Monogram GE RPWFE Owner's Manual

W
Ow
ers
I
Double-Door, Bottom-Drawer, Free-Standing Refrigerators
239D4535P003 49-60718
08-14GE monogram.com
Fran(;ais
The French section begins on page 23. La section franc aise commence _ la page 23
Espahol
The Spanish section begins on page 43 La seccion en espar]ol empieza en la p_'_gina43,
Consumer Information
Stainless Steel Refrigera tot
/ntroduct/on
Contents
Your new Monogram refrigerator makes an eloquent statement of style, convenience and kitchen planning flexibility, Whether you chose it for its purity of design, practical storage arrangements or assiduous attention to detail-or for all of these reasons-you'll find that your Monogram refrigerc_tor's superior blend of form and function will delight you for years to come,
The information on the following pages will help you operate and maintain your refrigerator properly, If you have any other questions, visit our Website at: monogram.com
Consumer Services
Important Phone Numbers .................. 20
Model and Serial Numbers .................... 3
Performance Data Sheet .................... 18
Problem Solver ........................... 16-17
Product Registration .......................... 3
Safety Instructions ........................ 4-5
Warranty ........................... Back Cover
Water Filter Warranty ....................... 14
Operating Instructions
Automatic Icemaker ......................... 13
Additional Features ........................... 6
Internal Water Dispenser ..................... 7
Shelves and Bins .......................... 9-11
Temperature Controls ........................ 6
Temperature Controlled Drawer .............. 12
Water Filter .................................. 8
Care and Cleaning
Cleaning-Outside and Inside ................ 14
Light Bulb Replacement ..................... 15
Moving ..................................... 14
Vacation .................................... 14
Before using
your
rehrigera tot
Read this manual carefully, It is intended to help you operate and maintain your new refrigerator properly,
Keep it handy for answers to your questions,
If you don't understand something or need more help, there is a list of toll-free consumer service
numbers included in the back section of this manual,
OR
Visit our Website at: monogram,com
Consumer Information
Stainless Steel Refrigera tot
Write
down the model & serial numbers
ff j/ou
received a
damaged
rehrigera tot
Save time & money
You'll see them on (_label inside the fresh food compartment at the top on the right side,
Please write these numbers on the Consumer Product Ownership Registration Card included
with the packing material,
Immediately contact the dealer (or builder) that sold you the refrigerator,
Before you request service, check the Problem Solver in the back of this manual,
Before sending in this card, please also write these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence or service calls concerning your refrigerator,
It lists causes of minor operating problems that you can correct yourself,
/f you need
service
To obtain service, see the Consumer Services page in the back of this manual,
We're proud of our service and want you to be pleased, If for some reason you are not happy with the service you receive, here are steps to follow for further help,
For customers in the USA:
FIRST,contact the people who serviced your appliance, Explain why you are not pleased, In most cases, this will solve the problem,
NEXT,if you are still not pleased, write all the details-including your phone number-to:
Manager, Customer Relations GEAppliances Appliance Park
Louisville, KY40225
For customers in Canada:
FIRST,contact the people who serviced your appliance, Explain why you are not pleased, In most cases, this will solve the problem,
NEXT,if you are still not pleased, write all the details-including your phone number to:
Manager, Consumer Relations Mabe Canada Inc,
1 Factory Lane, Suite 310 Moncton, N,B, E1C 9M3
IMPORTANTSAFETYINSTRUCTIONS
READAND SAVETt-tESEINSTRUCTIONS
A This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety
messages will follow the safety alert symbol and the word "DANGER", "WARNING", or "CAUTION". These words are defined as:
Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in death or serious injury.
Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
When using this appliance, always exercise
basic safety precautions, including the following:
Use this appliance only for its intended purpose as described in this Owner's Hanual.
This refrigerator must be properly installed in accordance with the Installation Instructions before it is used.
Do not allow children to climb, stand or hang on the shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.
Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
Unplug your refrigerator before cleaning and making repairs. NOTE: We strongly recommend that any servicing be performed by a qualified individual. NOTE: Power to the refrigerator cannot be disconnected by any setting on the control panel.
Because of potential safety hazards under certain conditions, we strongly recommend against the use of an extension cord.
However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed (in the United States) or a CSA certified (in Canada), 3-wire grounding type appliance extension cord having a grounding type plug and outlet and that the electrical rating of the cord be 15 amperes (minimum) and 120
volts.
Replace all parts and panels before operating.
Do not touch the cold surfaces in the freezer compartment when hands are damp or wet. Skin may adhere to these extremely cold surfaces.
In refrigerators with automatic icemakers, avoid contact with moving parts of the ejector mechanism, or with the heating element located on the bottom of the icemaker. Do not place fingers or hands on the automatic icemaking mechanism while the refrigerator is plugged in.
Keep fingers out of the "pinch point" areas: clearances between the doors and between the doors and cabinet are
necessarily small. Be careful closing doors when children are in the area.
o
Do not refreeze frozen foods which have thawed completely.
o
Do not clean glass shelves or covers with warm water when they are cold. Glass shelves and covers may break if exposed to sudden temperature changes or impact, such as bumping or dropping. Tempered glass is designed to shatter into many small pieces if it breaks.
RISKOFCHILDENTRAPMENT
Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous...even if they will sit for 'lust a few days." Ifyou are getting rid of your old refrigerator, please follow the instructions below to help prevent
accidents.
REFRIGERANTS
All refrigeration products contain refrigerants, which under federal law must be removed prior to product disposal.
Before you throw away your old refrigerator or freezer:
Take offthe doors.
Leave the shelves in place so that children may not easily climb inside.
Ifyou are getting rid of an old refrigeration product, check with the company handling the disposal
about what to do.
IMPORTANTSAFETYINSTRUCTIONS
_Explosion Hazard.
Keep flammable materials and vapors, such as gasoline, away from refrigerator. Failure to do so can
result in fire, explosion, or death.
Tip Over Hazard, Built-in style models (model PYE, CYE, GYE, PWE, CWE, and ZWE) are top heavy, especially with any doors open. These models must be secured with the anti-tip floor bracket to prevent tipping forward, which could result in death or serious injury. Read and follow the entire installation instructions for installing the anti-tip floor bracket packed with your refrigerator.
Electrical Shock Hazard,
Plug into a grounded 3-prong outlet.
Do not remove the ground prong. Do not use an adapter.
Failure to follow these instructions can result in death, fire, or electrical shock.
HOW TOCONNECTE1ECTRIC/TY
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
For personal safety, this appliance must be properly grounded.
The power cord of this appliance isequipped with a 3-prong (grounding) plug which mates with a
standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazard from this
appliance. Have the wall outlet and circuit checked by a
qualified electrician to make sure the outlet is properly grounded.
Where a standard 2-prong wall outlet is encountered, it is your personal responsibility
and obligation to have it replaced with a properly grounded 3-prong wall outlet.
The refrigerator should always be plugged into its own individual electrical outlet which has a voltage
rating that matches the rating plate.
A 115 Volt AC, 60 Hz, 15- or 20-amp fused, grounded electrical supply is required. This provides the best
performance and also prevents overloading house wiring circuits which could cause a fire hazard from
overheated wires. Never unplug your refrigerator by pulling on the
power cord, Always grip plug firmly and pull straight out from the outlet,
Repair or replace immediately all power cords that have become frayed or otherwise damaged, Do not
use a cord that shows cracks or abrasion damage along its length or at either end,
When moving the refrigerator away from the wall, be careful not to roll over or damage the power cord,
USEOFEXTENSIONCORDS
Because of potential safety hazards under certain conditions, we strongly recommend against the
use of an extension cord.
However, if you must use an extension cord, it is absolutely necessary that it be a UL-listed,
3-wire grounding type appliance extension cord having a grounding type plug and outlet and that
the electrical rating of the cord be 15 amperes (minimum) and 120 volts.
Operating Instructions
Sta in/ess Stee/ Refrigera tor
Tempera ture
controls
Changing Temperature Controls
Temperature Display is located on inside of left-hand refrigerator door, To change
the temperature, press and release the REFRIGERATOR or FREEZER pad, The ACTUAL
TEMPlight will come on and the display will
show the actual temperature, To change the temperature, tap either the
REFRIGERATOR or FREEZER pad until the desired temperature is displayed, To turn OFFcooling system, press and hold the REFRIGERATOR and FREEZER pads simultaneously for 3 seconds, When the cooling system is OFFthe display should read OFF To turn ONcooling system, press either
REFRIGERATOR or FREEZER pad, The display will show the preset temperature settings of
37°Ffor refrigerator and O°Ffor freezer, Turning the cooling system off stops the cooling to
refrigerator, but it does not shut offthe electrical
power,
Refrigerator
i -m
Hold 3 Sec for °F/°C
Recommended: 37 °F
ActuaJSet
ID!3
-00°c
_._EnergySmart
Recommended:O°F
i Freezer
Energy Smart Override
_. Hold 3 Seconds ..2
f
I DoorAlarm
I Ice Maker
I LockControls
Hold 3 Seconds
I Reset Filter
Hold 3 Seconds
DOOF a/al?rFI
Ice maker
Lock
COFltFO/S
Reset filter
The door alarm will sound if either door is open for more than 2 minutes, The beeping sound will stop when you close the door,
Press to turn the ice maker on or off,
Press and hold for 3 seconds to lock or unlock the
refrigerator and freezer controls,
Press and hold for 3 seconds after replacing the
filter to reset the timer,
Dispensers
Sta in less Steel Refrigera tot
internal water dispenser
The water dispenser is located on the left wall
inside the refrigerator compartment,
To dispense water:
1 Hold the glass against the recess,
2 Push the water dispenser button,
3 Hold the glass underneath the dispenserfor 2-3
seconds after releasing the dispenser button, Water may continue to dispense after the
button is released,
if no water is dispensed when the refrigerator is
first installed, there may be air in the water line
system, Press the dispenser button and run 77/z
gallons to remove trapped air from the water line
and to fill the water system, During this process,
the dispenser noise may be loud as the air is purged from the water line system, To flush out impurities in the w_Tter line, throw away the first
6 glassfi_ls of wa ter, NOTE: To avoid water deposits, the dispenser
should be cleaned periodically by wiping with a clean cloth or sponge,
Water Filter
5"ta in less 5"tee/Refrigera tor
Water
filter
Water Filter Cartridge
The water filter cartridge is located in the fresh food interior on the left side wall, near the top.
Select models use radio frequency identification (RFID) to detect leaks and monitor filter status. The
RFID technology is certified by the FCC.
FCCID:ZKJ-EBX1532P001 ICID:
10229A-EBX1532P001
"This device complies with part 15of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired opera tion, "
"This device complies with Industry Canada licence- exempt R$S standard(s). Operation is subject to the following two conditions: (1} this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. "
When to replace the filter cartridge
The filter cartridge should be replaced every six months or earlier if 170 gallons of water has been dispensed or the flow of water to the dispenser or
icemaker decreases. Touch Screen Models: A filter status message will
appear on the screen when the water filter needs to be replaced. The filter status will automatically
update when the filter is replaced. Non-touch Screen Models: A filter indicator light will
illuminate on the screen when the water filter needs to be replaced.
Removing the filter cartridge
To replace the filter, first remove the old cartridge by opening the filter door and pulling on the bottom of
the cartridge to allow it to swing outward. When the cartridge can no longer swing, gently pull to unseat it from the cartridge holder. DO NOT TWIST CARTRIDGE. A small amount of water may drip out.
Installing the Filter Cartridge
1.Align top of filter with cartridge holder and push until cartridge is fully seated. The arrow on the
label should point up if cartridge is oriented correctly.
2. While continuing to ensure cartridge is fully seated in the holder, gently swing the filter inward until it is in position. If filter will not swing easily, check to ensure filter is properly aligned and fully seated
within the cartridge holder.
f
Push \Puil
©
3, Run two gallons of water through the cold water
dispenser (about 5 minutes) to remove air from
the system. A newly installed filter cartridge will
cause water to spurt from the dispenser. Use a large pitcher or sports bottle to catch the water
spray,
4, Reset Filter Status message (non-touch screen
models).
Note: It is normal for water to appear discolored during the initial system flush, Water color will return to normal after first few minutes of dispensing,
Filter Bypass Plug
To reduce the risk of property damage due to water leakage, you MUST use the filter bypass plug when a replacement filter cartridge is not available, The dispenser and icemaker will not operate without either the filter or bypass plug installed, The bypass
plug is installed in the same way as a filter cartridge,
To reduce the risk associated with choking, do not allow children under 3 years of age to have access to small parts during the installation of this product. The disposable filter cartridge should be replaced every 6 months at the rated capacity, or sooner if a noticeable reduction in flow rate occurs.
For the maximum benefit of your filtration system, GE recommends the use of GE-branded filters only. Using GE-branded filters in GEand HotpoinP' refrigerators provides optimal performance and reliability. GE filters meet rigorous industry NSF standards for safety and quality that are important for products that are filtering your water. GE has not qualified non-GE-branded filters for use in GE and Hotpoint refrigerators and there is no
assurance that non-GE-branded filters meet GE's standards for quality, performance and reliability. If you have questions, or to order additional filter cartridges, visit our website at www.geapplianceparts.
com or call GE Parts and Accessories, 8003626.2002. Customers in Canada should consult the yellow pages for the nearest Camco Service Center.
Shelves and Bins
Stainless Steel RefHgera tot
Rearranging the shelves
Spillproof
shelves
Shelves in the refrigerator compartment are adjustable,
Refrigerator Compartment
To remove:
1. Remove all items from the shelf,
2. Tilt the shelf up at the front,
3. Lift the shelf up at the back and bring the shelf out,
To replace:
1. While tilting the shelf up, insert the top hook
at the back of the shelf in a slot on the track,
2. Lower the front of the shelf until the bottom of the shelf locks into place,
Spillproof shelves have special edges to help prevent spills from dripping to lower shelves,
1 / p'_'
QuickSpace TM
she/f*
This shelf splits in half and slides under itself for storage of tall items on the shelf below,
This shelf can be removed and replaced or relocated (just like spillproof shelves),
NOTE: The back half of the Quick Space Shelf is not adjustable,
*Select Models Only
\ \
Shelves and Bins
5"ta inless Steel Refrigera tot
Non-
adjustable
dairy bin
Adjustable
bins on doors
Toremove: Lift the dairy bin straight up, then pull out.
To replace: Engage the bin in the molded door supports and push down. The bin will lock in place.
Adjustable bins can easily be carried from refrigerator to work area.
To remove: Lift bin straight up, then pull out. To replace or relocate: Slide in the binjust above the
molded door supports, and push down. The bin will lock in place.
Ii iiii
Drop down tray * (tray open)
1. Open right fresh food door
2. Depress both buttons on lower sides of bin and bin will drop down.
3. Reverseto reinstall.
*Select Models Only
i
Freezer basket
and drawer
10
Dispense Models
(Right Hand Door)
1. Basket.
2. Drawer
3. Ice Bucket*
*Select Models Only
Non-Dispense Models (Left Hand Door)
Basket removal 1. Open fresh food doors.
(bottom drawer) 2. open freezer door to the stop position.
3. Remove freezer basket by lifting up the rear of the basket and rotate it upward,
4. Lift it out to remove,
Toreplace:
Reverse step 1 thru 4 to replace,
Shelves and Bins
Stain/ess Stee/ Refrigerator
Non-
Adjustab/e
bins on the freezer
door
Adjustab/e
de/i/produce drawer
Toremove:push in plastic tab on either left or right
side
To replace: slide bin into location until it locks into place,
To remove:pull the drawer out to the stop position, Lift the front of the drawer up and out,
To replace: pull left and right slides untill fully extended, Place drawer back in first and rotate
drawer front down to seat on slides, Push the drawer in to closed position,
Drawer
divider _
To remove:pull the drawer out to the stop position, Slide pan divider to right to release it from the pan,
To replace: place pan divider into the groove on the right and slide it to the left as needed,
*Select Models Only
11
Climate Zone and Temperature Controlled Drawer
CfimateZone Keep fruits and vegetables organized in separate
compartments for easy access, Excess water that may accumulate in the bottom of
the drawers or under the drawers should be wiped dry,
Stainless Steel Refrigera tot
Temperature
controlled dFawer
TempSelectZone Meot Beveroge Dell
I
I I
I
I
Do not store glass bottles at this setting. If
The Temperature Controlled Drawer is a full-width drawer with adjustable temperature control, This drawer can be used for large miscellaneous items,
To change setting, press select button, Note: Temperatures indicate the appropriate
temperatures for the food and actual tempera- tures may vary based on normal operation and other factors such as door openings and fresh food set point,
r-
, 732_ 34° 38°
I I
Laceration Hazard,
they are frozen, they can break and result in
i personal injury.
L J
L qF
12
Automatic Icemaker
Stainless Steel Refrigera tot
Automatic
/cemaker
NOTE: A newly installed refrigerator may rake 72 to 24 hours to begin making ice.
The ice maker will produce seven cubes per cycle approximately 100-130 cubes in a 24-hour period, depending on freezer compartment temperature, room temperature, number of door openings and
other use conditions. The ice maker will fill with water when it cools to 15°F (-10°C). A newly installed refrigerator may take 12 to
24 hours to begin making ice cubes. Ifthe refrigerator isoperated before the water line
connection is made to the unit or if the water supply to an operating refrigerator is turned off, make sure
that the ice maker isturned off. Once the water has been connected to the refrigerator, the ice maker
may be turned on. See the table below for details. You may hear a buzzing sound each time the ice
maker fills with water. Throw away the first few batches of ice to allow the
water line to clear. Be sure nothing interferes with the sweep of the
feeler arm. When the bin fills to the level of the feeler arm, the ice
maker will stop producing ice. It isnormal for several cubes to be joined together.
If ice is not used frequently, old ice cubes will become cloudy, taste stale and shrink.
aker
FeelerArm
NOTE:/n homes with lower-than-average water pressure, you may hear the icemaker cycle multiple times when making one batch of ice,
To minimize the risk of
personal injury, avoid contact with the moving parts of the ejector mechanism, or with the heating element that releases the cubes. Do not place fingers or hands on the automatic ice making mechanism while the refrigerator is plugged in.
Toturn offthe ice maker, use the "ICE MAKER" button on the controls.
Accessing ice
Freezer Ice Bucket*
The ice storage is in the freezer compartment drawer.
o Open the freezer drawer.
. The ice bucket is located on the left side of the
upper basket.
. Pull the upper basket forward to remove the ice
bucket.
*Select Models Only
Freezer Ice Bucket
13
Care and Cleaning
5"ta inless Steel RefHgera tot
Cleaning the outside
Cleaning the inside
The stainless steel panels and handles can be cleaned with a commercially available stainless steel cleaner such as Stainless SteelMagic, TM
St_inless Steel Magic is available at Ace, True Value, Servistar, HWI and other leading stores. It is also available through GE Parts and Accessories, 800.626.2002. Order port number
WXlOX15. Do not use appliance wax or polish on the
stainless steel.
To help prevent odors, leave an open box of baking soda in the fresh food and freezer
compartments. Unplug the refrigerator before cleaning. If this
is not practical, wring excess moisture out of sponge or cloth when cleaning around switches, lights or controls.
Use worm woter ond boking sodo solution- about a tablespoon (15 ml) of baking soda to a quart (1 liter) of water. This both cleans and
neutralizes odors. Rinse and wipe dry.
Silver-accented plastic parts should be washed with soap or other mild detergents. Wipe clean with a sponge, damp cloth or paper towel.
Do not use scouring pads, powdered cleaners, bleach or cleaners containing bleach because these products can scratch and weaken the paint
finish.
Use of any cleaning solution other than that which is recommended, especially those that contain petroleum distillates, can crack or damage the interior of the refrigerator.
Avoid cleaning cold glass shelves with hot water because the extreme temperature difference may cause them to break. Handle glass shelves carefully. Bumping tempered glass can cause it to shatter.
Do not wash any plastic refrigerator parts in the dishwasher.
Behind the
rehrigera tor
Preparing for vacation
Preparing to mo ve
Be careful when moving the refrigerator away from the wall, All types of floor coverings can be damaged, particularly cushioned coverings and
those with embossed surfaces, Raise the leveling legs located at the bottom front of
the refrigerator. Pull the refrigerator straight out and return it
to position by pushing it straight in. Moving the
For long vacations or absences, remove food and unplug the refrigerator. Clean the interior with a
baking soda solution of one tablespoon (15 ml) of baking soda to one quart (1 liter) of water. Leave the doors open.
If the temperature can drop below freezing, have a qualified service technician drain the water supply
system to prevent serious property damage due to flooding.
1) Turn refrigerator off(pg. 6) or unplug the refrigerator.
Secure all loose items such as shelves and drawers by taping them securely in place
to prevent damage.
refrigerator in a side direction may result in damage to the floor covering or refrigerator.
Lower the leveling legs until they touch the floor. When pushing the refrigerator back, make sure
you don't roll over the power cord or icemaker supply line.
2) Empty ice bucket
3) Turn water supply off If you cut the water supply off, turn off the ice
maker (pg. 13). Upon returning from vacation:
1) Replace the water filter.
2) Run 2 gallons of water through the cold water dispenser (about 5 minutes) to flush the system.
refrigerator against the hand truck. This could damage the refrigerator. Handle only from the sides of the refrigerator.
When using a hand truck to move the refrigerator, do not rest the front or back of the
14
Be sure the refrigerator stays in an upright position during moving.
Replacing the Light Bulbs
5"ta inless Steel Refrigera tot
Fresh food
compartment i
upper light
There is LEDlighting in fresh food compartment and on the bottom of the fresh food doors to light the
freezer compartment, An authorized technician will need to replace the
LED light,
Ifthis assembly needs to be replaced, call GE
Service at 1,800,432,2737 in the United States or 1,800,561,3344 in Canada,
LEDLights
15
The Problem Solver
5"ta inless 5reel Ref?igera tot
Normal operating
sounds
Newer refrigerators sound different from older refrigerators. Modern refrigerators have more features and use newer technology.
Do you hear what ! hear? These sounds are normal
HUMMM...
WHIR!
-- WHOOSH...
Thenew high efficiencycompressor may run faster and longer than your old refrigerator andyou may
hear a high-pitched hum or pulsating sound while it is operating,
You may hear a whooshing sound when the doors close,Thisisdue to pressureequalizing within the refrigerator,
After dispensing ice,a motor will closethe ice chute to keep warn room air from entering the ice bucket, maintaining iceat a freezing temperature,
Thehum of the motor closing the ice chute isnormal, shortly after dispensing ice,
iiiiiii_i¸
You may hear the fans spinning at highspeeds, Thishappens when the refrigerator isfirstplugged in,when the doors are opened frequently or when a large amount offood is added to the refrigerator or freezer compartments, The fans are helping to maintain the correct temperatures,
iiiiiii_i¸
Thefans change speeds in order to provide optimal cooling and energy savings,
WATERSOUNDS
CLICKS,POPS,
CRACKSand CHIRPS
6
You may hear cracking or popping sounds when the refrigerator isfirst plugged in,Thishappens asthe refrigerator coolsto the correct temperature,
Expansionand contraction of cooling coilsduring and after defrost can cause a cracking or popping
sound,
iiiiiii_i¸
On models with an ice maker, after an ice making cycle,you may hear the ice cubes dropping into the
ice bucket,
iiiiiii_i¸
On models with a dispenser,during water dispense, you may hear the water lines move at initialdispense
and after dispenser button isreleased,
Theflow of refrigerant through the cooling coils may make a gurgling noise like boiling water,
Water dropping on the defrost heater can cause a sizzling,popping or buzzing sound during the defrost cycle,
Awater dripping noise may occur during the defrost cycle as icemelts from the evaporator and flows into the drain pan,
Closingthe door may cause a gurgling sound due to pressure equalization,
16
The Problem Solver
Stainless Steel Refrigera tot
Questions? Use this
problem solver./
Problem
Handle is loose/handle has a
gap,
Refrigerator beeping
Possible Cause
. Handle needs adjusting, See Attach Fresh Food Handle and Attach
the Freezer Handle sections for detailed instructions,
. This is door alarm, Turn off or disable with door closed, If door open
and alarm is sounding, you can only snooze the alarm,
Not cooling . The cooling system is off. Turn cooling back on. See Operating
Instructions,,
Water has poor taste/odor
Water dispenser has not been used for a long time, Dispense water, until all water in system is replenished,
Water in glass is warm
Normal when refrigerator is first installed, Wait 24 hours for the
refrigerator to completely cool down,
o
Water dispenser has not been used for a long time, Dispense water, until all water in system is replenished,
o
Water system has drained, Allow several hours for replenished supply to chill,
Water dispenser does not work
Water supply line turned off or not connected, See/nst_//lng the
W_ter Line,
. Water filter clogged or filter/bypass plug not installed, Replace filter
cartridge or remove filter and install bypass plug,
. Air may be trapped in the water system, Press the dispenser arm for
at least 5 minutes,
Water spurting from dispenser .
No water or ice cube production
Water is leaking from dispenser
Freezer cooling, fresh food not
cooling
. Water in reservoir is frozen because the controls are set too cold, Set
the refrigerator control to a warmer setting and wait 24 hours, If the water does not dispense after 24 hours, call for service,
Newly installed filter cartridge, Run cold water from the dispenser for
5 minutes (about 2 gallons),,
o
Supply line or shutoff valve is clogged, Call a plumber,
o
Water filter is clogged, Replace filter cartridge or remove filter and install bypass plug,
o
Filter cartridge not properly installed, Remove and reinstall filter car-
tridge, being certain that it locks in place,
Ice maker is turned off, Check that the ice maker is turned on, See
o
Automatic ice M_ker,
Air may be present in the water line system, causing water to drip after being dispensed, Dispense water for at least 5 minutes to remove air from system,
Normal, when refrigerator first plugged in or after extended power outage, Wait 24 hours for temperature in both compartments to reach selected temperatures,
17
Performance Data Sheet Model: GERPWFE
UseReplacement Cartridge RPWFE. Theconcentration of the indicated substances in water entering the system was reduced to a concentration lessthan or equal to the permissible limit for water leaving the system as specified in NSF/ANSIStandard/42 and Standard 53.Systemtested and certified by NSFInternational against
NSF/ANSIStandard/42 and Standard 53for the reduction of substances listed below.
Capacity 170 Gallons (643.5 Liters).
Substance TeSte d
for Reduction Average Influent
0.278 m( 0.300 m(
*Basedon the use ofCryptosporidium parvum oocysts.
Contaminant Reduction Determined
NSFspecif Avg%
Challenge Concentration Reduction
97.4%
99.0%
99.99% 9/4.4%
96.4%
98.8%
99.99%
99.3%
98.3%
91%
88.3 % % 99%
99.8%
93.5%
99.9%
97.7%
py NSF testing.
Average Product
Water
Concentration
0.05 mg/L
71,850 pts/ml
<1 MFL
0.0005 mg/L
0.001 mg/L
0.001 mg/L 3 cyst/L
0.001 mg/L
0.002 mg/L
0.0003 mg/L
0.0007 mg/L
0.00002 mg/L
0.0005 mg/L
0.001 mg/L
0.0001 mg/L
0.0015 mg/L
Max Permissible
Product Water Concentration
N/A
N/A 285% J-00106249
N/A
0.003 mg/L
0.005 mg/L
0.0/4mg/L N/A
0.0!0 mg/L
0.0!0 mg/L
0.002 mg/L
0.002 mg/L
0.0002 mg/L
0.075 mg/L
0.003 mg/L
0.07 mg/L N/A
NSF Reduction NSF
Requirements
_>50%
299%
N/A N/A N/A
299.95% N/A N/A N/A N/A
N/A N/A
N/A N/A
295%
Test Report
J-00102044
J-00102069 J-00102058 J-00102065 J-00102059
J-00102057 J-00102052 J-00102053 J-00102054 J-00104087
J-00102063 J-00102067
J-00102061 J-00102064 J-00102070
The following pharmaceutical reduction claims have not been certified by NSFInternational. Claims tested and verified
by independent laboratory:
Substance I I NSFsPecified Avg % Average P[oduct Water [ Product Water I NSF Reduction Average Influent Challenge Concentration Reduction Concentration ' Concentration Test Report
Application Guidelines/Water Supply Parameters
Service Flow Water Pressure (172- 827 kPa) Water SU_ Water Temperature ] 33 ° F- 100°F _6_ : _ C)
It is essential that the manufacturer's recommended installation, maintenance and filter replacement requirements be carried out for the product to perform as advertised.
See Installation Hanual for Warranty information.
Note: While the testing was performed under standard laboratory conditions,
actual performance may vary.
Replacement Cartridge: RPWFE. For estimated costs of replacement elements
please call 1-800-626-2002 or visit our website at www.geapplianceparts.com.
/_WARNING
To reduce the risk associated with ingestion of contaminants:
Do not use with woter that is microbiologically unsafe or of unknown quality without adequate disinfection before and after the system. Systems certified
for cyst reduction may be used on disinfected water that may contain filterable cysts. EPA Establishment Number 070595-MEX-O01.
NOTICE
To reduce the risk of water leakage or flooding, and to ensure optimal filter
performance:
Read and follow use instructions before installation and use of this system. Installation and use MUST comply with all state and local plumbing codes.
= I I I HaxPermissible
1088 ng/L N/A 99.5% 5.0 ng/L N/A J-00103221
845 n,g/L N/A 99.4% 5.0 ng/L N/A J-00103221 898 ng/L N/A 98.8% 9.9 ng/L N/A J-00103726 945 ng/L N/A 99.4% 5.5 n,g/L N/A J-00103727 403 ng/L N/A 99.5% 2.0 ng/L N/A J-00103221
Do not install ifwater pressure exceeds 120 psi (827 kPa). Ifyour water pressure exceeds 80 psi, you must install a pressure-limiting valve. Contact a plumbing
professional if you are uncertain howto checkyour water pressure. Do not install where water hammer conditions may occur. If water hammer
conditions exist you must install a water hammer arrester. Contact a plumbing
professional if you a re uncertain how to check for this condition. Do not install on hot water supply lines. The maximum operating water
temperature of this filter system is 100° F (38°C).
Protect filter from freezing. Drain filter when temperatures drop below 33OF(0.6°C).
Change the disposable filter cartridge every six months or sooner if you observe a noticeable reduction in water flow rate.
Failure to replace the disposable filter cartridge at recommended intervals may lead to reduced filter performance and cracks in the filter housing, causing water
leakage or flooding.
| against NSF/ANSIStandard 42and Standard 53
(_ [ Tested and certified by NSFInternational
/ in model GERPWF and GERPWFE fol the / reduction of the claims specified on the
RE_EE_NT Jpeffo .......... data sfieet
18
RPWFE
RPWFE
Water Filter Cartridge Limited Warranty.
Contact us at www.geapplianceparts.com, or call 800.GE.CARES.
Staple your receipt here, Proofof the
original purchase date is needed to
obtain service under the warranty.
We Will Replace, At No Charge To You:
ThirtyOoys Any port of the water filter cartridge which fails due to a defect in materials or From the date of the workmanship during this limited thirty-day warranty.*
original purchase
Service trips to your home to teach you how to use the product. Improper installation. Failure of the product if it is abused, misused, used for other than the intended
purpose or used commercially.
Replacement of house fuses or resetting of circuit breakers. Replacement of the water filter cartridge due to water pressure that is outside the
specified operating range or due to excessive sediment in the water supply.
Damage to the product caused by accident, fire, floods or acts of God. Incidental or consequential damage caused by possible defects with this appliance.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the U.S.A. In Alaska, the warranty excludes the cost of shipping or service calls to your home.
Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know
what your legal rights are, consult your local or state consumer affairs office or your state's Attorney General. For Purchases Mode In Iowa: This form must be signed and dated by the buyer and seller prior to the
consummation of this sale. This form should be retained on file by the seller for a minimum of two years.
Buyer: Seller:
Name Name
Address Address
City State Zip City State Zip
Signature Date Signature Date
*If your GE port fails because of a ma nufacturing defect within thirty days from the dote of original purchase for use, we will give you o new or, at our option, o rebuilt port without charge.
Return the defective part to the parts su pplier from whom it was purchased together with a copy of the "proof of purchase" for the part. If the part is defective o nd shows no signs of abuse, it will be exchanged. The warranty does not cover the failure of ports which a re damaged while in your possession, are abused, or hove been installed improperly. It does not cover the cost
of returning the port to the supplier from whom it was pu rchased nor does it cover the cost of labor to remove or install it to diag nose the fault. It does not cover ports used in products in commercial use except in the case of air conditioning equipment. In no event shall GE be liable for consequential damages. Warrantor: General Electric Company
EXCLUSION OFIMPLIED WARRANTIES:Your sole and exclusive remedy is port exchange as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for o particular purpose, ore limited to six months or the shortest period allowed by low.
Appliances RPWFE Appliance Park 3a-8715-2704-9
Louisville, KY/40225 EPA#070595-HEX-001
GE
geapplianceparts.com 0 2014 General Electric Company PC78863
19
Consumer Services
Stainless Steel RefHgera tot
With the purchase of your new Monogram appliance, receive
the assurance that if you ever need information or assistance
from GE, we'll be there. All you have to do is call--toll- free!
GE Answer
Center ®
In the USA:
800.626.2000
In-Home Repair
Service
In the USA:
800. 444. 1845
In Canada:
1.800. 561.3344
For Customers
With Special
Needs...
In the USA:
800.626.2000
Whatever your question about any Monogram major appliance, GE Answer Cente¢ _ information service is available to help. Your call-and your question-will be answered promptly and courteously. Call the GE Answer Cente¢ " Monday to Friday, 8 a.m. to 10 p.m. EST,and Saturday, 8 a.m. to 7 p.m. EST.
OR
Visit our Website at: monogram.corn In Canada, call 1.800.561.3344.
A GEconsumer service professional will provide expert repair service, scheduled at a time that's convenient for you. To schedule service,call Monday to Friday, 7 a.m. to 10 p.m. EST,or Saturday
and Sunday, 8a.m. to 6 p.m. EST.Many GEConsumer Service company-operated locations offer you service today or tomorrow, or at your convenience. Our factory-trained technicians know
your appliance inside and out-so most repairs can be handled injust one visit.
In Canada: Monday to Friday, 7 a,m, to 8 p,m, and Saturday, 8 a,m, to 5 p,m, EDST,
71 I /I I i
GE offers Braille controls for a variety of GE appliances, and a brochure to assist in planning a barrier-free kitchen for persons with limited mobility.
Consumers with impaired hearing or speech who have access to a TDD or a conventional teletypewriter may call 800.TDD.GEAC (800.833.4322)
to request information or service.
Service
Contracts
In the USA:
800. 626. 2224 In Canada:
1.800. 561.3344
Parts and
Accessories
In the USA:
800.626.2002
In Canada:
1.800. 561.3344
20
You can have the secure feeling that GEConsumer Service will still be there after your warranty expires. Purchase a GEcontract while your warranty is still in effect and you'll receive asubstantial discount. With a multiple-year contract, you're assured of future service at today's prices.
Individuals qualified to service their own appliances can have parts or accessories sent directly to their home. The GEparts system provides access to over 47,000 parts...and all GE Genuine Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted. Visit www.gea pplianceparts.com.
User maintenance instructions contained in this manual cover procedures intended to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
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