Monitor Audio AirStream 20 User Manual

User Manual

AirStream 20

AirStream 20 D

AirStream 20 USA

iPod Dock / Internet / Wi-Fi / DAB / FM Radio System

AirStream

2020

i

WARNING

• TO PREVENT FIRE OR SHOCK HAZARD, DO NOT USE THIS PLUG WITH AN EXTENSION CORD, RECEPTACLE OR
OTHER OUTLET UNLESS THE BLADES CAN BE FULLY INSERTED TO PREVENT BLADE EXPOSURE

• TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE

• TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE PLUG TO WIDE SLOT AND FULLY INSERT

• EXCESSIVE SOUND PRESSURE FROM EARPHONES AND HEADPHONES CAN CAUSE HEARING LOSS

• USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED
MAY RESULT IN HAZARDOUS RADIATION EXPOSURE

• CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE
COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT

This lightning flash with an arrow head
symbol, within an equilateral triangle, is
intended to alert the user to the presence
of un-insulated ‘dangerous voltage’ within
the product’s enclosure that may be of
sufficient magnitude to constitute a risk of
electric shock to the persons.

Warning: To reduce the risk of electric
shock, do not remove cover (or back),
no user-serviceable parts inside. Refer
servicing to qualified service personnel.

This exclamation point within an equilateral
triangle is intended to alert the user to
presence of important maintenance
(servicing) instructions in the literature
accompanying the appliance.

FCC RF Radiation Exposure statement:

This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance
of 20 centimetres between the radiator and your body. This transmitter must not be co­located or operating in conjunction with any other antenna or transmitter.

Compliance statement:

1: This device is verified to comply with Part 15 of the FCC Rules. Operation subject to
the following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause
undesired operation.

2: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However,there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna

• Increase the separation between the equipment and receiver

• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected

• Consult the dealer or an experienced radio/TV technician for help

monitoraudio.com

ii

AirStream 20

IMPORTANT SAFETY INSTRUCTIONS

1. Read and follow all instructions carefully.

2. Keep these instructions readily accesible.

3. Heed all warnings.

4. Do not use this apparatus near water.

5. Clean only with a dry cloth only. Great care and attention has gone into the

materials chosen to produce the product. A gentle wipe with a dry, clean cloth
is all that is required to remove any dust. Treat it as you would a fine piece of
furniture because that is how it has been designed.

6. Do not block any ventilation openings. Install in accordance with Monitor

Audio’s instructions.

7. Do not install near any heat sources, such as radiators, heat registers, stoves,

or other apparatus (including amplifiers) that produce heat.

8. Do not defeat the purpose of the polarised or grounding type plug. A

polarised plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. The wider blade or the third
prong are provided for your safety. If the provided plug does not fit your outlet,
consult an electrician for replacement of the obsolete/ unsuitable outlet.

9. Protect the power cord from being walked on or pinched, particularly at

plugs, convenience receptacles and the point where they exit from the apparatus.

10. Only use attachments/ accessories specified by Monitor Audio.

11. Use only with the cart, stand, tripod, bracket, or table specified by the

manufacturer or sold with the apparatus. When a cart is used, use caution when
moving the cart/ apparatus combination to avoid injury from tip-over.

12. Unplug this apparatus during lightning storms, or when unused for long

periods of time.

13. Refer all servicing to qualified service personnel. Servicing is required when
the apparatus has been damaged in any way, eg. power supply cord or plug is
damaged, liquid has been spilled on or objects have fallen onto the apparatus,
the apparatus has been exposed to rain or moisture, does not operate normally
or has been dropped.

14. The appliance coupler is used as the disconnect device, the disconnect
device shall remain readily operable.

15. Switch off the unit when not in use. Switch off the unit and disconnect it from
the AC power supply when it is not being used for a long time. The mains plug is
used as the disconnect device, which should remain readily operable at any time.

16. AC/DC adaptor is used as a disconnect device and it should remain readily
operable during intended use. In order to disconnect the apparatus from mains
completely, the AC/DC adaptor should be disconnected from the mains socket
outlet completely.

Francais: L’adaptateur AC/DC de l’appareil ne doit pas être obstrué ou doit

être facilement accessible pendant son utilisation. Pour être complètement
déconnecté de l’alimentation d’entrée, l’adaptateur AC/DC de l’appareil doit être
déconnecté du secteur.

17. This apparatus shall not be exposed to dripping or splashing water and
no object filled with liquids eg. vases shall be placed on the apparatus.

Francais: L’appareil ne doit pas être exposé aux écoulements ou aux

éclaboussures et aucun objet ne contenant de liquide, tel qu’un vase, ne doit
être placé sur l’objet.

18. The marking information is located at the bottom enclosure of the
apparatus.

Francais: Le marquage de l’appareil figure sur la partie inférieure du boîtier.

CONTENTS PAGE

1

IMPORTANT SAFETY WARNINGS i
IMPORTANT SAFETY INSTRUCTIONS ii
CONTENTS 1
WELCOME 2

Made for iPod 2
AirStream Helpline 2
What is in the Box? 2

BUTTONS AND CONNECTIONS 3

Definitions 4
Remote Definitions 4

PRODUCT SET UP 5

Where to Position your AirStream 20 5
Switching on and

using the Set Up Wizzard 5
Advanced Users 7
Software Update 7

USING THE AirStream 20 7

Switching On 7
Switching Off 7
Adjusting the Volume 7
Using Headphones 7
Selecting a Listening Mode 7

INTERNET RADIO 8

Introduction to Internet Radio 8
Using the Internet Radio 8
Storing an Internet Station Preset 9
Select an Internet Station Preset 9
Podcasts 9
Last Listened 9
My Favourites and My Added Stations 10
Help 10
Internet Radio Display 10

MUSIC PLAYER 11

Using the Music Player 11
Music File Types 11
Selecting Music Player Mode 11
Setting up the Music Player 11
Music Player Display 13

DAB RADIO 14

What is DAB Digital Radio? 14
Selecting DAB Mode 14
Changing DAB Stations 14
Manually Scanning for DAB Stations 14
Storing a DAB Station Preset 15
Select a DAB Station Preset 15
DAB Display Information 15
Manual Tune 16
Dynamic Range Control 16
Prune Invalid 17
Station Order 17
DAB Mode Display 17

FM RADIO 18

FM Radio Mode 18
Selecting FM Radio Mode 18
Tuning to a FM Station 18
Changing the Scan Setting 18
Changing the Audio Setting 19
Storing a FM Station Preset 19
Select a FM Station Preset 19
FM Display Information 19
FM Mode Display 19

IPOD MODE 20

iPod Mode Display 20

AUXILIARY INPUT 20

Auxiliary Mode Display 20
ADDITIONAL SYMBOLS DISPLAYED 20
MAIN MENU 21
SLEEP 21
ALARMS 21

To set an Alarm 21
SYSTEM SETTINGS MENU 21
EQUALISER 21
LCD STANDBY - BACKLIGHT 21
TIME AND DATE 21

To Manually Set the Time and Date 22

Auto Update 22

Set Format 22

Set the Time zone 22

Daylight Savings 22
FACTORY RESET 22
SOFTWARE UPDATE 23

Automatic Update 23

Manually Check for Updates 23
INFO 24
HELP 25

Unable to Connect to Wireless network 25

DAB Radio Reception is Poor 26

No Sound 26

The AirStream 20 does not Respond 26
CARE AND MAINTENANCE 27
PRODUCT GUARANTEE 27
GLOSSARY OF TERMS 28

monitoraudio.com

2

WELCOME

Introducing the AirStream 20 Multi-Format radio from Monitor Audio®. The AirStream 20
is a combined iPod Dock, DAB, FM and Internet radio with media streaming. It utilises
the very latest technology with an intuitive information display for quick and easy set
up and operation.

Monitor Audio have used their vast experience and knowledge of the hi-fi industry and
transferred it into a complete radio solution.

Please read through all Safety Instructions (separate booklet) and this User Guide
before proceeding to operate your AirStream 20.

Before you can receive internet radio stations you will need to check that you have
the following:

• a broadband internet connection

• a wireless access point (Wi-Fi) connected to your broadband internet via
a router

If your wireless network is configured to use Wired Equivalent Privacy (WEP) or
Wi-Fi Protected Access (WPA) data encryption then you will need to know the
WEP or WPA code to enable your AirStream 20 to communicate with your network.

• your AirStream 20 should work in all locations where the Wi-Fi network
is available. You will also need to know the name of your wireless network, i.e.

its SSID

• if you are not with the range of a wireless access point, the AirStream 20
will need to be sited near an ethernet connection.

Before you continue please make sure that your wireless access point is turned on
and connected to your broadband internet. You may need to read the instructions
provided with your wireless access point and router.

Note:

1. If available, a wireless PC/ Laptop can be used to check that the wireless network
is working correctly before you begin to set up your AirStream 20.

2. If you do not have a wireless connection you can use the Ethernet cable supplied
to connect to your computer/ router/ Ethernet network point.

Made For iPod

‘Made for iPod’ means that an electronic accessory has been designed to connect
specifically to iPod and has been certified by the developer to meet Apple performance
standards. Apple is not responsible for the operation of this device or its compliance
with safety and regulatory standards.

AirStream Helpline

The helpdesk is open from 8.30am to 5.00pm, Monday to Friday (excluding English
Public Holidays) and can be contacted on:
[phone] (local call rate) or at www.monitoraudio.com

What’s in the Box?

1 x AirStream 20
1 x FM/ DAB Aerial
1 x Remote (inc battery)
1 x Mains adaptor
1 x Ethernet cable
1 x 3.5 mm jack lead
User Manual/Guides

AirStream 20

UK

US

EuroAus

monitoraudio.com

3

Tune/ Select Dial

Stereo Audio

Output

Ethernet

Input

Auxiliary

Input

Aerial

Connection

Rear of AirStream 20

Top of AirStream 20

Remote Control

Stereo Headphone

Output

Power

Input

Mode

Menu

Alarm

Left Button

Play/ Pause Button

Right Button

(hidden)

Preset

Buttons

Return Button

Info

EQ

Sleep/
Snooze

Stand By Button

BUTTONS & CONNECTIONS

Display

iPod Dock Connector

Shuffle (iPod &
Media Player Only)

Down Button

Menu Button

Up Button

Volume Up
Button

Volume Down

Button

Repeat (iPod &
Media Player Only)

Mode Select

Next Button

Previous Button

OK Button

Standby Button

Play/ Pause Button

BUTTONS & CONNECTIONS. Cont.

Definitions

• Stand By - Turns the AirStream 20 on or back to stand by mode. When in Stand
by, you can set the display to be fully illuminated, partially, or not at all

• Aerial - The aerial is attached by screwing into its location at the back of the
AirStream 20 (refer to Page 3). This should initially be fully extended and vertical
in order to ensure maximum FM and DAB signal strength. Some adjustment
may be required. The aerial is not required when in iPod, Internet Radio or Music
Player modes

• Mode - Scrolls through the various playback modes

• Menu - Press this to enter the main menu (not playing any particular mode) or the

main menu for the mode which you are in

• Alarm - Short cut to the alarms setting menu

• Sleep/ Snooze - The sleep function automatically turns the AirStream 20 off

after a user set period of time. The Snooze function silences an activated alarm
for a period of 5 minutes. You will be able to see it count down on the AirStream
20 display

• EQ - Scroll through the various preset EQ settings (Optimum, Voice, Classical,
Pop, Rock or Dynamic)

• Info - Press this button to scroll through various information transmitted during
FM (only when an RDS signal is being received), DAB, Internet Radio, iPod and
Music Player

• Play/ Pause Button - This acts as a mute button when in Internet, DAB and FM
modes. When in iPod or Music Player mode, you can play and pause the music
you are listening to

• Left Button - This is used to skip backward to a previous track(s) when in iPod
and Music Player modes. In DAB mode, it brings up the station list. In FM mode,
it is used as a form of manual tuning in 0.05MHz steps. It is disabled in Internet
Radio or Auxiliary modes

• Right Button - This is used to skip forward to the next track(s) when in iPod and
Music Player modes. In DAB mode, it brings up the station list. In FM mode, it
is used as a form of manual tuning in +0.05MHz steps. It is disabled in Internet
Radio or Auxiliary modes

• Return Button - This button is used frequently in the menu system, to access

the previous display. However, when in Internet Radio mode, it brings up the
Internet radio menu. In Music Player mode, it brings up the music list for that
folder. In DAB mode, it brings up the station list. In FM mode and Auxiliary
mode, it has no function

• Tune/ Select Dial - It is used to scroll up and down through the menus. The

highlighted option is selected by pressing down on it

• Auxiliary Input - An input to allow inter-connection of other devices, such as

MP3 players and CD players. It is recommended that the volume of the auxiliary
device is set to approximately three quarters volume for optimum playback quality

• Audio Output - This connection is used to connect the AirStream 20 to other

audio devices. This is set to a fixed level and the volume is controlled via the
external device. The speaker on the AirStream 20 will still remain active. A stereo
signal will be played providing one is received

• Headphone Output - Use to connect headphones (not supplied with the

AirStream 20). The volume is controlled via the AirStream 20 however, the
speaker of the AirStream 20 will be muted. A stereo signal will be played
providing one is received

• Ethernet Input - Allows for a wired connection to a router (or Ethernet switch)

where a wireless connection is not available

• Power Input - Connect only the power supply unit supplied with the AirStream 20.

Do not use any other devices

Remote Definitions

• Standby Button - Has same function as button on unit

• OK Button - Used to select a highlighted option from the display/ menu

• Menu Button - Has the same function as the button on the unit

• Play/ Pause Button - Has the same function as the button on the unit

• Previous/ Next Buttons - Have same functions as the Left and Right buttons

on the unit

• Volume Up/ Down Buttons - Controls the volume level of the AirStream 20.

Volume is muted when using the Audio Output

• Mode Button - Has the same function as the button on the unit

• Shuffle Button - Toggles shuffle on and off during iPod playback

• Repeat - Toggles between repeat modes (All, track, off) during iPod playback

4

AirStream 20

PRODUCT SET UP

Where to Position Your AirStream 20

It is important that you consider carefully in advance where your AirStream 20 will be
situated and make sure that it is:

• on a flat and stable surface

• within 1.8 metres of a power socket

• within a strong wireless network reception area

• within close proximity to an Ethernet point if you are not using a wireless
connection

• where the telescopic aerial can be fully extended when listening to DAB or FM
stations

• away from bright sunlight or heat sources, such as a radiator

• away from humid or very damp places such as a bathroom.

Switching on and Using the Setup Wizard

1. Connect the mains power lead into the socket on the back of the AirStream 20
(see the image on page 3) and plug the power adaptor into the mains power wall
socket and switch on. If using an ethernet network lead (supplied), also connect
it at this stage.

2. ‘DESIGN FOR SOUND, STARTING ...’ will be displayed followed by a zeroed
time and date.

3. Press the ‘Stand By’ button on the remote or product (see the images on page 3).
The main menu will be displayed (if it is not displayed, press the menu button):

4. Use the ‘Tune/ Select Dial’ or the ‘Up’, ‘Down’ Buttons on the remote to highlight
and select ‘System Settings’. The ‘System Settings’ menu will be displayed.

5. Use the ‘Tune/ Select Dial’ or the ‘Up’, ‘Down’ and ‘OK’ buttons on the remote to
highlight and select ‘Setup Wizard’. This will guide you through setting the time
format, automatic update of the time and date and connection to the network.

6. You will be asked to confirm if you wish to start the wizard or not:

7. Set preferred time format.

1

2

3

4

Main Menu

Internet radioMusic player

Music Player

DAB

FM

iPod

System settings

Time / Date >

Factory Reset

Software update >

Setup wizard

Info

1

2

3

4

00:00

00/00/0000

1

2

3

4

DESIGN FOR

SOUND

STARTING

1

2

3

4

Setup wizard

Start now?

YES NO

1

2

3

4

Date/Time

12/24 Hour Format

2412

1

2

3

4

*

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8. Select preffered automatic update method, then time zone and daylight savings.

9. Select your Wireless Region. The AirStream 20 will then search for available
wireless networks.

10. Use the ‘Tune/Select Dial’ or the ‘Up’, ‘Down’ and ’OK’ buttons on the remote to
highlight and select your chosen network. If using the wired connection method,
select ‘[WIRED]’ from the list (please go to step 12). If the network does not have
any security, ‘Please wait connecting’, and then ‘Connected’ will be displayed.

11. If your network does have security, the wizard will prompt you to enter the relevant
Wired Equivalent Privacy (WEP) or Wi-Fi Protected Access (WPA) code or pass
phrase. This is accomplished by turning the ‘Tune/ Select Dial’ to highlight the
appropriate character, then pressing it to select. Alternatively, use the ‘Up/ Down
Buttons’ and the ‘OK Button’ on the remote. When the key has been entered,
highlight and select ‘OK’.

After successful entry of these details, the display will change to ‘Please wait
connecting’, and then ‘Connected’ will be displayed.

Note:

If your network name or SSID has been hidden, the AirStream 20 will not be able
to detect it. You can either turn on the SSID of your access point and then select
’[Rescan]’ or manually enter the SSID into the AirStream 20. To enter your SSID
into the AirStream 20, select ‘[Manual config]’ as below, then ‘DHCP Enable’ (if you
wish to manually assign an IP address, select Disable), ‘Wireless’ and then enter your
SSID. After you have entered your SSID, either select ’Open’ if you have no further
security on your network or proceed to enter your WEP or WPA codes. The AirStream
20 will now connect to the network.

Note:

In addition to the list of available networks there are three advanced options:

Rescan - To scan again for available networks
Wired - Which selects a ’wired‘ network
Manual config - Which enables manual set up of a wireless configuration

including SSID, WEP/WPA codes, IP Address, etc.

12. If using the wired connection method, then simply select it from the Network
Wizard menu. It will then run through the connection process. If it doesn’t
connect first time, go to the ‘Manual settings’ in the ‘Network settings’ menu and
select the ‘Wired’ option, then ‘DHCP enable’

Note:

For legal reasons, you should only connect to wireless access points that you own or
have agreement to use.

Note:

WEP and WPA codes are sensitive to upper and lower case characters so must be
entered exactly as they have been stored in the wireless access point.

Note:

The security details must be the same as those saved in the wireless access point,
which would have been set up by the person who installed your wireless network.
The WEP/ WPA code and SSID can be written into the box below for future reference.

Note:

Make sure that the letter, number or symbol you wish to select is highlighted in the
display before you press the ‘Tune/ Select Dial’ (or OK on the remote) to select it.

Network settings

Please wait.

Connecting...

1

2

3

4

Network settings

Please wait.

Connecting...

1

2

3

4

Network settings

Connected

R

1

2

3

4

Network settings

Connected

R

1

2

3

4

6

AirStream 20

Advanced Users

It is possible to edit all the settings for your internet connection. To access this menu:

1. Press ‘Menu’ (on the remote or product) and use the ‘Tune/Select Dial’ or ‘Up’,
‘Down’ and ‘OK’ buttons on the remote, to scroll to and select ‘Main Menu’.

2. Select ‘System setup’, followed by ‘Internet setup’ and then ‘Manual settings’.

3. Within this same menu list you can select ‘View settings’, which enables you to
see the current settings for:

• MAC address DHCP

• PC settings SSID

• IP settings, which displays the IP address, subnet mask and gateway address.

Software Update

It is recommended that you perform a software update before proceeding any further.
Please go to page 24 for information on how to do this.

USING THE AirStream®20

Switching On

Press the stand by button on the top of the AirStream 20, or the standby button on
the remote. The display will illuminate and the AirStream 20 will return to the mode it
was last used in (iPod/ DAB/ FM/ Internet/ Music Player). If listening to a radio station
when you last switched the AirStream 20 off, this station will automatically be selected
and begin to play. The media player will not work in this way.

Switching Off

Press the stand by button on the top of the AirStream 20, or the standby button on
the remote (see image on page 3). The current time and date will be displayed, if
already set. Turn to page 22 for information on how to set the time.

Adjusting the Volume

The ‘Tune/Select Dial’ can be used to adjust the volume of the AirStream 20 and
the headphones. Turn the ‘Tune/Select Dial’ clockwise to increase the volume and
anti-clockwise to decrease the volume. On the remote, use the ‘Volume Up & Down’
buttons.

Using Headphones

It is possible to connect headphones (not included) to the AirStream 20. The
headphone socket can be found on the top of the AirStream 20 (see image on page

3). When headphones are connected, the AirStream 20 speakers are switched off
and all sound will be via the headphones. The volume is controlled via the ‘Tune/
Select Dial’ or the volume buttons on the remote control.

Selecting a Listening Mode

When the AirStream 20 is turned on (out of standby mode) for the first time, it will start
up in the ‘Main Menu’ screen. From here, there are 2 ways of selecting a listening
mode. Either use the ‘Tune/Select Dial’ or ‘Up’, ‘Down’ and ‘OK’ buttons on the
remote and select the mode, or press the ‘Mode’ button. If pressing the mode
button, it will cycle through the available source modes:

To enter the desired mode, do not press any further buttons. It will automatically enter
the selected source mode.

DAB
radio

101100110001
110011110000

1

2

3

4

FM

radio

FM

1

2

3

4

AUX

in

1

2

3

4

Internet

radio

1

2

3

4

Music
Player

1

2

3

4

monitoraudio.com

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iPod

1

2

3

4

DAB is not available on USA or ROW models