MONDEVICES MONB2 Users Manual

CLIPS TO

ANY

TYPI CAL PAJAMAS

OR ONESIE

CONTENT

WHAT’S IN THE BOX

WHAT’S IN THE BOX

1.

QUICK START GUIDE

2.

WARNINGS

3.

CONNECTING TO THE APP

4.

DOWNLOADING THE APP

5.

USING THE APP

6.

6.1

Calibration

6.2

Dashboard

6.3

Settings

FASTENING THE SMART BUTTON

7.

REMOVING THE SMART BUTTON

8.

REPLACING THE BATTERY

9.

SAFETY AND OTHER IMPORTANT NOTES

10.

LIMITED WARRANTY (US)

11.

LIMITED WARRANTY (EU AND OTHER

12.

JURISDICTIONS; EXCLUDING CANADA AND THE US)

LIMITED WARRANTY (CANADA)

13.

RETURN POLICY (US PURCHASES MADE THROUGH

14.

MONBABY.COM)

DISCLAIMERS AND LEGAL

15.

TROUBLESHOOTING

16.

3

4

5

6

7

7

7

8

8

10

10

10

12

15

19

23

27

29

31

The MonBaby Retail Bundle includes

One (1) MonBaby Smart Button

1

One (1) MonBaby Smart Button Enclosure

2

Screwdriver and Batteries. Please ensure to insert the

3

provided battery into the device prior to first use by following
the «Replacing the Battery» directions on page 10 of this
manual. Keep the screwdriver and any extra batteries that
may be included with your MonBaby out of reach of children.

Supporting Documentation including the User Manual

4

MONBABY DOES NOT REPLACE PARENTING.

Your MonBaby product is a baby care aid, not a medical
device, and it is not intended to diagnose, treat, cure
or prevent any disease, including Sudden Infant Death
Syndrome (SIDS).

MONBABY IS A SMART BABY MONITOR AND IS NOT
INTENDED TO BE USED AS A TOY.

TM

IC

If you are having any issues with setting

up the device, please contact us at

[e-mail].

2 3ENG ENG

© 2016 MonDevices Inc. All rights reserved. The MonBaby word mark and logo are trademarks
of MonDevices Inc. Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered
in the U.S. and other countries. App Store is a service mark of Apple Inc. Android is a trademark
of Google Inc. The Android robot is reproduced or modified from work created and shared
by Google and used according to terms described in the Creative Commons 3.0 Attribution
License. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth
SIG, Inc. and any use of such marks by MonDevices, Inc. is under license. IOS is a registered
trademark of Cisco Systems, Inc and/or its affiliates in the U.S. and certain other countries.

FCC ID:2ADM2-MONB2

IC:12529A-MONB2

For detailed instruction of how to access the IC e-label,
please visit us at http://mondevices.com/ic-certicication/

QUICK START GUIDE

Unpack the MonBaby Smart Button and insert the battery

1

(see the Replacing the Battery section of the manual
on page 10)

Download the MonBaby application from the AppStore

2

(Apple devices) or Google Play (Android devices)

Connect the MonBaby Smart Button to the MonBaby

3

application (see page 6 of the manual for detailed
instructions)

Calibrate the MonBaby Smart Button (see page 7 of the

4

manual for detailed instructions)

TROUBLESHOOTING & SUPPORT

If you are having any problems with
the setup or operation of your
MonBaby DO NOT RETURN THE
DEVICE, email our support team at

[e-mail].

WARNING

THIS DEVICE CONTAINS ELECTRICAL EQUIPMENT

THAT COULD CAUSE INJURY IF HANDLED

IMPROPERLY. IMPROPER HANDLING COULD ALSO

AFFECT THE PERFORMANCE OF THIS DEVICE:

DO NOT

DO NOT

DO NOT

DO NOT

DO NOT

disassemble your MonBaby product with the
exception of changing the battery of the device
according to the instructions provided.

leave the battery compartment door unscrewed
after changing the battery of the device and
always ensure that the battery compartment
screw is fully tightened.

use your MonBaby product if you are not able
to snuggly attach the device pursuant to the
instructions provided.

use your MonBaby product if the Smart Button
or enclosure is warped, cracked or otherwise
damaged.

place your MonBaby product in a dishwasher,
washing machine or dryer. Do not submerge
your Smart Button in water or wash it under a
faucet. Clean carefully with a clean, damp cloth.

To find the latest version of the
MonBaby manual, please check out
the support page or our FAQ on

www.monbaby.com.

4 5ENG ENG

DO NOT

DO NOT

expose your MonBaby product to extremely
high or low temperatures.

expose your MonBaby product to direct sunlight
for an extended period of time.

CONNECTING TO THE APP

DOWNLOADING THE APP

To make the setup process as quick as
possible, enable Bluetooth® on your
device before opening the MonBaby app
by accessing the Bluetooth option in your
phone’s ‘Settings’ menu.

When you first open the MonBaby app, you
are taken to the Connection Setup screen,
which lets you connect the MonBaby Smart
Button to the App.

If Bluetooth is already enabled on your
device, the Bluetooth icon on the left should
appear blue and you can proceed to the next
step. If the Bluetooth icon is grey, you can tap
it to enable Bluetooth on your phone.

Once the Bluetooth logo is blue, you are
ready to connect.

Tap the Connect button at the bottom of the
screen, and you should see a pop-up with
the detected MonBaby devices listed. A new
MonBaby will be listed as New Device. Tap
on the device name to complete the pairing.
The first time you pair the device, you will
be prompted to enter your baby’s name for a
personalized experience.

To download the Monbaby App, visit MonBabyApp.com using
your mobile phone browser, and you will be directed to the
iPhone App Store® or Google Play™ app listing.

You can also scan the QR Code on the right:

You can find our video manual located on our website:
https://monbaby.com/video-manual/

USING THE APP

Once you have your MonBaby Smart Button
fastened and connected to the app, you can
use the app to monitor your baby’s sleeping
habits. You can see the details of the app
features below.

Calibration

The calibrate screen should pop up after you
fasten the MonBaby Smart Button to your
child’s pajamas and connect the MonBaby
Smart Button to the app.
You can always re-calibrate by selecting
Calibrate from the slide-out menu.

Once pairing is complete, you will be taken to the
Dashboard. If you are unable to connect the
MonBaby Smart Button to the App, please see our
Troubleshooting section or contact customer support
at [e-mail]. Your device must support
Bluetooth® Smart technology that is available starting
with iOS® 7 and AndroidTM 4.4.

6 7ENG ENG

Please wait until calibration is completed. If you close the
calibration window, you will exit the dashboard, and log off the
device.

For best results, place the MonBaby Smart Button near
the center of your child between the child’s chest and
abdomen, with the baby lying on his or her back on a firm
sleep surface.

Dashboard

Activity Bar

This bar shows you the activity level of your
baby

Status Visual

This image represents whether your baby is
sleeping on her stomach or back, and status
indicates the baby’s current status

Movement

‘Detected’ or ‘Idle’. Idle indicates if there is
no breathing movement detected within 15
seconds

Rollover

This tells you if your baby is on her back or stomach

Activity Status

Indicates if baby is waking up or fussing and shows activity is low,
medium or high

Real-Time Activity

The Real-Time Activity chart shows you your baby’s movement
activity for the past minute

Settings

Signal Level Indicator

The percentage of signal you have between your smart phone
and the MonBaby Smart Button

Battery Life Indicator

The percentage of battery remaining in the MonBaby Smart
Button and estimated remaining usage time

UUID

The unique identifying number of your MonBaby device.

MonBaby Name

View and edit the name associated with the
MonBaby Smart Button device

Breathing Movement Alert

Alerts you if there is a suspected stoppage
in breathing movement (absolutely no
motion)

Orientation Alert

Alerts you if the baby rolls over on to her
stomach

Activity Alert/High Activity Alert

Alerts you if the baby wakes up or, in the case of high activity
alert, adjusts the sensitivity level of the application when this
alert is used on the baby who is active.

Proximity Alert

Alerts you if the MonBaby Smart Button (and your child) is out of
range of your smart phone device

Fall Detection Alert

Alerts you if the baby has fallen

Battery Alert

Alerts you if the MonBaby battery is running low (please see
the Replacing the Battery» directions on the other side of this
manual).

LED

Enables the MonBaby’s light to turn red so that you are able to
locate it in the dark.

Additional Settings

The MonBaby application may contain additional settings from
time to time.

8 9ENG ENG

FASTENING THE SMART BUTTON

Place the MonBaby Smart Button Enclosure on the inside of

1

your baby’s pajamas or onesie, with the convex side facing
your baby.

Align the MonBaby Smart Button on the outside of your

2

baby’s pajamas with the MonBaby Smart Button Enclosure,
and press it into the enclosure so that it is fastened to the
clothing.

For best performance, fasten the MonBaby at a location
nearest to the center, between the baby’s chest and
abdomen.

REMOVING THE SMART BUTTON

To remove the MonBaby Smart Button, place your hand under
your baby’s pajamas and, using your index finger, push the smart
button out through the hole in the center of the Enclosure. Be
sure to have your other hand on the MonBaby Smart Button
to collect it after you push it out, and remove the Enclosure as
well. The MonBaby Smart Button can be stored inside of the
Enclosure, and is put into standby mode automatically when not
in use.

Remove the MonBaby Smart Button from the Enclosure

1

Turn the MonBaby Smart Button so that the bottom (the side

2

without the LED light) is facing up

Use a small Phillips head screwdriver to remove a small

3

Phillips screw holding the battery door

Place your thumb on the heart engraving, press down, and

4

slide your thumb down to remove the battery door

Use your finger to slide out the existing battery

5

Insert the new battery with the positive (+) side facing up and

6

the negative (-) side touching the green circuit board

REPLACING THE BATTERY

Occasionally, you will need to replace the MonBaby Smart Button
battery. You can always check the battery level by opening the
MonBaby App and checking the top center of the Dashboard
screen. To replace the CR2032 COIN CELL BATTERY in the
MonBaby Smart Button, follow the steps below:

10 11ENG ENG

Slide the battery door back on to the MonBaby Smart Button

7

until it clicks into place

Use a Phillips head screw driver to secure the battery

8

door with a Phillips screw and ensure that the battery
compartment screw is fully tightened

Safely dispose of the old coin cell battery in accordance with

9

all applicable government regulations. Do not dispose of the
old battery in fire. Keep the MonBaby Smart Button battery
away from your baby and other young children as accidentally
swallowing the battery can cause serious injury.

SAFETY AND OTHER

IMPORTANT NOTES

MONBABY DOES NOT REPLACE PARENTING.

Your MonBaby product is a baby care aid, not a medical
device, and it is not intended to diagnose, treat, cure
or prevent any disease, including Sudden Infant Death
Syndrome (SIDS).

MONBABY IS A SMART BABY MONITOR AND IS NOT
INTENDED TO BE USED AS A TOY.

Your MonBaby product is not a substitute for responsible direct
supervision by parents and adult caregivers. Check on your baby
at regular intervals. Create a safe sleep environment for your
baby, get training in infant resuscitation and immediately call
the emergency assistance hotline in your area if your baby has
stopped breathing.

Parents and caregivers should consult their qualified medical
professional regarding sleep safety or SIDS risk reduction
guidelines and check the relevant government issued
recommendations in their area regarding this topic on an ongoing
basis. Common guidelines for infant sleep and SIDS reduction,
such as those issued by the American Academy of Pediatrics
available at www.aap.org, include, but are not limited to the list
below. Ensure to consult with your qualified medical professional
prior to following any of the listed guidelines.

Place your baby on his or her back for every sleep time.

•

Keep pillows, blankets, stuffed toys and other soft objects or

•

loose bedding out of your baby’s crib.

Choose a safe crib without drop-side rails and never use a crib

•

that has been recalled or that is broken or missing parts.

Offer a pacifier at nap time and bedtime.

•

Avoid covering your baby’s head or overheating.

•

Breastfeed as much and for as long as you can.

•

Keep your baby away from smokers and places where people
smoke.

•

Consult your pediatrician as he or she may recommend

•

variations from these guidelines based on your baby’s
individual circumstances.

CAREFULLY FOLLOW INSTRUCTIONS
Failure to follow instructions will result in erroneous MonBaby
operations and could affect connectivity or accuracy of
monitoring information.

WE RECOMMEND THAT MONBABY BE PLACED AT
THE CENTER BETWEEN THE CHEST AND ABDOMEN
OF THE BABY

Even though MonBaby can be placed anywhere and stores its
position, we recommend that the MonBaby be placed near the
center of the baby, between the baby’s chest and abdomen.

MONBABY WORKS OPTIMALLY WHEN PLACED IN
THE SAME ROOM WITH YOUR SMART PHONE

Always use a firm sleep surface.

•

Your baby should sleep in the same room as you do, but not

•

in the same bed (room-sharing without bed-sharing).

For optimal performance, please ensure to have the MonBaby
Smart Button and your smart phone/device in the same room
and in the line of sight of the baby crib.
Although the MonBaby may work well at longer distances,
environmental factors such as dense wall material made out
of brick or metal or other devices in the home that may be

12 13ENG ENG

interfering with the MonBaby Smart Button may limit the
range of the MonBaby device. For larger homes, please see the
MonBridge (BLE-to-WiFi Range Extender) section below or
contact us at [e-mail].

FOR BETTER RESULTS, TURN OFF WIFI AND/OR 4G

When Bluetooth is on, sometimes it shares the same resources as
Wi-Fi and 4G, which would hinder its performance.

MONBABY CANNOT CONNECT TO MORE THAN ONE
SMARTPHONE AT A TIME

Currently, smartphones can only control one MonBaby Smart
Button; ‘Twin Mode’ still under development for the MonBaby
Smart Button but is available through the free MonBridge
application. Please see the MonBridge (BLE-to-WiFi Range
Extender) section below or contact us at

[e-mail]

IMPROVING BATTERY LIFE

For an improved battery life, log out of the application and turn
off Bluetooth when MonBaby is not in use.

LEAVE YOUR DEVICE PLUGGED IN DURING NIGHT
MONITORING

Ensure that your device on which the application is running is
plugged in and charging during night monitoring when using the
MonBaby.

APPLICATION FEATURES MAY CHANGE IN THE FUTURE

We are constantly working on improving certain features of
the mobile application; some features may become unavailable,
change or disappear.

CLEANING THE DEVICE

In case your MonBaby gets dirty, it can be cleaned carefully
with a damp cloth or paper towel. Do not forget to take off the
MonBaby before you throw dirty clothes in the washer.

MONBRIDGE (BLE-TO-WIFI RANGE EXTENDER)

The MonBridge application available on Google Play allows
parents to extend the range of the MonBaby by the distance
of their WiFi network provided that a second compatible
AndroidTM device is available. The MonBridge app may also be
made available as part of the MonBaby accessory pack or other
company offering from time to time. For additional information
such as setup instructions and availability, please visit our
website at www.monbaby.com/monbridge or contact us at

[e-mail].

LIMITED WARRANTY (US)

MonDevices, Inc (“MonDevices”) warrants to the original
purchaser only that the MonBaby device you purchased
(the “Product”) shall be free from defects in materials and
workmanship under normal use for a period of one (1) year from
the date of retail purchase by the original purchaser (“Warranty
Period”).

1. Remedies:

If a hardware defect arises and a valid claim is received by
MonDevices within the Warranty Period, MonDevices will, at
its option and to the extent permitted by law, either (1) repair
the Product at no charge, using new or refurbished replacement
parts, or (2) exchange the Product with a new or refurbished
Product. If MonDevices, in its sole discretion, determines it is
not reasonable to replace the defective Product, MonDevices
may refund to you the purchase price paid for the Product. In the
event of a defect, to the extent permitted by law, these are your
sole and exclusive remedies. Shipping and handling charges may
apply except where prohibited by applicable law. This Limited

14 15ENG ENG

Warranty is valid only in the jurisdictions where the Products are
sold by MonDevices itself or through its authorized reseller or
agent, and is valid to the extent permitted by the applicable laws
of such jurisdictions. Any replacement hardware product will be
warranted for the remainder of the original warranty period or
thirty (30) days, whichever is longer, or for any additional period
of time that may be applicable in your jurisdiction.

2. How to Obtain Warranty Service:

To obtain warranty service, you must obtain a Return
Merchandise Authorization (RMA) from our customer service
team and deliver the Product, in either its original packaging or
packaging providing an equal degree of protection, together with
proof of purchase, to the address specified by MonDevices. You
agree to pay the cost of shipping the Product to MonDevices.
By sending the Product, you agree to transfer ownership to
MonDevices. If the claim is justified based on this limited
warranty, MonDevices shall bear the cost of shipping the
repaired or replacement Product to you. Any Product returned
to MonDevices without a valid warranty claim or without a
RMA may be rejected, returned at sender’s cost (subject to
prepayment) or kept for 30 days for sender’s pick-up and
then disposed of in MonDevices’ sole discretion. For specific
instructions on how to obtain warranty service on your Product,
visit the MonBaby website https://monbaby.com/support.
It is your responsibility to backup any data, software, or other
materials you may have stored or preserved on the Product.
It is likely that such data, software, or other materials will be
lost or reformatted during service, and MonDevices will not be
responsible for any such damage or loss.

3. Exclusions and Limitations:

Service that accompany the MonDevices mobile application for
details of your rights with respect to its use.
THE PRODUCT IS NOT A MEDICAL DEVICE; IS NOT
REGULATED OR APPROVED BY THE U.S. FOOD AND DRUG
ADMINISTRATION; AND IS NOT DESIGNED TO DETECT OR
PREVENT CAUSES OF SUDDEN INFANT DEATH SYNDROME
OR ANY OTHER MEDICAL CONDITION. THE PRODUCT
IS INTENDED TO BE USED WITH MONDEVICES’ MOBILE
APPLICATION TO HELP YOU MONITOR YOUR BODY DATA
AND IS NOT A SUBSTITUTE FOR MEDICAL CARE OR ADULT
SUPERVISION.

MonDevices does not warrant that the operations of the
Product will be uninterrupted or error-free. MonDevices is not
responsible for damages arising from failure to follow instructions
relating to the Product’s use.

This warranty does not apply to a Product or part of a Product
that has been altered or modified (e.g., to alter functionality or
capability) by anyone who is not a representative of MonDevices.
In addition, this Limited Warranty does not apply to: (a) damage
caused by use with non-MonDevices products; (b) damage
caused by accident, abuse, misuse, spillage of food or liquid
or other external causes; (c) damage caused by operating the
Product outside the permitted or intended uses described by
MonDevices or with improper voltage or power supply; (d) use for
medical, healthcare or treatment purposes, or (e) damage caused
by service performed by anyone who is not a representative of
MonDevices. Recovery and reinstallation of software programs
and user data are not covered under this warranty. This warranty
is void if a Product is returned with removed, damaged or
tampered labels or any alterations (including the unauthorized
removal of any component or external cover).

This Limited Warranty applies only to the Product manufactured
by or for MonDevices that can be identified by the “MonBaby”
trademark, trade name, or logo affixed to it. The Limited
Warranty does not apply to any (a) MonDevices products and
services other than the Product, (b) consumables (such as
batteries), or (c) software, even if packaged or sold with the
Product or embedded in the Product. Please refer to the Terms of

16 17ENG ENG

No MonDevices reseller, agent, or employee is authorized to
make any modification, extension, or addition to this Limited
Warranty. If any term is held to be illegal or unenforceable, the
legality or enforceability of the remaining terms shall not be
affected or impaired.

4. Implied Warranties and Conditions:

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW,
ALL IMPLIED WARRANTIES AND CONDITIONS (INCLUDING
WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN
DURATION TO THE DURATION OF THIS LIMITED WARRANTY.
Some jurisdictions do not allow limitations on the duration of an
implied warranty or condition, so the above limitation may not
apply to you. This warranty gives you specific legal rights, and
you may also have other rights that vary from state to state.

EC Directive 99/44. These rights are not affected by the
warranties in this Limited Warranty.

If you have any questions, please contact MonDevices at

[e-mail].

LIMITED WARRANTY

(EU AND OTHER JURISDICTIONS;

EXCLUDING CANADA AND THE US)

5. Limitation of Damages:

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW,
MONDEVICES SHALL NOT BE LIABLE FOR ANY INCIDENTAL,
INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR ANY
LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM
ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR
CONDITION, OR UNDER ANY OTHER LEGAL THEORY, EVEN
IF MONDEVICES HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES AND REGARDLESS OF THE FORM
OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING
NEGLIGENCE) OR ANY OTHER LEGAL OR EQUITABLE
THEORY. Some jurisdictions do not allow the exclusion or
limitation of special, indirect, incidental or consequential
damages, so the above limitation or exclusion may not apply to
you.

6. Governing Law:

This Limited Warranty shall be governed by the laws of the State
of New York, USA, without giving effect to any conflict of laws
principles that may provide the application of the law of another
jurisdiction.

7. National Statutory Rights:

Consumers in some jurisdictions may have legal rights under
applicable national legislation governing the sale of consumer
goods, including, without limitation, national laws implementing

MonDevices, Inc (“MonDevices”) warrants to the original
purchaser only that the MonBaby device you purchased
(the “Product”) shall be free from defects in materials and
workmanship under normal use for a period of one (1) year from
the date of retail purchase by the original purchaser (“Warranty
Period”).

1. Remedies:

If a hardware defect arises and a valid claim is received by
MonDevices within the Warranty Period, MonDevices will, at
its option and to the extent permitted by law, either (1) repair
the Product at no charge, using new or refurbished replacement
parts, or (2) exchange the Product with a new or refurbished
Product. If MonDevices, in its sole discretion, determines it is
not reasonable to replace the defective Product, MonDevices
may refund to you the purchase price paid for the Product. In the
event of a defect, to the extent permitted by law, these are your
sole and exclusive remedies. Shipping and handling charges may
apply except where prohibited by applicable law. This Limited
Warranty is valid only in the jurisdictions where the Products are
sold by MonDevices itself or through its authorized reseller or
agent, and is valid to the extent permitted by the applicable laws
of such jurisdictions. Any replacement hardware product will be
warranted for the remainder of the original warranty period or
thirty (30) days, whichever is longer, or for any additional period
of time that may be applicable in your jurisdiction.

18 19ENG ENG

2. How to Obtain Warranty Service:

To obtain warranty service, you must obtain a Return
Merchandise Authorization (RMA) from our customer service
team and deliver the Product, in either its original packaging or
packaging providing an equal degree of protection, together with
proof of purchase, to the address specified by MonDevices or
by its authorized reseller or agent. You agree to pay the cost of
shipping the Product to MonDevices. By sending the Product,
you agree to transfer ownership to MonDevices or its authorized
reseller or agent. If the claim is justified based on this limited
warranty, MonDevices or its authorized reseller or agent shall
bear the cost of shipping the repaired or replacement Product
to you. Any Product returned to MonDevices or its authorized
reseller or agent without a valid warranty claim or without a
RMA may be rejected, returned at sender’s cost (subject to
prepayment) or kept for 30 days for sender’s pick-up and then
disposed of in MonDevices’ or its authorized reseller’s or agent’s
sole discretion. For specific instructions on how to obtain
warranty service on your Product, visit the MonBaby website
https://monbaby.com or contact us at [e-mail].

It is your responsibility to backup any data, software, or other
materials you may have stored or preserved on the Product. It is
likely that such data, software, or other materials will be lost or
reformatted during service, and neither MonDevices nor or its
authorized reseller or agent will not be responsible for any such
damage or loss.

3. Exclusions and Limitations:

This Limited Warranty applies only to the Product manufactured
by or for MonDevices that can be identified by the “MonBaby”
trademark, trade name, or logo affixed to it. The Limited
Warranty does not apply to any (a) MonDevices products and
services other than the Product, (b) consumables (such as
batteries), or (c) software, even if packaged or sold with the
Product or embedded in the Product. Please refer to the Terms of
Service that accompany the MonDevices mobile application for
details of your rights with respect to its use.

THE PRODUCT IS NOT A MEDICAL DEVICE; IS NOT
REGULATED OR APPROVED BY ANY GOVERNMENT AGENCY
IN YOUR JURISDICTION AS A MEDICAL DEVICE; AND IS NOT
DESIGNED TO DETECT OR PREVENT CAUSES OF SUDDEN
INFANT DEATH SYNDROME OR ANY OTHER MEDICAL
CONDITION. THE PRODUCT IS INTENDED TO BE USED
WITH MONDEVICES’ MOBILE APPLICATION TO HELP YOU
MONITOR YOUR BODY DATA AND IS NOT A SUBSTITUTE FOR
MEDICAL CARE OR ADULT SUPERVISION.

MonDevices does not warrant that the operations of the
Product will be uninterrupted or error-free. MonDevices is not
responsible for damages arising from failure to follow instructions
relating to the Product’s use.

This warranty does not apply to a Product or part of a Product
that has been altered or modified (e.g., to alter functionality or
capability) by anyone who is not a representative of MonDevices.
In addition, this Limited Warranty does not apply to: (a) damage
caused by use with non-MonDevices products; (b) damage
caused by accident, abuse, misuse, spillage of food or liquid
or other external causes; (c) damage caused by operating the
Product outside the permitted or intended uses described by
MonDevices or with improper voltage or power supply; (d) use for
medical, healthcare or treatment purposes, or (e) damage caused
by service performed by anyone who is not a representative of
MonDevices. Recovery and reinstallation of software programs
and user data are not covered under this warranty. This warranty
is void if a Product is returned with removed, damaged or
tampered labels or any alterations (including the unauthorized
removal of any component or external cover).

No MonDevices reseller, agent, or employee is authorized to
make any modification, extension, or addition to this Limited
Warranty. If any term is held to be illegal or unenforceable, the
legality or enforceability of the remaining terms shall not be
affected or impaired.

4. Implied Warranties and Conditions:

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW,
ALL IMPLIED WARRANTIES AND CONDITIONS (INCLUDING

20 21ENG ENG

WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN
DURATION TO THE DURATION OF THIS LIMITED WARRANTY.
Some jurisdictions do not allow limitations on the duration of an
implied warranty or condition, so the above limitation may not
apply to you. This warranty gives you specific legal rights, and
you may also have other rights that vary from state to state.

5. Limitation of Damages:

LIMITED WARRANTY (CANADA)

MonDevices, Inc (“MonDevices”) warrants to the original
purchaser only that the MonBaby device you purchased
(the “Product”) shall be free from defects in materials and
workmanship under normal use for a period of one (1) year from
the date of retail purchase by the original purchaser (“Warranty
Period”).

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW,
MONDEVICES SHALL NOT BE LIABLE FOR ANY INCIDENTAL,
INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR ANY
LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM
ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR
CONDITION, OR UNDER ANY OTHER LEGAL THEORY, EVEN
IF MONDEVICES HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES AND REGARDLESS OF THE FORM
OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING
NEGLIGENCE) OR ANY OTHER LEGAL OR EQUITABLE
THEORY. Some jurisdictions do not allow the exclusion or
limitation of special, indirect, incidental or consequential
damages, so the above limitation or exclusion may not apply to
you.

6. Governing Law:

This Limited Warranty shall be governed by the laws of the
jurisdiction where it was sold to you, without giving effect to any
conflict of laws principles that may provide the application of the
law of another jurisdiction.

7. National Statutory Rights:

Consumers in some jurisdictions may have legal rights under
applicable national legislation governing the sale of consumer
goods, including, without limitation, national laws implementing
EC Directive 99/44. These rights are not affected by the
warranties in this Limited Warranty.

If you have any questions, please contact MonDevices at

[e-mail].

1. Remedies:

If a hardware defect arises and a valid claim is received by
MonDevices within the Warranty Period, MonDevices will, at
its option and to the extent permitted by law, either (1) repair
the Product at no charge, using new or refurbished replacement
parts, or (2) exchange the Product with a new or refurbished
Product. If MonDevices, in its sole discretion, determines it is
not reasonable to replace the defective Product, MonDevices
may refund to you the purchase price paid for the Product.
If the original Product has been discontinued, MonDevices
may, in its sole discretion, replace the Product with a newer
version provided that, you shall be responsible to pay for any
difference in retail value between the original Product and its
replacement. Shipping and handling charges may apply except
where prohibited by applicable law. Any replacement Product will
be under warranty for the remainder of the Warranty Period or
thirty (30) days, whichever is longer, or for any additional period
of time that may be applicable in your jurisdiction.

2. How to Obtain Warranty Service:

To obtain warranty service, you must obtain a Return
Merchandise Authorization (RMA) from our customer service
team and deliver the Product, in either its original packaging or
packaging providing an equal degree of protection, together with
proof of purchase, to the address specified by MonDevices. You
agree to pay the cost of shipping the Product to MonDevices.
By sending the Product, you agree to transfer ownership to
MonDevices upon receipt of the Product by MonDevices. You
shall assume all risk of loss or damage to the Product while in
transit to MonDevices. If the claim is justified based on this

22 23ENG ENG

Limited Warranty, MonDevices shall bear the cost of shipping the
repaired or replacement Product to you. Any Product returned
to MonDevices without a valid warranty claim or without a RMA
may be rejected, returned at your cost (subject to prepayment)
or kept for no more than thirty (30) days for your pick-up and
then disposed of in MonDevices’ sole discretion. For specific
instructions on how to obtain warranty service on your Product,
visit the MonBaby website https://monbaby.com/support. It
is your responsibility to backup any data, software, or other
materials you may have stored or preserved on the Product.
It is likely that such data, software, or other materials will be
lost or reformatted during service, and MonDevices will not be
responsible for any such damage or loss.

3. Exclusions and Limitations:

SUBSTITUTE FOR MEDICAL CARE OR ADULT SUPERVISION.
MonDevices does not warrant that the operation of the
Product and the mobile application will be without interruption
or otherwise be free of anomalies, errors or viruses, and
MonDevices will not be responsible for damages or loss arising
from any such interruption, anomalies, errors or viruses.

This Limited Warranty is void if a Product is returned with
removed, damaged or tampered labels or any alterations
(including the unauthorized removal of any component or
external cover). This Limited Warranty does not cover any
alteration or damage to any other software or hardware as a
result of installing and using the mobile application provided by
MonDevices. Recovery and reinstallation of software programs
and user data are not covered under this Limited Warranty.

This Limited Warranty applies only to the Product manufactured
by or for MonDevices that can be identified by the “MonBaby”
trademark, trade name, or logo affixed to it. This Limited
Warranty does not apply to any (a) MonDevices products
and services other than the Product, (b) consumables (such
as batteries), (c) software, even if packaged or sold with the
Product or embedded in the Product, (d) damage caused by
accident, abuse, misuse, spillage of food or liquid or any acts
of God, (e) damage caused by operating the Product outside
the permitted or intended uses described by MonDevices or
with a non-compatible mobile device or mobile application, (f)
use for medical, healthcare or treatment purposes, (g) damage,
alterations or modifications caused by anyone who is not a
representative of MonDevices or (h) use of replacement parts or
software not supplied by MonDevices. Please refer to the Terms
of Service that accompany the MonDevices mobile application
for details of your rights with respect to its use.

THE PRODUCT IS NOT A MEDICAL DEVICE; AND IS NOT
REGULATED OR APPROVED BY HEALTH CANADA; AND
IS NOT DESIGNED TO DETECT OR PREVENT CAUSES OF
SUDDEN INFANT DEATH SYNDROME OR ANY OTHER
MEDICAL CONDITION. THE PRODUCT IS INTENDED TO
BE USED WITH MONDEVICES’ MOBILE APPLICATION TO
HELP YOU MONITOR YOUR BODY DATA AND IS NOT A

24 25ENG ENG

REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED
WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER.
THIS WARRANTY IS IN LIEU OF OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR USE OR PURPOSE, AND
MONDEVICES NEITHER ASSUMES NOR AUTHORIZES ANY
PERSON TO ASSUME FOR IT ANY OTHER OBLIGATION OR
LIABILITY IN CONNECTION WITH THE SALE OR SERVICE
OF THE PRODUCT. MONDEVICES DOES NOT WARRANT
THAT THE PRODUCT OR ITS MOBILE APPLICATION WILL
OPERATE WITH ANY OTHER PRODUCT, SOFTWARE OR
HARDWARE EXCEPT THOSE INDICATED AS COMPATIBLE
BY MONDEVICES. MONDEVICES IS NOT RESPONSIBLE
FOR CHARACTERISTICS OF THIRD PARTY HARDWARE OR
SOFTWARE WHICH MAY AFFECT THE OPERATION OF THE
PRODUCT OR THE MOBILE APPLICATION PROVIDED BY
MONDEVICES.
WITHOUT LIMITING THE FOREGOING, MONDEVICES DOES
NOT MAKE ANY CLAIMS OR WARRANTIES OF ANY KIND
WHATSOEVER REGARDING THE PRODUCT’S POTENTIAL,
ABILITY OR EFFECTIVENESS TO PREVENT, MINIMIZE, OR IN
ANY WAY AFFECT PERSONAL INJURY.

MonDevices reserves the right to make changes to this policy

at its sole discretion without advance notice. The most current
version of this policy shall be available on MonBaby.com.
MonDevices reserves the right to make changes to its Products
without incurring any obligation to modify any Product that has
already been manufactured.

4. Implied Warranties, Conditions and Limitation of Damages:

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW,
ALL IMPLIED WARRANTIES AND CONDITIONS (INCLUDING
WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN
DURATION TO THE WARRANTY PERIOD.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW,
MONDEVICES SHALL NOT BE LIABLE FOR ANY INCIDENTAL,
INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, OR
ANY LOSS OF PROFITS, REVENUE OR DATA, OR INJURIES TO
ANY PERSON, ARISING FROM THE USE OF THE PRODUCT
OR ARISING FROM THE MALFUNCTIONING OR NON­FUNCTIONING OF THE PRODUCT, OR RESULTING FROM
ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR
CONDITION, OR UNDER ANY OTHER LEGAL THEORY, EVEN
IF MONDEVICES HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES AND REGARDLESS OF THE FORM
OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING
NEGLIGENCE) OR ANY OTHER LEGAL OR EQUITABLE
THEORY. ANY AND ALL CLAIMS OR STATEMENTS, WHETHER
WRITTEN OR VERBAL, BY SALESPEOPLE, RETAILERS,
DEALERS OR DISTRIBUTORS TO THE CONTRARY ARE NOT
AUTHORIZED BY MONDEVICES, AND DO NOT AFFECT THIS
PROVISION OF THIS LIMITED WARRANTY.

above limitations, exclusions and disclaimers may be limited in
their application to you. If implied warranties are not allowed to
be excluded in their entirety for any reason, they will be limited
to the duration of the Warranty Period. This Limited Warranty
gives you specific legal rights which may vary depending on laws
of the province in which the Product was purchased. By keeping
this Product you agree to the terms of this Limited Warranty
without objection or addition, and agree that your sole remedy
for any disputes over any elements of this Limited Warranty shall
be limited to Mondevices’ performance of its obligations under
this Limited Warranty. You may have other rights under provincial
or federal laws and where the whole or part of any item of this
Limited Warranty is prohibited by such laws, it shall be deemed
null and void. The remainder of the warranty shall remain in
effect.

6. National Statutory Rights:

Consumers in some jurisdictions may have legal rights under
applicable national or federal legislation governing the sale of
consumer goods, including, without limitation, the Consumer
Protection Act and the Canada Consumer Product Safety Act.
These rights are not affected by the warranties in this Limited
Warranty.

If you have any questions, please contact MonDevices at

[e-mail].

RETURN POLICY (US PURCHASES

MADE THROUGH MONBABY.COM)

5. Governing Law:

This Limited Warranty shall be governed by and construed
in accordance with the laws of Canada. Without limit to the
foregoing, certain provinces do not allow the exclusion or
limitation of implied warranties or the limitation of incidental
or consequential damages for certain products supplied to
consumers or the limitation of liability for personal injury, so the

26 27ENG ENG

MONBABY.COM 14 DAY SATISFACTION GUARANTEED
RETURN POLICY:

If you are unsatisfied with your purchase from MonBaby.com
for any reason, you have 14 days from the date of purchase to
request a full refund of any product purchased on MonBaby.com
(“Product”).

1. To qualify for a refund, all the following
conditions must be met:

DISCLAIMERS AND LEGAL

A Return Merchandise Authorization (RMA) must be

•

requested from our customer service team within 14 days of
the date on which you purchased the Product.

To request an RMA, you must contact our customer service

•

team via our website at https://monbaby.com/contact-us-2/
or via email addressed to [e-mail].

Any accessories originally included with the Product you

•

purchased must be included with your return.

MonDevices may require that you furnish proof of purchase

•

details to obtain an RMA.
Returned Product(s) must be in good physical condition (not
physically broken or damaged), in either its original packaging
or packaging providing an equal degree of protection. The
RMA number must be included along with your returned
Product.

2. Additional terms and conditions:

Shipping and handling charges, gift wrap fees, and taxes paid

•

(e.g., state, customs, VAT) are not refundable.

You are responsible for and must prepay all shipping charges,

•

and you shall assume all risk of loss or damage to the Product
while in transit to MonDevices. If you return a Product
to MonDevices (a) without an RMA from MonDevices
or (b) without all parts included in the original package,
MonDevices retains the right to either (1) refuse delivery
of such return or (2) charge you a restocking fee equal to
the higher of fifteen (15) per cent of the original price of
the Product or the retail value of the missing parts. Refunds
will be processed and paid within 2 weeks of MonDevices’
receipt of the Product.

FCC (North America)

This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation.
No Unauthorized Modifications: Do not make any changes or
modifications to this product without the prior express written
approval of MonDevices, Inc. Any changes or modifications made
without express written approval could void the user’s authority
to operate this product.
Note: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can
radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference
by one or more of the following measures:

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different

•

from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for

•

help.

The device has been evaluated to meet general RF exposure requirement.
The device can be used in portable exposure condition without restriction.

28 29ENG ENG

IC (Canada)

TROUBLESHOOTING

This Class B digital apparatus complies with Canadian ICES­0031/ Cet appareil numérique de la classe B est conforme à la
norme NMB-003 du Canada This device complies with Industry
Canada licence-exempt RSS standard(s). Operation is subject
to the following two conditions: (1) this device may not cause
interference and (2) this device must accept any interference,
including interference that may cause undesired operation of the
device/ Le présent appareil est conforme aux CNR d’Industrie
Canada applicables aux appareils radio exempts de licence.
L’exploitation est autorisée aux deux conditions suivantes:
(1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur
de l’appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d’en compromettre le
fonctionnement

INDUSTRY CANADA RADIATION EXPOSURE
STATEMENT

IMPORTANT NOTE: This equipment complies with IC
radiation exposure limits/ Cet équipement est conforme
aux limites d’exposition aux rayonnements IC établies

Made in USA from imported parts/ Fabriqué en Etats-Unis d’
Amérique partir de pièces importées CAN ICES-3 (B)/ NMB­3(B)

Environmental Protection

This electronic equipment contains reusable material and
must not be disposed with domestic waste. Please take it to
a collecting point for electronic equipment (ask your local
authorities for details).

Here is a list of common troubleshooting tips to help you
ensure that your MonBaby is performing at an optimal level.
Please contact us at [e-mail] if you have any
questions or require additional assistance.

Problem Possible Causes Recommended Steps

My MonBaby
application
cannot find
my MonBaby
device

1. Bluetooth
is not active
on your smart
device

2. Low or dead
battery in the
MonBaby device

3. Battery is not
making a proper
connection with
the MonBaby
battery clip

4. MonBaby app
may need to be
restarted

5. WiFi
interference

6. Your smart
device may
not have
the requisite
specifications
for use of the
MonBaby

7. MonBaby is
too far away
from your smart
device

8. Incorrect
Bluetooth
Setup

®

1. Ensure that your Bluetooth® is
turned on by going to the settings
menu of your smart device (please
refer to the user manual for your
specific device for additional
instructions on how to do this)

2. Take out the existing battery
from the MonBaby and put it
back in to see if the application
will now find your MonBaby
device. If it does not, install a new
battery (CR2032) by following the
battery replacement instructions
on page 10 of the manual

3. Please see our instructional
video on our YouTube channel for
how to ensure that the battery
is making a proper connection to
the battery clip of the MonBaby
https://www.youtube.com/user/
mondevices

4. Force quit the MonBaby
application by double clicking
the home button on your Apple
device and swiping up or by
going to the settings menu on
your AndroidTM device, choosing
Applications and then choosing
the app you want to force quit

5. Try turning the WiFi off on your
smart device during the setup
process

6. Please ensure that you are usin
an iOS® 7.0 or higher on an Apple
device or AndroidTM 4.4 or higher

30 31ENG ENG

Problem Possible Causes Recommended Steps

My MonBaby
application
cannot find
my MonBaby
device

I keep on
losing signal
and/or I
am getting
proximity
alerts

I am getting
false alerts
on my
MonBaby
application

1. Low or dead
battery in the
MonBaby device

2. Battery is not
making a proper
connection with
the MonBaby
battery clip

3. Interference
from other
wireless devices
or environmental
factors

4. MonBaby may
be covered by
extra layers of
fabric or other
material

1. The MonBaby
may be out of
range or close
to out of range
with your smart
device

2. In case of
Breathing
Movement alerts,
the MonBaby

on an AndroidTM device

7. Ensure that the MonBaby is
placed next to the smart phone/
device during the setup process

8. Make sure you connect via
Bluetooth® by launching the
MonBaby app on your smart
device, and not by attempting to
find the MonBaby through your
Bluetooth® settings.

1. Install a new battery (CR2032)
by following the battery
replacement instructions
on page 10 of the manual

2. Please see our instructional
video on our YouTube channel for
how to ensure that the battery
is making a proper connection to
the battery clip of the MonBaby
https://www.youtube.com/user/
mondevices

3. Try turning off other wireless
devices that may not be needed
and which may be causing
interference. Please see the
MonBridge section of this manual
on page 15

4. Ensure that the MonBaby is
placed in accordance with the
instruction in this manual and
that it is not covered by additional
layers of material

1. Ensure that the MonBaby and
your smart device are within
range of one another (please
see the recommended usage
guidelines on 13 in the manual)

2. Ensure that the MonBaby
is properly placed on the child
(please see the recommended
usage guidelines on 10 in the
manual)

Problem Possible Causes Recommended Steps

I am getting
false alerts
on my
MonBaby
application

I am getting
too many
alerts

The outer
plastic
enclosure
broke during
use

I accidentally
put my
MonBaby in
the laundry
and now it
does not
work

The
MonBaby
application is
draining my

may not be
properly placed
on the child

3. In case of
Rollover alerts,
the MonBaby
may not be
properly
calibrated

4. The MonBaby
application many
not have enough
memory to run
on your smart
device

The settings
portion of
the MonBaby
application may
have too many
alarms turned on

The MonBaby
may have been
placed over
clothing that is
too thick or the
snap piece may
have broken
due to excessive
force

Water damage Please contact us at

The MonBaby
application may
be running along
with other apps.

3. Recalibrate the MonBaby by
following the instructions on page
7 of the manual

4. Force quit all applications
which you are not using while
running the MonBaby app by
double clicking the home button
on your Apple device and swiping
up or by going to the settings
menu on your AndroidTM device,
choosing Applications and then
choosing the app you want to
force quit

You can customize the alerts you
want to receive by going to the
settings menu and choosing only
those alerts which are important
to you

Please contact us at

[e-mail] and

we’ll be happy to assist you

[e-mail] and

we’ll be happy to assist you

The MonBaby application uses
the requisite amount of resources
necessary to run in order to
properly monitor your baby’s

32 33ENG ENG

Problem Possible Causes Recommended Steps

smart device
battery

Why is my
MonBaby
blinking red?

I have
misplaced
and cannot
find my
MonBaby

The
MonBaby
does not
work
properly in
a car, swing,
airplane
or other
settings
where there
is continuous
motion

I followed
the trouble­shooting
steps and
still cannot
get the
MonBaby to
work

The MonBaby
application may
be running along
with other apps.

The MonBaby
battery is low
and needs to be
replaced.

N/A By accessing the settings menu in

The MonBaby is
used on the child
when the child is
moving

There can be
numerous causes
that may result in
less than optimal
performance of
the MonBaby

activity. Please ensure to force
quit the application you may not
be needing when MonBaby is in
use and please ensure to keep
your phone plugged in often and
if using the MonBaby overnight.

Install a new battery (CR2032) by
following the battery replacement
instructions on page 10 of the
manual

the MonBaby application, you can
choose to turn on the LED light
which will make the MonBaby
light turn and stay red until you
turn off this setting

The MonBaby was designed to
work when the baby is sleeping
in his/her bed so that the
device is able to pick up the
subtle movements of the child’s
abdomen and chest. Having the
baby in a car, airplane, swing or in
other settings where they may be
movements will cause the device
to recognize that movement
instead of the breathing
movement of the child

Please contact us at

[e-mail] and

we’ll be happy to assist you

34 35ENG ENG