VFI Series Vent Free Gas Fireplace
Installation and Operating Instructions
Models: VFI33L(N/P)(V/I), VFI33C(N/P)(V/I)
WARNING: If the information in this
manual is not followed exactly, a fi re or
explosion may result causing property
damage, personal injury or loss of life.
• Do not store or use gasoline or other
fl ammable vapors and liquids in the
vicinity of this or any other appliance.
• WHAT TO DO IF YOU SMELL GAS
– Do not try to light any appliance.
– Do not touch any electrical switch; do
not use any phone in your building.
– Leave the building immediately.
– Immediately call your gas supplier from
a neighbor's phone. Follow the gas
supplier's instructions.
– If you cannot reach your gas supplier,
call the fi re department.
• Installation and service must be performed
by a qualifi ed installer, service agency or
the gas supplier.
This is an unvented gas-fi red heater. It uses air
(oxygen) from the room in which it is installed.
Provisions for adequate combustion and ventilation air must be provided. Refer to Page 7.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future
reference.
20307670 5/15 Rev. 1
VFI33 Vent Free Gas Fireplace System
CONTENTS
Thank you and congratulations on your purchase of a Vermont Castings Group Fireplace.
PLEASE READ THE INSTALLATION AND OPERATION INSTRUCTIONS
BEFORE USING THE APPLIANCE.
IMPORTANT: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in a possible fi re hazard and will void the warranty.
Important Safety Information .....................................3
Codes ......................................................................4
Product Features .........................................................5
VFI33 Controls ........................................................5
Operation ................................................................ 5
Gas Pressures ........................................................ 5
Gas Specifi cations and Orifi ce Sizes ......................5
Ignition Controls ......................................................5
Pilot .........................................................................5
Thermal Generator ..................................................5
Cold Climate Option ................................................ 5
Framing Dimensions ................................................... 6
Pre-installation Information ........................................7
Getting Started ........................................................ 7
What You Will Need for Installation .........................7
Clearances and Height Requirements .......................8
Before Installing the Fireplace Insert ......................8
Clearances ...................................................................9
Heat Resistant Material ..........................................9
Clearances and Installation ...................................... 10
Remove Screen .................................................... 10
Install Canopy ....................................................... 10
Installation .................................................................. 11
Secure Heater to Floor .......................................... 11
Connect Gas Line ...................................................... 12
Gas Pressure — Millivolt ..........................................13
Checking Gas Pressure: Millivolt Control ..............13
Electrical Wiring — Millivolt .....................................14
Connect Optional Wall Switch or Thermostat .......14
Connect Remote Receiver .................................... 15
Check System Operation ......................................15
Operating Instructions — Millivolt ........................... 16
For Your Safety Read Before Lighting ..................16
Lighting Pilot for the First Time .............................16
Lighting Pilot .........................................................17
Lighting Burner ......................................................18
To Turn Off Gas ..................................................... 18
Gas Pressure and Electrical Installation — IPI ....... 19
Check Gas Pressure — IPI ................................... 19
Electrical Wiring .................................................... 19
Junction Box Wiring ..............................................19
Wall Switch Installation .........................................20
IPI System Wiring Diagram ...................................20
Operating Instructions — IPI .................................... 21
For Your Safety Read Before Lighting ..................21
What to Do If You Smell Gas ................................21
Operating Instructions ........................................... 21
To Turn Off Gas ..................................................... 21
EcoLogic Control ...................................................22
Electrical Wiring — Fan ............................................23
Log Placement ........................................................... 24
Before You Begin ..................................................24
Cast Iron Grate Installation ...................................24
Rock Wool Placement ...........................................25
Berkley Oak Logs ..................................................25
Place the Decorative Rock ....................................26
Highland Oak Logs ...............................................27
Place the Decorative Rock ....................................28
Kentucky Wildwood Logs ...................................... 29
Flame Appearance and Operating Instructions ......30
Visual Flame Check ..............................................30
Check the Pilot Flame ........................................... 30
Thermostat and Millivolt Control ...........................30
Operating Instructions ........................................... 30
For Your Safety Read Before Lighting ..................31
Millivolt/Thermostat Control Lighting Instructions .32
To Turn Off Gas to Heater .....................................32
Match Lighting Instructions ...................................33
Blower Operation .................................................. 33
Cleaning and Servicing .............................................34
Annual Cleaning and Inspection ...........................34
Periodic Cleaning ................................................. 34
Troubleshooting ........................................................35
Replacement Parts ....................................................37
Firebox Assembly .................................................37
Millivolt Burner Assembly .....................................38
IPI Burner Assembly ............................................. 39
Berkley Oak Logs ..................................................40
Highland Oak Logs ...............................................41
Kentucky Wildwood Logs ...................................... 42
Warranty .....................................................................43
2
20307670
IMPORTANT SAFETY INFORMATION
VFI33 Vent Free Gas Fireplace System
INSTALLER
Please leave these instructions with the appliance.
OWNER
Please retain these instructions for future reference
.
WARNING:
• Any change to this heater or its controls can be dangerous.
• Improper installation or use of the heater can cause serious injury or death from fi re, burns,
explosion or carbon monoxide poisoning.
• Do not allow fans to blow directly into the fi replace. Avoid any drafts that alter burner fl ame
patterns.
• Do not use a blower insert, heat exchanger insert or other accessory, not approved for use with
this heater where applicable.
1. Due to high temperatures, the appliance should be
located out of traffi c and away from furniture and
draperies.
2. Children and adults should be alerted to the hazard
of high surface temperature and should stay away
to avoid burns or clothing ignition.
3. Young children should be carefully supervised when
they are in the same room with the appliance.
4. Do not place clothing or other fl ammable material
on or near the appliance.
5. Any safety screen or guard removed for servicing
an appliance, must be replaced prior to operating
the heater.
6. Installation and repair should be done by a qualifi ed
service person.
7. T o prevent malfunction and/or sooting, an unvented
gas heater should be cleaned before use and at
least annually by a professional service person.
More frequent cleaning may be required due to
excessive lint from carpeting, bedding materials,
etc. It is imperative that control compartments,
burners and circulating air passageways be kept
clean.
8. CARBON MONOXIDE POISONING: Early signs of
carbon monoxide poisoning are similar to the fl u with
headaches, dizziness and/or nausea. If you have these
signs, obtain fresh air immediately. Have the heater
serviced as it may not be operating properly.
9. The installation must conform with local codes or, in
the absence of local codes, with the National Fuel
Gas Code, ANSI Z223.l/NFPA54.
10. This unit complies with the latest edition of ANSI
Z21.11.2, Unvented Heaters.
11. Do not install the heaters in a bathroom or bedroom.
12. Correct installation of the ceramic fi ber logs, proper
location of the heater, and annual cleaning are necessary to avoid potential problems with sooting. Sooting,
resulting from improper installation or operation, can
settle on surfaces outside the fi replace. See log place-
ment instructions for proper installation.
20307670
13. Avoid any drafts that alter burner fl ame patterns. Do not
allow fans to blow directly into fi replace. Do not place
a blower inside burn area of fi rebox. Ceiling fans may
create drafts that alter burner fl ame patterns. Sooting
and improper burning will occur.
14. CAUTION: Candles, incense, oil lamps, etc. produce
combustion byproducts including soot. Vent-free
appliances will not fi lter or clean soot produced by
these types of products. In addition, the smoke and/or
aromatics (scents) may be reburned in the vent-free
appliance which can produce odors. It is recommended
to minimize the use of candles, incense, etc. while the
vent-free appliance is in operation.
15. This is an unvented gas-fired heater. It uses air
(oxygen) from the room in which it is installed. Provisions for adequate combustion and ventilation air must
be provided.
16. This heater shall not be installed in a room or space
unless the required volume of indoor combustion air is
provided by the method described in the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, the International
Fuel Gas Code or applicable local codes.
17. Keep room area clear and free from combustible
materials, gasoline and other fl ammable vapors and
liquids.
18. Unvented gas heaters are a supplemental zone heater.
They are not intended to be the primary heating appliance.
19. Unvented gas heaters emit moisture into the living
area. In most homes of average construction, this
does not pose a problem. In houses of extremely
tight construction, additional mechanical ventilation is
recommended.
20. During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain
oils, fi lms or bonding agents. These chemicals are not
harmful but may produce annoying smoke and smells
as they are burned off during the initial operation of the
appliance; possibly causing headaches or eye or lung
irritation. This is a normal and temporary occurrence.
3
VFI33 Vent Free Gas Fireplace System
IMPORTANT SAFETY INFORMATION
The initial break-in operation should last four hours
with the burner at the highest setting. Provide maximum ventilation by opening windows or doors to allow
odors to dissipate. Any odors remaining after this initial
break-in period will be slight and will disappear with
continued use.
21. Input ratings are shown in BTU per hour and are for
elevations up to 2,000 feet. For elevations above 2,000
feet, input ratings should be reduced 4 percent for each
1,000 feet above sea level. Refer to the National Fuel
Gas Code.
22. The appliance must be isolated from the gas supply
piping system by closing its equipment shutoff valve
during any pressure testing of the gas supply piping
system at test pressures equal to or less than 1/2 psig
(3.5 kPa).
23. Do not use this room heater if any part has been under
water. Immediately call a qualifi ed service technician
to inspect the room heater and to replace any part of
the control system and any gas control which has been
under water.
24. Never burn solid fuels in a fi replace where a unvented
room heater is installed.
25. Always have a fi replace screen in place when the
appliance is in operation and, unless other provisions
for combustion air are provided, the screen must have
an opening(s) for induction of combustion air.
THIS APPLIANCE MAY BE INSTALLED IN AN
AFTER-MARKET, PERMANENTLY LOCATED,
MANUFACTURED (MOBILE) HOME, WHERE
NOT PROHIBITED BY LOCAL CODES.
THIS APPLIANCE IS ONL Y FOR USE WITH THE
TYPE OF GAS INDICATED ON THE RATING
PLATE. THIS APPLIANCE IS NOT CONVERTIBLE FOR USE WITH OTHER GASES.
WARNING: Never connect unit to
private (non-utility) gas wells. This gas
is commonly known as wellhead gas.
CODES
Adhere to all local codes or, in their absence, the latest edition of THE NATIONAL FUEL GAS CODE ANSI Z223.1 or
NFPA54 which can be obtained from…
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
or
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
4
20307670
PRODUCT FEATURES
VFI33 Vent Free Gas Fireplace System
VFI33 CONTROLS
Surround
On/Off Switch
Piezo Ignitor
Control Knobs
Figure 1 Unvented Gas Heater with Control Access Door Open
Blower
OPERATION
This unvented gas heater requires no outside venting and
burns cleanly with high heating effi ciency.
GAS PRESSURES
Control Fuel Millivolt T-stat
Regulator Pressure Natural 3.5" w.c.
Pilot Regulator Natural 3.5" w.c.
Max. Inlet Pressure Natural 10.5" w.c.
Min. Inlet Pressure Natural 5.0" w.c.
Regulator Pressure LP 10.0" w.c.
Max. Inlet Pressure LP 13.0" w.c.
Min. Inlet Pressure LP 11.0" w.c.
GAS SPECIFICATIONS & ORIFICE SIZE
MODEL FUEL CONTROL
VFI33LNV NAT. Millivolt
VFI33LPV LP. Millivolt
VFI33CNV NAT. Millivolt 28,000 19,000 #38
VFI33CPV LP. Millivolt
VFI33LNI NAT. IPI 28,000 19,000 #38
VFI33LPI LP. IPI 27,000 22,000 #52
VFI33CNI NAT. IPI 28,000 19,000 #38
VFI33CPI LP. IPI
MAX. INPUT
(BTU/h)
28,000 19,000 #38
27,000 22,000 #52
27,000 22,000 #52
27,000 22,000 #52
NOTE: For LP models an external regulator is required
to reduce supply pressure to a maximum of 13" w.c.
MIN. INPUT
(BTU/h)
ORIFICE
SIZE
IGNITION CONTROLS
Piezo ignitor allows ignition of the pilot without the use of
matches or batteries.
Millivolt and EcoLogic® 2.0 controls have four (4)
positions:
OFF - All gas to the gas logs is shut off at the
valve.
IGN - Valve position to light/maintain a standing
pilot.
ON - Valve position to turn ON/OFF log set with
remote switch/thermostat.
LOW/HI - Variable position to control fl ame height
(heat output). Both front and rear burners
are in operation to provide realistic glow
and yellow fl ame.
PILOT
The gas log heater is fi tted with a specially designed safety
pilot light (ODS assembly) which senses the amount of
oxygen available in the room and shuts the gas log heater
off if the oxygen level begins to drop below a satisfactory
level. The pilot can only be re-lit when adequate fresh air
is available.
THERMAL GENERATOR
The millivolt gas log pilot is fi tted with a millivolt generator
to provide power for remote activation.
COLD CLIMATE OPTION (IPI Models Only)
NOTE: If you live in a cold climate, seal all cracks around
your appliance and wherever cold air could enter the room,
with noncombustible material. It is especially important to
insulate the outside chase cavity between the studs and
under the fl oor on which the appliance rests, if the fl oor is
above ground level.
Your fi replace is equipped with an intermittent pilot ignition
(IPI) control. An IPI control with a standing pilot option
provides the dual benefi t of an economical and environ-
mentally responsible product and one which lights easily
even in the coldest climates. When in intermittent pilot
20307670
5
VFI33 Vent Free Gas Fireplace System
Figure 2 Cold Climate Option
FRAMING DIMENSIONS
Cold Climate
Switch
Master Switch
mode (as it comes from the factory), your pilot remains
unlit until needed, saving you fuel. Standing pilot mode,
by comparison, is characterized by a continuously burning
pilot. The benefi t of a pilot which lights only when needed
is fuel savings. However, with no pilot burning in your fi re-
place, units operating in colder climates may experience
delayed start up or lock out. Because colder air is heavier
than milder air and there is no pilot burning to maintain
a warm stable temperature in your fi rebox, establishing
a draft to aid ignition becomes diffi cult. This is perfectly
normal but can be somewhat frustrating.
1
37
⁄4"
"
8
7
⁄
31
⁄4"
1
37
"
4
1
⁄
64
1/2"
or 5/8"
Rough
Opening
Height
T o remedy this issue, your fi replace has been designed with
a cold climate pilot option, which, when active, maintains
a warmer temperature inside your fi rebox to make ignition
faster and more effi cient. Operating your appliance in cold
climate (aka standing) pilot mode will prohibit the need for
multiple ignition attempts and will prevent the system from
delaying start up or locking out.
To activate the cold climate option, simply move the cold
climate toggle switch located on the right side of the black
control center to the “On” (left) position. (Figure 3) Y ou can
operate your appliance in this mode regardless of whether
you are using a remote control, wall switch or thermostat.
Rough
Opening
Depth
16"
1
⁄2" Rough Opening Width
33
Figure 3 Framing Dimensions
6
27
1
⁄2"
20307670
PRE-INSTALLATION INFORMATION
VFI33 Vent Free Gas Fireplace System
FRAMING DIMENSIONS
If unit is to be “built in,” fi replace framing can be built before
or after the appliance is set in place. BE SURE THA T ALL
PACKING MATERIAL HAS BEEN REMOVED FROM
THE UNDERSIDE OF THE UNIT PRIOR TO SETTING
THE FIREBOX IN PLACE. Construct fi replace framing
following Figure 2. Refer to Figure 5 on Page 9 for fi replace
dimensions. The framing headers may not rest directly on
top of the fi rebox.
The fi replace may be installed directly on a combustible
fl oor or a raised platform of an appropriate height. Do
not place fi replace on carpeting, vinyl, tile or other soft
fl oor coverings. It may, however, be placed on fl at wood,
plywood, particle board or other hard surfaces. Be sure
fi replace rests on a solid continuous fl oor or platform with
appropriate framing for support and so that no cold air can
enter from under the fi rebox. Y our vent-free fi replace must
be mounted to the fl oor or the fi replace hearth.
WARNING:
• Handle the gas log burner assembly by the
grate only. Do not pick the unit up by the
burners.
• Gloves are recommended when handling
ceramic fi ber logs to prevent skin irritation
from loose fi bers. Logs are fragile — handle
with care.
GETTING STARTED
Make sure you have received all parts
Check your packing list to verify that all listed parts have
been received. You should have the following:
• Installation/Operating instructions
• 33" unvented gas heater
• Canopy
• Volcanic rock and rock wool (traditional sets only)
• Stone and fi reglass kit (contemporary sets only)
• Two (2) anchoring screws
• Mounting screws for canopy
The millivolt controlled version of this heater is the only
style designed to be operated with optional devices for
ON/OFF functions. The following options may be used
with the millivolt controlled heater. These options are not
packaged with the log set.
• Hand held Remote with Receiver
• Wall switch with 15' wire.
• Hand held Thermostat Remote with Receiver
Carefully inspect the contents for shipping damage. If any
parts are missing or damaged, immediately inform the
dealer from whom you purchased the appliance. Do not
attempt to install any part of the appliance unless you have
all parts in good condition.
WARNING—Do not install the heater:
• Where curtains, furniture, clothing, or
other fl ammable objects are less than
42" from the front of the heater.
• In high traffi c areas.
• In windy or drafty areas.
WHAT YOU WILL NEED FOR INSTALLATION
You must have the following items available before proceeding with installation…
• External regulator (for propane / L.P.G. and 1/2 lb.
Natural Gas systems only)
• Piping which complies with local codes
• Sediment trap
• Tee joint
• Pipe wrench or appropriate size crescent wrench
set
• Phillips head screwdriver
• Drill with 5/32" bit
• Surround
• Manual shutoff valve
• Pipe sealant approved for use with liquid propane
(resistant to sulfur compounds)
Accessories required to fi nish the installation:
One of two surrounds:
• VFICFSS Black small surround 33"H x 43"W
• VFICFSL Black large surround 36"H x 50"W
One of three fi rebox liners:
• FBVFIC(M/LR) Firebrick
• BLPVFIC Black porcelain panels
• BMGVFIC Black Magic glass panels
20307670
WARNING: If the area in which the heater
is operated does not meet the required
volume for indoor combustion air, combustion
and ventilation air shall be provided by one of
the methods described in the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, the International
Fuel Gas Code or applicable local codes.
7
VFI33 Vent Free Gas Fireplace System
WARNING: The dimensions shown in
Figures 4 and 5 and defi ned in the fi replace
manufacturer's instructions are minimum
clearances to maintain when installing this
heater. Left and right clearances are determined
when facing the front of the heater.
Follow these instructions carefully to ensure
safe installation. Failure to follow instructions
exactly can create a fi re hazard.
NOTE: Clearances are necessary to combustible surfaces
only. No clearance is necessary for noncombustible surface.
Sidewall clearances: The clearance from the inside of the
appliance to any combustible adjacent wall should no be
less than 9". Figure 4
Ceiling clearance: The ceiling must be at least 42" from
the top of the fi rebox opening. Figure 4
Back wall clearance: The appliance can be placed against
the combustible back wall.
Floor clearance: The fi replace may not be installed onto
any combustible fl ooring material, such as carpeting, vinyl
or tile without the hearth or a minimum 22 GA (0.030") metal
or a minimum 1/2" wooden base covering the entire width
and depth of the base.
Mantel clearances: The canopy supplied with the unit
must be installed. If a combustible mantel is installed. It
must meet the clearance requirements shown in Figure 7.
CLEARANCE and HEIGHT REQUIREMENTS
22
3/4
A
23 7/8
33"
B
Surround Sizes*
AB
Small 33" 43"
Large 36" 50"
*A surround is required to complete the installation.
Figure 5 Dimensions for Installing in Masonry Fireplace or UL
Listed Box
15 1/4
42"
Minimum
9"
Minimum
Figure 4 Sidewall and Ceiling Minimum Clearances
8
9"
Minimum
BEFORE INSTALLING THE FIREPLACE
INSERT
Have fi replace fl oor and chimney professionally cleaned to
remove ashes, soot, creosote or other obstructions. Close
and seal any fresh air vents or ash clean-out doors located
on fl oor or wall
FP2770
20307670
CLEARANCES
VFI33 Vent Free Gas Fireplace System
HEAT RESISTANT MATERIAL (MINIMUM
REQUIREMENTS) WITH NO WOODEN MANTEL
OR OTHER COMBUSTIBLE PROJECTION
Heat resistant material (minimum requirements) with
wooden mantel or other combustible projection:
To install the heater with a wooden mantel shelf or other
combustible projection above, fi rst measure the heat resis-
tant material shown in Figure 6.
No combustible
materials within 8"
of opening.
Hood
Grate
Figure 8 is an example of an unsafe mantel installation.
The mantel projects 4" at 8" above the opening, exceeding the maximum acceptable distance of 21⁄2". The mantel
also projects 8" at 10" above the opening, exceeding the
maximum acceptable distance of 6".
If your mantel profi le is unsafe, you may either:
• Raise the mantel to an acceptable height or,
• Remove the mantel.
8"
6"
1
2
/2"
4"
No combustible
materials within 8"
of opening.
10"
8"
Figure 6 Measure Heat Resistant Material for Mantel
12"
10"
8"
6"
256O”
12"
10"
8"
Hood
Figure 8
26"
14"
Example: A mantel may project from the wall a maximum of
21⁄2" at minimum of 8" above the opening, and a maximum of
12" at a minimum of 26" above the opening.
Figure 7 Minimum Mantel Clearances
20307670
9
VFI33 Vent Free Gas Fireplace System
CLEARANCES and INSTALLATION
The gas log heater must be installed at least 5" above
any combustible fl ooring material, such as carpeting or
tile, which is closer than 14" to the base of the fi replace.
Figure 8
Combustible
5"
Noncombustible
Material
Figure 9 Minimum Clearance above Combustible Flooring
1”
Material
INSTALL CANOPY
1. Remove the fi replace screen as described in the previ-
ous section.
2. Align canopy with the holes in the top frame assembly.
Figure 10
3. Install the three (3) screws (in owner’s manual packaging) which attach the canopy to the top frame assembly .
Figure 10
4. Tighten all screws. Make sure the canopy is level and
secure. Install the fi replace screen.
Figure 11 Install Canopy
WARNING: Do not operate the unit without
the screen frame panel and canopy installed.
REMOVE SCREEN
Remove fi replace screen by pushing screen frame panel
up and out. Figure 9
NOTE: Fireplace screen must be removed to access log
box and to install canopy.
Figure 10 Remove Fireplace Screen
10
20307670
INSTALLATION
VFI33 Vent Free Gas Fireplace System
SECURE HEATER TO FLOOR
NOTE: Clearance requirements as detailed in “Clearances
and Height Requirements” section of this manual must be
met before securing heater in place.
To prevent movement, the heater must be secured to the
fl oor or hearth.
1. To remove the grate and base assembly, take out two
screws as shown in Figures 12 and 13.
2. Lift grate and base assembly out of the fi rebox.
3
3. Secure the fi rebox with two anchoring screws (
⁄16" x 11⁄2"
length) supplied with the fi replace system. Figure 14
NOTE: If the unit is mounted on carpeting, tile or
combustible material without the hearth, a metal or wooden
base covering the entire width and depth of the base must
be installed.
Figure 12 Remove Grate and Base Assembly (VFI33L models)
Figure 14 Secure Firebox to Floor or Hearth
20307670
Figure 13 Remove Base Assembly (VFI33C models)
11
VFI33 Vent Free Gas Fireplace System
CONNECT GAS LINE
CONNECTING THE GAS LINE
NOTICE: A qualifi ed gas appliance installer must connect
the heater to the gas supply. Consult all local codes.
WARNING: Use new black iron or
steel pipe. Internally tinned copper or
copper tubing can be used per National
Fuel Code, section 2.6.3, providing gas meets
hydrogen sulfi de limits, and where permitted by
local codes. Gas piping system must be sized to
provide minimum inlet pressure (Listed on Data
Plate) at the maximum fl ow rate (BTU/hr). Undue
pressure loss will occur if the pipe is too small.
A manual shutoff valve must be installed
upstream of the appliance. Union tee and
plugged 1/8" NPT pressure tapping point should
be installed upstream of the appliance. Figure 13
To Fireplace
Pipe Coupling
WARNING: Connecting directly to an
unregulated propane/LPG tank can
cause an explosion
To reach factory installed fl ex line, go through access door
on right or left side of fi rebox.
Access Door
for Gas Line
Stainless Flex Line
Cord Protector
Manual Gas Shutoff
(Recommended Outlet
Positioned Vertical)
Pipe
Stainless
Flexible Tube
Manual Shutoff
Valve
Figure 15 Gas Connection
Locations Pressure
Tapping Point Installation
Gas Supply
Inlet
IMPORTANT: Loosen the pipe adapter on the fl ex tube
before installing to the system piping.
Always use an external regulator for all propane/LPG heaters only , to reduce the supply tank pressure to a maximum
of 13" w.c. This is in addition to the internal regulator in the
heater valve.
WARNING: CHECK GAS TYPE: The
gas supply must be the same as stated
on the heater’s rating plate. If the gas
supply is different, DO NOT INSTALL THE
HEATER. Contact your dealer for the correct
model. Connecting to the wrong gas type may
result in property damage or personal injury.
Figure 16 Access Holes
The stainless fl ex line is on the right side facing the fi re-
place and can connect to either a 3/8 NPT female or 1/2
NPT male pipe. To connect from the opposite side, route
the pipe under the rear portion of the unit.
Test all gas joints from the gas meter to the heater valve
for leaks using a gas analyzer or soap and water solution
after completing connection. DO NOT USE AN OPEN
FLAME.
Check the gas pressure with the appliance burning and
the control set to HIGH.
Open control access door on either side of unit to fi nd valve
and regulator referred to below. Figure 16
12
20307670
GAS PRESSURE — MILLIVOLT
CHECKING GAS PRESSURE:
MILLIVOLT CONTROL
Figure 17
The valve regulator controls the burner pressure which
should be checked at the pressure test point.
Turn captured screw counter clockwise two or three turns
and then place tubing to pressure gauge over test point
(Use test point “OUT” closest to control knob). After taking
pressure reading, be sure and turn captured screw clockwise fi rmly to re-seal. Do not over torque. Check for gas
leaks.
Test Port
"OUT"
VFI33 Vent Free Gas Fireplace System
Figure 17 Pressure Test Point Location Millivolt Control
FP2781
20307670
13
VFI33 Vent Free Gas Fireplace System
ELECTRICAL WIRING — MILLIVOLT
ODS Pilot
On/Off
Switch
Field Installed Optional
Wall Switch or
Remote Receiver
On/Off
Switch
ODS
Pilot
Valve
Spade
Terminal
TH = 3
TP = 1
TP/TH = 2
Switch
Figure 18 Wiring Diagram
WARNING: Label all wires prior to
disconnection when servicing controls.
Wiring errors can cause improper and
dangerous operation. Verify proper operation
after servicing.
The millivolt valve is a self-powered combination gas control THAT DOES NOT REQUIRE 110V AC TO OPERA TE.
Refer to Figure 16 and installation instructions provided
with optional wall switch, thermostat or remote control for
wiring instructions. A maximum length of 15 feet of 18awg
two conductor wire is to be used for wall switch or thermostat installations.
NOTE: Thermostats and switches must be suitable for
millivolt operation.
WARNING: Do NOT connect wall
switch to 110 V circuit.
CONNECT OPTIONAL WALL SWITCH OR
THERMOSTAT
1. Use 18 awg, two-wire cable, 15 feet maximum length.
2. At one end of the cable, connect both wires to the wall
switch or thermostat. At the other end, connect one
wire to TP/TH and one wire to TH, or connect the wall
switch/thermostat to the two male (0.25") terminals on
the left side of the unit. The color of the wires does not
matter.
14
20307670
ELECTRICAL WIRING — MILLIVOLT
CONNECT REMOTE RECEIVER
THESE INSTRUCTIONS SUPERCEDE THE SECTION
ENTITLED “HEARTH MOUNT” IN THE MILLIVOLT
HAND-HELD REMOTE INSTRUCTIONS SUPPLIED
WITH THE REMOTE.
Figure 19
1. Remove bottom control door.
2. Connect the remote connector wires located in the unit
to the remote receiver.
®
3. Stick Velcro
pads with self-adhesive backing to bottom
of remote receiver and to fl oor of compartment behind
access panel.
4. Attach remote receiver to fi rebox with Velcro® pads.
Control switch must face forward.
NOTE: Do not place remote in combustion chamber,
only the remote receiver.
CHECK SYSTEM OPERATION
The millivolt system and individual components may be
checked with a millivolt meter having a 0-1000 mV range.
Conduct each check shown in chart below by connection
meter test leads to terminals as indicated.
VFI33 Vent Free Gas Fireplace System
Remote
Receiver
Figure 19 Install Remote Receiver
A. COMPLETE MILLIVOLT SYSTEM CHECK
(“A” Reading: Thermostat contacts CLOSED,
control knob “ON,” main burner should turn ON)
a. If the reading is more than 100 millivolts and the
automatic valve still does not come on, replace the
control.
b. If the closed circuit reading (“A” reading) is less than
100 millivolts, determine cause for low reading, proceed to Section B below.
Connect Meter
Check
Test
A
B
To
Test
Complete
System
Thermopile
Output
Leads to
Terminals
B. Thermopile Output Reading Check
(“B” Reading: Thermostat contacts OPEN, main
burner OFF)
1. Check gas pressure to the unit. If gas pressure is
within minimum and maximum on data plate, then
check pilot voltage, 325 millivolts minimum. If the
minimum millivolt reading is not obtainable, replace
pilot.
Switch or
Thermostat
Contacts
Meter Reading
Should Be
2 & 3 Closed Closed
1 & 2 Open Open
20307670
15
VFI33 Vent Free Gas Fireplace System
OPERATING INSTRUCTIONS – MILLIVOLT
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instruction exactly, a fi re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance is equipped with a pilot which must be lit with built-in piezo ignitor while following these
instructions exactly.
B. BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the fl oor
because some gas is heavier than air and will settle on the fl oor.
WHAT TO DO IF YOU SMELL GAS:
• Turn off all gas to the appliance.
• Open windows.
• Do not attempt to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fi re department.
C. Use only your hand to push in, or turn the gas control knob. Never use tools. If the knob will not push
in or turn by hand, don't try to repair it. Call a qualifi ed service technician. Force or attempted repair
may result in a fi re or explosion.
D. Do not use this appliance if any part of it has been under water. Immediately call a qualifi ed service
technician to inspect the appliance and to replace any part of the control system and any gas control
that has been under water.
LIGHTING PILOT FOR THE FIRST TIME
INITIAL LIGHTING
Purge air from the supply line as follows:
• Open main shutoff valve.
• Unscrew main pressure test point.
• Leave inlet test screw open until gas comes in.
• When gas is fl owing, tighten inlet screw immediately.
LEAK TESTING
1. Follow the pipe from the gas supply line connection to the gas valve. Check connection for leaks
with soap and water mixture.
2. Next check for gas leaks at the burner with soap and water mixture.
3. Check the pilot for gas leaks with soap and water mixture.
16
WARNING: NEVER use open fl ame
to check for gas leaks.
20307670
T
OPERATING INSTRUCTIONS — MILLIVOLT
VFI33 Vent Free Gas Fireplace System
LIGHTING PILOT FOR THE FIRST TIME
APPROVED LEAK TESTING METHOD
You may check for gas leaks with the following methods only:
• Soap and water solution
• An approved leak testing spray
• Electronic sniffer
NOTE: Remove any excessive pipe compound from the connections. Excessive pipe compound
can set off electronic sniffers.
WARNING: NEVER use open fl ame
to check for gas leaks.
WARNING: If using a soap and water
solution to test for leaks, DO NOT
spray solution onto control body.
Check for gas leaks in each of the following locations:
• Pipe from the gas supply line connection to the gas valve
• Burner connections • Field made joints / gas shutoff valve
• Pilot • Factory made joints
• Each joint or connection • All joints on valve and control body
LIGHTING PILOT
WARNING: The control has an interlock device that does not allow the lighting of the
fi replace up to the moment the safety device of the fl ame has not interrupted the gas
fl ow. After that period of time (when the magnet is closed), it is possible to start the
lighting operation.
The gas control knob is designed to be operated by hand. DO NOT use any tools during this
operation. Damaged knobs may result in serious injury.
1. Depress and turn knob counterclockwise
to pilot position.
2. Depress fully and hold pilot gas knob. Depress piezo igniter as many times as needed to ignite pilot.
Keep knob fully depressed for a few seconds. Release and check that pilot continues to burn.
If the pilot does not stay lit, repeat steps 1 and 2.
O
N
T
O
L
I
P
F
F
O
PILO
Pilot Position
20307670
Continued on next page
17
VFI33 Vent Free Gas Fireplace System
OPERATING INSTRUCTIONS – MILLIVOLT
LIGHTING BURNER
LIGHTING THE BURNER
Depress and turn the knob counterclockwise to the “ON” position.
It will take less than four (4) seconds for the burner to ignite.
MAIN BURNER SWITCH
This switch allows you to turn on and to turn off the main burner
without using the gas valve knob. is in the “ON” position to light the
main burner.
O
N
T
O
L
I
P
F
F
O
PILOT
N
O
O
F
F
P
I
L
T
O
PILOT
Wall Switch
Pilot Position
Depress and turn knob clockwise
Off Position
On Position
TO TURN OFF GAS
to “OFF” position.
I
L
P
O
T
F
F
O
O
N
PILOT
18
20307670
GAS PRESSURE & ELECTRICAL INSTALLATION — IPI
VFI33 Vent Free Gas Fireplace System
CHECK GAS PRESSURE – IPI
1. Check gas type. The gas supply must be the same as
stated on the appliance’s rating decal. If the gas supply
is different from the fi replace, STOP! Do not install the
appliance. Contact your dealer immediately.
2. To facilitate easier installation, a 18" (610 mm) fl ex line
with manual shut-off valve has been provided with this
appliance. Install and attach 1/2" gas line onto shut-off
valve.
3. After completing gas line connection, purge air from
gas line and test all gas joints from the gas meter to the
fi replace for leaks. Use a solution of 50/50 water and
soap solution or a gas sniffer.
4. To check gas pressures at valve, turn captured screw
counter clockwise 2 or 3 turns and then place tubing
to pressure gauge over test point. Turn unit to high.
Figure 20. After taking pressure reading, be sure and
turn captured screw clockwise fi rmly to reseal. Do not
over torque. Check test points for gas leaks.
WARNING: Do NOT use open fl ame
to check for gas leaks.
Pressure Inlet
WARNING: Electrical connections
should only be performed by a
qualifi ed, licensed electrician. Main
power must be off when connecting to
main electrical power supply or performing
service. All wiring shall be in compliance with
all local, city and state codes. The appliance,
when installed, must be electrically grounded
in accordance with local codes or in the
absence of local codes, with the National
Electrical Code ANSI/NFPA 70 (latest edition)
and Canadian Electrical Code, CSA C22.1.
ELECTRICAL WIRING
General
1. This fi replace is equipped with an IPI control valve which
operates on 6 volts. The 6 volt DC adapter plugs into
the fi replace junction box A/C power supply.
2. The IPI system can also be operated without A/C power .
The system can run on four (4) “AA” batteries using the
optional battery backup for approximately six (6) months
under normal use.
Optional Accessories
This fi replace may be used with a wall switch, wall mounted
thermostat or IPI hand held remote control.
Pressure
Outlet
Figure 20 –
IPI Valve
Label all wires before disconnecting when
servicing controls. Wiring errors can cause
improper and dangerous operation.
CAUTION
WARNING: Do NOT connect to a
110V circuit.
FP3034
Pilot Adjustment Screw
JUNCTION BOX WIRING
1. This should be done before framing the fi replace. Wire
the receptacle into an electrical circuit. Wire with minimum 60° C wire in accordance with prevailing codes.
2. Remove the external junction box cover by removing
the screw from the side of the outside fi rebox wall.
Junction box was installed at the factory.
3. The junction box cover has a factory installed “romex”
style strain relief connector. After connecting the wires,
route the wire leads through this connector. Refer to
the wiring diagram in Figure 21.
120V AC
60Hz
Factory Supplied
Not Supplied
Junction Box
Figure 21 –
Junction Box Wiring Diagram
20307670
19
VFI33 Vent Free Gas Fireplace System
ELECTRICAL INSTALLATION – IPI
WALL SWITCH INSTALLATION
The wall switch wire connection is located off the wire
harness coming out of the IPI Control Board. The label is
wired 'wall switch'. Connect the low voltage switch wires to
the two (2) terminals labeled "wall switch" from the control
IPI SYSTEM WIRING DIAGRAM
ORANGE
YELLOW
BLACK
board. Run wire to desired location on wall. Up to 50 feet
of 18 gauge wire may be used if necessary. Attach wires
to wall switch. Mount the wall switch in a junction box and
screw on cover. Figure 22
BLACK
RED
RED
RED
BLACK
RED
BROWN
RED
GROUND
RED
BLACK
GREEN
D/C POWER
BLACK
Figure 22 –
IPI System Wiring Diagram
Electrical connections should only be performed by a qualifi ed, licensed electrician. Main
power supply must be turned off before connecting fans to the main electrical power supply
or performing service.
CAUTION
20
20307670
OPERATING INSTRUCTIONS – IPI
VFI33 Vent Free Gas Fireplace System
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a fi re or explosion may
result causing property damage, personal injury or loss of lie.
A. This appliance is equipped with an ignition device which automatically lights the pilot. Refer to the
instructions.
B. BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the fl oor
because some gas is heavier than air and will settle on the fl oor.
WHAT TO DO IF YOU SMELL GAS:
• Do not attempt to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fi re department.
C. Turn Master Switch to ON position by hand. Never use tools. If the switch will not function by hand,
do not try to repair it. Call a qualifi ed service technician. Force or attempted repair may result in a fi re
or explosion.
D. Do not use this appliance if any part of it has been under water. Immediately call a qualifi ed service
technician to inspect the appliance and to replace any part of the control system and any gas control
that has been under water.
OPERATING INSTRUCTIONS
1. STOP! Read the safety information above.
2. This appliance is equipped with an ignition device which automatically lights the burner. Do not try to
light the burner by hand.
3. Wait fi ve (5) minutes to clear out any gas. Then smell for gas, including near
the fl oor. If you smell gas, STOP! Follow "B" in the safety information on page
38. If you do not smell gas, go to next step.
4. Press the wall switch to the "ON" (-) position. Sparker will spark and pilot
fl ame will light.
5. Once pilot fl ame is established, the main burner fl ame will light automatically.
6. If the pilot will not stay lit after several tries, turn the master switch to "OFF"
and call your service technician or gas supplier.
Wall Switch
Master Switch
TO TURN OFF GAS TO APPLIANCE
1. Turn Wall Switch to "OFF".
2. Turn Master Switch to "OFF".
3. Turn off all electrical power to the appliance if service is to be performed.
20307670
21
VFI33 Vent Free Gas Fireplace System
OPERATIONS AND INDICATIONS
OPERATING INSTRUCTIONS – IPI
RF Learn
Button
Cold
Climate
Switch
Master
Switch
System Set Up Chart
NOTE: When using ON/OFF wall switch, the master switch, located in bottom of fi replace must be in
the ON position to perform all confi guration setup operations.
FUNCTION OPERATION
Cold Climate Pilot On/Off Flip the toggle switch to ON. OFF
DEFAULT
SETTING
Operations
FUNCTION OPERATION
Power Up Flip the Master Switch to ON position to power up the system.
Fireplace On
Fireplace Off
Turn on wall switch to turn the fi replace on. NOTE: If master switch was
just switched to ON, then at fi rst use of wall switch, it may need to be
turned ON - OFF - ON to synchronize the two switch settings.
Turn the wall switch to the OFF position, or turn the ON/OFF master
switch to the OFF position
Self Diagnostics Chart
The fi replace has a self diagnostic LED on the control board enabling you to troubleshoot problems and
potentially avoid a service call. Please refer to the chart below for indicator reference.
FUNCTION OPERATION
Control Board Chip Cover
Missing
Spark Fail Two RED (1 time)
No Sensor Signal Three RED (1 time)
Pre-purge Four RED (1 time)
Trial Lockout One GREEN, every 2 seconds (until manual reset)
Flames Loss Lockout One RED-GREEN, every 2 seconds (until manual reset)
AC Power On GREEN Solid
One RED (1 time)
22
Remote Operations
The following functions are available on the RMSC hand held remote.
NOTE: Flame height control is only available with purchase and installation of a stepper motor kit with RF
receiver
REMOTE FUNCTION OPERATION ICON
Fireplace On Press the ON button on the transmitter.
Fireplace Off
Flame Height Up
Flame Height Down
Count Down Timer Mode
Press the OFF button 3 times or hold the OFF button 3
seconds for memory off.
Press the ON button once to turn on the fi replace with
maximum fl ame setting.
Press the OFF button to lower the fl ame height to
medium and low.
Press TIMER button to enter the timer mode. Keep
pressing the TIMER button to set the desired time or
press TIMER button to “0” to exit timer mode.
20307670
ELECTRICAL WIRING – FAN
VFI33 Vent Free Gas Fireplace System
WARNING: This fi replace has a three-
prong, grounded electrical plug. This
plug helps protect you against electrical
shock. Only connect plug to a properly
grounded, three-prong receptacle. Do not cut
or remove the grounded prong from this plug.
IMPORTANT: Always check local building codes. The
installation must comply with local regulations as well as
the national electric codes.
If any of the original wire as supplied with the fi replace must
be replaced, contact dealer for proper replacement wiring
harness. (Refer to parts list for correct part number). 120
volts, 60Hz, 1 amp.
Fan Switch
OFF
110/115
V.A.C.
Black
White
Green
ON
WARNING: Never attempt to service
heater while it is plugged in, operating,
or hot. Burns and/or electrical shock could
result.
Electrical power cord (plug) can be routed to exit the
VFI33 on either the left side or the right side. Remove cord
protector from side of unit, route power cord through hole
opposite side. Reinstall cord protector.
Thermostat
Control
Blower
Motor
Black
Figure 23 VFI Wiring Diagram
20307670
23
VFI33 Vent Free Gas Fireplace System
WARNING: The positioning of the
logs is critical to the safe and clean
operation of this heater. Sooting and
other problems may result if the logs are not
properly and fi rmly positioned in the appliance.
Never add additional logs or embellishments
such as pine cones, vermiculite or rock wool to
the heater. Only use the logs and 2G-R W rock
wool (for NB18) supplied with the unit.
Failure to position the parts in accordance
with diagrams below or to use only parts
specifi cally approved for this heater may result
in property damage or personal injury.
BEFORE YOU BEGIN
This unit comes with the option of three different log sets.
Two refractory options:
• KW18-R
• HO18-R (Majestic)
• BO18-R (Monessen)
One ceramic fi ber option:
• HO18-F (Majestic)
• BO18-F (Monessen)
You must select the log set for this installation.
Do not handle these logs with your bare hands. Always
wear gloves to prevent skin irritation from ceramic fi -
bers. After handling the logs, wash your hands gently with
soap and water to remove any traces of fi bers.
LOG PLACEMENT
CAST IRON GRATE INSTALLATION
Install the cast iron grate by inserting screw head on back
of right side of grate into the “I” shaped slot on front right
corner of unit. After moving screw head to the bottom of the
“I” slot, insert the screw head on the back of the left side of
grate into the keyhole slot on the left front of unit. Figure 24
A.
Key
Hole Slot
Cast Iron Grate
B.
I Slot
24
Cast Iron Grate
Figure 24 Install Cast Iron Grate
20307670
LOG PLACEMENT
VFI33 Vent Free Gas Fireplace System
ROCK WOOL PLACEMENT
Before installing logs, place rock wool in dime size pieces
evenly over small burner ports starting in the rear of the
burner going towards the front. A void placing rock wool on
slots on each side of rear burner and on large yellow fl ame
ports on front of burner. After covering small burner ports,
discard any excess rock wool. Figure 25
Dime-sized
pieces of rock wool
Figure 25 Place Rock Wool
2. Place front right log (#2) on right pin located on burner
and right grate bar. Figure 27. Slide log #1 forward so
that it is tight against log #2.
Right Front
Log #2
Figure 27 Place Right Front Log #2
3. Place right rear log (#3) on pin located on rear support
bracket and rest left side of log on front right log. Figure
28.
Right Rear
Log #3
• Use only rock wool provided with log
set.
• Do not add additional rock wool.
CAUTION
LOG PLACEMENT
INSTALL 18" (F, R) BERKLEY OAK LOGS ON NATURAL BLAZE BURNER (AVAILABLE FOR MONESSEN
SYSTEMS ONLY)
1. Place the #1 log (the “chunk”) on the grate bar right side
of the burner adjacent to the controls. Figure 26
Ember Chunk
Log #1
Figure 28 Place Right Rear Log #3
4. Place left rear log (#4) on pin located on rear support
bracket on left side. Figure 29
Left Rear Log #4
Figure 26 Place Ember Chunk Log #1
20307670
Figure 29 Place Left Rear Log #4
25
VFI33 Vent Free Gas Fireplace System
LOG PLACEMENT
5. Place left front log (#5) on left pin located on burner and
left grate bar. Rest top right portion of log on right front
log. Figure 30
Left Front Log #5
Figure 30 Place Left Front Log #5
6. Place top left log (#6) on unit by placing grooved portion
of log onto left grate bar with bark facing outward. Rest
front part of log in groove on left front log. Figure 31
Middle Left
Log #6
Left Top
Log #7
Figure 32 Place Right Top Log #8
Right Top
Log #8
PLACE THE DECORATIVE ROCK
Optional volanic rock may be placed around the unit on
the fl oor of the fi rebox. Be sure to avoid any areas on the
burner itself.
DO NOT sprinkle volcanic rock on the logs,
around the pilot, or on or near burners. This
may cause sooting. Place volcanic rock only
on the fl oor of the fi replace.
During initial operation of the new heater, new
burning logs and/or rock wool will give off a
paper burning smell and orange fl ames will be
CAUTION
present. Simply open the windows for a few
hours to vent the odor.
Figure 31 Place Middle Left Log #6
7. Place left top log (#7) on left rear log (#4) and left front
log (#5) using locating grooves on bottom of #7 and
locating blocks on logs #4 and #5. Figure 32
8. Place right top log (#8) onto right rear (#3) and right
front (#2) logs using locator on bottom of right top log.
Figure 32
26
20307670
LOG PLACEMENT
VFI33 Vent Free Gas Fireplace System
INSTALL 18", (F,R) HIGHLAND OAK LOGS ON NATURAL BLAZE BURNER (AVAILABLE FOR MAJESTIC
SYSTEMS ONLY)
1. Place the #1 log (the “chunk”) on the grate bar right side
of the burner adjacent to the controls. Figure 33
Ember Chunk
Log #1
Figure 33
2. Place front right log (#2) on right pin located on burner
and right grate bar. Figure 34. After placing front right
log, ensure log is fully upright and tilting towards the
back of the burner.
Right Rear
Log #3
Figure 35
4. Place left rear log (#4) on pin located on rear support
bracket on left side and left grate bar. Figure 36
Left Rear
Log #4
Right Front
Log #2
Figure 34
3. Place right rear log (#3) on pin located on rear support
bracket and rest left side of log on front right log. Figure
34. After placing right rear log, ensure log is fully upright
and does not tilt forward. Slide #1 log ember chunk back
to contact right rear log.
Figure 36
5. Place left front log (#5) on left pin located on burner and
left grate bar. Rest top right portion of log on right front
log. Figure 37
Left Front
Log #5
20307670
Figure 37
27
VFI33 Vent Free Gas Fireplace System
LOG PLACEMENTLOG PLACEMENT
6. Place top left log (#6) on left rear log (#4) and left front
log (#5) using locating grooves on bottom of #6 and
locating blocks on logs #4 and #5. Figure 38
7. Place right top log (#7) on right rear log (#3) and right
front log (#2) using locators on the bottom of log #7 and
locators on logs #2 and #3. Figure 38
Left Top Log #6
Figure 38
Right Top
Log #7
PLACE THE DECORATIVE ROCK
Optional volcanic rock may be placed around the unit on
the fl oor of the fi rebox. Be sure to avoid any areas on the
burner itself.
DO NOT sprinkle volcanic rock on the logs,
around the pilot, or on or near burners. This
may cause sooting. Place volcanic rock only
on the fl oor of the fi replace.
During initial operation of the new heater,
new burning logs and/or rock wool will give
CAUTION
off a paper burning smell and orange fl ames
will be present. Simply open the windows for
a few hours to vent the odor.
8. Place small right front top log (#8) on log #7 and log
#2 using locating grooves on the bottom of log #8 and
locating blocks on log #7 and log #2. Figure 39
Right Front Top
Log #8
Figure 39
28
20307670
LOG PLACEMENTLOG PLACEMENT
VFI33 Vent Free Gas Fireplace System
KENTUCKY WILDWOOD KW18-R,
KW24-R AND KW30-R LOGS PLACEMENT
(AVAILABLE FOR MONESSEN AND MAJESTIC
SYSTEMS)
1. Place bottom front right log #1 on right pin located on
burner and right grate bar.
Log #1
Figure 40
2. Place bottom rear right log #2 on pin on rear of grate
assembly and push towards rear as far as possible.
Log #2
4. Place bottom fr ont left log #4 on lef t pin located on
burner and left grate bar.
Log #4
Figure 43
5. Plac e center left log # 5 on top of log #4 on lef t side
with small end of log #5 under log #3 and on left grate
bar.
Figure 41
3. Place bottom rear left log #3 on pin on left rear of grate
assembly and push towards rear as far as possible.
Log #3
Log #5
Figure 44
6. Place center top log #6 o n two (2) pins on top of log
#2. The front end of log #6 should rest on log #4.
Log #6
Figure 42
20307670
Figure 45
29
VFI33 Vent Free Gas Fireplace System
7. Place top r ight log #7 on the t wo (2) pins located on
log #2 and log #1.
Log #7
Figure 46
FLAME APPEARANCE & OPERATING INSTRUCTIONS
VISUAL FLAME CHECK
Flames from the pilot, front and rear burner should be
visually checked as soon as the heater is installed.
In addition, periodically check the fl ames visually during
operation.
CHECK THE PILOT FLAME
The pilot fl ame must always be present when the
heater is in operation. It should just touch the top of the
thermocouple tip for natural. Refer to Figure 47 for correct
pilot fl ame.
If the pilot fl ame does not touch the thermocouple, then
the main burner cannot function reliably. Refer to Figure
48 for incorrect shape of pilot fl ame.
Thermocouple
for Natural
Thermocouple
for LP
Figure 48 Incorrect Appearance of Pilot Flame
THERMOSTAT AND MILLIVOLT CONTROL
In normal operation at full rate after 15 minutes, the following fl ame appearances should be observed:
Burner will have a random pattern of yellow fl ames. There
should be glowing embers on the front burner. NOTE: The
front fl ames and embers will be an opaque orange color
during the burn off time.
CAUTION: After a 15 minute pre-heat period, observe all
yellow fl ames to ensure there is no impingement with any
log. If any yellow fl ame is contacting any log, turn off log
set and allow to cool. Remove all logs and carefully reinstall following log placement instructions precisely . Relight
burner and check again for impingement of any fl ame on
log. If fl ame impingement cannot be eliminated, contact
your installer or dealer for assistance. Flame impingement
on logs may create soot and possible property damage.
Thermocouple
for Natural
Thermocouple
for LP
Figure 47 Correct Appearance of Pilot Flame
30
OPERATING INSTRUCTIONS
Avoid any drafts that alter burner fl ame patterns. Do
not allow fans to blow directly into the fi replace. Do not
place a blower inside the burn area of the fi rebox. Ceiling
fans may create drafts that alter fl ame patterns. Sooting
and improper burning will result.
During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain oils,
fi lms or bonding agents. These chemicals are not harmful,
but may produce annoying smoke and smells as they are
burned off during the initial operation of the appliance,
possibly causing headaches or eye or lung irritation. This
is a normal and temporary occurrence.
The initial break-in operation should last four hours with the
burner at the highest setting. Provide maximum ventilation
by opening windows or doors to allow odors to dissipate.
Any odors remaining after this initial break-in will be slight
and will disappear with continued use.
20307670
OPERATING INSTRUCTIONS
VFI33 Vent Free Gas Fireplace System
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instruction exactly, a fi re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance is equipped with a piezo ignition device which automatically lights the pilot. If the piezo
is not working properly see Match Lighting Instructions on Page 24.
B. BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the fl oor
because some gas is heavier than air and will settle on the fl oor.
WHAT TO DO IF YOU SMELL GAS:
• Do not attempt to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fi re department.
C. Use only your hand to push in, or turn the gas control knob. Never use tools. If the knob will not push
in or turn by hand, don't try to repair it. Call a qualifi ed service technician. Force or attempted repair
may result in a fi re or explosion.
D. Do not use this appliance if any part of it has been under water. Immediately call a qualifi ed service
technician to inspect the appliance and to replace any part of the control system and any gas control
that has been under water.
On/Off Switch
Piezo Ignitor
Control Knobs
Blower Control
Location of Piezo Ignitor, Control Knobs and Switch on Millivolt Unit, Hi/Lo Remote Control and Manual Unit
20307670
31
VFI33 Vent Free Gas Fireplace System
OPERATING INSTRUCTIONS
MILLIVOLT/THERMOSTAT CONTROL
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information label.
2. Make sure the manual shutoff valve is fully open.
3. This gas log set is equipped with an ignition device (piezo) which automatically lights the pilot. If piezo
ignitor does not light the pilot, refer to instructions for “Match Lighting Instructions,” page 33.
4. Turn gas control knob clockwise to the OFF position and turn ON/OFF switch to OFF position.
5. Wait (5) minutes to clear out any gas. Then smell for gas, including near the fl oor. If you smell gas,
STOP! Follow "B" in the safety information label. If you don't smell gas, go to next step.
6. From OFF position, turn the gas control knob counterclockwise
knob for 5 seconds. NOTE: If you are running the heater for the fi rst time, it will be necessary to
press in the control knob for 30 seconds to allow air to bleed out of the gas piping.
7. With the control knob pushed in, push in and release the piezo ignitor button to light the pilot.
8. Continue pushing the control knob in for a further 60 seconds to prevent the fl ame detector from shut-
ting off the gas while the probe is warming up. Release the control knob.
9. Turn gas control knob counterclockwise
to the ON position.
10. After the pilot has been lit for one minute, the burners can be turned on. Turn the ON/OFF switch to
ON position or adjust thermostat to desired setting.
11. If the gas logs will not operate, follow the instructions “To Turn Off Gas To Appliance” below and call
your service technician or gas supplier.
to IGN position. Push in control
On/Off Switch
Piezo Ignitor
Pilot
Millivolt Controls
Control Knobs
Blower Control
TO TURN OFF GAS TO HEATER
1. Turn control knob clockwise to OFF position to completely shut off the heater.
2. If applicable: Turn ON/OFF switch to OFF position and/or set thermostat (if present) to lowest setting.
3. If applicable: Turn off all electric power to the heater.
32
20307670
OPERATING INSTRUCTIONS
VFI33 Vent Free Gas Fireplace System
MATCH LIGHTING INSTRUCTIONS
1. Remove any items necessary for easy access to the pilot (for example: logs, screens, etc.).
2. Follow appropriate lighting instructions found previously. Instead of pushing and releasing the piezo
button, light a match and hold the fl ame to the end of the pilot and ignite the pilot.
3. After control knob has been released and pilot stays lit, reinstall any items that were removed for pilot
access.
4. Call a qualifi ed service technician for repair or replacement of the piezo ignitor.
BLOWER OPERATION
Blower Control
Figure 49 Location of Blower Control
Locate the blower control by opening control access door.
The variable controlled thermostat blower is located to the
right of heater controls. .
In the OFF position, the blower will not operate; however,
the heater can be operated without the blower being ON.
In the ON (AUTO) position, the blower will start when the
thermostat senses a suffi cient increase in fi rebox tem-
perature.
20307670
NOTE: Your gas logs and blower will not turn on and off
at the same time. The gas logs may burn several minutes
before blower turns on. The blower will continue to run for
several minutes after the fl ames have turned off.
33
VFI33 Vent Free Gas Fireplace System
WARNING: Turn off heater and allow to cool before cleaning. Disconnect electrical
power before cleaning or servicing.
CLEANING AND SERVICING
ANNUAL CLEANING/INSPECTION—
Refer to parts diagram for location of items discussed
below.
Annual inspection and cleaning by your dealer or qualifi ed
service technician is recommended to prevent malfunction
and/or sooting.
Remove logs, handling carefully by holding gently at each
end. Gloves are recommended to prevent skin irritation
from ceramic fi bers. If skin becomes irritated, wash gently
with soap and water. Refer to manual for correct log
placement.
• Inspect and clean burner air intake holes. Remove
lint or particles with vacuum, brush or pipe cleaners.
Failure to keep air intake holes clean will result in
sooting and poor combustion.
• Inspect and clean all burner ports.
• Inspect ODS pilot for operation and accumulation of
lint at air intake holes.
• Verify fl ame pattern and log placement for proper
operation.
• Verify smooth and responsive ignition of main burner
and rear burner.
PERIODIC CLEANING—
Refer to parts diagram for location of items discussed
below.
• Do not use cleaning fl uid to clean logs or any part of
heater.
• Brush logs with soft bristle brush or vacuum with
brush attachment.
• Vacuum loose particles and dust from the front and
rear burner, control and piezo covers and grate weldment.
• Inspect and clean burner air intake holes. Remove
lint or particles with vacuum, brush, or pipe cleaners.
Failure to keep air intake holes clean will result in
sooting and poor combustion.
• External case should be dusted and wiped with a
wet soapy cloth.
34
20307670
TROUBLESHOOTING
WARNING: Turn appliance OFF and allow to cool before servicing. Only a qualifi ed
service person should service and repair the heater.
VFI33 Vent Free Gas Fireplace System
NOTE: All troubleshooting items are listed in order of operation.
WARNING
OBSERVED PROBLEM POSSIBLE CAUSE SOLUTION
When ignitor button is pressed,
there is no spark at ODS/pilot.
Appliance produces unwanted
odors.
Appliance shuts off during use. 1. Not enough fresh air is available for
Gas odor even when control
knob is in OFF position.
1. Ignitor electrode positioned wrong.
2. Ignitor electrode is broken.
3. Ignitor electrode not connected to
ignitor cable.
4. Ignitor cable pinched or wet. Keep
ignitor cable dry.
5. Broken ignitor cable.
6. Bad piezo ignitor.
1. Appliance burning vapors from paint,
hair spray, glues, etc.
2. Gas leak.
3. Initial burn off.
ODS/ pilot to operate.
2. Low line pressure.
3. ODS/pilot is partially clogged.
4. Defective Thermopile.
5. Restrictions in incoming air fl ow
1. Gas leak.
2. Control valve defective.
1 Replace ignitor.
2. Replace ignitor.
3. Reconnect ignitor cable.
4. Free ignitor cable if pinched by any metal or
tubing.
5. Replace ignitor cable.
6. Replace piezo ignitor.
1. Ventilate room. Stop using odor causing products while heater is running.
2. Locate and correct all leaks.
3. Ventilate room and turn unit on high until odor
is gone. Odor should be gone after 6 hours of
continuous use.
1. Open window and/or door for ventilation.
2. Contact local gas company.
3. Clean ODS/pilot.
4. Check pilot fl ame, check wire connections, check
output, should be 325 millivolts across TH/TP and
TP Terminals with ON/OFF switches off.
5. Check for bottom riser on glass door, sunken
fi replace, excessive lava rock/cinders densely
packed against grate.
1. Locate and correct all leaks.
2. Replace control valve.
When ignitor button is pressed,
there is spark at ODS pilot, but
no ignition.
20307670
1. Gas supply turned off or manual
shutoff valve closed.
2. Control knob not in PILOT position.
3. Control knob not pressed in while in
PILOT position.
4. Air in gas lines when installed.
5. ODS/pilot is clogged.
6. Gas regulator setting is not correct.
1. Turn on gas supply or open manual shutoff
valve.
2. Turn control knob to PILOT position.
3. Press in control knob while in PILOT position.
4. Continue holding down control knob. Repeat
igniting operation until air is removed.
5. Replace ODS/pilot assembly or get it serviced.
6. Replace gas regulator.
35
VFI33 Vent Free Gas Fireplace System
OBSERVED PROBLEM POSSIBLE CAUSE SOLUTION
ODS/pilot lights, but flame
goes out when control knob is
released.
Burner does not light after
ODS/pilot is lit.
Burner backfi res during com-
bustion.
Slight smoke or odor during
initial operation.
Logs appear to smoke after
initial operation.
Heater produces a whistling
noise when burner is lit.
No gas to pilot. 1. LP-regulator shut down due to inlet
Blower does not work. 1. Power cord not plugged in.
1. Control knob not fully pressed in.
2. Control knob not pressed in long
enough.
3. Manual shutoff valve not fully open.
4. Thermocouple connection loose at
control valve.
5. Pilot fl ame not touching thermocou-
ple, which allows thermocouple to
cool, causing pilot fl ame to go out.
This problem could be caused by
either low gas pressure, or a dirty
or partially clogged ODS/pilot.
6. Thermocouple damaged.
7. Control valve damaged.
1. Burner orifi ce is clogged.
2. Burner orifi ce diameter is too small.
3. Inlet gas pressure is too low.
1. Manifold pressure is too low.
2. Burner orifi ce is clogged.
1. Burner orifi ce is clogged or dam-
aged.
2. Burner is damaged.
3. Gas regulator defective.
1. Vapors from paint or curing process of
logs.
2. Vapors or smoke continue after
heater is run with damper or window
open for several hours.
1. Turning control knob to HIGH position when burner is cold.
2. Air in gas line.
3. Dirty or partially clogged burner orifi ces.
pressure too high.
2. Loose wire connections.
3. Defective blower thermostat.
1. Press in control knob fully.
2. After ODS/pilot lights, keep control knob pressed
3. Fully open manual shutoff valve.
4. Hand tighten thermocouple connection until
5a.Contact local gas company.
5b.Clean pilot with vacuum cleaner.
6. Replace thermocouple.
7. Replace control valve.
1. Clean orifi ce.
2.
3.
1. Contact local gas company.
2. Clean burner or replace burner orifi ce.
1. Clean burner or replace burner orifi ce.
2. Replace burner.
3. Replace gas regulator.
1. Problem will stop after a few hours of operation.
2. Log heater is intended to be smokeless. Turn
1. Turn control knob to LOW position and let warm
2. Operate burner until air is removed from line.
3. Clean burner or replace burner orifi ce.
1. Verify LP tank regulator is installed and set at
2. Replace regulator on heater.
1. Plug power cord into junction box found in lower
2. Check wire connections, reconnect if loose.
3. Replace thermostat.
in for 30 seconds.
snug, then tighten 1/4 turn more.
Replace burner orifi ce.
Contact qualifi ed service person.
Run the heater with the damper open if you have
one, or open a window for the fi rst few hours.
OFF heater and call qualifi ed service person.
up for a minute.
Have gas line checked by local gas company.
11" to 13" w.c.
access level.
TROUBLESHOOTING
36
WARNING: If the gas quality is bad, your pilot may not stay lit, the burners may produce
soot and the heater may backfi re when lit. If the gas quality or pressure is low, contact
your local gas supplier immediately.
WARNING: Failure to position the parts in accordance with these diagrams or failure to
use only parts specifi cally approved with this appliance may result in property damage
or personal injury.
20307670
REPLACEMENT PARTS
FIREBOX ASSEMBL Y
7
VFI33 Vent Free Gas Fireplace System
7
7
4
7
5
7
2
10
1
3
REFERENCE NO. DESCRIPTION QTY. REPLACEMENT PART NO.
1. Screen Assembly 1 20306285
2. Canopy Assembly 1 20307546
3. Lower Control Panel 1 20306484
4. Left Firebrick 1 20307263
5. Center Firebrick 1 20307264
6. Right Firebrick 1 20307262
SURROUND
7. 33" x 43" Small Black Surround 1 VFICFSS
7. 36" x 50" Large Black Surround 1 VFICFSL
OPTIONAL BLOWER COMPONENTS
8. Blower 1 20302673
9. Wiring Harness 1 26D0619
10. Blower Thermostat 1 23D6100
9
7
7
8
6
20307670
37
VFI33 Vent Free Gas Fireplace System
MILLIVOLT BURNER ASSEMBLY
1
2
REPLACEMENT PARTS
3
4
CONTEMPORARY
TRADITIONAL
BURNER
5
10
11
6
7
8
REF DESCRIPTION QTY VFI33CNV VFI33CPV VFI33LNV VFI33LPV
1 On/Off Switch 1 32D0232 32D0232 32D0232 32D0232
2 Piezo Ignitor 1 14D0503 14D0503 14D0503 14D0503
3 ODS Pilot Assembly 1 14D0473 14D0477 14D0473 14D0477
4 Piezo Wire 1 00K0632 00K0632 00K0632 00K0632
5 Control Valve 1 14D0467 14D0468 14D0467 14D0468
6 Pilot Regulator 1 14D0469 N/A 14D0469 N/A
7 Burner Injector 1 33D5040 58D0052 33D5040 58D0052
8 Female Valve/Switch Wire 1 44D0500 44D0500 44D0500 44D0500
9 Male Valve/Switch Wire 1 44D0501 44D0501 44D0501 44D0501
10 Knob Extender 1.5" Hi/Low 1 37D0011 37D0011 37D0011 37D0011
11 Knob Extender 1.5" On/Off 1 37D0010 37D0010 37D0010 37D0010
ACCESSORIES
Flex Connector FLEXCON18
Wall Switch Kit MVWS
Wall Thermostat Kit WT
Hand Held Remote RCB, RCBE, RCMT, WMTD, TMSC
Hand Held Thermostat Remote RCST, RCSTE, RCT, WWTD, TSST
Thermostat Sensor Kit TS
Rock Wool
81D2011 (TRADITIONAL ONLY)
9
BURNER
38
REPLACEMENT PARTS ARE AVAILABLE THROUGH YOUR RETAILER.
WARNING: Failure to position the parts in accordance with these diagrams or failure to
use only parts specifi cally approved with this appliance may result in property damage
or personal injury.
20307670
REPLACEMENT PARTS
IPI BURNER ASSEMBLY
1
VFI33 Vent Free Gas Fireplace System
2
3
4
5
6
CONTEMPORARY
TRADITIONAL
BURNER
10
7
REF DESCRIPTION QTY VFI33CNI VFI33CPI VFI33LNI VFI33LPI
1 Cold Climate Switch 1
2 On/Off Switch 1
3 Gas Valve 1
4 Control Box 1
5 ODS Module 1
6 ODS Pilot Assembly 1
7 ODS Module Wire 1
8 Control to ODS Module Wire 1
9 A/C Adapter 1
10 Burner Injector 1
11 Pilot Regulator 1
12 Piezo Wire 1
ACCESSORIES
Wall Switch Kit MVWS
Wall Thermostat Kit WT
Hand Held Remote RCB, RCBE, RCMT, WMTD, TMSC
Hand Held Thermostat Remote RCST, RCSTE, RCT, WWTD, TSST
Thermostat Sensor Kit TS
Rock Wool
8
95E0111 95E0111 95E0111 95E0111
32D0232 32D0232 32D0232 32D0232
95E0101 95E0102 95E0101 95E0102
95E0100 95E0100 95E0100 95E0100
20303179 20303179 20303179 20303179
26D2529 14D0476 26D2529 14D0476
20301890 20301890 20301890 20301890
95E0120 95E0120 95E0120 95E0120
95E0105 95E0105 95E0105 95E0105
33D5040 58D0052 33D5040 58D0052
14D0469 N/A 14D0469 N/A
20303256 20303256 20303256 20303256
9
11
81D2011 (TRADITIONAL ONLY)
BURNER
12
20307670
REPLACEMENT PARTS ARE AVAILABLE THROUGH YOUR RETAILER.
WARNING: Failure to position the parts in accordance with these diagrams or failure to
use only parts specifi cally approved with this appliance may result in property damage
or personal injury.
39
VFI33 Vent Free Gas Fireplace System
FOR MONESSEN BRANDED SYSTEMS:
REPLACEMENT PARTS
7
6
4
3
5
8
2
1
(BENEATH #8)
BERKLEY OAK REFRACTORY LOGS
REF. DESCRIPTION QUANTITY BO18-R BO18-F
1. Ember Chunk 1 81D0110 81D0109
2. Right Front Log 1 81D0059 81D0083
3. Right Rear Log 1 81D0060 81D0084
4. Left Rear Log 1 81D0061 81D0085
5. Left Front Log 1 81D0062 81D0086
6. Middle Left Log 1 81D0063 81D0087
7. Left Top Log 1 81D0064 81D0088
8. Right Top Log 1 81D0065 81D0089
40
REPLACEMENT PARTS ARE AVAILABLE THROUGH YOUR RETAILER.
WARNING: Failure to position the parts in accordance with these diagrams or failure to
use only parts specifi cally approved with this appliance may result in property damage
or personal injury.
20307670
REPLACEMENT PARTS
FOR MAJESTIC BRANDED SYSTEMS:
6
4
VFI33 Vent Free Gas Fireplace System
7
3
5
8
1
2
(BENEATH #7)
HIGHLAND OAK REFRACTORY LOGS
REF. DESCRIPTION QUANTITY HO18-R HO18-F
1. Ember Chunk 1 81D0110 81D0109
2. Right Front Log 1 81D0011 81D0035
3. Right Rear Log 1 81D0012 81D0036
4. Left Rear Log 1 81D0013 81D0037
5. Left Front Log 1 81D0014 81D0038
6. Left Top Log 1 81D0015 81D0039
7. Right Top Log 1 81D0016 81D0040
8. Right Front Log 1 81D0017 81D0041
20307670
REPLACEMENT PARTS ARE AVAILABLE THROUGH YOUR RETAILER.
WARNING: Failure to position the parts in accordance with these diagrams or failure to
use only parts specifi cally approved with this appliance may result in property damage
or personal injury.
41
VFI33 Vent Free Gas Fireplace System
FOR MONESSEN OR MAJESTIC BRANDED SYSTEMS:
3
6
5
REPLACEMENT PARTS
7
2
4
KENTUCKY WILDWOOD REFRACTORY LOGS
REF DESCRIPTION QUANTITY KW18-R
1. Bottom front right log, #1 1 20305902
2. Bottom rear right log, #2 1 20305903
3. Bottom rear left log, #3 1 20305904
4. Bottom front left log, #4 1 20305905
5. Center left log, #5 1 20305906
6. Center top log, #6 1 20305907
7. Top right log, #7 1 20305908
1
REPLACEMENT PARTS ARE AVAILABLE THROUGH YOUR RETAILER.
WARNING: Failure to position the parts in accordance with these diagrams or failure to
use only parts specifi cally approved with this appliance may result in property damage
or personal injury.
42
20307670
VFI33 Vent Free Gas Fireplace System
LIMITED LIFETIME WARRANTY POLICY
LIFETIME WARRANTY
The following components are warranted for life to the original owner, subject to proof of purchase: Firebox, Combustion
Chamber, Heat Exchanger, Grate and Stainless Steel Burners.
FIVE YEAR WARRANTY
The following components are warranted for 5 years to the original owner, subject of proof of purchase: Ceramic Fiber
Logs, Catalytic Filter and Aluminized Burners.
BASIC WARRANTY
Vermont Castings Group warrants the components and materials in your gas appliance to be free from manufacturing
and material defects for a period of one year from date of installation. After installation, if any of the components manufactured by Vermont Castings Group in the appliance are found to be defective in materials or workmanship, Vermont
Castings Group will, at its option, replace or repair the defective components at no charge to the original owner. V ermont
Castings Group will also pay for reasonable labor costs incurred in replacing or repairing such components for a period
of one year from the date of installation. Any products presented for warranty repair must be accompanied by a dated
proof of purchase.
This Limited Warranty will be void if the appliance is not installed by a qualifi ed installer in accordance with the installation
instructions. The Limited Lifetime Warranty will also be void if the appliance is not operated and maintained according
to the operating instructions supplied with the appliance, and does not extend to (1) fi rebox/burner assembly damage
by accident, neglect, misuse, abuse, alteration, negligence of others, including the installation thereof by unqualifi ed
installers, (2) the costs of removal, reinstallation or transportation of defective parts on the appliance, or (3) incidental or
consequential damage. All service work must be performed by an authorized service representative.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of merchantability of
fi tness for purpose and of all other obligations or liabilities. Vermont Castings Group does not assume for it any other
obligations or liability in connection with the sale or use of the appliance. In states that do not allow limitations on how
long an implied warranty lasts, or do not allow exclusion of indirect damages, those limitations of exclusions may not
apply to you. You may also have additional rights not covered in this Limited Warranty.
Vermont Castings Group reserves the right to investigate any and all claims against the Limited Warranty and decide
upon method of settlement.
IF WARRANTY SERVICE IS NEEDED...
1. Contact your supplier. Make sure you have your warranty, your sales receipt and the model/serial number of your
Vermont Castings Group product.
2. DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.
20307670
43
149 Cleveland Drive • Paris, Kentucky 40361
www.vermontcastingsgroup.com
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