For best results, please wait to power on your LTE International Gateway until after you
have registered an account on iMonnit and added your gateway and sensors to the online
system.
Table of Contents
I. ABOUT THE LTE INTERNATIONAL GATEWAY1
ALTA LTE INTERNATIONAL GATEWAY FEATURES1
EXAMPLE APPLICATIONS1
II. HOW YOUR GATEWAY WORKS2
III. GATEWAY SECURITY3
SENSOR COMMUNICATION SECURITY3
DATA SECURITY ON THE GATEWAY3
SERVER COMMUNICATION SECURITY3
IV. GATEWAY REGISTRATION 4
REGISTERING THE GATEWAY4
V. USING THE LTE INTERNATIONAL GATEWAY5
USING THE LTE INTERNATIONAL GATEWAY5
UNDERSTANDING THE GATEWAY LIGHTS5
LTE INTERNATIONAL GATEWAY SETTINGS6
SUPPORT8
WARRANTY INFORMATION 8
CERTIFICATIONS10
PAGE II
I. ABOUT THE LTE INTERNATIONAL GATEWAY
Monnit’s ALTA LTE Gateway allows you to control settings for your sensors without needing
additional IT infrastructure. All you need is a power source to monitor your environment and
equipment using Monnit’s industry-leading devices. The LTE Gateway communicates with
sensors and iMonnit® to deliver data alerting you to conditions in a surrounding area.
LTE Gateways operate utilizing the latest 4G LTE CAT-M1/NB1 cellular technology. The
LTE Gateway is a specialized device with an incredible range. This advanced wireless IoT
(Internet of Things) gateway accommodates multiple vertical IoT application segments and
remote wireless sensor management solutions. Your gateway is equipped with the 24-hour
backup battery.* Monnit Wireless ALTA Sensors will continue to communicate with iMonnit
via cellular transmission in the event of a power outage. The LTE International Gateway is
ideal for applications without an existing wired Internet connection or where existing infrastructure is dedicated to other resources.
* Actual time may vary depending on usage.
ALTA LTE INTERNATIONAL GATEWAY FEATURES
• Wireless range of 1,200+ feet through 12+ walls *
• Frequency Hopping Spread Spectrum (FHSS)
• Improved interference immunity
• Encrypt-RF® Security (Die-Hellman Key Exchange + AES-128 CBC for sensor data
messages)
• Up to 50,000 sensor message memory
• Over-the-air updates (future proof)
• True plug & play—no hassles for Internet conguration set-up **
• No PC required for operation
• Low-cost cellular service packages
• Local status LEDs with transmission and online status indicators
• 24-hour battery backup in event of power outage
* Actual range may vary depending on environment.
** When paired with a Monnit data plan.
EXAMPLE APPLICATIONS
• Remote Location Monitoring
• Shipping and Transportation
• Agricultural Monitoring
• Vacant Property Management
• Vacation Home Property Management
• Construction Site Monitoring
• Data Center Monitoring
PAGE 1
II. HOW YOUR GATEWAY WORKS
Your ALTA LTE International Gateway manages communication between your sensors
and iMonnit. When running, the gateway will periodically transmit data on a heartbeat.
The gateway will store information received from sensors until its next heartbeat.
The ALTA LTE International Gateway is a cellular gateway. It uses cellular towers to relay
data received from sensors to iMonnit. Sensors communicate with the gateway, then the
gateway relays information to the cloud.
For your wireless sensors to work optimally, orient all antennas for your sensor(s) and
gateway(s) the same direction (typically vertical). Sensors must also be at least three feet
away from other sensors and the wireless gateway in order to function properly.
More Signal
Less Signal
PAGE 2
III. GATEWAY SECURITY
The ALTA LTE International Gateway has been designed and built to securely manage data
from sensors monitoring your environment and equipment. Hacking from botnets are in the
headlines, Monnit Corporation has taken extreme measures to ensure your data security is
handled with the utmost care and attention to detail. The same methods utilized by nancial
institutions to transmit data are also used in Monnit security infrastructure. Security features
of the gateway include tamper proof network interfaces, data encryption, and bank-grade
security.
Monnit’s proprietary sensor protocol uses low transmit power and specialized radio
equipment to transmit application data. Wireless devices listening on open communication
protocols cannot eavesdrop on sensors. Packet level encryption and verication is key
to ensuring trac isn’t altered between sensors and gateways. Paired with best-in-class
range and power consumption protocol, all data is transmitted securely from your devices.
Thereby ensuring a smooth, worry-free, experience.
SENSOR COMMUNICATION SECURITY
Monnit sensor to gateway secure wireless tunnel is generated using ECDH-256 (Elliptic
Curve Die-Hellman) public key exchange to generate a unique symmetric key between
each pair of devices. Sensors and gateways use this link specic key to process packet
level data with hardware accelerated 128-bit AES encryption which minimizes power
consumption to provide industry best battery life. Thanks to this combination, Monnit
proudly oers robust bank-grade security at every level.
DATA SECURITY ON THE GATEWAY
The ALTA LTE gateway is designed to prevent prying eyes from accessing the data that
is stored on the sensors. The ALTA LTE International Gateway does not run on an o the
shelf multi-function OS (operating system). Instead it runs a purpose specic real-time
embedded state machine that cannot be hacked to run malicious processes. There are
also no active interface listeners that can be used to gain access to the device over the
network. The fortied gateway secures your data from attackers and secures the gateway
from becoming a relay for malicious programs.
SERVER COMMUNICATION SECURITY
Communication between your ALTA LTE International Gateway and iMonnit is secured
by packet level encryption. Similar to the security between the sensors and gateway,
the gateway and server also establish a unique key using ECDH-256 for encrypting
data. The packet level data is encrypted end to end removing additional requirements
to congure specialized cellular VPN’s. The gateway can still operate within a VPN
if it is present. Because all trac is initiated from the gateway there is no special IP
conguration needed for the gateway allowing it to operate with any 4G LTE CAT-M1/
NB1 enabled SIM provider.
PAGE 3
IV. GATEWAY REGISTRATION
If this is your rst time using the iMonnit online portal, you will need to create a new
account. If you have already created an account, start by logging in. For instructions on
how to register for an iMonnit account, please consult the iMonnit User Guide viewable at
monnit.com/support/documentation.
REGISTERING THE GATEWAY
You will need to enter the Device ID and the Security Code from your LTE International
Gateway in the corresponding text boxes. Use the camera on your smartphone to scan
the QR code on your Gateway. If you do not have a camera on your phone, or you are
accessing the online portal through a desktop computer, you may enter the Device ID and
Security Code manually.
• The Device ID is a unique number located on each device label.
• Next you’ll be asked to enter the Security Code (SC) on your device. A security
code will be all letters, no numbers. It can also be found on the barcode label of
your gateway.
When completed, select the “Submit” button.
IMPORTANT: Add the gateway and all sensors to the iMonnit portal so that on boot, the
gateway can download and whitelist the sensors from the account.
PAGE 4
V. USING THE LTE GATEWAY
USING THE LTE INTERNATIONAL GATEWAY
1. Connect your antennas to the gateway as seen in the below diagram.
2. Plug the power supply cord into an outlet.
3. After the three LED lights switch to green, your network is ready to use.
UNDERSTANDING THE GATEWAY LIGHTS
The gateway will enter three stages as it powers on:
Power-on stage: The gateway will analyze electronics and programming. The LED lights
will ash red and green, before all becoming green for one second. In case of failure, the
light sequence will repeat after ten seconds. Please contact technical support if the lights
aren’t green after two minutes.
Connection stage: The gateway will attempt to settle all operational connections. As the
gateway rst connects to the network, all other lights will be dark. A blinking green light
indicates the gateway is attempting to make a tower connection. A ashing red light is a
signal the cellular connection has encountered a problem.
Operational stage: All of the lights will remain green while powered externally, unless
there is an issue. A blinking cellular link light is a signal that the gateway has encountered
an issue in the cellular network.
Steady Green: Communication with sensors is OK.
Blinking Green: Active communication with sensors.
Steady Red: Sensor communication problem.
Steady Green: Last communication with Monnit’s server was OK.
Blinking Green: Active communication with Monnit’s server
Steady Red: Last communication with Monnit’s server was unsuccessful.
Steady Green: Connected to the cellular network
Triple Blinking Green: Cellular Network Oine
Double Blinking Green: Scanning for Tower
Single Blinking Green: Activating Data Session
Blinking Green / Red: Low cellular signal
Blinking Red: Cellular connection error
PAGE 5
LTE INTERNATIONAL GATEWAY SETTINGS
The LTE International Gateway will receive data from all sensors assigned to the network
and within range, then return this data to the server in a series of heartbeats.
You can access gateway settings by selecting “Gateways” in the main navigation panel.
Choose the LTE International Gateway from the list of gateways registered to your account.
Select the “Settings” tab to edit the gateway:
A. The Gateway Name eld is where you
assign your gateway a unique title. By default,
the gateway name will be the type followed by
the Device ID.
B. The Heartbeat Minutes congures the
interval that the gateway checks in with the
server. The default is fteen minutes. So
every fteen minutes your gateway will report
to the server.
C. The Global System for Mobile
Communications utilizes a fteen digit IMSI
(International Mobile Subscriber Identity)
number as the primary mode to identify the
country, mobile network, and subscriber.
It is formatted as MCC-MNC-MSIN. MCC
is the Mobile Country Code. MNC is the
Mobile Network Code attached to the cellular
network. MSIN is a serial number making the
IMSI unique to a subscriber.
D. The ICCID is the nineteen-digit unique
cellular SIM card. It is possible to change the information contained on a SIM (including the
IMSI), but the identity of the SIM itself remains the same.
identication number corresponding to the
E.IMEI (International Mobile Equipment Identity) is a number exclusive to your LTE
International Gateway to identify the gateway to the cell tower. The Global System for Mobile Communications network stores the IMEI numbers in their database (EIR - Equipment
Identity Register) containing all valid cellular equipment.
F.Force Transmit on Aware means that if the sensors reach an aware state outside of
the heartbeat interval, the gateway will immediately relay that data to the server instead
of waiting the extra time it would take to reach the next heartbeat minute.
G. The Gateway Power Mode allows you to choose between Standard Power, Force
Low Power, and Force High Power, from a drop-down menu.
PAGE 6
Commands
Choose the bullet for Commands located just under the Settings title to access the
commands page.
A. This is the time in hours that the gateway will continuously operate before an
automatic reset takes place. An auto reset takes about ten seconds.
B. Selecting the Reform Network command will trigger the gateway to remove all
sensors from the internal whitelist, and then request a new sensor list from the server.
This command will force all sensors to reinitialize their connection with the gateway.
C. Reforming the network cleans up communication when multiple networks are in
range of each other so they are all in sync. This is especially useful if you must move
sensors to a new network, and would like to clear these sensors from the gateway’s
internal list. Reforming the network will place a new list of sensors that will continue to
exchange data.
D. Choosing the Reset Gateway to Factory Defaults button will erase all your unique
settings and return the gateway to factory default settings.
PAGE 7
SUPPORT
For technical support and troubleshooting tips, please visit our support knowledge base
online at monnit.com/support. If you are unable to solve your issue using our online
support, email Monnit support at support@monnit.com with your contact information and a
description of the problem, and a support representative will contact you within about one
business day.
For error reporting, please email a full description of the error to support@monnit.com.
WARRANTY INFORMATION
(a) Monnit warrants that Monnit-branded products (Product) will be free from defects in
materials and workmanship for a period of one (1) year from the date of delivery with
respect to hardware and will materially conform to their published specications for a period
of one (1) year with respect to software. Monnit may resell sensors manufactured by other
entities and are subject to their individual warranties; Monnit will not enhance or extend
those warranties. Monnit does not warrant that the software or any portion thereof is error
free. Monnit will have no warranty obligation with respect to Products subjected to abuse,
misuse, negligence or accident. If any software or rmware incorporated in any Product
fails to conform to the warranty set forth in this section, Monnit shall provide a bug x or
software patch correcting such non-conformance within a reasonable period after Monnit
receives from customer (i) notice of such non-conformance, and (ii) sucient information
regarding such non-conformance so as to permit Monnit to create such bug x or software
patch. If any hardware component of any Product fails to conform to the warranty in this
section, Monnit shall, at its option, refund the purchase price less any discounts, or repair
or replace nonconforming Products with conforming Products, or Products having substan-
tially identical form, t, and function and deliver the repaired or replacement Product to a
carrier for land shipment to customer within a reasonable period after Monnit receives from
customer (i) notice of such non-conformance, and (ii) the non-conforming Product provided;
however, if, in its opinion, Monnit cannot repair or replace on commercially reasonable
terms it may choose to refund the purchase price. Repair parts and replacement Products
may be reconditioned or new. All replacement Products and parts become the property of
Monnit. Repaired or replacement Products shall be subject to the warranty, if any remains,
originally applicable to the Product repaired or replaced. Customer must obtain from Monnit
a Return Material Authorization Number (RMA) prior to returning any Products to Monnit.
Products returned under this warranty must be unmodied.
Customer may return all Products for repair or replacement due to defects in original
materials and workmanship if Monnit is notied within one year of customer’s receipt of the
Product. Monnit reserves the right to repair or replace Products at its own and complete
discretion. Customer must obtain from Monnit a Return Material Authorization Number
(RMA) prior to returning any Products to Monnit. Products returned under this Warranty
must be unmodied and in original packaging. Monnit reserves the right to refuse warranty repairs or replacements for any Products that are damaged or not in original form. For
Products outside the one year warranty period repair services are available at Monnit at
standard labor rates for a period of one year from the customer’s original date of receipt.
(b) As a condition to Monnit’s obligations under the immediately preceding paragraphs,
customer shall return Products to be examined and replaced to Monnit’s facilities, in shipping cartons which clearly display a valid RMA number provided by Monnit. Customer acknowledges that replacement Products may be repaired, refurbished or tested and found to
be complying. Customer shall bear the risk of loss for such return shipment and shall bear
all shipping costs. Monnit shall deliver replacements for Products determined by Monnit to
be properly returned.
PAGE 8
(c) Monnit’s sole obligation under the warranty described or set forth here shall be to repair
or replace non-conforming Products as set forth in the immediately preceding paragraph, or
to refund the documented purchase price for non-conforming Products to customer. Monnit’s warranty obligations shall run solely to customer, and Monnit shall have no obligation
to customers of customer or other users of the products.
Limitation of Warranty and Remedies.
THE WARRANTY SET FORTH HEREIN IS THE ONLY WARRANTY APPLICABLE TO
PRODUCTS PURCHASED BY CUSTOMER. ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSLY
DISCLAIMED. MONNIT’S LIABILITY WHETHER IN CONTRACT, IN TORT, UNDER ANY
WARRANTY, IN NEGLIGENCE OR OTHERWISE SHALL NOT EXCEED THE PURCHASE
PRICE PAID BY CUSTOMER FOR THE PRODUCT. UNDER NO CIRCUMSTANCES
SHALL MONNIT BE LIABLE FOR SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES. THE PRICE STATED FOR THE PRODUCTS IS A CONSIDERATION IN LIMITING
MONNIT’S LIABILITY. NO ACTION, REGARDLESS OF FORM, ARISING OUT OF THIS
AGREEMENT MAY BE BROUGHT BY CUSTOMER MORE THAN ONE YEAR AFTER
THE CAUSE OF ACTION HAS ACCRUED.
IN ADDITION TO THE WARRANTIES DISCLAIMED ABOVE, MONNIT SPECIFICALLY
DISCLAIMS ANY AND ALL LIABILITY AND WARRANTIES, IMPLIED OR EXPRESSED,
FOR USES REQUIRING FAIL-SAFE PERFORMANCE IN WHICH FAILURE OF A PRODUCT COULD LEAD TO DEATH, SERIOUS PERSONAL INJURY, OR SEVERE PHYSICAL
OR ENVIRONMENTAL DAMAGE SUCH AS, BUT NOT LIMITED TO, LIFE SUPPORT OR
MEDICAL DEVICES OR NUCLEAR APPLICATIONS. PRODUCTS ARE NOT DESIGNED
FOR AND SHOULD NOT BE USED IN ANY OF THESE APPLICATIONS.
PAGE 9
CERTIFICATIONS
United States FCC
This equipment has been tested and found to comply with the limits for a Class B digital
devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television recep-
tion, which can be determined by turning the equipment o and on, the user is encouraged
to try to correct the interference by one of more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a circuit dierent from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modications not expressly approved by Monnit could void
the user’s authority to operate the equipment.
RF Exposure
WARNING: To satisfy FCC RF exposure requirements for mobile
transmitting devices, the antenna used for this transmitter must not be
co-located in conjunction with any antenna or transmitter.
Monnit and ALTA Cellular Gateways:
This equipment complies with the radiation exposure limits prescribed for an uncontrolled
environment for xed and mobile use conditions. This equipment should be installed and
operated with a minimum distance of 23 cm between the radiator and the body of the user
or nearby persons.
All ALTA Wireless Sensors and Gateways Contain FCC ID: ZTL-G2SC1.
Approved Antennas
ALTA devices have been designed to operate with an approved antenna listed below, and
having a maximum gain of 14 dBi. Antennas having a gain greater than 14 dBi are strictly
prohibited for use with this device. The required antenna impedance is 50 ohms.
Monnit 4G LTE International Cellular Gateway models starting with MNG2-9-LTE-CCE
and MNG2-9-ELTE-CCE also contain module: FCC ID: XPY2AGQN4NNN
The system antenna(s) used with the device must not exceed the following levels:
• 3.67 dBi in 700 MHz, i.e. LTE FDD-12 band
• 10 dBi in 850 MHz, i.e. LTE FDD-5 band
• 6.74 dBi in 1700 MHz, i.e. LTE FDD-4 band
• 7.12 dBi in 1900 MHz, i.e. LTE FDD-2 band
PAGE 10
Canada (IC)
English
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
To reduce potential radio interference to other users, the antenna type and its gain should
be so chosen that the Equivalent Isotropically Radiated Power (E.I.R.P.) is not more than
that necessary for successful communication.
The radio transmitters (IC: 9794A-RFSC1, IC: 9794A-G2SC1, IC: 4160a-CNN0301, IC:
5131A-CE910DUAL, IC: 5131A-HE910NA, IC: 5131A-GE910 and IC: 8595A2AGQN4NNN)
have been approved by Industry Canada to operate with the antenna types listed on previous page with the maximum permissible gain and required antenna impedance for each
antenna type indicated. Antenna types not included in this list, having a gain greater than
the maximum gain indicated for that type, are strictly prohibited for use with this device.
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference that may cause undesired
operation of the device.
French
Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut
fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour
l’émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de
sorte que la Puissance Isotrope Rayonnée Èquivalente (P.I.R.È) ne dépasse pas l’intensité
nécessaire à l’établissement d’une communication satisfaisante.
Le présent émetteurs radio (IC: 9794A-RFSC1, IC: 9794A-G2SC1, IC: 4160a-CNN0301,
IC: 5131A-CE910DUAL, IC: 5131A-HE910NA, IC: 5131A-GE910 et IC: 8595A2AGQN4NNN) a été approuvé par Industrie Canada pour fonctionner avec les types d’antenne
gurant sur la page précédente et ayant un gain admissible maximal et l’impédance requise
pour chaque type d’antenne. Les types d’antenne non inclus dans cette liste, ou dont le
gain est supérieur au gain maximal indiqué, sont strictement interdits pour l’exploitation de
l’émetteur.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils
radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1)
l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter
tout brouillage radioélectrique subi, méme si le brouillage est susceptible d’en compromettre le fonctionnement.
PAGE 11
European Union - Directive 1999/5/EC
Monnit and ALTA 2G, 3G and 4G LTE International Cellular Gateways have been evaluated
against the essential requirements of the 1999/5/EC Directive.
Hereby, Monnit Corp., declares that Monnit and ALTA International 2G, 3G and 4G LTE
International Cellular Gateways are in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.
In order to satisfy the essential requirements of 1999/5/EC Directive, Monnit and ALTA 2G,
3G and 4G LTE International Cellular Gateways are compliant with the following standards:
EN 60950-1:2006 +A11:2009, +A1:2010
+A12:2011, +A2:2013/IEC 60950-1:2005
EN 62311: 2008
EN 301 489-1 V1.9.2 (2011-09)
EMC/ RED Article 3.1b
EN 301 489-3 V1.4.1 (2002-08)
EN 301 489-7 V1.3.1
EN 301 511 V9.0.2
ETSI EN 300 220-2 V3.1.1 (2017-02)RF spectrum Eciency RED Article 3.2
The conformity assessment procedure referred to in Article 10 and detailed in Annex IV of
Directive 1999/5/EC has been followed with the involvement of the following Testing Body.
Testing Body:
N E M K O C A N A D A I N C
303 River Road
Ottawa, ON, Canada
There is no restriction for the commercialization of Monnit and ALTA 868MHz and 433MHz
wireless products in all the countries of the European Union.
WARNING: ISM and WCDMA/HSPA/GSM/GPRS/EDGE antennas are
considered integral to the Monnit International Cellular Gateway and
should remain xed with 3 meters of the device during operation.
Electrical Safety RED Article 3.1a
EMC/ RED Article 3.1b
Manufacturer:
Monnit Corp.
3400 South West Temple
Salt Lake City, UT 84115
PAGE 12
SAFETY RECOMMENDATIONS
READ CAREFULLY
Be sure the use of this product is allowed in the country and in the environment required.
The use of this product may be dangerous and has to be avoided in the following areas:
• Where it can interfere with other electronic devices in environments such as hospitals
airports, aircrafts, etc.
• Where there is risk of explosion such as gasoline stations, oil reneries, etc.
It is responsibility of the user to enforce the country regulation and the specic environment
regulation.
Do not disassemble the product; any mark of tampering will compromise the warranty
validity. We recommend following the instructions of this user guide for correct setup and
use of the product.
Please handle the product with care, avoiding any dropping and contact with the internal
circuit board as electrostatic discharges may damage the product itself. The same precau-
tions should be taken if manually inserting a SIM card, checking carefully the instruction for
its use. Do not insert or remove the SIM when the product is in power saving mode.
Every device has to be equipped with a proper antenna with specic characteristics. The
antenna has to be installed with care in order to avoid any interference with other electronic
devices and has to guarantee a minimum distance from the body (23 cm). In case this re-
quirement cannot be satised, the system integrator has to assess the nal product against
the SAR regulation.
The European Community provides some Directives for the electronic equipments introduced on the market. All the relevant information’s is available on the European Community
website: http://ec.europa.eu/enterprise/sectors/rtte/documents/
Additional Information and Support
For additional information or more detailed instructions on how to use your Monnit Wireless
Sensors or the iMonnit Online System, please visit us on the web at monnit.com/support.
Monnit, Monnit Logo and all other trademarks are property of Monnit, Corp.