This is an unvented gas-fi red heater. It
uses air (oxygen) from the room in which
it is installed. Provisions for adequate
combustion and ventilation air must be
provided. See page 9.
WARNINGS
If the information in this manual is not followed
exactly, a fi re or explosion may result causing
property damage, personal injury or loss of
life.
– Do not store or use gasoline or other fl ammable
vapors and liquids in the vicinity of this or any other
appliance.
– WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any
phone in your building.
• Immediately call your gas supplier from a neighbor's
phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fi re
department.
– Installation and service must be performed by
a qualified installer, service agency or the gas
supplier.
READ AND SAVE THESE INSTRUCTIONS
CONTENTS
DFX24C and DFX32C gas log appliances described in this manual feature the
TRIPLE PLAY BURNER SYSTEM
with exclusive triple effect technology
producing a full random yellow fl ame, full depth ember bed and glowing logs.
Important Safety Information .....................................3
Product Features .......................................................5
Product Features and Specifi cations .........................6
Getting Started ..........................................................7
General Installation Information ................................8
Location of Fireplace ..............................................16
Clearances and Height Requirements ....................17
Installing Rock Wool and Checking Burner Flame ..27
2 33D4047
IMPORTANT SAFETY INFORMATION
INSTALLER
Please leave these instructions with the appliance.
OWNER
Please retain these instructions for future reference
IMPORTANT
Read these instructions carefully before installing or trying to operate a vent-free gas heater in this fi rebox.
• Any change to this heater or its controls can be dangerous.
• Improper installation or use of the heater can cause serious injury or death from
fi re, burns, explosion or carbon monoxide poisoning.
• Do not allow fans to blow directly into the fi replace. A void any drafts that alter burner fl ame patterns.
WARNING
• Do not use a blower insert, heat exchanger insert or other accessory, not approved
for use with this heater where applicable.
1. Due to high temperatures, the appliance be
located out of traffic and away from furniture and
draperies.
2. Children and adults should be alerted to the hazard
of high surface temperature and should stay away
to avoid burns or clothing ignition.
3. Young children should be carefully supervised when
they are in the same room with the appliance.
4. Do not place clothing or other flammable material
on or near the appliance.
9. This unit complies with ANSI Z21.11.2 unvented heaters
standard.
10. Do not install the DFX Model in a bathroom or bedroom.
The DBX Model may be installed in a bedroom, but not
in a bathroom.
11. Correct installation of the ceramic fiber logs, proper location of the heater, and annual cleaning are necessary to
avoid potential problems with sooting. Sooting, resulting
from improper installation or operation, can settle on surfaces outside the fireplace. See log placement instructions
for proper installation.
.
5. Any safety screen or guard removed for servicing
an appliance, must be replaced prior to operating
the heater.
6. Installation and repair should be done by a qualified
service person.
7. To prevent malfunction and/or sooting, an unvented
gas heater should be cleaned before use at least
annually by a professional service person. More
frequent cleaning may be required due to excessive
lint from carpeting, bedding material, etc. It is
imperative that control compartments, burners and
circulating air passageways be kept clean.
8. CARBON MONOXIDE POISONING: Early signs of
carbon monoxide poisoning are similar to the flu with
headaches, dizziness and/or nausea. If you have these
signs, obtain fresh air immediately. Have the heater serviced as it may not be operating properly.
33D4047 3
12. Avoid any drafts that alter burner flame patterns. Do not
allow fans to blow directly into fireplace. Do not place
a blower inside burn area of firebox. Ceiling fans may
create drafts that alter burner flame patterns. Sooting and
improper burning will occur.
13. CAUTION: Candles, incense, oil lamps, etc. produce
combustion by-products including soot. Vent-free appliances will not filter or clean soot produced by these types
of products. In addition, the smoke and/or aromatics
(scents) may be reburnt in the vent-free appliance which
can produce odors. It is recommended to minimize the
use of candles, incense, etc. while the vent-free appliance
is in operation.
14. An unvented gas-fired heater uses air (oxygen) from the
room in which it is installed. Provisions for adequate
combustion and ventilation air must be provided. See
installation guidelines.
Continued on page 4
IMPORTANT SAFETY INFORMATION
15. Keep room area clear and free from combustible materials, gasoline and other flammable vapors and liquids.
16. Unvented gas heaters are a supplemental zone heater.
They are not intended to be a primary heating appliance.
17. Unvented gas heaters emit moisture into the living area.
In most homes of average construction, this does not pose
a problem. In houses of extremely tight construction,
additional mechanical ventilation is recommended.
18. During manufacturing, fabricating and shipping, various
components of this appliance are treated with certain oils,
films or bonding agents. These chemicals are not harmful
but may produce annoying smoke and smells as they are
burned off during the initial operation of the appliance;
possibly causing headaches, or eye or lung irritation. This
is a normal and temporary occurrence.
The initial break-in operation should last two to three
hours with the burner at the highest setting. Provide
maximum ventilation by opening windows or doors to
allow odors to dissipate. Any odors remaining after this
initial break-in period will be slight and will disappear
with continued use.
25. Do not fill spaces around the firebox with insulation or
other materials. These spaces must be maintained to prevent the firebox from coming in contact with combustible
materials.
This appliance may be installed in an aftermarket,
permanently located, manufactured (mobile)
home, where not prohibited by local codes.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases.
19. Input ratings are shown in BTU per hour and are for
elevations up to 2,000 feet. For elevations above 2,000
feet, input ratings should be reduced 4 percent for each
1,000 feet above sea level. Refer to the National Fuel Gas
Code.
20. The appliance and its appliance main gas valve must be
disconnected from the gas supply piping system during
any pressure testing of that system at test pressures in
excess of 1/2 psig (3.5 kPa).
21. The appliance must be isolated from the gas supply piping
system by closing its equipment shutoff valve during any
pressure testing of the gas supply piping system at test
pressures equal to or less than 1/2 psig (3.5 kPa).
22. Do not use this room heater if any part has been under
water. Immediately call a qualified service technician to
inspect the room heater and to replace any part of the
control system and any gas control which has been under
water.
23. Never burn solid fuels in a fireplace where a unvented
room heater is installed.
24. Always have a fireplace screen in place when the appliance is in operation, and unless other provisions for
combustion air are provided, the screen shall have an
opening(s) for induction of combustion air.
4 33D4047
Fireplace Screen
PRODUCT FEATURES
Control
Knob
Your vent-free fireplace must be mounted on the floor or on the optional fireplace hearth.
OPERATION
This unvented gas heater requires no outside venting and burns cleanly with high heating efficiency.
This zero-clearance unvented gas heater can be installed against (or recessed into) any wall that is accessible to a gas line.
33D4047 5
Piezo
Ignition
On/Off
Switch
Figure 1 - Unvented Gas Heater
(Control Access Door Shown Open)
PRODUCT FEATURES and SPECIFICATIONS
NATURAL GAS
Manual and T-Stat Pressure
Regulator Pressure Setting 4 in. w.c.
Gas Inlet Pressure:Max. 10.5 in. w.c.
Piezo ignitor allows ignition of the pilot without the use of matches or batteries.
Manual control has four (4) positions:
OFF - All gas to the gas logs is shut off at the valve.
IGN - Valve position to light/maintain a standing pilot.
ON - Valve position to turn ON/OFF log set with remote switch/thermostat.
LOW/HI - Variable position to control flame height (heat output). Both front and rear burners are in operation to
provide realistic glow and yellow flame.
Thermostat control has three (3) positions:
OFF - All gas to the gas logs is shut off at the valve.IGN - Valve position to light/maintain a standing pilot.LOW/HI - Variable position corresponding to desired temperature.
Continued
6 33D4047
PRODUCT SPECIFICATIONS and GETTING STARTED
Milli-Volt control has four (4) positions:
OFF - All gas to the gas logs is shut off at the valve.
IGN - Valve position to light/maintain a standing pilot.
ON - Valve position to turn ON/OFF log set with remote switch/thermostat.
LOW/HI - Variable position to control flame height (heat output). Both front and rear burners are in operation to
provide realistic glow and yellow flame.
PILOT
The gas log heater is fitted with a specially designed safety pilot light which senses the amount of oxygen available in the
room and shuts the gas log heater off if the oxygen level begins to drop below a satisfactory level. The pilot can only be relit
when adequate fresh air is available.
THERMAL GENERATOR
The milli-volt gas log pilot is fi tted with a milli-volt generator to provide power for remote activation.
GETTING STARTED
Make sure you have received all parts:
Check your packing list to verify that all listed parts have been received. You should have the following:
• Unvented gas heater • Two (2) 90°-angle brackets • Trim kit
• Installation/operating instructions • Canopy and three (3) screws • Two (2) anchoring screws
• Ceramic fiber logs • Four (4) black screws
Millivolt controlled heater designed to be operated with optional devices for ON/OFF functions.
• Hand held Remote with receiver • Wall T-stat with 20' wire
• Wall switch with 20' wire • Hand held Thermostat Remote w/receiver
• Handle the gas log burner assembly by the grate only. Do not pick the unit up by
the burners.
• Gloves are recommended when handling ceramic fi ber logs to prevent skin irritation
CAUTION
Carefully inspect the contents for shipping damage. If any parts are missing or damaged, immediately inform the dealer
from whom you purchased the appliance. Do not attempt to install any part of the appliance unless you have all parts
in good condition.
What you will need for installation:
You must have the following items available before proceeding with installation:
• Piping which complies with local codes • Sediment trap
• Phillips head screwdriver • Tee joint.
• Pipe sealant approved for use with propane/LPG • Pipe wrench
(Resistant to sulfur compounds)
from loose fi bers. Logs are fragile — handle with care.
33D4047 7
GENERAL INSTALLATION INFORMATION
In planning the installation for the fireplace it is necessary to determine where the unit is to be installed and whether optional
accessories are desired. Gas supply piping should also be planned. The following steps represent the normal sequence of
installation. Each installation is unique, however, and might require a different sequence.
1. Position fireplace in desired location. See the Location of Fireplace and Clearances and Height Requirements, and
Firebox Framing sections found in this manual.
Note: Be sure all packing material has been removed from underside the unit.
2. Install canopy and logs per instructions found in this manual. The canopy MUST be installed for safe operation of the
unit.
3. Field wire main power supply to units with fan kit. See the Electrical Section found in this manual. (Electrical connections should only be performed by an experienced, licensed certified tradesman).
4. Install optional ON/OFF kit on units with millivolt control. See installation instructions included with the kit and also See the Electrical Wiring section found in this
manual.
5. Plumb gas line. See the Connecting the Gas section found in this
manual. (Gas connections should only be performed by an experienced,
licensed/certified tradesman).
Figure 2 - Firebox Dimensions with Screen and Log Sets Removed
8 33D4047
GENERAL INSTALLATION INFORMATION
CODES
Adhere to all local codes or, in their absence, the latest edition of THE NATIONAL FUEL GAS CODE ANSI Z223.1 or
NFPA54 which can be obtained from…
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
or
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
Do not install the heater
• where curtains, furniture, clothing, or other
fl ammable objects are less than 42" from the front
of the heater.
• in high traffi c areas.
WARNING
• in windy or drafty areas.
ADEQUATE COMBUSTION AND VENTILATION AIR
This heater shall not be installed in a confined space or unusually tight construction unless provisions are provided for
adequate combustion and ventilation air.
The National Fuel Gas Code defines a confined space as a space whose volume is less than 50 cubic feet per 1,000 BTU per
hour (4.8 m3 per kw) of the aggregate input rating of all appliances installed in that space. An unconfined space is defined
as a space whose volume is not less than 50 cubic feet per 1,000 BTU per hour (4.8 m3 per kw) of the aggregate input rating
of all appliances installed in that space. Rooms communicating directly with the space in which the appliances are installed,
through openings not furnished with doors, are considered a part of the unconfined space.
UNUSUALLY TIGHT CONSTRUCTION IS DEFINED AS CONSTRUCTION WHERE…
a) walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a rating of 1 perm (6
b) weather striping has been added on openable windows and doors, and
c) caulking or sealant are applied to areas such as joints around windows and door frames; between sole plates and doors;
11
kg per-pa-sec-m2) or less with openings gasketed or sealed, and
x 10
between wall-ceiling joints; between wall panels; at penetrations for plumbing, electrical, and gas lines; and at other
openings.
33D4047 9
GENERAL INSTALLATION INFORMATION
Figure 3 - Sample Room for Determining the Maximum Heater Rating
The following formula can be used to determine the maximum heater rating per the definition of unconfined space:
BTU
/Hr =
Consider two connecting rooms with an open area between, with the following dimensions:
BTU
/Hr =
If there were a door between the two rooms the calculation would be based only on the room with the heater.
BTU
/Hr =
If the area in which the heater may be operated is smaller than that defi ned as an
unconfi ned space or if the building is of unusually tight construction, provide adequate
combustion and ventilation air by one of the methods described in the National Fuel
Gas Code, ANSI Z223.1, 1992, Section 5.3 or applicable local codes.
(L1 + L2) Ft x (W) Ft x (H) Ft.
50
1
1 = 15
L
(151/2 + 12) x (12) x (8)
/2 Ft., L2 = 12 Ft., W = 12 Ft., H = 8 Ft.
50
(151/2) x (12) x (8)
x 1000 = 29760
50
x 1000
x 1000 = 52800
BTU
BTU
/Hr
BTU
/Hr
/Hr
WARNING
10 33D4047
GENERAL INSTALLATION INFORMATION
INSTALLING OPTIONAL FIREBRICK PANELS
1. Remove optional firebrick panels from packaging. Check to See that you have the following:
• 3 firebrick panels • two (2) retainer brackets • two (2) black screws
If any part or parts are missing, contact dealer where you bought fireplace.
2. Turn off fireplace and allow to cool.
3. Remove fi replace screen (See Figure 14, page 14) and logs.
4. Place rear firebrick panel on back wall of firebox. Set bottom of panel behind the bracket tabs of the grate. See
Figure 4.
5. Place one of the side firebrick panels in cabinet. Line up the hole in the retainer clip with the hole inside the firebox.
Using Phillips screwdriver, attach the retainer bracket to inside of firebox. See Figure 5.
6. Repeat step five for the other firebrick side panel.
Rear
Firebrick
Panel
Bracket
Tabs
Figure 4 - Installing Back Firebrick Panel
Retainer
Clip
Side Firebrick
Panel
Hole
Screw
33D4047 11
Figure 5 - Installing Side Firebrick Panel
GENERAL INSTALLATION INFORMATION
BLACK TRIM INSTALLATION (DFX24C/DBX24C)
1. Remove black trim from protective packaging. Remove four (4) black screws and 2 (two) 90°-angle trim
brackets from owner’s manual packaging.
2. Lay trim on fl oor and match corners of side trims to top trim (See Figure 6).
3. Use one 90°-angle trim bracket to join the corner of one piece of side trim to the corner of the top trim piece (See Figure
6). A rubber hammer or handle of a claw hammer will help secure the corners.
4. Repeat for other side.
NOTE: If you do not attach the trim at the correct corners, use a hammer and screwdriver to tap on
the one end of the 90°-angle bracket. This will separate the two pieces of trim (See Figure 8).
5. Place assembled black trim on front of heater. Using four (4) black screws, secure black trim to sides of heater (See
Figure 8).
90°-angle Trim Brackets
Top Trim
Side Trim
Matched Corners
Figure 6 - Matching and Joining Corners of Black
Trim with 90°-angle Trim Brackets
90°-angle Trim Bracket
Assembled
Black Trim
Figure 7 - Removing the 90°-angled Trim Bracket
12 33D4047
Holes for Black
Screws
Black Screw
Figure 8 - Attaching Assembled Black
Trim to Heater
Top Trim Piece
45°-angled
Corners
Back of Trim
Assembly
GENERAL INSTALLATION INFORMATION
BLACK TRIM INSTALLATION (DFX32C)
1. Remove trim from protective packaging. Be careful not
to scratch the trim. Remove two (2) 90°-angled mounting
brackets and two (2) 90°-angled shims.
2. Lay trim face down on the floor. Line up the 45°-angled
corners of the top trim with the 45°-angled corners of the
side trims.
Note: Both ends of the top piece of trim are
mitered. See Figure 9.
Side Trim Pieces
Figure 9 - Lining Up Corners of Trim Kit
Outside Corner Slot
90°-angled
Bracket
90°-angled
Shim
Outside
Corner Slot
Figure 10 - Securing Corners Together
Bracket
Screws
No Spaces
where
Corners Join
Figure 11 - Making Sure Corners Are Flush
Assembled Trim
3. Slide one (1) 90°-angled bracket (with attached screws)
and one (1) 90°-angled shim in the outside corner slot
where the top and side trims meet. See Figure 10.
4. Hold the corners together securely. Tighten screws on
bracket with flat head screwdriver. Make sure the corners
are flush and there are no spaces. Do not over tighten screws.See Figure 11.
5. Repeat for other side trim.
6. Slide assembled trim over the top and down the sides of
the fireplace. Flush trim with front of fireplace as shown
in Figure 12.
7. Align holes in assembled trim with holes in side of fireplace. Using a Phillips screwdriver, attach trim with four
(4) screws provided — two for each side of fireplace.
Tighten snuggly. See Figure 13.
Trim Flushed
with Front of
Fireplace
Figure 12 - Sliding Assembled Trim Over the Top
of the Heater
33D4047 13
Screws
Screw
Holes
Screw
Figure 13 - Securing Trim to Heater with Four (4)
Screws Provided
GENERAL INSTALLATION INFORMATION
REMOVING SCREEN
1. Remove bottom louver. See Figure 14.
2. Removing fireplace screen frame panel by pushing screen frame panel up and out. See Figure 14.
Do not operate the unit without the
screen frame panel and canopy
installed.
Canopy
WARNING
Fireplace
Screen
Louver
Figure 14 - Removing Fireplace Screen Frame Panel
NOTE: Fireplace screen must be removed to access log box and to install canopy.
INSTALLING CANOPY
1. Push louvers up and out to remove top louver assembly.
2. Align the black canopy with the holes in the top frame assembly. See Figure 15.
3. Install the three (3) screws (in owner’s manual packaging) which attach the canopy to the top frame assembly. See
Figure 15.
4. Tighten all screws. Make sure the canopy is level and secure. Install top louver assembly.
Screws
14 33D4047
Canopy
Figure 15 - Canopy Installation
GENERAL INSTALLATION INFORMATION
SECURING HEATER TO FLOOR OR HEARTH
Note: Clearance requirements as detailed in “CLEARANCES and HEIGHT REQUIREMENTS” section on
page 17 of this manual, must be met before securing the heater in place.
To prevent movement, the heater must be secured to the floor or hearth.
1. Open the control access door and remove the screen.
2. Remove carton containing the four-log set.
3. To remove the grate and base assembly, take out two (2) screws as shown in Figure 16.
4. Lift grate and base assembly out of the firebox.
3
5. Secure the firebox with two anchoring screws (
Note: If the unit is mounted on carpeting, tile or combustible material without the hearth, a metal or wooden
base covering the entire width and depth of the base must be installed.
/16" x 11/4" length) supplied with the fireplace system. See Figure 17.
Screws
Grate
Figure 16 - Removing Grate
3/16" x 1 1/4"
Anchor Screws
Figure 17 - Securing Heater to Floor or
Hearth
33D4047 15
LOCATION OF FIREPLACE
Carefully select the best location for installation of your unvented fireplace. The following factors should be taken into
consideration.
• Clearance to side wall, ceiling, woodwork and window or other combustibles. See Clearances and Height Requirements
section on page 17. Minimum clearances to combustibles must be maintained.
• Location must not be affected by drafts caused by kitchen exhaust fans, ceiling fans, return air registers for forced air
furnaces/air conditioners, windows or doors.
• Installation must provide adequate ventilation and combustion air.
• DO NOT INSTALL THE DFX MODEL IN A BEDROOM OR BATHROOM.
THE DBX MODEL MAY BE INSTALLED IN A BEDROOM, BUT NOT IN A BATHROOM.
• Location should be out of high traffic areas and away from furniture and draperies due to heat from firebox.
• Never obstruct the front opening of the unvented fireplace or restrict the flow of combustion and ventilation air.
• Minimize modifications to existing construction. See Figure 18 below for location suggestions.
• Do not install in the vicinity where gasoline or other flammable liquids may be stored. The unvented firebox must be
kept clear and free from the combustible materials.
16 33D4047
Figure 18 - Suggested Locations
CLEARANCES and HEIGHT REQUIREMENTS
Ensure that minimum clearances shown in Figures 14 and 15 are maintained. Left and right clearances are determined when
facing the front of the firebox.
Follow these instructions carefully to ensure safe installation. Failure to follow these requirements may create a fire
hazard.
1. Sidewall Clearances — The clearance from the inside of the appliance to any combustible adjacent wall should not
be less than 9" for the DBX24C/DFX24C and DFX32C. See Figure 19.
2. Ceiling Clearance — The ceiling must be at least 42" from the top of the firebox opening. See Figures 19 and 20.
3. Back Wall Clearance — The appliance may be placed against a combustible back wall.
4. Floor Clearance — The fireplace may not be installed onto any combustible flooring material, such as carpeting, vinyl
1
or tile without the hearth or a min. 22 Ga (0.030") metal or a minimum
/2" wooden base covering the entire width and
depth of the base. Combustible material must be installed at least 1" away from the front face of the unit.
5. Mantel clearances — The canopy supplied with the unit must be installed. If a combustible mantel is installed. It
must meet the clearance requirements detailed in Figure 20.
12"
42"
Minimum
2 1/2"
19"
10"
9"
Minimum
Canopy
9"
Minimum
Figure 19 - Clearances and Height Requirements for
DFX24C/DBX24C/DFX32
The dimensions shown in Figures 19 and 20 are minimum clearances to maintain in
installing this heater. Left and right clearances are determined when facing the front
of the heater.
Follow these instructions carefully to ensure safe installation. Failure to follow
WARNING
instructions exactly can create a fi re hazard.
33D4047 17
Figure 20 - Minimum Mantel Clearances
F
FIREPLACE FRAMING
If unit is to be “built in”, fireplace framing can be built before or after the appliance is set in place. BE SURE THAT ALL
PACKING MATERIAL HAS BEEN REMOVED FROM THE UNDERSIDE OF THE UNIT PRIOR TO SETTING
THE FIREBOX IN PLACE. Construct fireplace framing following Figures 21 through 24. See Figure 2 on page 8 for
fireplace dimensions. The framing headers may rest directly on top of the firebox.
The fireplace may be installed directly on a combustible floor or a raised platform of an appropriate height. Do not place
fireplace on carpeting, vinyl, tile or other soft floor coverings. It may, however, be placed on flat wood, plywood, particle
board or other hard surfaces. Be sure fireplace rests on a solid continuous floor or platform with appropriate framing for
support and so that no cold air can enter from under the firebox.
Anchor fireplace to the side framing members using nailing flanges.
When finishing a custom cabinet, mantel, or other built-in enclosure,
the opening size to accommodate the fireplace with trim installed is
as follows:
FIREPLACE FRAMING
DFX24C w/ trimDBX24C w/ trimDFX32C w/trim
H25 "25"3213/16 "
J263/4 "26
3
/4 "31
1
/4 "
Figure 25 - Custom Cabinet
The fi replace must be installed giving full
consideration to the clearance and height
requirements identifi ed in this manual.
WARNING
1. Bend out the nailing flanges located on each side of the firebox.
2. Slide the firebox into prepared framing or position firebox in its final position and frame later.
3. Level the firebox by checking the top edge of the firebox. Shim if necessary.
H
J
4. Anchor firebox to the side framing members using 8d nails or other suitable fasteners. See Figure 26.
5. The canopy must be installed for safe operation of the heater. See page 14 for canopy installation details.
Nail Sides
Through Nailing
Flanges
Figure 26 - Location of Nailing Flanges
33D4047 19
CONNECTING THE GAS
NOTICE: A qualifi ed gas appliance installer must connect the heater to the gas supply. Consult all local
codes.
Use new black iron pipe, steel pipe, copper tubing or internally tinned copper tubing.
Internally tinned copper tubing can only be used per National Fuel Code, section 2.6.3,
providing gas meets sulfi de limits, and where permitted by local codes. Gas piping
system must be sized to provide minimum inlet pressure (listed on Data Plate) at the
maximum fl ow rate (BTU/Hr). Undue pressure loss will occur if the pipe is too small.
A manual shutoff valve must be installed upstream of the appliance. Union tee and
plugged 1/8" NPT pressure tapping point should be installed upstream of the appliance.
See Figure 27.
CAUTION
CAUTION
A sediment trap should be installed upstream to prevent moisture and contaminants
from passing through the pipe to appliance controls and burners. Failure to do so
could prevent the appliance from operating reliably. See Figure 27.
To Heater
Valve
Pipe Coupling
Stainless
Flexible Tube
Tee Joint
Sediment Trap Pipe Nipple
Cap
Figure 27 - Gas Connection
Pipe
Manual Shutoff
Valve
3"
Minimum
IMPORTANT: Loosen the pipe adapter on the flex tube before installing to the system piping.
CHECK GAS TYPE: The gas supply must be the same as stated on the heater’s rating plate. If the gas supply is different,
DO NOT INSTALL THE HEATER. Contact your dealer for the correct model.
Always use an external regulator for all propane/LPG heaters only, to reduce the supply tank pressure to a maximum
of 13" w.c. This is in addition to the internal regulator in the heater valve.
20 33D4047
Connecting directly to an
unregulated propane/LPG tank
can cause an explosion.
WARNING
WARNING
MANUAL CONTROL (Figure 28)
The pressure regulator is preset and locked to discourage tampering. If the pressure is not as specified,
replace the regulator with the correct part from the parts
list in this manual.
Remove 1/8" NPT plug, located on side of regulator
body. Install fitting and tubing to pressure gauge. After
taking pressure reading, reinstall test plug. Check for
gas leaks.
CHECKING GAS PRESSURE
Test all gas joints from the gas meter to the heater valve for leaks
using a gas analyzer or soap and water solution after completing
connection. DO NOT USE AN OPEN FLAME.
Check the gas pressure with the appliance burning and the control
set to HIGH.
Open control access door at bottom front of unit to find valve and
regulator referred to below.
NPT Test Plug
THERMOSTAT CONTROL (Figure 29)
Turn captured screw counter clockwise two or three
turns and then place tubing to pressure gauge over test
point (Use test point closest to control knob). After
taking pressure reading, be sure and turn captured
screw clockwise firmly to reseal. Do not over torque.
Check for gas leaks.
MILLIVOLT CONTROL (Figure 30)
The valve regulator controls the burner pressure which
should be checked at the pressure test point.
Figure 28 - Pressure Test Point Location
Test
Points
Figure 29 - Alternate Test Point Location for Thermostat
Control Unit
Turn captured screw counter clockwise two or three
turns and then place tubing to pressure gauge over test
point. (Use test point “A” closest to gas inlet). After
taking pressure reading, be sure and turn captured
screw clockwise firmly to reseal. Do not over torque.
Check for gas leaks.
33D4047 21
Test Port “A”
Figure 30 - Pressure Test Point Location
ELECTRICAL WIRING (MILLI-VOLT)
The milli-volt valve is a self-powered combination gas control THAT DOES NOT REQUIRE 110 VAC TO
OPERATE.
ODS
Pilot
On/Off
Switch
ODS
Wall
Switch
On/Off
Switch
TH = 3
TP = 1
TP/TH = 2
Pilot
Millivolt
Valve
Spade
Terminal
Red
CAUTION
Red
Label all wires prior to
disconnection when
servicing controls.
Wiring errors can
cause improper and
Switch
dangerous operation.
Verify proper operation
after servicing.
Optional Wall
Figure 31 - Wiring Diagram
CONNECTING OPTIONAL WALL SWITCH OR THERMOSTAT
1. Use 18 awg, two-wire cable, 20 feet maximum length.
2. At one end of the cable, connect both wires to the wall switch or thermostat. At the other end, connect one wire to TP/TH
and one wire to TH. The color of the wires does not matter.
Switch, Thermostat,
or Remote Receiver
22 33D4047
ELECTRICAL WIRING (MILLI-VOLT)
CONNECTING REMOTE RECEIVER
THESE INSTRUCTIONS SUPERSEDE THE SECTION ENTITLED “HEARTH MOUNT” IN THE MILLI-VOLT
HAND-HELD REMOTE INSTRUCTIONS SUPPLIED WITH THE REMOTE.
1. Remove bottom louver door.
2. Connect the remote connectors located in the unit.
®
3. Stick Velcro
panel.
4. Attach remote receiver to firebox with Velcro
Velcro
pads with self-adhesive backing to bottom of remote receiver and to floor of compartment behind access
®
pads. Control switch must face forward.
Do not place
remote in
combustion
chamber.
®
Pad
SK
YTECH
O
F
FO
E
M
O
T
E
FIRE
PLA
REMOTE
CE
NR
NOTICE
Remote Receiver
Velcro Pad
Figure 32 - Installing Remote Receiver
CHECKING SYSTEM OPERATION
The millivolt system and individual components may be checked with a millivolt meter having a 0-1000 mV range.
Conduct each check shown in chart below by connection meter test leads to terminals as indicated.
CHECK
TEST
A
B
TO
TEST
COMPLETE
SYSTEM
THERMOPILE
OUTPUT
CONNECT
METER
LEADS TO
TERMINALS
2 & 3CLOSEDCLOSED
1 & 2OPENOPEN
SWITCH OR
THERMOSTAT
CONTACTS
METER
READING
SHOULD BE
A. COMPLETE MILLIVOLT SYSTEM CHECK
(“A” Reading - Thermostat contacts CLOSED - Control Knob “ON” - Main burner should be come
ON)
a. If the reading is more than 100 millivolts and the automatic valve still does not come on, replace the control.
b. If the closed circuit reading (“A” reading) is less than 100 milli-volts, determine cause for low reading, proceed to
Section B below.
B. Thermopile Output Reading Check
(“B” Reading - Thermostat contacts OPEN - Main burner OFF)
1. Check gas pressure to the unit. If gas pressure is within minimum and maximum on data plate, then check pilot
voltage, 325 millivolts minimum. If the minimum milli-volt reading is not obtainable, replace pilot.
33D4047 23
LOG PLACEMENT
Before you begin — This unit is supplied with a set of three ceramic fiber logs. Do not handle these logs with your bare
hands. Always wear gloves to prevent skin irritation from ceramic fibers. After handling logs, wash your hands gently with
soap and water to remove any traces of fibers.
The positioning of the logs is critical to the safe and clean operation of this heater.
Sooting and other problems may result if the logs are not properly and fi rmly positioned
in the appliance. Never add additional logs or embellishments such as pine cones,
vermiculite or rock wool to the heater.
WARNING
Failure to position the parts in accordance with
these diagrams or failure to use only parts
specifi cally approved with this heater may result
in property damage or personal injury.
WARNING
DO NOT sprinkle volcanic rock on the logs or around the pilot or the main burner. This
may cause sooting. Only place volcanic rock on the fl oor of the fi replace.
During initial operation of the new heater, burning logs will give off a paper burning
smell and orange fl ames will be present. Simply open the windows for a few hours to
CAUTION
vent the odor.
PROPER INSTALLATION SEQUENCE (DFX24C)
See Figure 33.
1. Install the rear log (#3) on back of burner.
2. Install the right log (#1) on burner pins on right side of burner.
3. Install the left log (#2) on burner pins on left side of burner.
Burner Pins
Left Log
#2
Right Log
#1
Rear Log
#3
Figure 33 - Proper Sequence of Log Installation
24 33D4047
(DFX24C)
Burner
Pins
LOG PLACEMENT
PROPER INSTALLATION SEQUENCE (DFX32C)
See Figure 34.
1. Install front right log (#1) on two pins on right side of
burner.
2. Install left front log (#2) on two pins on left side of
burner.
3. Install back log (#3) on back of burner.
4. Install right middle log (#4) on two pins on burner. Rest
right end of right middle log on the right front log.
5. Install left middle log (#5) on two pins on burner. Rest
left end of left middle log on left front log.
Figure 34 - Proper Sequence of Log Installation
(DFX32C)
Left
Middle
Log #5
Left
Front
Log #2
Pins
Pins
Rear
Log #3
Right
Middle
Log #4
Right
Front
Log #1
Pins
Pins
PROPER INSTALLATION SEQUENCE (DBX24C)
Install one-piece log on two burner pins. See Figure 35.
Burner Pin
Figure 35 - Proper Sequence of Log Installation (DBX24C)
One-piece
Log
Burner Pin
33D4047 25
FLAME APPEARANCE
Flames from the pilot, front and rear burner should be visually checked as soon as the heater is installed.
In addition, periodically check the flames visually during operation.
CHECKING THE PILOT FLAME
The pilot fl ame must always be present when the heater is in operation. It should just touch the top of the ther-
mocouple tip for natural. See Figure 36 and 40 for correct pilot flame.
If the pilot flame does not touch the thermocouple, then the main burner cannot function reliably. See Figure 39 and 4` for
incorrect shape of pilot flame.
MILLI-VOLT CONTROL
Thermocouple
for Natural
Thermocouple
for LP
Figure 36 - Correct Appearance of Pilot Flame
MANUAL AND THERMOSTAT CONTROL
Thermocouple
for Natural
Thermocouple
for Natural
Thermocouple
for LP
Figure 37 - Incorrect Appearance of Pilot Flame
Thermocouple
for Natural
Thermocouple
for LP
Figure 38 - Correct Appearance of Pilot Flame
26 33D4047
Thermocouple
for LP
Figure 39 - Incorrect Appearance of Pilot Flame
INSTALLING ROCK WOOL AND CHECKING BURNER FLAME
PLACING ROCK WOOL
DFX24C AND DFX32C MODELS
After installing logs, pull apart dime-size pieces of rock wool. Sprinkle
rock wool evenly over burner ports. Wash hands after installing rock wool.
Itching may occur.
• Use only rock wool provided with log set.
• Do not add additional rock wool.
• Place rock wool on burner ports only.
• Keep air gap between rear log and burner
WARNING
CHECKING BURNER FLAME
CLEAN.
Dime Size
Rock Wool
Figure 40 - Rockwool Installation
(DFX24C and DFX32C)
DBX24C MODEL
In normal operation at full rate after 15 minutes, the following
flame appearances should be observed:
The flames inside the one-piece log may be yellow. The
flames should extend approximately 2" - 4" above the log.
See Figure 41.
DFX24C AND DFX32C MODELS
In normal operation at full rate after 15 minutes, the following
flame appearances should be observed:
Burner will have a random pattern of yellow flames. See Figures 42 and 43. There should be glowing embers in front
of burner.
NOTE: The front flames and embers will be an
opaque orange color during the burn off time.
One-piece
Log
Figure 41 - Correct Appearance of Flames
(DBX24C)
Figure 42 - Correct Appearance of Flames
(DFX24C)
33D4047 27
Figure 43 - Correct Appearance of Flames
(DFX32C)
CHECKING THE BURNER FLAME
OPERATING INSTRUCTIONS
Avoid any drafts that alter burner fl ame patterns. Do not allow fans to blow directly into the fireplace. Do not place
a blower inside the burn area of the firebox. Ceiling fans may create drafts that alter flame patterns. Sooting and improper
burning will result.
During manufacturing, fabricating and shipping, various components of this appliance are treated with certain oils, films or
bonding agents. These chemicals are not harmful, but may produce annoying smoke and smells as they are burned off during
the initial operation of the appliance, possibly causing headaches or eye or lung irritation. This is a normal and temporary
occurrence.
The initial break-in operation should last two to three hours with the burner at the highest setting. Provide maximum ventilation by opening windows or doors to allow odors to dissipate. Any odors remaining after this initial break-in will be slight
and will disappear with continued use.
This appliance must not be used with glass doors in the closed position. This can lead to pilot outages and severe sooting
outside the fireplace.
28 33D4047
OPERATING INSTRUCTIONS
FOR YOUR SAFETY READ BEFORE LIGHTING
If you do not follow these instruction
exactly , a fi re or explosion may result
causing property damage, personal
injury or loss of life.
WARNING
A. This appliance is equipped with a piezo ignition device which automatically lights the pilot. If piezo is not
working properly see
B. BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the floor because
some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS:
• Do not attempt to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor's phone. Follow the gas supplier's instructions.
• If you cannot reach your gas supplier, call the fire department.
Match Lighting Instructions, page 33.
C. Use only your hand to push in, or turn the gas control knob. Never use tools. If the knob will not push in or
turn by hand, don't try to repair it. Call a qualified service technician. Force or attempted repair may result in
a fire or explosion.
D. Do not use this appliance if any part of it has been under water. Immediately call a qualified service technician
to inspect the appliance and to replace any part of the control system and any gas control that has been under
water.
Control Knob
Figure 44 - Location of Piezo Ignitor & Control Knob
33D4047 29
Piezo
Ignitor
OPERATING INSTRUCTIONS
MANUAL CONTROL LIGHTING INSTRUCTIONS
1. STOP! Read the safety information.
2. Make sure the manual shutoff valve is fully open.
3. This heater is equipped with an ignition device (piezo) which automatically lights the pilot.
4. See Figure 43, page 29 for the location of the piezo ignitor and control knob. Push in gas control knob slightly
and turn control knob clockwise
NOTE: Knob cannot be turned to OFF unless knob is pushed in slightly. Do not force.
5. Wait 5 minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas STOP!
Follow the instructions under What To do if You Smell Gas, page 29. If you do not smell gas, go to the next
step.
6. From OFF position, push in gas control knob slightly and turn counterclockwise
tion. See Figure 45. Push in and hold control knob for 5 seconds.
NOTE: If you are running the heater for the first time, it will be necessary to press in the control knob for
30 seconds to allow air to bleed out of the gas piping.
7. With the control knob pushed in, push and release the piezo ignitor button to light the ODS pilot. The pilot
is located behind the left front log and the left side of the burner. If piezo ignitor does not light the pilot, see
Match Lighting Instructions, page 33.
8. Hold the control knob in for an additional 10 seconds to prevent the ODS pilot from shutting off the gas
while the thermocouple is warming up.
9. Release the control knob.
• If the knob does not pop out when released, stop and immediately call your service technician or gas sup-
plier.
• If the ODS pilot will not stay lit after several tries, push and turn the gas control knob clockwise
to OFF and wait 15 seconds. Repeat steps 6 through 9.
10. Push in control knob and turn counterclockwise
knob will pop out when positioned correctly. The knob can now be positioned at any position between HIGH
and LOW. Refer to Figures 46 and 47.
to the OFF position.
to the IGN posi-
to the HIGH setting. At this location the control
Rotate
Rotate
Push
Figure 45 - IGN PositionFigure 46 - HIGH PositionFigure 47 - LOW Position
Rotate
Push
Push
Wait 30 seconds before readjusting the
heater when the control knob has been
turned down to a lower setting.
WARNING
TO TURN OFF GAS TO HEATER
1. Turn control knob clockwise
2. If applicable: Turn off all electric power to the heater.
30 33D4047
to OFF position to completely shut off the heater.
OPERATING INSTRUCTIONS
THERMOSTATIC CONTROL LIGHTING INSTRUCTIONS
1. STOP! Read the safety information .
2. Make sure the manual shutoff valve is fully open.
3. This heater is equipped with an ignition device (piezo) which automatically lights the pilot.
4. See Figure 44, page 29 for the location of the piezo ignitor and control knob. Turn control knob clockwise
to the OFF position.
5. Wait 5 minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP!
Follow safety instructions under What To do if You Smell Gas, page 29. If you do not smell gas, go to the
next step.
6. Turn the gas control knob counterclockwise
control knob for 5 seconds.
7. With the control knob pushed in and held, push and release the piezo ignitor button to light the ODS pilot.
The pilot is located on the right side of the heater, behind the front log and in front of the burner. If piezo
ignitor does not light the pilot, see Match Lighting Instructions, page 32.
8. Hold the control knob in for an additional 10 seconds to prevent the ODS pilot from shutting off the gas
while the thermocouple is warming up.
9. Release the control knob.
• If the knob does not pop out when released, stop and immediately call your service technician or gas
supplier.
• If the ODS pilot will not stay lit after several tries, push and turn the control knob clockwise
to OFF. Release and wait 15 seconds. Repeat steps 6 through 9.
10. Turn control knob to any position between LOW and HIGH. The knob position controls the thermostat temperature. See Figure 48.
11. The heater is now in proper operation. The following procedure should be used to achieve thermostatic control
of the desired room temperature.
a. Operate unit at higher setting until desired room temperature is
achieved.
b. At the desired temperature, slowly turn the knob clockwise and
stop rotating when flame disappears.
c. Thermostat is now set to maintain the current room tempera-
ture.
Rotate
d. As the room temperature decreases, the thermostat valve will
open to ignite the front and rear burner.
e. When the temperature reaches its set point (knob position), the
thermostat valve will again shut off the burner.
Figure 48 - Rotation of Control Knob
f. This is the normal cycle of the heater.
to the IGN position. See Figure 40. Push in and hold
WARNING
1. Turn control knob clockwise to OFF position to completely shut off the heater.
2. If applicable: Turn off all electric power to the heater.
33D4047 31
Wait 30 seconds before readjusting the
heater when the control knob has been
turned down to a lower setting.
TO TURN OFF GAS TO HEATER
OPERATING INSTRUCTIONS
MILLI-VOLT CONTROL LIGHTING INSTRUCTIONS
1. STOP! Read the safety information label.
2. Make sure the manual shutoff valve is fully open.
3. This gas log set is equipped with an ignition device (piezo) which automatically lights the pilot. If piezo
ignitor does not light the pilot, See instructions for Match Lighting Instructions, page 32.
4. Turn gas control knob clockwise to the OFF position, set the thermostat to the lowest setting and turn
ON/OFF switch to OFF position.
5. Wait (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP!
Follow "B" in the safety information label. If you don't smell gas, go to next step.
6. From OFF position, turn the gas control knob counterclockwise
to IGN position. Push in control
knob for 5 seconds.
7. With the control knob pushed in, push in and release the piezo ignitor button to light the pilot.
8. Continue pushing the control knob in for a further 60 seconds to prevent the flame detector from shutting off
the gas while the probe is warming up. Release the control knob.
9. Turn gas control knob counterclockwise
to the ON position.
10. After the pilot has been lit for one minute, the burners can be turned on. Turn the ON/OFF switch to ON
position or adjust thermostat to desired setting.
11. If the gas logs will not operate, follow the instructions To Turn Off Gas To Appliance below and call your
service technician or gas supplier.
Wait 30 seconds before readjusting the
heater when the control knob has been
turned down to a lower setting.
WARNING
Figure 49 - Pilot Figure 50 - Control Knobs Figure 51 - Piezo
1. Turn control knob clockwise to OFF position to completely shut off the heater.
2. If applicable: Turn ON/OFF switch to OFF position and/or set thermostat (if present) to lowest setting.
3. If applicable: Turn off all electric power to the heater.
32 33D4047
TO TURN OFF GAS TO HEATER
OPERATING INSTRUCTIONS
MATCH LIGHTING INSTRUCTIONS
1. Remove any items necessary for easy access to the pilot (for example: logs, screens, etc.).
2. Follow appropriate lighting instructions found previously. Instead of pushing and releasing the piezo button,
light a match and hold the flame to the end of the pilot and ignite the pilot.
3. After control knob has been released and pilot stays lit, reinstall any items that were removed for pilot access.
4. Call a qualified service technician for repair or replacement of the piezo ignitor.
CLEANING AND SERVICING
Annual inspection and cleaning by your dealer or qualifi ed service technician is recommended to prevent
malfunction and/or sooting.
T urn off heater and allow to cool before
cleaning. Disconnect electrical power
before cleaning or servicing.
WARNING
Remove fireplace screen. Carefully lower screen from mounting lugs and set aside during cleaning. See instruction manual
for installation of screen. DO NOT OPERATE THE UNIT WITH THE SCREEN REMOVED.
Remove logs, handling carefully by holding gently at each end. Gloves are recommended to prevent skin irritation from
ceramic fibers. If skin becomes irritated, wash gently with soap and water. See manual for correct log placement.
PERIODIC CLEANING - See parts diagram for location of items discussed below.
• Do not use cleaning fluid to clean logs or any part of heater.
• Brush logs with soft bristle brush or vacuum with brush attachment.
• Vacuum loose particles and dust from the front and rear burner, control and piezo covers and grate weldment.
• Inspect and clean burner. Remove lint or particles with vacuum, brush or pipe cleaners.
• External case should be dusted and wiped with a wet soapy cloth.
ANNUAL CLEANING/INSPECTION - See parts diagram for location of items discussed below.
• Inspect and clean all burner ports.
• Inspect ODS pilot for operation and accumulation of lint at air intake holes.
• Verify flame pattern and log placement for proper operation.
• Verify smooth and responsive ignition of burner.
33D4047 33
BLOWER AND OTHER OPTIONAL EQUIPMENT
OPTIONAL EQUIPMENT
FORCED AIR KIT
If you are installing the forced air kit (Models BLO24-T, BLO24-TB or BLOT), see the installation instructions provided
with the kit for electrical wiring requirements or the blower installation section.
Model DFX24C uses blower model BLO24T.
Model DFX32C uses blower model BLOT.
Model DBX24C uses blower model BLO24TB.
The firebox must be connected to main power supply at time of firebox installation. The blower must be installed prior to
the installation of the unvented heater. The electrical connections must be made before the firebox is framed and enclosed
in the finished walls.
BRASS LOUVERS
Optional brass louvers may be installed in place of the factory installed black louvers. See installation instructions provided
with the brass louvers.
FIREBRICKS
Optional firebrick kits can be installed. See installation instructions provided with kit or see page 11.
Electrical connections should only be performed by a
CAUTION
qualifi ed, licensed electrician, main power must be off
when connecting to main electrical power supply or
performing service.
CAUTION
34 33D4047
ILLUSTRATED PARTS BREAKDOWN FOR CABINET ACCESSORIES
Failure to position the parts in
accordance with these diagrams or
failure to use only parts specifi cally
approved with this appliance may
result in property damage or personal
WARNING
injury.
14
11
16
15
3
1
2
7
12
10
13
9
8
13
36 33D4047
10
5
10
6
5
4
REPLACEMENT PARTS LIST
REPLACEMENT PARTS ARE AVAILABLE THROUGH YOUR RETAILER.
ITEM DESCRIPTIONQTY
DFX24C MILLIVOLTDFX24C MANUAL
NATURALPROPANENATURALPROPANE
1Burner/Grate Assembly 133D404333D404333D404333D4043
2Injector 159D006233D404659D006233D4046
3Venturi158D045433D405858D045433D4058
4Control Knob1——18D060318D0603
5Milli-Volt Valve114D046714D0468——
5Manual Control Valve 1——30D020130D0202
6Pressure Valve Regulator 114D0469—24D030524D0306
7Burner to Valve Tube 133D451133D451133D451333D4513
8Tube Fitting, 3/8 x 5/16111V031311V031311V031311V0313
9Regulator Valve Tube, 5/16 ——33D451233D4512
10ODS Pilot Valve Tube, 3/16 149D005049D005049D005049D0050
11Piezo Ignitor114D050314D050314D050314D0503
12Piezo Wire100K063200K063200K063200K0632
13ODS Pilot Assembly114D047314D047726D252914D0476
LOG SET
14#1 Left Log133D404033D404033D404033D4040
15#2 Right Log133D404133D404133D404133D4041
16#3 Rear Log133D403933D403933D403933D4039
Failure to position the parts in
accordance with these diagrams or
failure to use only parts specifi cally
approved with this appliance may
result in property damage or personal
WARNING
injury.
1
16
17
18
15
14
3
2
11
12
13
13
10
5
10
10
7
9
8
6
5
4
38 33D4047
REPLACEMENT PARTS LIST
REPLACEMENT PARTS ARE AVAILABLE THROUGH YOUR RETAILER.
7Burner to Valve Tube 133D551133D551133D551233D5512
8Tube Fitting, 3/8 x 5/16111V031311V031311V031311V0313
9Regulator Valve Tube, 5/16 ——33D451233D4512
10ODS Pilot Valve Tube, 3/16 149D005049D005049D005049D0050
11Piezo Ignitor114D050314D050314D050314D0503
12Piezo Wire100K063200K063200K063200K0632
13ODS Pilot Assembly114D047314D047726D252914D0476
LOG SET
14#1 Right Front Log133D504233D504233D504233D5042
15#2 Left Front Log133D504333D504333D504333D5043
16#3 Rear Log133D504433D504433D504433D5044
17#4 Right Middle Log133D504533D504533D504533D5045
18#5 Left Middle Log133D504633D504633D504633D5046
Failure to position the parts in
accordance with these diagrams or
failure to use only parts specifi cally
approved with this appliance may
result in property damage or personal
WARNING
injury.
2
1
7
9
3
4
8
10
40 33D4047
6
5
REPLACEMENT PARTS LIST
REPLACEMENT PARTS ARE AVAILABLE THROUGH YOUR RETAILER.
DBX24C T-STAT
ITEM DESCRIPTIONQTYNATURALPROPANE
1Burner 133D007033D0071
2Injector 118D052333D0281
3ODS Pilot Valve Tube, 3/16 149D005049D0050
4ODS Pilot Assembly126D252914D0476
5T-stat Control Valve 111V070111V0701
6Pressure Valve Regulator 124D030524D0306
7Piezo Wire100K063200K0632
8Burner Valve Tube, 1/4 133D405333D4053
9Piezo Ignitor118D040218D0402
LOG SET
10#1 Front Log133D006633D0066
PARTS AVAILABLE, NOT SHOWN
Tube Nut, 1/4 100F007900F0079
Tube Ferrule, 1/4 100F008000F0080
NPT Tube Fitting, 3/8 x 1 1/2118D031018D0310
Flex Tube with Fittings120H002220H0022
Modulating Screw (Min Flow)1972057972057
NPT Tube Fitting, 3/8 x 1/4111V031211V0312
33D4047 41
Turn appliance OFF and allow to cool
before servicing. Only a qualified
service person should service and
repair the heater.
WARNING
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM POSSIBLE CAUSEREMEDY
When ignitor button is
pressed, there is no spark
at ODS/pilot.
1. Turn on gas supply or open manual shutoff
valve.
3. Press in control knob while in PILOT
position.
Repeat igniting operation until air is
removed.
serviced.
regulator.
42 33D4047
TROUBLESHOOTING
If the gas quality is bad, your pilot may not stay lit, the burners may produce soot and
the heater may backfi re when lit. If the gas quality or pressure is low, contact your local
gas supplier immediately.
WARNING
OBSERVED PROBLEM POSSIBLE CAUSEREMEDY
ODS/pilot lights, but fl ame
goes out when control knob
is released.
Burner does not light after
ODS/pilot is lit.
Burner backfires during
combustion
Slight smoke or odor during
initial operation.
Logs appear to smoke after
initial operation.
Heater produces a whistling
noise when burner is lit.
No gas to pilot.1. LP-regulator shut down due to inlet
1. Control knob not fully pressed in.1. Press in control knob fully.
2. Control knob not pressed in long
enough.
3. Manual shutoff valve not fully open.3. Fully open manual shutoff valve.
4. Thermocouple connection loose at
control valve.
5. Pilot fl ame not touching thermocouple,
which allows thermocouple to cool,
causing pilot fl ame to go out. This
problem could be caused by either
low gas pressure, or a dirty or partially
clogged ODS/pilot.
6. Thermocouple damaged.6. Replace thermocouple.
7. Control valve damaged.7. Replace control valve.
1. Burner orifi ce is clogged.1. Burner orifi ce is clogged.
2. Burner orifi ce diameter is too small.2. Burner orifi ce diameter is too small.
3. Inlet gas pressure is too low.3. Inlet gas pressure is too low.
1. Manifold pressure is too low.1. Contact local gas company.
2. Burner orifi ce is clogged.2. Clean burner or replace burner orifi ce.
1. Burner orifi ce is clogged or damaged.1. Clean burner or replace burner orifi ce.
2. Burner is damaged.2. Replace burner.
3. Gas regulator defective.3. Replace gas regulator.
1. Vapors from paint or curing process of
logs.
1. Turning control knob to HIGH position
when burner is cold.
2. Air in gas line.2. Operate burner until air is removed from
3. Dirty or partially clogged burner orifi ces.3. Clean burner or replace burner orifi ce.
pressure too high.
2. After ODS/pilot lights, keep control knob
pressed in for 30 seconds.
4. Hand tighten thermocouple connection
until snug, then tighten 1/4 turn more.
5. Contact local gas company.
1. Problem will stop after a few hours of
operation. Run the heater with the damper
open if you have one, or open a window
for the fi rst few hours.
2. Log heater is intended to be smokeless.
Turn OFF heater and call qualifi ed service
person.
1. Turn control knob to LOW position and let
warm up for a minute.
line. Have gas line checked by local gas
company.
1. Verify LP tank regulator is installed and
set at 11" to 13" w.c.
2. Replace regulator on heater.
33D4047 43
MONESSEN HEARTH SYSTEMS
LIMITED LIFETIME WARRANTY POLICY
LIFETIME WARRANTY
The following components are warranted for life to the original owner, subject to proof of purchase:
Firebox, Combustion Chamber, Heat Exchanger, Grate and Stainless Steel Burners.
FIVE YEAR WARRANTY
The following components are warranted for 5 years to the original owner, subject of proof of purchase:
Ceramic Fiber Logs, Catalytic Filter and Aluminized Burners.
BASIC WARRANTY
Monessen Hearth Systems (MHS) warrants the components and materials in your gas appliance to be
free from manufacturing and material defects for a period of one year from date of installation. After
installation, if any of the components manufactured by MHS in the appliance are found to be defective
in materials or workmanship, MHS will, at its option, replace or repair the defective components at no
charge to the original owner. MHS will also pay for reasonable labor costs incurred in replacing or repairing such components for a period of one year from the date of installation. Any products presented
for warranty repair must be accompanied by a dated proof of purchase.
This Limited Warranty will be void if the appliance is not installed by a qualifi ed installer in accordance
with the installation instructions. The Limited Lifetime Warranty will also be void if the appliance is not
operated and maintained according to the operating instructions supplied with the appliance, and does
not extend to (1) fi rebox/burner assembly damage by accident, neglect, misuse, abuse, alteration,
negligence of others, including the installation thereof by unqualifi ed installers, (2) the costs of removal,
reinstallation or transportation of defective parts on the appliance, or (3) incidental or consequential
damage. All service work must be performed by an authorized service representative.
This warranty is expressly in lieu of other warranties, express or implied, including the warranty of merchantability of fi tness for purpose and of all other obligations or liabilities. Monessen Hearth Systems,
Inc. does not assume for it any other obligations or liability in connection with the sale or use of the
appliance. In states that do not allow limitations on how long an implied warranty lasts, or do not allow
exclusion of indirect damages, those limitations of exclusions may not apply to you. You may also have
additional rights not covered in this Limited Warranty.
MHS reserves the right to investigate any and all claims against the Limited Warranty and decide upon
method of settlement.