Monaco 2002 Diplomat Service Manual

LIMITED

WARRANTY

- 2002 Diplomat

Warranty

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

MONACO COACH CORPORATION

®

MOTORHOME LIMITED WARRANTY

What the Period of Coverage Is:

If you use your Monaco motorhome only for recreational travel and family camping purposes, the Limited Warranty provided by Monaco Coach Corporation®("Warrantor") covers your new motorhome when sold by an authorized dealer, for twelve (12) months from the original retail purchase date or the first 24,000 miles of use, whichever occurs first. However, the Limited Warranty provided by Warrantor covers the steel or aluminum frame structure of the sidewalls (excluding slide outs), roof, and rear and front walls for sixty (60) months from the original retail purchase date or the first 50,000 miles of use, whichever comes first.

If you use your motorhome for any rental, commercial or business purposes whatsoever, the Limited Warranty provided by Warrantor covers your new motorhome when sold by an authorized dealer for ninety (90) days from the original retail purchase date or the first 24,000 miles of use, whichever occurs first. In addition, the Limited Warranty provided by Warrantor covers the steel or aluminum frame structure of the sidewalls (excluding slide outs), roof, and rear and front walls for twelve (12) months from the original purchase date or the first 24,000 miles of use, whichever comes first. A conclusive presumption that your motorhome has been used for commercial and/or business purposes arises if you have filed a federal or state tax form claiming any business tax benefit related to your ownership of the motorhome.

The above Limited Warranty coverage applies to all owners, including subsequent owners, of the motorhome. However, a subsequent owner must submit a warranty transfer form by filing the form through an authorized Monaco dealer. A subsequent owner's warranty coverage period is the remaining balance of the warranty coverage period the prior owner was entitled to under this Limited Warranty. Warranty transfer forms can be obtained by contacting the Consumer Affairs Department. There is no charge for the transfer.

DIPLOMAT 1

LIMITED WARRANTY • 1

LIMITED WARRANTY - ROADMASTER CHASSIS • 5

WARRANTY INFORMATION FILE • 8

01142

ANY IMPLIED WARRANTIES ARISING BY WAY OF STATE LAW, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE TERM OF THIS LIMITED WARRANTY AND ARE LIMITED IN SCOPE OF COVERAGE TO THOSE PORTIONS OF THE MOTORHOME COVERED BY THIS LIMITED WARRANTY. There is no warranty of any nature made by

Warrantor beyond that contained in this Limited Warranty. No person has authority to enlarge, amend or modify this Limited Warranty. The dealer is not the Warrantor's agent but is an independent entity. Warrantor is not responsible for any undertaking, representation or warranty made by any dealer or other person beyond those expressly set forth in this Limited Warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Warrantor's Limited Warranty covers defects in the manufacture of your motorhome and defects in materials used to manufacture your motorhome. Also see the section "What the Warranty Does Not Cover" set out below.

Warrantor will repair and/or replace, at its option, any covered defect if: (1) you notify Warrantor or one of its authorized servicing dealers of the defect within the warranty coverage period and within five (5) days of discovering the defect; and (2) you deliver your Motorhome to Warrantor or Warrantor's authorized servicing dealer at your cost and expense. It is reasonable to expect some service items to occur during the warranty period.

Warrantor may use new and/or remanufactured parts and/or components of substantially equal quality to complete any repair.

Defects and/or damage to interior and exterior surfaces, trim, upholstery and other appearance items may occur at the factory during manufacture, during delivery of the motorhome to the selling dealer or on the selling dealer's lot. Normally, any such defect or damage is detected and corrected at the factory or by the selling dealer during the inspection process performed by the Warrantor and the selling dealer. If, however, you discover any such defect or damage when you take delivery of the motorhome, you must notify your dealer or Warrantor within five days of the date of purchase to have repairs performed to the defect at no cost to you as provided by this Limited Warranty.

If two or more unsuccessful repair attempts have been made to correct any covered defect that you believe substantially impairs the value, use or safety of your motorhome, you must, to the extent permitted by law, notify Warrantor directly in writing of the failure to successfully repair the defect so that Warrantor can become directly involved in performing a successful repair to the identified defect.

Warranty

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

2 DIPLOMAT

What the Warranty Covers

What We Will Do to Correct Problems

Limitations of Implied Warranties

Warranty

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

DIPLOMAT 3

The Warranty Registration form must be returned to Warrantor promptly upon purchase to assure proper part replacement or repair and to activate your Limited Warranty. For warranty service simply contact one of Warrantor's authorized service centers for an appointment, then deliver your motorhome (at your expense) to the service center. If you need assistance in locating an authorized warranty service facility, contact Warrantor's Warranty Department (1-877-466-6226). The mailing address is:

Monaco Coach Corporation

Attention: Warranty Department

91320 Coburg Industrial Way

Coburg, Oregon 97408

In the event the motorhome is inoperative due to malfunction of a warranted part, Warrantor will pay the cost of having the motorhome towed to the nearest authorized repair facility provided you notify Warrantor prior to incurring the towing charges to receive directions to the nearest repair facility.

Because Warrantor does not control the scheduling of service work by its authorized servicing dealers, you may encounter some delay in scheduling and/or in the completion of the repairs.

This Limited Warranty does not cover: any motorhome sold or registered outside of the United States or Canada; items which are added or changed after the motorhome leaves Warrantor's possession; items that are working as designed but which you are unhappy with because of the design; normal wear and usage, such as fading or discoloration of fabrics, or the effects of condensation inside the motorhome; defacing, scratching, dents and chips on any surface or fabric of the motorhome, not caused by Warrantor; routine maintenance, including by way of example wheel alignments; the automotive chassis and power train, including, by way of example the engine, drivetrain, steering and handling, braking, wheel balance, muffler, tires, tubes, batteries and gauges; appliances and components covered by their own manufacturer's warranty including, by way of example the microwave, refrigerator, ice maker, stove, oven, generator, roof air conditioners, hydraulic jacks, VCR, television(s), water heater, furnace, stereo, radio, compact disc player, washer, dryer, inverter and cellular phone; or flaking, peeling and chips or other defects or damage in or to the exterior or finish caused by rocks or other road hazards, the environment including airborne pollutants, salt, tree sap and hail.

How to Get Service

What the Warranty

Does Not Cover

Misuse or neglect, accidents, unauthorized alteration, failure to provide reasonable and necessary maintenance (See Owner's Manual), damage caused by off road use, collision, fire, theft, vandalism, explosions, overloading, and odometer tampering shall discharge Warrantor from any express or implied warranty obligation to repair any resulting defect.

THE ORIGINAL PURCHASER OF THE MOTORHOME AND ANY PERSON TO WHOM THE MOTORHOME IS TRANSFERRED, AND ANY PERSON WHO IS AN INTENDED OR UNINTENDED USER OR BENEFICIARY OF THE MOTORHOME , SHALL NOT BE ENTITLED TO RECOVER FROM WARRANTOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM ANY DEFECT IN THE MOTORHOME. THE EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES SHALL BE DEEMED INDEPENDENT OF, AND SHALL SURVIVE, ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. Some states do not allow the exclusion or

limitation of consequential or incidental damages, so the above exclusions may not apply to you.

ANY ACTION TO ENFORCE THIS EXPRESS OR ANY IMPLIED WARRANTY SHALL NOT BE COMMENCED MORE THAN ONE (1) YEAR AFTER THE EXPIRATION OF THIS WARRANTY. Some states

do not allow the reduction in the statute of limitations, so the above reduction may not apply to you.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

MONACO COACH CORPORATION

91320 COBURG INDUSTRIAL WAY

COBURG, OREGON 97408

Warranty

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4 DIPLOMAT

Legal Remedies

Events Discharging Warrantor from Obligation Under Warranty

Disclaimer of Consequential & Incidental Damages

What the Warranty

Covers

Warranty

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

What the Period of Coverage is:

If you use the Roadmaster Chassis that your motorhome is mounted upon for only recreational travel and family camping purposes, the Limited Warranty provided by Roadmaster ("Warrantor") covers your Roadmaster Chassis for twenty-four (24) months from the original retail purchase date or the first 24,000 miles of use, whichever occurs first.

If you use the Roadmaster Chassis that your motorhome is mounted upon for any rental, commercial or business purposes whatsoever, the Limited Warranty provided by Warrantor covers your new Roadmaster Chassis for Ninety (90) days from the original retail purchase date of the motorhome or the first 24,000 miles of use, whichever occurs first. A conclusive presumption that the Roadmaster Chassis has been used for commercial and/or business purposes arises if you have filed a federal or state tax form claiming any business tax benefit related to your ownership of the motorhome.

ANY IMPLIED WARRANTIES ARISING BY WAY OF STATE LAW, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE TERM OF THIS LIMITED WARRANTY AND ARE LIMITED IN SCOPE OF COVERAGE TO THOSE PORTIONS OF THE ROADMASTER CHASSIS COVERED BY THIS LIMITED WARRANTY. There is no warranty of any nature made

by Warrantor beyond that contained in this Limited Warranty. No person has authority to enlarge, amend or modify this Limited Warranty. Any dealer selling a motorhome assembled upon a Roadmaster Chassis is not the Warrantor's agent but is an independent entity. Warrantor is not responsible for any undertaking, representation or warranty made by any dealer or other person beyond those expressly set forth in this Limited Warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Warrantor's Limited Warranty covers defects in the manufacture of the Roadmaster Chassis (as defined herein) and defects in materials used to manufacture the Roadmaster Chassis. The term "Roadmaster Chassis" as used herein means only the frame; frame cross members; steering axle, including the axle king pins and bushings; hubs and bearings; brake calipers; rotors, brake backing plates and related parts of the axle; tie rods; drag links; drive shafts, including the U-joints; carrier bearings; and, the axle housing and its internal parts. Also see the section "What the Warranty Does Not Cover" set out below.

DIPLOMAT 5

LIMITED

WARRANTY

- ROADMASTER CHASSIS

Limitations of

Implied Warranties

Warrantor will repair and/or replace, at its option, any covered defect if: (1) you notify Warrantor or one of its authorized servicing dealers of the defect within the warranty coverage period and within five (5) days of discovering any such defect; and (2) you deliver the Roadmaster Chassis to Warrantor or Warrantor's authorized servicing dealer at your cost and expense. It is reasonable to expect some service items to occur during the warranty period.

Warrantor may use new and/or remanufactured parts and/or components of substantially equal quality to complete any repairs.

Defect and/or damage to the Roadmaster Chassis may occur during manufacture at the factory, during delivery of the motorhome to the selling dealer or on the selling dealer’s lot. Normally, any factory defect or damage is detected and corrected at the factory or by the selling dealer during the inspection process performed by the Warrantor and the selling dealer. If, however, you discover any such defect or damage when you take delivery of the Roadmaster Chassis, you must notify your dealer or Warrantor within five days of the date of purchase to have repairs performed to any such defect at no cost to you as provided by this Limited Warranty.

If two or more unsuccessful repair attempts have been made to correct any covered defect that you believe substantially impairs the value, use or safety of your motorhome, you must, to the extent permitted by law, notify Warrantor directly in writing of the failure to successfully repair the defect so that Warrantor can become directly involved in performing a successful repair to the identified defect.

For warranty service simply contact one of Warrantor's authorized service centers for an appointment, then deliver your Roadmaster Chassis (at your expense) to the service center. If you need assistance in locating an authorized warranty service facility, contact Warrantor's Warranty Department (877-466-6226). The mailing address is:

Monaco Coach Corporation

Attention: Warranty Department

91320 Coburg Industrial Way

Coburg, Oregon 97408

In the event the Roadmaster Chassis is inoperative due to malfunction of a warranted part, Warrantor shall pay the cost of having the Roadmaster Chassis that the motorhome is mounted upon towed to the nearest authorized repair facility provided you notify Warrantor prior to incurring the towing charges to receive directions to the nearest repair facility.

Because Warrantor does not control the scheduling of service work by its authorized servicing dealers, you may encounter some delay in scheduling and/or in the completion of the repairs.

Warranty

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6 DIPLOMAT

What We Will Do to Correct Problems

How to Get Service

Warranty

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

This Limited Warranty does not cover: modifications and alterations to the Roadmaster Chassis by others; the motorhome that is mounted upon the Roadmaster Chassis, including by way of example the motorhome manufacturer's design, manufacture, assembly and/or installation of the side walls, roof, windows, flooring, electrical system, plumbing system, LP-Gas system, appliances and slide-outs; items that are working as designed but which you are unhappy with because of the design; normal wear and usage; routine maintenance including by way of example wheel alignments; component parts covered by their own manufacturer's warranty, including by way of example the engine, transmission, tires, tubes, batteries, exhaust system and the emission control systems; and, flaking, peeling, rusting and chips or other defects or damage in or to the frame and frame cross members caused by rocks or other road hazards and the environment including airborne pollutants and salt.

Misuse or neglect, accidents, unauthorized alteration, failure to provide reasonable and necessary maintenance (See Owner's Manual), damage caused by off road use, collision, fire, theft, vandalism, explosions, overloading, and odometer tampering shall discharge Warrantor from any express or implied warranty obligation to repair any resulting defect.

THE ORIGINAL RETAIL PURCHASER OF THE ROADMASTER CHASSIS AND ANY PERSON TO WHOM THE ROADMASTER CHASSIS IS TRANSFERRED, AND ANY PERSON WHO IS AN INTENDED OR UNINTENDED USER OR BENEFICIARY OF THE ROADMASTER CHASSIS, SHALL NOT BE ENTITLED TO RECOVER FROM WARRANTOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM ANY DEFECT IN THE MOTORHOME. THE EXCLUSION OF CONSEQUENTIALAND INCIDENTAL DAMAGES SHALL BE DEEMED INDEPENDENT OF, AND SHALL SURVIVE, ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. Some states do not allow the exclusion or limitation of consequential

or incidental damages, so the above exclusions may not apply to you.

ANY ACTION TO ENFORCE THIS EXPRESS OR ANY IMPLIED WARRANTY SHALL NOT BE COMMENCED MORE THAN ONE (1) YEAR AFTER THE EXPIRATION OF THIS WARRANTY. Some states

do not allow the reduction in the statute of limitations, so the above reduction may not apply to you. THIS WARRANTY GIVES YOU SPECIFIC

LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

DIPLOMAT 7

Legal Remedies

ROADMASTER CHASSIS DIVISION

MONACO COACH CORPORATION

91320 COBURG INDUSTRIAL WAY

COBURG, OR 97408

What the Warranty

Does Not Cover

Events Discharging

Warrantor from

Obligation Under

Warranty

Disclaimer of

Consequential &

Incidental Damages

In addition to this Owner’s Manual you will find a Warranty Information File in your unit. This file contains valuable documents about your motorhome systems and equipment. Many of the component manufacturer’s warranty registration cards can be found in the box. They will need to be filled out and mailed. Be sure you read and understand all the information in this file to help you safely operate, maintain and troubleshoot those items.

MONACO FINISH

Because no two trees look alike, authentic woods vary in color

and character markings such as streaks, knots and grain patterns.

Since the stains may attach differently to these grain patterns,

some natural light and dark areas may result. The beauty lies

in these natural variations of color and grain that give

each cabinet its own individual charm.

The beauty of these products is protected with a furniture-quality

exterior finish. After a period of time, there may be minimal

changes in the finish color as it ages in its surrounding conditions.

This is an inherent characteristic of this particular finish, and the

natural aging process adds to the unique appearance of the cabinetry.

Due to the minor differences in tone, it may not be possible to

match the finish color of existing cabinets exactly when replacing

doors or adding additional cabinets at a later date.

Monaco Coach Corporation

The foregoing is not a warning. See Monaco Coach Corporation’s Limited Warranty or call

Monaco Coach Corporation at (877) 466-6226 for warranty information and limitations.

Warranty

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8 DIPLOMAT

WARRANTY INFORMATION FILE

Index − 3099

2

Driving & Safety

3

Care & Maintenancce

44

Appliancces

5

Eqquipment

6

Water Systems

7

LP−GGas Systems

8

Elecctriccal Systems − House

99

Elecctriccal Systems − Chassis

10

Chassis Information

1

General Information

Diplomat

SECTIONS

SIGNS

-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

This sign indicates a NOTE.

This sign indicates INSPECTION is required.

This sign indicates a WARNING or a CAUTION with additional information attached.

This sign indicates ASSEMBLY/INSTALLATION or DISASSEMBLY/REMOVAL is necessary.

This sign indicates the specified part requires OIL/LUBRICATION.

This sign indicates a reference to the Warranty INFORMATION FILE located within the grey box inside the motorhome.

Product information and specifications are shown herein as of the time of printing.

Monaco Coach Corporation reserves the right to change product specifications,

designs and standard equipment without notice and without incurring obligation.

©Copyright 2000 Monaco Coach Corporation. All rights reserved. The Diplomat is a trademark of Monaco Coach Corporation. All other trademarks or registered trademarks are property of their respective holders. Brand name products of other companies mentioned in this manual are not endorsed by Monaco Coach.

The information contained in this document is intended to reflect standard and optional equipment included in a typically equipped model at the time of delivery to the initial retail owner. Your actual unit may vary from this document as a result of optional equipment that is not generally offered on this model. In the case that you are not the initital retail owner of this unit, this document will not reflect modifications that may have been performed by previous owners.

1

Diplomat

INTRODUCTION • 13

CUSTOMER RELATIONS • 13

REPORTING SAFETY DEFECTS • 14

TAKING DELIVERY • 14

Monaco Coach Responsibilities • 14

Dealer Responsibilities •14

Customer Responsibilities • 15

SERVICE SUGGESTIONS • 15

OWNER’S RECORD - SERIAL NUMBERS • 17

OWNER’S RECORD - PERSONAL PROPERTY • 18

OWNER’S RECORD - INSURANCE • 19

VENDOR LIST • 20

SECTION 1

GENERAL INFORMATION

General Information

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

DIPLOMAT 1•13

This section contains warranty information and knowledge for the operation and care of the motorhome. Not all information may be applicable to your model of motorhome. More detailed information with CAUTION or WARNING instructions, other than what is found in this chapter, can be found in the manufacturer’s owner manuals located in the owner information box.

In time you will develop a knack for spotting wonderful little roadside locations by turning off the main highway and exploring. There are many modern recreational vehicle parks (including state, county and federal parks) with good facilities where you can obtain hook-ups for electrical, water and sewage connections. Directories are published which describe these parks and the availability of services and hook-ups. On overnight or weekend trips, chances are you will probably not fill up the sewage holding tanks, deplete the water or LP-Gas supply, or run down the batteries which supply the living area with 12 Volt DC current. On longer trips, when you have stayed where sewer connections and utility hook-ups were not available, it will be necessary to stop occasionally to empty the holding tanks and replenish the water and LP-Gas supply.

Many gas stations have installed sanitary dumping stations. Publications are available which list these dumping stations. When stopped for the night the Monaco Coach motorhome is built to be safely parked in any spot that is relatively level and where the ground is firm. Try to pick as level a parking spot as possible. Your facilities are with you and the motorhome is fully selfcontained.

The safety alert symbols of CAUTION or WARNING are “Personal Safety Instructions.” It is important to thoroughly read and understand these safety instructions where the symbols are displayed throughout the manual. Failure to comply with specific instructions may result in personal injury or death. Many instructions are required by National Safety Associations.

Only by ensuring your confidence and satisfaction with our products and services can we have continued success as a manufacturer of motorhomes. We believe a good relationship with our customers is just as important as improving the technical excellence of our products. Your authorized dealer is pleased to help you with instructions about your motorhome and to offer service when you need it. If problems remain after you have consulted your dealer you are invited to contact our Consumer Affairs Department. Please have all pertinent information (serial numbers, model number, etc.) when calling. We will work with the dealer and see that every attempt to resolve the matter is made.

Monaco Coach Corporation

Consumer Affairs Department

91320 Coburg Industrial Way

Coburg, Oregon 97408

INTRODUCTION

CUSTOMER RELATIONS

If you believe that your motorhome has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Monaco Coach. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of motorhomes, it may order a recall or remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer or Monaco Coach. To contact NHTSA you may either call the Auto Safety Hot line toll-free at 1-800-424-9393 (or 1-202-366-0123 in the Washington D.C. area) or write to:

NHTSA

U.S. Department of Transportation

400 Seventh Street

Washington, DC 20590

Your motorhome has been manufactured to the highest quality and standards by factory trained personnel. Quality inspections are performed throughout the manufacturing process of your motorhome. The motorhome has been carefully and almost completely hand assembled in our factory. Prior to the motorhome arriving at the dealership, all systems have been carefully tested and inspected to ensure optimum performance. The necessary forms and required manuals have been placed in the motorhome at the time of shipment to the dealership.

The dealer must perform additional pre-delivery inspections and system checks, assist in the customer’s understanding of the Limited Warranty and assist in completing any necessary forms. They must do a customer orientation to the motorhome, its systems, components and their operation.

The dealer should also ensure the customer receives a complete Owner’s Packet with warranty cards and registrations for the motorhome and for separately warranted products, including detailed operating and maintenance instructions. The dealer is responsible for performing a review of the Limited Warranty provisions with the customer, while stressing the importance of mailing warranty cards and registrations to the manufacturers within the prescribed time limit to avoid loss of warranty coverage. They must assist the customer in completing these forms and locating serial numbers. They should request that the customer reads all warranty information when possible and explain any provision not clearly understood.

The dealer should instruct the customer on how to obtain local and out-of-town service on the motorhome and its various individual warranted components, whether the service is warrantable or out of warranty.

General Information

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1•14

DIPLOMAT

REPORTING SAFETY DEFECTS

Dealer Responsibilities

TAKING DELIVERY

Monaco Coach Responsibilities

General Information

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

DIPLOMAT 1•15

As a new motorhome owner you are responsible for regular and proper maintenance. This will help you prevent conditions arising from neglect that are not covered by your Monaco Coach Limited Warranty. Maintenance services should be performed in accordance with this Owner’s Manual, and any other applicable manuals. As the owner, it is your responsibility and obligation to return the motorhome to an authorized dealer for repairs and service (see the Limited Warranty). Since the authorized dealer where you purchased your new motorhome is responsible for its proper servicing before delivery, and has an interest in your continued satisfaction, we recommend that Inspection, Warranty and Maintenance Services be performed by the dealership. We suggest that you take your new motorhome on a weekend shakedown before leaving on an extended trip.

Know when to take your motorhome in for service. Give some thought to the appointment time. There are several things to consider when selecting a time for service. Location of the service center and the time of year can be a major issue. Monday and Friday are busy days for most dealers. Therefore, it makes sense to make a mid-week appointment whenever possible. Ask your dealer if additional time is needed for check in and completion of paperwork.

If you are having warranty work done, be sure to have your warranty registration papers with you. All work to be performed may not be covered by the warranty; be sure to discuss additional charges with the service manager. Keep a maintenance log of your motorhome service history. This can often provide a clue to the current problem.

Make a written list of specific repairs needed. It is important the service manager be aware of all previous work which has been done on your motorhome. For example: if the motorhome has been repaired due to an accident. While this may not seem important, it could have a significant effect on the dealer’s diagnosis of a problem.

Don’t leave a list of 20 items to be serviced and expect to have the motorhome back by 5:00 p.m. If you list a number of items, and must have your motorhome back by the end of the day, discuss the situation with the service manager and list items in order of priority. Some items may not be able to be repaired due to work loads or parts availability. Expect to make a second appointment for work not completed or for the long, drawn-out repair item.

Customer

Responsibilities

SERVICE

SUGGESTIONS

Prepare for the

Appointment

Prepare a List

Be Reasonable

With Your

Requests

Please don’t be offended when you are told you cannot watch the work being done. Many service area insurance requirements forbid the admission of customers into the service work area.

Check out the service or repair job when you pick up your motorhome and notify the service manager of any dissatisfaction. If circumstances prevent returning for immediate corrective work, make an appointment as soon as possible.

General Information

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1•16

DIPLOMAT

No Looking Over the Technicians Shoulder

Inspect the Work Properly

General Information

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

DIPLOMAT 1•17

FOR YOUR OWN REFERENCE

OWNER’S RECORD - SERIAL NUMBERS

Refer to the Manufacturer’s individual Owner’s Manuals for serial number locations that are not listed below.

Motorhome Serial Number ______________________________________________________

Motorhome Federal Vehicle Identification Number (VIN) ______________________________

Door Key Number ____________________________________________________________

Range Model & Serial Number __________________________________________________

(Located under top burner plate)

Microwave Model & Serial Number ______________________________________________

(Located behind door on case)

Refrigerator Model & Serial Number ______________________________________________

(Located inside refrigerator compartment)

Generator Model & Serial Number________________________________________________

(Located in outside compartment on generator)

Roof Air Conditioner Model & Serial Number_______________________________________

(Located under top cover on air conditioner)

FOR YOUR OWN REFERENCE

General Information

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

1•18

DIPLOMAT

for your own reference

OWNER’S RECORD - PERSONAL PROPERTY

Item Serial Number Value

_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

FOR YOUR OWN REFERENCE

General Information

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

DIPLOMAT 1•19

OWNER’S RECORD - INSURANCE

Company: _______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

__________________

___________________________________________________________________________________

__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Policy #:____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

_______________________

______________________________________________________________________________

_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Agent’s Name & Address:___________________________________________________________________________________________________________________________________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Business Phone #:___________________________________________________________________________________________________

____________________________________________________________________________________________________________________________________________________________________________

______________________________

_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

________________________________________________

Emergency Phone #:_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________

__________________________________________________________________________________________________________________________________________________________________________________________________________

________________________________________________________________________________

Renewal Date(s):_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________

__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Notes:_______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

FOR YOUR OWN REFERENCE

General Information

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1•20

DIPLOMAT

VENDOR LIST

Air Bags

Firestone 317-818-8600 www.bridgestone-firestone.com

Air Conditioner

Dometic Corp. 219-463-4858 www.dometic.com

Air Conditioner - Dash

SCS/Frigette 800-433-1740 www.scsfrigette.com

Alternator

Leece-Neville 800-349-2628 www.prestolite.com

Awnings

Carefree 800-338-2378 www.carefreeofcolorado.com

Axles

Meritor Corporation 800-535-5560 www.meritorauto.com

Eaton Corporation 800-328-6687 www.truck.eaton.com

Batteries

Interstate 800-272-6548 www.interstatebatteries.com

Brake-Anti-Lock Brake System

Eaton 800-826-4357 www.eaton.com

Citizen Band Radio (C.B.)

Cobra 733-889-3087 www.cobraelec.com

Carbon Monoxide Detector

Safe-T-Alert 800-383-0269 www.safe-t-alert.com

Cooktop

Atwood Mobile Products 800-873-4328 www.atwoodmobile.com

Dash Radio

Kenwood 800-536-9663 www.kenwoodusa.com

DVD Player (Optional)

Sony 800-222-7669 www.sony.com

Energy Management System (Optional)

Intellitec 800-251-2408 www.intellitecsve.com

Engine

Cummins 800-343-7357 www.cummins.com

Entry Step

Kwikee 800-736-9961 www.kwikee.com

Exhaust Brake

Pac Brake 800-663-0096 www.pacbrake.com

General Information

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

DIPLOMAT 1•21

Fan - Bathroom Exhaust

Fan-Tastic Vent 800-395-4045 www.fantasticvent.com

Filters

Racor Fluid Filters 800-344-3286 www.parker.com/racor/

Fire Extinguisher

The Fire Extinguisher Co. 919-563-4911

Generator

Onan 800-888-6626 www.onan.com

Heat - Furnace

Atwood Mobile Products 800-873-4328 www.atwoodmobile.com

Hitch Receiver

Reese Products 219-164-7564 www.reeseproducts.com

Hydraulic Filter

Fleetguard Nelson 1-800-223-4583 www.fleetguard.com

Home Theater (Optional)

Sony 800-222-7669 www.sony.com

Inverter

Heart Interface 800-446-6180 www.heartinterface.com

Leveling Jacks - Hydraulic

RVA (760) 746-5732

Liquefied Petroleum Protectors

MTI Industries, Inc. 800-383-0269 www.mtiindustries.com

LP Tank

Manchester Tank 800-877-8265 www.mantank.com

Microwave

Sharp Electronics Corp. 800-237-4277 www.sharp-usa.com

Outside Mirrors

Velvac Mirror 800-783-8871 www.velvac.com

Rear Vision System

Jenson 800-732-6866 www.jensonaudio.com

Refrigerator

Norcold 800-543-1219 www.norcold.com

Shock Absorbors

Monroe 800-880-7580 www.tenneco-automotive.com

Slide-Out Motor - Bedroom

Dewald 219-256-0782

General Information

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1•22

DIPLOMAT

Slide-Out Motor - Living Room

Power Gear 800-334-4712 www.powergear.com

Steering Gear

Sheppard 717-637-3751 www.rhsheppard.com

Steering Wheel (Smart Wheel)

Vehicle Improvement Products 847-395-7250 www.vipwheels.com

Storage Trays (Optional)

Kwikee 800-736-9961 www.kwikee.com

Television

RCA 877-266-2728 www.rca.com

Television Antenna

Winegard 319-754-0600 www.winegard.com

Tires

Goodyear Tire & Rubber 800-399-2772 www.goodyear.com

Toilet

Thetford 800-521-3032 www.thetford.com

Transfer Switch

Lyght Power Systems 219-295-0229 www.lyghtpower.com

Transmission

Allison Transmission 800-524-2303 www.allisontransmission.com

VCR

Quasar 800-545-2672

Washer/Dryer (Optional)

Splendide 800-736-4127 www.splendide.com

Water Filtration

Everpure 630-654-4000 www.everpure.com/consumer/rv

Water Heater

Atwood Mobile Products 800-873-4328 www.atwoodmobile.com

Water Pump

Shurflo 800-762-8094 www.shurflo.com

Wheels

Accuride 800-626-7096 www.shurflo.com

Windshield Wipers

Diesel Equipment 336-373-8331 www.accuridecorp.com

2

DRIVING SAFETY • 25

Inspections • 25

Familiarize Yourself • 25

Safety Seat Belts • 25

Tips for Driving • 26

CHECKLIST - PRETRIP PREPARATIONS • 29

HITCH - Using the Rear Receiver • 30

Tow Plug Connection • 31

REAR VIEW SYSTEM • 31

BACKING UP A MOTORHOME • 32

CHECKLIST - SET-UP PROCEDURES • 35

DRY CAMPING TIPS • 37

BREAKING CAMP • 41

EMERGENCY PROCEDURES - ROADSIDE • 43

Light - Retractable • 43

Transmission - Rocking Out • 44

Jump Starting • 44

TOWING PROCEDURES • 45

Brake - Disabling Parking Brake • 46

TIRES • 46

The Importance of Air Pressure • 46

How Much Air Should I Carry in My Tires? • 47

Tire Pressure Inflation Guidline • 47

WEIGHT TERMS • 48

Weight Chart • 50

WEIGHING THE MOTORHOME • 51

TIRE CHART • 54

Inspecting & Pressure • 55

Tire Rotation • 56

Blocking When Leveling • 56

STORAGE OF TIRES - Long Term • 57

In Case of Flat Tire • 58

SPECIFICATIONS - DIMENSIONS CHART • 59

VIEWS - Front • 60

VIEWS - Rear • 60

VIEWS - Roadside • 61

VIEWS - Curbside • 61

SMOKE DETECTOR • 62

Operation • 62

How to Test • 62

Maintenance • 63

Troubleshooting • 63

LP-GAS DETECTOR • 63

Operation • 64

Testing • 64

Alarm • 64

Care • 65

CARBON MONOXIDE DETECTOR • 65

Operation Instructions • 66

Alarm • 66

Testing • 66

Cleaning • 66

FIRE EXTINGUISHER • 67

EGRESS EXIT WINDOW • 67

SECTION 2

DRIVING & SAFETY

This section contains information on driving tips, emergency situations, towing, safety devices, weighing the motorhome and tires.

There are significant differences between a passenger automobile and a motorhome. Always be aware of these differences when traveling. The key for safely operating the motorhome is inspection. Any defect found may cause problems on the road that can result in lost time and money. Several states require that the motorhome be inspected prior to registration. Know and observe the laws ias they may vary from state to state. A systematic inspection conducted prior to moving the motorhome will ensure nothing is overlooked. An inspection process assists in familiarizing the owner with the motorhome. Prior to moving the motorhome, perform a general inspection by examining the condition and area around the motorhome for hazards. Look high and low when walking around the motorhome.

The location of the driver’s seat in the motorhome is higher and further to the left than most vehicles, giving a different perspective of the roadway. Rely on the outside mirrors to line up with the center of the road and to check the conditions behind the motorhome. The dashboard may contain more gauges and controls than are normally found in passenger automobiles. Become familiar with these gauges and their indications before starting out.

All occupants must be furnished with and use seat belts while the motorhome is moving. Only seats equipped with safety seat belts are designed to carry passengers while motorhome is in motion. While traveling, do not occupy beds or any seats that do not have a safety belt. Seat belts must only be used on permanently mounted seats. The driver’s seat must be locked in the forward facing position while motorhome is in motion. Do not use a seat belt on more than one person. To fasten the seat belt, pull the belt out of the retractors and insert the tab into the buckle; it will click when the tab locks into the buckle. Seat belt lengths automatically adjust to the size and sitting position of the person. Do not route belts over armrest.

WARNING: Seats must be pointed in a forward position and seat belts fastened while the motorhome is in motion. Avoid seat rotation while in transit. Children must not be transported unrestrained. Infants must be placed in approved safety seats. Small children must be restrained in child safety seats. Failure to comply with these rules can cause injury or death.

Driving & Safety

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

DIPLOMAT 2•25

Inspections

Familiarize Yourself

Safety Seat Belts

DRIVING SAFETY

OM010613.eps

The motorhome is a complex vehicle and requires an increased level of driving awareness and attention because of its size and various components. Due to the motorhome length the turning radius will be much wider than that of a standard automobile. Always pay close attention to all perimeters of the motorhome: front, sides, rear, roof and undercarriage. Insure the surrounding area is clear of any obstacles. Utilize the driving mirrors to observe traffic and parts of the motorhome: tires, bay doors, blind spots, etc. Use a push-pull method of steering, with both hands parallel on the steering wheel. The motorhome is also heavier than an automobile with a higher center of gravity. These factors affect the reaction time of the motorhome. Swerves and sharp turns, especially performed at high speeds, could result in the loss of control of the motorhome. Keep the size of the motorhome in mind and drive with extra caution to avoid situations which might require quick momentum changes. Increase reaction time by paying attention to traffic and road conditions 12-15 seconds ahead of the motorhome’s position.

The motorhome will travel safely and comfortably at highway speed limits. However, it takes more time to reach highway speed. When passing another vehicle, allow extra time and space to complete the pass due to the added length of the motorhome. When descending a long hill, use the exhaust or engine brake. The transmission and engine will help control downhill speed and can extend the service life of the brake lining. The distance required to stop the motorhome is greater than an automobile. The brakes are designed for the (GVWR) Gross Vehicle Weight Rating. Practice stopping away from traffic to get the “feel” of the distance required to stop the motorhome.

When backing up, have the co-pilot stand at the road side rear corner so the co-pilot remains visible in the driver’s rear view mirror. The co-pilot can watch for any obstacles and give hand signals during the backing up process. When traveling, make sure bridges being crossed can support the weight of the motorhome. Check the tonnage limit of the bridges before crossing them. Signs should be posted at bridge entrances. Check the posted height of all overpasses or situations where overhead clearances are limited. Keep in mind, road surfaces may have been repaved or become packed with snow and therefore the actual posted clearance height would not apply in such conditions.

Driving Cautions:

• Avoid getting too close to the edge of the road, a soft shoulder may not support the weight of the motorhome.

• Side spacing is best maintained by keeping the motorhome centered in the driving lane.

• Driving lanes in work zones can be uneven, congested and narrower than usual.

• Be cautious of road debris which can damage the undercarriage of the motorhome or become lodged in the dual tires causing damage to the tires, wheel rims or tow car.

Driving & Safety

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

DIPLOMAT

2•26

Tips for Driving

• Keep in consideration that posted speed signs are passenger automobile rated. Therefore, an extra awareness of the driving conditions and appropriate speed for a motorhome are necessary, especially on corners and mountain roads.

• Downgrade speed should be at least 5 mph less than upgrade speed, or downgrade speed should be attainable within three seconds of a brake application.

• Use a four second rule when following other vehicles at speeds under 40 mph. Use a five second rule when following at speeds over 40 mph.

Right Turns:

Negotiating a right hand turn in a motorhome can be difficult. Many drivers fear they can not make the turn without entering into the other lane or jumping the curb. Here are a few tips to make a right hand turn easier:

• As the turn approaches, look into the mirror to ensure the lane to the left is clear, then move wide over to the left.

• When about to make the turn; the left rear wheel should touch the centerline of the road and the drivers hips should be parallel to the roadside curb of the corner being turned. This will aid in avoiding a premature turn.

• Make the turn slowly.

• Check mirrors frequently being aware of the motorhome’s necessary clearance and space management while negotiating the turn.

Left Turns:

• Do not start the turn until the center of the intersection is reached with the drivers hips. If there are two lanes available, take the right hand lane. A car or driver on the left hand side is easier seen.

Night Driving:

• As always be well rested and alert when driving. If necessary, find a safe stopping place to rest until ready to continue.

• Avoid using any interior lights while driving. They can create a glare on the windshield, decreasing visibility.

• Dim the dash lights to a comfortable level to reduce the level of glare.

Extreme Heat and Hot Weather Conditions:

• Observe all gauges frequently. Any variations from normal conditions should be evaluated promptly.

• Check tire pressure frequently when traveling in hot conditions. Tire air pressure increases with heat. It is not advisable to let air out of a hot tire. When the tires cool down they will return to the correct/previous tire pressure.

• Pay extra attention to hoses and belts which are more susceptible to fatigue in extreme heat.

Driving & Safety

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DIPLOMAT 2•27

Driving & Safety

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DIPLOMAT

2•28

Winter and Cold Climate Conditions:

• The motorhome should be prepared for Cold Weather Use.

• Keep speeds slow and steady. Make moves gradually and increase visual distance for a gain in reaction time.

• If the road or weather conditions are treacherous find a safe stopping place and wait for conditions to improve.

• Avoid using an engine retarding device on wet or slippery surfaces, which can cause the drive wheels to skid.

• Wipers should be in good condition and the washer reservoir should have sufficient window wash fluid that has antifreeze included within it.

• Use the mirror heat to keep the mirrors clear.

• Remove any ice build-up from the entry step to avoid accidental slipping.

Wet Conditions:

• The risk of hydroplaning is increased if tires are worn or improperly inflated.

• Be aware that heavy rain or deep standing water can affect brake application causing them to apply unevenly or grab.

Refueling:

• Truck stops are good refueling points for motorhomes.

• For your convenience there is a fuel port located on either side, near the front of the motorhome

• Check overhead clearance heights before pulling through the fuel island.

• Be aware of the concrete/steel posts installed around the fuel island.

• Avoid running over the fuel hose as it can get hung up on the motorhome, causing body damage.

• Use of gloves is recommended for refueling. Store the gloves in an outside compartment.

• To prevent grease and fuel deposits from being tracked into the motorhome when refueling, change shoes before entering the motorhome. Store the extra pair near the entry door.

WARNING: Avoid the risk of fire or explosion. Turn off all pilot lights and appliances before entering a refueling station.

Before departure several items will need to be prepared. Some suggestions

are listed below. Use the lists as general guides when preparing to depart.

Items To Carry:

• Local, State and National Maps. Truck atlases can be useful for showing maps, refueling stations and truck repair facilities.

• An emergency road kit containing a flashlight, road flares, warning signs and a fire extinguisher.

• Potable/non-potable water hoses and a water pressure regulator.

• Hand tools.

• 12 Volt DC test light and a 110 AC Polarity Tester. These may be helpful when on the phone with a technician.

• A battery hydrometer to check the condition of battery electrolyte.

• A spare 12 Volt continuous duty solenoid (if applicable).

• An assortment of spare fuses.

• One link kit for ride height control assembly (air suspension only).

• A spare alternator belt.

• Charge air cooler T-Bolt hose clamp.

Interior:

• Start refrigerator operation the night before departure to get a head start on the cooling process. Pre-cool items prior to loading the refrigerator.

NOTE: Upon arrival, turn the inverter OFF and switch ice maker operation to LP-Gas or hook the motorhome to shore power.

• If necessary, load pots, pans, utensils, soap, linens, etc.

• Secure and fasten the bi-fold and pocket doors. Lock the shower door.

• Close roof vents and windows.

• Secure any loose, heavy or sharp objects in case of a sudden stop.

• Close all cabinet doors and drawers.

• Walk the interior and check for items not secured.

• Turn interior lighting off.

Engine Checklist:

• Inspect the engine, transmission and the engine compartment for fluid leaks.

• Inspect the area under the motorhome for fluid leaks or puddles.

• Check all fluid levels, oil, antifreeze, transmission, hydraulic fluid and washer fluid.

• Inspect belts and hoses for wear.

• Inspect wiring for loose, frayed or corroded connections.

• Start engine and listen for any unusual noises.

Driving & Safety

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DIPLOMAT 2•29

CHECKLIST

- PRETRIP

PREPARATIONS

GB

GARDNER BENDER, INC

OPEN GROUND OPEN NUETRAL

OPEN HOT

HOT/GRD REVERSE HOT/NEU REVERSE

CORRECT

Polarity Tester

Tool Box

OM020064.eps

OM020062.eps

OM090283.eps

Driving & Safety

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DIPLOMAT

2•30

Driving Preparations:

• Check operation of all exterior lights, headlamps, taillights, brake and clearance lights.

• Inspect fluid level (if applicable) in oil bath hubs.

• Fill the fresh water tank. Disconnect and store the fresh water hose.

• Check all tire pressures.

• Check both house and chassis battery condition.

• If applicable, program the navigation system.

• Secure all awning locks.

• Check items in storage bays to prevent shifting or damage to items.

• Outside compartment doors should be closed and locked.

• Look around, above and under the motorhome for obstructions.

• Check fuel level gauge. Check all other dash gauges for operation and correct level indications.

• Secure and lock the entry door for travel.

When using the rear hitch remember that the motorhome is intended for towing light loads. The motorhome is designed to be used primarily as a recreational vehicle. Towing will affect durability and economy. Safety and satisfaction require proper receiver use. Avoid excessive loads or other misuse. Do not use the motorhome to tow anything until it has been driven 500 miles (800 kilometers). Weight pushing down on the rear hitch must not exceed 10% of the hitch capacity. It is recommended to weigh the motorhome when fully loaded to ensure proper weight distribution of the GCVW (Gross Combined Vehicle Weight). When weighing the motorhome add all passenger weight to the GCVW total. The motorhome fully loaded, and any vehicle or trailer towed by it, must not exceed the GCVW.

WARNING: Any trailer being towed by a motorhome must have adequate brakes. Failure to follow these instructions will create a safety hazard and may result in an accident.

Tow Car or Trailer:

1. Connect tow car or trailer with light harness to motorhome and perform a light check.

2. Connect safety chains.

3. Check the tow car or trailer and the motorhome before starting a trip and at each rest stop.

4. Flat tires on a towed vehicle cannot be detected from the motorhome while driving. A flat tire is a safety hazard and may cause extensive damage. Check tires on the tow vehicle frequently.

HITCH -

Using the Rear Receiver

ENGINE TYPE

ISC 330

RATED CAPACITY

10,000 LBS.

TONGUE WEIGHT

1,000 LBS.

OM020065c.eps

Monaco 2002 Diplomat Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual