser un appareil électrique raccordé au
système d’eau chaude. Vous éliminerez ainsi
l’hydrogène qui pourrait s’y être accumulé.
Puisqu’il s’agit d’un gaz inflammable, ne fumez
pas ou n’utilisez pas une flamme nue au cours
de ce processus.

6

IMPORTANT SAFETY INSTRUCTIONS

MESURES DE SÉCURITÉ IMPORTANTES

PROPER INSTALLATION AND MAINTENANCE

This dishwasher must be properly installed
and located in accordance with the Installation
Instructions before it is used. If you did not
receive an Installation Instructions sheet with
your dishwasher, you can receive one by visiting
our Website at www.monogram.com

.

• Connect to a grounded metal, permanent

wiring system; or run an equipment­grounding conductor with the circuit
conductors and connect to the equipment­grounding terminal or lead of the appliance.

• Improper connection of the equipment-

grounding conductor can result in a risk
of electric shock. Check with a qualified
electrician or service representative if you are
in doubt whether the appliance is properly
grounded.

• Use supply conductors rated at least 75º C

(167º F).

• Dispose of discarded appliances and shipping

or packing material properly.

• Do not attempt to repair or replace any part

of your dishwasher unless it is specifically
recommended in this manual. All other
servicing should be referred to a qualified
technician.

• To minimize the possibility of electric shock,

disconnect this appliance from the power
supply before attempting any maintenance.
NOTE: Turning the dishwasher off does not
disconnect the appliance from the power
supply. We recommend having a qualified
technician service your appliance.

INSTALLATION ET ENTRETIEN APPROPRIÉS

Avant de l’utiliser, vous devez installer
correctement ce lave-vaisselle conformément
aux directives d’installation fournies. Si vous
n’avez pas reçu une feuille de directives
d’installation avec votre lave-vaisselle, vous
pouvez en obtenir un exemplaire par visiter
notre site Web à l’adress www.monogram.com.

• Cet appareil doit être relié à un système de
câblage électrique permanent, mis à la terre.
Sinon, un fil de mise à la terre pour
appareillage doit être installé et raccordé à la
borne ou au fil de mise à la terre de l’appareil.

• Un raccordement non approprié du fil
de mise à la terre pour appareillage peut
présenter des risques de chocs électriques.
Si vous doutez de la qualité de la mise à la
terre de votre électroménager, consultez un
représentant du Service après-vente ou un
électricien qualifié.

• Utilisez des fils d’alimentation dont la

température nominale est d’au moins
75º C (167º F).

• Jetez de la façon appropriée les vieux
électroménagers, ainsi que le matériel
d’emballage et d’expédition.

• Ne tentez pas de réparer ou de remplacer
toute pièce de votre lave-vaisselle, à moins que
cela ne soit spécifiquement recommandé dans
le présent manuel. Confiez toutes les autres
réparations à un réparateur qualifié.

• Afin de réduire les risques de chocs
électriques, débranchez toujours l’appareil
avant de le réparer. REMARQUE : Lorsque
vous mettez la commande du lave-vaisselle à
OFF (arrêt), le courant qui alimente l’appareil
n’est pas coupé. Nous vous recommandons de
confier la réparation de votre appareil à un
réparateur qualifié.

7

Use this appliance only for its intended purpose as
described in this Owner’s Manual.

CAUTION: Contents washed in Anti-

Bacterial cycle may be hot to the touch. Use care
before unloading.

• Use only powder, tabs or liquid detergents or wetting

agents recommended for use in a dishwasher and
keep them out of the reach of children. Cascade®,

Cascade Complete®and Electrasol®Automatic
Dishwashing Detergents and Jet-Dry®and Cascade
Rinse Aid®rinse agents have been approved for use

in all Monogram Dishwashers.

• Using a detergent that is not specifically designed for

dishwashers will cause the dishwasher to fill with suds.

• Locate sharp items so that they are not likely to

damage the door seal.

• Load sharp knives with the handles up to reduce the

risk of cut-type injuries.

• Do not wash plastic items unless marked dishwasher

safe or the equivalent. For plastic items not so marked,

check the manufacturer’s recommendations.

• Non-Dishware Items: Do not wash items such as

electronic air cleaner filters, furnace filters and paint
brushes in your dishwasher. Damage to dishwasher
and discoloration or staining of dishwasher may
result.

• Do not touch the heating element during or

immediately after use.

• Do not operate your dishwasher unless all enclosure

panels are properly in place.

• Close supervision is necessary if this appliance is used

by or near children.

• Load light plastic items so they will not become

dislodged and drop to the bottom of the
dishwasher—they might come into contact
with the heating element and be damaged.

WHEN USING YOUR DISHWASHER

READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY.

SAVE THESE INSTRUCTIONS

N’utilisez ce lave-vaisselle que pour l’usage auquel il
est destiné, comme expliqué dans le présent Manuel
d’utilisation.

MISE EN GARDE : Les

matériaux lavés selon le cycle anti-bactériel
peuvent être chauds. Faites attention quand
vous videz votre machine.

• N’utilisez que des détergents liquides, en poudre ou

en pastilles et les produits de rinçage recommandés
pour lave-vaisselle. Gardez tous ces produits hors de
portée des enfants. Nous approuvons l’utilisation des
détergents pour lave-vaisselle automatique Cascade®,

Cascade Complete®et Electrasol®, ainsi que les
agents de rinçage Jet-Dry®et Cascade Rinse Aid

®

dans toutes les machines à laver la vaisselle
Monogram.

• De la mousse s’accumulera dans le lave-vaisselle si un

détersif spécialement conçu pour celui-ci n’est pas
utilisé.

• Placez les articles aiguisés de manière à ce qu’ils

n’endommagent pas le joint de la porte.

• Placez les couteaux les poignées vers le haut afin de

réduire les risques de coupures.

• Ne lavez pas d’articles en plastique dans le lave-

vaisselle, à moins qu’ils portent la mention lavable au
lave-vaisselle ou toute mention équivalente. Lorsque les
articles de plastique ne portent aucune mention, lisez
les recommandations du fabricant.

• Articles divers : Ne lavez pas des articles comme les

filtres à air électroniques, les filtres de fournaise et
les pinceaux dans votre lave-vaisselle. Ils pourraient
endommager le lave-vaisselle et décolorer ou tacher
la cuve.

• Ne touchez pas à l’élément chauffant pendant ou

immédiatement après le lavage.

• Ne faites pas fonctionner votre lave-vaisselle lorsque

l’un de ses panneaux est enlevé.

• Il faut exercer une étroite surveillance lorsque vous

faites fonctionner le lave-vaisselle en présence
d’enfants.

• Placez les articles légers en plastique de façon qu’ils

ne bougent pas ou ne tombent au fond de l’appareil
pendant le lavage. Ils pourraient être endommagés
s’ils entrent en contact avec l’élément chauffant.

LORSQUE VOUS UTILISEZ VOTRE LAVE-VAISSELLE

VEUILLEZ LIRE ET SUIVRE À LA LETTRE CES MESURES DE SÉCURITÉ.

CONSERVEZ CES DIRECTIVES

8

Dishwasher

Control
Settings

1. Wash Cycles Use the arrow pads to scroll through the wash cycles. The light above or next to

the selected pad will be ON to indicate which WASH CYCLE has been selected.

NOTE: This dishwasher is equipped with an ExtraClean™Sensor with automatic
temperature control; therefore, cycle length and time may vary depending on
soil (heavy, medium, light) and temperature conditions.

ANTI Heavy 10.0 gallons, 93 minutes
BACTERIAL Medium 8.6 gallons, 90 minutes

Light 7.2 gallons, 90 minutes

This cycle raises the water temperature in the final rinse to sanitize your
dishware. The cycle length will vary depending on the temperature of your inlet
water.

NOTE: The Anti-Bacterial cycle is monitored for sanitization requirements.
If the cycle is interrupted during or after the main wash portion or if the
incoming water temperature is so low that adequate water heating cannot
be achieved, the sanitizing conditions may not be met. In these cases, the
sanitized light will not illuminate at the end of the cycle.

NOTE: NSF certified residential dishwashers are not intended for licensed food
establishments.

COOKWARE Heavy 11.4 gallons, 95 minutes

Medium 10.0 gallons, 71 minutes
Light 10.0 gallons, 66 minutes

This cycle is meant for heavily soiled dishes or cookware with dried-on or
baked-on soils. This cycle may not remove burned-on foods. Everyday dishes are
safe to be used in this cycle.

NORMAL Heavy 9.9 gallons, 74 minutes

Medium 7.0 gallons, 61 minutes
Light 5.6 gallons, 48 minutes

This cycle is for medium/heavily soiled dishes and glassware.

SPEED CYCLE Heavy 9.3 gallons, 36 minutes
(on some models)

Medium 7.2 gallons, 36 minutes
Light 5.7 gallons, 33 minutes

This cycle is for everyday dishes and glassware.

CHINA Heavy 10.0 gallons, 49 minutes
CRYSTAL Medium 7.2 gallons, 36 minutes

Light 7.2 gallons, 36 minutes

This cycle is for lightly soiled china and crystal.

You can locate
your model
number on the
tub wall just
inside the door.
Throughout this
manual, features
and appearance
may vary from
your model.

8

1 43

2

5 6

7

910

1 3

2

5 6

7

910

NSF INTERNATIONAL

Meets NSF Standard 184 Sanitization and Cleaning
performance of household spray-type dishwashers.

R

E

S

I

D

E

N

T

I

A

L

Control Panel

ZBD6890

ZBD6800 and ZBD6880

9

GLASSES Heavy 10.0 gal., 45 min.
(on some models) Medium 7.2 gal., 33 min.

Light 7.2 gal., 32 min.
This cycle is specifically designed for glasses.

PLASTICS Heavy 9.9 gal., 119 min.
CYCLE Medium 7.0 gal., 106 min.

(on some models) Light 5.6 gal., 93 min.

This cycle is specifically designed to reduce the risk of melting plastic items
and improve plastic drying for dishwasher safe plastic items.

RINSE ONLY Heavy 2.9 gallons, 7 minutes

Light 1.4 gallons, 3 minutes

For rinsing partial loads that will be washed later. Do not use detergent with
this cycle.

2. DELAY START —This option will allow you to delay the start time of any wash cycle for up to

24 hours (depending on model).

• Select the delay start time you want by pressing the DELAY START pad.
Multiple or continuous pressing will increment the delay hours. Select the
number of hours you want to delay the start of the cycle. Then press
START/RESET.

• After closing the door, the machine will count down and automatically start
at the correct time.

NOTE: To cancel the DELAY START selection before the cycle begins, press
the DELAY START pad until the display is blank. Pressing START/RESET will
not cancel delay hours.

3. ADDED HEAT — When selected, the cycle will run longer with heating elements on to improve

both wash and dry performance.

NOTE: Cannot be selected with RINSE ONLY cycle.

4. PRE WASH — For use with heavily soilded and/or dried-on, baked-on soils. This option

(on some models) MUST be selected PRIOR to starting the cycle. This option adds 16 minutes

to the cycle time.

NOTE: Cannot be selected with RINSE ONLY cycle.

5. HEATED — When selected, turns the drying heater and fan on for fast
DRY drying. This option will extend the cycle time by 30 minutes for

the ANTI-BACTERIAL cycle, 38 minutes for the NORMAL cycle and
COOKWARE cycle, 8 minutes for the SPEED cycle, 15 minutes for the
PLASTICS cycle and 30 minutes for all other cycles. When this is NOT
selected, the fan will turn on to dry your dishes without added heat—and
energy is saved.

NOTE: Cannot be selected with RINSE ONLY cycle.

6. LOCK — You can lock the controls to prevent any selections from being made. Or you

can lock the controls after you have started a cycle.

Children cannot accidentally start the dishwasher by touching pads with this
option selected.

To lock the dishwasher, press and hold the HEATED DRY pad for 3 seconds.
To unlock the dishwasher controls, press and hold the HEATED DRY pad for
3 seconds. The light above the LOCK will turn off.

Dishwasher

Control Panel/Operation

10

7. Status Indicator Lights

(indicators vary by model)

The Status display tells you what is happening while the dishwasher is in
operation and may flash, indicating a malfunction. The lights will come ON,
indicating the sequence of the dishwasher operation.

SENSING Displayed while the ExtraClean™Sensor is measuring the amount of soil and

temperature of water. The dishwasher will adjust the selected cycle to achieve
optimal performance.

ADD-A-DISH Displayed during prewash indicating that dishes added now will still be

cleaned.

WASHING Displayed during prewash, main wash and rinse periods.
DRYING Displayed during HEATED DRY.
SANITIZED Displayed when cycle has met sanitization conditions.
CLEAN Displayed when a wash cycle is complete and enhancements are complete.

8. Time Remaining Display (on some models)

During operation, the display shows the minutes remaining until the cycle is complete. The
display may adjust the remaining time while the Sensing light is on. During a delay start, the
display will show hours of time remaining until the cycle starts.

9. START/RESET
START — After selecting the cycle and desired enhancements, press the START/RESET

pad to ready the dishwasher to begin the cycle. Close the door to start the
cycle or begin the DELAY START countdown. When the cycle starts, the water
fill begins and approximately 60 seconds later the wash action begins.

The dishwasher will always display your last selection and enhancements. If
you don’t want to change the settings, simply press the START/RESET pad to
ready the dishwasher and close the door to begin the cycle.

NOTE: If the START/RESET light is flashing, the cycle has been
interrupted by pressing the START/RESET pad. Light will quit flashing
after the dishwasher automatically drains out the water.

Also, if a power failure occurs NORMAL and HEATED DRY will automatically
be programmed. Make any new selections and press the START/RESET pad
to begin the new cycle.

RESET — Open the door slowly to prevent splash-out. Press the START/RESET pad

to cancel the cycle and close the door. Dishwasher will pump out and turn off
after 70 seconds.

NOTE: If the START/RESET light is flashing, close the door until the water
pumps out (this takes approximately 70 seconds) and the light stops flashing.

When the light stops flashing, the dishwasher can be reprogrammed and
restarted.

10. Clean — The CLEAN light is illuminated and a double beep will sound when the

selected cycle and enhancements are complete. You may remove the dishes
at any time. Note the high-efficiency fan will run quietly for 30 minutes to 4
hours (depending on selected cycle) after the CLEAN light is illuminated to
continue drying the dishes. This can be interrupted by opening the door and
pressing any keypad.

NOTE: To turn off the double beep indicator (or re-activate it if it was
previously disengaged), press the HEATED DRY pad 5 times within 3
seconds. A triple beep will sound to indicate the end-of-cycle beep option
has been toggled.

Dishwasher

Control Panel/Operation

11

Using the dishwasher

Dishwasher

Water
Temperature

The entering water must be at least 120°F
(49°C) and

not more than 150°F (66°C), for
effective cleaning and to prevent dish damage.
Check the water temperature with a candy or
meat thermometer. Turn on the hot water faucet

nearest the dishwasher, place the thermometer
in a glass and let the water run continuously into
the glass until the temperature stops rising.

Use a

Rinse

Agent

A rinse agent improves dry performance,
reduces spots and prevents new film build-up
on your dishes, glasses, flatware, cookware
and plastic. Jet-Dry®and Cascade Rinse Aid

®

are recommended rinse agents for Monogram
Dishwashers.

The rinse agent dispenser holds 3.5 oz. of rinse
agent. Under normal conditions, this will last
approximately one month. Try to keep it full,
but do not overfill.

To fill the rinse agent dispenser, make sure the
dishwasher is fully open.

Turn the dispenser cap to the left and lift it
out. Add rinse agent until the indicator window
shows full.

Clean up any spilled rinse agent with a damp
cloth. Replace the dispenser cap.

The amount of rinse agent released into the
final wash can be adjusted. The factory setting
is at the midpoint. If there are rings of calcium
(hard water) spots on dishes, try a higher
setting. If there is foaming, use a lower setting.

To adjust the setting, remove the dispenser cap;
then turn the adjuster counterclockwise to
increase the amount of rinse agent.

Rinse agent
adjuster

Indicator
window

Dispenser
cap

Dish
Preparation
Prior to
Loading

• No prerinsing of normal food soil is required.

• Scrape off hard soils, including bones,

toothpicks, skins and seeds.

• Remove large quantities of any remaining

food.

• Remove leafy vegetables, meat trimmings and

excessive amounts of grease or oil.

• Remove acidic food soils that can discolor

stainless steel.

Forget to
Add a
Dish?

A forgotten dish can be added any time before
the main wash.

1. Open the door slightly.

2. Wait until the water spray action stops. Steam

may rise out of the dishwasher.

3. Add forgotten dishes.

4. Close the door.

12

Use only detergent specifically made for use
in dishwashers. Cascade®, Cascade Complete

®

and Electrasol®Automatic Dishwashing
Detergents have been approved for use in all
Monogram Dishwashers. Keep your powdered
detergent fresh

and dry. Don’t put detergent

into the

dispenser until you’re ready to wash

dishes.

All wash cycles except RINSE ONLY require
detergent in the main and pre-wash cup. The
amount of detergent to use depends on
whether your water is hard or soft. With hard
water, fill the main wash section and pre-wash
section completely. With soft water, fill both
sections halfway. When using automatic
dishwashing detergents tabs, simply place one
tab in the main wash section and close.

Protect your dishes and dishwasher by
contacting your water department and asking
how hard your water is. Twelve or more grains
is extremely hard water. A water softener is
recommended. Without it, lime can build up in
the water valve, which could stick while open
and cause flooding. Too much detergent with
soft water can cause a permanent cloudiness of
glassware, called etching.

To fill the dispenser, if the dispenser is closed,
open the cover by depressing the cover latch.
Fill the Main Wash Section with detergent. Fill
the Pre-wash section if needed. Then close the
dispenser cover.

It is normal for the cover to open partially when
dispensing detergent.

Do not use hand dish detergent.

NOTE: Using a detergent that is not

specifically designed for dishwashers will
cause the dishwasher to fill with suds. During
operation, these suds will spill out of the
dishwasher vents, covering the kitchen
floor and making the floor wet.

Because so many detergent containers look
alike, store the dishwasher detergent in a
separate space from all other cleaners. Show
anyone who may use the dishwasher the correct
detergent and where it is stored.

While there will be no lasting damage to the
dishwasher, your dishes will not get clean using
a dishwashing detergent that is not formulated
to work with dishwashers.

Detergents

Pre-wash
section

Cover

Cover
latch

Main wash
section

Using the dishwasher

Dishwasher

Loading the Racks

Dishwasher

Upper Rack

Features and appearance of racks and
silverware basket may vary from your model.

Although the upper rack is for glasses, cups
and saucers, pots and pans can be placed in
this rack for effective cleaning. Cups and
glasses fit best along the sides and should be
placed open-end down. This is also
a secure place for dishwasher plastics.

The utility shelf (on some models) may be
placed in the up or down position to add
flexibility. A wine glass holder secures wine
glasses for best washability.

Some models have contoured metal cup
shelves that can secure up to 12 wine glasses
(as shown).

Because wine glasses come in various sizes,
after loading, slowly push in the rack to make
sure they will clear the top of the dishwasher.

The upper rack is good for all kinds of
odd-shaped utensils. Saucepans, mixing bowls
and other items should be placed face down.
Fold-down tines (on some models) provide
flexibility for extra-large and hard-to-fit items.

Secure larger dishwasher-safe plastics over 2 tines
when possible.

Make sure small plastic items are secure so they can’t
fall onto the heater.

Be sure that items do not protrude through the bottom
of the rack and block rotation of the middle spray
arm. This could result in poor wash performance
for items in the upper rack.

Check to make sure that no items will block rotation
of the wash arm.

13

To load flatware, simply push the adjustable
handle to either side (on some models).

Put flatware in the removable basket with fork
and knife handles up to protect your hands.
Place spoons in the basket with handles down.
Mix knives, forks and spoons so they don’t nest
together. Distribute evenly. Small plastic items,
such as measuring spoons and lids from small
containers should go in the bottom of the
silverware basket with the silverware on top.

The one-piece silverware basket can be
placed in the front, right side or back of the
lower rack.

A variety of options are available regarding the
three-piece silverware basket (on some models)
in your dishwasher. The complete basket is
designed to fit on the right side of the lower
rack. Additionally, each end of the basket is
removable to add loading flexibility to
accommodate flatware and lower rack
capacity needs.

The lids of both end and middle baskets
(on some models) can be closed to contain
small items. Long items can be placed on the
utility shelf in the upper rack.

The standard position of your adjustable rack
is “up” which allows for maximum clearance for
your taller items in the lower rack. If you have
taller wine glasses, tumblers or other items to
place in the upper rack, you may want to adjust
the rack to the lower position.

To lower the rack, support the weight of the
rack with your hands as shown and press both
finger pads about 1/4″ toward the inside of the
rack as indicated and guide the rack down to
its lower position.

To raise the rack to the “up” position, pull up
on the center of the rack side frame until the
rack locks into place.

Loading the Racks

Dishwasher

14

Adjustable
Upper Rack
(on some
models)

Silverware
Basket

Don’t let any
item extend
through bottom.

To remove end baskets, grasp the basket
at opposite corners and slide apart.

One-piece basket (on some models)

Three-piece basket (on some models)

Cutlery Tray

The cutlery tray holds up to 4 large knifes such
as a carver, chef’s knives, bread knife, etc., that
are too tall to fit in the silverware basket.

Hook the tray onto the rear of the upper rack.
Lay the knives between the guides (as shown).

Bowl Tines

The special large-bowl tines in the lower rack
add flexibility to your loading pattern. They
are useful for serving bowls or other large
bowls.

To use the bowl tines, fold down the 2 rows of
flex tines in front of the bowl tines and load
bowls just as you would in the upper rack.

You can remove the upper rack to allow space
for large items in the lower rack.

To remove the upper rack, unsnap and remove
the end caps on each side of the rails.

Pull the rack straight out and off the rails.

Replace the end caps, then push the rails all
the way back into the dishwasher. Slide the
shower nozzle attachment over the spout.

Then fill the lower rack and begin your cycle.

NOTE: Nozzle must be in place with upper
rack removed. If not installed properly, poor
wash performance and noise will result.

NOTE: Don’t forget to remove the shower
nozzle attachment before you replace the
upper rack.

15

Lower Rack

The lower rack is best used for plates, saucers
and cookware. Large items such as broiler pans
and baking racks should go along the left-hand
side. Load platters, pots and bowls along the
sides, in corners or in the back. The soiled side
of items should face the center of the rack. If
necessary, oversized glasses and mugs can be
placed in the lower rack to maximize loading
flexibility.

Also, be careful not to let a portion of an item
such as a pot or dish handle extend through
the bottom rack. This could block the wash
arm and cause poor washing results.

Fold-down tines (on some models) provide
flexibility for extra-large and hard-to-fit items.
The tines may be left in the up position or
folded down to customize the lower rack.

Shower nozzle
attachment

These tines fold down

Large-bowl tines

Remove the
Upper Rack

Extra Rack
Features
(on some
models)

Remove end cap

Unsnap

16

Follow
these
guidelines
for loading
10 and 12
place settings

Loading the Racks

Dishwasher

Features and appearance of racks and silverware baskets may vary from your model.

Upper Rack—10 place settings Lower Rack—10 place settings

Upper Rack—12 place settings Lower Rack—12 place settings

17

Care and Cleaning

Dishwasher

Exterior

To clean the control panel use a lightly dampened cloth then dry thoroughly. To clean the
exterior painted panels use a good appliance polish wax.

Never use sharp objects, scouring pads or harsh cleaners on any part of the dishwasher.

The stainless steel panels can be cleaned with CERAMA BRYTE®Stainless Steel Appliance
Cleaner or a similar product using a clean, soft cloth. You can order CERAMA BRYTE®Stainless
Steel Appliance Cleaner

through GE Parts by calling 800.626.2002 (for U.S. only). In Canada, call

1.888.880.3030.

Protect
Against
Freezing

If your dishwasher is left in an unheated place during the winter, ask a service technician to:

1. Cut off electrical power to the dishwasher. Remove fuses or trip circuit breaker.

2. Turn off the water supply and disconnect the water inlet line from the water valve.

3. Drain water from the water inlet line and water valve. (Use a pan to catch the water.)

4. Reconnect the water inlet line to the water valve.

The Air
Gap

An air gap protects your dishwasher against
water backing up into it if a drain clogs. The air
gap is not a part of the dishwasher. It is not
covered by your warranty. Not all plumbing
codes require air gaps, so you may not have one.

The air gap is easy to clean.

1. Turn off the dishwasher and lift off the

chrome cover.

2. Unscrew the plastic cap and clean with

a toothpick.

Interior

The stainless steel used to make the dishwasher tub and inner door provides the highest reliability
available in a GE dishwasher. If the dishwasher tub or inner door should be scratched or dented
during normal use, they will not rust or corrode. These surface blemishes will not affect their
function or durability.

Check the air gap any time your dishwasher
isn’t draining well.

Two types of
air gaps

18

PROBLEM POSSIBLE CAUSE WHAT TO DO

Control panel lights go Time too long between • Each pad must be touched within 30
off when you’re setting touching of selected pads seconds of the others. To relight, touch any
controls pad again, or unlatch and relatch door.

Noise Some of the sounds you • Detergent cup opening.

will hear are normal

• The motor stopping during the drying
period.

• Water draining out of the tub immediately
after you touch START/RESET pad.

• Dry fan running.

Utensils are not secure • Make sure everything is secured in
in the rack or something dishwasher.
small has dropped into
the rack

Motor hums • Dishwasher has not been used on a regular

basis. If you do not use your dishwasher
often, set it to fill and pump out once every
week. This will help keep the seal moist.

Detergent left in Dishes are blocking the • Reposition the dishes.
dispenser cups detergent cups

Water standing in the This is normal • A small amount of clean water around the
bottom of the tub outlet on the tub bottom at the back of the

tub keeps the water seal lubricated.

Water won’t pump out Drain is clogged • If you have an air gap, clean it.
of the tub

• Check to see if your kitchen sink is
draining well. If not, you may need a
plumber.

• If the dishwasher drains into a disposer,
run disposer clear.

Suds Correct detergent • Use only automatic dishwasher detergents

wasn’t used to avoid sudsing. Cascade®, Cascade

Complete®and Electrasol®dishwasher

detergents have been approved for use
in all Monogram dishwashers.

• To remove suds from the tub, open the
dishwasher and let suds dissipate. Add 1
gallon of cold water to the tub. Pump out
water by starting any cycle and then resetting
the unit after 10 seconds. See Control Panel
section. Repeat if necessary.

Rinse agent was spilled • Always wipe up rinse agent spills

immediately.

Stained dishwasher Detergent with colorant • Some detergents contain colorant (pigment
parts was used or dyes) that will discolor the tub interior

with extended use. Check the detergent
cup for signs of any discoloration. If cup is
discolored, change to detergent without any
colorant. Cascade®, Cascade Complete®and

Electrasol®dishwasher detergents have been

approved for use in all Monogram
dishwashers.

Some tomato-based foods • Use of the RINSE ONLY cycle after adding
can stain the dish to the load can decrease the level of

staining.

• GE also recommends Cascade®Plastic
Booster™to help remove these types of

stains.

Before You Call For Service

Dishwasher

Questions?
Use this

problem
solver

19

Questions?
Use this

problem
solver

PROBLEM POSSIBLE CAUSE WHAT TO DO

Dishes and flatware Lower inlet water • Make sure inlet water temperature is correct
not clean temperature (see Using the Dishwasher section).

• Run water at the nearest faucet prior to

starting the diswasher to insure optimal water
temperature.

Water pressure is • Turn on a facucet. Is water coming out
temporarily low more slowly than usual? If so, wait until

pressure is normal before using your
dishwasher.

Air gap is clogged • Clean air gap.
Improper rack loading • Make sure large dishware does not block the

detergent dispenser or the wash arms.

• Glasses and dishes must face the spray arms.

Spots and filming on • Use Jet Dry®or Cascade Rinse Aid®rinse
glasses and flatware agent to remove spots and prevent new film

buildup.

• Install water softener.

• To remove stubborn spots and pre-existing

film from glassware:
1Remove all metal utensils from the

dishwasher.

2Do not add detergent.
3Select the COOKWARE cycle.
4Start the dishwasher and allow to run for

18 to 22 minutes. Dishwasher will now be
in the main wash.

5Open the door and pour 2 cups (500 ml)

of white vinegar into the bottom of the
dishwasher.

6Close the door and allow to complete the

cycle. If vinegar rinse doesn’t work: Repeat
as above, except use 1/4 cup (60 ml) of
citric acid crystals instead of vinegar.

Cloudiness on glassware Combination of soft water • This is called etching and is permanent.

and too much detergent To prevent this from happening, use less

detergent if you have soft water. Wash
glassware in the shortest cycle that will get
it clean.

Water temperature • Lower the water heater temperature.
entering the dishwasher
exceeds 150°F

Black or gray marks on Aluminum utensils have • Remove marks with a mild, abrasive
dishes rubbed against dishes cleaner.

Extremely hard water
Low inlet water

temperature
Overloading the dishwasher
Improper loading
Old or damp powder

detergent
Rinse agent dispenser

empty
Too little detergent

20

Questions?
Use this

problem
solver

PROBLEM POSSIBLE CAUSE WHAT TO DO

Yellow or brown film Tea or coffee stains • Remove the stain by hand, using a solution
on inside surfaces of 1/2 cup bleach and 3 cups warm water.

CAUTION:Before cleaning

interior, wait at least 20 minutes after a
cycle for the heating element to cool
down. Failure to do so can result in burns.

An overall yellow or brown • A special filter in the water supply line is
film can be caused by iron the only way to correct this problem.
deposits in water Contact your GE dealer or a water softener

company

White film on inside Hard water minerals • GE recommends Jet Dry®Dishwasher
surfaces Cleaner to help remove some hard water

and mineral stains.

• For extreme staining, clean the interior by

applying dishwasher detergent to a damp
sponge. Wear rubber gloves. DO NOT use
any type of cleanser other than those
recommended or dishwasher detergent
because it may cause foaming or sudsing.

Cascade®, Cascade Complete®and
Electrasol®Automatic Dishwashing

Detergents have been approved for
use in all Monogram Dishwashers.

Dishes don’t dry Low inlet water • Make sure inlet water temperature is

temperature correct (see Using the Dishwasher

section).

• Select ADDED HEAT.

• Select HEATED DRY.

Rinse agent dispenser is • Check the rinse agent dispenser.
empty

Dishwasher won’t run Fuse is blown, or the • Replace fuse or reset circuit breaker.

circuit breaker tripped Remove any other appliances from the

circuit.

• Try resetting the START/RESET pad.

Wall switch • Check for a wall switch that the dishwasher
(some installations) is in might be connected to. A wall switch is
the “off” position required by electrical codes in some

localities. Turn the switch “on” if it is “off.”

Steam This is normal • Steam comes through the vent on the

bottom of the door during drying and
when water is being pumped out.

Sanitized light does not The door was opened and • Do not interrupt the cycle anytime during
illuminate at the end of the cycle was interrupted or after main wash.
the cycle (Anti-Bacteria during or after the main
cycle only) wash portion

The incoming water • Raise the water heater temperature to
was too low 120°F.

Before You Call For Service

Dishwasher

21

Consumer Services

Dishwasher

With the purchase of your new Monogram appliance, receive the
assurance that if you ever need information or assistance from GE,
we’ll be there. All you have to do is call—toll-free!

GE Answer
Center

®

In the USA:

800.626.2000

Whatever your question about any Monogram major appliance, GE Answer Center

®

information service is available to help. Your call—and your question—will be answered
promptly and courteously. And you can call any time. GE Answer Center®service is open
24 hours a day, 7 days a week.

OR

Visit our Website at: www.monogram.com

In Canada, call 1.888.880.3030.

In-Home
Repair Service

In the USA:

800.444.1845
In Canada:

1.888.880.3030

A GE consumer service professional will provide expert repair service, scheduled at a time
that’s convenient for you. Many GE Consumer Service company-operated locations offer you
service today or tomorrow, or at your convenience (7:00 a.m. to 7:00 p.m. weekdays, 9:00 a.m.
to 2:00 p.m. Saturdays). Our factory-trained technicians know your appliance inside and out—
so most repairs can be handled in just one visit.

Service Contracts

In the USA:

800.626.2224
In Canada:

1.888.880.3030

You can have the secure feeling that GE Consumer Service will still be there after your
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll
receive a substantial discount. With a multiple-year contract, you’re assured of future
service at today’s prices.

Parts and
Accessories

In the USA:

800.626.2002
In Canada:

1.888.880.3030

Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are fully warranted.

User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

For Customers
With Special
Needs…

In the USA:

800.626.2000

GE offers Braille controls for a variety of GE appliances, and a
brochure to assist in planning a barrier-free kitchen for persons
with limited mobility.

Consumers with impaired hearing or speech who have access to a
TDD or a conventional teletypewriter may call 800.TDD.GEAC
(800.833.4322) to request information or service.

www.monogram.com

22

Notes

Dishwasher

23

Notes

Dishwasher

24

Notes

Dishwasher

25

YOUR MONOGRAM DISHWASHER WARRANTY
Staple sales slip or cancelled check here. Proof of original purchase
date is needed to obtain service under warranty.

WHAT IS
COVERED

From the Date
of the Original
Purchase

ONE-YEAR
Any part of the dishwasher which fails due to a defect in materials or workmanship. During this

full one-year warranty, GE will also provide, free of charge, all labor and in-home service to

replace the defective part.

Second Year
Any part of the dishwasher which fails due to a defect in materials or workmanship. During this

second-year limited warranty, you will be responsible for any labor or in-home service costs.
Five Years

The dishwasher rack and/or the electronic control module, if these should fail due to a defect in

materials or workmanship. During this five-year limited warranty, you will be responsible for any
labor or in-home service costs.

Lifetime
The stainless steel tub or door liner, if it fails to contain water due to a defect in materials or

workmanship. During this full lifetime warranty, GE will also provide, free of charge, all labor
and in-home service to replace the defective part.

This warranty is extended to the original purchaser and any succeeding owner for the products
purchased for ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada.
In Alaska the warranty is the same except that it is LIMITED because you must pay to ship the
product to the service shop or for the service technician’s travel cost to your home.

All warranty service will be provided by our Factory Service Centers or by our authorized
Customer Care®servicers during normal working hours.

Should your appliance need service, during warranty period or beyond, in the U.S.A. call

800.444.1845. In Canada: 888.880.3030.

Some states do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights which vary from state to state. To know what your
legal rights are in your state, consult your local or state consumer affairs office or your state’s
Attorney General.

Warrantor: General Electric Company, Louisville, KY 40225.

WHAT IS NOT
COVERED

• Service trips to your home to teach you
how to use the product.

• Improper installation, delivery or
maintenance.

• Replacement of house fuses or resetting
of circuit breakers.

• Failure of the product if it is abused, misused,
or used for other than the intended purpose
or used commercially.

• Damage to the product caused by accident,
fire, floods or acts of God.

• Incidental or consequential damage caused by
possible defects with this appliance.

• Cleaning or servicing of the air gap device in
the drain line.

• Damage caused after delivery including
damage from items dropped on the door.

Warranty for customers in the USA

Dishwasher

Some provinces do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. This warranty gives you specific legal
rights, and you may also have other rights which vary from province to province. To know what
your legal rights are in your province, consult your local or provincial consumer affairs office.

Warrantor: Camco Inc., 1 Factory Lane, Suite 310, Moncton, N.B. E1C 9M3.

26

Warranty for customers in Canada

Dishwasher

YOUR MONOGRAM DISHWASHER WARRANTY
Staple sales slip or cancelled check here. Proof of original purchase
date is needed to obtain service under warranty.

WHAT IS
COVERED

From the Date
of the Original
Purchase

ONE-YEAR
Any part of the dishwasher which fails due to a defect in materials or workmanship. During this

full one-year warranty, GE will also provide, free of charge, all labor and in-home service to

replace the defective part.

Second Year
Any part of the dishwasher which fails due to a defect in materials or workmanship. During this

second-year limited warranty, you will be responsible for any labor or in-home service costs.
Five Years

The dishwasher rack, if it should rust, or the electronic control module, if it should fail due to a

defect in materials or workmanship. During this five-year limited warranty, you will be responsible
for any labor or in-home service costs.

Lifetime
The stainless steel tub or door liner, if it fails to contain water due to a defect in materials or

workmanship. During this full lifetime warranty, GE will also provide, free of charge, all labor
and in-home service to replace the defective part.

This warranty is extended to the original purchaser and any succeeding owner for products
purchased for ordinary home use in Canada. Proof of original purchase date is needed to obtain
service under the warranty.

All warranty service will be provided by our Factory Service Centers or by our authorized
Customer Care®servicers during normal working hours.

Should your appliance need service, during warranty period or beyond, call 1.888.880.3030.

WHAT IS NOT
COVERED

• Service trips to your home to teach you
how to use the product.

• Improper installation, delivery or
maintenance.

• Replacement of house fuses or resetting
of circuit breakers.

• Failure of the product if it is abused, misused,
or used for other than the intended purpose
or used commercially.

• Damage to the product caused by accident,
fire, floods or acts of God.

• Incidental or consequential damage caused by
possible defects with this appliance.

• Cleaning or servicing of the air gap device in
the drain line.

• Damage caused after delivery including
damage from items dropped on the door.

27

General Electric Company

Warranty Registration Department
P.O. Box 34980
Louisville, KY 40232-2150

Place
1st Class
Letter
Stamp
Here

GE Appliances

Consumer Product

Ownership Registration

Important Mail Today

165D4700P279
49-5954

Printed in the United States

12-03 JR

Consumer Product Ownership Registration

Dear Customer:
Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to

have you as a customer!

Follow these three steps to protect your new appliance investment:

1

Complete and mail
your Consumer
Product Ownership
Registration today.

Have the peace of mind
of knowing we can
contact you in the
unlikely event of a
safety modification.

2

After completing this
registration, write your
model and serial
numbers in this manual
and store this document
in a safe place. You will

need this information
should you require
service. The service
number in the USA:

800.444.1845. In Canada:

1.888.880.3030.

3

Read your “Owner’s
Manual” carefully.
It will help you
operate your new
appliance properly.

Important: If you did not get a registration card with your product, detach and return the form below to

ensure that your product is registered, or register online at www.monogram.com.

Consumer Product Ownership Registration

Pr

oduct Model Number Serial Number

Dishwasher

Important

Mail

Today!

First

Name

Apt. #

Street

Address

City

Last
Name

Zip
CodeState

Date Placed

In Use

Month Day Year

Phone
Number

TAPE CLOSED

FOLD HERE

Mr.  Ms.  Mrs. 

Miss 

General Electric Company
Louisville, KY 40225

Monogram®

✄ ✄

✄

www.monogram.com

E-mail Address*

* Please provide your e-mail address to receive, via e-mail, discounts, special offers and other important

communications from GE Appliances (GEA).

■■ Check here if you do not want to receive communications from GEA’s carefully selected partners.

FAILURE TO COMPLETE AND RETURN THIS CARD DOES NOT DIMINISH YOUR WARRANTY RIGHTS.
For information about GEA’s privacy and data usage policy, go to www.monogram.com and click on “Privacy

Policy” or call 800.626.2224.