Monaco DIPLOMAT 2004 Owner's Manual

WARRANTY..............................................................................................3
SECTION 1 • GENERAL INFORMATION ..............................................15
CONTAINS WARRANTY INFORMATION AND KNOWLEDGE FOR THE OPERATION AND CARE OF THE MOTORHOME.
SECTION 2 • DRIVING & SAFETY........................................................37
CONTAINS INFORMATION ON DRIVING TIPS, EMERGENCY SITUATIONS, TOWING, SAFETY DEVICES, WEIGHING THE MOTORHOME AND TIRES.
SECTION 3 • CARE & MAINTENANCE...............................................111
SECTION 4 • APPLIANCES.................................................................159
COVERS OPERATION AND CARE OF VARIOUS APPLIANCES FOUND WITHIN THE MOTORHOME.
SECTION 5 • EQUIPMENT...................................................................197
COVERS THE BASIC OPERATION AND CARE OF VARIOUS TYPES OF EQUIPMENT.
SECTION 6 • WATER SYSTEMS.........................................................243
CONTAINS INFORMATION AND KNOWLEDGE FOR THE OPERATION AND CARE OF THE VARIOUS WATER SYSTEMS.
SECTION 7 • LP-GAS SYSTEM...........................................................269
CONTAINS INFORMATION AND KNOWLEDGE FOR THE OPERATION AND CARE OF THE VARIOUS LIQUIFIED PETROLEUM (LP-GAS) SYSTEM EQUIPMENT.
SECTION 8 • ELECTRICAL SYSTEMS - HOUSE...............................289
COVERS THE BASIC OPERATION OF THE HOUSE ELECTRICAL SYSTEM.
SECTION 9 • ELECTRICAL SYSTEMS - CHASSIS............................327
CONTAINS INFORMATION REGARDING THE CHASSIS ELECTRICAL SYSTEMS SUCH AS THE BATTERY SPECIFICATIONS, DASH AND ALTERNATOR.
SECTION 10 • CHASSIS .....................................................................357
CONTAINS INFORMATION ON VARIOUS COMPONENTS OF THE MOTORHOME CHASSIS.
INDEX....................................................................................................437
Diplomat
3
WARRANTY
WARRANTY LIMITED - 2004 DIPLOMAT . . . . . . . . . . . . . . . . . . . . . . . .
LIMITATIONS OF IMPLIED WARRANTIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WHAT THE WARRANTY COVERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WHAT WE WILL DO TO CORRECT PROBLEMS . . . . . . . . . . . . . . . . . . . . . . . . . . .
HOW TO GET SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WHAT THE WARRANTY DOES NOT COVER . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EVENTS DISCHARGING WARRANTOR FROM OBLIGATION UNDER WARRANTY . .
DISCLAIMER OF CONSEQUENTIAL & INCIDENTAL DAMAGES . . . . . . . . . . . . . . . .
LEGAL REMEDIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WARRANTY LIMITED - ROADMASTER CHASSIS . . . . . . . . . . . . . . . . . .
LIMITATIONS OF IMPLIED WARRANTIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WHAT THE WARRANTY COVERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WHAT WE WILL DO TO CORRECT PROBLEMS . . . . . . . . . . . . . . . . . . . . . . . . . . .
HOW TO GET SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WHAT THE WARRANTY DOES NOT COVER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EVENTS DISCHARGING WARRANTOR FROM OBLIGATION UNDER WARRANTY . .
DISCLAIMER OF CONSEQUENTIAL & INCIDENTAL DAMAGES . . . . . . . . . . . . . . . .
LEGAL REMEDIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WARRANTY INFORMATION FILE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
WOOD FINISH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 6 6 6 7 8 8 8 9
9 10 10 10 11 12 12 12 13
14 14
Warranty
5
WARRANTY
DIPLOMAT 2004
MONACO MOTORHOME LIMITED WARRANTY
What the period of coverage is:
If you use your Monaco® motorhome only for recreational travel and family camping purposes, the Limited Warranty provided by Monaco ("Warrantor") covers your new motorhome when sold by an authorized dealer, for twelve (12) months from the original retail purchase date or the first 24,000 miles of use, whichever occurs first. However, the Limited Warranty provided by Warrantor covers the steel or aluminum frame structure of the sidewalls (excluding slide outs), roof, and rear and front walls for sixty (60) months from the original retail purchase date or the first 50,000 miles of use, whichever occurs first.
If you use your motorhome for any rental, commercial or business pur­poses whatsoever, the Limited Warranty provided by Warrantor covers your new motorhome when sold by an authorized dealer for ninety (90) days from the original retail purchase date or the first 24,000 miles of use, whichever occurs first. In addition, the Limited Warranty provided by Warrantor covers the steel or aluminum frame structure of the sidewalls (excluding slide outs), roof, and rear and front walls for twelve (12) months from the original retail purchase date or the first 24,000 miles of use, whichever occurs first. A conclusive presumption that your motorhome has been used for commercial and/or business purposes arises if you have filed a federal or state tax form claiming any business tax benefit related to your ownership of the motorhome.
The above Limited Warranty coverage applies to all owners, including subsequent owners, of the motorhome. However, a subsequent owner must submit a warranty transfer form by filing the form through an authorized Monaco dealer. A subsequent owner's warranty coverage period is the remaining balance of the warranty coverage period the prior owner was entitled to under this Limited Warranty. Warranty transfer forms can be obtained by contacting the Customer Relations Department. There is no charge for the transfer.
WARRANTY
LIMITED
DIPLOMAT 2004
6
WARRANTY
ANY IMPLIED WARRANTIES ARISING BY WAY OF STATE LAW, INCLUDINGANY IMPLIED WARRANTY OF MERCHANT ABILITYAND ANY IMPLIED WARRANTY OF FITNESS FOR APARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE TERM OF THIS LIMITED WARRANTYAND ARE LIMITED IN SCOPE OF COVERAGE TO THOSE PORTIONS OF THE MOTORHOME COVERED BY THIS LIMITED WARRANTY. Warrantor disclaims all implied and express warranties,
including the implied warranty of merchantability and the implied warranty of fitness for a particular purpose, on components and appliances excluded from coverage as set forth below. There is no warranty of any nature made by Warrantor beyond that contained in this Limited Warranty. No person has authority to enlarge, amend or modify this Limited Warranty. The dealer is not the Warrantor's agent but is an independent entity. Warrantor is not responsible for any undertaking, representation or warranty made by any dealer or other person beyond those expressly set forth in this Limited Warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Warrantor's Limited Warranty covers defects in the manufacture of your motorhome and defects in materials used to manufacture your motorhome. Also see the section "What the Warranty Does Not Cover" set out below.
Warrantor will repair and/or replace, at its option, any covered defect if: (1) you notify Warrantor or one of its authorized servicing dealers of the defect within the warranty coverage period and within five (5) days of discovering the defect; and (2) you deliver your Motorhome to Warrantor or Warrantor's authorized servicing dealer at your cost and expense. It is reasonable to expect some service items to occur during the warranty period. The performance of warranty repairs shall not extend the original warranty coverage period. Further, any performance of repairs after the warranty coverage period has expired or any performance of repairs to component parts and appliances excluded from coverage shall be considered "good will" repairs, which shall not alter the express terms of this limited warranty.
Warrantor may use new and/or remanufactured parts and/or components of substantially equal quality to complete any repair.
Limitations of Implied Warranties
What the Warranty Covers
What We Will Do to Correct Problems
7
WARRANTY
DIPLOMAT 2004
Defects and/or damage to interior and exterior surfaces, trim, upholstery and other appearance items may occur at the factory during manufacture, during delivery of the motorhome to the selling dealer or on the selling dealer's lot. Normally, any such defect or damage is detected and corrected at the factory or by the selling dealer during the inspection process performed by the Warrantor and the selling dealer. If, however, you discover any such defect or damage when you take delivery of the motorhome, you must notify your dealer or Warrantor within five days of the date of purchase to have repairs performed to the defect at no cost to you as provided by this Limited Warranty.
If either three or more unsuccessful repair attempts have been made to correct any covered defect that you believe substantially impairs the value, use or safety of your motorhome or repairs to any covered defect(s), which you believe substantially impairs the value, use or safety of your motorhome, have taken 30 or more days to complete, you must, to the extent permitted by law, notify Warrantor directly in writing of the failure to successfully repair the defect(s) so that Warrantor can become directly involved in exercising a final repair attempt for the purpose of performing a successful repair to the identified defect(s).
The Warranty Registration form must be returned to Warrantor promptly upon purchase to assure proper part replacement and repair of your motorhome. Failure to return the warranty registration form will not affect your rights under the Limited Warranty so long as you can furnish proof of purchase. For warranty service simply contact one of Warrantor's authorized service centers for an appointment, then deliver your motorhome (at your expense) to the service center. If you need assistance in locating an authorized warranty service facility, contact:
Warrantor's Warranty Department
(1-877-466-6226)
91320 Coburg Industrial Way
Coburg, Oregon 97408.
In the event the motorhome is inoperative due to malfunction of a warranted part, Warrantor will pay the cost of having the motorhome towed to the nearest authorized repair facility provided you notify Warrantor prior to incurring the towing charges to receive directions to the nearest repair facility.
How to Get Service
DIPLOMAT 2004
8
WARRANTY
Because Warrantor does not control the scheduling of service work by its authorized servicing dealers, you may encounter some delay in scheduling and/or in the completion of the repairs.
This Limited Warranty does not cover: any motorhome sold or registered outside of the United States or Canada; items which are added or changed after the motorhome leaves Warrantor's possession; items that are working as designed but which you are unhappy with because of the design; normal wear and usage, such as fading or discoloration of fabrics, or the effects of condensation inside the motorhome; defacing, scratching, dents and chips on any surface or fabric of the motorhome, not caused by Warrantor; routine maintenance, including by way of example wheel alignments; the automotive chassis and power train, including, by way of example the engine, drivetrain, steering and handling, braking, wheel balance, muffler, tires, tubes, batteries and gauges; appliances and components covered by their own manufacturer's warranty including, by way of example the microwave, refrigerator, ice maker, stove, oven, generator, roof air conditioners, hydraulic jacks, VCR, television(s), water heater, furnace, stereo, radio, compact disc player, washer, dryer, inverter and cellular phone; or flaking, peeling and chips or other defects or damage in or to the exterior or finish caused by rocks or other road hazards, the environment including airborne pollutants, salt, tree sap and hail.
Misuse or neglect, accidents, unauthorized alteration, failure to provide reasonable and necessary maintenance (See Owner's Manual), damage caused by off road use, collision, fire, theft, vandalism, explosions, overloading in excess of rated capacities, and odometer tampering shall discharge Warrantor from any express or implied warranty obligation to repair any resulting defect.
THE ORIGINAL PURCHASER OFTHE MOTORHOME AND ANY PERSON TO WHOM THE MOTORHOME IS TRANSFERRED, AND ANY PERSON WHO IS AN INTENDED OR UNINTENDED USER OR BENEFICIARY OF THE MOTORHOME , SHALLNOT BE ENTITLED TO RECOVER FROM WARRANTOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM ANY DEFECT IN THE MOTORHOME . THE EXCLUSION OF CONSEQUENTIALAND INCIDENTAL DAMAGES SHALLBE DEEMED INDEPENDENT OF, AND SHALLSURVIVE, ANY FAILURE OF THE ESSENTIAL PURPOSE OFANY LIMITED REMEDY. Some states do not allow the exclusion or limitation of consequen-
tial or incidental damages, so the above exclusions may not apply to you.
What the Warranty Does Not Cover
Events Discharging Warrantor from Obligation Under Warranty
Disclaimer of Consequential & Incidental Damages
9
WARRANTY
DIPLOMAT 2004
THESE WARRANTIES ARE NOT INTENDED TO "EXTEND TO FUTURE PERFORMANCE" AND ANY ACTION TO ENFORCE THESE EXPRESS OR ANYIMPLIED WARRANTY SHALL NOT BE COMMENCED MORE THAN ONE (1) YEAR AFTER THE EXPIRATION OF THE RESPECTIVE WARRANTY COVERAGE PERIOD DESIGNATED ABOVE. THE PERFORMANCE OF REPAIRS SHALL NOT SUSPEND THIS ONE YEAR LIMITATIONS PERIOD FROM EXPIRING. THESE TERMS AND ALL EXPRESS AND IMPLIED WARRANTY DISPUTES BETWEEN WARRANTOR AND PURCHASER SHALL BE GOVERNED BY THE SUBSTANTIVE LAWS OF THE STATE OF INDIANA, WITHOUT REGARD TO CONFLICTS OF LAW RULES. Some states do not allow the reduction in
the statute of limitations or a choice of law provision, so the above reduction in the statute of limitations and/or choice of law provision may not apply to you.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
122002
ROADMASTER CHASSIS LIMITED WARRANTY
What the period of coverage is:
If you use the Roadmaster Chassis that your motorhome is mounted upon for only recreational travel and family camping purposes, the Limited Warranty provided by Roadmaster ("Warrantor") covers your Roadmaster Chassis for thirty-six (36) months from the original retail purchase date or the first 36,000 miles of use, whichever occurs first.
If you use the Roadmaster Chassis that your motorhome is mounted upon for any rental, commercial or business purposes whatsoever, the Limited Warranty provided by Warrantor covers your new Roadmaster Chassis for Ninety (90) days from the original retail purchase date of the motorhome or the first 24,000 miles of use, whichever occurs first. Aconclusive presumption that the Roadmaster Chassis has been used for commercial and/or business purposes arises if you have filed a federal or state tax form claiming any business tax benefit related to your ownership of the motorhome.
Legal Remedies
WARRANTY
LIMITED
-ROADMASTER CHASSIS
DIPLOMAT 2004
10
WARRANTY
ANY IMPLIED WARRANTIES ARISING BY WAY OF STATE LAW, INCLUDINGANY IMPLIED WARRANTY OF MERCHANT ABILITYAND ANY IMPLIED WARRANTY OF FITNESS FOR APARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE TERM OF THIS LIMITED WARRANTY AND ARE LIMITED IN SCOPE OF COVERAGE TO THOSE PORTIONS OF THE ROADMASTER CHASSIS COVERED BY THIS LIMITED WARRANTY. Warrantor disclaims all implied and express warranties,
including the implied warranty of merchantability and the implied warranty of fitness for a particular purpose, on components and appliances excluded from coverage as set forth below. There is no warranty of any nature made by Warrantor beyond that contained in this Limited Warranty. No person has authority to enlarge, amend or modify this Limited Warranty. Any dealer selling a motorhome assembled upon a Roadmaster Chassis is not the Warrantor's agent but is an independent entity. Warrantor is not responsible for any undertaking, representation or warranty made by any dealer or other person beyond those expressly set forth in this Limited Warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
Warrantor's Limited Warranty covers defects in the manufacture of the Roadmaster Chassis (as defined herein) and defects in materials used to manufacture the Roadmaster Chassis. The term "Roadmaster Chassis" as used herein means only the frame; frame cross members; steering axle, including the axle king pins and bushings; hubs and bearings; brake calipers; rotors, brake backing plates and related parts of the axle; tie rods; drag links; drive shafts, including the U-joints; carrier bearings; and, the axle housing and its internal parts. Also see the section "What the Warranty Does Not Cover" set out below.
Warrantor will repair and/or replace, at its option, any covered defect if: (1) you notify Warrantor or one of its authorized servicing dealers of the defect within the warranty coverage period and within five (5) days of discovering any such defect; and (2) you deliver the Roadmaster Chassis to Warrantor or Warrantor's authorized servicing dealer at your cost and expense. It is reasonable to expect some service items to occur during the warranty period. The performance of warranty repairs shall not extend the original warranty coverage period. Further, any performance of repairs after the warranty coverage period has expired or any performance of repairs to component parts and appliances excluded from coverage shall be considered "good will" repairs, which shall not alter the express terms of this limited warranty.
Limitations of Implied Warranties
What the Warranty Covers
What We Will Do to Correct Problems
11
WARRANTY
DIPLOMAT 2004
Warrantor may use new and/or remanufactured parts and/or components
of substantially equal quality to complete any repairs.
Defect and/or damage to the Roadmaster Chassis may occur during manufacture at the factory, during delivery of the motorhome to the selling dealer or on the selling dealer's lot. Normally, any factory defect or damage is detected and corrected at the factory or by the selling dealer during the inspection process performed by the Warrantor and the selling dealer. If, however, you discover any such defect or damage when you take delivery of the Roadmaster Chassis, you must notify your dealer or Warrantor within five days of the date of purchase to have repairs performed to any such defect at no cost to you as provided by this Limited Warranty.
If either three or more unsuccessful repair attempts have been made to correct any covered defect that you believe substantially impairs the value, use or safety of your motorhome or repairs to any covered defect(s), which you believe substantially impairs the value, use or safety of your motorhome, have taken 30 or more days to complete, you must, to the extent permitted by law, notify Warrantor directly in writing of the failure to successfully repair the defect(s) so that Warrantor can become directly involved in exercising a final repair attempt for the purpose of performing a successful repair to the identified defect(s).
For warranty service simply contact one of Warrantor's authorized service centers for an appointment, then deliver your Roadmaster Chassis (at your expense) to the service center. If you need assistance in locating an authorized warranty service facility, contact:
Warrantor's Warranty Department
1-877-466-6226
91320 Coburg Industrial Way
Coburg, Oregon 97408
In the event the Roadmaster Chassis is inoperative due to malfunction of a warranted part, Warrantor shall pay the cost of having the Roadmaster Chassis that the motorhome is mounted upon towed to the nearest authorized repair facility provided you notify Warrantor prior to incurring the towing charges to receive directions to the nearest repair facility.
Because Warrantor does not control the scheduling of service work by its authorized servicing dealers, you may encounter some delay in scheduling and/or in the completion of the repairs.
How to Get Service
DIPLOMAT 2004
12
WARRANTY
This Limited Warranty does not cover: modifications and alterations to the Roadmaster Chassis by others; the motorhome that is mounted upon the Roadmaster Chassis, including by way of example the motorhome manufacturer's design, manufacture, assembly and/or installation of the side walls, roof, windows, flooring, electrical system, plumbing system, LP gas system, appliances and slide outs; items that are working as designed but which you are unhappy with because of the design; normal wear and usage; routine maintenance including by way of example wheel alignments; component parts covered by their own manufacturer's warranty, including by way of example the engine, transmission, tires, tubes, batteries, exhaust system and the emission control systems; and, flaking, peeling rusting and chips or other defects or damage in or to the frame and frame cross members caused by rocks or other road hazards and the environment including air­borne pollutants and salt.
Misuse or neglect, accidents, unauthorized alteration, failure to provide reasonable and necessary maintenance (See Owner's Manual), damage caused by off road use, collision, fire, theft, vandalism, explosions, overloading in excess of rated capacities, and odometer tampering shall discharge Warrantor from any express or implied warranty obligation to repair any resulting defect.
THE ORIGINAL RETAIL PURCHASER OF THE ROADMASTER CHASSIS AND ANY PERSON TO WHOM THE ROADMASTER CHASSIS IS TRANSFERRED, AND ANY PERSON WHO IS AN INTENDED OR UNINTENDED USER OR BENEFICIARY OF THE ROADMASTER CHASSIS, SHALL NOT BE ENTITLED TO RECOVER FROM WARRANTOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM ANY DEFECT IN THE MOTORHOME. THE EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES SHALL BE DEEMED INDEPENDENT OF, AND SHALL SURVIVE, ANY FAILURE OFTHE ESSENTIAL PURPOSE OFANY LIMITED REMEDY. Some states do not allow the
exclusion or limitation of consequential or incidental damages, so the above exclusions may not apply to you.
What the Warranty Does Not Cover
Events Discharging Warrantor from Obligation Under Warranty
Disclaimer of Consequential & Incidential Damages
13
WARRANTY
DIPLOMAT 2004
THESE WARRANTIES ARE NOT INTENDED TO "EXTEND TO FUTURE PERFORMANCE" AND ANY ACTION TO ENFORCE THESE EXPRESS OR ANYIMPLIED WARRANTY SHALL NOT BE COMMENCED MORE THAN ONE (1) YEAR AFTER THE EXPIRATION OF THE RESPECTIVE WARRANTY COVERAGE PERIOD DESIGNATED ABOVE. THE PERFORMANCE OF REPAIRS SHALL NOT SUSPEND THIS ONE YEAR LIMITATIONS PERIOD FROM EXPIRING. THESE TERMS AND ALL EXPRESS AND IMPLIED WARRANTY DISPUTES BETWEEN WARRANTOR AND PURCHASER SHALL BE GOVERNED BY THE SUBSTANTIVE LAWS OF THE STATE OF INDIANA, WITHOUT REGARD TO CONFLICTS OF LAW RULES. Some states do not allow the reduction in
the statute of limitations or a choice of law provision, so the above reduction in the statute of limitations and/or choice of law provision may not apply to you.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.
ROADMASTER CHASSIS DIVISION
MONACO COACH CORPORATION
91320 COBURG INDUSTRIAL WAY
COBURG, OREGON 97408
Legal Remedies
DIPLOMAT 2004
14
WARRANTY
In addition to this Owner’s Manual you will find a Warranty Information File in your unit. This file contains valuable documents about your motorhome’s systems and equipment. Many of the component manufacturer’s warranty registration cards can be found in the box. They will need to be filled out and mailed. Be sure you read and understand all the information in this file to help you safely operate, maintain and troubleshoot those items.
Monaco Coach Corporation Wood Finish:
Because no two trees look alike, authentic woods vary in color and character markings such as streaks, knots and grain patterns. Since the stains may attach differently to these grain patterns,some natural light and dark areas may result. The beauty lies in these natural variations of color and grain that give each cabinet its own individual charm.
The beauty of these products is protected with a furniture-quality exterior finish. After a period of time, there may be minimal changes in the finish color as it ages in its surrounding conditions. This is an inherent characteristic of this particular finish, and the natural aging process adds to the unique appearance of the cabinetry. Due to the minor differences in tone, it may not be possible to match the finish color of existing cabinets exactly when replacing doors or adding additional cabinets at a later date.
Monaco Coach Corporation
The foregoing is not a warning. See the Limited Warranty or call
(877) 466-6226 for warranty information and limitations.
WARRANTY INFORMATION FILE
WOOD FINISH
General Information
section 1
SAFETY SYMBOL LEGEND............................................17
INTRODUCTION ............................................................18
CUSTOMER RELATIONS................................................19
REPORTING SAFETY DEFECTS.....................................19
TAKING DELIVERY........................................................19
Monaco Responsibilities ..........................................19
Dealer Responsibilities.............................................20
Customer Responsibilities .......................................20
SERVICE SUGGESTIONS ...............................................20
Prepare for the Appointment....................................21
Prepare a List..........................................................21
Be Reasonable With Your Requests .........................21
No Looking Over the Technician’s Shoulder .............21
Inspect the Work Properly........................................21
OWNER’S RECORD - SERIAL NUMBERS ......................22
OWNER’S RECORD - PERSONAL PROPERTY................23
OWNER’S RECORD - INSURANCE.................................24
GLOSSARY OF TERMS..................................................25
VENDOR LIST ...............................................................29
SURVEY........................................................................33
WARRANTY TRANSFER APPLICATION..........................35
Product information and specifications are shown herein as of the time of printing. The motorhome manufacturer reserves the right to change product specifications, designs and standard equipment without notice and without incurring obligation.
©Copyright Monaco Coach Corporation. All rights reserved. The Diplomat is a trademark of Monaco. All other trademarks or registered trademarks are property of their respective holders. Brand name products of other companies mentioned in this manual are not endorsed by the manu­facturer of the motorhome.
The information contained in this document is intended to reflect standard and optional equipment included in a typically equipped model at the time of delivery to the initial retail owner. Your actual unit may vary from this document as a result of optional equipment that is not generally offered on this model. In the case that you are not the initial retail owner of this unit, this document will not reflect modifications that may have been performed by previous owners.
03303
1 •17
GENERAL INFORMATION
DIPLOMAT 2004
Indicates a WARNING. Information pertaining to personal safety and/or potential extensive damage to the motorhome.
Indicates a CAUTION. Information pertaining to potential damage to the motorhome and/or its components.
Indicates electrical DANGER. Information pertaining to danger or caution of potential electrical shock to person(s) or component(s), and/or risk of electrical fire to motorhome.
Indicates FLAMMABLE or EXPLOSIVE. Information concerning fire or explosive material pertaining to personal safety and/or protection of the motorhome and its components.
Indicates POISON. Information pertaining to safety and/or use of a poisonous substance or harmful chemical.
Indicates a NOTE. Information and reminders concerning operation of motorhome and/or components.
Indicates INSPECT. Inspection of the motorhome and/or its components is required. Additional instruction may follow.
Indicates LUBE. Lubrication, or addition of an lubricant product, to the motorhome and/or a specified component or part is required. Additional instruction may follow.
Indicates ASSEMBLE/REPAIR. Assembly, disassembly or installation of a component or part, and/or repair to the motorhome may be required. Assistance of Technical Support or Technician may be necessary.
Indicates INFO (Information). References to additional information regarding operation of the motorhome and/or its components found in additional sources other than the Owner’s Manual. Also refers to the WARRANTY INFORMATION FILE, found within the Warranty Information Box inside the motorhome.
Indicates a TIP. Information regarding helpful hints and/or suggestion for ease of operation of the motorhome and/or its components.
SAFETY SYMBOL LEGEND
DIPLOMAT 2004
1 •18
GENERAL INFORMATION
This section contains warranty information and knowledge for the operation and care of the motorhome. Not all information may be applicable to your model of motorhome. More detailed information with CAUTION or WARNING instructions, other than what is found in this chapter, can be found in the manufacturer's owner manuals located in the owner information box.
Changes, additions and supplemental information in the form of Manual Addendums can be obtained by visiting our Website at www.monacocoach.com. Select one of the products from the product lineup. Go to the Service menu. Asubmenu will appear. Browse our other product lines Technical Tips. These Tips may not completely apply to your particular model but information contained therein can be useful.
In time you will develop a knack for spotting wonderful little roadside locations by turning off the main highway and exploring. There are many modern recreational vehicle parks (including state, county and federal parks) with good facilities where you can obtain hook-ups for electrical, water and sewage connections. Directories are published which describe these parks and the availability of services and hook-ups. On overnight or weekend trips, chances are you will probably not fill up the sewage holding tanks, deplete the water or LP-Gas supply, or run down the batteries which supply the living area with 12 Volt DC current. On longer trips, when you have stayed where sewer connections and utility hook-ups were not available, it will be necessary to occasionally empty the holding tanks and replenish the water and LP-Gas supply.
Many gas stations have installed sanitary dumping stations. Publications are available which list these dumping stations. When stopped for the night, the motorhome is built to be safely parked in any spot that is relatively level and where the ground is firm. Try to pick as level a parking spot as possible. Your facilities are with you and the motorhome is fully self-contained.
Many of the safety alert symbols are "Personal Safety Instructions." Definitions for the symbols are located on a previous page under "Safety Symbol Legend." It is important to thoroughly read and understand these safety instructions where the symbols are displayed throughout the manual. Failure to comply with specific instructions may result in personal injury or death. Many instructions are required by National Safety Associations.
INTRODUCTION
1 •19
GENERAL INFORMATION
DIPLOMAT 2004
Only by ensuring your confidence and satisfaction with our products and services can we have continued success as a manufacturer of motorhomes. We believe a good relationship with our customers is just as important as improving the technical excellence of our products. Your authorized dealer is pleased to help you with instructions about your motorhome and to offer service when you need it. If problems remain after you have consulted your dealer you are invited to contact our Consumer Affairs Department. Please have all pertinent information (serial numbers, model number, etc.) when calling. We will work with the dealer and see that every attempt to resolve the matter is made.
Customer Service Department
91320 Coburg Industrial Way
Coburg, Oregon 97408
877-466-6226
If you believe that your motorhome has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Monaco. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of motorhomes, it may order a recall or remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or Monaco. To contact NHTSA you may either call the Auto Safety Hot line toll-free at 1-800-424-9393 (or 1-202-366-0123 in the Washington D.C. area) or write to:
NHTSA
U.S. Department of Transportation
400 Seventh Street
Washington, DC 20590
Your motorhome has been manufactured to the highest quality and standards by factory trained personnel. Quality inspections are performed throughout the manufacturing process of your motorhome. The motorhome has been carefully and almost completely hand assembled in our factory. Prior to the motorhome arriving at the dealership, all systems have been carefully tested and inspected to ensure optimum performance. The necessary forms and required manuals have been placed in the motorhome at the time of shipment to the dealership.
CUSTOMER
RELATIONS
REPORTING
SAFETY DEFECTS
TAKING DELIVERY
Monaco
Responsibilities
DIPLOMAT 2004
1 •20
GENERAL INFORMATION
The dealer must perform additional pre-delivery inspections and system checks, assist in the customer ’s understanding of the Limited Warranty and assist in completing any necessary forms. They must do a customer orientation to the motorhome, its systems, components and their operation.
The dealer should also ensure the customer receives a complete Owner’s Packet with warranty cards and registrations for the motorhome and for separately warranted products, including detailed operating and maintenance instructions. The dealer is responsible for performing a review of the Limited Warranty provisions with the customer, while stressing the importance of mailing warranty cards and registrations to the manufacturers within the prescribed time limit to avoid loss of warranty coverage. They must assist the customer in completing these forms and locating serial numbers. They should request that the customer reads all warranty information when possible and explain any provision not clearly understood.
The dealer should instruct the customer on how to obtain local and out-of-town service on the motorhome and its various individual warranted components, whether the service is warrantable or out of warranty.
As a new motorhome owner you are responsible for regular and proper maintenance. This will help you prevent conditions arising from neglect that are not covered by your Limited Warranty. Maintenance services should be performed in accordance with this Owner’s Manual, and any other applicable manuals. As the owner, it is your responsibility and obligation to return the motorhome to an authorized dealer for repairs and service (See the Limited Warranty). Since the authorized dealer where you purchased your new motorhome is responsible for its proper servicing before delivery, and has an interest in your continued satisfaction, we recommend that Inspection, Warranty and Maintenance Services be performed by the dealership. We suggest that you take your new motorhome on a weekend shakedown before leaving on an extended trip.
Know when to take your motorhome in for service. Give some thought to the appointment time. There are several things to consider when selecting a time for service. Location of the service center and the time of year can be a major issue. Monday and Friday are busy days for most dealers. Therefore, it makes sense to make a mid-week appointment whenever possible. Ask your dealer if additional time is needed for check in and completion of paperwork.
Dealer Responsibilities
Customer Responsibilites
SERVICE SUGGESTIONS
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GENERAL INFORMATION
DIPLOMAT 2004
If you’re having warranty work done, be sure to have your warranty registration papers with you. All work to be performed may not be covered by the warranty; be sure to discuss additional charges with the service manager. Keep a maintenance log of your motorhome service history. This can often provide a clue to the current problem.
Make a written list of specific repairs needed. It is important the service manager be aware of all previous work which has been done on your motorhome. For example: if the motorhome has been repaired due to an accident. While this may not seem important, it could have a significant effect on the dealer’s diagnosis of a problem.
Do not leave a list of 20 items to be serviced and expect to have the motorhome back by 5:00 p.m. If you list a number of items, and must have your motorhome back by the end of the day, discuss the situation with the service manager and list items in order of priority. Some items may not be able to be repaired due to work loads or parts availability. Expect to make a second appointment for work not completed or for the long, drawn-out repair item.
Please do not be offended when you are told you cannot watch the work being done. Many service area insurance requirements forbid the admission of customers into the service work area.
Check out the service or repair job when you pick up your motorhome and notify the service manager of any dissatisfaction. If circumstances prevent returning for immediate corrective work, make an appointment as soon as possible.
Prepare for the
Appointment
Prepare a List
No Looking Over
the Technician’s
Shoulder
Be Reasonable With
Your Requests
Inspect the Work
Properly
DIPLOMAT 2004
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GENERAL INFORMATION
FOR YOUR OWN REFERENCE
OWNER’S RECORD - SERIAL NUMBERS
INFORMATION: Many of the serial numbers for various items and components are filed on the Data Card located in the Warranty Information File box. Refer to the Manufacturer’s individual Owner’s Manuals for serial number locations that are not listed below.
Motorhome Serial Number ____________________________________________________________
Motorhome Federal Vehicle Identification Number (VIN)____________________________________
Entry Door Key Number ______________________________________________________________
Compartment Door Key Number_______________________________________________________
Cooktop/Range Model & Serial Number _________________________________________________
(Located under top burner plate)
Microwave Model & Serial Number______________________________________________________ (Located behind door on case)
Refrigerator Model & Serial Number ____________________________________________________ (Located inside refrigerator compartment)
Generator Model & Serial Number_______________________________________________________ (Located in outside compartment on generator)
Roof Air Conditioner(s) Model & Serial Number__________________________________________ (Located under top cover on air conditioner)_______________________________________________
Inverter Model & Serial Number________________________________________________________
FORYOUROWN REFERENCE
1 •23
GENERAL INFORMATION
DIPLOMAT 2004
for your own reference
OWNER’S RECORD - PERSONAL PROPERTY
Item Serial Number Value
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FORYOUROWN REFERENCE
DIPLOMAT 2004
1 •24
GENERAL INFORMATION
OWNER’S RECORD - INSURANCE
Company:_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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Policy #:_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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Agent’s Name & Address: __________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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Business Phone #:_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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Emergency Phone #: _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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Renewal Date(s):_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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Notes: _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
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FORYOUROWN REFERENCE
1 •25
GENERAL INFORMATION
DIPLOMAT 2004
AC Electricity - Alternating current also known as household power.
Air Compressor - Pumps air to and builds air pressure in an air system.
Air Dryer - Cools, filters and dries the air delivered by an air compressor.
Air Governor - Controls the operation of the air compressor by
constantly monitoring air pressure in the supply tank of the air system. The air governor initiates the unload cycle when the cut-out pressure is reached. The air governor also controls the air dryer by sending an air signal (at the beginning of the compressor unload cycle) to the con­trol port of the air dryer, initiating the purge cycle. When this air signal is removed by the governor (at the beginning of the compressor load cycle) the purge valve closes and the drying cycle begins.
Ampere (Amp) - The unit of measure of electron flow rate of current
through a circuit.
Ampere-hour (Amp-hr . AH) - A unit of measure for a battery electrical
storage capacity, obtained by multiplying the current in amperes by the time in hours of discharge. (Example: A battery which delivers 5 amperes for 20 hours, delivers 5 amperes times 20 hours, or 100 Amp-Hr. of capacity.)
Black Water - Term associated with the sewage holding tank. The toilet
drains directly into this tank.
Chassis Battery - Powers chassis 12 Volt accessories and starts engine.
Circuit - An electric circuit is the path of an electric current. A closed circuit
has a complete path. An open circuit has a broken or disconnected path.
City Water - A term associated with the water supply that you hook-up to at
campgrounds. It is called city water because water is pulled from a central source (like in a city) and not the fresh water tank.
Compressor Load Cycle - The time during which the air compressor is
building air pressure in an air system.
Compressor Unload Cycle - The time during which the air compressor is
idling and is not building air pressure in an air system.
Curbside - This refers to the side of the motorhome which faces the curb
when it is parked. Often called the door side or the passenger’s side.
GLOSSARY OF
TERMS
DIPLOMAT 2004
1 •26
GENERAL INFORMATION
Current - Alternating (AC) - A current that varies periodically in magnitude
and direction. Abattery does not deliver alternating current. Also referred to as shore power, utility power, inverter power, generator power, etc.
Current - The rate of flow of electricity or the movement rate of electrons
along a conductor. It is comparable to the flow of a stream of water. The unit of measure for current is the ampere.
Cut-In Pressure - The pressure level in the air system supply tank
which triggers the compressor load cycle.
Cut-Out Pressure - The pressure level in the air system supply tank
which triggers the compressor unload cycle.
Cycle - In a battery, one discharge plus one recharge equals one cycle.
DC Electricity - Direct current also known as battery power.
Desiccant - A granular substance that has a high affinity for water and is
used to retain moisture from the air stream flowing through the air dryer cartridge.
Direct Current (DC) - Power that is stored in a battery bank or supplied
by photovoltaics, alternator, chargers and DC generators.
Drain Trap - This is a curve that is in all drains. Water is trapped in the
curve and this creates a barrier so tank odors cannot escape through the drain.
Dry Camping - Camping in the motorhome when there is no city water
hook-up or shore power. In other words, using only the water and power that is in the motorhome and not from another source.
Drying Cycle - The time during which the air dryer cools, filters and
removes moisture from the air delivered by the air compressor. The drying cycle begins and ends the same as the compressor load cycle.
Dump Station - Asite where the waste (grey) and sewage (black) tanks can
be drained. In most states it is illegal to drain waste tanks anywhere other than at a dump station.
1 •27
GENERAL INFORMATION
DIPLOMAT 2004
Dump Valve - Another name for the T-handle valve used to drain the sewage
(black) and waste (grey) tanks.
Egress Window - The formal name for the emergency window located in the
rear of the motorhome. Egress windows can be easily identified by their red handles.
Full Hook-Up Site - A campground that has city water, shore power and
sewer hook-ups or connections available.
Grey Water - Term associated with the waste water holding tank. Water
from the sink drains, the shower and the washer/dryer (if equipped) go into this tank.
House Battery - Powers 12 Volt lights and accessories inside motorhome.
LED - (Light Emitting Diode) Indicator light.
Low Point Drain - The lowest point in the plumbing. Drains are placed here
so that water will drain out of the lower end of the motorhome. These drains must be closed when you fill the water tank.
OHM - A unit for measuring electrical resistances.
Ohm’s Law - Express the relationship between Volt (E), amperes (I) in
an electrical circuit with resistance (R). It can be expressed as follows: E = IR. If any two of the three values are known, the third value can be calculated by using the above formula.
Pounds Per Square Inch Gauge (psig) - Pressure measured with respect to
that of the atmosphere. This is a pressure gauge reading in which the gauge is adjusted to read zero at the surrounding atmospheric pressure. It is commonly called gauge pressure.
Purge - The initial blast of air (decompression) from the air dryer purge
valve at the beginning of the air compressor.
Purge Cycle - The time during which the air dryer is undergoing purge
and regeneration. This cycle starts at the beginning of the compressor unload cycle and normally ends well before the beginning of the com­pressor load cycle.
DIPLOMAT 2004
1 •28
GENERAL INFORMATION
Regeneration - The mild backflow of air through the air dryer and out the
purge valve that begins immediately after the purge and lasts normally 10 to 15 seconds. This backflow of air, from the air system and through the air dryer, removes moisture from the desiccant cartridge and prepares the air dryer for the next compressor load cycle.
Roadside - This refers to the side of the motorhome which faces the road
when it is parked. Often called the off-door side or the driver’s side.
Shore Line - This is the electrical cord which runs from the motorhome to
the campground 120 Volt electrical supply.
Shore Line Plug - The 120 Volt outlet allows the motorhome to be hooked
up to a campground facility.
Stinger - An arm attachment on a tow truck that is used to lift motorhome
slightly so that it can be towed.
VIM - Vehicle Interface Module.
Volt - The unit of measure for electric potential.
Watt - The unit for measuring electrical power, i.e. the rate of doing work, in
moving electrons by or against an electric potential.
Wet Cell Battery -A type of battery that uses liquid as an electrolyte. This
type of battery requires periodic maintenance such as cleaning the connections and checking the electrolyte level.
1 •29
GENERAL INFORMATION
DIPLOMAT 2004
Air Bags
Firestone 317-818-8600 www.bridgestone-firestone.com
Air Conditioner
SCS/Frigette 800-545-6341 www.scsfrigette.com
Air Conditioner - Roof
Dometic Corp (574) 463-4858 www.dometic.com
Alternator
Leece-Neville 800-349-2628 www.prestolite.com
Awnings
Carefree 800-338-2378 www.carefreeofcolorado.com
Axles
Meritor Corporation 800-535-5560 www.meritorauto.com
Eaton Corporation
800-328-6687 www.truck.eaton.com
Batteries
Interstate 800-272-6548 www.interstatebatteries.com
Brake-Anti-Lock Brake System
Eaton 800-826-4357 www.eaton.com
Brakes (Exhaust)
Pac Brake 800-663-0096 www.pacbrake.com
Carbon Monoxide Detector
Safe-T-Alert 800-383-0269 www.safe-t-alert.com
Cooktop
Atwood Products 800-873-4328 www.atwoodmobile.com
Dash Radio
Kenwood 800-536-9663 www.kenwoodusa.com
DVD Player (Optional)
Sony 800-222-7669 www.sony.com
VENDOR LIST
DIPLOMAT 2004
1 •30
GENERAL INFORMATION
Generator
Onan 800-888-6626 www.onan.com
Inverter
Trace Engineering (360) 435-8826 www.traceengineering.com
Leveling Jacks - Hydraulic
RVA (760)746-5732
Liquefied Petroleum Protectors
MTI Industries, Inc. 800-383-0269 www.mtiindustries.com
LP Tank
Manchester Tank 800-877-8265 www.mantank.com
Microwave
Sharp Electronics Corp. 800-237-4277 www.sharp-usa.com
Engine
Cummins 800-343-7357 www.cummins.com
Energy Mangagement System (Optional)
Intellitec 800-251-2408 www.intellitecsve.com
Entry Step
Kwikee 800-736-9961 www.kwikee.com
Fan - Bathroom Exhaust
Fan-Tastic Vent 800-395-4045 www.fantasticvent.com
Filters
Racor Fluid Filters 800-344-3286 www.parker.com/racor/
Fire Extinguisher
The Fire Extinguisher Co. 919-563-4911
Furnance
Atwood 800-873-4328 www.atwoodmobile.com
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